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Notebook PC
E-Manual
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Notebook PC E-Manual
E8248
First Edition
April 2013
COPYRIGHT INFORMATION
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by
any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL
USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND
SOFTWARE DESCRIBED IN IT.
Copyright © 2013 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to
recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to
claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death)
and damage to real property and tangible personal property; or any other actual and direct damages
resulted from omission or failure of performing legal duties under this Warranty Statement, up to the
listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or
infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers,
and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language web site at http://support.asus.com
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Table of Contents
About this manual .....................................................................................................7
Conventions used in this manual .............................................................................8
Icons ....................................................................................................................................8
Typography ....................................................................................................................... 8
Safety precautions.....................................................................................................9
Using your Notebook PC .............................................................................................. 9
Caring for your Notebook PC .....................................................................................10
Proper disposal ................................................................................................................ 11
Chapter 1: Hardware Setup
Getting to know your Notebook PC ...................................................................14
Top View ............................................................................................................................. 14
Bottom ................................................................................................................................ 19
Right Side ..........................................................................................................................21
Left Side .............................................................................................................................22
Chapter 2: Using your Notebook PC
Getting started ...........................................................................................................26
Charge your Notebook PC. ..........................................................................................26
Lift to open the display panel. ....................................................................................28
Press the power button. ...............................................................................................28
Gestures for the touch screen (on selected models) and touchpad .......29
Using the touch screen ................................................................................................. 29
Using the touchpad ....................................................................................................... 31
Using ASUS Smart Gesture .....................................................................................37
Enabling the rotate and three-finger gestures .................................................... 37
Using the rotate and three-finger gestures ..........................................................39
Using the keyboard ...................................................................................................40
Function keys ................................................................................................................... 40
Function keys for ASUS Apps ..................................................................................... 41
Windows®8 keys .............................................................................................................41
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Chapter 3: Working with Windows® 8
Starting for the first time .........................................................................................44
Windows® 8 lock screen ...........................................................................................44
Windows® UI ................................................................................................................45
Start screen .......................................................................................................................45
Windows® Apps ..............................................................................................................45
Hotspots ............................................................................................................................. 46
Working with Windows® apps ...............................................................................49
Launching apps ............................................................................................................... 49
Customizing apps ........................................................................................................... 49
Accessing the Apps screen .......................................................................................... 52
Charms bar ........................................................................................................................ 55
Snap feature .....................................................................................................................58
Other keyboard shortcuts ......................................................................................60
Connecting to wireless networks ........................................................................62
Wi-Fi ..................................................................................................................................... 62
Bluetooth .......................................................................................................................... 64
Airplane mode ................................................................................................................. 66
Connecting to wired networks ............................................................................. 67
Configuring a dynamic IP/PPPoE network connection ....................................67
Configuring a static IP network connection .........................................................69
Turning your Notebook PC off ..............................................................................70
Putting your Notebook PC to sleep .........................................................................70
Chapter 4: ASUS apps
Featured ASUS Apps .................................................................................................72
LifeFrame ........................................................................................................................... 72
Power4Gear Hybrid ........................................................................................................ 74
Instant On .......................................................................................................................... 76
Chapter 5: Power-on Self Test (POST)
The Power-on Self Test (POST ) ..............................................................................78
Using POST to access BIOS and Troubleshoot...................................................... 78
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BIOS ................................................................................................................................78
