AT&T 1772 User Manual

2

Two-Line Digital

MEMO

2 WAY

ON/OFF

L1 L2

Answering System
with Time/Day Stamp 1772

Fold open this paper for information about
this product's installation and operation.
Please read Part 1 — Important Product
Information, included in this package.

© Copyright 1998 Philips Consumer Communications L.P. All rights reserved.

VOLUME

MIC

Part 2

Printed in Mexico. Issue 1AT&T

848229241

CLOCK

DELETE

REPEAT

STOP

FORWARD

PLAY

LINE 1

LINE 2

INSTALLATION

Install the Batteries For One Two-Line Wall Jack For Two Single-L

TEL SET jack

L1 OR L1/L2 jack

Two-line wall jack

Two-line phone with

single cord

Power cord

L1 OR L1/L2 jack

TEL SET jack

L

Line 1 jac

Two-line phone

single cord

INSTALL THE BATTERIES

Open the battery door on the bottom of the
unit by pulling on the tabs. Insert the bat­teries as indicated, then close the door.

BASIC CONNECTIONS

For one two-line wall jack

1 Plug one end of the phone line cord with

clear plugs into the system jack labeled

L1 OR L1/L2.

2 Plug the other end of the cord into the

two-line wall jack.

For two single-line wall jacks

1 Plug one end of the phone line cord with

blue plugs into the system jack labeled
L1 OR L1/L2. Plug the other end of
the cord into the wall jack for Line 1.

2 Plug one end of the line cord with clear

plugs into the system jack labeled L2.
Plug the other end of the cord into the
wall jack for Line 2.

To connect a two-line phone with a single
cord, plug the cord from the phone into the
TEL SET jack on the back of the
answering system.

NOTE: If a single line phone is connected
to the TEL SET jack, it can be used to make
and answer calls on Line 1 only.

OTHER CONNECTION OPTIONS

To use these installation options, you’ll
need to purchase a dual outlet adapter.

For two single-line phones

1 Plug the cord from the phone for Line 1

into the TEL SET jack on the answering
system.

2 Plug the cord from the phone for Line 2

into the dual outlet adapter.

3 Plug the cord from the L2 jack on the

answering system into the dual outlet
adapter.

4 Plug the dual outlet adapter into the

Line 2 wall jack.

For two-line phone with two cords

1 Plug the cord for Line 1 from the phone

into the TEL SET jack on the answering
system.

2 Plug the other phone cord into the dual

outlet adapter.

INSTALLATION

ine Wall Jacks For Two-Line Phone with Two CordsFor Two Single-Line Phones

L2 jack

Power cord

Line 2 jack

L1 OR L1/L2 jack

TEL SET jack

Two single-line phones

Line 1 jack

L2 jack

Line 2 jack

with dual

outlet adapter

Power cord

Power cord

L1 OR L1/L2 jack

Two-line jack with

single jack adapter and

dual outlet adapter

Two-line phone with

two cords

3 Plug the cord from the L2 jack on the

system into the dual outlet adapter.

4 Plug the dual adapter into the Line 2 jack.

For two-line phone with two cords and

a single jack adapter

(requires a single jack adapter)

1 Plug the single jack adapter into the dual

outlet adapter.

2 Plug the cords from the phone into the

single jack adapter.

3 Plug the cord from the L1 OR L1/L2

jack on the answering system into the
dual outlet adapter.

4 Plug the dual outlet adapter into the wall

jack.

CONNECTING THE POWER CORD

Use only the power cord supplied

!

with your system. If you need a

replacement cord, call 1 800 722-9125.
Fit the power cord behind the strain relief

tab. Then plug the smaller end of the power
cord into the POWER jack at the back of
the system. Plug the other end of the power
cord into an electrical outlet that is not
controlled by a wall switch.

SETTING THE CLOCK

1 Press G. The Message Window

displays CH.

2 Press C. You hear a day, and the

Window displays a number (1-7 for
Sunday - Saturday).

3 Hold down F or R until the

correct day is displayed, then release.

