AT&T 2462 User Manual

AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page ii

2.4 GHz 2-Line Corded/Cordless Answering System 2462

with Caller ID/Call Waiting

USER’S MANUAL

Part 2

Please also read

Part 1 — Important

Product Information

Printed in China. Issue 1AT&T 02/02

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page iii

BEFORE YOU BEGIN . . . . . . . . . .1

About the Base and the Charger . . . . . .1

Using More Than One Handset. . . . . . .1

Choosing the Best Location . . . . . . . . . .1

About Mailboxes . . . . . . . . . . . . . . . . .1

About Caller ID with Call Waiting . . . . .1

About Call History . . . . . . . . . . . . . . . .2

Using an Optional Spare Battery . . . . . .2

INSTALLATION . . . . . . . . . . . . .3

Base Installation . . . . . . . . . . . . . . . . .3

Handset Charger Installation . . . . . . . . .5

Belt Clip . . . . . . . . . . . . . . . . . . . . . . .6

Headset . . . . . . . . . . . . . . . . . . . . . . .6

FEATURE SETTINGS . . . . . . . . . .7

About Softkeys . . . . . . . . . . . . . . . . . .7

Telephone Feature Setup . . . . . . . . . . .7

Telephone Features . . . . . . . . . . . . . . .8

Answering System (ITAD) Setup . . . . .10

TELEPHONE OPERATION

AT THE BASE . . . . . . . . . . . . . . .13

Answer a Call . . . . . . . . . . . . . . . . . .13

Make a Call . . . . . . . . . . . . . . . . . . . .13

End a Call . . . . . . . . . . . . . . . . . . . . .13

Flash . . . . . . . . . . . . . . . . . . . . . . . . .13

Volume . . . . . . . . . . . . . . . . . . . . . . .13

Mute . . . . . . . . . . . . . . . . . . . . . . . . .13

Redial . . . . . . . . . . . . . . . . . . . . . . . .14

Volume . . . . . . . . . . . . . . . . . . . . . . .15

Mute . . . . . . . . . . . . . . . . . . . . . . . . .15

Hold . . . . . . . . . . . . . . . . . . . . . . . . .15

Line in Use . . . . . . . . . . . . . . . . . . . .15

Switch Between Lines . . . . . . . . . . . . .16

Conference Calls. . . . . . . . . . . . . . . . .16

Base Icons . . . . . . . . . . . . . . . . . . . . .17

TELEPHONE OPERATION

AT THE HANDSET . . . . . . . . . . . . .18

Answer a Call. . . . . . . . . . . . . . . . . . .18

Make a Call . . . . . . . . . . . . . . . . . . . .18

End a Call . . . . . . . . . . . . . . . . . . . . .18

Redial . . . . . . . . . . . . . . . . . . . . . . . .18

Flash . . . . . . . . . . . . . . . . . . . . . . . . .18

Handsfree Operation. . . . . . . . . . . . . .18

Volume . . . . . . . . . . . . . . . . . . . . . . .19

Mute . . . . . . . . . . . . . . . . . . . . . . . . .19

Hold . . . . . . . . . . . . . . . . . . . . . . . . .19

Line In Use . . . . . . . . . . . . . . . . . . . .19

Switch Between Lines . . . . . . . . . . . . .20

Conference Calls . . . . . . . . . . . . . . . .20

Handset Icons . . . . . . . . . . . . . . . . . .21

TELEPHONE MEMORY

AT THE BASE OR HANDSET

. . . . . . . .22

Store a Number and Name

in Memory. . . . . . . . . . . . . . . . . . .22

View a Memory Number . . . . . . . . . . .23

Dial a Memory Number . . . . . . . . . . .23

Edit a Memory Number . . . . . . . . . . . .24

Delete a Memory Number. . . . . . . . . .25

INTERCOM OPERATION . . . . . . .26

Intercom. . . . . . . . . . . . . . . . . . . . . . .26

Global Page . . . . . . . . . . . . . . . . . . . .26

Transfer a Call. . . . . . . . . . . . . . . . . . .27

Blind Transfer Call . . . . . . . . . . . . . . .27

Announced Transfer Call . . . . . . . . . . .27

Conference Calls . . . . . . . . . . . . . . . .27

CALLER ID OPERATION . . . . . . .28

View Call History . . . . . . . . . . . . . . . .28

Dial Displayed Call Record . . . . . . . . .28

Delete Call Records . . . . . . . . . . . . . .29

Store Call Record in

Telephone Memory . . . . . . . . . . . . .29

Play a Message Associated

with a Call Record. . . . . . . . . . . . . .30

ANSWERING SYSTEM

OPERATION . . . . . . . . . . . . . .31

Turn Answering System On/Off . . . . . .31

About Announcements. . . . . . . . . . . . .31

Record Your Announcement . . . . . . . .32

Incoming Messages . . . . . . . . . . . . . .32

Play Messages . . . . . . . . . . . . . . . . . .33

Delete a Message . . . . . . . . . . . . . . . .33

Adjust Playback Volume . . . . . . . . . . .33

ANSWERING SYSTEM OPERATION

USING BASE BUTTONS . . . . . . . . . . .34

Delete a Message . . . . . . . . . . . . . . . .34

Delete All Messages in a Mailbox. . . . .34

