Avaya 1100 Service Guide

Avaya Solution & Interoperability Test Lab

Application Notes for Configuring Dasan Electron Headsets
from JPL Europe with Avaya 1100 Series IP Deskphones
using a DA-30 Cord – Issue 1.0

Abstract

These Application Notes describe the configuration steps for provisioning the Dasan Electron
headsets using a DA-30 cord from JPL Europe with the 1100 Series IP Deskphones from
Avaya to ensure full interoperability.

Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.

PG; Reviewed:
SPOC 8/5/2013

Solution & Interoperability Test Lab Application Notes

©2013 Avaya Inc. All Rights Reserved.

1 of 12

JPLDA30_1100

1. Introduction

These Application Notes describe the configuration steps for provisioning Dasan Electron
headsets from JPL Europe using a DA-30 cord with Avaya 1100 Series IP Deskphones. JPL
Europe design and develop professional headsets for the Corporate, Financial, Health,
Government, Educational, Industrial, Hotel & Hospitality and Contact Centre market sectors.

2. General Test Approach and Test Results

The interoperability compliance testing evaluates the ability for the combination of headset and
chord from JPL Europe to connect to the Avaya 1100 series IP Deskphones and allow users of
the deskphone to speak and listen when a call is either made or received, i.e.,

path in both directions. The type of calls made included calls to voicemail, to local stations, and to
the PSTN.

DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent
to the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member’s solution.

Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets
that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to
determine interoperability with Avaya phones. However, Avaya does not conduct the testing of
non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC
regulations, or any other tests to ensure conformity with safety, audio quality, long-term
reliability or any regulation requirements. As a result, Avaya makes no representations whether a
particular non-Avaya headset will work with Avaya’s telephones or with a different generation
of the same Avaya telephone.

Since there is no industry standard for handset interfaces, different manufacturers utilize
different handset/headset interfaces with their telephones. Therefore, any claim made by a
headset vendor that its product is compatible with Avaya telephones does not equate to a
guarantee that the headset will provide adequate safety protection or audio quality.

verifying an audio

PG; Reviewed:
SPOC 8/5/2013

Solution & Interoperability Test Lab Application Notes

©2013 Avaya Inc. All Rights Reserved.

2 of 12

JPLDA30_1100

2.1. Interoperability Compliance Testing

The interoperability compliance testing includes testing on the latest version of Avaya 1100
Series IP Deskphones. The following three headsets from JPL Europe were tested and these are
sold using different names depending on the country. All of these names are included in each
bullet point below.

• DH-027T (JPL-601PM, JPL-601PB, JPL-602PM, JPL-602PB) (Agent-500, Agent-600,
Agent-700 and Agent-800) series.

• DH-031T (Radius-2000, Radius-2100, Radius-2200, Radius-2300) headsets, which will
be referred to as [DH-031T (Radius Series) headsets].

• DH-035T headsets.

The following series of Avaya telephones are tested against.
Hardware Software

• Avaya 1140E UNIStim

• Avaya 1120E UNIStim

• Avaya 1140E SIP

• Avaya 1120E SIP

RJ-9 Leads/Cords used.

• DA-30 (Geni)

• SK-A10

2.2. Test Results

All compliance test cases passed successfully. The following observation was noted.

• No configuration changes were made on the individual telephone. Whatever default
settings for the headset were in place was used to test with.

2.3. Support

Support from Avaya is available by visiting the website http://support..avaya.com. Support from
JPL-Europe is available at:

JPL Europe GmbH
Dieselstrasse 34
D-84056 Rottenburg
+ 49(0)8781 2014130

[e-mail]
www.jpl-headsets.com

PG; Reviewed:
SPOC 8/5/2013

Solution & Interoperability Test Lab Application Notes

©2013 Avaya Inc. All Rights Reserved.

3 of 12

JPLDA30_1100

3. Reference Configuration

Figure 1 shows the network topology during compliance testing. The Dasan Electron headsets
are connected via the headset port using a DA-30 RJ-9 modular plug supplied by JPL Europe to
the Avaya 1100 Series IP Deskphones.

Figure 1: Network Solution of the Dasan Electron Headsets from JPL Europe connecting to

Avaya 1100 Series IP Deskphones via DA-30 RJ9 cord

PG; Reviewed:
SPOC 8/5/2013

Solution & Interoperability Test Lab Application Notes

©2013 Avaya Inc. All Rights Reserved.

4 of 12

JPLDA30_1100