AT&T 200 User Manual

T&T

Consumer Services

AT&T VoiceMail Manager 200 User’s Guide

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TABLE OF CONTENTS

PAGE #

Introduction ........................................................................................................ 1

Making the Connections...................................................................................... 2

Initialization of Error Messages ........................................................................... 3

The Display ....................................................................................................... 4

AT&T VoiceMail Manager 200 Overview............................................................. 6

Using the Set Up Keys ........................................................................................ 8

Set Up Questions ................................................................................................ 9

Customizing the AT&T VoiceMail Manager 200.................................................. 14

Using the AT&T Message Screening Feature ..................................................... 16

Retrieve Messages With AT&T VoiceMail Manager 200..................................... 18

Viewing Calls and Caller Identification .............................................................. 20

Incoming Calls ............................................................................................... 20

Stored Calls ................................................................................................... 21

AT&T VoiceMail Manager 200 Useful Information................................................ 22

Making and Returning Calls ................................................................................. 24

PAGE #

Appendices

Other Display Messages ..................................................................................... 25

Troubleshooting ................................................................................................. 27

FCC Regulations and Compliance Issues ......................................................... 29

Product Warranty ............................................................................................... 30

Instructions For Wall-Mounting The AT&T VoiceMail Manager 200 .................... 31

Wall Mounting Template...................................................................................... 32

Safety Precautions .............................................................................................. 34

Your Notes .......................................................................................................... 35

List of Figures

Figure 1: Making the Connections...................................................................... 2

Figure 2: The Display .......................................................................................... 4

Figure 3: The AT&T VoiceMail Manager 200 Unit.............................................. 5

Figure 4: AT&T VoiceMail Manager 200 Set Up Keys........................................ 7

Figure 5: AT&T Message Screening Keys ......................................................... 15

Figure 6: AT&T VoiceMail Manager 200 Access Keys ..................................... 17

Figure 7: Keys For Viewing Calls ...................................................................... 19

Figure 8: Keys For Making and Returning Calls................................................. 23

INTRODUCTION

Enclosed is your AT&T VoiceMail Manager 200 for use with AT&T Voice Mail. This

system has been designed to be simple to use; however, you can reach its full potential by taking a few moments to read this User’s Guide

The AT&T VoiceMail Manager 200 (VM200) is a multi-function product for use with AT&T VoiceMail and Caller ID, available from AT&T Consumer Services. The VM200 alerts

you when you have new AT&T VoiceMail messages with a visible blinking red light as well as an audible message that is heard when any phone on your telephone line is picked up.

When you receive a call, the VM200 displays who is calling and you may listen ‘live’ to a message being left on your AT&T VoiceMail using AT&T Message Screening. Returning calls and accessing your AT&T VoiceMail employs one-touch simplicity.

In order to utilize all following products from AT&T Local Services:

☎ AT&T VoiceMail Plus ☎ Caller Identification (Caller ID); and ☎ 3-Way Calling (Included with AT&T VoiceMail Plus)

What’s Included

(Please contact AT&T Consumer Services 1-800-288-2747 if any of these items are missi ng or damaged.)

the features of the VM200, you must first subscribe to the

☎ One AT&T VoiceMail Manager 200 unit (VM200) ☎ One telephone cord ☎ One AC power adapter ☎ This User’s Guide ☎ AT&T VoiceMail User Guide

FIGURE 1 – MAKING THE CONNECTIONS

Refer to the following diagram and directions to connect your VM200.

1. Select the telephone you wish to use - this should be located near an electrical outlet that is easily accessible. (Make sure your telephone is properly connected to a phone jack by a phone cord in good condition.)

2. Unplug the phone cord from your telephone (leave it plugged in to the wall jack),

and then plug it into the port on the AT&T VoiceMail Manager 200 labeled LINE.

(Labeling is on the bottom

3. Using the phone cord provided, connect your telephone to the AT&T VoiceMail

Manager 200 using the port labeled TEL.

4. Plug the AC adapter into the electrical outlet and then connect it to the VM200 by plugging the rounded end of the adapter cord into the round power port on the VM200. Wait approximately 15 seconds for the unit to initialize (See page 3 for error messages). After initializing, the VM200 will check for AT&T VoiceMail messages by dialing a toll-free number. If there are messages in your mailbox, the red V-MAIL light will begin to flash within approximately one minute.

of the unit.)

INITIALIZATION ERROR MESS AGES

Once you have completed all the connections successfully, the indicator lights on the upper right-hand corner of the AT&T VoiceMail Manager 200 should flash once, and

the display will show INITIALIZING – PLEASE WAIT. The AT&T VoiceMail Manager 200 will run through a brief initialization process and then display NO CALLS.

During initialization, the AT&T VoiceMail Manager 200 may display one of several error messages:

☎ PLUG IN THE PHONE LINE – This message will be displayed if the initialization

fails because the AT&T VoiceMail Manager 200 cannot detect a phone line connected to it. Check your connections and make sure the line is free.

☎ SWAP PHONE AND LINE – This message will be displayed if the initialization

fails because the line from the wall jack is connected to the wrong ports on the AT&T VoiceMail Manager 200. Disconnect the power cord and make sure the lines are connected to the proper ports. Reconnect the power to restart the initialization.

