AT&T EL52209 User Manual

User’s manual

EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Congratulations

on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 58-59 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T

product. You can also visit our website at call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Model #: EL52209 (two handsets)

EL52259 (two handsets) EL52309 (three handsets)

EL52409 (four handsets) Type: DECT 6.0 cordless telephone/answering system Serial #:

(found on the bottom of the telephone base) Purchase date: Place of purchase:

Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.

www.telephones.att.com or

Compatible with

Hearing Aid T-Coil

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear impacts. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used

TIA-1083

under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

© 2009 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Save your sales receipt and original packaging in the event warranty service is necessary.

Your telephone package contains the following items:

User’s manual

EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

User’s manual

Telephone base

Quick start guide

EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Quick start guide

Charger for cordless handset with power adapter installed (1 for EL52209) (1 for EL52259) (2 for EL52309) (3 for EL52409)

Cordless handset (2 for EL52209) (2 for EL52259) (3 for EL52309) (4 for EL52409)

Wall mount bracket

Battery for cordless handset (2 for EL52209) (2 for EL52259) (3 for EL52309) (4 for EL52409)

Battery compartment cover (2 for EL52209) (2 for EL52259) (3 for EL52309) (4 for EL52409)

Telephone line cord

AC power adapter for telephone base

User’s manual

EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Table of contents

Getting started

Quick reference guide - handset........ 1

Quick reference guide - telephone

base ................................................................... 2

Installation ..................................................... 3

Telephone base & charger

installation...................................................... 4

Battery installation & charging............ 5

Wall installation........................................... 7

Tabletop to wall installation .......... 7

Wall to tabletop installation .......... 8

Handset settings

Telephone settings..................................... 9

Menu settings ........................................ 9

Ringer volume ....................................... 9

Ringer tone .......................................... 10

Key tone ................................................ 10

LCD language...................................... 10

Set date/time...................................... 11

Voicemail (visual message

waiting) indicator .............................. 12

Clear voicemail indication ............ 12

Home area code................................ 13

Answering system settings................. 14

Answer on/off .................................... 14

Announcement................................... 15

Number of rings................................. 16

Remote access code ....................... 17

Message alert tone .......................... 18

Telephone operation

Making, answering, and ending

calls ................................................................ 19

Making a call....................................... 19

On-hook dialing (predialing) ....... 19

Answering a call................................ 19

Temporary ringer silencing .......... 19

Ending a call ........................................19

Auto off ..................................................19

Handset operation ...................................20

Speakerphone information ...........20

Last number redial............................ 20

Options while on calls...........................21

Volume control ................................... 21

Call waiting...........................................21

Mute .........................................................21

Chain dialing ........................................22

Multiple handset use

Handset locator..................................23

Join a call in progress..................... 23

Intercom.................................................24

Answer an incoming call during an

intercom call........................................24

Call transfer using intercom ............... 25

Directory

About the directory.................................26

Shared directory.................................26

Capacity..................................................26

Exiting the directory......................... 26

Create directory entries........................27

To create a new directory entry 27

Review directory....................................... 29

To review directory entries...........29

Search directory........................................29

To search by name ...........................29

To dial, delete or edit entries.............30

Display dial ...........................................30

To delete an entry ............................30

To edit an entry.................................. 30

Caller ID

About caller ID...........................................31

Information about caller ID with

call waiting........................................... 31

Caller ID operation.................................. 32

Memory match ................................... 32

Missed (new) calls indicator ........ 32

Caller ID history........................................ 33

How the caller ID history (call

log) works............................................. 33

To review the caller ID history... 34 Make a call log entry ready to

dial............................................................ 34

Dial a call log entry ......................... 35

Delete entries ..................................... 35

Save a call log entry to the

directory ................................................ 35

Reasons for missing caller ID

information.................................................. 36

Answering system

About the answering system............. 37

Answering system and

voicemail ............................................... 37

Message capacity.............................. 37

Turn the answering system on or

off at the telephone base............. 37

New message indication ............... 38

Call screening at the telephone

base ......................................................... 38

Call intercept....................................... 38

Base ringer........................................... 38

Temporarily turning off the

message alert tone.......................... 38

Voice prompts..................................... 38

Message playback ................................... 39

Options during playback ............... 40

To delete all old messages.......... 40

Recording & playing memos.............. 41

Base message counter displays....... 42

Remote access.......................................... 43

Appendix A

Alert tones and lights............................ 45

Handset screen icons...................... 45

Handset alert tones ......................... 45

Telephone base tone ...................... 45

Lights....................................................... 45

Appendix B

Handset display screen messages .. 46

Appendix C

Troubleshooting ........................................ 48

Appendix D

Maintenance................................................57

Appendix E

Important safety information .............58

Safety information.............................58

Especially about cordless

telephones ............................................58

Precautions for users of implanted

cardiac pacemakers..........................59

Pacemaker patients.......................... 59

Especially about telephone

answering systems............................59

Appendix F

FCC part 68 and ACTA ..........................60

Appendix G

FCC part 15.................................................61

Appendix H

Limited warranty....................................... 62

Appendix I

Technical specifications ........................64

DECT 6.0 digital technology.........64

Telephone operating range..........64

Extended range and clarity ..........64

Index ..............................................................65

Getting started

Quick reference guide - handset

CHARGE light

The charge light is on when the handset is charging (page 5).

SDIR/VOLUME

Press DIRS to show directory entries (page 29) when the phone is not in use.

Press to scroll up while in menus (page 9). Press SVOLUME to increase the volume level during a call (page 21).

REDIAL/PAUSE

Press repeatedly to view the last five numbers dialed (page 20). While entering numbers, press and hold pause (page 27).

PHONE/FLASH

Press to make or answer a call (page 19).

During a call, press to answer an incoming call when you receive a call waiting alert (page 21).

While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 34).

SPEAKER

Press to turn on the handset speakerphone, press again to resume normal handset use (page 20).

to insert a dialing

Main menu

> Highlights a menu item

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Main menu

ANS. SYSTEM (page 37) DIRECTORY (page 26) CALL LOG (page 31) RINGER VOLUME (page 9) RINGER TONE (page 10) KEY TONE (page 10) LCD LANGUAGE (page 10) SET DATE/TIME (page 11) CLR VOICEMAIL (page 12) HOME AREA CODE (page 13)

TCID/VOLUME

Press TCID to show caller ID information (page 34) when the phone is not in use.

Press to scroll down while in menus (page 9). Press TVOLUME to decrease the volume level during a call (page 21).

MENU/SELECT

Press to display the menu (page

9). Once in the menu, press to select an item or save an entry or setting.

Press and hold telephone is not in use to erase the missed calls indicator.

During a call, press to hang up (page 19).

While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 9).

During a call, press to mute microphone (page 21).

While reviewing the caller ID history (page 35), or the directory (page 30) or the redial memory (page 20), press to delete an individual entry.

While predialing, press to delete digits (page 19).

Press repeatedly to display other dialing options when reviewing a call log entry (page 34).

Press to initiate an intercom conversation or transfer a call (pages 24-25).

OFF/CLEAR

while the

MUTE/DELETE

INT

Using menus

Press SDIR or TCID to scroll through menu items.

Press

MENU/SELECT to select or

modify a highlighted item. Press

an operation, back up to the previous menu, or exit the menu display.

OFF/CLEAR to cancel

Getting started

Quick reference guide - telephone base

IN USE indicator

On when the handset is in use or when the answering system is answering an incoming call.

Flashes when another telephone is in use on the same line.

Flashes quickly when there is an incoming call.

VOICEMAIL indicator

Flashes when you have new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages (page 12).

HANDSET LOCATOR

Press to make handsets beep so you can locate them (page 23).