Record a Memo. . . . . . . . . . . . . . . . . .35

Record a Phone Conversation . . . . . . .35

ANSWERING SYSTEM OPERATION

AT TOUCH TONE PHONE . . . . . . . . . .36

Connect with the Answering System . . .36

Voice Menu. . . . . . . . . . . . . . . . . . . .36

Remote Access Commands. . . . . . . . . .36

BATTERIES . . . . . . . . . . . . . . .38

Battery Life . . . . . . . . . . . . . . . . . . . .38

Charge the Handset Battery Pack . . . . .38

Spare Battery. . . . . . . . . . . . . . . . . . .39

Replace the Handset Battery Pack . . . .40

Power Fail Operation . . . . . . . . . . . . .40

OPERATING RANGE . . . . . . . . .41

IN CASE OF DIFFICULTY . . . . . .42

CONTENTS

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page v

About the Base and the Charger

This product provides you with a base station with corded handset, a cordless handset, and a handset charger. You’ll need to connect the base to both AC power and a modular telephone jack. You’ll connect the handset charger to AC power only. For more information, please see INSTALLATION in this User’s Manual.

Using More Than One Handset

This system can support up to eight handsets. You must “register” additional handsets (purchased separately) with the base. The handset that came with the system (Handset 1) will automatically be registered with the base. Follow the directions that come with an additional handset to register it with the base.

Choosing the Best Location

Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. For optimum performance, install the base on the highest floor of your home.

About Mailboxes

This answering system has two voice mailboxes. Mailbox 1 is used for Line 1 and Mailbox 2 is used for Line 2. Some answering system features are set independently for Mailbox 1 (Line 1) and Mailbox 2 (line 2).

About Caller ID with Call Waiting

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

You can also use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

BEFORE YOU BEGIN

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 1

There are fees for Caller ID services, and they may not be available in all areas.

This phone can provide information only if both you and the caller are in areas offering Caller ID service and if both telephone companies use compatible equipment.

About Call History

This phone assigns each incoming call a number from 1 to 50. The most recent call will have the lowest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.

If you answer a call before information appears on the screen, it may not be in the call history.

Call history information is stored independently at the base and at each handset. If you make changes to call records in one location, other history lists are not affected.

Using an Optional Spare Battery

(Purchased separately)

This phone is equipped with a built-in spare battery charger in the base unit. The spare battery charger allows you to always have a charged battery available should the cordless handset battery charge become low.

A fully charged spare battery installed in the base unit provides enough power for you to make and receive calls for up to one hour in the event of a power failure.

Use of a spare battery is optional. Use only the battery supplied with this phone or AT&T Accessory Battery Model 2401, SKU#91077, purchased separately. See “Spare Battery” in the BATTERIES section of this manual for directions to install a spare battery.

BEFORE YOU BEGIN

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 2

Base Installation

1 Connect the power cord to the base and an electrical

outlet not controlled by a wall switch.

Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111.

2 Connect the corded handset to the base. Plug one end of the

coiled handset cord into the jack labeled on the underside of the base (as shown below). Plug the other end into the handset.

3 Connect the telephone line cord(s).

• If you have a two-line jack,use only the black line cord.

Insert one end into the jack labeled LINE 1/L1 + L2 on the underside of the base. Insert the free end into the two-line modular jack. Make sure the cord snaps firmly into place.

INSTALLATION

Standard

electrical

outlet

Two-Line modular jack

Black line cord

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 3

4 Confirm Lines 1 and 2.

To determine which line is which, press L and call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called.

