AT&T 1820 User Manual

ANSWERING SYSTEM TELEPHONE 1820

Installation
Telephone Operation
Memory Dialing
Answering System Operation
Remote Operation

Installation

Setting Up the System

1.
Install the batteries:
the batteries, making sure they are oriented properly. The batteries are used to save your messages in the event of a power failure.
2.
Set the DIAL MODE switch:
tone) unless you have dial pulse (rotary) service. If you have dial pulse servic e, set the DIAL M ODE switch to DP.
DIAL MODE:
or rotary telephone service. It can be set to work directly with long-distance or certain other services that require tone signaling, including some tone-activated computer services.
3.
Continue unit installation:
Installation”. To install the unit on a wall, go to “Wall Installation”.
Open the battery door on the bottom of the unit by pulling on the tabs. Insert
Set the DIAL MODE switch on the bottom of the system to TT (touch
This telephone has a selectable push-button dial which will work with either tone
To install the unit on a table or desk, continue on to “Table/Desk

Table/Desk Installation

Follow the steps below to install your new system on a table or desk.
1.
Complete Steps 1 through 3
2.
Connect the handset cord:
into the jack on the left side of the unit.
3.
Connect the line cord:
back of the unit, and plug the other end into a modular wall jack.
4.
Connect the power cord:
switch. The Message Window counts down from 6 to 0, then “0” flashes to indicate that you need to record an announcement.
in “Setting up the System” in the previous section.
Plug one end of the coiled handset cord into the handset and the other end
Plug one end of the 7-foot telephone line cord into the TEL LINE jack at the
Plug the power cord into an electrical outlet that is not controlled by a wall

Wall Installation

Follow the steps below to install your new system as a wall unit.
1.
Complete Steps 1 through 3
2.
Reverse the handset tab:
tab holds the handset when you hang up. While holding down the switchhoo k, slide the ta b up and out of its slot. Turn the tab so that the curved end is up and insert the tab back into its slot.
3.
Reposition the base bracket:
a) Turn the unit upside down. b) Remove the bracket by pressing the movable tabs (with arrows) while lifting off the bracket. c) Turn the bracket around and insert the non-movable tabs into the slots at the other end of the unit. d) Press the movable tabs while lowering them into the slots. The bracket should snap firmly into
place.
4.
Connect the line cord to unit:
at the back of the unit.
5.
Place telephone on wall jack:
on the wall jack mounting studs and pull down until it holds securely in place.
in “Setting Up the System”.
To mount the telephone on a wall, you must reverse the handset tab. This
Plug one end of the 8-inch telephone line cord into the TEL LINE jack
Plug the free end of the line cord into the wall jack. Position the unit
6.
Connect the handset cord:
the unit and plug the other end into the handset.
7.
Connect the power cord:
wall switch.
The Message Window counts down from 6 to 0, then “0” flashes to indicate that you need to record an announcement.
Plug one end of the coiled handset cord into the jack on the left side of
Plug the power cord into an electrical wall outlet that is not controlled by a

Telephone Operation

Ringer Volume Control

The RINGER volume control (on the left side of the unit) allows you to turn the telephone ringer OFF or to set it to ring at LO or HI volume.
NOTE:
If the answering system is on, it will answer calls whether the ringer is on or off.

Handset Volume Control

Adjust the HANDSET (receiver) volume control (located on the left side of the unit) for a comfortable listening level when using the handset.

Redial

The telephone memory stores the last number you dialed (up to 18 digits). To redial the number, lift the handset, then press and release REDIAL.
NOTE:
To erase the redial memory, lift the handset, press any digit, then hang up.

Mute

Hold down MUTE during a call to turn off the microphone of the handset. You will be able to hear the caller, but the caller will not hear you.
When you release MUTE, your caller will be able to hear you again.

Flash

Press and release FLASH instead of pressing the switchhook to activate services such as Call Waiting or 3­Way Calling. You may have to press other buttons before or after FLASH, as explained in custom calling instructions provided by your local telephone company. FLASH is used only as a substitute for pressing the switchhook.

