AT&T 1855 User Manual

Download

User Manual (Part 2)

Speakerphone/ Answering System 1855

with Caller ID & Call Waiting

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AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

Please also read

Important Product Information

Enclosed in product package.

For customer service or product information, visit our web site at

www.telephones.att.com

or call

1-800-222-3111.

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Table of contents

User Manual (Part 2)

Speakerphone/ Answering System 1855

Getting Started

Quick reference guide ........................2

Parts checklist.......................................3

Before you begin..................................4

Telephone installation .........................5

Wall mounting ......................................6

Telephone Operation

Basic operation.....................................8

Options while on calls ........................9

Feature menu......................................10

Memory Dialing

One touch dialing ..............................12

Speed dialing .......................................12

Entering numbers...............................13

Caller ID Log

How Caller ID works.......................14

To review your call log.....................15

To dial a call log entry ......................16

Answering System Operation

Answering system operation ..........17

Day and time announcements........18

Outgoing announcements................19

Announce Only mode ......................20

Changing feature options.................21

Message playback...............................22

Recording and playing memos........23

Message window displays.................24

Remote access....................................25

Appendix

Icons, tones & indicator lights.........26

In case of difficulty.............................27

INDEX..................................................29

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Answering system controls (see pages 17-24)

Getting Started

Quick reference guide

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Telephone function keys (see pages 8-9)

REDIAL ..................Press to redial last number called.

FLASH ....................During a call, press to receive an incoming call, if you

subscribe to a Call Waiting service.

VOLUME ................Press to adjust volume of ringer or active call.

MUTE ......................Press to silence microphone; press again to resume.

SPEAKER ..............Press to turn speakerphone on or off (begin or end a call).

Answering system controls

Telephone function keys

Press to play or stop playing messages. Press and hold to play old messages.

Repeat message, record memo or change menu settings.

Skip to next message, record announcement or change menu settings.

Memory dialing

Telephone function keys

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REMOVE ................Press to delete message currently playing.

ON/OFF ..................Press to turn answering system on or off.

SETUP ....................Press to review, press and hold to change answering

system options.

CLOCK....................Press to review, press and hold to set the day and time.

(See pg 13 in User Manual for memory programming

instructions).

Memory dialing (see pages 12-13)

DISPLAY DIAL........Press and then lift handset (or press SPEAKER) to dial

number displayed on screen.

PROG/MEM ............Press to program or dial a number in Speed Dial memory.

M1-M3 ....................Press to dial a One Touch Dialing number.

Getting Started

Parts checklist

Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone Telephone handset

Handset cord

Powe r adapter

Telephone line cord

Directory card Wallet card

Quick Start Guide

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Getting Started

Before you begin

About Caller Identification

Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call.These features require services provided by your local telephone company.

Contact your telephone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

See Caller ID Operation, beginning on page 14, for more details about how these features work.

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Getting Started

Telephone installation

Install the telephone as shown below. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.

TEL LINE POWER

AC 6V

Plug power cord transformer into electrical outlet.

Plug line cord into telephone jack.

NOTE:

Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

Route cord through slot.

Plug coiled handset cord into jack on left side of telephone.

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Getting Started

Wall mounting

The telephone can be installed on any standard wall-phone outlet. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.

Press and pull to remove wall-mount bracket.

Turn bracket upside down.

Insert bracket tabs into lower notches. Press down firmly to click in place.

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TEL LINE POWER

AC 6V

Getting Started

Plug power cord transformer into electrical outlet.

After cords are connected, press and slide down firmly so phone is held securely on outlet mounting pegs.

Remove handset cradle tab, rotate and replace to hold handset securely in place when wall mounted.

Wall mounting

Plug line cord into telephone, then wrap cord around posts as shown below. Leave a few inches free, enough to route wire under tabs and plug into the wall jack.

Line cord Power cord

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Telephone Operation

Basic operation

Making and answering calls

To answer a call, lift the handset, or press SPEAKER to use the speakerphone.

To make a call, lift the handset (or press SPEAKER), then dial a number. Replace the handset (or press

SPEAKER) to hang up.

Hands-free speakerphone calls

To answer an incoming call, press SPEAKER. To make a call, press SPEAKER, then dial a number. When the handset is out of the cradle you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press SPEAKER again to hang up.

Last number redial

The most recently dialed number is displayed when you lift the handset or press SPEAKER. Press REDIAL to dial it again.

