Avaya 1403 User Guide

IP Office Release 6

1403, 1603 Phone Reference Guide

15-601013 Issue 02c - (02 February 2010)

© 2010 AVAYA All Rights Reserved.
Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of
printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be
incorporated in future releases.

Documentation Disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this
documentation unless such modifications, additions, or deletions were performed by Avaya.

Link Disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this
Documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within
them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked
pages.

License
USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH
HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT
http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE
TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY
FOR A REFUND OR CREDIT.
Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and
units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone
computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users.
“Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User,
whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware Products, originally
sold by Avaya and ultimately utilized by End User.
License Type(s): Designated System(s) License (DS).
End User may install and use each copy of the Software on only one Designated Processor, unless a different number of
Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the
Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be
provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights.
Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-Party Components
Certain software programs or portions thereof included in the Product may contain software distributed under third party
agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the
Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is
available on Avaya’s web site at: http://support.avaya.com/ThirdPartyLicense/

Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service
Center Toll Fraud Intervention Hotline at [phone] for the United States and Canada. Suspected security
vulnerabilities with Avaya Products should be reported to Avaya by sending mail to: [e-mail].
For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support).

Trademarks
Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and other jurisdictions.
Unless otherwise provided in this document, marks identified by “®,” “™” and “SM” are registered marks, trademarks and
service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Documentation information
For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP
Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

Avaya Support
Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The
support telephone number is 1 800 628 2888 in the United States. For additional support telephone numbers, see the Avaya
Web site: http://www.avaya.com/support.

1403/1603 Phone Page 2

15-601013 Issue 02c (02 February 2010)IP Office Release 6

Contents

1403, 16031.

..................................................................... 81.1 Important Safety Information

..................................................................... 91.2 About LEDs

..................................................................... 101.3 About Icons

..................................................................... 101.4 About Paper Labels

Basic Telephone Operation2.

..................................................................... 122.1 Making a Call

..................................................................... 122.2 Redialling a Number

..................................................................... 122.3 Answering a Call

..................................................................... 132.4 Muting a Call

..................................................................... 132.5 Putting a Call on Hold

..................................................................... 132.6 Transferring a Call

..................................................................... 142.7 Conference Calls

..................................................................... 142.8 Getting Your Messages

..................................................................... 152.9 The Avaya Menu

...............................................................................0Index

Contents

1403/1603 Phone Page 3

15-601013 Issue 02c (02 February 2010)IP Office Release 6

Chapter 1.

1403, 1603

1403/1603 Phone Page 5

15-601013 Issue 02c (02 February 2010)IP Office Release 6