Temporary Tone

If you have dial pulse (rotary) service, you can temporarily change to tone dialing during a call by pressing * TONE.
Example:
1. Dial a number with the DIAL MODE switch set to DP.
2. Press and release * TONE. Each number you dial after this will be sent as a touch tone signal.
3. After you hang up, the phone automatically returns to dial pulse service.

Memory Dialing

Memory Features

A number will remain stored in memory unless you change it by entering another number.

Capacity:

The telephone can store 9 telephone numbers, each up to 18 digits long.

Directory Card:

Remove the directory card. Write in your telephone number where indicated by THIS NUMBER, and the numbers (or names) that you want to store in the numbered boxes. Reinstall the card and the clear plastic cover in the space provided.

Speed Dialing

Once a number is stored in memory, you can dial it by pressing MEMORY and then the memory location key (1 – 9). If your system is disconnected from the telephone line for approximately 72 hours or more, memory dialing numbers will be lost.
NOTE:
dialing is provided only as a convenience. AT&T assumes no responsibility for customer reliance on this memory feature.
Although testing the programming of emergency numbers is not a recommended procedure, if you do make a call to an emergency number:
You must remain on the line and briefly explain the reason for the call before hanging up.
Programming/testing of emergency numbers should be performed in the early morning or late
You may choose to store emergency numbers in memory locations. However, speed
evening (off peak hours)

Storing Numbers

1. Lift the handset.
2. Press and release PROGRAM.
3. Enter telephone number to be stored.
4. Press and release MEMORY.
5. Press and release the memory location (1 – 9) where the number is stored. You cannot use 0, # or * as
memory locations.
6. Hang up.
Repeat the above steps to store another number.

Dialing Stored Numbers

1. Lift the handset.
2. Press and release MEMORY.
3. Press and release the memory location (1 – 9).

Storing Numbers Just Dialed

Whenever you make a telephone call, the number you dialed can be stored in a memory location without entering the number again.
1. Lift the handset.
2. Press and release PROGRAM.
3. Press and release MEMORY.
4. Press and release the memory location (1 – 9)
5. Hang up.

Answering System Operation

Recording Your Announcement

Before usi ng your new answering system, you should record the announcement that c allers will hear when the system answers a call. The system will not answer calls unless an announcement is record ed.
1.
Prepare your announcement.
your name, telephone number and a message after the beep. I will return your call as soon as I can. Thank you.”
NOTE:
2.
Lift the access cover
3.
Press and release ANNC.
microphone in a normal tone of voice, from about 9 inches away. While you are recording, “-“ flashes in the message window.
4.
Press STOP
The unit automatically plays back your announcement. If necessary, adjust the VOLUME control (on the right side of the unit).
After your announcement plays back, the number in the Message Window should be on steady. If it is flashing, follow steps 2 – 4 to record your announcement.
Your announcement can be up to 2 minutes long.
and press and release CHANGE. The message window displays “C”.
when you are finished.
Example: “Hello. I can’t come to the phone right now. Please leave
The system beeps to indicate that it is recording. Speak toward the

Reviewing Your Announcement

To review your announcement, press and release ANNC. If necessary, adjust the VOLUME control (on the right side of the unit).

Changing Your Announcement

To change yo ur announcement, follow the steps under “Recording Your Announcement”. The old announcement is deleted when a new announcement is recorded.

Setting the Clock

The Clock records the day and time when each message was received. Before using your new answering system, set the answering system’s Clock.

To Set the Day and Time:

1. Set the VOLUME control to the middle.
2. Press and release CHANGE. The Message Window displays “C”.
3. Press and release CLOCK. The current day setting is announced (for example, “Sunday”).
4. To change the day setting, hold down FORWARD or REPEAT until the correct day is announced.
Then, release the button.
5. Press and release CLOCK. The current hour is announced (for example, “One AM”).
6. To change the hours setting, hold down FORWARD or REPEAT until the correct hour is announced.
Then, release the button. Check that the hour is correctly set for AM or PM. If it is not, hold down FORWARD to advance 12 hours.
7. Press and release CLOCK. The current minutes setting is announced (for example, “oh three”).
8. To change the minutes setting, hold down FORWARD or REPEAT until the correct minutes setting is
announced. Then, release the button.
9. Press and release CLOCK. The new day and time are announced. You are done setting the day and
time.
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