Avaya 15-601083 User Manual

IP Office 3.2

3701 Phone User Guide

[15-601083] Issue [1b] (1 June 2006)

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License Type(s): Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

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For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support). Trademarks

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Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The support telephone number is 1- 800- 242- 2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support.

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are registered marks, trademarks and service

3701 Phone User Guide Page ii IP Office 3.2 [15-601083] Issue [1b] (1 June 2006)

Table Of Contents

Important Safety Information....................................................................................................1

Sensitive Electronic Environment.............................................................................................................1

Power Supply...........................................................................................................................................1

Safety Precautions...................................................................................................................................1

Usage.......................................................................................................................................................1

Avaya 3701 Telephone............................................................................................................... 2

Installation..................................................................................................................................3

Installation Location..................................................................................................................................3

Commissioning your Telephone...............................................................................................................3

Installing the Charger...............................................................................................................................4

Important Battery Information ..................................................................................................5

Charging the Batteries...............................................................................................................6

Charging and Operating Times.................................................................................................................6

Charge Display.........................................................................................................................................6

Battery Capacity Icon...............................................................................................................................6

Charge Warning.......................................................................................................................................6

Initial Setup and Operation .......................................................................................................7

Telephone Registration ............................................................................................................................7

Keys and Displays .....................................................................................................................8

Display Arrangement................................................................................................................................8

Icons ........................................................................................................................................................9

Text Line/Softkey Line..............................................................................................................................9

Illumination...............................................................................................................................................9

Softkeys and the Cancel Key..................................................................................................10

The Softkeys..........................................................................................................................................10

Softkey: Arrow Keys...............................................................................................................................10

Softkey: OK............................................................................................................................................10

Softkey: Menu........................................................................................................................................10

Softkey: Options.....................................................................................................................................10

Softkey: Esc...........................................................................................................................................11

Cancel Key.............................................................................................................................................11

Example: Menu ......................................................................................................................................11

Example: Telephone Book......................................................................................................................11

Entering a Telephone Number................................................................................................................11

Calling.......................................................................................................................................12

Telephone On/Off...................................................................................................................................12

Loudspeaker Volume..............................................................................................................................12

Handsfree...............................................................................................................................................12

Muting....................................................................................................................................................12

Making a Call..........................................................................................................................................13

Making a Call from the Last Number Redial List.....................................................................................14

Making a Call from the Telephone Book.................................................................................................14

Making a Call from the Caller List...........................................................................................................15

Making a SOS-Call.................................................................................................................................15

Muting Ringer.........................................................................................................................................15

Answering a Call ....................................................................................................................................16

Changes During a Connection................................................................................................................16

Consultation Call....................................................................................................................................16

Call Transfer...........................................................................................................................................17

Conference Call......................................................................................................................................17

Parking a Call.........................................................................................................................................17

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Retrieving a Parked Call.........................................................................................................................17

Placing a Call on Hold............................................................................................................................17

Message Waiting Indication for Voicemail.............................................................................18

The Menus: Operating Procedures ........................................................................................19

Menu Control..........................................................................................................................................19

Example.................................................................................................................................................19

Menu Timer............................................................................................................................................20

Menu: Telephone Book Settings ............................................................................................21

Entering Characters/Names...................................................................................................................21

Adding a New Entry................................................................................................................................22

Editing an Entry......................................................................................................................................22

Deleting an Entry....................................................................................................................................22

Deleting all Entries .................................................................................................................................22

Quick Call...............................................................................................................................................22

Transferring Phone Numbers to the Telephone Book.............................................................................23

Menu: Redial List .....................................................................................................................24

Menu: Key Lock .......................................................................................................................25

Menu: Caller List......................................................................................................................26

Accepted and Missed Calls....................................................................................................................26

Calling....................................................................................................................................................26

Menu: Ringer Settings.............................................................................................................27

Melody: Internal......................................................................................................................................27

Melody: External.....................................................................................................................................27

Volume...................................................................................................................................................27