Accessing BIOS ................................................................................................................78
BIOS Settings .................................................................................................................... 79
Troubleshoot ...............................................................................................................89
Refresh your PC ...............................................................................................................89
Reset your PC ...................................................................................................................90
Advanced options .......................................................................................................... 91
Tips and FAQs
Useful tips for your Notebook PC ........................................................................94
Hardware FAQs ...........................................................................................................95
Software FAQs ............................................................................................................. 98
Appendices
DVD-ROM Drive Information (on selected models) ........................................... 102
Blu-ray ROM Drive Information (on selected models) ....................................... 104
Internal Modem Compliancy...................................................................................... 104
Overview ............................................................................................................................ 105
Network Compatibility Declaration ......................................................................... 105
Non-Voice Equipment ..................................................................................................105
Federal Communications Commission Interference Statement ................... 107
FCC Radio Frequency (RF) Exposure Caution Statement ................................. 108
Declaration of Conformity (R&TTE directive 1999/5/EC) .................................. 109
CE Marking ........................................................................................................................ 109
IC Radiation Exposure Statement for Canada ...................................................... 110
Déclaration d’Industrie Canada relative à l’exposition aux ondes radio ... 111
Wireless Operation Channel for Different Domains ........................................... 112
France Restricted Wireless Frequency Bands ....................................................... 112
UL Safety Notices ............................................................................................................ 114
Power Safety Requirement..........................................................................................115
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TV Notices ......................................................................................................................... 115
REACH ................................................................................................................................. 115
Macrovision Corporation Product Notice .............................................................. 115
Prevention of Hearing Loss ......................................................................................... 115
Nordic Lithium Cautions (for lithium-ion batteries) ........................................... 116
Optical Drive Safety Information ..............................................................................117
CTR 21 Approval (for Notebook PC with built-in Modem) ..............................118
ENERGY STAR complied product .............................................................................. 120
European Union Eco-label ........................................................................................... 120
Global Environmental Regulation Compliance and Declaration .................. 121
ASUS Recycling/Takeback Services .......................................................................... 121
Regional notice for Singapore ...................................................................................121
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About this manual
This manual provides information about the hardware and software
features of your Notebook PC, organized through the following
chapters:
Chapter 1: Hardware Setup
This chapter details the hardware components of your Notebook
PC.
Chapter 2: Using your Notebook PC
This chapter shows you how to use the dierent parts of your
Notebook PC.
Chapter 3: Working with Windows® 8
This chapter provides an overview of using Windows® 8 in your
Notebook PC.
Chapter 4: ASUS Apps
This chapter features the ASUS apps included with your Notebook
PC’s Windows® 8 operating system.
Chapter 5: Power-on Self-test (POST)
This chapter shows you how to use POST to change the settings
of your Notebook PC.
Tips and FAQs
This section presents some recommended tips, hardware FAQs,
and software FAQs you can refer to for maintaining and xing
common issues with your Notebook PC.
Appendices
This section includes notices and safety statements for your
Notebook PC.
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Conventions used in this manual
To highlight key information in this manual, some text are presented as
follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
NOTE: This message contains additional information and tips that can
help complete tasks.
WARNING! This message contains important information that must be
followed to keep you safe while performing tasks and prevent damage to
your Notebook PC's data and components.
Icons
The icons below indicate the devices you can use for completing a
series of tasks or procedures on your Notebook PC.
= Use the touchscreen.
= Use the touchpad.
= Use the keyboard.
Typography
Bold = This indicates a menu or an item that must be selected.
Italic = This indicates sections that you can refer to in this manual.
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Safety precautions
Using your Notebook PC
This Notebook PC should only be used in
environments with ambient temperatures between
5°C (41°F) and 35°C (95°F).
Refer to the rating label on the bottom of your
Notebook PC and ensure that your power adapter
complies with this rating.
Do not leave your Notebook PC on your lap or near
any part of your body to prevent discomfort or
injury from heat exposure.
Do not use damaged power cords, accessories, and
other peripherals with your Notebook PC.
While powered on, ensure that you do not carry or
cover your Notebook PC with any materials that can
reduce air circulation.
Do not place your Notebook PC on uneven or
unstable work surfaces.
You can send your Notebook PC through x-ray
machines (used on items placed on conveyor belts),
but do not expose them to magnetic detectors and
wands.
Contact your airline provider to learn about related
inight services that can be used and restrictions
that must be followed when using your Notebook
PC in-ight.
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Caring for your Notebook PC
Disconnect the AC power and remove the battery
pack (if applicable) before cleaning your Notebook
PC. Use a clean cellulose sponge or chamois cloth
dampened with a solution of nonabrasive detergent
and a few drops of warm water. Remove any extra
moisture from your Notebook PC using a dry cloth.
Do not use strong solvents such as thinners,
benzene, or other chemicals on or near your
Notebook PC.
Do not place objects on top of your Notebook PC.
Do not expose your Notebook PC to strong
magnetic or electrical elds.
Do not use or expose your Notebook PC near
liquids, rain, or moisture.
Do not expose your Notebook PC to dusty
environments.
Do not use your Notebook PC near gas leaks.
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Proper disposal
Do not throw your Notebook PC in municipal waste.