4 Press C. You hear an hour, and the

Window displays it.

5 Hold down F or R until the

correct hour is displayed, then release.

6 Press C. You hear a minutes setting,

and the Window displays it.

7 Hold down F or R until the

correct minutes setting is displayed, then
release.

8 Press C. The system announces the

new day and time setting.

To review the setting, press C.

IN CASE OF DIFFICULTY

If this answering system does not work
properly, try the following suggestions
before seeking repair assistance.

MESSAGE WINDOW IS BLANK

Make sure the power transformer is
securely plugged into an electrical outlet
not controlled by a wall switch.

Use only the power cord supplied
with your system. If you need a

!

replacement cord, call 1 800 722-9125.
Press O to make sure the system is
turned on.

MESSAGES ARE INCOMPLETE

❥ The system accepts messages only up to
4 minutes long.
❥ If the caller pauses for more than 7
seconds, the system stops recording and
disconnects the call.
❥ If the system’s memory fills up during a
message, the system stops recording and
disconnects the call.

SYSTEM DOES NOT ANSWER AFTER

CORRECT NUMBER OF RINGS

❥ If the T oll Saver feature is on, the number
of rings changes from four to two when
you have new messages waiting. See
“Ring Select.”
❥ In some cases, the system might be
affected by the ringing system used by the
local telephone company.
❥ If the system’s memory is filled with
messages, or the system is off, or no AO
announcement is recorded, the system
answers after 10 rings.

LO BATT DISPLAYED

The batteries might be missing, low on
power, or incorrectly installed.

SYSTEM DOES NOT DISCONNECT

WHEN PHONE IS ANSWERED

To stop the system, press and release the
phone switchhook, or press S on the
system.

SYSTEM DOES NOT RESPOND TO

REMOTE COMMANDS

❥ When you dial a number from a touch
tone phone, you should hear tones. If you
hear clicks instead, the phone is not a touch
tone telephone. In that case, you can use
voice-activated commands.
❥ The answering system might not detect
the Remote Access Code while your
announcement is playing. Try waiting until
the announcement is over before entering
the code.
❥ There might be noise interference on the
phone line you are using. Press dial buttons
firmly .
❥ Make sure you are entering your Remote
Access Code correctly.
❥ Your Remote Access Code might have
reverted to the factory setting of 10. This
happens if there is an AC power failure at
your home and the system’s battery is
either low on power or not installed.

NUMBER IN MESSAGE WINDOW

FLASHES

Check your announcement; announce­ments might have been lost in a power fail­ure when battery power was low.

OTHER PROBLEMS

❥ If the system malfunctions, make sure
you have followed all the instructions in
this manual to try to correct the problem.
❥ If you cannot correct the problem, press
r.
❥ If there is a problem with the system,
pressing r will reset the system and
delete any messages as well as your
announcement. Reset the clock and
rerecord the announcement, and your
system should be ready to answer calls and
record messages.
❥ If the system is okay, pressing r has
no effect.

ANSWERING SYSTEM OPERATION

ANNOUNCEMENT OPTIONS

The Answering System 1772 lets you
record up to 4 different announcements —
A, B, C, and AO. Each can be presented
to callers on either Line 1 or Line 2. You
can assign the same announcement to be
presented on both lines, or you can choose
different announcements for each line.

NOTE: A total of about 24 minutes of
recording time is available for your
announcements and callers’ messages.

Use announcements A, B, and C when you
want the system to record callers’
messages. Use announcement AO
(Announce Only) when you want the
system to play an announcement and then
hang up. If you do not want to record your
own announcement, or if a recorded
announcement is lost in a power failure,
the system provides a brief pre-recorded
announcement.

NOTE: There is no pre-recorded
announcement for AO. If you choose AO,
you must record an announcement for it.

RECORD AN ANNOUNCEMENT

1 Move both ANNC SELECT switches,

located under the cover, to the
announcement you want to record (A,
B, C, or AO).

2 Prepare your announcement (up to 4

minutes).

