Avaya 1416 User Manual

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1400 Release 4 Service Pack 3 Readme - (September 15, 2013)

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1400 Series Digital Deskphone Release 4 Service Pack 3 Readme

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This is the Readme file for Release 4 Service Pack 3 (Alias Release 36, Vintage 5) of the Avaya 1400 Series Digital Deskphone software.

The 1408 and 1416 telephones can be upgraded via Avaya Aura™ Communication Manager Release

5.2.1 or later. The reason for Service Pack 3 for Release 4 is an accumulative release that contains fixes from all

prior releases.

Fixes Resolved in 1400 Release 4 Service Pack 3

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# MR Description

1 wi01089696 1416 upgrade occasionally fail during bulk download. 2 wi01058439 Cannot change language to Japanese, Korean, and the language between Espanola and

Cyrillic language option

3 wi01010674 1408 Low Receive volume and Volume Fluctuation on Internal and External Calls on

Speakerphone

4 wi01027819 140816 have not implemented Touch Tone Admin 80 07 behavior to match 54xx and 95xx

phones - DTMF is generated in band to IP Office.

5 wi01024286 SAVI office sometimes doesn’t go off-hook and on-hook by pressing headset button on

phone.

6 wi01024283 Users should hear only the minimum amount of DTMF signaling, it would be better if the

control tones were only outputted when the command to change state comes from the phone.

7 wi01024279 In active, while changing the audio path from headset to handset, phone does not send

inactive command to handset

8 wi01033144 In a particular scenario Phone does not play the incoming alert through Plantronics

headset. 9 wi01004868 14xx w/BM32 not recording all call logs on bridge appearance 10 wi01029921 1416 Display Issue - Kana font incorrect 11 wi01033128 Phone does not play the error tone while user selects the “Applications” option 12 wi00901602 Top Level item 'Screen /Sounds' is displaying extra character in Avaya Menu button. 13 wi00901673 Extra character in Avaya Menu- ‘Screen/Sounds’. Phone does not Show Screen/Sounds in

A-menu. 14 wi01032715 The name of the called party number (internal extension) is not logged in the outgoing call

log 15 wi00901261 Phone does not generate confirmation tone after saving any Settings. 16 wi01044752 Font Mismatch issue reported during 14xx Alpha trial 17 wi01044753 Katakana Issue- Japan Bell System 24 Kana character incorrect 18 wi01068442 1408/1416 - with French language cannot add new contact by phone if Name contains the

digit 3 19 wi01057124 Call log not recorded on 2nd call appearance 20 wi01009376 14xx Missing Entries in Call Log After 100th Call are Logged 21 wi01032715 The name of the called party number (internal extension) is not logged in the outgoing call

log

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1400 Release 4 Service Pack 3 Readme - (September 15, 2013)

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Known issues in 1408 and 1416 Release 4 Service Pack 3

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When using the wireless headset, the electronic switch hook will not work to answer a call. Therefore, as a workaround use the headset button on the phone to answer a call.

Firmware Release Package

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The files included in th is release must be loaded into Avaya Aura™ Communication Manager to be available for downloading to 1400 Series Digital Desk phones. Refer to Administering Avaya Aura™ Communicati on Manager (03-300509), Chapter 6, Man aging Telephones for detail s on switch administration procedures. Th i s d o c u m e n t i s available at:

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http://support.avaya.com/css/P8/documents/1001716582

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Additional documentation and user guides for the 1400 Series Digital Desk phone can be located on

http://support.avaya.com/products/P0601/1400-series-digital-deskphones/

Note: Some sets ordered will contain non-GA CM software and the phone application must be upgraded for proper operation.

Release 4 Service Pack 3 package contains all the files necessary to upgrade Avaya 1400 Series Digital Desk phones. These files are outlined below:

o Application Code: 1400R36.bin o Language File: lng_R10_v11_P ack01.bin o Font files:

 Simplified Chinese: fnt_R02_v01_GB.bin  Tradit ion al Ch ines e : fnt_R02_v0 1_B ig5. bin  Japanese: fnt_R02_v01_JIS .bin  Korean: fnt_R02_v01_KSC.bin

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In support of Simplified Chinese, Traditional Chinese, Japanese and Korean, the r es pe c ti v e fo n t fi l e mu s t b e d ow n l oa d e d a l s o. NOTE: T he font and langua ge f iles have not altere d since Rele ase 4 SP1.

Aftersuccessfulupgrade,thephonemenushouldshowthefollowing:

1408(1416)  Rel[36.0]

SWvintage   [05]

Bootloader  U[25]P[00]

Lng  lng_R10_v11_Pack01

Fnt1 fnt_R02_v01_<installedfontfile>

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COMMUNICATION MANAGER (CM) COMPATIBILITY:

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The 1400 IP phones are supported on Communication Manager 5.2.1 and higher. The 1416 and are aliased as 2420 and 2410, respectively on CM 5.2.1 and they are natively supported on CM 6.0 and later.

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1408

1400 Release 4 Service Pack 3 Readme - (September 15, 2013)

IP OFFICE (IPO) COMPATIBILITY:

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The 1400 IP phones are supported on IPO 6.0 and later. Please consult the IP Office Technical Bulletins for the details of specific IP Office software compatibility.

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