AT&T 1810 User Manual

Answering System Telephone 1810
Installation
Telephone Operation
Memory Dialing
Answering System Operation
Remote Operation

Installation

Setting Up the System

1. Install the batteries
Open the battery door on the bottom of the unit by pulling on the tabs. Insert the batteries, making sure that they are in correctly, then close the door. The batteries are used to save your messages in the event of a power failure.
2. Set the DIAL MODE switch
Set the DIAL MODE switch on the bottom of the system to TT (touch-tone) unless you have dial pulse (rotary) service. If you have dial pulse service, set the DIAL MODE switch to DP.
3. Continue unit installation
To install the unit on a table or desk, go to “Table / Desk Installation. To install the unit on a wall, go to “Wall Installation.”
DIAL MODE: This telephone has a selectable push-button dial which will wo rk with either to ne or rotary telephone service. It can be set to work directly with long-distance or certain other services that require tone signaling, including some tone-activated computer services.

Table/Desk Installation

Follow the steps below to install your new system on a table or de sk.
1. Complete Steps 1 through 3
2. Connect the handset cord.
Plug one end of the coiled handset cord into the handset and the other end into the jack on the left side of the unit.
3. Connect the line cord.
Plug one end of the 7-foot telephone line cord into the TEL LINE jack at the back of the unit, and plug the other end into a modular wall jack.
4. Connect the power cord.
Plug the power cord into an electrical outlet that is not controlled by a wall switch. The Message Window counts down from 6 to 0, then the an announcement.

Wall Installation

Follow the steps below to install your new system as a wall unit.
1. Complete Steps 1 through 3
2. Reverse the handset tab
To mount the telephone on a wall, you must reverse the handset tab. This tab holds the handset when you hang up. While holding down the switchhook, slide the tab up and out of it’s slot. Turn the tab so that the curved end is up and insert the tab back into its slot.
3. Reposition the base bracket
in “Setting Up the System.”
in “Setting Up the System.”
flashes to indicate that you need to record
“0”
Turn the unit upside down
a)
Remove the bracket by pressing the movable tabs (with arrows) while lifting off the bracket.
b)
Turn the bracket around and insert the nonmovable tabs into the slots at the other end of the unit.
c)
Press the movable tabs while lowering them into the slots. The bracket should snap firmly into
d)
place.
1. Connect the line cord to unit
Plug one end of the 8-inch telephone line cord into the TEL LINE jack at the back of the unit.
2. Place telephone on wall jack
Plug the free end of the line cord into the wall jack. Position the unit on the wall jack mounting studs and pull down until it holds securely in place.
3. Connect the handset cord
Plug one end of the coiled handset cord into the jack on the left side of the unit and plug the other end into the handset.
4. Connect the power cord
Plug the power cord into an electrical wall outlet that is not controlled by a wall switch.
The Message Window counts down from 6 to 0, then the announcement.
flashes to indicate that you need to record an
“0”

Telephone Operation

Ringer Volume Control

The RINGER volume control (on the left side of the unit) allows you to turn the telephone ringer OFF or to set it to ring at LO or HI volume.
NOTE: If the answering system is on, it will answer calls whether the ringer is on or o ff.

Handset Volume Control

Adjust the HANDSET (receiver) volume control (located on the left side of the unit) for a comfortable listening level during telephone conversations.

Flash

Press and release FLASH instead of pressing the switchhook to activate services such as Call Waiting or 3­Way Calling. You may have to press other buttons before or after FLASH, as explained in custom calling instructions provided by your local telephone company. FLASH is used only as a substitute for pressing the switchhook.

Redial

The telephone memory stores the last number you dialed (up to 18 digits). To redial the number, lift the handset and press and release REDIAL.
NOTE: To erase the redial memo ry; lift the handset, press any digit, then hang up.

Mute

Hold down MUTE to turn off the handset microphone. You will be ab le to hear the caller, but the caller will not hear you. When you release MUTE, your caller will be able to hear yo u again.

Temporary Tone

If you have dial pulse (rotary) service, you can temporarily change to tone dialing during a call by pressing *TONE.
Example:
Dial a number with the DIAL MODE switch set to DP.
1.
Press and release * TONE. Each number you dial after this will be sent as a touch tone signal.
2.
After you hang up, the phone automatically returns to dial pulse service.
3.