This product has been designed to enable proper
reuse of parts and recycling. The symbol of the
crossed out wheeled bin indicates that the product
(electrical, electronic equipment and mercurycontaining button cell battery) should not be
placed in municipal waste. Check local regulations
for disposal of electronic products.
Do not throw the battery in municipal waste. The
symbol of the crossed out wheeled bin indicates
that the battery should not be placed in municipal
waste.
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Chapter 1: Hardware Setup
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Getting to know your Notebook PC
Top View
NOTE: The keyboard's layout may vary per region or country. The top
view may also vary in appearance depending on the Notebook PC model.
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Microphone
The built-in microphone can be used for video conferencing,
voice narrations, or simple audio recording.
Camera indicator
The camera indicator lights up when the built-in camera is in use.
Camera
The built-in camera allows you to take pictures or record videos
using your Notebook PC.
Display panel
This high-denition display panel provides excellent viewing
features for photos, videos, and other multimedia les on your
Notebook PC.
NOTE: Some models are equipped with a touch-enabled panel,
allowing you to operate your Notebook PC using touch gestures.
Power button
Press the power button to turn your Notebook PC on or o. You
can also use the power button to put your Notebook PC to sleep
or hibernate mode and wake it up from sleep or hibernate mode.
Keyboard
The keyboard provides full-sized QWERTY keys with a
comfortable travel depth for typing. It also enables you to use
the function keys, allows quick access to Windows®, and controls
other multimedia functions.
NOTE: The keyboard layout diers by model or territory.
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Touchpad
The touchpad allows the use of multi-gestures to navigate
onscreen, providing an intuitive user experience. It also simulates
the functions of a regular mouse.
NOTE: For more details, refer to the Gestures for the touchpad
section in this manual.
Status indicators
The status indicators help identify the current hardware status of
your Notebook PC.
Power indicator
The power indicator lights up when the Notebook PC
is turned on and blinks slowly when the Notebook
PC is in sleep mode.
Two-color battery charge indicator
The two-color LED provides a visual indication of the
battery’s charge status. Refer to the following table
for details:
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Color Status
Solid Green The Notebook PC is plugged to
a power source and the battery
power is between 95% and
100%.
Solid Orange The Notebook PC is plugged
to a power source, charging its
battery, and the battery power
is less than 95%.
Blinking Orange The Notebook PC is running on
battery mode and the battery
power is less than 10%.
Lights o The Notebook PC is running on
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battery mode and the battery
power is between 10% to 100%.
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Drive activity indicator
This indicator lights up when your Notebook PC is
accessing the internal storage drives.
Bluetooth / Wireless indicator
This indicator lights up when your Notebook PC’s
wireless function (Bluetooth or Wi-Fi) is enabled.
Number lock indicator (on selected models)
This indicator lights up when the number lock
function is activated. This allows you to use some of
the keys on your keyboard for numeric input.
Capital lock indicator
This indicator lights up when the capital lock
function is activated. Using capital lock allows you
to type capitalized letters (such as A, B, C) using your
Notebook PC’s keyboard.
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Bottom
NOTE: The bottom side may vary in appearance depending on model.
WARNING! The bottom of the Notebook PC can get warm to hot while in
use or while charging the battery pack. When working on your Notebook
PC, do not place it on surfaces that can block the vents.
IMPORTANT! Battery time varies by usage and by the specications for
this Notebook PC. The battery pack cannot be disassembled.
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Air vents
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
Audio speakers
The built-in audio speaker allows you to hear audio straight from
the Notebook PC. The audio features of this Notebook PC are
software-controlled.
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Right Side
Memory card reader
This built-in memory card reader supports SD and SDHC card
formats.
Headphone output/microphone input combo jack port
This port allows you to connect your Notebook PC to amplied
speakers or headphones. You can also use this port to connect
your Notebook PC to an external microphone.
USB 2.0 ports
These USB (Universal Serial Bus) ports are compatible with USB
2.0 or USB 1.1 devices such as keyboards, pointing devices, ash
disk drives, external HDDs, speakers, cameras and printers.
LAN port
Insert the network cable into this port to connect to a local area
network.
Kensington® security slot
The Kensington® security slot allows you to secure your
Notebook PC using Kensington® compatible Notebook PC
security products.
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Left Side
Power (DC) input port
Insert the bundled power adapter into this port to charge the
battery pack and supply power to your Notebook PC.
