AT&T 2400 User Manual

Ta

585-310-216
Issue 2
December, 1995

INTUITY

Integration with

NEC® NEAX

TM

TM

2400 Switch

Graphics © AT&T 1988

Blank Page

Contents

Table of Contents iii

About This Document xi

■ Intended Audiences xii

■ Pr erequisite Skills or Knowledg e xii

■ Document Organization xii

■ How to Use this Docume nt xiv

■ Conventions Used xiv

■ Trademarks and Service Marks xvi

■ Related Resources xvii

■ How to Make Comments Ab out This Book xviii

1 Introduction and Requirements for Integration 1-1

■ Safety Considerations 1-3

■ Factory Assembl e d Systems 1-3

■ Determining the Placement of the SID 1-4

■ System Configuration 1-5

Intuity Sy stem Required Hardware 1-7
Switch Integration Device Required Hardware 1-8
NEC NEAX 2400 MCI Hardware 1-9

2 Switch Integration Device Basics 2-1

■ Th e Switch Integration Device Hard ware 2-2

Front Panel 2-2
Rear Panel 2-2

■ The Switch Integration Device Software 2-4

Menu Forms 2-4
Edi t Form s 2-5

Single Item Edit Forms 2-6
Two Item Edi t Forms 2-6

Issue 2 December 1995 iii

Contents

Scroll Item Edit Forms 2-6
Edit Form Ke y s 2- 7
Edit Form Help Func tions 2-8

Act ion Form s 2-8

3 Switch Integrati on Planni ng 3-1

■ Determining the Number of Voice Mail Ports 3-2

■ Setting the Message Desk Number 3-2

■ Setting the Calling Party Identification Pad String 3-3

■ Setting the Message Waiting Indicator Pad String 3-3

■ Setting the Message Waiting Indicator Feature 3-3

■ Determining the Message Center Interface Baud Rate 3-3

■ Determining the S MDI Baud Ra te 3-4

■ Determining the Ex tension/Logical

Terminal Number Plan 3-4

4 Hardware Installation 4-1

■ Connect an Analog Line to the Mod em 4-2

■ Connect the MCI Line to the Switch 4-3

■ Connect the MCI Cable to th e A25B Cable 4-7

■ Connect the Null Cable and the

Y-Cable to the SID 4-8

■ Connect the SID to the INTUITY System 4-9

■ Connect the SID Power Cor d 4-9

5 Installing SID Software on the

INTUITY System 5-1

■ Requirements 5-1

■ Stop the Voice System 5-2

■ Load the SID Software 5-3

■ Start the Voice System 5-8

■ Turn on Transfer Feature 5-8

iv Issue 2 Decemb er 1995

Contents

6 Administering the INTUITY System

for the NEAX Integration 6-1

■ Administering the Sw itch Link Administra tion Screen 6-2

■ Stopping and Restarting the Voice System 6-6

■ Administering the System Translation Screen 6-7

7 NEAX 2400 Switch Administration 7-1

■ Administer Analog Voice Mail Ports 7-2

■ Assign Voice Mail Extensions to a UCD Group 7-6

Setting Up a UCD Overflow Grou p 7-8

■ Confi g uring the Message Center Interface Link 7-10

Administer the Message Waiti ng Lamp 7-10
Assign a Port for the Message Center

Interface Link 7-13
Def ine the Port as a Terminal 7-15
Assign the MCI Link to a UCD Group 7-16

8 Switch Integration Device Administration 8-1

■ Administer the Basic Parameters 8-2

■ Assign Extensions an d LTNs 8-4

Using AutoFill 8-5

■ Saving and Starting the Confi g u ra tio n 8-7

■ Ad minist er Serial Da ta Links 8-8

■ Changing System Parameters 8-11

Setting the Dat e and Time 8-11
Ad justi n g the LCD Contrast 8-12

■ Speci al Processing for Message Waiting Lamps 8-13

■ Setting a Security Level 8-14

Issue 2 Decemb er 1995 v

Contents

9 Acceptance Tests 9-1

■ Ad mini st er th e Test Subscribers 9-2

Task 1: Forward Calls for Ring-No-Answer 9-2
Task 2: Forward Calls for Busy Conditions 9-3
Task 3: Forward Subscribers for All Calls 9-4

10 Cut-to-Service 10-1

■ Administer the Subscriber Telephones 10-2

Task 1: Forward Subscribers for Ring-No-Answer 10-2
Task 2: Forward Calls for Busy Conditions 10-3
Task 3: Forward Subscribers for All Calls 10-4

A Troubleshooting and Error Logs A-1

■ Switch Integration Device Problems A-2

■ Error Logs A-5

■ Clearing Your Configuration A-9

B Using Views During Integration B-1

■ SMDI Monitor Mode B-2

■ Using MCI Monitor Mode B-4

■ Using Statistics Mode B-4

■ Using Metrics Mode B-5

■ Clearing Statistical Information B-5

C Switch Administratio n for INTUITY Lodging C-1

■ Introduction C-1

■ Hunt Group Administration C-1

■ Message Retrieval Administration C-2

vi Issue 2 Dece mber 1995

Contents

Message Retrieval in Lodging Syst em s

without AUDI X C-2
Message Retrieval in Systems Shared with

AUDIX C-2

Retrieval from the AUDIX Application C-2
Retrieval from the Lodging Applica tio n C-2

Alternate Message Retrieval Metho d C -2

■ Voice Mail Administration C-3

■ Call Coverage Path C-4

■ Do-Not-Distu rb C - 5

■ Cut-to-Service C-5

Gradual Cut-to-Service C-5
One-Step Cut-to-Service C-6

■ Summary C-6

ABB Abbreviations ABB-1

GL Glossary GL-1

IN Index IN-1

Issue 2 December 1995 vii

Contents

viii Issue 2 December 1995

About This Document

INTUITY™ Integration with NEC® NEAX™ 2400 Switc h

contains installation and
adm ini strat ion inst ructions for integrating a NEAX 2400 MCI switch wit h an
INTUITY system. The document contains instruction s or information on the
following t o p ics.

■ Switc h int egrat ion planning strat e g i es

■ Switch I nteg ration Device (SID) hardware installation instructions

■ Software installation instructions

■ NEAX 2400 ad m inist ra tio n instructions

■ Acceptance test procedures

■ Cut -to-Se rv i c e procedures

■ SID troubleshooting g ui d e

The d oc u m e n t contains inf orm ati on only for the NEAX switch integration with the
INTUITY system. If you have another type of switch, r e fe r to the switch integration
document for that switch.

Issue 2 December 1995 xi

Intended Audiences

This document is designed primarily for the on-site AT&T-certifie d services
technician, t h e c ustom er’s t e c hnical p ersonnel, and the customer’s NEAX
services technician. Use the document to install INTUITY system
integration-required hardware and software, perform acceptance tests, and
perform cut-to-service. The customer or the customers’ switch vendor should use
the document when performing swit c h a d ministra tion tasks and other customer
required tasks.

Secondary audiences include the AT&T personnel shown in the following list .

■ Field su pport

■ The Technical Service Center (TSC)

■ Provisioning project managers

■ The Sales a n d Technical Resource Center (STRC)

■ Helpline person nel

■ Factory assemble, load, and test (ALT) personnel

Ab out This Document

Prerequisite Skills or Knowledge

Typical readers should understand AT&T computer systems, switches, and
hardware and software installation procedures. AT&T provides and recommends
INTUITY system training for customers. Customers should be familiar with the
NEAX switch or co ntact their switch vendor.

Document Organization

■ Chapter 1, "Introduction and Requirements for Integration", explains the

INT UITY c onfiguration and includes a component connectivit y diagram
that shows you each c o mponent in the config uration. The chapter also
contains a hardware and software com ponent c hecklist.

■ Chapter 2, "Switch Integration Device Basics", explain s th e b asic

components of the SID and how to use the sy stem
chapter contains SID hardware comp o nent descriptions an d illustration s,
menu, e d it, and ac tion form explanations, a n d p rovides b a sic h elp
functions.

■ Chapter 3, "Switch Integration Pl anning", helps you plan, track, and record

the switch integrat ion. The chapter includes instructions for completing
SID and switch integration worksheets that you use throughout the
document as you complete the integration.

forms

or screens. The

xii Issue 2 Decem ber 1995

About This Document

■ Chapter 4, "Hardware Installation", describes the installation of the SID,

cables to the switch, and cables to the INTUITY system. This chapter only
contains information for installing the hardware components re q uired for
the integration.

■ Chapter 5, "Installing SID Software on the INTUITY System ", co ntains

instructions for installing the INTUITY system software required to
integrate with the NEAX 2400 switch.

■ Chapter 6, "Administering the INTUITY System for the NEAX Integration",

contains instructions for administering an INTUITY system to integrate w i th
the switch. The chapter includes instructions for setting the message
waiting lamp parameters, setting the switch interface parameters, and
associating the application and the swit ch interface.

■ Chapter 7, "NEAX 2400 Switch Administration", contains inform at ion a n d

instructions for administering a NEAX 2400 MCI switch to work with an
INTUITY syste m.

■ Chapter 8, " Switch Integra tion Device Administration", contains information

and instructions for a d m ini sterin g the SID to work with the INTUITY
system.

■ Chapter 9 , "Acceptance T ests", provides instructions for the switch

adm ini strat ion you must p erfo rm be f ore yo u c an continue wit h the
acceptance tests.

■ Chapter 10, "Cut-to-Service", provides instructions for the switch

adm ini strat ion you must p erfo rm b e f ore you c a n c onti nue with
cut-to-service.

■ App e ndix A, "Troubleshooting and Error Logs", provides troubleshooting

information to help you isola te a n d correct integration problems.

■ App endix B, "Using Views During Integration", provides information a b out

the SID real-time views of t he integration process.

■ Appendix C, " Switch Administration for INTUITY Lodging", provide s switch

administration procedures if you have INTUITY Lodging.

The d oc u m e n t also includes a list of c o mmon ab b reviat ions, a gl o s sary, an d an
ind ex.

Issue 2 December 1995 xiii

How to Use this Document

This document provides additional information you need to know when
integrating a NE AX switch with an INTUITY system. Use this document as
additional inform at ion wit h the fol lowin g documents:

■

INTUITY MAP/5 Hardware Installation,

■

INTUITY MAP/40 Hardware Installation,

■

INTUITY MAP/100 Hardware Installation,

■

INTUITY Software Install ati on,

Do not pe rfor m any tasks in this document until you complete the required tasks
in the installation documents.

Conventions Used

The followin g convent ions were used in this book:

■ Rounded boxes represent keyboard keys that you press.

Ab out This Document

585-310-146

585-310-138

585-310-139

585-310-140

For example, an instruction to p ress the enter key is shown as follows:

ENTER

Press .

■ Square boxes represent phone p a d keys that you press.

For example, an instruction to pr ess zero on the ph o ne p a d is shown as
follows:

Press .

■ The word “enter” means to type a value an d p ress .

For example, an instruction to type y and press is show n as follows:

0

ENTER

ENTER

Enter y to continue.

■ Commands and text you type or enter appear in bold .

■ Values, instructions, and prompts t ha t you see on the screen are shown as

follows:

Press any key to continue .

■ Variables that the system supplies or that you must supply are shown in

italics

. For example, an error message including one of your filenames is

shown as follows:
The file

■ The sequence of menu opt ions tha t you must select to d isplay a specific

filename

is formatted incorrectly

screen is shown as follows:

xiv Issue 2 December 1995

About This Document

Begin at the Administrat ion m enu, and select the following sequence:

> Voice System Administ ratio n

In this example, y ou would firs t access the Administration menu. Then you
would select the Voice System Administration option to display the Voice
System Ad ministration menu. From that menu, you would select the Voice
Equipment option to display the Voice Equipment screen. For information
about how to select a menu option, see

> Voice Equipment

Issue 2 December 1995 xv

Ab out This Document

Trademarks and Service Marks

The followin g trademarked products may be mentioned in this book:

Product Name Company

5ESS™ Registered trademark of AT&T
AT™ Trademark of Hayes Microcomputer Products, Inc.
AUDIX® Registered trademark of AT&T
BT-542B™ Trademark of BusLogic Inc.
COMSPHERE® Registered trademark of AT&T Para dyne Corp.
CONVERSANT® Voice Information System Registered trademark of AT&T
DEFINITY® Registered trademark of AT&T
Dterm™ Trademark of NEC Telephones, Inc.
Equinox™ Trademark of Equinox Systems, Inc.
INTUITY™ Trademark of AT&T
MD110® Registered trademark of Ericsson, In c.
MEGAPLEX™ Trademark of Equinox Systems, Inc.
MEGAPORT™ Trademark of Equinox Systems, Inc.
Meridian™ Trademark of Northern Telecom Limited
Microcom Networking Protocol® Registered trademark of Microcom, Inc.
NEAX™ Trademark of NEC Telephone, Inc.
NEC® Registered trademark of NEC Telephones, Inc.
Northern Tele com® Registered trademark of Northern Telecom Limited
ORACLE™ Trademark of Oracle Corporatio n
Paradyne® Registered trademark of AT&T
Phillips® Registered trademark of Phillips Screw Company
SL-1™ Trademark of Northern Telecom Limited
TMI™ Trademark of Texas Micro Systems, Inc.
UNIX® Registered trademark of UNIX Systems Laborato-

ries, Inc.