To adjust ringer volume

To adjust the ringing volume, press the VOLUME buttons while the phone is idle. Each button press raises

or lowers the ringer volume by one level. You can turn

the ringer off, or select one of seven volume levels.

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22 CALL 4 NEW

MSG#

Volume level

555 1234

REDIAL

MSG#

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Telephone Operation

Options while on calls

To adjust listening volume

Press the VOLUME buttons to adjust listening volume.

There are eight volume levels for the speakerphone, and four levels for the handset. Each button press raises or lowers listening volume by one level.

Call waiting

If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press

FLASH to put your current call on hold and take the

new call. You can press FLASH at any time to switch

back and forth between calls.

Mute

Press MUTE to silence the microphone during a call. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume your conversation.

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Light is on when phone is muted

MSG#

Volume level

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Telephone Operation

Feature menu

In the feature menu you can customize how the telephone works. Make sure the answering system is off (red light off), then press SET UP repeatedly until the feature you want is displayed. Press SKIP/REPEAT to change settings. Press SET UP again to accept the new setting and move to the next feature.

Contrast

Press SKIP/REPEAT to adjust screen contrast to maximize readability in different lighting conditions.There are five contrast levels (1-5).

Call history

Press SKIP/REPEAT to turn the Caller ID log on or off:

• All Calls

: Each incoming call is logged.

• No Calls

: No Caller ID information is kept.

Repeated calls

The Caller ID log notifies you when multiple calls are received from the same number. Press SKIP/REPEAT to turn this feature on or off:

• Combined: Only the most recent call from each number is kept.A “REP” icon is displayed if more than one call is received from the same number.

• Separate: Each call is logged, even if the same person calls more than once.

Call waiting

When on, the telephone displays and logs Caller ID information if you get a new incoming call while on an existing call. Press SKIP/REPEAT to turn this feature on or off.

Turn off

answering system

(red light off)

Press SET UP to select feature. Press SKIP/REPEAT to change. Press SET UP to save.

SET CONTRAST

MSG#

CALL HISTORY

MSG#

REPEATED CALLS

MSG#

cid-CALL WAIT

MSG#

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Telephone Operation

Feature menu

Language

Press SKIP/REPEAT to select the language used in all menus and screen displays.You can choose English, Espanol or Francais.

Home area code/Local area codes

Caller ID numbers are not always displayed in the correct dialing format.To make callbacks easier, you can enter your home area code so that it is not included when a number is displayed or dialed.

You can also enter up to 4 local area codes for areas

nearby. When you receive a call from one of these

areas, the local area code is automatically included when the number is displayed or dialed.

Use the keypad to enter your home area code, then press SET UP to enter up to 4 other area codes if desired.

When you dial a Caller ID entry:

• Calls from your designated home area code will be dialed out using 7 digits, without the area code (i.e., 555-1234)

• Calls from your designated local

area codes will be dialed out using 10 digits, with the area code included (i.e., 818-555-1234).

WHICH LANGUAGE?

MSG#

HAC--

HOME AREA CODE?

MSG#

LAC1--

LOCaL AREA CODE

MSG#

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Memory dialing

Memory capacity

The telephone can store up to 12 numbers in memory locations for quick dialing. Each memory location can store a number up to 24 digits long.

One touch dialing (M1-M3)

To dial numbers stored in One Touch buttons, lift the handset (or press SPEAKER), then press a One Touch button (M1, M2, M3).

Speed dialing (1-9)

To dial numbers in Speed Dialing memory locations:

1 Lift the handset (or press SPEAKER).

2 Press PROG/MEM.

3 Press a digit to dial the location you want (1-9).

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555 1234

MSG#

555 1234

MSG#

Directory card

M1- Mom M2- Bill at work M3- School 1- John Smith 2- Betty Johnson 3- Pat Taylor 4- Chris Williams

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If you pause for too long while programming a memory location, the procedure will time out and you will have to begin again.

Directory card

The directory card provided with your telephone can be used to record names or numbers stored in memory locations.The back peels off to expose an adhesive surface so you can attach it to the underside of the handset if desired.

NOTE:

If you store a number in a memory location that is already in use, the old number will be overwritten with the new number.

NOTE:

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Memory Dialing

Entering numbers

One touch dialing (M1-M3)

To program One Touch buttons:

1 Press PROG/MEM.

2 Enter a telephone number (up to 24 digits), or

import one by pressing REDIAL or REPEAT/MEMO.

3 Press PROG/MEM.

4 Press a One Touch button (M1, M2, M3).

5 Repeat steps 2-4 to program another button, or

press REMOVE to save and exit.