Menu: Volume Settings ...........................................................................................................28

Earpiece.................................................................................................................................................28

Hands-Free............................................................................................................................................28

Menu: System........................................................................................................................... 29

Registering the Telephone to the DECT System ....................................................................................29

Selecting the DECT System...................................................................................................................29

Automatic Search System......................................................................................................................30

Deleting a System..................................................................................................................................30

Changing a System Name and Phone Number......................................................................................30

Equipment ID..........................................................................................................................................30

Menu: Telephone Options.......................................................................................................31

User Name.............................................................................................................................................31

Changing the Language.........................................................................................................................31

Emergency Call SOS Number................................................................................................................31

Voice Box...............................................................................................................................................31

Attention Tones......................................................................................................................................32

Charger Answer .....................................................................................................................................32

Silent Charging.......................................................................................................................................32

Display Contrast.....................................................................................................................................32

Menu: Security Functions.......................................................................................................33

Resetting the Telephone ........................................................................................................................33

Clear Phonebook....................................................................................................................................33

Changing the PIN...................................................................................................................................33

Read Only..............................................................................................................................................33

Menu: Shortcuts....................................................................................................................... 34

Ringer On/Off.........................................................................................................................................34

Silent Charging On/Off...........................................................................................................................34

User Name.............................................................................................................................................34

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Table Of Contents

Registering/De-registering......................................................................................................................34

Toggles the Ringer.................................................................................................................................34

Key Lock on ...........................................................................................................................................34

Accessories.............................................................................................................................. 35

Care and Maintenance.............................................................................................................36

Menu Tree.................................................................................................................................37

IP Office Shortcodes................................................................................................................ 38

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Important Safety Information

Sensitive Electronic Environment

Only use this product in countries where the appropriate authorities have given their authorization. The CE symbol on the product certifies its conformity with the technical guidelines concerning user

safety and electro-magnetic compatibility valid at the time of approval; in accordance with European directive No. 1999/05/EC.

This product complies with IP50 - according to IEC 529/EN 60 529. Any radio-based equipment can potentially cause interference with other equipment and can be

interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the changes for interference are very small. Research proves that operational DECT phones normally don't influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are advised not to place the DECT phone on or close (less then 10 cm) to this kind of equipment, even in standby mode.

Refer to other documentation supplied with the various parts of your phone system.

Power Supply

The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 220 V. Check if both voltages do match before installing the charger and adapter.

Safety Precautions

 Do not open the phone or charger, this could expose you to high voltages. Have all repairs

carried out by authorized service personnel.

 Do not allow the charger and the battery contacts to come into contact with conductive objects

such as keys, paper clips, rings or bracelets.

 Do not allow the phone and charger to come into contact with water or chemicals.  Only use the plug-in AC adapter and battery type supplied.  Do not use AC adapters which are visibly damaged (cracked or broken housing) and keep the

ventilation slits on the plug-in AC adapters free.

 Do not use the handsets in vehicles or in hazardous locations.  This product contains magnetic material. Be aware that small metallic objects may stick for

example to the loudspeaker. This may deteriorate the audio quality and can be harmful.

Usage

Like all other cordless phones, this phone uses radio signals which do not guarantee a connection set-up under all circumstances. Generally, you should not rely exclusively on cordless phones when making indispensable calls (e.g. medical emergencies).

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Avaya 3701 Telephone

This phone is only supported on the IP DECT system. IP DECT phone features include:

 Speakerphone  Illuminated display (green)  SOS (Emergency) key for speed dialling an emergency number  Phone number lists and Voicemail indication  50 phone book entries in every phone, independent of the system phone book (no support for IP

Office system directory access)

 Mute Capability  10 possible ring tones  4-level field strength display  Adjustable Speaker and phone volume, 3-levels  Manual and automatic key lock (1 minute timer)  Temporary ring tone muting  Silent charging  12 menu languages

 Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese,

Spanish and Swedish. However, in the Czech and Norwegian language mode some menu items may appear in the English language

 Illuminated 3-line graphic display(96 x 33 pixels), variable 3-level contrast  Stand-by time: up to 200 hours  Talk time: up to 20 hours  Batteries: 3 AAA (NiMH) included with phone  Charge time: maximum six hours for empty batteries  Weight: 138g including batteries  Dimensions (L x B X H): 146 x 55 x 28 mm

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Installation

Installation Location

Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of:

 Water, moisture or damp areas.  Sources of heat, direct sunlight or unventilated areas.  Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps,

computers, radios, televisions or fax and telephones.