3 Press G. The Message Window

displays CH.

4 Press A. The system beeps once and

begins to record.

5 Speak toward the microphone in a

normal tone from about 9 inches away.

6 Press S when you are finished.
The system automatically plays back your

announcement. Use + or ­to adjust the volume.

REVIEW ANNOUNCEMENT

Move both ANNC SELECT switches to
the announcement that you want to play,
then press A. The announcement plays
and the Message Window displays AP.

NOTE: T o delete an announcement, pr ess

D while the announcement is playing.

SELECT ANNOUNCEMENTS

Set the Line 1 ANNC SELECT switch to
A, B, C, or AO to select the announcement

callers to Line 1 will hear.
Set the Line 2 ANNC SELECT switch to

A, B, C, or AO to select the announcement
callers to Line 2 will hear.

TURN SYSTEM ON/OFF

The L1 and L2 lights indicate which lines
the system is set to answer. To choose
which line(s) the system will answer, or to
turn the system off, press O repeatedly .
This turns the lines on and off in the fol­lowing order:

Line 1 on only
Line 2 on only
Both lines on
Entire system off (no answering system
features can be used)

RING SELECT/TOLL SAVER

Use the Line 1 and Line 2 Ring Select
switches on the side of the unit to set the
answering system to answer after 2 or 4
rings. Set to Toll Saver (TS) if you want
the system to answer after 4 rings when
you have no new messages and after 2 rings
when you have new messages.

NOTE: If the system is answering a call
on one line and a call comes in on the other
line, the second call will not be answered
until the first call is completed.

MESSAGE WINDOW

The Message Window displays the total
number of recorded messages. If the
number is flashing, either a power failure
occurred when batteries were low or
missing, or r was pushed.

The Message Window also displays OFF
when the system is off, a flashing F when
memory is full, and — when the system is
answering a call.

MESSAGE LIGHTS

The message lights for each line indicate
whether that line has messages. A steady
light indicates messages, but no new ones.
A flashing light indicates new messages.
If the light is off, the line has no messages.

MESSAGE ALERT

You can set the system to beep every 15
seconds to notify you when you have new
messages. Set the MSG ALERT switch
(under the cover) to ON.

MESSAGE VOLUME CONTROL

Use + or - to adjust the sound
of incoming messages or message
playback. This does not affect the volume
of the announcement your callers hear.

LISTEN TO MESSAGES

To hear all messages for both lines,

press P.

To hear only new messages for both

lines, hold down P until the system

begins playing.

To hear all messages for a single line,

press L or l.

To hear only new messages for a single

line, hold down L or l until the

system begins playing.

DELETE MESSAGES

1 Press D. The message lights flash.
2 Press P to delete all messages on both

lines

— OR —

Press L or l to delete all

messages for a single line.
The system announces “Messages
deleted.”

If you try to delete all messages on a line where
there are new messages, the system beeps 5
times and does not delete any messages.

To delete only a specific message, press
D while the message is playing. The
make sure you are deleting the right
message, you can press R to replay
the message, then press D while the
message is playing.

REPEAT/REVIEW MESSAGES

To hear a message again, tap R.
T o return to an earlier message, press and

release R until the number of that

message is displayed.
To repeat part of a message (review),
hold

down R for a few seconds, then

release it to resume playing. (The

system beeps while R is held down.)

ANSWERING SYSTEM OPERATION

FORWARD/SKIP MESSAGES

T o skip to the next message, press F.
To skip part of a message (cue), hold

down F for a few seconds, then
release it to resume playing. (The
system beeps while F is held down.)
To stop playing messages, press S.

RECORD A MEMO

You can record a memo (which is stored
as a message) up to 4 minutes long.
1 Press M. The message Lights

flash rapidly and the Message Window
displays 1-.

2 Press L or l to choose where the

memo is stored. The system beeps and
begins recording. Speak toward the
microphone.