Memory Dialing

Memory Features

A number will remain stored in memory unless you change it by entering another number.
Capacity: Directory Card:
THIS NUMBER,
card and the clear plastic cover in the space provided.
Speed Dialing:
memory location key (1-9). If your system is disconnected from the telephone line for approximately 72 hours or more, memory dialing numbers will be lost.
NOTE: You may choose to store emergency numbers in memory locations. However, speed dialing is provided only as a convenience. AT&T assumes no responsibility for customer reliance on this memory feature. Although testing the programming of emergency numbers is not a recommended procedure, if you do make a call to an emergency number:

Storing Numbers

1.
2.
3.
4.
5.
6.
The telephone can store 9 telephone numbers, each up to 18 digits long.
Remove the directory card. Write in your telephone number where indicated by and the numbers (or names) that you want to store in the numbered boxes. Reinstall the
Once a number is stored in memory, you can dial it by pressing MEMORY and then the
You must remain on the line and briefly explain the reason for the call before hanging up. Programming/testing of emergency numbers should be performed in the early morning or late evening (off-peak hours).
Lift the handset. Press and release PROGRAM. Enter the telephone number to be stored. Press and release MEMORY. Press and release the memo ry location (1-9) where the number is to be stored. You cannot use 0, #, or * as memory locations. Hang up, or ho ld down the switchhook for a few seconds.
Repeat the above steps to program another number.

Dialing Stored Numbers

Lift the handset.
1.
Press and release MEMORY.
2.
Press and release the memory location (1-9).
3.

Storing Numbers Just Dialed

Whenever you make a telephone call, the number you dialed can be stored in a memory location without entering the number again.
Lift the handset.
1.
Press and release PROGRAM.
2.
Press and release MEMORY.
3.
Press and release the memory location (1-9).
4.
Hang up.
5.

Answering System Operation

Recording Your Announcement

Before using your new answering system, you should record the announcement that callers will hear when the system answers a call. The system will no t answer a call unless an announcement is recorded.
1. Prepare your announcement. Example:
and a message after the beep. I will return your call as soon as I can. Thank you.”
NOTE: Your announcement can be up to 90 seconds long
2. Lift the access cover
3. Press and release ANNC.
The system beeps to indicate that it is recording. Speak toward the microphone in a normal tone of voice, from about 9 inches away. While you are recording, a “-,” flashes in the Message Window.
4. Press STOP
The unit automatically plays back your announcement. If necessary, adjust the VOLUME control (on the right side of the unit). After your announcement plays back, the number in the Message Window should be on steady. If it is flashing, follow steps 2-4 to re-record your announcement.

Reviewing Your Announcement

To review your announcement, press and release ANNC. If necessary, adjust the VOLUME control (on the right side of the unit).

Changing Your Announcement

To change your announcement, follow the steps under “Recording Your Announcement.” The old announcement is deleted when a new announcement is recorded.

Turning the System On/Off

After you have recorded your announcement, the Message Window should be on, indicating that the system is ready to answer calls. The M essage Window shows the number of messages stored in memory (0 if no messages have been received).
“Hello. I can’t come to the phone right now. Please leave your name, telephone number,
.
and press and release CHANGE. The Message Window displays
when you are finished.
“C”.
If the Message Window is not on,
If you do not want your system to answer call s, turns off.

Answering Calls

When the system answers a call, the caller hears the announcement you recorded, followed by a beep. After the beep, the system begins recording your caller’s message. While the system is taking a call, the Message Window displays “-.”
NOTE: To conserve memory, messages are limited to a maximum of 90 seconds each. If the caller is still speaking after 90 seconds, is silent for more that 7 seconds, or if the system’s memory runs out, the system beeps once and hangs up.

Screening Your Calls

To screen your calls, set the system to answer calls and adjust the VOLUME control so you can hear the announcement and a caller’s message on the system’s built-in speaker.
If you decide to take a call, lift the handset of any telephone on the same line. The system will stop recording and reset to answer calls.
NOTE: If the announcement does not stop right away, press and release the telephone switchhook or press STOP.