MESSAGE COUNTER

Number of messages (or during playback, message number currently playing).

REPEAT

Press to repeat a message. Press twice to play the previous message (page 40).

X DELETE

Press to delete the message currently playing (page 40).

Press twice to delete all old messages when the phone is not in use (page 40).

ON/OFF

Press to turn the answering system on or off (page 37).

PLAY/STOP

Press to start or stop message playback (page 39).

SKIP

Press to skip a message (page 40).

STVOLUME

During message playback, press to adjust the listening volume (page 40).

While in idle mode, press to adjust the base ringer volume (page 38).

Getting started

Installation

You must install and charge the handset battery before using the cordless handset.

Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 7). For optimum range and better reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.

For customer service or product information, visit our website at

STOP!

See pages 5-6 for easy instructions.

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as: television sets, VCRs, or other cordless

telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or

workbench.

Getting started

Telephone base & charger installation

Install the telephone as shown below.

The telephone base is ready for table use. If you want to change to wall mounting, see page 7 for details.

5. Plug the other end

of the telephone line cord into a telephone jack or a DSL filter.

4. Plug the large end

of the AC power adapter into a power outlet not controlled by a wall switch.

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Telephone line cord

1. Plug one end of

the telephone line cord into the telephone jack at the bottom of the telephone base.

3. Route the power

adapter cord through the slot.

end of the AC power adapter into the power jack at the bottom of the telephone base.

Charger installation

Plug the AC power adapter into a power outlet not controlled by a wall switch.

IMPORTANT INFORMATION

2. Plug the small

1. Use only the power adapter(s) supplied with this product. To order a replacement

power adapter, visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

2. The power adapters are intended to be correctly oriented in a vertical or floor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Battery installation & charging

Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 64 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY and the backlight is off until you have charged the battery without interruption for at least one hour. The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank. Battery has no charge

and the handset cannot be used.

The screen shows PLACE IN CHARGER

and flashes

The screen shows LOW BATTERY and flashes.

The screen shows

Battery has very little charge and the handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery

HANDSET X.

Charge without interruption until the screen shows LOW BATTERY (at least 10 minutes).

Charge without interruption until the screen shows LOW BATTERY (at least four minutes).

Charge without interruption until the screen shows HANDSET X (at least one hour).

charged, place it in the telephone base or charger when not in use.

NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.

Getting started

Battery installation & charging

CHARGE light

Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.

Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.

Step 3 Charge the handset by placing it face up in the telephone base or charger. The CHARGE light is on when charging.

IMPORTANT INFORMATION

Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at

www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Getting started

Wall installation

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.

Tabletop to wall installation

1. Position the telephone base as shown below. Insert the extended tabs

(marked A) of the wall mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place.

2. If you are using a DSL filter, plug the line cord into the filter now. Route

the telephone line cord (or DSL filter) through the wall mount bracket hole. Route the power cord out of the bottom of the telephone.

3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the

power adapter into a power outlet not controlled by a wall switch.

4. Align the holes on the bracket with the standard wall plate and slide the

bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.

3. 4.

Getting started

Wall installation

Wall to tabletop installation

1. Remove the wall mount bracket from the wall. If the telephone line cord

and power adapter cord are bundled, untie them first.

2. Lift the telephone base up to detach it from the plastic wall mount

bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

3. See Telephone base & charger installation on page 4.

Handset settings

Telephone settings

Menu settings

Use the menus to change the telephone’s settings.

1. Press MENU/

not in use) to enter the main menu.

SELECT in idle mode (when the phone is

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2. Use TCID or DIRS to scroll to the feature to be

changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol.

3. Press

MENU/SELECT to select the highlighted item.

NOTE: To cancel an operation, back up to the previous menu or exit the menu display, press

OFF/CLEAR. Press and hold OFF/CLEAR to return to idle mode.

Ringer volume

You can set the ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen.

1. Press MENU/

menu.

SELECT in idle mode to enter the main

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2. Use TCID or DIRS to scroll to >RINGER VOLUME, then

press

MENU/SELECT.

3. Press TCID or DIRS to sample each volume level.

4. Press

MENU/SELECT to save your preference and return

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to the main menu.

NOTES:

1. Changing the handset ringer volume does not affect base ringer volume. For more information on base ringer volume, see page 38.

2. The ringer volume level also determines the ringer levels of intercom calls (pages 24-25) and the paging tone when initiating the handset locator feature (page 23).

3. If the handset ringer volume level is set to off, that handset is silenced for all incoming calls and paging.

Handset settings

Telephone settings

Ringer tone

This feature allows you to choose one of 10 ringer tones.

1. Press MENU/

SELECT in idle mode to enter the main

menu.

2. Use TCID or DIRS to scroll to RINGER TONE, then

press

MENU/SELECT.

3. Press TCID or DIRS to sample each ringer tone.

4. Press

MENU/SELECT to save your preference and return

to the main menu.

NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.

Key tone

The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys.

1. Press MENU/

SELECT in idle mode to enter the main

menu.

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2. Use TCID or DIRS to scroll to >KEY TONE, then press

MENU/SELECT.

3. Press TCID or DIRS to select ON or OFF.

4. Press

MENU/SELECT to save your preference and return

to the main menu.

LCD language

You can select the language used for all screen displays.

1. Press MENU/

SELECT in idle mode to enter the main

menu.

2. Use TCID or DIRS

MENU/SELECT.

press

3. Press TCID or DIRS

to scroll to >LCD LANGUAGE, then

to select ENGLISH, FRANÇAIS or

ESPAÑOL.

4. Press

MENU/SELECT to save your preference and return

to the main menu.

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Handset settings

Telephone settings

Set date/time

The answering system announces the date and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be set so that the day of the week can be calculated from the caller ID information.

Follow the steps below to set the month, day, year and time.

1. When the handset is in idle mode, press MENU/

SELECT to

enter the main menu.

2. Press TCID or DIRS to scroll to >SET DATE/TIME, then

press

MENU/SELECT.

3. Press TCID or DIRS to select the month, or enter the

correct number using the dial pad, then press

MENU/SELECT to confirm.

4. Press TCID or DIRS to select the day, or enter the

correct number using the dial pad, then press

MENU/SELECT to confirm.

5. Press TCID or DIRS to select the year, or enter the

correct number using the dial pad, then press

MENU/SELECT to confirm.

6. Press TCID or DIRS to select the hour, or enter the

correct number using the dial pad, then press

MENU/SELECT to confirm.

7. Press TCID or DIRS to select the minute, or enter the

correct number using the dial pad, then press

MENU/SELECT to confirm.

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8. Press TCID or DIRS to select the AM or PM, then press

confirm. There is a confirmation tone.

NOTE: If the clock is not set when a message is recorded, the system announces, "Time and day not set" before the message is played.

MENU/SELECT to

Handset settings

Telephone settings

Voicemail (visual message waiting) indicator

If you subscribe to a voicemail service offered by your local telephone company, this feature provides a visual indication when you have new voicemail messages. The

VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen.

NOTES:

1. This feature does not indicate new answering system messages recorded on your phone.

2. For more information about the difference between your answering system and voicemail, see page 37.

Clear voicemail indication

Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message, icon, and VOICEMAIL light; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicator.

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To manually turn off the new voicemail indicator:

1. Press MENU/

SELECT when in idle mode to enter the

main menu.

2. Use TCID or DIRS to scroll to >CLR VOICEMAIL, then

press

MENU/SELECT. The screen shows TURN OFF

INDICATOR?

3. Press

MENU/SELECT again to turn the voicemail

indication off, or press

OFF/CLEAR to cancel the

procedure.