5 Install spare battery (optional).

If you wish to install a spare battery (purchased separately) in the built-in spare battery charger on the left side of this phone, please refer to “Spare Battery” in the BATTERIES section of this manual for detailed instructions.

INSTALLATION

Standard electrical outlet

Modular jack for Line 2

Modular

jack for

Line 1

Clear line cord

Black line cord

• If you have two separate one-line jacks,use both line cords. Insert one end of the clear cord into the jack labeled LINE1/L1 + L2 on the underside of the base. Insert the other end of this cord into the modular jack for Line 1. Insert one end of the black cord into the jack labeled LINE 2 under the base, then insert the other end into the modular jack for Line 2. Make sure the cords snap firmly into place.

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 4

2 Install the handset battery.

Use only the battery supplied with this handset or AT&T Accessory Battery Model 2401, SKU# 91077.

Handset Charger Installation

1 Connect the power cord. Feed the

power cord through the strain-relief channel on the bottom of the handset charger. Then plug the cord into an electrical outlet not controlled by a wall switch.

INSTALLATION

b) Place the battery pack in

the handset. Match the metal contacts on the battery with the contacts in the battery compartment.

c) Replace cover

by sliding it on its track up over battery case until it snaps firmly into place.

a) Remove

battery compartment cover by pressing on indentation and sliding downward.

CHARGING Light: on when

handset is in charging stand

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 5

3 Charge the handset battery.

• Place the handset in the remote charging stand. The CHARGING light goes on.

• Charge the battery for at least 12 hours. After the first charge, the battery typically charges in only eight hours.

4 Check for dial tone.

• After the batteries are charged, lift the handset and press L; you should hear a dial tone.

Belt Clip

Attach belt clip to the cordless handset (optional).

INSTALLATION

a) Slide down into

grooves to attach.

b) To remove, lift one side

with your thumbnail and push back.

Headset

You can use this telephone with any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset.

Plug the headset into the jack located on the left side of the handset (under the small rubber flap) or into the jack on the right side of the base Do not force the connection, but make sure the plug fits securely.

Headset jack

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 6

Telephone Feature Setup

1 Make sure the phone is off. 2 Press . 3 Press to highlight SETUP BASE or HANDSET SETTINGS. 4 Press . 5 Press until the feature you want to set is highlighted. 6 Press .

SET

About Softkeys

• Both the base and handset have softkeys below the screen display.

• Press the softkey below the operation displayed on the screen to select that operation. (For example, to enter the menu, press the center softkey).

• Press O (CLEAR) on the handset or on the base at any time to return to the previous screen.

• Press and hold O (CLEAR) on the handset or on the base to return to the idle screen.

FEATURE SETTINGS

Softkeys

Screen display of operations to be selected with softkeys.

Handset

Base

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 7

7 Follow the directions for each feature as described in

“Telephone Features”.

8 Press O(CLEAR) on the handset or on the base to return

to the Setup menu

— OR —

Press and hold O(CLEAR) on the handset or on the base to return to the idle screen.

Telephone Features

You can set each feature independently at the base or handset. Some features apply to only one location,as noted.

Feature Directions

RINGERS Volume You can adjust the ringer volume for Line 1 and the

Intercom or Line 2 to four settings or off. Use the softkeys to adjust the volume down or up,

or to turn the ringer off. You will hear a volume sample each time you change the setting, and the screen displays the volume level. Press to save.

Melody You can choose from six different ringer tones for

Line 1 and Line 2. Use the softkeys to hear the different ringers. Press

to save the last ringer tone heard.

Call Screening Turn this feature on to hear messages as they are left

(Base only) in either answering system mailbox.

Use the softkeys to select ON or OFF, then press

Low Batt Tone If you turn this feature on, the handset sounds a tone

(Handset only) to indicate the battery power is low.

Use the softkeys to select OFF or ON, then press

NOTE: Press O(CLEAR) on the handset or on the base at any time during feature setup to return to the previous screen.

SAVE

FEATURE SETTINGS

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 8

Telephone Features Continued

Feature Directions

Range Tone

When you turn this feature on, the handset sounds a

(Handset only) warning tone when it is out of range of the base.

Use the softkeys to select OFF or ON, then press

Set Pulse/Tone Set the base to match the kind of dialing service you

(Base only) have—touch tone or dial pulse (rotary). You can set

Pulse/Tone separately for each line. Use softkeys to select Line 1 or Line 2, then choose PULSE (dial pulse) or DTMF (touch tone). Press to save.

