AT&T 1782 User Manual

USER’S MANUAL

1782 T w o-Line Digital Answering

Systemwith Caller ID/Call Waiting

Part 2

Please read Part 1 — Important Product

Information, included in this package.

Para recibir este manual en español, por

favor llame al 1 800 222-3111.

AT&T and the globe symbol are registered trademarks of AT&T Corp.licensed to Advanced American Telephones.

Printed in Mexico. 850002742 Issue 1AT&T 5/00

CONTENTS

BUTTONS............................................3

About Softkeys..........................................3

SCREEN INDICATORS...........................4

INSTALLATION.....................................5

Before Y ou Begin.......................................5

Table/Desk Installation..............................5

Wall Installation.........................................9

Initialization ............................................10

SET UP SYSTEM FEATURES................12

Feature Setup..........................................12

Set the Time and Date .............................12

Answering System Feature Setup............13

Caller ID Feature Setup...........................19

Call Match Feature Setup........................23

Caller Specific Outgoing

Announcements..................................24

Talking Caller ID .....................................27

ANSWERING SYSTEM OPERATION......30

Answering Calls ......................................30

Turning the System On and Off..............30

Volume Control.......................................30

Call Screening/Intercept.........................30

Announcement Bypass............................30

Listen to Your Messages..........................31

Delete Messages......................................32

Record a Memo .......................................32

Record a Telephone Conversation..........33

When Memory is Full..............................33

ANSWERING SYSTEM OPERATION

From a Remote Touch Tone Phone.....34

Connect with the Answering System......34

Play Messages ..........................................34

Delete Messages......................................35

Record Announcement...........................35

Record a Memo .......................................35

End the Remote Access Call....................36

Change Remote Access Code..................36

Turn System Off......................................36

Turn System On......................................37

Review Call History ................................37

Voice Help Menu ....................................38

Memory Full............................................38

CALLER ID OPERATION......................39

Incoming Number Announce .................39

Call Waiting.............................................40

NEW CALL Light .....................................40

Reviewing Call History ...........................40

Removing Call Records from History .....41

Display Dial.............................................42

Making a Display Dial Call......................42

Display Dial Options...............................42

Display Messages.....................................43

IN CASE OF DIFFICULTY....................44

BUTTONS

About Softkeys

This system has been designed with your convenience in mind,offering you many features which you can access using the two “softkeys”shown in the illustration below. By pressing the softkey below the label indicated on the display screen,you select that operation. Softkey labels are always underlined

Softkey

Adjust volume

in the display and in this manual.

Softkey

Indicates unreviewed

call information in

call history

Record a memo or phone conversation

Feature Setup

Play messages / Stop message playback

Delete messages

Dial number

displayed on screen

Turn system on or off

SCREEN INDICATORS

Time of call

Caller’s name Caller’s telephone

number Position of call in

call history New call in call

history

Date of call

Telephone line

of call

Indicates caller

left message

INSTALLATION

Before Y ou Be gin

This system includes two color-coded telephone line cords with modular plugs on each end. One cord has CLEAR plugs and the other has BLUE plugs.

• If you have a two-line (RJ-14) wall jack,use only the line cord with CLEAR plugs.

• If you have two single-line wall jacks,use both cords.You will need a 2-line adapter, provided in this package.

Table/Desk Installation

SET 1/(SET 2)

L1/L2

Strain Relief Tab

Standard Electrical Outlet

1 Connect line cords

For one two-line wall jack with a single two-line phone:

a Plug the line cord from the phone into the system jack labeled SET 1/(SET 2). b Plug one end of the line cord with clear plugs into the two-line wall jack. Plug

the other end into the system jack labeled L1/L2.

c Go to Step 2, “Connect the power cord.”

Telephone Line Cord

Modular

Telephone Jack

INSTALLATION

SET 1/(SET 2)

L1/L2

Telephone Line Cord

Strain Relief Tab

Standard Electrical Outlet

For two single-line wall jacks with a single two-line phone:

(To use this installation option,you’ll need to use the 2-Line Adapter.)

a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1. b Plug one end of the telephone line cord with blue plugs into the adapter jack

labeled LINE 2. Plug the other end of the cord into the other wall jack.

c Plug one end of a telephone line cord with clear plugs into the adapter jack labeled

PHONE. Plug the other end of the cord into the system jack labeled L1/L2. d Plug the line cord from the phone into the system jack labeled SET 1/(SET 2). e Go to Step 2, “Connect the power cord.”