NOTES:

1. Telephone company voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone company for more details.

2. For information about using your voicemail service, contact your telephone company for assistance.

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Handset settings

Telephone settings

Home area code

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log as they have only seven digits.

1. Press

MENU/SELECT in the idle mode to enter the main

menu.

2. Use TCID or DIRS to scroll to >HOME AREA CODE,

then press

MENU/SELECT.

3. Press the dial pad keys to enter a three-digit home area code. Press

4. Press

MUTE/DELETE to delete digits while entering.

MENU/SELECT to save and return to the main

menu.

NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + phone number), you will need to delete your home area code. With the home area code displayed, press and hold home area code is now restored to its default setting of _ _ _.

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Handset settings

Answering system settings

Use the answering system menu to turn the answering system on or off, record your announcement (greeting), change the number of rings, remote access code and message alert tone.

1. When the handset is in idle mode, press MENU/

SELECT to enter the main

menu.

2. Press MENU/

SELECT again.

3. Press TCID or DIRS to scroll to >ANS SYS SETUP, then press

MENU/SELECT.

Answer on/off

Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

To turn the answering system on or off from a handset:

1. When the handset is in idle mode, press enter the main menu.

2. Press

3. Press

4. Press

5. Press

press

CID

/SELECT

again.

DIRS to scroll to

>ANS SYS SETUP

again to select

DIRS to select between ON and

to confirm the setting. A confirmation

MENU/

SELECT

, then

>ANSWER ON/OFF

OFF

, then

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If the answering system is on, the ANS ON icon displays on

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the handset screen.

NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announce to the caller, “Please enter your remote access code.” For more information about remote access codes, see pages 43-44.

Handset settings

Answering system settings

Announcement

Outgoing announcements are the messages callers hear when calls are answered by the answering system.

The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.

You can record an announcement up to 90 seconds. The system does not record any announcement shorter than one second.

To play your current outgoing announcement:

1. When the handset is in idle mode, press

MENU/

SELECT

enter the main menu.

2. Press

3. Press

4. Press

/SELECT

CID

DIRS to scroll to

press

/SELECT

CID

DIRS to scroll to

press

/SELECT

. To record, press 7.”

again.

>ANS SYS SETUP

>ANNOUNCEMENT

, the system announces,

, then

“To play, press

5. Press 2 to play the current announcement.

To record a new outgoing announcement:

1. When the handset is in idle mode, press

MENU/

SELECT

enter the main menu.

2. Press

3. Press

4. Press

/SELECT

CID

DIRS to scroll to

press

/SELECT

CID

DIRS to scroll to

press

/SELECT

. To record, press 7.”

again.

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>ANNOUNCEMENT

, the system announces,

, then

“To play, press

5. Press 7 to record an announcement, the system announces

"Record after the tone, press 5 when you are done."

6. Press 5 when you finish the recording. Your recorded announcement plays.

To listen to the recorded announcement again, press 2 after playback is completed.

To record a new announcement, press 7 and follow step 6.

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NOTE: If the answering system is full and you want to record a new announcement, the system announces, “Memory is full.” You must delete some messages before you can record a new announcement.

Handset settings

Answering system settings

To delete your outgoing announcement:

1. When the handset is in idle mode, press

MENU/

SELECT

to enter the main

menu.

2. Press

3. Press

4. Press

/SELECT

CID

/SELECT

again.

DIRS to scroll to

>ANS SYS SETUP

>ANNOUNCEMENT

, the system announces,

, then press

/SELECT

, then press

“To play, press 2. To record, press 7.”

5. Press 3 to delete your recorded announcement.

If your announcement is deleted, calls are answered with the pre-recorded announcement described on page 15.

Number of rings

You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.

To set the number of rings:

1. When the handset is in idle mode, press

MENU/

SELECT

to enter the main

menu.

2. Press

3. Press

CID

/SELECT

again.

DIRS to scroll to

>ANS SYS SETUP

, then press

/SELECT

4. Press

5. Press

CID

DIRS to scroll to

DIRS to scroll and choose among 2, 4, 6 or

># OF RINGS

, then press

/SELECT

TOLL SAVER

• Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area.

6. Press

/SELECT

NOTE: If you subscribe to caller ID/call waiting service through your telephone service provider, see Answering system and voicemail on page 37.

to confirm your setting. A confirmation tone sounds.

Handset settings

Answering system settings

Remote access code

To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19.

To change the remote access code:

1. When the handset is in idle mode, press MENU/

SELECT

to enter the main menu.

2. Press MENU

/SELECT again.

3. Press TCID or DIRS to scroll to >ANS SYS SETUP, then

MENU/SELECT.

press

4. Press TCID or DIRS to scroll to >REMOTE CODE, then

MENU/SELECT.

press

5. Press TCID or DIRS to change the remote access code.

6. Press

MENU/SELECT to confirm your setting. A

confirmation tone sounds.

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Handset settings

Answering system settings

Message alert tone

When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off.

To change the setting:

1. When the handset is in idle mode, press MENU/

SELECT

to enter the main menu.

2. Press

MENU/SELECT again.

3. Press TCID or DIRS to scroll to >ANS SYS SETUP,

then press

MENU/SELECT.

4. Press TCID or DIRS to scroll to >MSG ALERT TONE,

then press

MENU/SELECT.

5. Press TCID or DIRS to choose between ON and OFF.

6. Press

MENU/SELECT to confirm your setting. A

confirmation tone sounds.

NOTES:

1. The message alert tone beeps only if all the conditions below are met:

- Answering system is on.

- Message alert tone setting is on.

- There are new messages.

2. To temporarily turn off the message alert tone, see page 38.

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Telephone operation

Making, answering, and ending calls

Making a call

To make a call, press number.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

NOTE: Pressing PHONE/FLASH to access services from your local telephone service provider does not affect the elapsed time.

On-hook dialing (predialing)

Enter the telephone number, then press Press

MUTE

/DELETE

entering number.

Answering a call

To answer a call

• Press PHONE/FLASH or SPEAKER.

PHONE/

OFF

FLASH

/CLEAR

SPEAKER

PHONE/

, then enter the telephone

FLASH

at any time to make corrections as you are

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SPEAKER

Elapsed time

to dial.

-OR-

• Press any dial pad key (0-9, * or #).

Temporary ringer silencing

Press

OFF/

CLEAR

MUTE/

DELETE

while the telephone is ringing to silence the ringer temporarily on that handset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.

NOTE: Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset.

Ending a call

To end a call, press

OFF/

CLEAR

or return the handset to the telephone base or

charger.

Auto off

A call ends automatically when you put the handset in the telephone base or charger.

Telephone operation

Handset operation

Speakerphone information

During a call, press and normal handset use. Press

SPEAKER

to switch between hands-free speakerphone

OFF/

CLEAR

to hang up.

Elapsed time

NOTES:

1. If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the SPEAKER button.

2. The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted. When the battery is very low, you cannot switch a call from normal handset use to speakerphone mode.

3. After installing the battery into the handset, the screen may show LOW BATTERY. If you use speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation & charging section on pages 5-6.

Last number redial

To view the recently dialed numbers:

• To display the most recently called number (up to 30

digits), press REDIAL/

PAUSE.

• To view up to five recently called numbers, press

REDIAL/ REDIAL/

PAUSE then press TCID or DIRS, or press PAUSE repeatedly.

TQFBLFS!1;11;41

SFEJBM

999.994.3556

The handset beeps twice at the beginning and at the end of the list.

Press

OFF/

CLEAR

to exit.

To redial a number:

• To dial the displayed number, press PHONE/FLASH or SPEAKER.

-OR-

• You can call the most recently called number by pressing

PHONE/FLASH or SPEAKER. Then pressing REDIAL/

While reviewing the redial memory, press

MUTE

/DELETE

to delete the displayed

PAUSE.

number.

