AT&T Generic 1, Generic 2, System 75, System 85 User Manual

DEFINITY® Communications System

Generic 1, Generic 3, and System 75 Generic 2 and System 85 8101, 8102, and 8110 Telephones User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

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HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).

AT&T Customer Information Center

2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219

1-800 432-6600, In Canada:

Document No. AT&T 555-230-746 Issue 2, December 1993

1 800 255-1242

YOUR RESPONSIBILITY FOR YOUR SYSTEM'S SECURITY

You are responsible for the security of your system. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use. Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges.

Prepared by AT&T GBCS Documentation Development Middletown, New Jersey 07748-1998

Printed in USA

Contents

Your 8101, 8102, and 8110 Telephones What the Features Do

Phone Features System Features

How to Use the Features

Special Instructions for General Use Conventions Used in Procedure Descriptions Quick Reference Lists

Phone Features

Answering and Placing a Call Auto Answer (for 8110 Users) Hold Message Mute (for 8110 Users) Personalized Ring (for 8102 and 8110 Users) Programmable Dialing Buttons (8102 and 8110) Redial

8 8 9

11 11 11

12 13

13 14 15 16 16 17 17 19

Redial (With Auto-Pause) (8102 and 8110 Users) Speakerphone (for 8110 Users)

System Features

Special Instructions

Abbreviated Dialing Automatic Callback Call Forwarding All Calls Call Park Call Pickup Call Waiting Conference Drop (for 8102 and 8110 Users) Hold (with Second Dial Tone) Leave Word Calling Priority Calling

Send All Calls Transfer Voice Message Retrieval

21 23

23 23 25 25 26 27 27 28 28 29 31 31 32 32 33

Tones and Their Meanings

Ringing Tones

Handset Tones

34 34 34

Key Words to Know

Quick Reference Lists

Your 8101, 8102, and 8110 Telephones

The 8101, 8102, and 8110 telephones are similar in appearance; however, the 8110 telephone has an added built-in speakerphone. (If you have an 8110 telephone, you may also be able to use the Auto Answer feature; check with your system manager.) These telephones are designed to help you use the many features of the AT&T DEFINITY® Communications System Generic 1 and Generic 3 (System 75) and Generic 2 (System 85).

Figures 1 and 2 show the 8101 telephone, Figures 3 and 4 show the 8102 telephone,

and Figures 5 and 6 show the 8110 telephone. The explanations that follow these

figures will help familiarize you with the many features available for each telephone.

Handset

Data jack

Labeling designation card

Flash button Handset jack

Figure 1. 8101 Telephone, Top View

Redial button Hold light

Hold button

Message light

Dial pad

TOP VIEW

Line jack

SIDE VIEW

Figure 2. 8101 Telephone, Side and Bottom Views

Positive disconnect

(Off/On)

Ringer

volume

control

(Lo/Med/Hi)

Mode

selector

(pulse/tone)

BOTTOM VIEW

Program Button

Handset

Data Jack

Adjunct (equipment) Jack

Pause Button

Programmable Dialing Buttons

Flash Button

Handset Jack

Redial Button Hold Light Hold Button

Message Light

Dial Pad

TOP VIEW

Figure 3. 8102 Telephone, Top View

Adjunct

Power Jack

Line Jack

Tone Selector

(Slow/Fast)

SIDE VIEW

Ringer

Volume

Control

Tone

Selector

(Lo/Hi)

BOTTOM VIEW

Figure 4. 8102 Telephone, Side and Bottom Views

Handset

Data Jack

Auxiliary Power Jack

Program Button

Flash Button

Speaker Button Handset Jack

Pause Button

Programmable Dialing Buttons

Redial Button Hold Light Hold Button

Auto Answer Button Mute Button

Message Light

Dial Pad

TOP VIEW

Figure 5. 8110 Telephone, Top View

Line Jack

Tone Selector

(Slow/Fast)

Speaker Volume

Control

Ringer

Volume

Control

SIDE VIEW

Tone

Selector

(Lo/Hi)

BOTTOM VIEW

Figure 6. 8110 Telephone, Side and Bottom Views

Starting with the handset on the TOP VIEW and continuing clockwise:

Handset

Data jack

Adjunct (equipment) jack (on the 8102 only)

Auxiliary power jack (on the 8110 only)

Pause button (on the 8102 and

8110 only)

For placing and receiving calls (also known as the

receiver).

For connecting a device such as a modem to your telephone. This jack is labeled DATA.

For connecting adjunct equipment such as a speakerphone or headset to your telephone. This jack is

labeled ADJUNCT.

For improving the performance of the built-in speakerphone on long loops where there is limited power available from the line. This jack is labeled

For inserting a .5-second pause/delay into a telephone number stored on a programmable dialing button or into

a dialing access code in the Auto-Pause feature of Redial. See “Redial (With Auto-Pause)” in the section titled How to Use the Features.

Programmable Dialing buttons (on the 8102 and 8110 only)

Hold light

Hold button

Redial button

Auto Answer button (on the 8110 only)

Mute button (on the 8110 only)

Message light

The 12 buttons on which you can program frequently dialed telephone numbers, emergency numbers, or feature codes.

A red light that remains on to remind you that you have

a call on hold.

For putting a call on hold.

For redialing the last number you dialed from the dial pad.

For automatically activating the built-in speakerphone whenever a call comes in. Your system manager can tell you whether you have this feature.

For turning off the microphone associated with the handset or the built-in speakerphone.

A red light that flashes when a message has been left for you.