Modular

Telephone Jack

2-Line Adapter

INSTALLATION

NOTE: If a single-line phone is connected to the SET 1/(SET 2) jack, it can be used to make and answer calls on Line 1 only.

SET 1/(SET 2)

SET 2

L1/L2

Strain Relief Tab

Telephone Line Cords

Standard Electrical Outlet

For one two-line wall jack with two single-line phones:

a Plug one end of the telephone line cord with clear plugs into the two-line wall

jack. Plug the other end into the system jack labeled L1/L2. b Plug the line cord from the single-line phone for Line 1 into the system jack

labeled SET 1/(SET 2). This phone is connected to the Line 1 telephone number. c Plug the line cord from the other single-line phone into the system jack

labeled SET 2. d Go to Step 2, “Connect the power cord.”

Modular

Telephone Jack

INSTALLATION

L1/L2

Strain Relief Tab

Telephone Line Cord

Standard Electrical Outlet

For two single-line wall jacks with two single-line phones:

(To use this installation option,you’ll need to use the 2-Line Adapter.)

a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1. b Plug one end of the telephone line cord with blue plugs into the adapter jack

labeled LINE 2. Plug the other end of the cord into the other wall jack. c Plug one end of a telephone line cord with clear plugs into the adapter jack labeled

PHONE. Plug the other end of the cord into the system jack labeled L1/L2. d Plug the line cord from one single-line phone into the system jack labeled

SET 1/(SET 2). This phone is connected to the Line 1 telephone number. e Plug the line cord from the other single-line phone into the system jack labeled

SET 2. This phone is connected to the Line 2 telephone number. f Go to Step 2, “Connect the power cord.”

SET 1/(SET 2)

SET 2

Modular

Telephone Jack

2-Line Adapter

INSTALLATION

2 Connect the power cord.

• Plug the smaller end of the power cord into the jack labeled 9VAC on the back

of the system.

• Plug the other end of the power cord into an electrical outlet not controlled by

a wall switch.

NOTE: For table installation only, flip out the bracket under the unit, and fit the power cord through the strain-relief tab.

Use only the power cord supplied with your answering system. If you need a replacement cord,call 1 800 222–3111. Input:120V,60 Hz Output:9V AC,400 mA

Wall Installation

1 Choose a location near a modular telephone jack and a standard electrical outlet

not controlled by a wall switch.

INSTALLATION

2 Using a pencil and the template at the back of the manual,mark the wall where

you want to mount the unit.

3 Choose two #4 Round Head screws appropriate for your wall material (screws not

included). Screw in the screws until the heads are about 1/8'' away from the wall.

4 Position the unit over the screws and pull down until it is firmly in place. (Adjust

the screws as necessary for a secure fit.)

5 To complete installation, follow the directions beginning on page 5 for “Connect

Line Cords.”

Initialization

As soon as you connect the power cord,the system runs a quick self-test. When the test is complete,the system enters an initial Setup mode (this happens only the first time you plug in the unit). You must complete the Setup functions in Steps 1 through 4 now,in order for the system to work properly. (The system will remain in the initialization mode until you complete Steps 1 through 4.)

You can also complete Steps 5 through 7 now,if you wish. To complete them at a later time,press o (see SET UP SYSTEM FEATURES). To change any settings at a later time,see SET UP SYSTEM FEATURES.

1 Select display language.

The current language selection is displayed in the center of the screen. Use the left softkey to select an alternate language for display screen messages. It is pre-set to English. Select OK

— OR —

to change to Spanish,use the softkey to select CHANGE ESPANOL is displayed in the center of the screen under Idioma/Language.