Telephone operation

Options while on calls

Volume control

While on a call, press TVOLUME/ increase the listening volume.

NOTES:

1. Handset and speakerphone volume settings are independent.

2. When the volume reaches the minimum or maximum setting,

you hear two beeps.

Call waiting

If you subscribe to call waiting service with your local telephone service provider, you hear a beep if someone calls while you are already on a call. Press

PHONE PHONE

/FLASH /FLASH

to put your current call on hold and take the new call. Press at any time to switch back and forth between calls.

Mute

Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you.

CID

to decrease or press SVOLUME/

DIR

To mute a call:

• Press MUTE/DELETE. When mute is on, the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute.

To un-mute a call:

• Press MUTE/DELETE again. When mute is off, MICROPHONE ON appears temporarily on the handset screen.

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MUTE

Telephone operation

Options while on calls

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

To get to the directory while on a call:

1. Press

2. Press

3. Press

4. Press

MENU/

CID

/SELECT

SELECT

DIRS to scroll to

>DIRECTORY

, then press

DIRS to scroll to the desired number.

to dial the number shown.

To get to the caller ID history (call log) while on a call:

1. Press

2. Press

3. Press

4. Press

MENU/

CID

/SELECT

SELECT

DIRS to scroll to

>CALL LOG

, then press

DIRS to scroll to the desired number.

to dial the number shown.

To get to the last number redial while on a call:

Press

PAUSE

press

/REDIAL

PAUSE

/REDIAL

NOTES:

1. You cannot edit a directory entry while on a call. For more details about the directory, see page 26.

2. You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see page 31.

3. If you press REDIAL/ call, and you cannot erase the entry. For more details about the redial memory, see page 20.

4. Press and hold are on a call.

to show and dial the most recently dialed number. If you again within two seconds, the number is not dialed.

PAUSE while on a call, you can only view the most recent

OFF/CLEAR to exit redial, directory or caller ID history when you

/SELECT

Multiple handset use

Handset locator

The handset locator feature is useful if you misplace any handsets.

To start the paging tone:

Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds.

NOTE: If you press OFF/CLEAR or MUTE/DELETE on a handset, the ringer of the handset is silenced but the paging tone continues.

To stop the paging tone:

• Press PHONE/FLASH, SPEAKER, or any dial pad

key (0-9, *, or #) on the handset(s),

-OR-

• Press HANDSET LOCATOR on the telephone

base.

++QBHJOH++

NOTE: The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off, that handset is silent for all calls and paging (page 9).

Join a call in progress

You can conference with another system handset while on a call. If a handset is already on a call and you would like to join the call, press PHONE/

FLASH

or SPEAKER on another system handset.

Press OFF/

CLEAR or place the handset in the telephone base or charger to

exit the call. The call is terminated once all handsets hang up.

NOTE: You can only use two system handsets at the same time on an outside call.

Multiple handset use

Intercom

Use the intercom feature for conversation between handsets.

1. Press INT on your handset when not in use.

• If you have a two-handset system, your handset

screen shows CALLING OTHER HANDSET.

• If you have more than two handsets, your screen

shows INTERCOM TO: Use the dialing keys to select the other handset. Your handset screen shows CALLING HANDSET X.

• The other handset rings and its screen shows either

OTHER HANDSET IS CALLING or HANDSET X IS CALLING.

2. To answer the intercom call, press PHONE/

FLASH,

SPEAKER, INT, or any dialing keys (0-9, #, *) on the

other handset. Both handsets now show INTERCOM.

3. To end an intercom call, press INT, OFF/

CLEAR, or place the handset

back in the telephone base or charger. Both handsets now show INTERCOM END.

NOTES:

1. Before the intercom call is answered, you can cancel the intercom call by

pressing OFF/

2. If the other handset is not answered within 100 seconds or if it is in the directory or call log mode, or is on a call, or is out of range, your originating handset shows the message UNABLE TO CALL TRY AGAIN.

3. Pressing OFF/

4. You can use a maximum of four handsets at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call.

CLEAR or INT on your originating handset.

CLEAR or MUTE/DELETE temporarily silences the intercom ringer.

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Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, there is an alert tone.

• To answer the call, press PHONE/

FLASH. The intercom call ends

automatically.

• To end the intercom call without canceling the incoming call, press

OFF/

CLEAR.

Multiple handset use

Call transfer using intercom

Use the intercom feature to transfer an external call from one handset to another.

1. During a call, press INT.

• If you have a two-handset system, the outside call is

put on hold, your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING.

• If you have more than two handsets, your screen

shows TRANSFER TO: Use the dialing keys to select the other handset. The outside call is put on hold and your screen shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING.

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2. To answer the call on the other handset, press

JOUFSDPN

PHONE/FLASH, SPEAKER, INT, or any dialing keys (0-9, #, *). The outside call is still on hold and both handsets now show INTERCOM. You can now have a

private conversation between the system handsets.

NOTES:

1. To cancel the transfer and return to the external call before the intercom call is answered, press and hold your handset.

2. If the other handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or is out of range, your handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically returns to the external call.

OFF/CLEAR, or press PHONE/FLASH, or INT on

3. From this intercom call, you have the following options:

• You can let the other handset join you on the outside call in a threeway conversation. Press and hold

• You can transfer the call. Press OFF/

INT on your handset.

CLEAR, or place your handset

back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the

outside call.

• You can alternate between the outside call (OUTSIDE CALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your handset.

• The other person can end the intercom call by pressing OFF/ or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.

CLEAR,

Directory

About the directory

Shared directory

The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all.

NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.

Capacity

The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 29).

If there are already 50 entries, the screen shows LIST FULL. You cannot store a new number until you delete one.

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999.994.3556

Exiting the directory

Press exit the menu display. Press and hold

OFF/CLEAR to cancel an operation, back up to the previous menu, or

OFF/CLEAR to return to the idle

mode.

If you pause for too long while creating or reviewing an entry, the procedure times out and you have to begin again.

Directory

Create directory entries

To create a new directory entry

1. Press MENU/

menu.

2. Press TCID or DIRS to scroll to >DIRECTORY, then

press

MENU/SELECT.

3. Press TCID or DIRS to highlight >STORE.

SELECT in idle mode to enter the main

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4. Press

5. Enter the telephone number when prompted.

MENU/SELECT.

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• Use the dial pad to enter up to 30 digits.

– Press TCID or DIRS to move the cursor to the

left or right.

– Press

– Press and hold

MUTE/DELETE to erase digits.

MUTE/DELETE to erase all digits.

REDIAL/PAUSE to enter a three-

second dialing pause (a p appears).

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999.994.3556`

-OR-

• Copy a number from redial by pressing

REDIAL/ pressing REDIAL/

MENU/SELECT to copy the number.

6. Press

PAUSE then press TCID or DIRS, or

PAUSE repeatedly to locate the number to copy. Press

MENU/SELECT to save the number in the display.

The display shows ALREADY SAVED if the number is already in the directory. You cannot save the same number twice.

Directory

Create directory entries

7. Enter the name when prompted.

• Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below.

– Press TCID or DIRS to move the cursor to the

left or right.

– Press

– Press and hold

MUTE/DELETE to erase characters.

MUTE/DELETE to erase all characters.

– Press # to add a space.

NOTE: The first letter of every word is capitalized. The remaining letters in a word start as lower case letters shown in the chart below.

Dial Key

1 2

3 4 5

6 7 8

9 0

1234 5678 9 1#

ABC2 abc DEF3 de f

GH I 4 g h i

JKL5 j k l

MNO 6 mn o

PQRS 7pq r s TUV8 t uv

WX Y Z 9w x y z

*?! / ()@

space

Characters by number of key presses

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8. Press

MENU/SELECT to store your new directory entry.