Ring Select (Toll Saver)

Use the RINGS switch und er the access cover to select the number of times the phone rings before the system answers.
Set to 2 is you want the system to answer all calls on the second ring.
press and release
ON/OFF to turn the system on.
press and release
ON/OFF so that the Message Window
Set to 4 if you want the system to answer all calls on the fourth ring.
Set to TS (To ll Saver) if you want the system to answer calls o n the second ring if you have new
messages and on the four th ring if you do not have ne w messages.
Use the Toll Saver setting when you will be calling from another location to check for messages. The system will answer after 2 rings only if you have received new messages since the last time you listened to messages. If no messages have been received, the phone will ring at least 3 times before the system answers. You can then hang up after the third ring to avoid paying for the call.

When Memory is Full

The system can record approximately 9.5 minutes of messages (including the time for your announcement) or a maximum of 50 messages. When memory is full or 50 messages have been recorded, an “F” flashes in the Message Window. To make room for more messages, listen to your messages and delete some or all of them.
When memory is full, the system will answer calls after 10 rings and present 2 beeps instead of your announcement. See “Memory Full/No Announcement.”

Message Window

The Message Window is used to display the number of messages that have been recorded. The Message Window can count only up to 9. If more than 9 messages are recorded, the disp lay alternates between a and a “-.”
The table below summarizes the information provided in the Message Window.

Message Window

Off System is off 0 (steady)
(steady)
1-9
9 alternates with F (flashing)
(flashing)
0-9
- (flashing)
- (steady)
Counts down from 6 to
-
0.
What It Means
System is turned on, but no messages have been received.
Message Window shows curre nt message count More than 9 messages recorded Memory is full; you must delete messages before
new messages can be recorded
No announcement is stored in memory When recording an announcement, memo or
message
Playing your announce ment Formatting digital memory, after pressing RESET or
after AC power failure with no battery backup
“9”

Message Volume Control

You can use the message VOLUME control, on the right side of the unit, to adjust the volume of the system’s speaker. Slide the switch until you find a comfortable volume level. The VOLUME control does not affect the level of the announcement heard by callers.

Listening to Your Messages

To play all messages:
Press and release PLAY
To play only new messages
Hold down PLAY for about 2 seconds until the system begins playing. (If no new messages have been
received, you will hear 5 beeps.)
As the system plays each message, the Message Window shows the number of the message. If there are more than 9 messages, the Message Window displays only the second digit (e.g., 0 for message 10). After the last message has been played, the system beeps 5 times.
The following options are available during playback:
.
that have not been played before:
To repeat an entire message, press and release
To back up to an earlier message, press and release
displayed.
To repeat part of a message (review), hold down
resume playing. (The system beeps while the button is held down.)
To skip to the next message, press and release
To skip part of a message (cue), hold down
playing. (The system beeps while the button is held do wn.)
To pause during a message, press and release
PLAY. If you do not continue playing messages within 30 seconds, the system automatically advances to the end of your last message and beeps 5 times.

Saving Messages

The system saves your messages automatically if you do not delete them. After you play your messages, the system beeps 5 times and the Message Window shows the total number of messages stored in memory.
NOTE: The system can save about 9.5 minutes of messages (up to a total of 50 messages). When memory is full, you must delete some or all of the messages before any new messages can be recorded.

Deleting All Messages

To delete all messages, press and release as its number appears in the display.
NOTE: To maintain maximum message storage space, use this method if you want to delete all messages.
[PLAY]
REPEAT
FORWARD.
FORWARD for a few second s, then release it to resume
STOP. T o continue playing the message, press
and then press and release
.
REPEAT until the number of that message is
REPEAT for a few seconds, then release it to
]DELETE]
for each messages

Deleting Selected Messages

To delete only a specific message, being played. The system erases the message corresponding to the number shown in the Message Window, beeps once, and continues with the next message.
To make sure you are deleting the right message, you can press REPEAT to repeat the message after listening to it, then press DELETE while this message is playing.
After the system reaches the end of the last message, any messages that were not deleted are renumbered, and the Message Window shows the total number of messages remaining in memory.

Recording a Memo

You can record a memo to be stored by the system as an incoming message. You can then play the memo at home or from a remote telephone, like any other message. The memo can be up to 90 seconds long.
1. To record a memo, press and release
Speak toward the microphone. While you are recording, the Message Window shows “-,” (flashing).
2. To stop recording, press and release
The system stores the memo with your messages and updates the message count.
To listen to the memo
, follow the instructions under “Listening to Your Messages.”
press and release
MEMO.
STOP.
DELETE while the message you want to delete is

Remote Operation

Remote Access Code

You can use many of the features of your system when you are away fr om home. To protect your privacy, most features can be used only after you enter a Remote Access code. The Remote Access code is a 2-digit number printed on the label under the access cover. This code can not be changed.
NOTE: To enter your Remote Access code and use other remote features, you must call from a touch tone telephone.