VT100™ Trademark of Digital Equipment Corporation

xvi Issue 2 December 1995

About This Document

Related Resources

In addition to this book, you may need to reference the followi ng books:

Title Order Number

INTUITY System Description
INTUITY AUDIX Feature Descriptions
INTUITY Documentation Guide
Migration to the INTUITY System
INTUITY New System Planning
INTUITY MAP/5 Hardware Installation
INTUITY MAP/5 Installation Checklist
INTUITY MAP/40 Hardware Installation
INTUITY MAP/40 Installati o n Ch ecklist
INTUITY MAP/100 Hardware Installation
INTUITY MAP/100 Installati on C hecklist
INTUITY Software Installation
INTUITY Integration with System 75 and DEFINITY Communications

System G1and G3
INTUITY Integration with System 85 and DEFINITY Communications

System G2
INTUITY Integration with 5ESS

585-310-211
585-310-212
585-310-540
585-310-602
585-310-603
585-310-146
585-310-147
585-310-138
585-310-141
585-310-139
585-310-137
585-310-140
585-310-214

585-310-215

585-310-219

INTUITY Integration with DMS-100
Integration with NEAX
INTUITY AUDIX Digital Networking Administration
AMIS Analog Networking
INTUITY Intro Voice Response
INTUITY Platform Administration and Mai nte nance
INTUITY AUDIX Announcement Customization- American English
INTUITY AUDIX Announcement Customization-

British English
INTUITY AUDIX Announcement Customization- Latin Spanish

Issue 2 December 1995 xvii

585-310-220
585-310-216
585-310-533
585-300-512
585-310-716
585-310-534
585-310-535
585-310-536

585-310-537

Ab out This Document

Title Order Number

INTUITY AUDIX Announcement Customization- French Canadian
AUDIX Administration and Data Acquisition Package
A Portable Guide to Voice Messaging
Voice Messaging Quick Reference
Multiple Personal Greetings Q uic k Reference
Voice Messaging Wallet Card
Outcalling Quick Referenc e
Voice Messaging Business Card Stickers
Voice Messaging Subscriber Artwork Package

How to Make Comments About This Book

A reader comment card is behind the title page of this book. While we have tried
to make this boo k fit your needs, we are interest ed in you r s uggestions for
improving it and urge you to c o mplete an d retu rn a reader comment card.

If the reader comment card has been removed, send your c o m m ents to :

585-310-538
585-302-502
585-300-701
585-300-702
585-300-705
585-300-704
585-310-721
585-304-705
585-310-724

AT&T
Product Documentation Development Department
Room 22-2C11
11900 North Pecos Street
Denver CO 80234-2703

Please include the title and order number of this book.

xviii Issue 2 December 1995

Introduction and Requirements for Integration

This chapter describes and defines requirements for the NEC NEAX 2400 MCI
switch integration with an INTUI TY Messaging Sy ste m. The chapter includes
diagrams and c hecklists that show the configuration for INTUITY Messaging
System.

1

To create an integrated environment betwe en INTUITY Messaging System and
an NEC NEAX 240 0 M CI switch, AT&T uses an electronic box called a Switch
Integration Device (SID). The SID operates as a protocol converter b etween the
switch and the INTUITY Messaging System , converting NEAX 2400 call
information into Simplified Message Desk Interface (SMDI) format and sending
the informat ion to the ap plicat ion. The SID does not restri ct any swi t c h features.

For the SID to perf o rm integrated call transacti ons, the switch must contain a
Messa g e Cent er Inte rface (MCI) link. The MCI link provides an RS-232
connection between the NEAX 2400 and the SID. The NEAX 2400 sends c a ll
informatio n to the SID through th e MCI link.

All channels reserved for the INTUIT Y Messaging System must be administered
in a Uniform Call Distribut ion (UCD) group. The first ch annel in the UCD serves

forwarding

as the
After admin is t ering t he switch, all covered and forwarded calls transfer to the first
channel or central numb e r of the UCD group. If the first channel is busy, the
system searches through the other members of the UCD group unt il the system
finds an open channel. Figure 1-1 shows you an example of an incoming call and
the hunting process.

or central number for INTUITY Messaging S y s t e m subscribers.

Issue 2 December 1995 1-1

Introduction and Requirements for Integration

Incoming call sent

1.
to the 1st extension
of the UCD Group.
The extension is busy.

The call Hunts

2.
to the next
extension which
is also busy.

The call finds an

3.
open extension.
The call is completed
using the open extension.

BUSY

BUSY

Figure 1-1 UCD Gr oup Hun ting Process

By adm in isteri n g the UCD group, you enable the switch to s up port the following
features.

5001

OPEN

5002

5003

Completed Call

5004

■ Calling party informat ion fo r incomin g calls

■ Call forward to a personal extension

■ Set and cancel message waiting indications

Subscribers also use the UCD central number to access the INTUITY Messaging
System.

Before you connect the NEAX 2400 MCI to the SID and the INTUITY System,
confirm tha t you have all required hardware and software integration
components. This chapter provides you with hardware and software diagrams,
checklists, and explanations. Use the inf ormation to confirm that you have all
required integration components.

1-2 Issue 2 December 1995

Safety Considerations

!

CAUTION:

Electrostatic discharge dam a ges electronic eq uipment. Do not touch any
electronic component until you properly ground yourself.

To prevent damage to the equipment and yourself, follow these precaut ions:

■ Familiarize yourself with the procedures necessary to prevent electrostatic

damage to equipment.

■ Shut off all power a nd remove all c ables from equipment.

■ Properly ground a work mat and wrist strap.

■ Place the equipment on the work mat.

■ Place the grounded wrist strap on your bare wrist. The wrist strap must

contact your bare skin directly.
clothes.

Safety Considerat ions

Do not

wear the wrist strap over your

Factory Assembled Systems

The factory performs assembly, load, and test (ALT) processes for most of t he
INTUITY hardware and software b efore shipping the system to the site. Use the
information in this chapter to con firm that the s ystem c onta ins the hardware and
software for your configuration.

After checking the installed hardware and software, perform all tasks not
completed during ALT, such as connecting the voice and data lines, setting up
and ca b ling the peripherals, and installing th e switc h c o m munications software.
Use one of the following checklists to make sure you comp l e te all n ec e ssary
tasks:

■

INTUITY MAP/5 Installation Checklist,

■

INTUITY MAP/40 Installation Checklist,

■

INTUITY MAP/100 Installation Checklist,

585-310-147

585-310-137

585-310-141

Issue 2 December 1995 1-3

Introduction and Requirements for Integration

Determining the Placement of the SID

The Switch Integration Device (SID) and the MAP/5, MAP/40, or MAP/100

local

represent
enough together so the RS-232 cable supplied with the SID can connect to the
com p u t er. Durin g installation, the AT&T technician will place the SID and the
MAP in the location specified by the customer.

For the link between the MCI port and the INTUI TY System, AT&T uses an
Electronic Ind ustries Ass o c iation (EIA) RS-232-C serial data electrical int erface.
AT&T supplies an EIA standard RS-232 cable with a 25-pin connector. You
cannot directly connect the cable t o th e switch. Th e MCI port on the backplane of
the switch has a 25-pair connector. AT& T supplies the 25-pair to 25-pin adapt or
required to connect the RS-232 cable to the backplane of the switch. The
customer or the switc h vendor representative m ust connect the adaptor to the
switch. AT&T assumes responsibility only for the RS-232 cable that c o nnects to
the SID.

If th e distance from the switc h to the SID is longer than the RS-232 ca ble
reaches, you, the customer, must supply a cable that attaches between the AT&T
supplied cable and the NEAX 2400 MCI port adaptor. Use a cable that meets the
EIA RS-232 standards, including the 50 feet maximum cable length. Failure to
meet EIA communication standards may cause dat a transmission errors. If you
cannot reach the switch wit h the 50 fee t maximu m ca b le length, you, the
customer, must determine and engineer a method of connecting the SID and the
switch, such as using a limited-dist ance modem. AT&T does not recommend any
particular methods.

devices. Place the SID and the MAP in the same area an d cl ose

1-4 Issue 2 December 1995

System Configuration

The Intuit y system connects to the NEAX switc h throug h a Switch Integration
Device (SID). Figure 1-2 shows you the connections between an Intuity system
and a NEAX switch throu g h the mult i-port serial card. Figure 1-3 shows you the
connections between an Intuity system on a MAP/5 platfo rm and a NEAX switc h
through COM 1.

Digital

information

link

(MCI link)

Multi-port

serial card

Modular

cable

RS-232

6-25 pin

adapter

RS-232

cable

SID

Demarcation

Null cable

(shipped

with SID)

point

Customer-

provided

connection

to NEAX

System Configuration

NEAX 2400

switch

Analog

(voice) link

IVC6

Modular

cable

PA-16LCQ

analog port

Figure 1-2 Connections through the Multiport Serial Card for an Intuity Integration with

a NEAX Switch

Issue 2 December 1995 1-5

Introduction and Requirements for Integration

Figure 1-3 Connections thro ugh the COM 1 Serial Port for an Intuity Integr ation with a

NEAX Switch (MAP/5 only)

1-6 Issue 2 December 1995

System Configuration

Intuity System Required Hardware

Table 1-1 lists the hardware component s r e q uired on the Intuity system for the
NEAX inte g ra tio n.

Table 1-1. Intuity System Hardware Components Required for the Integration

Component Description

MAP/5, MAP/40, or
MAP/100

IVC6 cards Integrated Voice Processing (IVC6)

Multiport serial
port card

Hardware platform that operates the
Intuity system software

cards used for voice port connections.
May have a maximum of 11 cards.
Includes any of the following hardware:

885A adaptors and c a b les X
25-ft. modular cords with 6- p in to 25-pin

adapters
Two hi gh d ensit y ca bles, RJ21X, with a

356B adapter for T/R distribution
Equinox multiport card provides multiple

serial ports for adjunct component
connections. On the MAP/40 and MAP/
100, the COM ports are occupied by
other co mponent s and the Equinox card
must be used for t he SID connection. On
the MAP/5, the COM1 port can be used
for the SID connect ion.

AT&T

Supplied

X

X

X

X

X

Customer
Supplied

MAP5 only:
RS -232 ca b le
(DB-25)

Equinox
connection only:
RS -232 ca b le with
6-pin to 25-pin
adapter

For a COM1 connection on the MAP / 5, an
RS-232 cable, DB-25, is required to
connect the SID to the Intuity system.
The c ab l e includes a 25-pin to 9-pin
adapter (DB-9).

For a connection to the Equinox multiport
serial card, an RS-232 cable with a 6-pin
to 25-pin adapter is required.

Issue 2 December 1995 1-7

X

X

Introduction and Requirements for Integration

Switch Integration Device Required Hardware

Table 1-1 lists the required SID components for the integration.

Table 1-2. Sw itch Integration Device Hardware Com pon ents Requir ed for the

Integration

AT&T

Component Description

S ID AT & T Swi tch Integration Device,

Release 2
Null Cab le Used for connection to SID X
Y-Cable Used for connection from Null cab le to

customer A25B Cable
A25B Cable 25-pair Amphenol female-to-female cable

used to connect Y-Cable and NEA X port

cable or MCI cable
MCI Cable Cable that connects from the NEAX MCI

digital port to the A25B cable

NOTE:

AT&T only assumes responsibility for connecting the Null cable and the
Y-cable to the SID. All remaining connections must b e perform e d by the
customer or the customer’s switch technicia n.

Supplied

Customer
Supplied

X

X

X

X

1-8 Issue 2 December 1995

NEC NEAX 2400 MCI Hardware

The customer must provide the correct switch and related components as
described in Table 1-3. All required items should be available and configured
bef ore an AT&T technician arrives to install the INTUITY system . The INTUITY
system inte g rates only with the NEC NEAX 2400 switc h and related co m ponent s
described in Table 1-3

Table 1-3. NEAX Switch Required Componen ts

.

System Configuration

Component Description

NEAX 2400 MCI
Switch

■ Models UMG and MMG with software

level 4000 or greater with support for
the MCI link

■ Models SIM and IMG with software

level 5200 or greater with support for
the MCI link

■ The switch must have the 5200

Feature Application Flop p y Disk
software installed. After installing th e
software, re b oot the switch.

MCI Digital Port Configure an I/O port, for example

PA-IO02, as the MCI link

PA-16LCQ analog
ports

PA-16LCQ recommended because it can
be programmed to provide loop current
disconnect. An analog port is req uired
for each voice port. An analog port is
also needed for the internal modem on
the SID.

AT&T

Supplied

Customer
Supplied

X

X

X

Issue 2 December 1995 1-9

Introduction and Requirements for Integration

In addition to the hardware and software listed in Table 1-3, you must provide the
following adm ini strat ion on the NEAX 2400.

■ Program the PA-16LCQ analog p orts to p rovide an adequate loop current

wink

disconnect, or

. The PA-16LCQ card provides a default value of
approximately 128ms wink. The wink can be increased to approximately
448ms with a firmware u pgrade from NEC. Without the up grade an d the
increase, two item s occur:

— Call hol ding time s increase substantially b ecause the d e f aul t

disconnect time is lower than the minimu m time r equired by the
INTUITY System.

— Call answer me ssages end wit h a reorder tone of a pproximately

one second.

■ Set the recall timer on the NEAX switch to an amount of time longer than

the ring-no-answer time. If you do not, calls blind transf erred to
subscribers administ ered for
INTUITY System channel.