The name and the telephone number appear. To change them later, see page 30.

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999.994.3556

Directory

Review directory

To review directory entries

1. Press DIRS when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries.

-OR-

You can also show the first entry in the directory by pressing

MENU/ >DIRECTORY, then press

SELECT when in idle mode, then press TCID or DIRS to scroll to

MENU/SELECT twice.

2. Press TCID or DIRS to browse through the directory. Entries appear alphabetically by the first letter in the name.

NOTE: If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number. You can also press telephone number in edit mode. Press information on editing a directory.

MENU/SELECT to view the number in its entirety. This action puts the

OFF/CLEAR to cancel. See page 30 for

Search directory

To search by name

1. Press DIRS in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries.

2. When a name entry appears, press the dial pad keys (2-9) to start a name search.

The directory shows the first name beginning with the first letter

associated with the dial pad key if there is an entry in the directory that begins with that letter.

3. To see other names that start with the letters on the same dial pad key, keep pressing the key. The names appear in alphabetical order.

For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:

If you press 5 (JKL) once, Jennifer displays. If you press 5 (JKL) twice, Jessie displays. If you press 5 (JKL) three times, Kevin displays. If you press 5 (JKL) four times, Linda displays. If you press 5 (JKL) five times, Jennifer displays again.

NOTES:

1. If there is no name matching the first letter of the key you press, the directory shows a name that matches the following letters of the key.

2. If you press a key (2-9) and no name starts with the letters on that key, the directory shows the entry that matches the next letter in the directory.

Directory

To dial, delete or edit entries

To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (page 29) to show an entry.

Display dial

To dial a displayed number from the directory, press PHONE/ SPEAKER.

To delete an entry

When a directory entry appears, press

MUTE/DELETE to delete the displayed

entry from the directory. Once deleted, you cannot retrieve an entry.

To edit an entry

When a directory entry appears:

FLASH or

1. Press

MENU/SELECT to modify the entry. You are

prompted to EDIT NUMBER.

• Press the dial pad keys to add digits.

• Press

• Press and hold

MUTE/DELETE to erase digits.

MUTE/DELETE to erase all digits.

• Press TCID or DIRS to move the cursor to the left

or right.

• Press and hold

REDIAL/PAUSE to add a three-second

pause, if desired.

• Copy a number from redial by pressing

REDIAL/

pressing REDIAL/ number to copy. Press

PAUSE, then press TCID or DIRS, or

PAUSE repeatedly to locate the

MENU/SELECT to copy the

number.

2. Press

MENU/SELECT. You are prompted to EDIT NAME.

• Press the dial pad keys to add characters (page 28).

• Press

• Press and hold

MUTE/DELETE to erase characters.

MUTE/DELETE to erase all digits.

• Press # to insert a space.

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• Press TCID or DIRS to move the cursor to the left or right.

3. Press

MENU/SELECT to confirm.

Caller ID

About caller ID

This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone company if:

• You have both caller ID and call waiting, but as separate services (you may need to combine these services).

• You have only caller ID service, or only call waiting service.

• You don't subscribe to caller ID or call waiting services.

DISJT!TNJUI

999.833.8813

21;12

NEW

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There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 23 digits, you must save the entry to the directory (page 35). For instructions on viewing the digits, see the first note on page 29.

NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID operation

Memory match

If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

NOTE: The number shown by your caller ID is in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name appears as it is delivered by the phone company. For example, if the phone company includes the area code and the directory number does not, the name appears as delivered by the phone company.

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999.833.8813

21;12

NEW

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Missed (new) calls indicator

When a handset is in idle mode and has calls that have not been reviewed, its screen shows XX MISSED CALLS.

All unreviewed entries are counted as missed calls. Each time you review a call log entry marked NEW, the number

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of missed calls decreases by one.

If you do not want to review the missed calls one by one,

6;48

9017

but you still want to keep them in the caller ID history, you can press and hold

OFF/CLEAR for four seconds when

the handset is idle. All the entries in the caller ID history

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999.994.3556

are considered old (reviewed), and the missed calls counter shows 0.

4;26

9017

Caller ID

Caller ID history

How the caller ID history (call log) works

The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.

Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.

XX MISSED CALL(S) appears if there are new call log entries (including missed and unreviewed calls). CALL LOG EMPTY appears if there are no records in the call log.

NOTES:

1. Only one handset can review the caller ID history at a time. If another handset

attempts to enter the directory or caller ID history, it shows NOT AVAILABLE AT THIS TIME.

2. Each entry may have up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. For call log entries with numbers between 16 and 23 digits, in order to view the entire number, you must save the entry to the Directory (page

35). For instructions on viewing the digits, see the first note on page 29. If the phone number has more than 24 digits, it is not saved or shown in the call log.

3. The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers.

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999.833.8813

21;12

NEW

:036

Caller’s name

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999.833.8813

21;12

Time of call

NEW

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Date of call

Caller’s number

Appears when the call is missed and unreviewed

Caller ID

Caller ID history

To review the caller ID history

1. When a handset is in idle mode, press TCID to review

the caller ID history in reverse chronological order starting with the most recent call.

-OR-

You can also review the caller ID history by pressing

MENU/SELECT, then press TCID or DIRS to scroll to

>CALL LOG, then press

2. Press TCID or DIRS to scroll through the list as shown

on the right.

MENU/SELECT twice to REVIEW.

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TCID

9017

6;48

3. Press OFF/

CLEAR to exit the caller ID history.

A double beep sounds when the list reaches the beginning or end of the call log.

Make a call log entry ready to dial

Although the call log entries received typically have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area

2.999.994.3556

code plus the seven digits. You can change the number of digits that you dial from and store in the call log.

While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the

2.999.994.3556

telephone number in the directory.

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999.994.3556

4;51

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911.333.4222

3;61

994.3556

2.994.3556

999.994.3556

994.3556

2.994.3556

999.994.3556

9017

Press #

Press

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is shown in the correct format for dialing, press PHONE/

FLASH or SPEAKER to call the number.

NOTE: If you do not need to dial the area code for local calls, make sure to program your home area code, see page 13 for details

Caller ID

Caller ID history

Dial a call log entry

1. When in the call log, press TCID or DIRS to browse.

2. Press PHONE/

Delete entries

• Press

MUTE/DELETE to delete the shown entry from the caller ID history.

• Follow the steps below to delete all caller ID entries.

1.Press MENU/

2.Use TCID or DIRS to scroll to >CALL LOG, then press

3.Use TCID or DIRS to scroll to >DEL ALL CALLS, then press

MENU/SELECT.

4.When the screen shows DELETE ALL CALLS? press clear the caller ID history of all entries, or press OFF/CLEAR to exit and leave all entries in the caller ID history intact.

Save a call log entry to the directory

1. When in the call log, press TCID or DIRS to browse.

2. Press

MENU/SELECT to select an entry. The screen displays EDIT NUMBER.

3. Use the dialing keys to edit the number.

• Press

MUTE/DELETE to backspace and erase a digit.

• Press and hold

• Press TCID to move the cursor to the left or DIRS to the right.

• Press and hold

• Copy a number from the redial list by pressing REDIAL/

TCID or DIRS, or by pressing REDIAL/ Press

MENU/SELECT to copy the number.

4. Press

MENU/SELECT to move to the name. The screen displays EDIT NAME.

• Use the dial pad keys to add characters (page 28).

• Press

MUTE/DELETE to erase characters.

• Press and hold

• Press TCID or DIRS to move the cursor to the left and right.