Speed dialing (1-9)

1 Press PROG/MEM.

2 Enter a telephone number (up to 24 digits), or

import one by pressing REDIAL or REPEAT/MEMO.

3 Press PROG/MEM.

4 Press a digit to select the location you want (1-9).

5 Repeat steps 2-4 to program another memory

location, or press REMOVE to save and exit.

Options while entering numbers

• Press SKIP to erase numbers if you make a mistake.

• Press REPEAT twice to enter a 3-second dialing pause.

• Press REMOVE to exit without saving the number.

To change numbers

To change a number, follow the steps above to enter another number in its place.

Press PROG/MEM, then enter number

555 1234 ENTER NUMBER

MSG#

Press PROG/MEM, then press button (M1-M3) or enter location (1-9)

ENTER LOCATION?

MSG#

Repeat to enter another number, or press REMOVE to exit.

STORED

MSG#

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To program Speed Dialing memory locations:

12:34 10-23

555 1234

Pat Williams

MSG#

NEW REP No:

Caller ID Log

How Caller ID works

If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first or second ring.

Information about the last 50 incoming calls is stored in

your call log. You can review the call log to find out

who has called, or return the call without dialing.

If you answer a call before the information appears on the screen, it will not be saved in your call log.

12:34 10-23

555 234

Pat Williams

MSG#

Call number (1 to 50)

Repeat call (see page 10)

New call (unviewed) Time/date of call

22 CALLs 4 NEW

MSG#

Total calls New (unviewed) calls

Light on: New call(s) received

Caller’s name

Caller’s number

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Caller ID Log

12:34 10-23

555 1234

Pat Williams

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To review your call log

To review your Caller ID log

Press REPEAT/MEMO to displa y the most recent call.

12:08 10-23

555 4321

cHRIS THOMPSON

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No:

Press SKIP/ANNC repeatedly to scroll through the list of ea rlier calls, or press REPEAT/MEMO to scroll back to more recent calls.

To return a call

To copy an entry into memory

To cop y an y displa yed n umber (see page 16 for important dialing options) into memory, press PROG

To delete entries

Press REMOVE to delete the displa yed entr y fr om y our Caller ID log. Press and hold REMOVE to delete all entries, then press REMOVE again to confirm.

To dial a number that is currently displayed, press

DISPLAY DIAL and then lift the handset (or press SPEAKER) (See page 16 for important dialing options.)

If you forget to lift the handset or press SPEAKER the

display will remind you to do so by displaying "LIFT

RECEIVER".

12:08 10-23

555 4321

cHRIS THOMPSON

“ENTER LOCATION?”

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/MEM. The name and time will be removed, and

the telephone number will remain in the display. Press

PROG/MEM again.

will appear in the display. Enter a memory location number (1-9).

Caller ID Log

To dial a call log entry

To call a number that is currently displayed, press DISPLAY

DIAL, then lift the handset (or press SPEAKER).

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12:34 10-23

555 1234

Pat Williams

MSG#

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Dialing options

Caller ID numbers may appear with an area code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it is dialed.

While the number is displayed, press SET UP, then

press ANNC repeatedly to see various dialing options (with or without area code, with or without preceding

When the option you want is displayed, press DISPLAY DIAL

and then lift the handset (or press SPEAKER).

“1”).

Note: You can also remove the area code or add a preceding "1" before programming a number into memory by pressing once, and ANNC repeatedly, until you see the correct option.

SETUP

Answering System Operation

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Answering System Operation

Message capacity

The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 3 minutes long, but total maximum recording time is 19 minutes. Messages will remain available for replay until you delete them.

Message counter

Number of messages recorded (or, during playback, message number currently playing).

Press to hear feature options. Hold to change options (see page 21).

Press to hear day/time. Hold

to set day/time

(see page 18).

Press to delete message (see page 22).

Press to repeat message; hold

while listening to slow

down playback (see page 22).

Press and hold to record memo (see page 23).

Press to skip message; hold while listening to speed up playback (see page 22).

Press and hold record outgoing announcement (see page 19).

Press to start or stop message playback (see page 22).

Press to turn answering system on or off.

NOTE: The answering system must be on to review or change settings.

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Answering System Operation

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Day and time announcements

To set day and time

Before playing each message, the answering system announces the day and time the message was received.

Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly.

To begin, press and hold the CLOCK button for 2 seconds.

The system uses voice prompts to guide you.