■ Administer the INTUITY System to transfer calls to a station other than an

act ual attend ant c o nsole, for example a d igita l telephone c a pa bl e of
displaying calling party information. The N EAX 2400 switch does not allow
stations to transfer calls to an attendant console.

forward on ring-no-answer

recall bac k to the

1-10 I ssue 2 December 1995

Switch Integration Device Basics

Before you attempt to operate and administer the Switch Integration Device (S ID)
and integrate an NEC NEAX 2400 MCI switch with an INTUITY System, you need
to understan d the hardware componen ts of the SID and how to use the device.
The information in this chapter explains the basic c omponents of the SID and

forms

how to use the system

or screens.

2

The chapter covers the following topics.

■ SID hardware component descriptions

■ SID hardware component illustrations

■ Menu forms

■ Edit forms

■ Actions forms

■ Help functions

Read the information in this ch a p t er to understand the SID hardware and
software.

Issue 2 December 1995 2-1

Switch Integrat ion Device Ba sics

The Switch Integration Device Hardware

Before you use the SID, you need to understand each hardware component.
Read the descriptions below of each comp onent and refer to Figure 2-1. to
locate the component.

Front Panel

LCD displa y A two-line, 40-character, backlighted LCD display

screen used to show all menus and information on the
SID.

Diagnostic l ights LED lights used to indicate and trace possible

problems in the SID. The LEDs help to determine if
problems exist in the SID, the link to the P BX, the link to
the INTUI TY Syst em, or an y co mbination of the
different links or systems. The Status LED lights when
you power on the SID.

Keypad A 19-key, membrane-style keypad used to select

menu items, enter inf orm ati on, a nd p erfo rm all
administration on the SID. The keys include ten
numbered keys (0-9), four directional arrow keys, a
pound sign ( )key, a star key ( ), a Function key,
a Mode key, and an Enter key. Chapt er 8, "Switch
Integration Device Administratio n", of this document
contains tables that show the function of each key, if
different than marked.

#

*

Rear Panel

Power switch The tog gle switch used to turn the SID on and off.
Power cord outlet The male out let where you pl u g in the power cord

Link A and Link B Two RS-232 ports used to connect the SID to the PBX

Mod e m p or t The SID co nt ains an internal modem used for

Continue to the next section, “Using the S ID Software,” fo r a n ex planation of how
to use the SID di splays and me nus.

2-2 Issue 2 December 1995

shipped with the SID.

and the INTUITY System. Chapter 4, "Hardware
Installation", of this document explains the proper
connections for the two p orts. (Detail 25 pin)

diagnostic and software upgrade purposes. Use the
modem port to connect the SID’s mod e m to an
analog line.

The Switch Integration Device Hardware

ABC DEF

1 2 3

GHI JKL MNO

4 5 6

PRS TUV WXY

7 8 9

# 0

*

KEYPAD

25 Pin 25 Pin

Diag Net B Net A Line B Line AModem

LCD
DISPLAY

Power
Switch

Power

Cord
Outlet
(Male)

VM PBX COM APP

Status

115-230V AC

50/60 Hz

DIAGNOSTIC

LIGHTS

(Fan Outlet)

Func Mode

Enter

Figure 2-1. Top: SID Front Panel Bottom: SID Back Panel

Link A Link B

Issue 2 December 1995 2-3

Switch Integrat ion Device Ba sics

The Switch Integration Device Software

The SID c ontains software that allows you to perform installation, configuration,
and diagnostic tasks by using the keypad and the LCD screen. A s you
administer the SID, you use three types of forms or screen displays. Each type of
form has a specific task.

■ Menu Forms — used to select one of several opti ons.

■ Edit Form s — u se d to en t er in format ion int o the SID’s configuration.

■ Action For ms — used to perform an action, view event logs, or monitor the

sys tem.

This section contains descriptions and examples of each form a nd provides you
with instructions f or using the forms. You also can find tables that show you valid
key actions for each form.

Menu Form s

Menu forms allow you to select options by pressing a key. You can select another
menu, an e d it form, or an ac t ion fo rm . The menu forms allow you to move
between im portant forms by pressing only a few keys. Figure 2-2. shows you the
MCI User Interface Main Menu.

NEC 1-View 2-Utils 3-System

4-Setup 5-Logs

Figure 2-2. The MCI User Interface Main Menu

A menu form contains two items:
Name You can find the menu name in the up p er left hand corner

of the LCD display. Use the name as a reference item .

List of options Menus show you diffe rent options. Each o pti on has a

number and a label. Not all menus contain the same
number of options. To select an option from a menu, press
the op tio n nu m b er o n the keypad. The SID clears the
current form from the LCD display and places the form you
selected on the display. The label you selected appears
as the name of the form.

2-4 Issue 2 December 1995

The Switch Integration Device Software

Example: If you wanted option 4, S ETUP, from the MCI User Interface Main Menu
shown in Figure 2-2., pre ss 4 on the keypad. After you press 4, you see the
SETUP f orm app ear on the screen as shown in Figure 2-3..

SETUP 1-Params 2-Ports 3-Clear

4-Advanced

Figure 2-3. The Setup Form

The SID uses menus to organize all options and functions into categories. Menus
also permit the user to navigate easily through t he forms by pressing one or more
keys.

Each type of form requires you to use different keys on the keypad to make
selections an d enter inf ormation . The table b elow shows you what keys to use
with the menu forms.

Key Action

Edit Forms

1,2,3 ,4,5,6,7 ,8 ,9,0 Select menu option
*,# No act ion
Func Return to main menu
Mod e No act ion
Arrows No action
Enter No action

Edit forms allow you to use the keypad to enter information into the SID’s
configuration. There are three types of edit forms:

■ Single Item

■ Two Item

■ Scroll Item

This section contains descriptions and examples of each type of edit form and
provides you with instructions for using the forms.

Issue 2 December 1995 2-5

Switch Integrat ion Device Ba sics

Single Item Edit Forms

On a Single Item Edit form , you must ent er one p iece of information or answer
one que stion. Figu re 2-4. shows you an example of a single item edit form, the
S ETUP form. On the form, you need to enter the number of ports assigned to the
INTUITY System. In this example, you enter the appropriate value using the digits
on the keypad and press .

SETUP Number of Ports ------

Figure 2-4. The Setup Form

Two Item Edi t Forms

Two Item Edit forms ask two related questions. After you answer the first question
and press , the cursor moves to the second line. You must now enter
information for the second question. When you press the second time, th e
cursor
correctly, press or to move to the next e d it form. You can press to
return to Main Menu. If you di d not enter the informat ion correctly, you can
change the inform ati on unti l you have everything correct. Figure 2-5. shows you
the VM Port form , an exam p l e of a two item ed i t form.

ENTER

wraps

or moves back to the f irst line. If you have entered all information

ENTER

ENTER

FUNC

VM Port LTN: ------

Figure 2-5. The VM Port Form

Scroll Item Edit Forms

Scroll Item Edit forms ask questions that have a limited number of answers. The
SID places a default value in the field, but allows you to
the opt ions. You use the left and right arrow keys on the keypad t o scroll through
the opti ons. Fig ure 2-6. shows you a sample scroll item edit form, the MCI form.

MCI Baud Rate: 1200
<- ->1

Figure 2-6. The MCI Form

Extension: ------

scroll

or search through

2-6 Issue 2 December 1995

In the exam p le, you use the MCI form to set the bau d rate for the MCI link. You
can set the b a ud rate to specific values b etwee n 300 an d 9600 bau d . On the
form you see a defa ult value of 1200. To see the other options, you press the left
arrow key to decrease the baud rate or press the right arrow key to increase the
rate. When you find the rate you want, press to confirm your choice. You
can recognize scro ll item ed i t forms by the smal l arrow symbols (<- -> ) shown
below the form name.

Edit Form Keys

Edit forms require you to enter dat a for SID setu p an d configuration. Most edit
forms have default values already entered on them. If you choose to use the
def ault value, p ress to exit the form. As you e d it forms, you can move to
the next or p revious ed it form, return t o the main menu, or ac cess a he l p screen.
Refer to the table be l ow for a list of keys and the a ct ion e a c h key performs.

Key Action

1,2,3,4,5,6,7,8,9,0 Data entry keys
*,# Data entry keys

The Switch Integration Device Software

ENTER

FUNC

Func Return to main menu
Mode Help
Up Arrow Go to previous ed it form
Down Arrow Go to next edit form
Right Arrow Get higher value
Left Arrow Get lower value
Enter Confirm entry

With some menu selections, you can access multiple edit forms that link together.
When you access multiple edit forms, press to move to the next form or press

to move to the previous form.

Issue 2 December 1995 2-7

Switch Integrat ion Device Ba sics

Edit Form Help Functio n s

Edit forms allow you to actively access help screens. To access the help screen,
press at any e dit form. The SID p laces the help screen on the LCD
display. The S ID retains any inform ati on yo u may have entered on the edit form
and places the edit form with your information back on the display when you exit
the help screen. You do not lose any informati on. M ost help screens appear as
shown in Figure 2-7., althoug h certain edit forms a d d or delete options.

Figure 2-7. Help Screen Options Access ed From an Edit Form

The followin g list shows you each available option and explains the action of
each option shown on the help screen.

Overtype The o pt i on places the editor into a mode that allows you to

MODE

EDIT 1-Overtype 2-Insert 3-Clear

enter new characters over existing characters.

4-Undo

Insert The o pti on changes the editor into a mode th at allows you to

Clear The opti on erases all characters in the field.
Undo The option replaces any new information typed in the f ield with

Action Forms

Action Forms provide you with a
With action forms, you c a n moni tor the a p plication activit y, re view eve nt l o g s, or
check statistical information. Figure 2-8. shows a sampl e action form, the
Statistics View form.

Calls: 12481 MWIs: 10412

Figure 2-8. The Statistic View Action Form

Action forms operate in a dynamic or real-time mode. The screen changes with
each transaction processed by the SID. When you finish observing an action
form, you can press to return to the main menu. You also can press
to access any available help options for the action form. Although not all action
forms have help options, by pressing you usually can find optional ways
to look at the information p resente d on the act ion f orm.

insert new characters between exist i n g c h aracters.

information from the stored configuration.

window

or a view into the integration application.

STATISTICS VIEW

FUNC MODE

MODE

2-8 Issue 2 December 1995

The Switch Integration Device Software

All action forms use the same keys on the keypad to perform functions and make
selections. The table below shows you what keys to use with the action forms.

Key Ac tion

1,2,3,4,5,6 ,7, 8, 9,0 No act ion
*,# No act ion
Func Return to main menu
Mode Help for Action Form
Arrows No action
Enter No a ct i on

You have read the basic information necessary to integrate and INTUITY System
with an NEC NEAX 2400 MCI switch. Proceed to Chapter 3, "Switch Integration
Planning", to plan the switc h i nte grat ion and prepare for the installation and
administration procedures.

Issue 2 December 1995 2-9

Switch Integrat ion Device Ba sics

2-10 I ssue 2 December 1995

Switch Integration Planning

Before you implement the NE C NEAX 2400 Me ss age Center Inte rfa c e (MCI)
integration with an INTUIT Y System, you must p lan the process. This chapter
provides worksheets and information to help you plan and record the integration.
You use th e worksheets late r to c o mplete the switch integration process.

3

By com pleting the worksheets you co l lect the following informa tion:

■ Number of voice mail p orts

■ Message desk number

■ Calling party identification pa d string

■ Messa g e wait ing i nd icator pad string

■ Messa g e wait ing indicator features

■ Extensions/Logical terminal number plan

■ Message center interface baud rate

■ Simplified message desk interface baud rate

Continue with the inst ructions on the next p age to plan the switch integ ration.

Issue 2 December 1995 3-1

Switch Integration Planning

Determining the Number of Voice Mail Ports

You must specify the number of voice ma i l ports for the Switch Integration Device
(SID) to support and monitor.

The num ber of ports for the SID is the same as the numb er of ports assigned to
the INTUITY System. The maximum number of supported lines d epe n d s on the
switch software level. Your switch soft ware m u st supp ort the UCD overflow
feature. The SID assigns a default value of 140 to this field. To find the nu mber of
voice ports assigned on the INTUITY System, refer to

Planning,

need to assign on the SID, write the number on line 1 of Worksheet A.

Worksheet A: Switch Integration Information

Line Field or Feature Name Value

1 Number of voice mail ports:
2 Message Desk Number: 001

585-310-603. After you determ ine t he nu m ber of voice mail ports you

INTUITY New System

3 CPID Pad String Number: 0000000
4 MWI Pa d String Number: 0000000
5 MWI Feature:

(ENABLE = on, DISABLE = off)
6 MCI Baud Rate:
7 SMDI Baud Rate:

Setting the Message Desk Number

The Simplified Message Desk Interface (SMDI) message desk number must
match the number assigned on the voice mail syst e m. For an INTUI TY System,
use the defaul t value assigned to the SID. The d efa ult value is 001. Line 2 of
Worksheet A already cont ains the value 001 as the message desk number.