• Press # to insert a space.

5. Press

MENU/SELECT when done and the handset shows SAVED.

• If the entry is already saved in the directory, the handset shows

ALREADY SAVED. If there is no caller ID information, the handset shows UNABLE TO SAVE

FLASH or SPEAKER to dial the entry.

SELECT in idle mode to enter the main menu.

MENU/SELECT.

MENU/SELECT to

MUTE/DELETE to erase the entire entry.

REDIAL/PAUSE to insert a dialing pause (p appears).

PAUSE and then

PAUSE to select a number.

MUTE/DELETE to erase all characters.

NOTES:

1. You may need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that may be needed for long distance calls (see page 34).

2. If neither the name nor number is provided, UNABLE TO SAVE appears.

Caller ID

Reasons for missing caller ID information

There are also occasions when other information or no information shows for various reasons:

On-screen

message

QSJWBUF! OVNCFS

QSJWBUF! OBNF

QSJWBUF! DBMMFS

VOLOPXO! OVNCFS

VOLOPXO! OBNF

VOLOPXO! DBMMFS

Reason

The caller prefers not to show the phone number.

The caller prefers not to show the name.

The caller prefers not to show the phone number and the name.

Your local telephone company cannot determine the caller's number.

Your local telephone company cannot determine the caller's name.

Your local telephone company cannot determine the caller's name and telephone number. Calls from other countries may also generate this message.

Answering system

About the answering system

Answering system and voicemail

Your telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail service (fees may apply). Your telephone’s answering system and voicemail indication are independent features. Each alerts you to new messages differently. For more information on the voicemail indicators, see page 12. To listen to your voicemail, you typically follow the instructions provided by your voicemail service provider. To listen to messages recorded on your digital answering system, press

PLAY/

If you subscribe to caller ID/call waiting service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after

four rings.

STOP button on the telephone base.

NOTE: Some voicemail providers may program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the approximate recording time is 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

When there are new messages (including memos) on the answering system, the number of messages stored flashes in the message counter.

If the number of message and F are flashing alternatively in the message counter, the memory is full. You must delete some messages before recording new ones.

Turn the answering system on or off at the telephone base

Press ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces “Calls will be answered.” If the answering system is turned off, it announces “Calls will not be answered.”

Answering system

About the answering system

New message indication

The message window on the telephone base flashes and shows on the handset when there are new answering system messages.

If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages.

NOTE: If the answering system has less than five minutes of recording time left, the remaining time is announced.

IBOETFU!2

21;32

22024

Call screening at the telephone base

If the answering system is on and the telephone base volume is not off (set to 1 or higher), you hear the announcement and the incoming message when a call comes in. If you want the telephone base to be silent while recording messages, make sure the telephone base volume is set to 0.

Call intercept

While screening a call, you can stop recording and speak to the caller by pressing PHONE/

FLASH or SPEAKER on the handset.

Base ringer

Press VOLUMEST on the telephone base to adjust the ringer volume when the telephone is not in use.

A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off.” when you set the volume to 0.

Temporarily turning off the message alert tone

Pressing any telephone base key (except HANDSET LOCATOR) temporarily silences the message alert tone.

If you press XDELETE when in idle mode, there is a voice prompt to direct you to press XDELETE again to delete all old messages, and the message alert tone is temporarily silenced.

The message alert tone is re-activated with the next incoming message.

Voice prompts

The system provides voice prompts to guide you through remote access and recording outgoing announcements.

Answering system

Message playback

If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first).

When playback begins, the total number of messages is announced. Before each message, you hear the day and time it was received. After the last message, you hear “End of messages.” If the system has less than five minutes of recording time left, you hear the remaining time.

To listen to messages at the telephone base:

Press PLAY/

STOP on the telephone base to listen to the messages. The

system announces the number of messages, then begins playback. Press

PLAY/STOP again to end the message playback.

To listen to messages at the handset:

1. When the handset is in idle mode, press MENU/

SELECT

to enter the main menu.

2. Press

3. Press

MENU/SELECT again to select >ANS. SYSTEM.

MENU/SELECT to select >PLAY MSGS.

The system announces the number of messages, then begins playback. The message sequence is shown on the

?BOT/!TZTUFN

EJSFDUPSZ

?QMBZ!NTHT

EFM!BMM!PME

handset's screen. If there is no message in the answering system, the screen shows NO MESSAGES.

6.TUPQ!4.EFMFUF

5.SFQFBU!7.TLJQ

!203

MSG#

Answering system

Message playback

Options during playback

When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message.

When messages are playing on the telephone base:

• Press VOLUMEST button to adjust the message playback volume.

• Press SKIP to skip to the next message.

• Press REPEAT to repeat the message. Press twice to hear the previous

message.

• Press XDELETE to delete the message.

• Press PLAY/STOP to stop the playback.

When messages are playing on the handset:

• Press TCID or DIRS to adjust the message playback volume.

• Press 6 to skip to the next message.

• Press 4 to repeat the message. Press twice to hear the previous message.

• Press 3 to delete the message.

• Press 5 to stop the playback.

• Press SPEAKER to switch between speakerphone mode and handset

mode.

To delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all old messages at the telephone base:

1. Press XDELETE on the telephone base. The system

announces, "To delete all old messages, press DELETE

again."

2. Press XDELETE again. The system announces, "All old

messages deleted."

To delete all old messages at the handset:

1. Press MENU/

SELECT when in idle mode to enter the

main menu.

2. Press

MENU/SELECT again.

3. Press TCID or DIRS to select >DEL ALL OLD, then

press

MENU/SELECT, the screen displays DELETE ALL

OLD MSGS?

4. Press

MENU/SELECT again to confirm. The screen

displays ALL OLD MSGS DELETED! and you hear a confirmation tone.

?BOT/!TZTUFN

EJSFDUPSZ

?EFM!BMM!PME

SFDPSE!NFNP

EFMFUF!BMM

PME!NTHT@

BMM!PME!NTHT

EFMFUFE"

Answering system

Recording & playing memos

Memos are messages you record at a handset. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Memos are played the same way as messages. See Message

playback on pages 39-40.

To record a memo:

1. When the handset is in idle mode, press MENU/

SELECT to enter the main

menu.

2. Press

MENU/SELECT again.

3. Press TCID or DIRS to select >RECORD MEMO, then press

MENU/SELECT. The system announces, “Record after the tone. Press 5

when you are done.” You can record a memo for up to four minutes. The

answering system does not save memos shorter than one second.

4. Speak facing the handset to record the memo.

5. Press 5 to stop recording. The system announces, "Recorded."

NOTES:

1. “Memory is full,” is announced if you record a memo when the memory is full.

2. Each memo can be up to four minutes in length.

3. Memos shorter than one second are not recorded.

Answering system

Base message counter displays

The base message counter displays the total number of answering system messages. See the table below for other message counter displays.

Message counter displays

1 No messages.

1.7 Telephone base ringer level while adjusting.

2.:: Total number of old messages and memos.

Current message number during old message playback.

(flashing) Total number of messages and memos. The number flashes when there

1.::

are new (unreviewed) messages. After a power failure, the number in the message counter flashes to indicate the clock needs to be set.

2.::!&!G

(alternating)

2.:: (flashing) Current message number during new message playback.

2.9

.. The system is answering a call or recording a memo or announcement,

Memory is full. Messages must be deleted before new messages can be recorded.

Speaker volume level of the telephone base while adjusting.

or a system handset is on a call, or the system is being accessed remotely, or the system is being programmed.

Answering system

Remote access

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.

To remotely access the answering system:

1. Dial your telephone number from any touch-tone telephone.

2. When the system answers, enter the two digit remote access code (19 is

the default code, see page 17 to change it).