WARNING! The adapter may become warm to hot while in use.
Do not cover the adapter and keep it away from your body while
it is connected to a power source.
IMPORTANT! Use only the bundled power adapter to charge
the battery pack and supply power to your Notebook PC.
VGA port
This port allows you to connect your Notebook PC to a standard
VGA-compatible device, such as monitors or projectors.
HDMI port
This port is for the HDMI (High-Denition Multimedia Interface)
connector and is HDCP compliant for HD DVD, Blu-ray, and
other protected content playback.
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USB 3.0 port
This USB (Universal Serial Bus) 3.0 port provides a transfer rate
of up to 5 Gbit/s and is backward compatible to USB 2.0.
Air vents
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
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Chapter 2: Using your Notebook PC
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Getting started
Charge your Notebook PC.
A. Plug the AC power adapter into a 100V~240V power source.
B. Connect the DC power connector into your Notebook PC’s power
(DC) input.
NOTE: The power adapter may vary in appearance, depending on models
and your region.
IMPORTANT!
• Ensure that your Notebook PC is connected to a grounded
power adapter before turning it on for the rst time.
• When using your Notebook PC on power adapter mode, the
socket outlet must be near to the unit and easily accessible.
• Locate the input/output rating label on your Notebook
PC and ensure that it matches the input/output rating
information on your power adapter. Some Notebook PC
models may have multiple rating output currents based on
the available SKU.
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NOTE:
Power adapter information:
• Input voltage: 100-240Vac
• Input frequency: 50-60Hz
• Rating output current: 1.75A max. (33W)
• Rating output voltage: 19V
WARNING!
Read the following precautions for your Notebook PC’s battery.
• Only ASUS-authorized technicians should remove the battery
inside the device.
• The battery used in this device may present a risk of re or
chemical burn if removed or disassembled.
• Follow the warning labels for your personal safety.
• Risk of explosion if battery is replaced by an incorrect type.
• Do not dispose of in re.
• Never attempt to short-circuit your Notebook PC’s battery.
• Never attempt to dissamble and reassemble the battery.
• Discontinue usage if leakage is found.
• The battery and its components must be recycled or disposed
of properly.
• Keep the battery and other small components away from
children.
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Lift to open the display panel.
Press the power button.
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Gestures for the touch screen (on selected models) and touchpad
Gestures allow you to launch programs and access the settings of your
Notebook PC. Refer to the following illustrations when using hand
gestures on your touch screen and touchpad.
Using the touch screen
Left edge swipe Right edge swipe
Swipe from the left edge of the
screen to shue your running
apps.
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Swipe from the right edge of the
screen to launch the Charms
bar.
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Zoom out Zoom in
Bring together your two ngers
on the touch panel.
Spread apart your two ngers on
the touch panel.
Top edge swipe Finger slide
• In the Start screen, swipe
from the top edge of the
screen to view the All Apps
Slide your nger to scroll up
and down and slide your nger
to pan the screen left or right.
bar.
• In a running app, swipe from
the top edge of the screen to
view its menu.
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Using the touchpad
Moving the pointer
You can tap or click anywhere on the touchpad to activate its pointer,
then slide your nger on the touchpad to move the pointer onscreen.
Slide horizontally
Slide vertically
Slide diagonally
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One-nger gestures
Tap/Double tap
• In the Start screen, tap an app to launch it.
• In Desktop mode, double-tap an application to launch it.
Drag and drop
Double-tap an item, then slide the same nger without lifting it o the
touchpad. To drop the item to its new location, lift your nger from the
touchpad.
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Left-click Right-click
• In the Start screen, click an
app to launch it.
• In Desktop mode, doubleclick an application to
launch it.
• In the Start screen, click an
app to select it and launch
the settings bar. You can also
press this button to launch
the All Apps bar.
• In Desktop mode, use this
button to open the rightclick menu.
NOTE: The areas inside the dotted line represent the locations of the left
mouse button and the right mouse button on the touchpad.
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Top edge swipe
• In the Start screen, swipe from the top edge to launch the All
Apps bar.
• In a running app, swipe from the top edge to view its menu.
Left edge swipe Right edge swipe
Swipe from the left edge to shue
your running apps.
Swipe the right edge to launch
the Charms bar.