2 Store Home Area Code.

After you select a language for the display,you’ll need to program your Home Area Code into the unit so it can properly recognize and dial calls. Press C or c to enter the digits for your Home Area Code (see NOTE). Select NEXT move to the next digit. Select OK

NOTE: This procedure for entering your Home Area Code will apply to most users (those who simply dial the seven digits of a telephone number to make a local call). However, if you live in a region where you must dial 10 or 11 digits for calls within your Home Area Code, you must enter “000” instead of your Home Area Code in Step 2.

to accept English and move to storing the Home Area Code

.then select SI when

to save and move to setting the clock.

INSTALLATION

3 Set the clock.

The screen displays the time (the default setting is 12 AM). To correct the setting, use C or c to cor rect the hour,then select NEXT minutes setting; repeat to select AM or PM. Select DONE displayed.

4 Set the date.

The screen displays the date (pre-set to 1/01/00). To correct the setting,use C or c to cor rect the month, then select NEXT and the year. Select DONE

You must set the date for the answering system once so that the day announced with your messages is correct. This information is stored so that even when the time is lost because of a power failure,the time,date,and day will be set correctly with the first incoming call received after the power returns.

5 Adjust display contrast.

You can adjust the contrast of the display to one of eight levels. Press C or c until the screen displays your desired setting. Select OK

6 Set Dial Mode.

This product comes set for touch tone dialing;if you have touch tone dialing service, you do not need to set this feature. If you have pulse dialing service,you cannot dial numbers with the phone set to touch tone. The current selection is displayed. Select

CHANGE

7 Record Outgoing Announcement.

This system comes with a pre-recorded outgoing announcement. To record your own announcements,see “Record Outgoing Announcement for a Line”in SET UP SYSTEM FEATURES.

to switch to PULSE (dial pulse/rotary),then use the softkey to select OK.

when the correct date is displayed.

when the correct time is

to move to the

to move to the day

to save.

SET UP SYSTEM FEATURES

Feature Setup

NOTE: The system must be turned on to set up or change features.

You can set up one feature at a time,or you can set up a feature and then move on to set up another feature. After you change one feature,use the softkey to select OK another feature. If you change only one feature,you can continue to select OK screen exits the Feature Setup mode.

NOTE: If the unit does not receive a command within 30 seconds, it automatically exits the Feature Setup mode.

Set the Time and Date

The system automatically resets the time and date each time new call information is received. However, you must set the time/date yourself once for the day announced with your messages to be correct.

1 Press o. 2 Use the softkey to select CLOCK 3 Press C or c to change the hour setting. 4 Select NEXT 5 Press C or c to change the minutes setting. 6 Select NEXT 7 Press C or c to change the setting. 8 Select DONE

9 Press C or c to change the month setting. 10 Select NEXT 11 Press C or c to change the day setting. 12 Select NEXT 13 Press C or c to change the year setting. 14 Select DONE

NOTE: You can select DONE

to move to the minutes setting.

to move to AM or PM.

to move to the day setting.

to move to the year setting.

to exit without changing a setting.

to move to

until the

SET UP SYSTEM FEATURES

Answering System Feature Setup

Announcement Options

This answering system lets you record up to four different announcements — A,B,C, and AO. Each can be presented to callers on either Line 1 or Line 2. You can assign the same

announcement to be presented on both lines,or you can choose different announcements for each line.

NOTE: A total of about 22 minutes of recording time is available for your announcements and callers’ messages.

Use Announcements A,B,and C when you want the system to record callers’ messages. If you do not want to record your own announcement,or if a recorded announcement is lost in a power failure,the system provides a brief pre-recorded announcement.

Use Announcement AO (Announce Only) when you want the system to play an announcement and then hang up.There is no pre-recorded announcement for AO. If you choose AO,you must record an announcement for it.

Record Outgoing Announcement for a Line

NOTE: If you choose not to record an announcement, the system answers with a pre-recorded announcement: “Hello. Please leave a message after the tone.”

1 Press o.

2 Use the softkey to select ANS

mailbox?

3 Select L1

4 Press C or c to select Announcement A,B,C or AO.

5 Select RECORD

the unit. Your announcement can be up to three minutes long.

6 Select STOP

back for you.

NOTE: If you wish to re-record your announcement, repeat Steps 5 and 6.

or L2. The screen displays your choice.

. Begin speaking in a nor mal tone of voice, about nine inches from

when you are finished. The announcement is automatically played

SYS. The screen displays Set options for which

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