Each time you press SKIP, the day, hour, minute or year advances by one. Each time you press REPEAT, the day, hour, minute or year is reduced by one.When you hear the correct setting, press CLOCK to move to the next setting.

To check day and time

You can press CLOCK at any time to hear the current day and time without changing it.

CLOCK

“Sunday”

SKIP/REPEAT

“Monday”

Press until correct day is spoken.

SKIP/REPEAT

“1 PM”

Press until correct hour is spoken.

CLOCK

“12 PM”

SKIP/REPEAT

“1”

Press until correct minute is spoken.

CLOCK

“0”

SKIP/REPEAT

“2005”

Press until correct year is spoken.

CLOCK

“Monday, 1 pm, 2005”

CLOCK

“2004”

NOTE: The answering system must be on

to review or change settings.

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Answering System Operation

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Outgoing announcements

The outgoing announcement is what callers hear when calls are answered by the answering system.

The phone is pre-programmed to answer calls with “Hello. Please leave a message after the tone.” Yo u can use this announcement, or replace it with a recording of your own voice.

To record your outgoing announcement

ess and hold

SKIP/ANNC. Begin speaking when “A”

appears in the message window.To stop recording, release the button.The message just recorded will be played back.

Speak facing the telephone from about 9 inches away. You can record an announcement up to 3 minutes long. Announcements less than 3 seconds long will not be recorded.

To review your outgoing announcement

Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement.

To delete your outgoing announcement

Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement. Press REMOVE during playback to delete your announcement.

When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

Speak into microphone.

Microphone

Press and hold SKIP/ANNC. Begin speaking when “A” appears in message window.

Release button to stop recording.

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Answering System Operation

MSG#

Announce Only mode

In Announce Only mode, callers hear an announcement but cannot leave messages.This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date.

To turn Announce Only on or off

Press and hold SET UP until you hear

Then press SKIP/REPEAT until you

hear the option you want:

•A

: Callers hear current outgoing announcement and

can leave messages.

• Announce Onl

y: Callers hear current outgoing

announcement and cannot leave messages.

Press PLAY/STOP to save your selection and exit, or press

SET UP again to change other features (see page 21).

To record your outgoing announcement

After turning on the Announce Only feature, follow the procedure on page 19 to record your announcement.

If you do not record an announcement, incoming calls will be answered after 10 rings, but callers will hear

and will not be able to leave a message.

“AO” (Announce Only) stops flashing after an announcement is recorded.

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PLAY/STOP

SET UP

“Selected announcement is A”

“Announce Only”

for 1 second

to enter feature menu.

Press and hold

SKIP/REPEAT

“

Announcement”

“Selected announcement is A”

Answering System Operation

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Changing feature options

When the answering system is on, you can customize how the system operates. Pr

ess and hold

SET UP to

begin, then press repeatedly to hear each feature. Press

SKIP/REPEAT to change the setting of any feature.

Feature options (Default settings underlined)

System announces: Feature description:

SET UP

Press and hold for 1 second to enter feature menu.

SET UP

Press until desired feature is heard (see list at right).

Press until desired selection is heard.

Press to set selection and move to next menu option.

Press to set selection and exit menu.

SKIP/REPEAT

PLAY/STOP

“Selected announcement is...”

Options: A / Announce Only

A: Callers can leave messages. Announce Only: Callers cannot leave messages (see page 19).

“Number of rings is...”

Options: 2-7 / 24 / 46 (default 4)

Choose number of rings before the system answers a call (2 to 7). There are two tollsaver options: 2/4 (2 rings if new messages, 4 otherwise) and 4/6 (4 rings if new messages, 6 otherwise).

“Message alert is...”

Options: On / Off

When on, the telephone beeps every 15 seconds when you have new messages.

“Remote access code is...”

Options: 500-999 / (default 500)

Follow prompts to enter a 3-digit number (must be between 500 and 999).

“Priority call code is...”

Options: 500-999 / (default 999)

A special tone alerts you when callers enter this code (must be 500-999).

“Announcement monitor is...”

Options: On / Off

When on, you will hear your outgoing announcement as callers hear it.

“Number announce is...”

Options: On / Off

When on, you will hear Caller ID number spoken when a call is received.

“Store number is...”

Options: On / Off

When on, you will hear caller’s phone number spoken before message playback.

“Accept blocked calls is...”

Options: On /

Off

When on, the telephone will accept calls from callers with blocked Caller ID.

“Call screening is...”