 Areas where the phone can be covered, its ventilation is impaired and liquid can get inside.

Areas where there is excessive dust and areas subject to vibration, shock or extreme temperature fluctuations.

 Install/keep the phone and accessories out of reach of small children.

Commissioning your Telephone

Your phone is only operational after the batteries have been charged. You can then use the phone to make and receive calls.

Placing the batteries in the telephone

The battery compartment is on the back of the phone. It takes the three type AAA batteries, which are supplied.

Opening the battery compartment cover: Insert a suitable item (e.g. the top of a ballpoint pan) into the hole at the bottom of the compartment cover(1). Push it in and lift the cover at the same time (2).

Inserting the batteries: Insert the batteries in the battery compartment,

taking care to observe the correct polarity. The + - poles of the batteries must correspond to the + - markings in the battery compartment.

Closing the battery compartment cover: Replace the cover by placing it on the compartment at a slight angle (1) and pressing it down until it clicks into place (2).

Note

 If the batteries are inserted incorrectly,

the phone will not function, and may be damaged.

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Installing the Charger

To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage.

Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket.

Mains plug

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Important Battery Information

 Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which

is damaged or worn out.

 Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot

or cold batteries can be temporarily out of operation even if the batteries are fully charged.

 Used batteries should be disposed of in accordance with local authority regulations.  Do not throw batteries in a fire.

Charging and Discharging

 The batteries can be charged and discharged hundreds of times, but sooner or later they will be

worn out. If the operating time (i.e. talk and standby time) is significantly shorter than usual, then it is time to replace the batteries.

 To maintain optimum operating time, the batteries should be discharged from time to time by not

placing the phone in the charger but leaving it switched on until it switches itself off. Only use this method to discharge the batteries.

 Extreme temperatures influence the charging capability of the batteries.

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Charging the Batteries

Charge the batteries approximately 6 to 7 hours before using the phone. This protective measure extends the service life of the batteries.

The maximum power output is only attained after three to five charge and discharge cycles. When replacing the batteries, ensure the correct polarity. Use only re-chargeable AAA NiMh battery of

800 mAh, 1.2V. The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries.

Charging and Operating Times

 Charging time: (empty batteries) to full capacity in approximately six to seven hours.  Talk time: approximately 20 hours (with fully charged batteries).  Standby time: from 200 up to 300 hours (with fully charged batteries).

Charge Display

The charge status of the batteries is indicated on the display. This means:

batteries fully charged (80 – 100 %) batteries 60 – 79 % batteries 40 – 59 % batteries 20 – 39 % batteries 0 – 19 % (frame flashes) batteries are empty: an alert tone is also given.

Battery Capacity Icon

When batteries are replaced, no icon will be displayed before a charging cycle has been completed, except when almost empty batteries are inserted in the phone, then the icon will be shown immediately.

When the battery capacity icon is displayed, the indication is reliable. If the charged batteries are inserted, the batteries can become hot during the first charge cycle, and if

the fully charged batteries are removed from the phone and inserted again, the batteries can become overcharged.

Charge Warning

When the batteries’ capacity is almost exhausted, an acoustic warning is given in the form of 3 short ”beep” signals (only during a call). Upon receiving the beep approximately 5 minutes of talk time is left.

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Initial Setup and Operation

The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be registered to each IP DECT system.

Telephone Registration

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Keys and Displays

Display Arrangement

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