AT&T 2355 User Manual

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

2.4 GHz Cordless Telephone

Answering System 2325/2365

with Caller ID/Call Waiting

Printed in China. Issue 1AT&T 07/02

Visit us at www.telephones.att.com

BEFORE YOU BEGIN . . . . . . . . 1

Parts List . . . . . . . . . . . . . . . . . . 1

About Caller Identification

(Caller ID). . . . . . . . . . . . . . . . 2

About the Call Log . . . . . . . . . . . 2

About Adding Handsets . . . . . . . 2

INSTALLATION . . . . . . . . . . . . 3

Table/Desk Installation . . . . . . . . 3

Belt Clip . . . . . . . . . . . . . . . . . . 5

Headset . . . . . . . . . . . . . . . . . . . 5

Wall Installation . . . . . . . . . . . . . 6

TELEPHONE FEATURE SETUP . . 7

Feature Setup Menu . . . . . . . . . . 7

Ring Volume . . . . . . . . . . . . . . . 8

Ring Pattern . . . . . . . . . . . . . . . . 9

Key Click . . . . . . . . . . . . . . . . . 10

Handset Name . . . . . . . . . . . . . 11

Language Setting . . . . . . . . . . . 12

Clear Message Waiting . . . . . . . . 13

Set Dial Method . . . . . . . . . . . . 14

TELEPHONE OPERATION . . . . . 15

Idle Screen . . . . . . . . . . . . . . . . 15

Make a Call . . . . . . . . . . . . . . . 15

Answer a Call . . . . . . . . . . . . . . 15

Handset Volume . . . . . . . . . . . . 15

Call Timer . . . . . . . . . . . . . . . . 16

Speakerphone . . . . . . . . . . . . . 16

Redial . . . . . . . . . . . . . . . . . . . 17

Flash/Call Waiting . . . . . . . . . . . 17

Mute . . . . . . . . . . . . . . . . . . . . 17

Page/Handset Locator . . . . . . . 18

Temporary Tone Dialing . . . . . . .18

Display Screen Messages . . . . . . 19

Display Screen Icons . . . . . . . . . 20

Base Lights . . . . . . . . . . . . . . . 21

Tones and What They Mean . . . 22

INTERCOM OPERATION . . . . . 23

Intercom Calls . . . . . . . . . . . . . 23

Answer an Incoming Call While

on an Intercom Call . . . . . . . . 24

Transfer a Call . . . . . . . . . . . . . 24

Forward a Call . . . . . . . . . . . . . 25

Conference Calling . . . . . . . . . . 26

PHONE BOOK . . . . . . . . . . . . 27

Store a Number and Name

in Phone Book . . . . . . . . . . . 27

Dial a Number

in Phone Book . . . . . . . . . . . 30

Edit a Number/Name

in Phone Book . . . . . . . . . . . 31

Delete a Number/Name

in Phone Book . . . . . . . . . . . 33

CALLER ID OPERATION . . . . . . 35

Review Call Log . . . . . . . . . . . . 36

Remove Call Records. . . . . . . . . 37

Store a Call Record

in Phone Book. . . . . . . . . . . . 39

Display Dial . . . . . . . . . . . . . . . 40

ANSWERING SYSTEM OPERATION

AT THE BASE . . . . . . . . . . . . . 41

Audible Indicators . . . . . . . . . . . 41

Turning Answering System

On or Off . . . . . . . . . . . . . . . 41

Set the Clock . . . . . . . . . . . . . . 41

About Mailboxes . . . . . . . . . . . 42

About Announcements . . . . . . . 42

Record Your Announcement . . . 43 Answering System

Feature Setup . . . . . . . . . . . . 44

Feature Summary . . . . . . . . . . . 45

Listen to Messages . . . . . . . . . . 46

Adjust Playback Volume . . . . . . 47

Delete Messages . . . . . . . . . . . . 47

Record Memo . . . . . . . . . . . . . . 48

Message Window Display . . . . . 49

REMOTE ACCESS . . . . . . . . . 50

Connect with the

Answering System . . . . . . . . . 50

Voice Menu . . . . . . . . . . . . . . . .50

Remote Access Commands . . . . . 51

BATTERIES . . . . . . . . . . . . . . 52

Battery Life . . . . . . . . . . . . . . . 52

Charge the Handset

Battery Pack . . . . . . . . . . . . . .52

Replace the Handset

Battery Pack . . . . . . . . . . . . . 53

IN CASE OF DIFFICULTY . . . . . 54

DEFAULT SETTINGS . . . . . . . . 60

TECHNICAL

SPECIFICATIONS . . . . . . . . 61

INDEX . . . . . . . . . . . . . . . . . 62

CONTENTS

BEFORE YOU BEGIN

Parts List

Your box should include:

This User’s Manual

Quick Start Guide

