Avaya 1010, 1020 Installation Guide

Avaya 1010/1020 Installation Guide

Issue 1

June 2010

© 2010 Avaya Inc.
All Rights Reserved.

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate
at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and
corrections to the information in this document without the obligation to notify any person or organization of such
changes.

Documentation disclaimer

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documentation unless such modifications, additions, or deletions were performed by Avaya. End User agrees to
indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits,
demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to
this documentation, to the extent made by End User.

Link disclaimer

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or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the
availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the
limited warranty. In addition, Avaya's standard warranty language, as well as information regarding support for this
product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web
site: http://www.avaya.com/support
outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya.

. Please note that if you acquired the product from an authorized Avaya reseller

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, http://support.avaya.com/LicenseInfo
ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE,
PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS
APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER.
UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF
THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA
AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND
ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING,
DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF
YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE
SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO
THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC.
OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Avaya grants End User a license within the scope of the license types described below. The applicable number of
licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses
or units of capacity is specified in the Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server" means a Designated Processor that hosts a
software application to be accessed by multiple users. "Software" means the computer programs in object code,
originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone products or pre-installed
on Hardware. "Hardware" means the standard hardware originally sold by Avaya and ultimately utilized by End
User.

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one
Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or
other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type,
serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through
electronic means established by Avaya specifically for this purpose.

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Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions
of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to
the Software ("Shrinkwrap License"). (see "Third Party Components" for more information).

Copyright

Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s)
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Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and
is protected by copyright and other intellectual property laws including the sui generis rights relating to the
protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any
way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission,
dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil,
offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third
party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain
portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those
Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party
Components and the Third Party Terms that apply to them is available on the Avaya Support Web site:

http://support.avaya.com/Copyright

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a
person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be
aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in
substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call
Technical Service Center Toll Fraud Intervention Hotline at [phone] for the United States

and Canada. For additional support telephone numbers, see the Avaya Support Web site:

http://support.avaya.com

Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to:
[e-mail].

Trademarks

Avaya and Aura are trademarks of Avaya, Inc.

Avaya is a registered trademark of Avaya Inc.
Avaya Aura is a trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site:

http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The
support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see
the Avaya Web site: http://www.avaya.com/support

Patent Notice

For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.

Avaya 1010/1020 Installation Guide 3

Preparing for Installation

As you prepare to install Avaya 1010/1020, consider the physical conditions of the room,
compatibility with displays, and your network configuration and settings. Avaya recommends
you collect your network settings and system identification information before you begin
installation. Refer to “Initial Configuration” on page 6.

Room Configuration

The size, shape, layout, and occupancy of the room dictate where you place your video
conferencing components. For example, in a small office installation, Avaya Video Camera
100 can be placed at one end or corner of the room, as its beam forming microp hone array
cancels echo from wall reflections behind it and detect s clear sound up to 2.7 meters ( 9 feet)
in front of it. However , in a multi-user conference ro om, an Avaya V ideo MicPod 1000 sh ould
be placed in the middle of the participants as its sound detection pattern is omnidirectional
with a radius of 3 meters (10 feet).

Warning: Avoid routing cables from the codec across foot-traffic areas as tripping on
the cables can cause both personal injury and permanent damage to the connectors in
the cables and the codec itself. If cables must cross fo ot-traffic areas, use some form of
cable management system or strategy to lessen the possibility of tripping.

The lighting in your environment affects image quality. The optimal lighting for Avaya
systems is 300 to 500 LUX. If light levels are too low, consider adding artificial lighting.
Indirect light from shaded sources or reflected light from p ale walls of ten produces excellent
results. Avoid the following:

• direct sunlight on the subject matter, the background, or the camera lens

• direct illumination of the subject matter and camera lens

• colored lighting

• harsh side lighting or strong light from above
Consult your administrator for specific ligh tin g re qu ire m ents for your en vir on m en t.

Avaya 1010/1020 Installation Guide 4

Supported Display Types and Resolutions

Avaya 1010/1020 can connect to 720p HD displays through an HDMI cable. Supported
display resolutions include the following:

• 720p

• 768p

Note: Avaya 1010/1020 automatically sets the Display Resolution preference in
Administrator Preferences : Appearance : Displays to Auto if you select an option for

this preference that is not supported by the connected display.

Placement Behind a Firewall

Avaya recommends you place your system behind a firewall and block, at minimum, the
following ports:

• 22 (ssh)

• 23 (telnet)

• 80 (http)

• 443 (https)
If you require these ports to remain open, ensure that you change the default administrator

and command line interface passwords to be very secure. For information about changing
the default administrator password, refer to the Avaya 1010/1020 User Guide.

You can also disable ssh and web access on the system by configuring preferences in the
user interface. By default, telnet access is disabled. For more information about remote
access, refer to the Avaya 1010/1020 User Guide.

Network Bandwidth

Poor audio and video quality may result from insufficient bandwidth on your network. Avaya
recommends that your network be capable of at least 1 Mb/s for a high definition video call.
During video calls with lower bandwidths, Avaya systems automatically select the best
resolution that can be achieved with the available bandwidth.

5 Avaya 1010/1020 Installation Guide