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Two-nger gestures
Tap
Tap two ngers on the touchpad to simulate the right-click function.
Two-nger scroll (up/down) Two-nger scroll (left/right)
Slide two ngers to scroll up or
down.
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Slide two ngers to scroll left or
right.
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Zoom out Zoom in
Bring together your two ngers on
the touchpad.
Spread apart your two ngers on
the touchpad.
Drag and drop
Select an item then press and hold the left button. Using your other
nger, slide down the touchpad to drag and drop the item to a new
location.
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Using ASUS Smart Gesture
The ASUS Smart Gesture app of your Notebook PC allows you to enable
other touchpad gestures or disable selected gestures depending on
your preference.
Enabling the rotate and three-nger gestures
1. From the taskbar on your Desktop, click .
2. Double-click the icon to launch the ASUS Smart Gesture app.
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3. In the ASUS Smart Gesture window, tick Rotate and the items
under Three ngers.
4. Click Apply to save the changes then OK to exit the ASUS Smart
Gesture window.
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Using the rotate and three-nger gestures
Rotate Swipe left or swipe right
With one nger steady on the
touchpad, rotate another nger
clockwise or counterclockwise.
Swipe up Swipe down
Swipe three ngers upward to
show all running applications.
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Swipe three ngers left or right to
navigate pages.
Swipe three ngers downward to
show the Desktop mode.
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Using the keyboard
Function keys
The function keys on your Notebook PC’s keyboard can trigger the
following commands:
Puts the Notebook PC into Sleep mode
Turns Airplane mode on or o
NOTE: When enabled, the Airplane mode disables all
wireless connectivity.
Decreases display brightness
Increases display brightness
Turns the display panel o
Activates the second screen
NOTE: Ensure that the second display is connected to
your Notebook PC.
Enables or disables the touchpad
Turns the speaker on or o
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Turns the speaker volume down
Turns the speaker volume up
Function keys for ASUS Apps
Your Notebook PC also comes with a special set of function keys that
can be used to launch ASUS apps.
Toggles the ASUS Splendid Video Enhancement
Technology app to switch between these display
color enhancement modes: Gamma Correction, Vivid
Mode, Theater Mode, Soft Mode, My Prole, and
Normal.
Launches the ASUS LifeFrame app
Launches the ASUS Power4Gear Hybrid app
Windows®8 keys
There are two special Windows® keys on your Notebook PC’s keyboard
used as below:
Press this key to go back to the Start screen. If you are
already in the Start screen, press this key to go back to
the last app you opened.
Press this key to simulate the right-click functions.
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Chapter 3: Working with Windows® 8
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Starting for the rst time
When you start your computer for the rst time, a series of screens
appear to guide you in conguring the basic settings of your Windows®
8 operating system.
To start your Notebook PC for the rst time:
1. Press the power button on your Notebook PC. Wait for a few
minutes until the setup screen appears.
2. From the setup screen, pick a language to use on your Notebook
PC.
3. Carefully read the License Terms. Tick I accept the terms for
using Windows then click Accept.
4. Follow the onscreen instructions to congure the following basic
items:
• Keep your PC secure
• Personalize
• Wireless
• Settings
• Sign in to your PC
5. After conguring the basic items, the Windows®8 tutorial appears.
Watch this to learn more about Windows®8 functionalities.
Windows® 8 lock screen
The Windows®8 lock screen may appear when your Notebook PC enters
the Windows®8 operating system. To proceed, tap on the lock screen or
press any key on your Notebook PC's keyboard.
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Windows® UI
Windows® 8 comes with a tile-based user interface (UI) which allows
you to organize and easily access Windows® apps from the Start screen.
It also includes the following features that you can use while working
on your Notebook PC.
Start screen
The Start screen appears after successfully signing in to your user
account. It helps organize all the applications you need in just one
place.
Zoom in/out button
Windows® Apps
These are apps pinned on the Start screen and displayed on tiled-format
for easy access.
NOTE: Some apps require signing in to your Microsoft account before
they are fully launched.
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Hotspots
Onscreen hotspots allow you to launch programs and access the
settings of your Notebook PC. The functions in these hotspots can be
activated using the touchpad.
Hotspots on a running app
Hotspots on the Start screen
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Hotspot Action
upper left corner Hover your mouse pointer on the upper left
corner then tap on the recent app’s thumbnail
to revert back to that running app.