☎ NO DIAL TONE – This message will be displayed if the initialization fails

because the AT&T VoiceMail Manager 200 cannot detect a dial tone. Check your connections and make sure the telephone line is free.

THE DISPLAY

The AT&T VoiceMail Manager 200 will display and then store information about your

incoming calls. Note, in some areas complete information may not be available.

FIGURE 2: THE DISPLAY

☎ The first line will show the name of the person calling you, (i.e., the name of the

person to whom that telephone number is listed).

☎ The second line will be the actual telephone number from which the call is

being made.

☎ The third line will display the date and time of the call, the number of the call,

and the repeat count value of the call.

To maximize the use of the available AT&T VoiceMail Manager 200 Calls directory

memory, there is a repeat count the same caller. When a new call is received having the same phone number as an existing unreviewed entry, the AT&T VoiceMail Manager 200 increases the repeat count by one.

In the example above, Joseph Williams called from 1-555-123-4567, on December 30 at 12:30 PM. This is the 12 original call and 13 repeats. (The time and date of the call are sent to the AT&T VoiceMail Manager 200 by your telephone company's system.)

feature that tracks the number of calls received from

call in the Call Log, and Joseph has called 14 times - 1

FIGURE 3 - AT&T VOICEMAIL MANAGER 200 UNIT

AT&T VOICEMAIL MANAGER 200 OVERVIEW

As you read this User’s Guide, refer to your AT&T VoiceMail Manager 200 unit and Figure 3 on page 5 to help you identify the various features and keys.

☎ The D

☎ The amber IN USE INDICATOR LIGHT steadily illuminates when the telephone

☎ The red V-M

☎ The green N

☎ The D

The AT&T V

the appropriate sections of this Guide.

ISPLAY shows information about your calls and will scroll questions during

Set Up.

connected to your AT&T VoiceMail Manager 200, or another extension on the same line, is in use.

AIL INDICATOR LIGHT flashes to alert you when you have received a

new message on your AT&T VoiceMail.

EW CALL INDICATOR LIGHT steadily illuminates to alert you when

someone has called even if they didn’t leave a message. This light will flash when a call is being screened.

IAL PHONE or HANG UP KEY is used to speed dial numbers from your Call

Log.

OICEMAIL, CALL REVIEW AND DIALING Keys are discussed in more detail in

FIGURE 4 – AT&T VOICEMAIL MANAGER 200 SET UP KEYS

Familiarize yourself with the Set Up Keys of your VM200.

USING THE SET UP KEYS

The Set Up keys are used to enter data and answer questions during the configuration of your AT&T VoiceMail Manager 200 (Refer figure 4 on page 7).

☎ YES (1) - Answers YES to a question. ☎ NO (2) - Answers NO to a question. ☎ REVIEW ▲▲▲▲ (3) – Used to enter data. Also, scrolls through the Call Log starting

with the oldest received call, and moving towards the most recent call. Used to increase display contrast.

☎ REVIEW ▼▼▼▼ (4) – Used to enter data. Also, scrolls through the Call Log starting

with the newest received call, and moving towards the oldest call. Used to decrease display contrast.

Using the Review Keys to Enter Data

During Set Up, the REVIEW Keys are used to enter numbers for area codes and password. Press the ▲▲▲▲ key to increase numbers and the ▼▼▼▼ key to decrease numbers. When the desired number is reached, press YES to set, and then enter the

next number. After the last number has been set, the AT&T VoiceMail Manager 200

will ask IS THIS CORRECT? YES/NO. Press NO if you made a mistake, press YES

if the number is correct.

☎ DIAL PHONE/HANG UP (5) – (far right: inactive during initialization) Press this

key to speed dial a number from the Call Log (This key is also used to hang up).

☎ SETUP (6) – Use this key to enter the Set-Up mode of your AT&T VoiceMail

200.

SET UP QUESTIONS

Press the SETUP key to enter the setup mode. The AT&T VoiceMail Manager 200 will scroll questions in the display. Use the YES, NO, and REVIEW keys to respond

appropriately to each question.

SELECT LANGUAGE? YES/NO

1. Press NO, to keep English as the default language and move on to the next

question.

2. If you wish to select the alternate language (Spanish), press YES.

3. Although English is the default language, you will be asked, ENGLISH?

YES/NO. Press NO to select the alternate language (Spanish).

4. You will be asked, ESPANOL? SI/NO. Press YES to select Spanish.

If you decide you do not want to select Spanish after all, press NO, and you will be asked again, ENGLISH? YES/NO. Press YES and you will retain English.

SET CONTRAST? YES/NO

1. Press NO to move on to next question. Press YES to adjust the contrast

level.

2. If you selected YES, the VM200 will prompt you to press the REVIEW keys

(▲ and ▼) to increase or decrease the contrast.

It is recommended that you position yourself so that you are looking at the AT&T VoiceMail Manager 200 from the angle at which you will most frequently be viewing the Caller ID information, and then adjust the display. You may further adjust the viewing angle by flipping open the built-in stand on the bottom of the unit.

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