3-2 Issue 2 December 1995

Setting the Calling Part y Ident if icat ion Pa d String

Setting the Calling Party Identification
Pad String

The Message Center Interface (MCI) protocol, used by the NEAX 2400 switch to
communicate with the S ID, provides calling and called p a rty information
consistent with the dial plan administered on the switch. The SID operates on
Simplified Message Desk Interface (SMDI) protocol which uses a seven-digit
field. To compensate fo r the difference between the MCI and SMDI protocols, the
SID uses a seven-digit string, called the Calling Party Identification Pad (CPID)
string, that the SID overwrites with caller identification information. The SID
assigns the field a default value of 0000000. For an INTUITY System, use the
default CPID string of 0000000. Line 3 of Worksheet A already contains the value
0000000 as the CPID pad string.

Example: If you set the CPID pad string to 0000000 and the SID receives a caller
ID of 245, the SMDI caller ID information b ecome s 0000245.

Setting the Message Waiting Indicator Pad String

The Message Waiting Indicator (MWI) Pad String o perates on the same basis as
the CPID Pad String. As with the CPID Pad String, the S ID uses a seven-digit
string, called the Message Waiting Indicator (MWI) pad string, that informs the
SID about the format of MWI information g enerate d b y an INTUIT Y System. The
SID uses the MWI pa d strin g to strip off digits not required by MCI. The SID
assigns a default MWI pad strin g of 0000000. For a n INTUITY System, use the
def ault MWI pad strin g of 0000000. Line 4 of Worksheet A already contains the
value 0000000 as the MWI pad stri n g .

Setting the Message Waiting Indicator Feature

The MWI fea ture enables the INTUITY System to ac t ivate message waiting
lamps. The SID sets the default value for this field to E NAB L E, which activates the
M WI feature. If you do not want the INTUITY System to activate the MWIs, change
the field to DI SAB LE. Write the value on line 5 of Worksheet A.

Determining the Message Center
Interface Baud Rate

You must set t he b a ud rate for the MCI link. The SID provides b au d rate
selections of 300, 1200, 2400, and 9600 b aud and sets a de f ault of 1200 b a u d .
Make sure that the b aud rate equals the d ip swit c h se tti n g s on the MCI link
switch I/O card. Writ e the MCI link baud rate on line 6 of Worksheet A. If you plan
to use the defa ult settin g , write 1200 on th e worksheet.

Issue 2 December 1995 3-3

Switch Integration Planning

Determining the SMDI Baud Rate

You must set t he b a ud rate for the Simplified Message Desk Interface (SMDI)
link. The SID provides baud rate selections of 300, 1200, 2400, and 9600 baud
and sets a default of 1200 baud. AT& T recommends that you use a baud rate of

2400. Write the SMDI link baud rate on line 7 of Worksheet A.

Determining the Extension/Logical
Terminal Number Pla n

On the INTUI TY System, yo u assign a channel to eac h extensio n to allow for
switch communications. For the SID application, you associate a Logical
Terminal Number (LTN) with each analog extension number used by the INTUITY
System.

For example, if you assig n channel 0 to extension 2222 on the INTUITY System,
you assign LTN 1 (0001) to the ext ension on the SID. Assigning the LTN to an
extension tells the SID where to send informa tio n for the extension. If you do not
assign the LTNs, the SID does not integrate calls properly.

NOTE:

The INTUITY Syst em uses 0 as the first channel num ber assigned to an
extension. The SID assigns 1 as the first LTN assigned to an extension. As
you assign channels and LTNs, the number is always one greater than the
number assigned on the INTUITY System.

To assign LTNs and extensions on the SID, refer to the planni n g document or
have your switch administrator list the extensions of all the analog ports assigned
on the INTUITY System. Use Worksheet B on the next page to record the LTNs,
channels, an d extensions. After you co m p l e te all of the worksheets, proceed to
Chapter 4, "Hardware Installatio n".

1

3-4 Issue 2 December 1995

Worksheet B: Extension/LTN Plan

Extension LTN Extension LTN

Determining the Extension /Log ical Term inal Number P lan

12
34
56
78

910
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
49 50
51 52
53 54
55 56
57 58
59 60
61 62
63 64

Issue 2 December 1995 3-5

Switch Integration Planning

3-6 Issue 2 December 1995

Hardware Installation

This chapter describes the hardware and cable installation tasks required to
integrate the NEAX 2400 MCI switch with an INTUIT Y System through a switch
integration device (SID). Before you proceed with the instructions in this chapter,
verify that the hardware has b een inst all e d an d that all required step s have been
completed on one of the following checklists:

4

■

INTUITY MAP/5 Installation Checklist,

■

INTUITY MAP/40 Installation Checklist,

■

INTUITY MAP/100 Installation Checklist,

This chapter covers the installation of all integration-related hardware
components. The tasks must be performed by the AT&T installation technician,
the cu stom er, or the customer’s switch technician. Each task provides an
explanation of who should perform the task.

The hardware installation tasks covered in this chapter include:

■ Connect an analog line to the mod e m

■ Connect the MCI line to the switch

■ Connect the MCI cable to the A25B cable

■ Connect the Null cable and the Y-cable to the SID

■ Connect the SID to the INTUITY system

■ Connect the SID power cord

Continue with the inst ructions on the next p age to install the hardware.

585-310-147

585-310-141

585-310-137

Issue 2 December 1995 4-1

Hardware Installation

Connect an Analog Line to the Modem

This task should be performed by the AT&T installation technician and the
customer or the customer’s switch te chnician.

The SID c ontains an internal modem that allows for remote site access and
maintenance. You must connect an analog line fro m the switc h to the remo te
modem to allow for maintenance. Conne c t the analog line to the switch before
the AT&T installation technician arrives.

Use the following procedure to connect the analog line to the modem.

1. Connect the analog line to the MODEM port on the SID, as shown in Figure
4-1.

Proceed to the next task.

25 Pin 25 Pin

Power
Switch

Power

Cord
Outlet
(Male)

115-230V AC

50/60 Hz

(Fan Outlet)

Figure 4-1. Back View of the SID

Link A Link B

Diag Net B Net A Line B Line AModem

4-2 Issue 2 December 1995

Connect the MCI Line to the Switch

NOTE:

The customer or the customer’s switch technician must complete this task. AT&T
does not assume responsibility for any cable connections to the NEAX 2400
switch.

The NEAX 2400 switc h comm unicat es with the SID through a Message Center
Interface (MCI) l ink. To connect the lin k, the customer must pro vid e a cable to
connect to the MCI digital port and also provide an A25B cable to connect to the
MCI cable. Figure 4-2 shows all of the cables and connect ions required for the
integration.

Digital

information

link

(MCI link)

Multi-port

serial card

Modular

cable

RS-232
6-25 pin
adapter

SID

RS-232

cable

Null cable

(shipped

with SID)

Connect the MCI Line to the Swi tch

Demarcation

point

Customer-

provided

connection

to NEAX

NEAX 2400

switch

Analog

(voice) link

IVC6

Modular

cable

Figure 4-2. NEA X Connection s to the INTUIT Y System

To reduce the chance for data comm unica tion errors, do not exceed th e
Electronics I ndustry of America (EIA) RS-232 standard cable length of 50
feet.

PA-16LCQ

analog port

Issue 2 December 1995 4-3

Hardware Installation

NOTE:

Use the following instructions to connect the MCI lin e to the NEAX 2400 switch.

1. Set the MCI I/O po rt (PN PAIO02) at the same baud rate as the SID, 2400
baud. Use Table 4-1 to set the DIP switch e s on the MCI I/O p ort.

Table 4-1. MCI I/O Port DIP-Sw itch SW01 or SW11 Settin gs for Swi tches 1

Switch Number 1 2 3 Function

Settings

To set the b a u d rate for the MCI Link, you must set switches 1, 2,
and 3 in a specific combination. For example, to set the bau d rate
at 2400BPS, set switch 1 to ON, switch 2 to OFF, and switch 3 to
OFF.

through 3

ON ON ON 300BPS
ON ON OFF 600BPS
ON OFF ON 1200BPS

ON OFF OFF 2400BP S
OFF ON ON 4800BPS
OFF ON OFF 9600BPS

4-4 Issue 2 December 1995

Connect the MCI Line to the Swi tch

NOTE:

2. Set the p a ri ty of the MCI link to even and the word length to 7 bits.
Use Table 4-2 and Table 4-3 to set the DIP-switc h es on the MCI I/O card

in the switch .

If you need more informati on for sett ing the baud rate, parity, and
DIP-switches on the NEAX 2400 MCI port, refer to the
documentation supplied with your switch or contact your switch
service r e p resent ative .

Table 4-2. MCI I/O Port DIP-Sw itch SW01 or SW11 Settin gs for Swi tches 4

through 8

Switch
Number

4

5

6

7

8

Setting Function

ON Parity bit val id
OFF Parity b it invalid
ON Odd parity
OFF Even pari t y
ON 7 bits
OFF 8 bits
ON 1 stop bit
OFF 2 stop bits
ON Send side FIFO is 1 byte
OFF Send side FIFO is 64 bytes

Issue 2 December 1995 4-5

Hardware Installation

NOTE

Table 4-3. MCI I/O Port DIP-Sw itch SW02 or SW12 Settin gs for Swi tches 1

through 8

Switch
Number

1

2

3

4

5

6

7

Setting Function

ON When PB lead is - terminal is busy
OFF When PB lead is + terminal is busy
ON DTR signal is always ON
OFF DTR signal is controlled by the CPU
ON DSR signal is not provided
OFF DSR signal is provided
ON CD is not provided
OFF CD is provide d
ON CS is not provided
OFF CS is provided
ON CI is not p rovi de d
OFF CI is provided
ON PB signal is not provided
OFF PB signal is provided

8 OFF Not used

:

Recommended Default Settings:

■ If you use port 0, configure switches 01 and 02. If you use

port 1, configure switches 11 and 12.

■ S tandard switch s e tt ings f or S W01 or SW 1 1 are 1 ON, 2 O FF,

3 ON, 4 OFF, 5 OFF, 6 OFF, 7 ON, and 8 ON.

■ Standard switch settings for SW02 or SW12 are 1 ON, 2 ON,

3 ON, 4 ON, 5 ON, 6 ON, 7 ON, and 8 OFF.

3. Connect one end of a 25-pair cable to the MCI I/O port on the switch .
To create the cable, refer to Table 4-4 for the correct cable pinouts.

4-6 Issue 2 December 1995

Table 4-4. Cable Pinouts

Connect the MCI Cable to the A25B Cable

NEAX 2400
25 Pair

Port 0
Violet/Slate Frame Ground 1

Blue/White Transmit Data 3
Orange/W hite Receive Data 2
Blue/Red Signal Ground 7
Port 1

Violet/Slate Frame Ground 1
Green/Black Transmit Data 3
Brown/Bla ck Rec eive Data 2
Green/Yellow Sig nal Ground 7

Proceed to the next section.

RS-232
Function

RS-232
Pin
Number

Connect the MCI Cable to the A25B
Cable

The customer or the customer’s switch technician must connect the cable. AT&T
does not assume responsibility for connecting the MCI cable and the A25B
cable.

After connecting the MCI cable to the switch, you must connect the MCI cable to
the A2 5B 25-pair Amphenol cable. Use the following instructions to complete the
connection.

1. Connect the free end of the MCI cable to one end of the A25B cable.

2. Connect the free end of the A25B cable to the Amphenol connector on the
Y-cable shipped with the SID.

Proceed to the next section.

Issue 2 December 1995 4-7

Hardware Installation

NOTE

Connect the Null Cable and the Y-Cable to the SID

The AT&T installation te c hnician, the c ustom er, or the cu stomer’s switch
technician must complete this task.

The NEAX 2400 switc h comm unicat es with the SID through a Message Center
Interface (MCI) link. To connect the SID to the MCI digital port, you must connect
a Null cable and a Y-cable to the SID. Use the following instructions to connect
the c a b les to the SID.

1. Connect one end of the Null cable to the 25-pin Link B on the SID, shown
in Figure 4-3.

2. Connect Port 0 of the Y-cable to the free end of the Null c able.

:

Port 1 on the Y-cable is not used for any connections with this
integration.

Proceed to the next section.

Power
Switch

Power

Cord
Outlet
(Male)

115-230V AC

50/60 Hz

(Fan Outlet)

Figure 4-3. Back View of the SID

25 Pin 25 Pin

Link A Link B

Diag Net B Net A Line B Line AModem

4-8 Issue 2 December 1995

Connect the SID to the INTUITY

NOTE

System

This task requires you to connect the 6’ RS-232 cable to the SID and to the
INTUITY System and should be complet e d by the AT&T installation technician.
The c ab l e connects directly to the SID and connects to the INTUITY system
through a 6-to-25-pin ad a ptor and a mo d ular cable. Use the followin g
instructions to connect the SID to the INTUIT Y System.

1. Connect the 25-pin RS-232 connector to Link A on the back of the SID.
Figure 4-3 shows you the location of Link A.

2. Connect the 25-pin end of the 6-to-25-pin adaptor to the free end of the
RS-232 cable.

:

If you are connecting the SID to a MAP/5 through the COM1 port,
you do not need the adaptor. Connect the free end of the RS-232
cable to the COM1 port.

3. Plug the mo dular cable into the 6-to-25-pin adaptor.

Connect the SID to the INTUITY System

4. Plug the free end of the m odular ca b le int o the multiport serial ca rd in the
MAP/5, MAP/40, or M A P/100 platform.

Proceed to the next section.

Connect the SID Power Cord

The AT&T installation te c hnician or the custom er must c o m p let e thi s task.

