AT&T 1740 User Manual

AT&T

DEFINITY

Communications System Generic 1 and Generic 3

ISDN 8510T Voice Terminal User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and

accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

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2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1 800 432-6600 In Canada: 1 800 255-1242

Order: Document No. AT&T 555-230-748

Issue 1, October 1992

For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This telephone is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).

Prepared by AT&T BCS Product Documentation Development Group Middletown, NJ 07748

Printed in USA

Contents

Your ISDN 8510T Voice Terminal

What the Features Do 5

Fixed (Button) Features

Display and Softkey Features 6 Switch Features

Fixed (Button) Features 9 Display and Softkey Features

Switch Features

Special Instructions

Conventions

Quick Reference Lists

12 Abbreviated Dialing 13 Automatic Callback 14 Call Forwarding All Calls 15 Call Park

15 Call Pickup 16

Leave Word Calling

Priority Calling

Send All Calls

Voice Message Retrieval

Tones and Their Meanings

Ringing Tones

Handset Tones

Key Words to Know

Quick Reference Lists

Your ISDN 8510T Voice Terminal

Before you begin using your ISDN 8510T voice terminal, familiarize yourself with the voice terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the

8510T voice terminal.

Handset

Telephone number card

Volume control button

Mute button

Speaker button

Conference button

Display

4 Softkeys

4 Display control buttons

10 Call appearance/ feature buttons and designation card

Message light

Dial pad

Redial button Exit button Drop button

Transfer button

Hold button

Figure 1. 8510T Voice Terminal (Top View)

The 8510T voice terminal components pictured in Figure 1, the top view, are described below and on the next page. For your convenience, they are listed alphabetically.

Call appearance/feature buttons

Conference button Designation card

Dial pad

Display control buttons

Drop button

Exit button

Handset

Hold button Message light

These 10 buttons are devoted either to handling incoming and outgoing calls (call appearances) and are labeled with the exchange (numbers) and extension number or they can be used as feature buttons to access voice features such as Call Forward or Send All Calls; these are labeled with the feature name. Each of these 10 call appearance/feature buttons has a red light, which indicates the selected line and a green light which indicates the status of that line or feature.

For setting up conference calls with an additional party. For noting the call appearance telephone number or

extension or feature that the button can access. The standard 12-button pad for dialing telephone

numbers and accessing features. The letters “Q” and “Z” have been added to the appropriate dial pad keys for entering directory names, and the “5” button on your dial pad has raised bars for visually-impaired users.

These 4 buttons are labeled Menu, Dir, < Prev, and Next > .

●

The [ Menu ] button is used to access the main softkey menu.

The [ Dir ] (Directory) button allows you to quickly access Directory entries in order to place a call.

The [

< Prev ] and [ Next > ] buttons can be used to

help you go back and forth through menu options, to search for an entry in your Directory, and to view entries in your Call Log.

For disconnecting from a call or dropping the last party added to a conference call.

For exiting a display feature and returning to normal call-handling mode.

For placing and answering calls (often people call it the

receiver).

A red button, for putting a voice call on hold. A red light which goes on steadily when a message has

been left for you. See your System Manager for instructions regarding your local message retrieval procedures.

Mute button

Redial button

Softkeys

Speaker button

Telephone number card

Transfer button Volume control button

For turning off (and then back on again) the microphone of the handset or the speakerphone so the other person on the call cannot hear you.

For automatically redialing the last number that you dialed from the dial pad.

The 4 buttons located below the display and labeled with arrows ( [ ▲

] ), correspond to words on the display screen. Softkeys are used along with display control keys to access or create a personal Directory of frequently-called numbers, a Call Log of the most recent incoming and outgoing calls, and such features as selecting a personalized ringing pattern, doing a self-test of your voice terminal, and setting the speakerphone and the clock.

For turning on and off the speakerphone or the listenonly speaker.

For noting the area code and telephone number of your voice terminal.

For transferring a call to another voice terminal. When on a call, used to increase or decrease the receive

volume of the handset or speakerphone (if on a call). When you are not on a call, the Volume control button is used to increase or decrease the volume of the ringer and the tones.

Kickstand

Routing channel

Line jack Adjunct

jack

Handset

jack

FCC Warning

Bar Code

label

Figure 2. 8510T Voice Terminal (Bottom View With Kickstand)

The various components which appear on the bottom of the 8510T voice terminal are

shown in Figure 2 and listed and explained below.

Adjunct jack

Handset jack

Kickstand

Line jack

Routing channel

Used for connecting an external speakerphone, a headset adaptor, or other adjunct equipment. The jack is labeled “ADJUNCT.”

