Avaya 1603SW-I User Manual

• IP Deskphones for the

value-oriented customer.

AVAYA 1600 SERI E S
IP DESKPHONES

The Avaya 1600 Series IP Deskphones are a value-priced family of deskphones

designed to meet basic communication needs in a low-cost package with the

quality and reliability you expect from Avaya. The 1600 Series IP Deskphones

are designed for the same user profiles as the top-of-the-line 9600 Series IP

Deskphones, thus offering a feature-set and price-point alternative. By

providing a range of endpoints covering the differing needs of users at all price

points, Avaya makes it possible for companies to equip their workforce with

deskphones that look great, sound better, enhance productivity, and turn

communications into a competitive advantage. With similar industrial design

and administration, the 1600 Series and 9600 Series may be deployed in mixed

environments or on their own.

• Straightforward, familiar

access to the most common

telephony features.

• Cost effective, competitive

price point.

• The quality and reliability

you expect from Avaya.

For businesses seeking an easy, cost-

effective transition to IP Deskphones,

Avaya presents the 1600 Series IP

Deskphones. With features and

capabilities generally not found in

competitively-priced models, these

phones offer an attractive upgrade from

older systems or an addition to your

existing Avaya phone solution portfolio.

1600 Series IP Deskphones combine

traditional telephone features such as dual

LED indicators and fixed feature buttons

(e.g., conference, transfer, hold) with

contemporary innovations such as

softkeys, navigation wheel and a context-

sensitive user interface (in select models).

Also standard on the 1600 series: 2-way

speakerphones, backlit displays and multi-

line capabilities. These stylish deskphones

are a smart addition to any retail store,

branch or corporate office.

A Familiar, Functional
Interface

The 1600 Series IP Deskphones combine

the best of past and present. Fixed keys –

familiar to any phone user – provide easy

access to the most common features.

Meanwhile, flexible softkeys provide

contextual guidance and prompts for ease

of use and efficiency.

Clear Sound, Clean Looks

The 1600 Series IP Deskphones offer clear,

clean audio that will more than satisfy the

most discerning users. All models come

with an integrated 2-way speakerphone.

The phone’s streamlined industrial design

reflects its function as a true business-

class communications device.

avaya.com | 1

1603-I IP De skphon e

1603SW- I IP Des kp ho ne

Built-in Investment
Protection

The 1600 Series IP Deskphones have

been engineered to adapt to your

company’s growing needs. The external

Gigabit Ethernet adaptor allows you to

attach a PC that can function with a

high-speed connection to applications

on your network , while the 32-button

expansion module for the 161 6-I can be

custom-programmed to fulfill a wide

range of specific user needs.

for the Walkup user and the Everyday

user. They’re ideal for locations such as

common areas in offices, stockrooms,

lobbies, or drop-in desks. Visitors –

including customers – are examples of

Walkup users who need a phone with a

simple, familiar interface. It’s also

perfect for the Everyday phone users

for whom a phone is not the one critical

piece of their communication needs.

For Avaya IP Softphone users on

Communication Manager and Phone

Manager application users on IP Office,

this is the perfect desktop companion.

1608 -I IP Deskphone

16 16-I IP Deskphone

2 | avaya.com

Top Value for Your
Communications Dollar

You expect top quality and reliability

from Avaya and the 1600 Series

IP Deskphones deliver by giving you a

solidly built phone that can outlast

competitors’ low-cost phones –

stretching your investment and

lowering total cost of ownership. It’s a

cost-effective solution that delivers

significant competitive advantages at

its price point.

Protect Your
Investments with SIP

SIP support on the 1603SW-I

IP Des kph one exten ds your investments

even further with enhanced

manageability, serviceability, and

integration with Avaya Aura™

Session Manager 6.0, Avaya Aura™

Communication Manager 6.0 and

Avaya Midsize Business Template 5.2.1.

For Walkup users and Everyday users:

the 1603-I and 1603SW-I IP

Deskphones. The Avaya 1603-I and

1603SW-I IP Deskphones are designed

1603-I and 1603SW-I highlights:

• Supports 3 administrable feature
buttons.

• Each button includes dual LED’s
(red, green) providing explicit status
for the user.

• Includes fixed feature keys for
common telephone tasks including
conference, transfer, drop, hold, mute.