If you launched more than one app, slide
down to show all running apps.
lower left corner From a running app screen:
Hover your mouse pointer on the lower
left corner then tap on the Start screen’s
thumbnail to go back to the Start screen.
NOTE: You can also press the Windows key
on your keyboard to go back to the
Start screen.
From the Start screen:
Hover your mouse pointer on the lower
left corner then tap on the running app’s
thumbnail to go back to that app.
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Hotspot Action
top side Hover your mouse pointer on the top side
until it changes to a hand icon. Drag then
drop the app to a new location.
NOTE: This hotspot function only works on
a running app or when you want to use the
Snap feature. For more details, refer to the
Snap feature under Working with Windows®
apps.
upper or lower right
corner
Hover your mouse pointer on the upper or
lower right corner to launch the Charms bar.
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Working with Windows® apps
Use your Notebook PC’s touchpad, or keyboard to launch, customize,
and close apps.
Launching apps
(on selected models) Tap an app to launch it.
Position your mouse pointer over the app then left-click
or tap once to launch it.
Press twice then use the arrow keys to browse
through the apps. Press to launch an app.
Customizing apps
You can move, resize, unpin, or close apps from the Start screen using
the following steps:
Moving apps
(on selected models) Tap and hold the app tile then drag
it to a new location.
Double-tap on the app then drag and drop the app to a
new location.
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Resizing apps
(on selected models)
1. Swipe down the app tile to select and launch the
2. Tap to reduce or to enlarge the
Right-click on the app to activate its settings bar then
tap or .
Unpinning apps
(on selected models)
1. Swipe down the app tile to select and launch the
2. Tap to unpin an app.
Right-click on the app to activate the settings bar then
tap .
settings bar.
app tile.
settings bar.
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Closing apps
(on selected models) Tap and hold the top side of the
running app then drag it down to the bottom of the
screen to close it.
1. Move your mouse pointer on the top side of the
launched app then wait for the pointer to change
to a hand icon.
2. Drag then drop the app to the bottom of the
screen to close it.
From the running app’s screen, press .
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Accessing the Apps screen
Aside from the apps already pinned on your Start screen, you can also
open other applications through the Apps screen.
Horizontal scroll bar
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Launching the Apps screen
Launch the Apps screen using your Notebook PC's touch screen (on
selected models), touchpad, or keyboard.
1. Swipe from the top or bottom edge of the screen
to launch the All Apps bar.
2. Tap to show all installed apps in your
Notebook PC.
Swipe from the top edge to launch the All Apps bar.
From the Start screen, press to select the
All Apps icon then press .
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Pinning more apps on the Start screen
You can pin more apps on the Start screen using your touch screen (on
selected models) or touchpad.
(on selected models)
1. In the Apps screen, swipe down the app to select
and launch the settings bar.
2. Tap to pin the selected app on the Start
screen.
1. Position the mouse pointer over the app you want
to pin on the Start screen.
2. Right-click on the app to activate its settings.
3. Tap on the icon.
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Charms bar
The Charms bar is a toolbar that can be triggered on the right side
of your screen. It consists of several tools that allow you to share
applications and provide quick access for customizing the settings of
your Notebook PC.
Charms bar
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Launching the Charms bar
NOTE: When called out, the Charms bar initially appears as a set of
white icons. The image above shows how the Charms bar looks like once
activated.
Use your Notebook PC’s touch screen (on selected models), touchpad,
or keyboard to launch the Charms bar.
Swipe from the right edge of the screen to launch the
Charms bar.
Move your mouse pointer on the upper or lower right
corner of the screen.
Press .
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Inside the Charms bar
Search
This charm allows you to look for les, applications, or
programs in your Notebook PC.
Share
This charm allows you to share applications via social
networking sites or email.
Start
This charm reverts the display back to the Start screen.
From the Start screen, you can also use this to revert back
to a recently opened app.
Devices
This charm allows you to access and share les with the
devices attached to your Notebook PC such as an external
display or printer.
Settings
This charmallows you to access the PC settings of your
Notebook PC.
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Snap feature
The Snap feature displays two apps side-by-side, allowing you to work
or switch between apps.
IMPORTANT! Ensure that your Notebook PC’s screen resolution is set to
1366 x 768 pixels or higher before using the Snap feature.