1. Plug the female en d of the p o w e r cord into the AC power-in socket on the
SID, shown in Figure 4-3.

2. Plug the male e n d of the power cord into the AC outlet provided by the
customer.

3. Locate the power switch on the back of the SID, shown in Figure 4-3.

4. Toggle the power switch to the
When you turn on the power switch, the Status LED on the front of the SID

illuminates.

You have c o m plete d the hardware installation steps required for the NEAX 2400
integration. Proceed to Chapter 5, "Installin g SID S oft ware on the INTUITY
System", in this document.

ON

p o si ti on.

Issue 2 December 1995 4-9

Hardware Installation

4-10 I ssue 2 December 1995

Installing SID Software on the

NOTE

INTU ITY Sy ste m

This chapter provides procedures for installing the SID software on the INTUITY
system.

:

Before you install the SID software, make sure that the voice system and
maintenance software are installed. Also, ensure that no other swit ch
software is already installed.

5

To install the S ID software, p erfo rm the following 4 procedures:

1. Stop the voice system.

2. Loa d th e SID software.

3. Start the voice system.

4. Turn on INTUI TY AUDIX transfer feature.

Each of these procedures is described in the following sections.

Requirements

Before you install the SID software, note the following requirem ent s:

Login: craft
Materials: SID Switch Integration

Software (2 floppy disks)

Issue 2 December 1995 5-1

Installing SID Software on t he INTU IT Y Sy stem

Stop the Voice System

Before you can load the SID so ftware, you must stop the voice system.

!

CAUTION:

All calls in progress will be disconnecte d.

Use the following procedure to stop the voice system.

1. Login as craft.

2. Press to acc ept the AT386 defa ul t.

ENTER

You see the INTUITY Adm inist rati on men u.

3. Select the following series of menu o p tio ns:

> Customer/Services Ad m ini strat ion

> System Management

> System Control

>Stop Voic e System

After you select the last option, Stop Voice System, you receive the
following message:

Enter y to continue, n to quit.

4. Enter y to begin the process.
Before stop pin g th e voic e system, the system pauses until all calls in

progress disconnect. During the pause, you see a series of messages.
When all calls have disconnected, you receive the following message:

The Voice System has stopped
Press ENTER to continue...

5. Press .

ENTER

The syst e m returns you to the System Cont rol me nu.

6. Press until you see the INTUI TY Adm in i st r a t ion menu.

CANCEL

You are now ready to load the SID software, as described in th e next
section.

5-2 Issue 2 December 1995

Load the SID Software

1. Starting at the INTUITY Adm inistration menu, select the following series of
menu options:

> Customer/Services Ad m ini strat ion

>System M a nagement

>UNIX Management

>Software Install

After you select the last option, you see the Software Install menu, as shown in
Figure 5-1.

Load the SID Software

Figure 5-1. Software Install Menu

Issue 2 December 1995 5-3

Installing SID Software on t he INTU IT Y Sy stem

2. Select Floppy drive from the So ftware Install menu.
The syst e m responds:

Insert diskette into Floppy Drive 1.
Type [go] when ready
or [q] to quit: (default: go)

3. Insert SID Switch In tegration Package Disk 1 of 2 into the 3.5” floppy drive.

4. Press to install the software.

ENTER

The syst e m responds:

Installation in progress. Do not remove the diskette.
The following packages are available:

1 sid INTUITY SID Switch Integration Package
(486) 1.0-16

Select package(s) you wish to process (or ‘all’ to
process all packages). (default: all) [?, ??, q]

5. Press to a cce p t the defaul t of all.

ENTER

You wil l see a series of messages in d i catin g that the software is being
installed including a copyright statem ent. The s y ste m pauses at the
following promp t:

Select type of switch:

1) NEAX

2) ROLM

3) MITEL

4) NORTHERN

5) QUIT

Enter Selection:

6. Enter 1 to select NEAX. You receive the following confirmation message:

Confirm: You selected option 1. (y/n)

7. Enter y to select yes. The installation continues. The system pauses when
you see the following prompt:

Insert diskette 2 of 2 into Floppy Drive 1.
Type [go] when ready
or [q] to quit: (default: go)

8. Remove Disk 1 of 2 from the flop p y dr i ve.

9. Insert Disk 2 of 2 into the floppy drive.

10. Press to c o n tin ue the inst alla tio n.

ENTER

Following several screen messages, you see the Switch Link
Adm inist rati o n screen as shown in Figure 5-2. The screen contains the
system d efa ult s that are automatically set when you load the software.

5-4 Issue 2 December 1995

Load the SID Software

Figure 5-2. Switch Link Administration Screen with System Defaults

11. Use Table 5-1 to enter the correct values in each field on the Switch Link
Administration scree n.

Issue 2 December 1995 5-5

Installing SID Software on t he INTU IT Y Sy stem

Table 5-1. Switch Link Administration Screen Entries

Field Description

Data link test number Indicates the test number sent to the switch t o verify

whether the switc h is ac tive.
Setting: A 7- or 10-digit number that is

service extension number. The number of digits must
agree with the setting for the dialstring size set on the
S ID. Re fer to Chapter 3, " Switch Integration Planning",
to find the dialstring size.

Serial port I n d icat es which p ort on the multi-port circuit card in

the INTUITY system is connected to the integration
device.

not

an in-

Se tting: Press (F2) to choose from a menu of
available ports. Settings are in the format /dev/ttysa
where

x

is a letter a - h representing a port on the

CHOICES

x,

circuit card (from right to left). AT&T recommends
that you use /dev/ttysaa as the serial port.

Baud rate In d icates the rate at which the SID and the INTUITY

system communicate.
Setting: A ba u d rate of 1200, 2400, 4800, or 9600.

Press (F2) to choose from a menu of

CHOICES

possible settings. This setting must agree the BAUD
setting on the SID. AT&T recommends that you use a
baud rate of 2400.

Comment Use the field to en ter a comment. E nter a maximum of

30 characters. In your comment, do not use double
quotation marks (“) or + backslash (\).

SHIFT

5-6 Issue 2 December 1995

Load the SID Software

12. Press (F3).

SAVE

After you press the key, you receive a confirmation message as shown in
Figure 5-3. The message tells you that the serial po rt was registered
successfully and th at you need to start the voice syst em

Figure 5-3 Sw itch Link Adminis tration Confirmation Message

13. Press (F6).

CANCEL

You see the Switch Link Administration screen.

14. Press (F6) again.

CANCEL

You see several messages indicating that the installation is still running.
When the installation process finishes, you see the following me ss a g es:

Installation of INTUITY SID Integration Package (sid)
was successful.

Insert a diskette into Floppy Drive 1.
Type [go] when ready
or [q] to quit: (default: go)

15. Remove Disk 2 of 2 from the floppy dr i ve.

16. Enter q to q uit.
The Software Install screen is redisplayed.

17. Press until you see the INTUITY Admi nistrat ion me nu.

CANCEL

Restart the voice system as described in the next section.

Issue 2 December 1995 5-7

Installing SID Software on t he INTU IT Y Sy stem

Start the Voice System

Restart the voice system for the INTUITY system to accept and process calls.
Use the following procedure to start the voice system.

1. Starting at the INTUITY Adm i nistration menu, select the following series of
menu options:

> Customer/Services Ad m ini strat ion

> System Management

> System Control

>Start Voice System

You see messag es indicating that the voice system is being restarted.
When the process finishes, you see the following message:

Startup of the Voice System is complete
Press ENTER to continue...

2. Press .

3. Press until you see the INTUI TY Adm in i st r a t ion menu.

ENTER

You see the System Control menu.

CANCEL

Turn on Transfer Feature

After you install the NEAX software and restart the voice system, you need to turn
on the transfer feature in INTUIT Y AU D IX. For this procedure, see

AUDIX Administration,

585-310-539, and set the transfer type field to

INTUITY

basic

.

5-8 Issue 2 December 1995

Administering the INTUITY System
for the NEAX Integration

This chapter describes how to administer the INTUITY system for integration with
the NEAX switc h . To integrate wit h the NEAX switch, the INTUITY syst e m ne eds
to know specific information about how th e inte g rati on is set u p , such as the
serial port and baud rate being used. To administer the INTUITY system, you
must complete the following screens:

6

■ Switch L i nk Administ rati on scree n

■ System Translati on screen

Issue 2 December 1995 6-1

Administering t he INT UIT Y Sy stem for the NEA X Inte gratio n

Administering the Switch Link
Administration Screen

During the NEAX software installation p rocess, the values for the Switch Link
Administration screen were administered. You need to change the default
settings on this screen. Use the following procedure to change the settings.

1. Login as craft.

2. Press to acc ept the AT386 defa ul t.

ENTER

You see the INTUITY Adm inistrati on men u as shown in Figure 6-1.

Figure 6-1. INTUITY Main Menu

3. Select Switch Interface Administration from the INTUITY Main Menu.
After you select the option, you see the Switc h Inte rface Administration
menu as shown in Figure 6-2.

6-2 Issue 2 December 1995

Administering the Switch Link Admi nistra tion Screen

Figure 6-2 Switch Interface Admin istration Menu

4. Select Switch Link Administra tion from the menu. After you select the
opt ion, yo u see t he Switch Link Administ ratio n screen as shown in Figure
6-3.

Figure 6-3 Switch Link Administration Screen

5. Use Table 6-1 to enter the correct values in each field on the Switch Link
Administration scree n.

Issue 2 December 1995 6-3

Administering t he INT UIT Y Sy stem for the NEA X Inte gratio n

Table 6-1. Switch Link Administration Screen Entries

Field Description

Data link test
number

Indicates the test number sent to the switch to verify
whether the switch is active.

not

Setting: A 7- or 10-digit number that is

an in­service extension number. The number of digits must
ag ree with the setti n g for the dialstring size set on the
SID. Refer to Chapter 3, "Switch Integration Planning",
to find the dialstri n g size.

Serial port Ind i cat e s which port on the multi-port circuit card in th e

INTUITY system is connected to th e integration device.
Setting: Press (F2) to choose from a menu of

available ports. Settings are in the format /dev/ttysa
where

x

is a letter a - h repre senti n g a port on t he

CHOICES

x,

circuit card (from right to left). AT&T recommends that
you use /dev/ttysa a as the serial port.

Baud rate Indi c a t es the ra te at whic h the SID and the INTUITY

system commu nicate.
Setting: A ba u d rate of 1200, 2400, 4800, or 9600.

Press (F2) to choose f rom a menu of po ss i b le

CHOICES

settings. This setting must a gree the BAUD set ting on
the SID. AT&T recommends that you use a ba u d rate
of 2400.

Comment Use the field to enter a co m m ent . Enter a maximum of

30 characters. In your com ment, d o not use d o u ble
quotation marks (“) or + backslash (\).

SHIFT

6-4 Issue 2 December 1995

Administering the Switch Link Admi nistra tion Screen

6. Press (F3).

SAVE

After you press the key, you receive a confirmation message as shown in
Figure 6-4. The message tells you that the serial po rt was registered
successfully and th at you need to stop and restart the voice system

Figure 6-4 Sw itch Link Adminis tration Confirmation Message

7. Press (F6) until you see the INTUITY Administration menu as

CANCEL

shown in the Figure 6-1.

8. Proce e d to the next section, "Stopping and Restarting the Voice System".

Issue 2 December 1995 6-5

Administering t he INT UIT Y Sy stem for the NEA X Inte gratio n

Stopping and Restarting the Voice System

To execute the changes you made on the Switch Lin k Admin istra tion screen, use
the following procedure to stop and restart the voice system.

1. Starting at the INTUITY Administration m enu, shown in Figure 6-1., select
the following series of menu options:

> Customer/Services Ad m ini strat ion

> System Management

> System Control

>Stop Voic e System

After you select the last option, Stop Voice System, you receive the
following message:

Enter y to continue, n to quit.

2. Enter y to begin the process.
Before stop pin g th e voic e system, the system pauses until all calls in

progress disconnect. During the pause, you see a series of messages.
When all calls have disconnected, you receive the following message:

The Voice System has stopped
Press ENTER to continue...

3. Press .

4. Select Start Voice System from the System Control menu.

5. Press .

ENTER

The syst e m returns you to the System Cont rol me nu.

After you select the option, you receive a message indicating that the
voice system is restarting. When the process finishes, you receive the
following messages:

Startup of the Voice System is complete
Press ENTER to continue...

ENTER

The syst e m returns you to the System Cont rol me nu.

6. Press until you see the INTUI TY Adm in i st r a t ion menu.

CANCEL

6-6 Issue 2 December 1995

Administering the System Translation Screen

Administering the System Translation
Screen

Use the following procedure to administer the System Translation screen.

1. Starting at the INTUITY Administration m enu, shown in Figure 6-1., select
the following series of menu options:

> Switch I nterf ace Ad ministration

> System Translation

After you select the System Translatio n option, you see the System
Translation screen as shown in Figure 6-5.

Figure 6-5. System Translation Screen

2. Use Table 6-2 to enter the correct values in each field on the Switch Link
Administration scree n.

Issue 2 December 1995 6-7

Administering t he INT UIT Y Sy stem for the NEA X Inte gratio n

Table 6-2. System Transl ation Screen Entries

Field Description

Switc h link type The field contains the current switch link t ype. You

cannot change this setting.

Host typ e The field contains the current host switch type. You

cannot change this setting.

Host link ID The field contains the current host link ID. You

cannot change this setting.

Extension length The field indicates the number of digits allowed for

each extension in the address range.
Setting: Enter a number from 3 to 10.