• The system automatically announces the number of messages (new and/or old) if there are any, and then begin to play them.

3. You can also enter the following remote commands.

Remote commands

Press to listen to all messages.

Press to listen to new messages only.

Press to delete the current message (during playback).

Press twice to delete all old messages.

Press to repeat the current message (during playback).

Press twice to listen to the previous message.

Press to stop any operation (including recording).

Press to listen to a list of remote commands.

Press to skip to the next message (during playback).

Press to record a new announcement.

Press to turn the answering system on or off.

Press to end remote access (the call is terminated).

4. Hang up to end the call and save all undeleted messages.

Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference.

Answering system

NOTES:

1. If you do not enter a valid remote access code, the system answers the call automatically.

2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.

3. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements.

4. When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”

Appendix A

Alert tones and lights

Handset screen icons

Battery status - battery is charging (animated display).

Battery status - low battery (flashing); place handset in

telephone base or charger to recharge.

SPEAKERPHONE - the speakerphone is in use.

Ringer off - the handset ringer is turned off.

NEW VOICEMAIL - new voicemail received from the local

21;32

telephone company.

ANS ON Answering system is turned on.

Message - new message in the answering system.

NEW Missed and unreviewed calls.

MUTE Microphone is muted.

MSG#

!203

Message counter - number of messages playing.

Handset alert tones

Two short beeps You are pressing the TCID or DIRS keys when the volume is already

at its highest or lowest setting.

Four short beeps Low battery warning.

Three beeps Out of range while the handset is on a call.

Three rising tones The telephone has completed the command successfully.

ANS ON

MUTE

!203

MSG#

NEW

Telephone base tone

Beeps every 10 seconds Message alert.

Lights

ANSWER ON

On when the answering system is on and ready to receive calls.

IN USE

On when the handset is in use, when the answering system is answering an incoming call.

Flashes when another telephone is in use on the same line.

Flashes quickly when there is an incoming call.

VOICEMAIL

Flashes when you have new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages.

CHARGE

On when the handset is charging in the telephone base or charger.

Lighted display

Lighted dial pad

SPEAKER

On when the speakerphone is on.

Appendix B

Handset display screen messages

Screen display messages

BMSFBEZ!TBWFE The telephone number you have entered is already stored in the

directory.

DBMM!MPH!FNQUZ You are accessing an empty caller ID history.

DBMM!USBOTGFSFE An outside call from one handset is transferred to another

handset.

DBMMJOH! IBOETFU!Y

(For systems with three or more handsets)

DBMMJOH! PUIFS!IBOETFU

(For system with two handsets)

DIBSHJOH A handset with a low battery has been placed in the telephone

DPOOFDUJOH/// The handset has lost communication with the telephone base.

EJSFDUPSZ!FNQUZ There are no directory entries.

FOEFE You have just ended a call.

IBOETFU!Y! JT!DBMMJOH!

(For systems with three or more handsets)

JODPNJOH!DBMM There is a call coming in.

JOUFSDPN The handset is on an intercom call.

JOUFSDPN!FOEFE The intercom call has just ended.

JOUFSDPN!UP;

(For systems with three or more handsets)

The handset is calling the other handset (for intercom calls).

The handset is calling the other handset (for intercom calls). The handset is going to transfer an outside call to another handset.

base or charger.

Another system handset is calling.

You have started the intercom process, and need to enter the number of the handset you wish to call.

MJOF!JO!VTF An extension phone or one of the handsets is in use.

MJTU!GVMM The directory is full. You cannot save any new entries unless you

delete some current entries.

MPX!CBUUFSZ The battery needs to be charged.

NJDSPQIPOF!PO Mute is off so the other party can hear your voice.

NVUFE The microphone is off.

OFX!WPJDFNBJM! There are new voicemail messages.

Appendix B

OP!MJOF There is no telephone line connected.

OP!TJHOBM-!DBMM! FOEFE

OPU!BWBJMBCMF BU!UIJT!UJNF

PUIFS!IBOETFU! JT!DBMMJOH!

(For system with two handsets)

PVUTJEF!DBMM You are connected to the external call during call transfer.

++!QBHJOH!++ The telephone base is paging all handsets.

QIPOF The handset is in use.

QMBDF!JO! DIBSHFS

SJOHFS!NVUF The ringer is muted temporarily during an incoming call.

TBWFE The entry in caller ID history is now in the directory.

TQFBLFS The handset speakerphone is in use.

USBOTGFS!UP;

(For systems with three or more handsets)

VOBCMF!UP!DBMM! USZ!BHBJO

The handset is out of range while on a call.

Someone else is already using the directory or caller ID history.

The other handset is calling.

The battery is very low. The handset should be placed in the telephone base or charger.

You have started transferring a call, and need to enter the desired handset number.

Failed intercom or conference call (there are already two handsets being used).

VOBCMF!UP!TBWF You are trying to save an entry with no name and number from

the caller ID history.

YY!NJTTFE!DBMMT There are new calls in the caller ID history.

Appendix C

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

www.telephones.att.com or call

My phone doesn’t work at all.

• Make sure the power cord is securely plugged in.

• Make sure that the battery connector is securely plugged into the cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows LOW BATTERY, refer to page 5 for details.

• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• You may need to purchase a new battery. Please refer to Battery installation & charging (pages 5-6) in this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

• Your line cord might be malfunctioning. Try installing a new line cord.

Appendix C

Troubleshooting

I cannot dial out.

My cordless handset isn’t performing normally.

• First try all the suggestions in I cannot get a dial tone, on the previous page.

• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

CONNECTING...

appears on my cordless handset.

• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.

• Ensure that the telephone base is powered up.

• Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

Appendix C

Troubleshooting

• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.

The batteries do not hold a charge.

I get noise, static, or weak signals even when I’m near the telephone base.

• If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off (page 53) in this Trouble- shooting guide.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows LOW BATTERY, refer to page 5 for details.

• You may need to purchase a new battery. Please refer to Battery installation & charging (pages 5-6) in this user’s manual.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

• You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.

Appendix C

Troubleshooting

• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

I experience poor sound quality when using the speakerphone.

I hear other calls while using my phone.

• For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

• When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.

• Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

Appendix C

Troubleshooting

My cordless handset does not ring when I receive a call.

• Make sure that the ringer is not turned off. Refer to

Ringer volume on page 9 in this user’s manual.

• Make sure the telephone line cord is plugged securely

into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

• The cordless handset may be too far from the

telephone base.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

• You may have too many extension phones on your

telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

• The layout of your home or office might be limiting

the operating range. Try moving the telephone base to another location, preferably on an upper floor.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another

phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.

• Re-install the battery, and place the cordless handset

in the telephone base. Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place.

• Your line cord might be malfunctioning. Try installing

a new line cord.

Appendix C

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.

• Move the handset closer to the base. The operating

range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone.

• Do not install this phone near a microwave oven or

on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

• If your phone is plugged in with a modem or surge

protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your telephone base to a higher location.

The phone will have better reception when installed in a high area.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

The charge light is off.

• Make sure the power and line cords are plugged in correctly and securely.

• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

Appendix C

Troubleshooting

My caller ID isn’t working.

System does not receive caller ID when on a call.

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

• Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Incomplete messages.

Difficulty hearing messages.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

• If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.

• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

• If the caller's voice is very soft, the system may stop recording and disconnects the call.

•Press VOLUMES to increase speaker volume on the telephone base.

•Press VOLUMES to increase the listening volume on a handset.

Appendix C

Troubleshooting

System does not answer after correct number of rings.

System announces “Time

and day not set.”

System does not respond to remote commands.

• Make sure that the answering system is on (page 14 or 37).