Snap bar
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Using Snap
Use your Notebook PC’s touchpad, or keyboard to activate and use
Snap.
1. Launch the app you wish to snap.
2. Tap and hold the app’s topmost part then drag it
to the left or right side of the screen until the snap
bar appears.
3. Launch another app.
1. Launch the app you wish to snap.
2. Hover the mouse point on the top side of your
screen.
3. Once the pointer changes to a hand icon, drag
then drop the app to the left or right side of the
display panel.
4. Launch another app.
1. Launch the app you wish to snap.
2. Press .
3. Launch another app.
4. To switch between apps, press .
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Other keyboard shortcuts
Using the keyboard, you can also use the following shortcuts to help
you launch applications and navigate Windows®8.
\
Switches between the Start screen and the last
running app
Launches the desktop
Launches the Computer window on Desktop
mode
Opens the File charm
Opens the Share charm
Opens the Settings charm
Opens the Devices charm
Activates the Lock screen
Minimizes the Internet Explorer window
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Opens the Second screen pane
Opens the Apps search pane
Opens the Run window
Opens Ease of Access Center
Opens the Settings charm
Opens a menu box of Windows® tools
Launches the magnier icon and zooms in
your screen
Zooms out your screen
Opens the Narrator Settings
Enables the print screen function
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Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social
networking sites using your Notebook PC’s Wi-Fi connection.
IMPORTANT! The Airplane mode disables this feature. Ensure that
Airplane mode is turned o before enabling the Wi-Fi connection of your
Notebook PC.
Enabling Wi-Fi
Activate Wi-Fi in your Notebook PC using the following steps on your
touchpad.
1. Launch the Charms bar.
2. Tap and tap .
3. Select an access point from the list of available Wi-Fi connections.
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4. Tap Connect to start the network connection.
NOTE: You may be prompted to enter a security key to activate the Wi-Fi
connection.
5. If you want to enable sharing between your Notebook PC and
other wireless-enabled systems, tap Yes, turn on sharing and
connect to devices. Tap No, don't turn on sharing or connect
to devices if you do not want to enable the sharing function.
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Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetoothenabled devices.
IMPORTANT! The Airplane mode disables this feature. Ensure that
Airplane mode is turned o before enabling the Bluetooth connection of
your Notebook PC.
Pairing with other Bluetooth-enabled devices
You need to pair your Notebook PC with other Bluetooth-enabled
devices to enable data transfers. To do this, use your touchpad as
follows:
1. Launch the Charms bar.
2. Tap then tap Change PC Settings.
3. Under PC Settings, select Devices then tap Add a Device to
search for Bluetooth-enabled devices.
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4. Select a device from the list. Compare the passcode on your
Notebook PC with the passcode sent to your chosen device. If
they are the same, tap Yes to successfully pair your Notebook PC
with the device.
NOTE: For some bluetooth-enabled devices, you may be prompted to
key in the passcode of your Notebook PC.
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Airplane mode
The Airplane mode disables wireless communication, allowing you to
use your Notebook PC safely while in-ight.
Turning Airplane mode on
1. Launch the Charms bar.
2. Tap and tap .
or
3. Move the slider to the right to turn the Airplane
mode on.
Press .
Turning Airplane mode o
1. Launch the Charms bar.
2. Tap and tap .
or
3. Move the slider to the left to turn the Airplane
mode o.
Press .
NOTE: Contact your airline provider to learn about related inight services
that can be used and restrictions that must be followed when using your
Notebook PC in-ight.
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Connecting to wired networks
You can also connect to wired networks, such as local area networks
and broadband Internet connection, using your Notebook PC’s LAN
port.
NOTE: Contact your Internet Service Provider (ISP) for details or
your network administrator for assistance in setting up your Internet
connection.
To congure your settings, refer to the following procedures.
IMPORTANT! Ensure that a network cable is connected between your
Notebook PC’s LAN port and a local area network before performing the
following actions.
Conguring a dynamic IP/PPPoE network
connection
1. LaunchLaunch Desktop.
2. From the Windows® taskbar, right-click the network
or
icon then tap Open Network and Sharing
Center.
3. In the Network and Sharing Center window, tap
Change adapter settings.
4. Right-click on your LAN then select Properties.
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5. Tap Internet Protocol Version 4(TCP/IPv4) then
tap Properties.