Address Ranges: first
Address Ranges: last
Address Ranges:
pu b lic network num ber

The fields indicate the first and last extension
number in th e address range and the public network
numb er.

Setting: Add ress ranges are obtained from the
switch. You can have up to 8 address ranges, one
for each public network numbe r. These ranges
cannot overlap.

The num be r of digits for the first and last extensions
corresponds to the setting in the Extension length
field. The number of di gits for the public network
numb er must mat c h the dial string on the SID. The
public network number must end wit h the digi t s of
the first extension number. For an example, see
Figure 6-5.

6-8 Issue 2 December 1995

Administering the System Translation Screen

3. Press (F3) to save you entries on the screen.

SAVE

After you press the key, you see the Command Output screen as shown in
Figure 6-6. The message indicates that the fields were up d a t ed
successfully.

Figure 6-6 Com mand Outpu t Screen

4. Press (F6) until you return to the INTUITY A dministration menu.

CANCEL

You have c o m pleted the procedure required on the INTUITY System.

Issue 2 December 1995 6-9

Administering t he INT UIT Y Sy stem for the NEA X Inte gratio n

6-10 I ssue 2 December 1995

NEAX 2400 Switch Administration

This chapter contains instru ctions for administering an NEC NEAX 2400 MCI
switch to work with an INTU ITY Sy ste m . I f yo u have an othe r type of switch, refer
to the docume ntation provided with that switch or the switch integration package
for more informat ion.

7

The instruc tions in this chapter only explain the screen fields and information
necessary to integrate the NEAX 2400 switch with an INTUITY System. If you
require more information for any screens or processes not explained in this
chapter, refer to the d ocumentation supplied with your switch for more
information.

As you adm ini ster the swit c h , you must perform the following processes:

■ Ad minister analog voice mail ports

■ Assign voice mail ports to a UCD group (switch group)

■ Configure the Message Center Interface link

NOTE:

This chapter contains adm ini strat ion g u i deli nes for the NEAX 2400 switch
with the INTUITY Syste m . The sw i tch admi nistration process shoul d b e
performed by a trained NEC switch technician.

Issue 2 December 1995 7-1

NEAX 2400 Switch Administration

NOTE:

Administer Analog Voice Mail Ports

Each voice mail port connects to the switch through an analog line. For the
integration process to function, you must configure the voice mail port analog
lines in the same manner as you conf igure a nalog lines for a 2500 telephone set.

After configuring th e ports on the switch, you must assign the analog p ort
extension numbers on the SID configuration. You perform the SID processes in
Chapter 8, "Switch I ntegration Device Administration".

Automat e d A ttend ant m ay no t work properly on the NEAX 2400 with
software version 4200 due to limitations in the NEAX 2400 switch.

Use the following instructions to administer the analog line s for the voice mail
ports.

1. Log on to the NEAX 2400 Maintenance and Administration Terminal
(MAT). For NEAX 2400 MAT logon instructions, contact your system
adm ini st rat or.

2. After you log on to the MAT, you see the 2400 Maintenance Command
MENU as shown in Figure 7-1.

*** 2400 MAINTENANCE COMMAND MENU ***

1 SYSTEM CONTROL
2 SYSTEM BACKUP
3 MAKE BUSY CONTROL
4 TRAFFIC DATA
5 TEST
6 STATION DATA
7 TRUNK DATA
8 NUMBERING PLAN
9 SERVICE FEATURE DATA (1)
10 SERVICE FEATURE DATA (2)
11 SIGNAL TRANSLATION DATA
12 RESTRICTION DATA
13 INSTALLATION
14 LIST UP

ENTER MENU ITEM NO [ 6 ]

Figure 7-1. 2400 Maintenance Com mand Menu

7-2 Issue 2 December 1995

Administer Analo g Voice Mail Ports

3. Enter 6 to select the S ta t io n Data option. A fter you selec t t he option, you
see the Station Data Comman d s screen as shown in Figure 7-2.

*** STATION DATA COMMANDS ***

1 ASDT: Assignment of Station Data [CM01]
2 ASCL: Assignment of Station Class Data [CM01]
3 ASTN: Assignment of Station Number [CM01]
4 DSTN: Display of Station Data [CM01]
5 AKYD: Assignment of Key Data for Dterm [CM01]
6 ASHP: Assignment of Station Hunting-Pilot [CM01]
7 RSHP: Remove Station Hunting-Pilot [CM01]
8 ASHC: Assignment of Station Hunting-Circularn [CM01]
9 RSHC: Remove Station Hunting-Circular [CM01]
10 ACPG: Assignment of Call Pickup Group [CM01]
11 AISA: Assignment of Individual Speed Calling Entry Area [CM02]
12 APHN: Assignment of Phantom Station Number [CM02]
13 ASHU: Assignment of Station Hunting-UCD [CM01]
14 RSHU: Remove Station Hunting-UCD [CM01]
15 AUOG: Assignment of UCD Overflow Group [CM01]

ENTER MENU ITEM NO [ 1 ]

Figure 7-2. Station Data Command s Menu

Issue 2 December 1995 7-3

NEAX 2400 Switch Administration

ENTER

4. Enter 1 to select the Assignment of Station Data option and enter station
adm ini strat ion informa tion for each voice mail port. After you select the
opt ion, yo u see t h e screen as shown in Figure 7-3.

Assignment of Station Data

TN: 1 STN: TN : Tenant Number
LENS: 000000 STN : Station Number
TEC: 1 RSC: 0 SFC: 0 LENS: Line Equipment Number (6 Digits)
TEC : Telephone Class (1-31)
1-DP (10PPS) 22-EMM
2-PB
3-DP/PB
11-VMM/VMZ
12-Dterm V
13-Data Terminal via Dterm V
14-Hot Line
15-Cas Line
RSC: Route Restriction Class (0-15) 16-Data Terminal via Data Module
for assignment of RSC,ARSC cmnd 18-Virtual Line Appearance
SFC: Service Feature Class (0-15) 19-TMM
for assignment of SFC,ASFC cmnd 20-PSM

Figure 7-3. Assignment of Station Data Screen

5. In the TN (Tenant Number) field, you see a default value of 1. To select the
def ault value, p ress . The cursor moves to the STN field.

ENTER

Contact your switch system ad m ini strat or to de t erm ine if this value must
be modified.

6. A t the STN (station) field, enter the number you p l an to use as an analo g
voice mail port extension. After you press the cursor moves to the
LENS field.

For example, if you want to assign extensions 500, 501, 502, and 503 to a
four p ort s ystem , enter 500 as the first extension.

7. In the LENS (Line Equ ipment Number) field, you see a d e fau lt value of

00000. Enter the correct LENS. After you press the cursor moves to
the TEC field.

Contact your switch system ad m ini strat or for the correct line equipment
assignment.

8. I n t h e TEC (Telephone Class) field, you see a d efault value of 1. Enter 3 in
the field to permit dial pulse and push button functionality. After you press

ENTER

the cursor moves to RSC field.

ENTER

7-4 Issue 2 December 1995

Administer Analo g Voice Mail Ports

9. In the RSC (Route Restriction Class) field , you see a d efault value of 0.
Enter the correct RSC. Af ter you press the cursor moves to the SFC

ENTER

field.
Contact your switch system ad m ini strat or to d e t erm ine if the de f ault value

is correct.

10. In the SFC (Service Feature Class) field, you see a default v alu e o f 0 . En ter
th e c orrec t SFC.

Contact your switch system ad m ini strat or for the correct SFC value.

11. When you finish ed iting the final fie l d , p ress to confirm the station

ENTER

administration.

12. When you assign the first station d ata c o m m and for a Line Package, the
message PKG CHECK appears on the screen.

Check that the correct circuit card is in the correct slot and press .
After you press the cursor returns to the first field.

ENTER

ENTER

If you continue to assign station data commands to the same Line
Package, you receive a WRT? message after entering the station
information.

Enter Y to c onfirm the inf o rmation. After you press the cursor

ENTER

returns to the first field.

13. Repeat steps 5 through 12 for each analog voice mail port yo u ne ed to
assign. For example, if you have already assigned extension 500 but you
still need to assign extensions 501, 502, and 503, return to Step 5 an d
enter 501 as the second extension. Repeat the process until 502 and 503
have been assigned. When you finish entering the analog voice mail port
numbers, press to return to the Station Data Comm a nds menu.

/

Proceed to the next section, “Assign Voice Mail Extensions to a UCD
Group.”

Issue 2 December 1995 7-5

NEAX 2400 Switch Administration

Assign Voice Mail Extensions to a UCD Group

After administering the analog voice mail ports, you must assign the ports to a
Uniformed Call Distribution (UCD) group or
UCD group becomes the forwarding target number for the group. When a
subscriber calls INTUITY System, they dial the target number of the UCD group.
If the target number is busy, the system
mem bers of the UCD group unt il the system finds an open channel an d
com p letes the c al l.

The examples in the previous section assign e d extensions 500, 501, 502, and
503 to the analog voice mail ports. 500 was assigned as the first port extension
and is the target number.

The NEAX 2400 support s up to seven UCD groups with twenty mem bers in each
group. The UCD groups do not automatically transfer calls to each other. To
connect the groups, you must use the UCD Overf low feature. Using UCD
Overflow, ca l ls flow to the next UCD group if all m embers of the first UCD group
are busy. To sup port more th an 24 p orts on the INTUITY System, use UCD
Overflow. Refer to the "Setting Up a UCD Overflow Group " section in this chapter
for UCD Overflow groups setup instructions.

switch group

hunts

or moves through the other

. The first extension of a

Use the following instructions to assign voice mail port extensions to a UCD
group.

7-6 Issue 2 December 1995

Assign Voice Mail Extensions to a UCD Group

1. A t the Station Data Commands Menu shown in Figure 7-2., ente r 13 to
select the Assignment of Station Hunting-UCD option. After you enter the
selection, you see the A ssignment Of Station Hunting - UCD screen as
shown in Figure 7-4.

Assignment of Station Hunting - UCD

TN: 1 TN : Tenant Number
STN: 500 STN: Station Number
CNT: 4 2 STN: 501 CNT: Number of Stations to entered
(Recommend Max of 20 stations)
ADD: Number of Stations to be added
(Recommend Max of 20 stations)
*STN: Station Numbers of the Stations
included in the UCD group
(* indicates the order of
a station in the group)

Figure 7-4. Assignm ent of Station Hunting -UCD Screen

2. In the TN field, enter the Tenant Number you assigned to the analog voice
mail ports. The system shows a de f ault value of 1 in the field.

After you press , the cursor moves to the STN field .

ENTER

3. In the STN field, enter the number you assign ed as the first voice mail port
extension. After you enter the station number, the cu rsor m oves to the
CNT fiel d .

For example, in the previous section a group of analog voice mail ports
was assig n e d extensions 500, 501, 502, and 503. 500 was th e first
extension assigned.

4. In the CNT (count) fi e l d , enter the number of extensions you need to
include in the UCD group. After you enter the count, the cursor moves to
the second STN field.

For exam ple, to se t u p a UCD group using extensions 500, 501, 502, and
503, enter 4.

Issue 2 December 1995 7-7

NEAX 2400 Switch Administration

5. In the second STN field, enter the second voice mail port station you need
to assign to the UCD group.

Using the 500, 501, 502, and 503 example, enter 501 as the second voice
mail port station.

6. Repeat Step 5 until you enter all voice mail port extensions in the UCD
group. The system continues to ask for voice mail port extensions until you
enter the enough stations to match the CNT field.

In the examp les above, CNT was set to 4. Extensions 500, 501, 502, and
503 were assigned to the UCD group. 503 is the fourth and last extension.

7. After you enter the last extension for the UCD group, you see the message
WRT? on the screen. Enter Y to confirm and save the information you
entered.

8. Press to exit the screen and return to the Station Data Commands

/

menu.

Setting Up a UCD Overflow Group

On the NEAX 2400 switch, you can create a maximum of 7 UCD groups with 20
station extensions in each UCD group. If all the extensions in a UCD group are
busy, calls do not automatically transfer to the next group. You must use the
UCD Overflow feature to link the groups toge ther. By using the UCD Overflow
feature, an incoming c all transfers from a busy UCD group to another UCD
group. If you plan to use an INTUITY System with more than 24 ports, you must
use the UCD overflow feature.

NOTE:

The NEAX 2400 switch must have software version 4200 or greater to
support UCD ove rflow. If the switch does not contain software version
4200 or great er, the SID only supports 20 voice mail extensi ons, th e
maximum allowed in one UCD group.

Use the following instructions to administer UCD Overflow.

1. Use the instructions in the previous section, “"Assign Voice Mail
Extensions to a UCD Group"” to as sign all voice mail ports to UCD groups.

For example, if you are setting u p an INTUITY System with 24 p o rts, you
could set up 4 UCD groups with 6 ports in each group. Determine the
best method for your appli c atio n.

2. After you create all necessary UCD groups and return to the Station Data
Command menu, enter 15 to select the Assignment of UCD Overflow
option.

7-8 Issue 2 December 1995

Assign Voice Mail Extensions to a UCD Group

After you select the option, you see the Assig n m ent of Ucd Overflow
Group screen as shown in Figure 7-5.

Assignment of UCD Overflow Group

TN-A: 1 STN-A: 500 TN-A, STN-A: Tenant Number and Station
TN-B: 1 STN-B: 502 which belongs to a UCD group
TN-B, STN-B: Tenant Number and Station
Number of member station
in a UCD group to be hunted
in the case where the UCD
designated by TN-A and STN-A
happens to be busy.