Options: On / Off

When on, you can hear callers as they leave messages.

“Selected ring is...”

Options: Ring style 1-4

Press SKIP/REPEAT to hear and select one of four different ringing styles.

What is Priority Call Code?

If a caller enters your Priority Call Code while your announcement is playing, you’ll be alerted with a special tone so you can answer the call.

The code is pre-set to 999. See steps at right to change it.

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Answering System Operation

MEMO

Message playback

Press PLAY/STOP to hear only new (unheard) messages. Press and hold PLAY/STOP to hear all messages.

If you have new messages waiting, you will hear only the new messages (oldest first).

Announcements

• Before each message, you will hear the day and time it was received.

• After the last message, you will hear “End of messages.” If the system has less than 5 minutes of recording time left, you will hear time remaining.

Options during playback

• Press VOLUME button to adjust speaker volume.

• Press SKIP to skip to next message (or hold down to speed up message playback).

• Press REPEAT to repeat message currently playing. Press twice to hear previous message. (Hold do

to slow down message playback).

• Press REMOVE to delete message being played back.

• Press PLAY/STOP to stop playback.

To delete all messages

To delete all messages, press and hold REMOVE while the phone is idle (not during a call, or during message playback).

Number of messages (or, during playback, message number currently playing).

Message playback begins. See options at right.

NOTE:

If “F” is flashing in the message window, memory is full. You will have to delete some messages before new ones can be received.

NOTE:

If you have new (unheard) messages, the “Delete All” feature will not work.

Press PLAY/STOP to begin or end message playback.

MSG#

PLAY/STOP

Message playback ends.

PLAY/STOP

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Answering System Operation

Recording and playing memos

Memos are messages you record yourself.They are saved, played back and deleted exactly like incoming messages.You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system.

To play back a memo

Press PLAY/STOP to hear messages and memos (see page 22 for other options).

MEMO

ANNC

Speak into microphone.

Microphone

Press and hold REPEAT/MEMO, then begin speaking. Elapsed time is shown in message window.

Press PLAY/STOP to stop recording.

MSG#

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To record a memo

Follow the steps at left to record a memo. Elapsed time (in seconds) is shown in the message window as you record.You can record a memo up to 3 minutes long.

Answering System Operation

Message window displays

The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window.

Message window displays

No messages waiting.

1-99

Number of messages/memos, or message currently playing (see page 22).

Current Remote Access Code while setting (see page 21).

0-7 / 1-8

Current ringer volume/listening volume level while adjusting.

0-59

(counting)

Elapsed time while recording a memo (see page

23) or announcement (see page 19).

(flashing)

Memory is full. Messages must be deleted before new messages can be received.

(flashing)

Clock needs to be set (see page 18).

Announce Only mode is on. If flashing, no announcement has been recorded (see page 19).

System is answering a call, or being accessed remotely.

(flashing)

System is being programmed or initialized.

-||- --

Displayed for 1 second when any answering system setting is turned on or off.

(on) (off)

Message window

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Displayed during feature setting review.

Answering System Operation

Remote access

Dial your telephone number from any touch-tone phone.

When system answers, enter your 3-digit Remote Access Code (500 unless you have changed it).

Enter remote commands (see list at right).

Hang up to end call and save all undeleted messages.

Play messages

1/2

Repeat or go back

Skip message

Stop

Delete message

Review announcement

Record announcement

to begin recording

to stop recording

Record memo

to begin recording

to stop recording

Press 1 to hear all messages.

Press 2 to hear only new messages.

Press to repeat current message. Press

Press to skip to next message.

Press to stop any operation

(stop playback, stop recording).

Press 3 to delete message during playback.

Press 33 to delete all messages.

Press to review current outgoing

announcement.

Press * 7, wait for beep, then begin speak-

ing. Press 5 to stop recording and hear

playback of new announcement.

Press #, wait for beep, then begin

speaking. Press 5 to stop recording.

A 3-digit security code is required to access your answering system from any touch-tone phone.This code is “500” by default; see page 21 to change it.

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Review settings

Exit

Press to hear current status of all answering

system settings.

Press to hang up answering system.

Turn system on

If off, system will answer after 10 rings. Enter

your access code, then press 0 to turn on.

Turn system off

Review/set day & time

Press 8 to hear current day & time. Press * 8

to change day & time.

Follow the steps at left to set the day and time.

Remote access

The system uses voice prompts

twice (4 4) to hear previous message.

to help you set the day, hour and minute, and year.