Playing Messages

1. Dial your telephone number
When the system answers,
2.
NOTE: To bypass the announcement, enter your Remote Access code as soon as the announcement begins. If the announcement does not stop, enter the code again.
When the Remote Access code is entered correctly, the system presents a 2-beep signal. After the 2-beep signal, you can:
Wait 4 seconds and the system will automatically begin playing all o f your messages.
Press and release 7 to begin playing all of your messages.
Press a nd release 6 to begin playing only new messages.
If there are messages, the system plays them and beeps 5 times after the last message. If there are no
messages, or no new messages, the system simply beeps 5 times.
To repeat an entire message, press and release
To repeat part of a message, hold down
To skip an entire message, press and release
To skip part of a message, hold down
To interrupt message playback, press and release release
To delete only a selected message, press and release 3 while that message is playing.
you are deleting the right message, you can press 2 to repeat the message and then press 3 when you are sure that the system is playing the message you want to delete.
7.
from a touch-tone telephone.
enter your Remote Access code.
2 while that message is playing.
2. To resume playing the message, release 2. 5 while that message is playing.
5. To resume playing the message, release 5. #. To resume playing messages,
press and
To be sure

Saving Your Messages

To save messages you’ve just heard, simply hang up the telephone. Any new messages will be reco rded after the saved messages.

Replaying Your Messages

After all messages have been played and you hear 5 beeps,

Deleting All Messages

To delete all messages remotely, press and release [7] and then press and release [3] while each message is playing.
NOTE: To maintain maximum message storage space, use this method if you want to delete all messages.

Recording a Memo

After you listen to your messages, you can record a memo for yourself or other members of the househol d.
1. Press and release
2. Begin speaking
3. Press and release
This memo will be counted as a new message.

Changing Your Announcement

To change your announcement:
1. Dial your telephone number.
2. When the system answers, enter your Remote Access code during or after the announcement.
After you hear the 2 beeps,
3.
The system will beep and begin recording.
*.
after the beep.
# when you are finished.
press and release
4 *.
press and release 7 to replay the messages.
4. Speak into the telephone
When you are finished,
5.
The system automatically plays your new announcement.
To listen to your announcement again, press and release

Bypassing the Announcement

People who call frequently can press * (on touch tone phones only) when the announcement begins. The system skips the rest of the announcement, beeps, and begins recording.

Turning Off the System

Use the following procedure to turn off the system:
1. Dial your telephone number.
When the system answers,
2.
After the 2-beep signal,
3.
The system beeps twice. You can hang up and the system will not answer incoming calls until you turn it on again.

Turning On the System

If you forget to turn the system on before leaving home, you can turn it on by calling from a touch tone telephone. (You do not have to enter your Remote Access code to use this feature.)
1. Dial your telephone number
not play your announc ement.)
2. Press and release 0.
hang up and the system remains on, ready to answer calls and record messages.
in a normal tone of voice.
press and release
enter your Remote Access code
press and release
and wait for 10 rings. The system will answer and beep twice. (it will
The system beeps twice to indicate that the system has been turned on. You can
#.
4 1 after the 2 beeps.
during or after the announcement.
8 8.
NOTE: If you press 0 and hear 5 rapid beeps instead of the normal 2-beep signal, then either memory is full or no announcement is recorded. See “Memory Full/No Announcement.”

Memory Full/No Announcement

If the system answers after 10 rings and presents 2 beeps instead of your announcement, then the system may be off, or memory may be full, or your announcement may have been lost due to a power failure with insufficient battery power.
To set your system to answer calls and record messages:
Enter your Remote Access code after the 2-beep signal.
1.
Listen to any messages that have been recorded and delete some or all of them.
2.
Press and release 4 1 to review your announcement. If you don’t hear your announcement, press and
3.
release 4 * to record a new announcement. (See “Changing Your Announcement.”) Press and release 0 to make sure your system is on before you hang up.
4.
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