Figure 7-5. Assignment of UCD Overflow Group Screen

3. In the TN-A f ield, enter the Tenant Number you assigne d to the first UCD
group you created. After you press , the cursor moves to the STN-A

ENTER

field.

4. In t h e STN-A field , enter the target number of the first UCD group you
created. After you press , the cursor moves to the TN-B fiel d.

ENTER

For example, if you create two UCD groups with extensions 500 and 501
in the first group and extensions 502 and 503 in th e second group, the
target number for the first UCD group is 500.

5. In the TN-B f ield, enter the Tenant Number you assigne d to the UCD
group you want the system t o tr ansfer to when the firs t UCD group is busy.
Figure 7-5. use 1.

6. In the STN-B field, enter the target number of the UCD group you want the
system to transfer to when the first UCD group is busy.

Figure 7-5. uses 502 as the target number of the second group.

In the examp le, when all stations in UCD group 500 are busy, voice messaging
traffic a uto mat ically

overflows

or transfers to the target number of the second
UCD group, 502. Yo u can link more than two UCD groups. If you do need to link
more than two UCD group, assign overflow for the target number of the second
UCD group to the target number of the third UCD group. You may assign
overflow to as many as 7 groups of 20 stations each.

Issue 2 December 1995 7-9

NEAX 2400 Switch Administration

Configuring the Message Center Interface Link

Voice messaging information travels from the switc h to the SID through the
Messa g e Center Inte rface (MCI) link. For the MCI link to function properly, you
must configure the MCI data link. During the process you p erform the f ollowing
act ions:

■ Ad m inist er the Me ss a g e Waiting Lamp

■ Assi g n a p ort for the MCI link

■ Define the MCI port as a terminal

Administer the Message Wai ting Lamp

You must a d m in ister th e switc h to assign Message Waiting Lamp (MWL) control
to the MCI link. Use the following instructions to administ er the MC I link MWL
parameters.

NOTE:

Do not change any information on any screen until you contact your N EAX
2400 switch administrator. Few switches are identically configured. The
instructions in this section provide the minimum requirements for the MCI
integration to function wit h the SID. If you need mo re inform at ion on
configuring the switch, c ontact your switch administrator or con sult the
documentation supplied with the switch.

7-10 I ssue 2 December 1995

Configuring the Message Cent er Inte rface Link

1. A t the 2400 Main tena nce Command menu, shown in Figure 7-1., enter 13
to select the Installation op t ion . After you select the option, you see the
Installation Commands menu as shown in Figure 7-6.

*** INSTALLATION COMMANDS ***

1 ASYD: Assignment of System Data [CM03]
2 AUNT: Assignment of Unit Data [CM03]
3 ASTD: Assignment of State Translation Data [CM03]
4 ATCC: Assignment Terminal Configuration Command [CM03]
5 ASMD: Assignment Service Module Data [CM03]
6 MMNF: Make Menu File [CM02]

ENTER MENU ITEM NO [ 1 ]

Figure 7-6. Installation Commands Menu

Issue 2 December 1995 7-11

NEAX 2400 Switch Administration

2. Enter 1 to select the System Dat a op ti on. Af ter you press you see

ENTER

the Assignment Of Station Data screen as shown in Figure 7-7.

Assignment of System Data

SYS: 1 SYS : System Data Items
INDEX: 28 DATA: 20 1-System Data 1
2-System Data 2
3-System Data 3
TN : Tenant Number
INDEX: System Data Index
System Index
1 0-255
2 0-15
3 0-31
DATA : System Data (Hexa-decimal)

Figure 7-7. Assig nment of System Data S creen

3. Enter 1 in the SYS field.
You can select three types of switch system parameters. Each type has a

diff erent ef fec t on the switc h , as shown in the following list.

■ Type 1 — parameters that effect the entire system

■ Type 2 — parameters that effect specific system tenants

■ Type 3 — parameters that effec t the system timing

MWL c ontrol effects the entire system.

4. Enter 28 in the INDEX field.
System data (SYS) 1, which you specified in Step 3, uses 255 indexes to

control a variety of system p aram ete rs. In d ex 28 controls MWLs.

5. Enter 20 in the DATA field.
The value of 20 works with the informat ion you ent ered in SYS and INDEX

to set MWL control to the MCI link.

6. After entering the information, press to exit the screen and return to the
Installation Commands menu as shown in Figure 7-6.

/

7-12 I ssue 2 December 1995

Configuring the Message Cent er Inte rface Link

If you need more information for any of the screen fields or processes described
in this section, contact your swi t c h a dmi nist rator o r co nsult the documentation
supplied with your switch.

Assign a Port for the Message Center
Interface Link

Use the inst ructions in this section to assign a port for the MCI link. Assigning a
port tells the switch the proper port to send information to the SID through the
MCI link.

1. At the Installation Commands menu, shown in Figure 7-6., enter 1 to select
the System Data o p t ion . After you press you see the ASsignment
Of Station Data screen as shown in Figure 7-8.

Assignment of System Data

SYS: 1 SYS : System Data Items
INDEX: 29 DATA: 02 1-System Data 1
2-System Data 2
3-System Data 3
TN : Tenant Number
INDEX: System Data Index
System Index
1 0-255
2 0-15
3 0-31
DATA : System Data (Hexa-decimal)

ENTER

Figure 7-8. Assig nment of Sys tem Data S creen

2. Enter 1 in the SYS field to tell the switch that the parameter changes effect
the entire system.

3. Enter 29 in the INDEX field.
System data (SYS) 1 uses 255 i n d exes to c ontrol a variety of system

parameters. Index 29 controls the port assignment for the MCI link.

Issue 2 December 1995 7-13

NEAX 2400 Switch Administration

4. Enter the port as sig n m ent nu m b er in the DATA field. Use Table 7-1 to
det erm ine the p ort assignment for the MCI link.

To use the chart, find the port numb e r you want to use under the Port
heading. When you find the port number, fin d the Data value in th e Data
column across from the port number. One port is reserved for the MAT.
The example in Figure 7-8. uses port 1 (Data 02).

Table 7-1. Por t Assign ment Da t a Field Values

Port Data Bit

MAT Terminal
1021
2042
3083
4204
5405

5. After entering the information, press to exit the screen and return to the

/

Installation Commands menu as shown in Figure 7-6.

If you need more information for any of the screen fields or processes used in this
section, contact your switch administrator or consult the documentat io n supplied
with your switch.

7-14 I ssue 2 December 1995

Configuring the Message Cent er Inte rface Link

Define the Port as a Terminal

You must now designate that the port assigned to the MCI link is a terminal or
two-way communication port. If you do not perform this step, the switch uses the
port as a printer or one-way communication port.

Use the following instru ctions to define the MCI port type.

1. At the Installation Commands menu, shown in Figure 7-6., enter 1 to select
the System Data option. After you press , you see the Assignment of
Station Data screen as shown in Figure 7-9.

Assignment of System Data

SYS: 1 SYS : System Data Items
INDEX: 117 DATA: 01 1-System Data 1
2-System Data 2
3-System Data 3
TN : Tenant Number
INDEX: System Data Index
System Index
1 0-255
2 0-15
3 0-31
DATA : System Data (Hexa-decimal)

ENTER

Figure 7-9. Assignment of System Data

2. Enter 1 in the SYS field to tell the switch that the parameter changes effect
the entire system.

3. Enter the index nu m b er in the INDEX field that corresponds to the port
number you entere d in the previous section, "Assign a Port for the
Messa g e Cent er Inte rface Link". Use Table 7-2 to d eterm ine the ind ex
number for the port.

Issue 2 December 1995 7-15

NEAX 2400 Switch Administration

Under th e Port heading, f i n d the port number you assigned to the MCI link
in the "Assign a Port for the Message Center Interface Link" section. When
you find the port number, locate the index value in the Index column
across from the port number. Figure 7-9. uses an ind ex value of 117,
showing that the MCI link was assi g n e d p ort number 1.

Table 7-2. Index Assignment Va lues

Port Index Data

MAT Terminal
1 117 01
2 118 01
3 119 01
4 120 01
5 121 01

4. Enter 1 in the DATA field. The number tells the switch tha t the p ort is a
terminal and allows two-way communication.

Assign the MCI Link to a UCD Group

You must instruct the switch that the MCI link is associated with the UCD group
you created in the previous section. If you do not perform this step, the switch
does not communicate through the MCI link.

7-16 I ssue 2 December 1995

Configuring the Message Cent er Inte rface Link

ENTER

Use the following instru ctio ns to configure the UCD group with the MCI link.

1. At the INSTALLATION COMMANDS menu, shown in Figure 7-6., enter 1 to
select the Syst em D ata option. After you press , you see the
ASSIGNMENT OF STATION DATA screen as shown in Figure 7-10.

Assignment of System Data

SYS: 2 TN: 1 SYS : System Data Items
INDEX: 6 DATA: 01 1-System Data 1
2-System Data 2
3-System Data 3
TN : Tenant Number
INDEX: System Data Index
System Index
1 0-255
2 0-15
3 0-31
DATA : System Data (Hexa-decimal)

Figure 7-10.Assignment of System Data

2. Enter 2 in the SYS field to tell the switch to associ ate the MCI link with a
UCD group on a tenant by tenant basis.

3. Enter 1 in the TN field. You must use the same tenant val ue that you used
to create the analog stations and UCD groups.

4. Enter 6 in the INDE X fie ld. The value contains fiel d s that all ow the sy stem
to associate the MCI link with the UCD group or groups.

Issue 2 December 1995 7-17

NEAX 2400 Switch Administration

NOTE:

5. Look at the value in the DATA field and write the value on the following line

Do not change the value in the DATA field until you consult with
your switch a d m ini strat or. This index contains other fields that
control features not relate d to MCI.

6. Enter 01 in the DATA field.

You have completed the NEAX 2400 MCI switch administration. Proceed to
Chapter 8, "Switch I ntegration Device Administration", to configure the switch
integration device.

Current DATA value: _________

7-18 I ssue 2 December 1995

Switch Integration Device Administration

The instructions in this chapter explain how to configure the SID to integrate with
an NEAX 2400 MCI switch and an INTUITY System. The installation technician
administers the SID based on NEAX switch administration information provided
by the customer. As you administer the SID configuration, you must perform the
following tasks:

8

■ Administer the basic parameters

— Number of voice mail ports
— Message desk number
— CPID p ad string
— MWI pad string
— MWI feature

■ Ad m inist er the extensi ons an d l o g ical termin al numbers

■ Save an d start th e c onfiguration

■ Ad m inist er the serial d a ta links

■ Se t the security level

■ Change the system parameters

— Set the date and time
— Adjust the LCD contrast

Issue 2 December 1995 8-1

Switch Integrat ion Device Ad ministrat ion

Administer the Basic Parameters

In Chapter 3, "Switch Integration Planning", you completed switch i nte gration
planning worksheets and det ermined the values for each of the basic
parameters. If you did not c o m plet e the worksheets, turn to Chap t er 3 an d
com p l e te th em now before you proceed with the instructions in this chapter.

After you complete the worksheets in Chapter 3, continue with the instructions on
the next page to configure the basic parameters.

1. To access the basic paramete rs e d i t forms, press on the SID

FUNC

keypad.
After you press the key, you see the MCI MAIN MENU as shown in the

following examp le:

NEC 1-View 2-Utils 3-System

4-Setup 5-Logs

2. To set up the basic parameters for the MCI dat a link, press on the SID

4

keypad to select th e S ETUP option.
After you press the key, you see the SETUP menu as shown in the

following examp le:

SETUP 1-Params 2-Ports 3-Clear

4-Advanced

3. Press on the SID keypad to access the first in a series of ei g ht

1

PARAMS edit forms as shown in the following example:

SETUP Number of Ports 140

0

4. Enter the number of analog voice mail ports from worksheet A that the SID
must supp ort for the INTUI TY System.

5. Press to confirm the number and move to the next basic parameter edit
form, the MSG DESK NUMBER form, as shown in the following exam ple:

SETUP Msg Desk Number: 001

8-2 Issue 2 December 1995

Administer the Basi c Parameters

6. Enter the three-digit message desk number from worksheet A in Chapter

3.

7. Press to confirm the number and move to the next basic parameter edit
form, the CPID PAD STRING form, as shown in the following example:

SETUP CPID Pad String: 0000000

8. Press to accept the default CPID Pad String numb er of 0000000 and
move to the next basic param eter edit form, the MWI PAD STRING form,
as shown in the following example:

SETUP MWI Pad String: 0000000

9. Press to accept the default MWI pa d string numb e r of 0000000 and
move to the next basic param eter edit form, the MWI FEATURE form, as
shown in the following example :

SETUP MWI Feature: ENABLE
<- ->1

10. Set the value for the messag e wait ing feature as liste d on worksheet A in
Chapter 2.

The SID defaults to Enable. If you want to turn off the feature, press the left
or right arrow key t o change the value to Disable.

11. Press to confirm the informat ion.

ENTER

You have finished e n tering t he MCI b a si c p a rame ter inform ation. To return to the
MCI MAIN MENU, press .

FUNC

Proceed to the “ Assign Extensions an d LTNs” section on the next page to
continue the SID configurat ion.