3 Press S when you are finished.

RECORD A PHONE CONVERSATION

NOTE: This unit does not sound warning
beeps to let the other party know that the
call is being recor ded. To ensure that you
are in compliance with any state and
federal regulations concerning recording
a telephone call, you should start the
recording process and then inform the
caller that you are recording the call.

1 Press M twice at any time during

a phone conversation. The Message
Lights flash rapidly, and the Message
Window displays 2-. Y ou can record for
up to 4 minutes.

2 Press L or l to select which line

will store the conversation. The system
beeps and begins recording.

3 Press S to stop recording. The

conversation is saved with messages,and
played back as a message.

ON/OFF Lights
Turn system on or off

Record Memo or
Phone Conversation

Set or Review Time/Day

Speaker Volume Control

Microphone

Play Messages

PRIORITY CALLING

The priority call tone is preset to 99.
Callers to whom you have given the
Priority Calling Code will be able to
signal you that they are calling. Callers
must use a touch tone phone.

Your caller should
1 Dial your telephone number.
2 When the announcement begins to play ,

enter the current Priority Calling Code.

3 The system beeps three times, then

pauses. This pattern repeats until you
answer the phone. The beeps are audible
at both ends. If you do not answer the
call within 30 seconds, the caller hears
two beeps, and can then press * to leave
a message.

CHANGE PRIORITY CALLING CODE

1 Press G. The screen displays CH.
2 Press c. The screen displays the

current Remote Access Code.

3 Press P. The screen displays the

current Priority Calling Code.

4 Hold down F or R until the

Message Window displays the Priority
Calling Code you want. You can choose
any number between 10 and 99, except
the number assigned to the Remote
Access Code.

5 Press S when you are finished.

NOTE: If AC power fails and there is
insufficient battery power, the Priority
Calling Code reverts to 99.

L1 L2

ON/OFF

MEMO

2 WAY

CLOCK

VOLUME

MIC

REPEAT

PLAY

LINE 1

DELETE

STOP

FORWARD

LINE 2

Line 2

Message Window
shows number of
messages waiting

Delete messages

Repeat/Review messages

Stop message playback

Forward/Skip messages

Lights blink when
messages are waiting

Line 1

CALL SCREENING

CALL INTERCEPT

Set the volume to 2 or above so you can
hear a caller’s voice on the speaker . If you
decide to take the call, lift the handset of
any telephone on the same line. The
system stops recording and resets to
answer calls. If the announcement does
not stop immediately, press the telephone
switchhook, or press S at the
answering system.

ANNOUNCEMENT MONITOR

Y ou can change the setting so that you will
hear only your caller’s voice, and not your
outgoing announcement when you are
screening calls.
1 Hold down A. The Message Window

alternately displays AP (Announcement

Play) and AS (Announcement Silent).
2 Press A when the Window displays

the setting you want.

BYPASSING THE ANNOUNCEMENT

Callers can press * during the announce­ment to skip it and leave a message. Even
if the system is set to AO (Announce
Only), callers can press * to leave a mes­sage.

WHEN MEMORY IS FULL

The Message Window flashes F when
memory is full (24 minutes of announce­ments and messages or 50 messages).
When memory is full, the system will an­swer calls after 10 rings and present 2
beeps instead of your announcement. To
make room for more messages, delete
some or all of the recorded messages.

Access Cover

Message
Alert

ANNC

CHANGE

CODE

Select announcements

for Line 1 & Line 2

Select Ringer setting

for Line 1 & Line 2

RESET

ANSWERING SYSTEM OPERATION

Away From Home

You can operate the answering system
while away from home using the telephone
keypad (touch tone phone only), or voice­activated commands.

CONNECT WITH THE ANSWERING

SYSTEM

1 Dial your telephone number.
2 When the system answers, enter your

Remote Access Code during or after the
announcement. The system announces
the number of messages received, and
beeps twice, indicating it is ready to
receive commands.

YOUR REMOTE ACCESS CODE

The Remote Access Code is preset to 10.
To view the current code, press c.

To change the Remote Access Code at

home

1 Press G. The Window displays CH.
2 Press c. The Window displays the

current Remote Access Code.