NiCd battery pack

Base Unit

Handset

2 Telephone line cord

Power adapter

Wallet Card

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NOTE: If you have purchased the AT&T 2365, please also refer to the parts list in your AT&T 2300 User’s Manual.

USER’S MANUAL

2.4 GHz Cordless Telephone

Answering System 2325/2365

with Caller ID/Call Waiting

Please also read

Part 1 — Important

Product Information

AT&T and the Globe Design are trademarks of AT&T Corp.licensed to Advanced American Telephones.

Part 2

INSTALLATION

Table/Desk Installation

NOTE: Install this telephone away from



electronic equipment,such as personal computers,television sets or microwave ovens.Avoid excessive heat, cold,dust or moisture.

1 Connect the telephone line cord. (figure a)

2 Connect the power cord to the base and

an electrical outlet not controlled by a wall switch. (figure a) The ANSWER ON/OFF light goes on,and CLf lashes in the message window.

Use only the power cord supplied with this product. If you need a replacement,call 1 800 222–3111.

3 Install the handset battery. Use only AT&T

Battery 3301,SKU# 91076. (figure b)

4 Charge the handset battery.

• Place the handset in the base.

• Charge the battery at least 12 hours. After the first charge,the battery will charge in eight hours.

5 Check for dial tone.

• After the batteries are charged,lift the handset and press P;you should hear a dial tone.

For detailed instructions for wall installation,to remove the belt clip,or use a headset with this phone please refer to the INSTALLATIONsection of your

User’s Manual

NOTE: If you have purchased the AT&T 2365,



you must place the fully charged2300 Expansion Headset into your 2365 base for registration.Refer to your 2300 User’s Manual for more etials.

QUICK START GUIDE

2.4 GHz Cordless Telephone 2325/2365 with Caller ID/Call Waiting

Modular

Standard

telephone

electrical

jack

outlet

Power CordLine Cord

figure a

b)Plug the battery pack

a)Remove battery

connector into handset.

compartment cover by

Place the battery pack and

pressing on indentation

wires in the compartment.

and sliding downward.

c)Replace cover by

sliding it on its track up over battery case until it snaps firmly into place.

figure b

Answering System 2325/2365

Remote Commands

To connect with your answering system: 1 Dial your telephone number from a touch tone phone. 2 When the system answers enter your Remote Access

Code (preset to 50).

3 Within 10 seconds, enter a remote command from inside

this card.

About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

• You have both Caller ID and Call Waiting,but as separate services (you may need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

About the Call Log

This phone assigns each incoming call a number from 1 to 50. The most recent call will have the lowest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information. See CALLER ID OPERATION, beginning on page 35, for more details.

If you answer a call before call information appears on the screen, it will not appear in the call log.

About Adding Handsets

This product is compatible with the AT&T 2300 Expansion Handset. You may use up to three 2300 units (purchased separately) with this phone. Follow the instructions provided with the additional handset(s) for installation and registration.



NOTE: If you have purchased the AT&T 2365, your set comes with one AT&T 2300 Expansion Handset. You can purchase up to two more 2300 Expansion Handsets for use with your 2365.

BEFORE YOU BEGIN

INSTALLATION

Table/Desk Installation



NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

1 Connect the telephone line cord.

Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111.

Standard

electrical

outlet

Modular telephone jack

2 Connect the power cord.

The ANSWER ON/OFF light goes on,and CL flashes in the Message Window.