• If toll saver is activated, the number of rings changes to two when you have new messages stored (page 16).

• If the memory is full or the system is off, the system answers after 10 rings.

• You need to reset the answering system clock (see page 11).

• Make sure to enter your remote access code correctly (page 17).

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be interference on the phone line you are using. Press dial pad keys firmly.

System does not record messages.

Outgoing announcement is not clear.

• Make sure the answering system is on (page 14 or

37).

• Make sure the memory of the answering system is not full.

• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base.

• Make sure there is no background noise (TV, music, etc.) while recording.

Appendix C

Troubleshooting

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not seem to respond, do the following (in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the cordless handset battery, and spare battery, if applicable.

• Wait a few minutes.

• Connect power to the telephone base.

• Re-install the battery, and place the cordless handset into the telephone base.

• Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place.

Appendix D

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

• Avoid rough treatment.

• Place the handset down gently.

• Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

• Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

• Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.

• Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.

Appendix E

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the

risk of injury, fire, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.

• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where the gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area.

• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, see the Troubleshooting section on pages 48-55 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 62-63. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

• Replace batteries only as described in your user’s manual (pages 5-6). Do not burn or puncture batteries — they contain caustic chemicals.

• This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-thetable/cabinet outlet.

Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our

website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268.

Especially about cordless telephones

• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think

of cordless telephone conversations as being as private as those on corded telephones.

• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset

if the telephone base is unplugged, switched off or if the electrical power is interrupted.

• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Appendix E

Important safety information

• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.

Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

Appendix F

FCC part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Appendix G

FCC part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

Appendix H

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit

www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for

products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in

working condition. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever

is longer.

4. What is not covered by this limited warranty?

This limited warranty does not cover:

• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or

• PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

Appendix H

Limited warranty

• PRODUCT returned without valid proof of purchase (see item 6 below); or

• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, visit

www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a

check of the PRODUCT controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service? You must:

• Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and

• Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and

• Provide your name, complete and correct mailing address, and telephone number.

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of

this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix I

Technical specifications

RF frequency band 1921.536 MHz — 1928.448 MHz

Channels 5

Operating temperature

Telephone base voltage (AC voltage, 60Hz)

Telephone base voltage (AC adapter output)

Handset voltage 2.4 — 3.2 VDC

Charger voltage (AC adapter output)

Operation Operating time*

Talk time (handset) Up to eight hours

Talk time (speakerphone) Up to five hours

Standby Up to six days

* Operating times varies depending on your actual use and the age of the battery.

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls can be taken in the basement, backyard and garage with exceptional sound quality.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.

Extended range and clarity

This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.

32°F — 122°F 0°C — 50°C

96 — 130 Vrms

6VDC @400mA

6VAC @300mA

Index

AC adapter, 4 Alert tone, 18 Answering calls, 19 Answering system,

Answer on/off - base, 37 Answer on/off - handset, 14 Operation, 37-44 Settings, 14-18

Auto off, 19

Battery charging, 6 Battery installation, 5

Call intercept, 38 Call screening, 38 Call transfer, 25 Call waiting, 21 Caller ID (CID), 31

add entries to phone directory, 35 delete entries, 35 dial entries, 35

review entries, 34 Chain dialing, 22 Character chart, 28 Charger installation, 4 Clear voicemail indication, 12 Clock, 11

Day and time, 11 Delete entries in the caller ID history, 35 Delete redial entries, 20 Dialing,

directory dialing, 30

from a record in the caller ID

history, 35 Directory, 26

dial number, 30

edit entries, 30

name search, 29

new entries, 27-28 Display dial, 30 DSL, 4

Elapsed time, 19 Ending calls, 19

Flash (switch hook flash), 21

Handset locator, 23 Handset ringer tone, 10 Handset settings, 9-18 Handset voicemail indicator, 12 Handset,

Key tone, 10 Quick reference guide, 1 Status icon, 45 Voicemail indicator, 12

Hands-free speakerphone, 20

Incoming caller ID history, 34 Incoming calls, answering, 19 Installation,

Battery, 5 Telephone base, 4

Intercom, 24

Key tone, 10

Language, 10 Last number redial, 20 Lights, 45 Limited warranty, 62-63

Maintenance, 57 Making calls, 19 Memory match, 32 Memos, 41 Message,

Alert tone, 18 Counter display, 42

Playback, 39 Missed calls indicator, 32 Mute, 21

Names,

enter into directory, 28 search for, 29

Number of rings, 16

On-hook dialing, 19 Outgoing announcement, 16

Paging tone, 23 Phonebook, see Directory, 26 Power adapter, 4 Pre-dialing, 19

Quick reference guide, 1-2

Receiving calls, 19 Recharging, 6 Redial, 20 Remote access, 43 Ringer silencing, 19 Ringer tone options, 10 Ringer volume,

base, 38 handset, 9

Safety information, 58 Search by names, 29 Speakerphone, 20

Technical specifications, 64 Telephone base installation, 4 Telephone operating range, 64 Temporary ringer silencing, 19 Time setting, 11 Toll saver, 16 Troubleshooting, 48-56

Visual message waiting indicator, 12 Voicemail waiting indicator, 12 Voicemail, 2, 12, 45 Volume controls, 9, 21, 38

base ringer, 38

handset ringer, 9

listening ringer, 21

Wall-mount installation, 7 Warranty, 62-63

Remote access wallet card

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.

Cut along dotted line.

Call your phone number, then enter your two-digit access code (preset to 19).

Action Remote command

Play all messages..................... 1

Play new messages.................. 2

Delete the message ................. 3

Delete all old messages .......... 33

Repeat or go back.................... 4

Stop ........................................... 5

Help menu................................. *5

Skip the message ..................... 6

Record announcement ............ *7

Turn system off or on .............. 0

End remote access call ........... 8 (or hang up)

Model name: EL52209/EL52259/EL52309/EL52409 Type: DECT 6.0 cordless telephone/

answering system with caller ID/call waiting

AT&T EL52209 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Congratulations

Parts checklist

User’s manual

Telephone base

Quick start guide

Wall mount bracket

Telephone line cord

AC power adapter for telephone base

User’s manual

Quick reference guide - handset

Quick reference guide - telephone base

Installation

Telephone base & charger installation

Battery installation & charging

Battery installation & charging

Wall installation

Tabletop to wall installation

Wall installation

Wall to tabletop installation

Telephone settings

Menu settings

Ringer volume

Telephone settings

Ringer tone

Key tone

LCD language

Telephone settings

Set date/time

Telephone settings

Voicemail (visual message waiting) indicator

Clear voicemail indication

Telephone settings

Home area code

Answering system settings

Answer on/off

Answering system settings

Announcement

Answering system settings

Number of rings

Answering system settings

Remote access code

Answering system settings

Message alert tone

Making, answering, and ending calls

Making a call

On-hook dialing (predialing)

Answering a call

Temporary ringer silencing

Ending a call

Auto off

Handset operation

Speakerphone information

1. If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the SPEAKER button.

3. After installing the battery into the handset, the screen may show LOW BATTERY. If you use speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation & charging section on pages 5-6.

Last number redial

Options while on calls

Volume control

Call waiting

Mute

Options while on calls

Chain dialing

Multiple handset use

Handset locator

Join a call in progress

Multiple handset use

Intercom

2. If the other handset is not answered within 100 seconds or if it is in the directory or call log mode, or is on a call, or is out of range, your originating handset shows the message UNABLE TO CALL TRY AGAIN.

4. You can use a maximum of four handsets at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call.

Answer an incoming call during an intercom call

Call transfer using intercom

About the directory

Shared directory

Capacity

Exiting the directory

Create directory entries

To create a new directory entry