3 Hold down F or R until the

Window displays the code you want.
Choose any number between 10 and 99,
except for the current Priority Calling
Code.

4 Press S when you are finished.

To change the Remote Access Code

remotely

1 Connect with the answering system.
2 After the 2 beeps, press 99. The system

announces “Enter new code.”

3 Enter the new Remote Access Code. If

you enter a valid code, the system
announces the new Remote Access
Code. If you enter an invalid code, you
hear five rapid beeps, followed by two
beeps. Repeat Steps 2 and 3.

NOTE: If AC power fails and battery
power is insufficient, the Remote Access
Code reverts to 10.

PLAY MESSAGES

To play all messages on both lines, wait

4 seconds, or press 7.

T o play all messages on Line 1, press 17.
T o play all messages on Line 2, press 27.
T o play only new messages on both lines,

press 6.

To play only new messages on Line 1,

press 16.

To play only new messages on Line 2,

press 26.

SAVE MESSAGES

The system automatically saves all
messages you do not delete.

DELETE MESSAGES

To delete all messages on both lines,

press 03.

To delete all messages on Line 1,

press 13.

To delete all messages on Line 2,

press 23.

To delete only a selected message,

press 3 while that message is playing.

If you try to delete all messages on a line
which has new messages, the system beeps
5 times and does not delete any messages.

REPEAT

To repeat an entire message, press 2

while that message is playing.

To repeat part of a message, hold down

2. To resume playback, release 2.

FORWARD

T o skip an entire message, press 5 while

that message is playing.

To skip part of a message, hold down 5.

To resume playback, release 5 .

STOP

Press # to stop message playback.

RECORD A MEMO

1 Press 1* to record on Line 1

— OR —

Press 2* to record on Line 2.

2 Begin speaking after the beep.
3 Press # when you are finished.

CHANGE ANNOUNCEMENTS

1 Press 14* to choose Line 1

— OR —

Press 24* to choose Line 2.

2 Speak into the phone in a normal voice.
3 Press # when finished. The system

beeps and plays the new announcement.
To review your announcement, press
141 for Line 1, or 241 for Line 2.

TURNING OFF THE SYSTEM

Press 88 to turn off both lines

— OR —

Press 188 to turn off only line 1

— OR —

Press 288 to turn off only Line 2.
The system announces which lines are off,
and beeps twice.

TURNING ON THE SYSTEM

This feature does not require your Remote
Access Code.
Press 00 to turn on both lines

— OR —

Press 10 to turn on only Line 1

— OR —

Press 20 to turn on only Line 2.
The system announces which lines are on,

and beeps twice. If you hear 5 rapid beeps
instead of the two-beep signal, either memory
is full, or no announcement is recorded.

VOICE HELP MENU

You can use many system features re­motely when you cannot remember the
touch tone commands. After you have
heard your messages, the system an­nounces “End of messages,” and then lists
several commands. As soon as you hear
the command you need, press the corre­sponding buttons. You can access the com­mand list by pressing # any time after the
two beeps.

ANSWERING SYSTEM OPERATION

Away From Home

MEMORY FULL/NO ANNOUNCEMENT

If the system answers after 10 rings, and
presents 2 beeps but no announcement, the
system might be off for one or both lines,
memory might be full, or the system is set
to AO and your announcement was lost.

T o reset the system to answer and r ecord
1 Enter your Remote Access Code after the

2 beeps.

2 Listen to any recorded messages, and

delete some or all of them.

3 Press 141 to review the Line 1

announcement. If there is none, press
14* to record a new announcement.

4 Press 241 to review the Line 2

announcement. If there is none, press
24* and record a new announcement.

5 Before hanging up, make sure that at

least one line is set to answer calls.
Press 10 to turn on Line 1

— OR —

Press 20 to turn on Line 2

— OR —

Press 00 to turn on both lines.

VOICE-ACTIVATED COMMANDS

When a touch tone telephone is not avail­able, you can still call your system to
listen to your messages. You use your
voice to enter the Remote Access Code, to
repeat messages, and to delete messages.