INSTALLATION

3 Install the handset battery.

Use only AT&T Battery 3301, SKU# 91076.

4 Charge the handset battery.

• Place the handset in the base.

• Charge the battery at least 12 hours. After the first charge, the battery will charge in eight hours.

5 Check for dial tone.

• After the batteries are charged, lift the handset and press P; you should hear a dial tone.

b) Plug the battery pack

connector into handset. Place the battery pack and wires in the compartment.

a) Remove battery

compartment cover by pressing on indentation and sliding downward.

c) Replace cover by

sliding it on its track up over battery case until it snaps firmly into place.

INSTALLATION

Belt Clip

You can remove the belt clip from the handset.

Headset

You can use this telephone hands-free when you install any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T

2.5 mm headset.

Plug the headset into the jack located on the right side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely.

b) Press tabs

on belt clip into slots on back of handset to reattach.

a) Pull clip

away from handset to remove.

INSTALLATION

Wall Installation

1 Press the tabs as indicated

(figure a).

2 Flip the base extension open

(figure b).

3 Run the line cord and the power

cord through the opening in the base extension and plug them into the jacks on the phone.

(figure c).

4 Connect the telephone line cord

(figure e).

5 Connect the power cord

(figure e). The ANSWER ON/OFF light goes

on, and CL flashes in the Message Window.

Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111.

6 Snap the base extension down

firmly (figure d).

7 Mount the base on the wall

(figure e).

a) Align holes on base with

mounting studs on wall jack. b) Place power cord as shown. c) Pull base down on mounting

studs until it locks into place.

8 Follow Steps 3–5 in “Table/Desk

Installation.”

figure a

figure b

figure c

figure d

figure e

INSTALLATION

TELEPHONE FEATURE SETUP

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NOTE: This section directs you through setting up telephone features only. To set up and use the answering system, see ANSWERING SYSTEM OPERATION AT THE BASE beginning on page 41.

Feature Setup Menu

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NOTE: When you follow the directions to “Clear Message Waiting” or “Set Dial Method” you change settings for ALL registered handsets. All other features must be set separately at each handset. (See “About Adding Handsets on page 2 for details about additional handsets.)

Press S to enter the Feature Setup menu. Use + or - to choose features, then press S to save your choice.

Press C at any time to return to the previous menu item. Press C repeatedly to exit feature setup and return to the idle screen.

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NOTE: If you wait more than 30 seconds without pressing a key, the handset returns to the idle screen.

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NOTE: If you receive an incoming call while in feature setup, the phone automatically exits the menu to take the call.

❖❖❖❖❖

❙❙❙❙❙

◗◗◗◗◗

MMMMM

TELEPHONE FEATURE SETUP

Ring Volume

Adjust the volume of the handset ringer. Setting volume to 0 turns the ringer off and displays the ringer off icon ( ) on screen. The default setting is 6.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Use the keypad to enter a volume setting

(0 – 6)

— OR —

Press + or - to hear samples of ring volumes.

5 Press S to save desired setting.

RING VOLUME

>RING VOLUME

RING PATTERN

>CALL LOG

PHONE BOOK

❙❙❙❙❙

MMMMM

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TELEPHONE FEATURE SETUP

Ring Pattern

The external ring pattern sets which ringer you hear when you have an outside call. The internal ring pattern sets which ringer you hear when you have an intercom call from another registered handset (if installed). External ring pattern default setting is 0; internal ring pattern default setting is 1.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Press - or + then S to choose EXTERNAL

or INTERNAL.

5 Use the keypad to enter a ring pattern

selection (0 – 9)

— OR —

Press - or + to display desired setting. A sample of the displayed setting is played briefly.

6 Press S to save displayed setting. You will

hear a confirmation tone.

7 Press C to exit ring pattern setup.

>EXTERNAL

INTERNAL

>RING PATTERN

KEY CLICK

>CALL LOG

PHONE BOOK

❙❙❙❙❙

❖❖❖❖❖

MMMMM

◗◗◗◗◗

TELEPHONE FEATURE SETUP

Key Click

When this feature is on, each key press makes a sound. Default setting is ON.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Press 1 or + to select ON.