Keypad Tone If you turn this feature on, the handset or base

sounds a tone every time you press a button. Use the softkeys to select OFF or ON, then press

Contrast You can adjust the display screen contrast level.

There are 15 contrast levels. Use the softkeys to adjust the contrast, then press

Rename You can assign a name to the base or any registered

handset (instead of BASE or HANDSET 1, etc.) Use the dial pad and the chart on page 22 to enter

the new location name, then press to confirm the new name.

Range Extender Set this feature to ON or AUTO to moderately increase

the operating range or sound quality of your registered handset(s). Set this feature to OFF to conserve battery power. You can program this feature at each handset individually or set all handsets to the same option from the base.

Use + or - to scroll to the desired setting, then press .

NOTE: Only one handset can be actively in Range Extender mode at any time.

NOTE: Press O(CLEAR) on the handset or on the base at any time during feature setup to return to the previous screen.

SAVE

FEATURE SETTINGS

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 9

Answering System (ITAD) Setup

1 Press O on the base and follow screen prompts to turn the

ITAD on for both lines.

2 From the idle screen at the base or handset press . 3 Select MAILBOXES, then press . 4 Select MAILBOX 1 SETUP or MAILBOX 2 SETUP, then press

The screen displays a list of the feature settings:

5 Press until the feature you want to set is highlighted. 6 Press . 7 Follow the directions for each feature as described in “Answering

System (ITAD) Features”.

8 Press O(CLEAR) on the handset or on the base to return

to the Setup menu

— OR —

Press and hold O(CLEAR) on the handset or on the base to return to the idle screen.

SET

FEATURE SETTINGS

ANSWER + RECORD REVIEW/CHNG OGM SEC. CODE: 5000 # OF RINGS: 4

SET

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 10

Answer Mode

You must set this feature for each mailbox. When a line’s mailbox is set to ANSWER + RECORD the caller can leave a message. When a line’s mailbox is set to ANSWER ONLY the system disconnects after playing the outgoing message.

1 Press or softkeys to select the current answer

mode setting (ANSWER + RECORD or ANSWER ONLY). Then press .

The screen displays:

SET

FEATURE SETTINGS

2 Press or to select the desired setting for this line. 3 Press to confirm your selection.

Security Code

This is the security code you will use to access answering system features and functions from a touch tone phone. The system comes preset to 5000, but you can change the code to any four-digit combination not beginning with 1 or 2. Setting the security code for one mailbox, sets the code for both mailboxes.

1 Press or to select SEC. CODE:, then press

. The screen displays:

SET

SECURITY CODE 5000

SAVE

L1 MAILBOX IS

SET TO AA NN SS WW EERR ++ RR EE CC OORR DD ANSWER ONLY

2 Use the dial pad keys to enter the new code. You can use

or to move between digits in the displayed code.

3 When the displayed code is correct, press to store the

new security code.

SAVE

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 11

FEATURE SETTINGS

Number of Rings

Choose how many times the phone will ring before the system answers an incoming call. You must set this feature for each line. If you set this feature to TOLL SAVER (TS), the system answers after two rings when you have new messages and after four rings when you have no new messages.

1 Press or to select # OF RINGS:, then press

. The screen displays the current setting.

2 Press or to change the number of rings. 3 Press to confirm your selection.

Day of the Week

Changing this setting for either mailbox changes the day of the week for both mailboxes.

1 Press or to select the day displayed, then press

. The screen displays the list of days.

2 Press or to scroll through the list. 3 When the desired day is highlighted, press to confirm

your selection.

Time

Changing this setting for either mailbox changes the time for both mailboxes.

1 Press or to select the time displayed, then press

. The screen displays SETTING TIME and the current

setting.

2 Enter the new time with the keypad. You can use

or to move the cursor between digits.

3 To change between AM or PM, move the cursor under the A or P.

Press 2 or * to set to A. Press 7 or # to set to P.

4 Press to store the displayed time.

Turn Audible Alert On/Off

When Audible Alert is turned on, the base beeps once every 10 seconds when new messages have been received. This feature can be changed at either mailbox and resets for both mailboxes. The system is pre-set to OFF

1 Press or to select AUD ALERT, then press . 2 Select the desired setting (ON or OFF), then press

to confirm your selection.

SET

SAVE

SET

SAVE

SET

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 12

+ 35 hidden pages