Speak in response to the prompts presented
by the system as described below. You
must speak quickly and loudly in order for
the system to detect your voice.

The system does not recognize the actual
words you are saying; it responds to any
sufficiently intense auditory signal. For
example, instead of “Enter code,” you can
substitute any phrase or word that is easy
for you to remember.

1 Dial your telephone number, listen for

the announcement, and then remain
silent after the beep.

NOTE: If the system answers after 10
rings (because it is off or the memory is
full), remain silent after the two-beep
signal.

2 After about ten seconds, the system

prompts “Enter remote access code.”
Immediately respond by saying “Enter
code.”

3 You then hear “First digit,” followed by

“Enter zero,” “Enter four,” “Enter five,”
and so forth. When you hear the first
digit of the Remote Access Code,
immediately respond by saying “Enter
code.”

For example, if your Remote Access
Code is 53, wait to hear “Enter five,”
then say “Enter code.”

4 You then hear “Second digit,” followed

by “Enter zero,” “Enter one,” “Enter
two,” and so forth. When you hear the
second digit of the Remote Access Code,
say “Enter code.”

5 If you enter the code correctly, the

system announces how many messages
have been received, and begins playing
all messages recorded on both lines.

If no messages have been received, the
system disconnects the call.

6 At the end of each message, the system

prompts “Repeat message?” T o hear the
message again, say “Repeat message.”
If you remain silent, the system plays
the next message. You can repeat each
message once.

7 After the last message plays, the system

announces “End of messages” followed

by the prompt “Replay messages?”

To replay all of the messages, say

“Replay messages.” If you remain

silent, the system prompts “Delete all

messages?”
8 T o delete all of the messages, say “Delete

messages.” The system then repeats the

“Delete all messages?” prompt to

confirm your choice.

To confirm the delete, say “Delete

messages.” The system announces

“Messages deleted” and disconnects the

call.

If you remain silent after the “Delete all

messages?” prompt, the system

disconnects the call and the messages are

not deleted.

If you do not enter the correct

Remote Access Code

If you enter an incorrect Remote Access
Code, the system beeps five times and be­gins the sequence of prompts again. If you
enter the wrong code on the second try, the
system disconnects the call.

If you do not respond to the correct digit
while entering the Remote Access Code (or
if the system fails to detect your response),
you can remain silent after you hear the
“Enter nine” prompt. The system beeps
five times and begins the sequence of
prompts again. If you do not respond cor­rectly during the second sequence of
prompts, the system disconnects the call.

2

ANSWERING SYSTEM 1772

1 Dial telephone number and wait for

system to answer.

2 Enter Remote Access Code.
3 Listen for messages

— OR —

Enter touch tone command.

4 Hang up to save messages.

Your Remote Access Code _______

© 1998 Philips Consumer Communications L.P.

All rights reserved. Printed in Mexico.

Issue 1AT&T 848229274

2

ANSWERING SYSTEM 1772

1 Dial telephone number and wait for

system to answer.

2 Enter Remote Access Code.
3 Listen for messages

— OR —

Enter touch tone command.

4 Hang up to save messages.

Your Remote Access Code _______

© 1998 Philips Consumer Communications L.P.

All rights reserved. Printed in Mexico.

Issue 1AT&T 848229274

OPTION PRESS

Play messages 7, 17, or 27
Play only new messages 6, 16, or 26
Repeat message 2
Skip message 5
Delete selected message 3
Delete all messages 03, 13, or 23
Record announcement 14* or 24*
Record memo 1 * or 2*
End a recording #
Turn system on 00, 10, 20
Turn system off 88, 188 or 288

OPTION PRESS

Play messages 7, 17, or 27
Play only new messages 6, 16, or 26
Repeat message 2
Skip message 5
Delete selected message 3
Delete all messages 03, 13, or 23
Record announcement 14* or 24*
Record memo 1 * or 2*
End a recording #
Turn system on 00, 10, 20
Turn system off 88, 188 or 288