1 Press * 8.

You will hear the current day, and, "

to change, press

2 Press 4 repeatedly to advance

or press 6 repeatedly to reduce the value of the setting.

3 When you hear the correct value

for the day, (or hour, or minute, or year,) press 8 to move to the

next time setting.

4 Repeat steps 2 and 3 to change

each time setting. When finished, the system will announce the new

day, hour, minute, and year.

6 or 4."

Appendix

MEMO

ANNC

“Beep-Beep-Beep-Beep-Beep”

(5 quick beeps)

Error tone (current operation has been unsuccessful; try again).

Icons, tones & indicator lights

“Beep”

(1 quick beep)

Confirmation tone (procedure completed).

“Beep-Beep-Beep”

(3 quick beeps, repeated)

Priority call alert (caller has entered priority call code; see page 21).

Alert tones

Indicator lights

MEMO

ANNC

MUTE

On when microphone is muted.

SPEAKER

On when speakerphone is in use.

NEW CALL

On when new call(s) received since Caller ID log last reviewed.

ANSWERING SYSTEM On: Answering system is on. Off: Answering system is off. Flashing: New message(s) received

Status icons

Ringer is off (see page 8).

NEW

New call received (see page 14).

REP

Repeat call from same number (see page 14).

No.

Call number (see page 14).

ERR

Error (current operation has been unsuccessful; try again).

MSG#

Message number (see page 17).

If flashing, set answering system clock (see page 18).

MSG#

NEW REP No:

ERR

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Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.

Telephone does not work at all

• Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

• Make sure the line cord is plugged firmly into the telephone and the modular jack (see page 5).

Telephone does not ring

• Make sure the ringer is on (see page 8).

• Make sure the telephone line cord and AC adapter are plugged in properly (see page 5).

• You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

• Appliances plugged into the same circuit as the telephone can cause interference. Try moving the appliance or telephone to another outlet.

• Disconnect the telephone from the modular jack and connect another telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

ATT-1855CIB-d05.qxp 4/8/2005 5:39 PM Page 27

Appendix

Incomplete messages

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 3 minutes.

• If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.

• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

Difficulty hearing messages

• Increase speaker volume.

System does not answer after correct number of rings

• Make sure that the answering system is on.

• If Toll Saver is activated, the number of rings changes when you have new messages waiting (see page 21).

• In some cases, the system may be affected by the ringing system used by the local telephone company.

• If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in message window

• You need to reset the answering system clock (see page 18).

Announcement message is not clear

• When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the telephone.

• Make sure there is no “background” noise (TV, music, etc.) while you are recording.

• Record your outgoing announcement from a remote telephone (see page 25).

System does not respond to remote commands

• Make sure to enter your Remote Access Code correctly (see page 25).

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

In case of difficulty

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Appendix

AC adapter, 5, 7 Access code, 25 Alert tones, 26 Answering calls, 8 Answering system, 17

announce only, 20 delete messages, 22 feature options, 21 outgoing announcement, 19 memos, 23 play messages, 22, 25 remote access, 25

Call logs, 14 Caller ID, 14

delete entries, 15

dial entries, 16 Call screening, 21 Call waiting, 4, 9

Day/time, 18 Delete Call Log entries, 15 Dialing,

manual dialing, 8

memory dialing, 12

Ending calls, 8 Error tones, 26

Flash (switchhook flash), 9

Incoming call log, 14 Incoming calls, answering, 8 Incoming messages, 17

Indicator lights, 26

Last number redial, 8

Making calls, 8 Memos, 23 Menus, 2, 10-11, 21 Message alert, 21 Messages, 17-25 Microphone, 19, 23 Missed calls, 14 Mute, 9

Number of rings before answer, 21

On/off button, 17 Outgoing announcement, 19

Index

Playback (messages), 22 Problems, 27

Priority Call, 21

Quick reference guide, 2

Receiving calls, 8 Redial, 8 Repeat, 22 Ring tone options, 21 Ringer volume, 8

Skip, 22 Sounds & alerts, 26 Speakerphone, 8

Time, 14, 18 Tones, 26 Troubleshooting, 27

Volume controls, 8, 9

Priority Call, 21

ATT-1855CIB-d05.qxp 4/8/2005 5:39 PM Page 29

Copyright © 2005 Advanced American Telephones.All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 07/23/05.

www.telephones.att.com

ATT-1855CIB-d05.qxp 4/8/2005 5:39 PM Page 30

AT&T 1855 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual