Avaya 1600 User Manual

Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Avaya 1600 Series IP Deskphone Software Release 1.3.6

Read-me

This file is the Readme for the Avaya 1600 Series IP Deskphone Software Release 1.3.6 (H.323 1.3 Maintenance Release 6). This file describes the content of the September 2014 Maintenance Release software distribution package. It also includes Product Advisements related to known issues with this Software Release.

Avaya 1600 Series IP Deskphone H.323 Software Release 1.3.6 is supported on the 1603-I, 1603SW-I, 1608-I, and 1616-I English Text and Global IP Deskphones only. It will not load or operate on any other models.

Important: The 1603, 1603SW, 1608, and 1616 are End-of-Manufacture-Support are not supported beyond Release 1.3.5. The 1.3.5 binaries are in the 1.3.6 package and will allow these models to upgrade to 1.3.5 if not already using this release. However, these models will not upgrade to Release 1.3.6.

• 1603, 1603SW, 1608, and 1616 End-of-Sale Notification -

https://downloads.avaya.com/css/P8/documents/100073496

Aura® Communication Manager, IP Office and B5800 Branch Gateway users are advised to consult their respective product publications for information regarding support of this release on their platform.

This Maintenance Release supersedes all previous Avaya 1600 Series IP Deskphone Service Packs. Avaya recommends that all customers upgrade supported, both new and installed 1600 Series IP Deskphones to this version at their earliest convenience.

To upgrade 1600 Series IP Deskphone:

• Install zip package on Avaya Utility Server. Alternatively, the package can be unzipped in the root directory of any HTTP server.

• Make any adjustments required by your environment to the 46xxsettings.txt

• Reset Avaya 1600 Series IP Deskphone

Avaya Servers Compatibility

Servers Supported

versions

Avaya Aura® Communication

5.2.1 and higher Avaya recommends using the latest Communication

Comments

Manager release with these models of IP

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Manager (CM) Deskphone. See the “Communication Manager

Software & Firmware Compatibility Matrix” at

http://support.avaya.com for the supported

software/firmware versions of the Media Server, Media Gateway, and circuit packs.

CM 5.2 is the minimum version required to support the following features:

• Native support of 1600 Series IP Deskphone

CM releases prior to 5.2 do not provide native support for the 1600 Series IP Deskphone. Avaya recommends that the 1616/1616-I IP Deskphone be administered as a 4620/4621 IP Deskphone, other models be administered as a 4610 IP Deskphone, and the BM32 as a EU24 expansion module.

For more details, please refer to the H.323 configuration section in the CM Administration Guide which can be downloaded from

http://support.avaya.com.

Avaya IP Office (IPO)

6.0 or later and IP500 V2

Note that the H.323 1.3.6 software may not be included in the latest IP Office/B5800 Service Pack.

hardware only

IP Deskphone software is included in the IP Office

Avaya B5800 Branch Gateway

6.1 or later

software download available from

http://support.avaya.com.

(B5800)

Refer to the IP Office Technical Bulletin(s) / B5800 Note(s) for details on specific IP Office software compatibility and the included version of IP Deskphone software.

H.323 1.3.6 Package Content

The H.323 Software Release 1.3.6 package contains all the files necessary to upgrade Avaya new or previously installed 1600 Series IP Deskphones to H.323 R1.3.6.

The following files are included in this package:

H.323 1.3 Maintenance Release 6 List of Firmware files and supported Phones

Hardware Software

Comcode Model Boot Code Application Code

700415540 1603 hb1603ua1_350B.bin ha1603ua1_350B.bin

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

700476849 1603-I English Text hb1603ua1_360A.bin ha1603ua1_360A.bin

700508259 1603-I Global hb1603ua1_360A.bin ha1603ua1_360A.bin

700458508 1603SW hb1603ua1_350B.bin ha1603ua1_350B.bin

700858524 1603SW-I English Text hb1603ua1_360A.bin ha1603ua1_360A.bin

700508258 1603SW-I Global hb1603ua1_360A.bin ha1603ua1_360A.bin

700415557 1608 hb1608ua1_350B.bin ha1608ua1_350B.bin

700458532 1608-I English Text hb1608ua1_360A.bin ha1608ua1_360A.bin

700508260 1608-I Global hb1608ua1_360A.bin ha1608ua1_360A.bin

700450190 1616 hb1616ua1_350B.bin ha1616ua1_350B.bin

700415565 1616 hb1616ua1_350B.bin ha1616ua1_350B.bin

700458540 1616-I English Text hb1616ua1_360A.bin ha1616ua1_360A.bin

700504843 1616-I Global hb1608ua1_360A.bin ha1608ua1_360A.bin

N/A 16xx MIB File 16xxmib16.txt

• GBM32_B_1_1_0.hex - Button Module firmware version 1.1.0 for BM32.

• 16xxupgrade.txt – To upgrade to R1.3.6, you must change your

16xxupgrade.txt file. The sample upgrade script that is included in the package is generic, in that it will upgrade all supported 1600 Series IP Deskphones to R1.3.6. If you have other phones that are using this script for other software upgrades and installations, please note the changes between the scripts. Please make a backup copy of your current upgrade script, and incorporate the binary name changes for release R1.3.6 into your 16xxupgrade.txt file.

• Ten predefined language files for phone display:

o mlf_Sage_v69_dutch.txt o mlf_Sage_v69_french_can.txt o mlf_Sage_v69_french_paris.txt o mlf_Sage_v69_german.txt o mlf_Sage_v69_italian.txt o mlf_Sage_v69_japaneseKat.txt o mlf_Sage_v69_portuguese.txt o mlf_Sage_v69_russian.txt o mlf_Sage_v69_spanish.txt o mlf_Sage_v69_spanish_latin.txt

• Five configurable language files for the phone display:

o mlf_Sage_v69_arabic.txt o mlf_Sage_v69_chinese.txt o mlf_Sage_v69_trad_chinese.txt o mlf_Sage_v69_hebrew.txt o mlf_Sage_v69_korean.txt

• Five configurable font files for the five languages above

o Arabic_S11_V34.rbm.lzma (Font file for Arabic Language) o GB_S11_V34.rbm.lzma (Font file for Simplified Chinese Language) o Big5_S11_V34.rbm.lzma (Font file for Traditional Chinese Language)

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

o Hebrew_S11_V34.rbm.lzma (Font file for Hebrew Language) o KSC_S11_V34.rbm.lzma (Font file for Korean Language)

• release.xml

• The signatures in the signatures subdirectory of the .zip distribution packages

are only intended to be used by the file server, and the file server that is on the CM 6.x Utility Server is the only file server that currently supports this.

Refer to the 1600 Series IP Deskphone Administration Guide on http://support.avaya.com for more information on the use of FONTFILE and LANGxFILE.

System specific parameters should be entered into the 46xxsettings.txt file which is available for separate download at http://support.avaya.com. Warning: Before modifying your 46xxsettings.txt file, please make a backup copy of the file.

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Documentation for H.323 1.3.6

There is one change to the Avaya 1600 Series IP Deskphones documentation with this release of software.

Area Defect ID Defect Name

Documentation SAGE16XX-892 1616 – Extension numbers 8 or more digits in

length, cause the date to no longer be displayed.

The current design will only show the date and the time if the extension length is 7 or less digits. The installation guide has been updated to reflect the design.

Note: Avaya one-X™ Deskphones Value Edition 1600 Series IP Deskphone 1.3.6 documentation is available on http://support.avaya.com under “1600 Series IP Deskphones”  “1.3.x”.

Resolved issues in Avaya 1600 Deskphone H.323 1.3 Maintenance Release 6 (1.3.6) - Released September 29th, 2014

Area Defect ID Defect Name

The 16xx menu button cannot be used after exiting

SAGE16XX-847

Application/UI

SAGE16XX-882

Call Log SAGE16XX-877 Call log is not listed in chronological order

SAGE16XX-860

Language Support

SAGE16XX-883

SAGE16XX-841

Display

SAGE16XX-880

Infrastructure/Network SAGE16XX-836

Performance SAGE16XX-846 Call drop after 15 hours with RTCP enabled.

Reboot/Lockup

SAGE16XX-833

SAGE16XX-858 Phone suspends at the 200 OK screen and won’t

the new contacts screen

Bridged Appearance LED flashes RED after leaving the call log.

Arabic and Hebrew languages are aligned left if the LANGSYS variable is set and the phone is rebooted a second time. Support for Korean & Japanese in IP Office 9.1 and newer Visual Alerting parameter default changed to on to match documented expectation 1608-I displays characters from prior screen when Russian is selected as the language and connected to an IP Office system. Example – Press Vozmozhn, navigate to Pol’zovatel’tlf, press Vybrat, press Nazad. The phone will display “Pol’zovate tlf appended with “el” & “tl” from the prior screen. PCs connected to the 16xx PHY2 port randomly loose network connections, requiring a phone reboot to recover.

The 16xx phone reboots if logged into the CRAFT menu and the phone receives a call.

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Area Defect ID Defect Name

SAGE16XX-901

The phone will freeze and then reboot when accessing the call log

Known Issues in Avaya 1600 Deskphone H.323 1.3 Maintenance Release 6

Defect Number Description Details/Workaround

SAGE16XX-749 Phone can’t get HTTPPORT from

DHCP or 46xxsetting.txt

Port 80 should be used on the server

No fix planned. The HTTPPORT 46xxsettings.txt variable is not supported or planned for delivery to 1600 series devices.

SAGE16XX-787 Phone displays wrong call-park

icon after parking call

SAGE16XX-894 IPO Only – If an incoming call is

received while the phone is in an active sub-menu, the incoming call information is not displayed on the top line and only the ringing icon is shown.

SAGE16XX-896 IPO Only - If the 16xx has “Go

to Incoming Call” in the call settings menu enabled and is in any active sub-menu when it receives and incoming call, the display shows the ringing icon, but does not automatically switch to the phone screen.

SAGE16XX-897 Top line display continues to

show “Conf: Active” vs. “Call: Active” after dropping the last party of a 3-party ad-hoc conference if party A uses the hold function at any point during the conference.

SAGE16XX-898 After changing language to

English from a previous nonEnglish language, network information submenus still

No Fix Planned. Resolution of this issue requires 16xx adoption of the AGTRANSLPK parameter supported today only by the 96x1 device family. This feature is not planned for the 1600 series devices.

Press the phone menu key to see the phone screen.

Toggle home a 2nd time and the top line display will update to “Call: Active”.

Press: view any and re-enter the network information sub-menu and the English language is displayed correctly.

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