Dial pad

The standard 12-button pad for dialing telephone numbers. The dial pad is also used with the PROGRAM button to store numbers on the programmable dialing buttons or to store dialing access codes in the Redial Auto-Pause feature.

Handset jack

Speaker button (on the 8110 only)

Flash button

Program button (on the 8102

and 8110 only)

For connecting the handset to your telephone.

For accessing the built-in speakerphone and microphone combination.

For using features such as Conference with business communications systems, and for custom calling

features if you are using your telephone at home.

For storing telephone numbers on the programmable dialing buttons and dialing access codes in the AutoPause feature of Redial

The SIDE VIEW shows the following features:

Mode Selector (Tone or Pulse) (on the 8101 only)

Positive Disconnect (ON or OFF) (on the 8101 only)

Tone Selector (HI or LO) (on the 8102 and 8110 only)

Tone Selector (FAST or SLOW)

(on the 8102 and 8110 only)

Ringer Volume control

For selecting one of two dialing modes (tone or pulse).

For selecting positive disconnect or turning it off

(on or off).

For selecting one of two tone ringer frequencies (high or low).

For selecting one of two tone ringer modulation rates (fast or slow).

A 3-position switch to control the volume for the tone ringer. Slide it up (away from you) for a louder ring, down (toward you) for a quieter ring. The volume

control is labeled

Speaker volume control (On the 8110 only)

For raising or lowering the volume of the built-in speakerphone. The volume control is labeled

The BOTTOM VIEW includes the following:

Adjunct power jack (for adjunct equipment) (on the 8102 only)

Line jack

For connecting an adjunct power source for using adjunct equipment. This jack is labeled ADJ PWR.

For connecting a line cord to your telephone. This jack is labeled LINE.

What the Features Do

The following section lists several voice features and briefly explains what each one does and how you might want to use it.

The features in this guide have been divided into two categories:

●

Phone Features Those telephone features that you can use immediately no matter which communications system your telephone is behind.

Note: You can use the Speakerphone and Mute features only if you are using the 8110 telephone. You may also be able to use the Auto Answer feature if it is assigned to your 8110 telephone.

●

System Features Those features that you can use only with a DEFINITY Generic 1 or System 75 or Generic 2 or System 85 switching system. Most of these features must be assigned by the system manager to your telephone. Check with your system manager to see which of these features you can use.

Phone Features

Auto Answer (for 8110 Users) Automatically answers the call and turns on the

built-in speakerphone on the 8110 telephone. When this feature is activated, the telephone rings once, and then an alerter tone sounds to notify you that the call has been answered. Your telephone will automatically drop the call and be ready for the next call when the calling party hangs up. Answer calls without lifting the handset.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can leave your telephone to perform another task or pick up a call on another extension. Use when you have a call that you don’t wish to drop, but which you have to interrupt briefly to do something else. Note: If you want to place or answer a call while you have a call on hold, you can use the System Feature, “Hold (with Second

Dial Tone).” Message Turns on your Message light to let you know that a caller has left a

message for you. You can then follow your system manager’s local message retrieval procedures to get your message.

Mute (for 8110 Users) Turns off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other party on the call to hear your conversation.

Personalized Ring (for 8102 and 8110 Users) The two tone controls on the side of the telephone allow you to choose your own personalized ringing pattern for your telephone. You can choose one of two ringing frequencies and also one of two ringer

modulation rates. Use to help distinguish your incoming calls from those of other telephones in your work area.

Positive Disconnect (for 8101 users) In the ON position, hangs up the phone for

approximately two seconds, even if the switchhook depression is for a shorter

duration. This action prevents inadvertent switchhook flashes. To initiate a

switchhook flash in this mode, the [

FLASH

] button must be pressed. In the

OFF

position, switchhook functioning is normal.

Programmable Dialing Buttons (for 8102 and 8110 Users) The 12 programmable dialing buttons are provided for one-touch dialing of frequently dialed telephone or account numbers. You can also store emergency numbers, such as 911, or feature codes on your programmable dialing buttons. Note: If you want to store more than 12 programmable dialing numbers, you can use the system feature, “Abbreviated Dialing.”

Redial The Redial feature automatically redials the last extension or outside number you dialed from the dial pad. Use this feature to save time in redialing a busy or unanswered number. The number you redial can be up to 20 digits.

Redial (With Auto-Pause) (for 8102 and 8110 Users) The Auto-Pause feature can automatically insert pauses after a dial access code (such as 9) in a redialed number. If you usually wait a short period to obtain a second dial tone after dialing an access code, you can set the waiting time needed by the Redial feature by programming the Auto-Pause feature as described in the section, “Phone Features.”

Speakerphone (for 8110 Users) Allows you to place and answer calls without lifting the handset. Use this feature any time you prefer hands-free communication (either speaking or listening) or for group conference situations.

System Features

Abbreviated Dialing Allows you to store selected telephone numbers for quick and

easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are four possible types of lists—personal, group, system, and enhanced—and you can have a total of three out

of the four possible lists (see your system manager for details). Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the system manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers.

Automatic Callback Sends you a special 3-burst ringing tone indicating that a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office. Note: Can be used only for extensions, not outside numbers.

Call Forwarding All Calls Temporarily forwards all your calls to another extension

or to an outside number, depending on your system. Use when you will be away from your telephone and you want your calls to be forwarded to a telephone of your choice.

Call Park Puts a call on hold at your telephone, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available telephone.

Call Pickup Lets you answer a call at your telephone for another extension in your

pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your system manager.

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