— OR —

Press 0 or - to select OFF.

5 Press S to save the displayed setting.

KEY CLICK ON

>KEY CLICK

HANDSET NAME

>CALL LOG

PHONE BOOK

❖❖❖❖❖

❙❙❙❙❙

PPPPP

MMMMM

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TELEPHONE FEATURE SETUP

Handset Name

You can customize the handset to display a name or word of your choice (up to 16 characters) in place of

• AT&T idle screen and

• HANDSET#1 (during intercom calls).

The default setting is AT&T.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Use the keypad and the chart on page 28 to

enter a handset name.

5 Press S to save the displayed name.

To change the name again at any time, simply repeat

Steps 1-5.

NAME

>HANDSET NAME

LANGUAGE

>CALL LOG

PHONE BOOK

❙❙❙❙❙

MMMMM

TELEPHONE FEATURE SETUP

Language Setting

You can set each registered handset so the display appears in English, Spanish or French. The default setting is ENGLISH.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays the current

language

4 Press + or - to scroll through the

language choices.

5 Press S to save the displayed language.

The screen returns to

>LANGUAGE

CLEAR MSG WAIT

LANGUAGE ENGLISH

>LANGUAGE

CLEAR MSG WAIT

>CALL LOG

PHONE BOOK

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❙❙❙❙❙

NNNNN

MMMMM

◗◗◗◗◗

TELEPHONE FEATURE SETUP

Clear Message Waiting

If you subscribe to telephone company voice mail service, and the message waiting indicator remains on even after you have reviewed all messages, follow the directions below to turn off the indicator.

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NOTE: These steps will clear the message waiting indicator for ALL registered handsets (See “About Adding Handsets” on page 2 for details about additional handsets.)

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Press S to confirm and remove the message

waiting indicator

— OR —

Press C to exit the menu without clearing the message waiting indicator.

The screen returns to

>CLEAR MSG WAIT

DIAL METHOD

CLEAR MSG WAIT CONFIRM?

>CLEAR MSG WAIT

DIAL METHOD

>CALL LOG

PHONE BOOK

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❙❙❙❙❙

MMMMM

TELEPHONE FEATURE SETUP

Set Dial Method



NOTE: When you change the dial method setting, ALL registered handsets are affected. (See “About Adding Handsets” on page 2 for details about additional handsets.)

This phone comes set for touch tone (DTMF) dialing. If you have dial pulse (rotary) service, you must set the dial method to PULSE.

1 Press S. The screen displays

2 Press + to - until the screen displays

3 Press S. The screen displays

4 Press 1 or + to select PULSE

— OR —

Press 0 or - to select DTMF.

5 Press S to save the displayed setting.

DIAL METHOD DTMF

>DIAL METHOD

CALL LOG

>CALL LOG

PHONE BOOK

❖❖❖❖❖

❙❙❙❙❙

NNNNN

MMMMM

◗◗◗◗◗

TELEPHONE FEATURE SETUP

TELEPHONE OPERATION

Idle Screen

When the handset is within range of the base and not on a call or in Feature Setup mode, the screen displays

If you assign a name to the handset (see “Handset Name” on page 11), that name will be displayed instead of AT&T.

Make a Call

1 Press P, then dial the number

— OR —

Dial the number, then press P.

2 To end the call, press

P again

— OR —

Place the handset in the base.

Answer a Call

1 Press P to answer a call. 2 To end the call, press P again

— OR —

Place the handset in the base.

Handset Volume

You can adjust the volume of what you hear through the handset during a conversation by pressing VOLUME + or VOLUME -. While you adjust the volume level, the screen display is similar to

HANDSET VOLUME

AT&T

❚❚❚❚❚

❘❘❘❘❘

NNNNN

TELEPHONE OPERATION

Call Timer

When the handset is on a call, the screen displays a timer and whether the call is external or internal (intercom). For example:

Speakerphone

When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a f lat surface (not in the base) and continue your conversation.

Make a Call

1 Press K, then dial the number

— OR —

Dial the number, then press K.

2 To end the call, press P

— OR —

Place the handset in the base.