Issue 2 December 1995 8-3

Switch Integrat ion Device Ad ministrat ion

Assign Extensions and LTNs

As you assign extensions an d LTNs, you associate an LTN (Centrex LTN) with
each analog extension number used by an INTUITY System. For each extension,
you must assign the same LTN to the extension as the INTUITY System assigns
to the extension. If you do not assign the same LTN, the SID does not integrate
calls properly. Read the section on the AutoFill feature be f ore you ass i g n
extensions and LTNs.

Use the following instructions to assign extensions and LTNs.

1. To access the extension and LTN ed it forms, press on the SID

FUNC

keypad.
After you press the key, you see the SETUP menu as shown in the

following examp le:

SETUP 1-Params 2-Ports 3-Clear

4-Advanced

2. Press to select Ports and access the chain of forms use d to ent er an d

2

edi t extension and LTN i nformation.
After you press the key, you see the VM PORT form as shown in the

following examp le:

VM Port 1 LTN: 0001

Extension: ------

The VM PORT0 form a n d the next series of forms link to g et her. The
number of VM PORT0 forms linked together depends on the number you
entered on the NUMBER OF VOICE MAIL PORTS form in the “Basic
Parameters” section. If you entered 4, for example, the SID would link 4
VM PO RT forms together.

3. If you d o not want to use the de f aul t LTN, use th e keypad to type an LTN
over the d efault. The sample screen uses an LTN of 0001.

In Chapter 3, you completed worksheet B, “Extension/LTN Plan. ” Use
worksheet B as you enter LTNs and extensions.

4. Press to c o nfirm the LTN. The cursor moves t o the Extension field.

ENTER

8-4 Issue 2 December 1995

Assign Extensions and LTNs

ENTER

5. Use the keypad to type an extension for the LTN.
Use worksheet B as you enter LTNs and extensions.

NOTE:

Each VM PORT 0 form co n tai ns a de f aul t LTN, startin g wit h 0001. If
you want to use the d efa ult , press to select th e d ef ault and

ENTER

move the c ur sor to the Extension field. Enter the extension number
for the LTN. Press to confirm the number then press to
move to the next form.

6. After you enter the extension, press to move to the next VM PORT form
as shown in the following example:

VM Port 2 LTN: 0002

Extension: 211__

In the example, notice that th e LTN default automatically increased by one
to 0002. You also ca n set the extensi on fiel d to autom at ically increase by
using the Autofill feature. For more information on the Autofill feature, refer
to the section titled “Using AutoFill.”

7. Repeat steps 4 through 6 until you have entered an LTN and an extension

8. A fter you have entered valid LTNs and extensions for all forms, press

Using Aut oF ill

If you use consecutive extension num bers, numbers that increase by one, the
S ID provides an
you enter the first extension number on the first VM PORT f orm. As you move to
the next VM PORT form, AutoFill a d ds one to the extension you entered and
places the number in the Extension field.

Example: At the first VM PORT form for a four port configuration, you enter 210 in
the Extension field. After selecting AutoFill, you move t o the next VM PORT form.
The SID adds one to the extension and pl aces 211 in the Extension field. On the
next form, the SID places 212 in the field and 213 in the extension number field
on the fourth (last) form.

for each analog voice mail port.

FUNC

to return to the MCI MAIN MENU.

AutoFill

feature that automates the entry process. Using AutoFill,

Issue 2 December 1995 8-5

Switch Integrat ion Device Ad ministrat ion

Follow the instructi ons on the next page to use the AutoFill feature.

1. After accessing the first VM PORT form as instructed in the previous
section of this document, ente r a n extension number in the Extension field.
The followin g example uses 210 as the first extension number:

VM Port 1 LTN: 0001

2. Position the cursor on the extension number you entered.

3. Press the MODE key for edit or help.
After you press the key, you see an editor help screen as shown in the

following examp le:

EDIT 1-Overtype 2-Insert 3-Clear

4-Undo 5-AutoFill

Extension: 210__

4. Press to activate the AutoFill op tion. The SID now uses the number you

5

entered in the first extension field as the base number, ad d s one to the
number for each form, and places the new number in the extension fields
of the remaining forms. In the example, 210 was used as the first
extension number. AutoFill automatically places the extension number s
211, 212, an d 213 into the second, third and fourth forms and returns you
to the VM PORT form.

If only part of your extensions are num bered consecutively, you can still use the
AutoFill feature.

Example: You have a 12 port system. The five extension numbers from 100 to
104 are consecutive. After extension 104, your extensi ons skip to 200 and
continue co n secutive ly to 206. To use the AutoFill feature, follow the regular
Autofill instructions for numbe rs 100 to 104. When you reach the form that
contains extension 105, move the cursor to the Exten si on fiel d. Enter 200 in the
field and turn on AutoFill again. The SID pl aces extensions 201 to 206 in the
remaining 6 edit forms.

You also can use AutoFill for LTN data. If you need to start your LTNs at 0010, for
example, enter 0010 into the first form. Turn on AutoFill. AutoFill enters 0011 and
up in th e LTN fields o f the remaini ng forms.

Continue to the procedure in the next se c tio n, “S avin g and Starting the
Config ura tion.”

8-6 Issue 2 December 1995

Saving and Starting the Configuration

After you a dminister the basic parameters and assign extensio ns an d LTNs, you
must save the configuration. You also can start the integration at this point,
although you should perform the tasks in the “Administer Serial Data Links”
section to check the default settings for the MCI and SMDI communication links .

Use the following instru ctions to save the configuration and start the system.

Saving and Starting the Confi gurat ion

1. Press on the SID keypad.

FUNC

After you press the key, you see the SETUP menu.

2. Press ag a in to ret urn to the M A IN MENU.

FUNC

After you press the key and return to the MAIN MENU, the SID checks the
current configuration against the info rmation you entered. Because you
made changes to the configuration, the SID places the following prompt
on the screen:

SAVE EDITS? 1-Yes 2-No

3. Press to select Yes and save your configuration changes.

1

After you press the key, the SID saves the informati on yo u entered and
shows the following me ss a g e on the screen:

Setup Saved...

4. A fter a short p ause, the SID places another promp t on the screen as
shown bel ow:

START SYSTEM? 1-Yes 2-No

5. If you want to start the inte gratio n, press to select Yes.
If you are not ready to start the integration, press to select NO.

After you press you see the Restarting System... message on the screen. The

1

1

2

SID p auses for a few seconds then starts the integration. When the inte g ra tio n

Issue 2 December 1995 8-7

Switch Integrat ion Device Ad ministrat ion

starts, you see the SMDI VIEW MODE screen as shown in the following diagram.
below:

SMDI Idle

When the SID receives calls, the screen changes t o show the SMDI packet being
sent to the INTUITY System.

The screen ap p ears similar to the following example:

SMDI MWI: 0OP:MWI 0000202!.
CPID: ..MD0010001D 0000201 ...

For more information on view modes, refer to Appendix B, "Using Views During
Integ ra tio n", in this d ocume nt. Conti nue to the procedure in the next section,
“Administer Serial Data Links.”

Administer Serial Data Links

The SID assigns default configurations to both the MCI and SMDI communication
ports. You need to check the SID to make sure the de f ault s are set c o rrectly and
match the requirements of your integration. The SID sets the defa ult s shown in
Table 8-1 for the serial da ta links.

Table 8-1. Serial Dat a Link Default Values

Link Type Settings

SMDI: 1200 b au d

7 dat a b i t s
1 stop bit
EVEN pari t y

MCI: 1200 bau d

7 dat a b i t s
1 stop bit
EVEN pari t y

8-8 Issue 2 December 1995

Administer Serial Data Links

Use the following instru ctions to check or correct the default settin gs.

1. To access the edit forms used to change the serial dat a links, press

FUNC

to access the MCI MAIN MENU.

After you press the key, you see the MCI MAIN MENU as shown in the
following examp le:

NEC 1-View 2-Utils 3-System

4-Setup 5-Logs

2. Select Utils from the menu by pressing on the SID keypad.

2

After you press the key, you see the UTILS menu as shown in the following
example:

UTILS 1-Login 2-Date/Time 3-Serial

3. Press on the SID keypad to access the SERIAL menu.

3

After you press the key you see the SERIAL menu as shown in the
following examp le:

SERIAL 1-Centrex 2-MCI

4. Enter the menu item numb e r of the serial da t a link you need to edit.
When you select MCI or Centrex (SMDI ) from t he men u, you access four

edi t forms. Use the forms to set the serial da ta to the values your
ap plication requires. For example, press on the keypad.

2

NOTE:

Both the MCI and Centre x e d it forms ap p ear the same, except for
the ed it form name. The MCI forms were chosen only as an
example in this document. You can select either seri al d a t a link or
both. You also can use the default values, as described earlier in
this section.

5. After you press the key, you see the BAUD RATE edit form as shown in the
following example:

MCI Baud Rate: 1200
<- ->1

Issue 2 December 1995 8-9

Switch Integrat ion Device Ad ministrat ion

NOTE:

6. To change the default value shown, press the left or right arrow key to
toggle through the optional values. The value you set for the baud rate
must equal th e value set for the SID to the INTUIT Y System communication
link bau d rate. Do not set two d ifferent values for the se links. Stop
pressing the arrow keys when you find the value you want to use.

In Chapter 3 you comp lete d worksheet A which contained lines for
the MCI b a u d rate a nd the SMDI baud rate. Refer to the worksheet
to review the baud rates you selected. For the INTUITY system, the
baud mu st be set to 2400.

7. After you select a b aud rate, press to confirm your choice and move to
the next form.

After you press enter, you see the PARITY form as shown in the following
example:

MCI Parity: EVEN
<- ->1

8. To change the default parity value shown in the field, press the left or right
arrow key to tog g le throug h the op tional values. Stop pressing the arrow
keys when you find the parity value you want to use.

9. After you select a parity, press to confirm your choice and move to the
next form.

After you press enter, you see the BYTE LENGTH form as shown in the
following example:

MCI Byte Length: 7 Bits
<- ->1

10. To change the default byte length shown in the field, press the left or right
arrow key to tog g le throug h the op tional values. Stop pressing the arrow
keys when you find the byte length you want to use.

11. After you select a b yte length, press to confirm your choice an d move
to the last form.

After you press the key, you see the ST OP BITS form as shown in the
following examp le:

MCI Stop Bits: 1
<- ->1

8-10 I ssue 2 December 1995

Changing System Parameters

12. To change the default stop bit value shown in the field, press the left or
right arrow key to toggle through the optional values. Stop pressing the
arrow keys when you find the stop bit value you want to use.

13. After you select a stop bit value, press to confirm your choice.

14. Press to return to th e MCI MAIN MENU. If you need to reconfigure

FUNC

the SMDI data link, return to step 2.

You have completed the MCI or SMDI configuration setup. The SID automatically
accept s and saves any information you change. Continue to the procedure in the
next section, “Changing System Parameters.”

Changing System Parameters

The SID provides access to some adjustable global system parameters. Yo u can
change the following tw o p aram eters:

■ Time and date

■ LCD contrast setting

Use the inst ructions in this section to change the two system paramet ers.

Setting the Date and Time

Set the d a te a n d time when yo u install your SID system so error log messages
are properly timestamped . Although the date and time are set at the factory, you
may need to change the time to correct differences in time zones. Follow the
instructions below to set the da t e and time.

ENTER

1. Press to access the MCI M A IN MENU.

2. Press to access the UTILITIES menu.

3. Press to access the DATE AND TIME form.

FUNC

2

2

After you press the key, you see the DT/TM form as shown in the following
example. The cursor appears in the month field.

DT/TM Date: 11/18/91

Time 15:35:00

4. Place the cursor on the Date field.

5. Enter the correct date in the format MM/DD/YY (month/day/year) by
pressing and typing the month, day, and year in each part of the

ENTER

date field. If the date is correct, do not change the information an d
proceed to the next step.

Issue 2 December 1995 8-11

Switch Integrat ion Device Ad ministrat ion

6. A fter you enter the year in the last d ate field, press to confirm the
date and move the cursor to the Ti me field.

7. Enter the correct time in the format HH:MM:SS (hour:minute:second) by
pressing and typing the hour, minutes, and seconds in each part of

ENTER

the time field. If the time shown is corr ect, proceed to the next step.

8. Press to return to the MCI MA IN MENU.

FUNC

The SID accepts and uses the information. You do not have to save the
information or restart the integration. Continue t o the next section, “Adjusting the
LCD Contrast.”

Adjusting the LCD Contrast

The LCD has a contrast a d just men t ed i t form that you use to ad just the screen.
Follow the instructions below to ad just the LCD contrast.

1. Press to ac cess th e M C I MAIN MENU.

2. Press to access the SYSTEM TOOLS menu.
After you press the key, you see the SYSTEM TOOLS menu as shown in

the following example:

FUNC

3

ENTER

SYSTEM 1-Info 2-Contrast 3-Start

4-Stop 5-Reboot

3. Press to access the CONTRAST form.

2

After you press the key, you see the CONTRAST form as shown in the
following examp le:

CONTRAST 50%
<- ->

4. Change the setting by pressing the right and left ar ro w keys. As you press
the arrow keys, the display changes.

5. Stop pressing the arrow keys when you adjust the LCD to a comfortable
level.

6. Press to return to the MCI MA IN MENU.

FUNC

Continue to the procedure in the next se c tio n, “Special P rocessing for Message
Waiting Lamps.”

8-12 I ssue 2 December 1995