WARNING: Do not insert the handset cord into the

“ADJUNCT” jack. It will cause equipment damage.

Used for connecting the handset cord to your voice terminal. The jack is labeled .

Can be lifted from the deskstand or can be left level with the bottom of the voice terminal. Check which kickstand adjustment allows you the best viewing angle of the display.

Used for connecting the line cord to your voice terminal. The jack is labeled “LINE.”

Thread the line cord (and adjunct cord, if applicable) through the routing channel.

What the Features Do

Here are brief descriptions of the features which you can use with an ISDN 8510T voice terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it.

The features in this section are divided into 3 main categories: Fixed (Button) Features, Display and Softkey Features, and Switch Features. Only procedures for the last type, Switch Features, are provided in this book.

●

Fixed (Button) Features— These voice terminal features, such as Conference, Drop, Hold, and Transfer, have been assigned to particular buttons on the voice terminal when it is built at the factory. Thus, when you receive the voice terminal, you can use these features immediately. Descriptions of these features appear below and on the next page. For directions on using these features, see the AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736.

●

Display and Softkey Features— The features in this category are accessed with the 4 softkeys (the buttons below the display labeled with arrows, such as [

▲ ] ), the 4 display control buttons (Menu, Dir, < Prev, Next >), and the

2-line by 40-character display. These features include a personal Directory, a Call Log of the most recent answered and unanswered calls, and the Self-Test feature. This section provides descriptions of the Display and Softkey features. For procedures for using these features, see the AT&T DEFINITY

Communications System ISDN 8510T Voice Terminal User’s Manual,

555-021-736 and the AT&T DEFINITY Communications System ISDN 8510T Voice Terminal Quick Reference Guide, 555-021-735.

●

Switch Features— You can use these features only with a DEFINITY Generic 1 or Generic 3, and if these features have been assigned to your voice terminal. Check with your System Manager to see which of these features you can use.

Fixed (Button) Features

Conference Allows you to add an additional party to a call so that you can conduct

a conversation with more than one party. Use to set up time-saving conferences, or to spontaneously include a party important to a discussion.

Drop Disconnects you from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call.

Hold Temporarily disconnects you from a call, holding it until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to perform another task. Use when you have a call that you don’t wish to drop, but for which you have to interrupt briefly to do something else.

Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message.

Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to confer with someone in the room with you, but you do not want the other party on the call to hear your conversation. (You are still able to hear the person on the call.)

Redial (Last Number Dialed) Automatically redials the last number you dialed manually from the dial pad, either an extension or an outside number. Use to save time in redialing a busy or unanswered number.

Speakerphone Your voice terminal has either the Speaker (listen-only) or the Speakerphone (listen and talk) function or it may have neither. Check with the System Manager to see how your voice terminal is set.

The Speaker (listen-only) feature allows you to place calls or access other voice

features without lifting the handset. (Press [

Speaker ] .) However, in order to speak

to the other party, you must use the handset (the speaker must be off). Use with feature activities that require listening only, such as on-hook dialing or monitoring calls on hold.

The Speakerphone feature allows you to place and answer calls or access other voice

features without lifting the handset. (Press [

Speaker ] .) You may use the softkeys on

the voice terminal to set or reset the speakerphone. When you set the built-in

speakerphone, it performs a test of the surrounding environment and adjusts itself

for optimal performance. Use the built-in speakerphone any time you prefer handsfree communications, both speaking and listening, or for group conference situations.

Transfer Transfers a call from your voice terminal to another extension. Use when your caller needs to speak further with someone else.

Display and Softkey Features

Call Log The Call Log is initially set to list the 10 most recent incoming

unanswered calls only. An option is provided so that you may also choose to access the most 10 recent answered calls, and the 10 most recent outgoing calls placed from your voice terminal. Use to check on calls that you missed (the unanswered calls) and to remind you of those calls that you answered or placed most recently.

Clock For setting the date and time on your voice terminal display. Contrast Change the contrast level of your display so that the letters or numbers

are darker or lighter against the background of the screen.

Directory Used to create and edit a personal directory of up to 30 extensions or outside numbers and the names of the associated party. Use [

Dir ] to quickly dial a

call. Use as a handy place to store numbers you frequently call.

Dir Button When you press [

Dir ] followed by a softkey button associated with that

Directory entry, a call is immediately placed to a telephone number. The phone number appears on the display screen as it dials.

Exit button Exits a display feature and returns the voice terminal display to normal call-handling mode.

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