Answer a Call

1 Press K to answer a call. 2 To end the call, press P

— OR —

Place the handset in the base.

Switch Between Handset and Speakerphone

While on a call you can press K to switch to speakerphone. While on a speakerphone call, press P to return to the handset.

PHONE 0:00:01

EXTERNAL CALL

❖❖❖❖❖

TELEPHONE OPERATION

Redial

The last five phone numbers dialed at the handset are stored in redial memory.

Press R repeatedly until the number you want to call is displayed then, press P to dial the displayed number

— OR —

Press P, then press REDIAL repeatedly until the number you want to call is displayed. Press S to dial the displayed number.

Press P to end the call.

Flash/Call Waiting

If you subscribe to Call Waiting service with your local telephone service provider,you can answer a new incoming call without losing your current call.

1 Press F to connect to the new call when

you receive a call-waiting signal.

2 Press F again to return to the original call.

NOTE: Use F to access other phone

company subscriber services, as described

by your provider.

Mute

1 During a telephone conversation,mute

the handset microphone by pressing M. The other party will be unable to hear anything on your end. The screen is similar to

2 To return to two-way conversation, press

M again.

PHONE 1:35:06

MUTED

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❖❖❖❖❖

NNNNN

MMMMM

❘

❘❘

TELEPHONE OPERATION

Page/Handset Locator



NOTE: If you have installed additional AT&T 2300 Extension Handsets (purchased separately) with your 2325 base, or you have purchased the AT&T 2365 with an additional handset, pressing L will signal ALL registered handsets. (See “About Adding Handsets” on page 2 for details about additional handsets.)

Page the handset(s) from the base by pressing L. The handset will sound a repeating tone.

To cancel the page press any key on the handset or L on the base, or wait 60 seconds.

Temporary Tone Dialing

If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call.

1 Make the call,and wait until it is connected. 2 Press T. Keys pressed after this send touch

tone signals.

3 After you hang up, the phone automatically

returns to dial pulse (rotary) service.

PPPPP

❖❖❖❖❖

TELEPHONE OPERATION

DISPLAY SCREEN MESSAGES

SCREEN DISPLAYS: WHEN:

EXTERNAL CALL You have an incoming phone call

(without Caller ID).

INTERCOM CALL You have an incoming intercom call.

The screen also shows the calling location (for example,HANDSET#2).

NOT REGISTERED This handset is not registered to the PLACE IN BASE base.

PLACE IN CHARGER A new uncharged battery has been

installed. Place the handset in the base to charge the battery.

CHARGING The handset battery is recharging and

may not have enough power for normal operation yet.

CHARGE BATTERY The battery is low.

NO LINE The phone line is disconnected. Check

the line jacks.

EXT IN USE Another phone on this line is in use.

OUT OF SERVICE The handset is out of range.

MESSAGE WAITING You have unreviewed voice mail

messages. (You must subscribe to Voice Mail service from your local telephone service provider.)

TELEPHONE OPERATION

DISPLAY SCREEN ICONS

THIS ICON: INDICATES

The handset ringer is turned off (See “Ring Volume” on page 8 for details)

The battery needs to be recharged.

! The Caller ID information displayed

is an unreviewed call.

NEW There are unreviewed calls in the call log.

TELEPHONE OPERATION

BASE LIGHTS

LIGHT: STATUS: INDICATES:

ON/OFF on Answering system is on

ON/OFF off Answering system is off

CHARGING on Handset is in the base

charging

IN USE slow flash Handset is on a call

IN USE flashing Phone line is disconnected

IN USE fast flash Handset registration is in

progress

MAILBOX/STOP on Old messages only in this

mailbox

MAILBOX/STOP flashing New messages in this

mailbox

MAILBOX/STOP off No messages in this mailbox

TELEPHONE OPERATION

TONES AND WHAT THEY MEAN

TONE: INDICATES:

Three quick beeps Handset is out of range of the base

One double beep Handset has failed to register

with base

Two double beeps Handset battery charge is low

One beep Confirms handset has been correctly

placed in the base

— OR —

Handset registration is complete

+ 58 hidden pages