• 2-way speakerphone.

• 2 lines by 16 character display,
backlit for easier viewing in all
lighting conditions.

• Secondary Ethernet 10/100 port for
a collocated laptop or PC available
on the 1603SW-I.

• SIP Support on the 1603SW-I
provides a low cost basic SIP phone
option and integration with the
Avaya Aura™ environment.

For Everyday users: the 1608-I. Everyday

users typically rely on several forms of

communication including voice and email

– and while they require a quality

telephone, their telephone use is relatively

light or straight-forward in nature. Cubicle

workers and sales staff within a retail

store are examples of Everyday users for

whom the 1608 delivers a productivity-

enhancing telephone.

1608-I highlights:

• Supports 8 administrable feature
buttons.

• Each button includes dual LED’s (red,
green) providing explicit status for
the user.

• Includes several fixed feature keys for
common telephone tasks including
conference, transfer, drop, hold, mute.

• Includes high quality, 2-way
speakerphone.

• Supports a broad portfolio of Avaya
wired and wireless headsets through
its integrated headset jack.

• 100 number capacity contacts and
call log applications that can enhance
productivity and personalization.

• Context sensitive user interface along
with 3 softkeys and a 4-way navigation
cluster – ideal for scrolling through the
local contacts list or call logs.

• The 3 line by 24 character display is
backlit for easier viewing in all
lighting conditions.

For Navigators: the 1616-I. The Avaya

1616-I IP Deskphone is designed for the

Navigator type user. Receptionists,

assistants, and managers are examples

of Navigator users – people who answer

incoming calls, transfer customers to

different departments or extensions, and

monitor several line appearances

throughout atypical day. For the

Navigator user, the 1616-I provides the

most 1-touch line/feature/speed-dial

buttons without the need to scroll

through on-screen lists.

1616-I highlights:

• The Avaya 1616-I IP Deskphone
supports 16 administrable feature
buttons on the phone itself – and a
32-button expansion model provides
access to a total of 48 feature keys or
speed dial buttons.

• Each of the buttons features a dual
LED (red, green) providing explicit
status for the user.

• For a familiar look and feel, the
1616-I includes several fixed feature
keys for common telephone tasks
including conference, transfer, drop,
hold and mute.

• In addition, the 1616-I includes a high
quality 2-way speakerphone, and
supports a broad portfolio of Avaya
wired and wireless headsets through
its integrated headset jack.

• Context sensitive user interface along
with 3 softkeys and a 4-way navigation
cluster – ideal for scrolling through the
local contacts list or call logs.

• The viewing angle of the display on
the 1616-I is adjustable and measures
4 lines by 24 characters.

• Additional caller related information
is displayed with active appearances
for easier call handling.

• The display is backlit for easier
viewing in all lighting conditions.

avaya.com | 3

16 16-I IP Deskphone

The [name of Phone e.g. 9611G IP Deskphone] is available in
a global model so the English language text on the faceplate
has been removed. Contact your Avaya Account Manager or
Avaya authorized partner for details.

Learn More

To learn more and to obtain additional information such as white papers and case

studies about the Avaya 1600 Series IP Deskphones please contact your Avaya

Account Manager or Authorized Partner or visit us at www.avaya.com

The 161 6 IP Deskp hone is avail able in a glob al model . English language text on the faceplate has been
rem ove d. Con tact yo ur Av aya A cco unt Man ag er or Avay a au tho ri zed par tner fo r de tails .

About Avaya

Avaya is a leading,
global provider of
customer and team
engagement solutions
and services available
in a variety of flexible
on-premise and cloud
deployment options.
Avaya’s fabric­based networking
solutions help simplify
and accelerate the
deployment of business
critical applications
and services. For more
information, please visit
www.avaya.com.

© 2016 Avaya Inc. All Rights Res erved .
Avaya and the Avaya logo are tradema rks of Avaya Inc. an d are registe red in the
United St ates and othe r countri es. All othe r tradem arks ide ntifie d by ®, TM, or SM
are regis tered mar ks, trad emarks, and ser vice marks, resp ective ly, of Avaya Inc.
Oth er tra demar ks are th e pr oper ty of the ir re sp ec tiv e own er s.

avaya.com | 4

09/ 16 • LB3 47 2-08

Provide fe edback
for thi s docum en t