6. Tap Obtain an IP address automatically then tap
OK.
NOTE: Proceed to the next steps if you are using PPPoE connection.
7. Return to the Network and Sharing Center
window then tap Set up a new connection or
network.
8. Select Connect to the Internet then tap Next.
9. Tap Broadband (PPPoE).
10. Type your User name, Password, and Connection
name then tap Connect.
11. Tap Close to nish the conguration.
12. Tap on the taskbar then tap the connection
you just created.
13. Type your user name and password then tap
Connect to start connecting to the Internet.
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Conguring a static IP network connection
1. Repeat steps 1 to 5 under Conguring a dynamic
IP/PPPoE network connection.
2 Tap Use the following IP address.
3. Type the IP address, Subnet mask and Default
gateway from your service provider.
4. If needed, you can also type the preferred DNS
server address and alternate DNS server address
then tap OK.
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Turning your Notebook PC off
You can turn o your Notebook PC by doing either of the following
procedures:
• Tap from the Charms bar then tap
or
• From the log-in screen, tap > Shut
• You can also shut down your Notebook PC using
• If your Notebook PC is unresponsive, press
> Shut down to do a normal shutdown.
down.
Desktop mode. To do this, launch the desktop
then press alt + f4 to launch the Shut Down
window. Select Shut Down from the drop-down
list then select OK.
and hold the power button for at least four (4)
seconds until your Notebook PC turns o.
Putting your Notebook PC to sleep
To put your Notebook PC on Sleep mode, press the power button once.
You can also put your Notebook PC to sleep mode using
Desktop mode. To do this, launch the desktop then press
alt + f4 to launch the Shut Down window. Select Sleep
from the drop-down list then select OK.
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Chapter 4: ASUS apps
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Featured ASUS Apps
LifeFrame
Enhance your webcam functions through the LifeFrame app. Create
snapshots, edit photos, record videos, record audio les, use your
webcam as a security monitoring device, and play games using this
app.
To launch LifeFrame
Press .
The archive toolbar displays a function's
saved les in thumbnail view.
Action
button
Modes
Capture
button
Webcam
settings
Face tracking button
Zoom in/out
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LifeFrame functions
Camera
Use this function to take pictures using your webcam.
Camcorder
Use this function to take videos through your webcam.
Monitor
This function lets you use your webcam as a security
video monitor as it automatically detects movement
then captures it on photo.
Voice Recorder
Use this function to record audio les in your Notebook
PC.
Preview
This function allows you to view audio and video les
recorded through LifeFrame.
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Power4Gear Hybrid
Optimize the performance of your Notebook PC using the power saving
modes in Power4Gear.
NOTE: Unplugging the Notebook PC from its power adapter automatically
switches Power4Gear Hybrid to Battery Saving mode.
To launch Power4Gear Hybrid
Press .
Select from these power saving modes.
Use these options to customize
your power saving mode.
Allows you to hide the desktop
icons onscreen and turns the
presentation mode on or o.
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Performance mode
Use this mode when doing high-performance activities like playing
games or conducting business presentations using your Notebook PC.
Battery Saving mode
This mode extends your Notebook PC’s battery life while plugged in to
the power adapter or while running on battery power only.
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Instant On
Save battery power while your Notebook PC is on deep sleep mode
(Deep S3) using Instant On.
NOTE: Deep S3 is a technology that lets you save more battery power
while your ASUS Notebook PC is on sleep mode.
IMPORTANT! The standby time varies according to your Notebook
PC's remaining battery capacity, computer model, conguration, and
operating conditions.
Performance mode
This mode is default-enabled in
your Notebook PC. It allows the
system to return to its last working
state in two seconds, even after
your Notebook PC has entered into
deep sleep mode.
Battery saving mode
This mode enables longer standby
times allowing the battery to last for
up to thirty (30) days or more. When
enabled, the Notebook PC returns
to its last working state in as fast
as seven seconds, four hours after
entering into deep sleep mode.
Tap this to activate the
battery saving mode.
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Chapter 5: Power-on Self Test (POST)
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The Power-on Self Test (POST)
The Power-on Self Test (POST ) is a series of software-controlled
diagnostic tests that run when you turn on or restart your Notebook PC.
The software that controls the POST is installed as a permanent part of
the Notebook PC’s architecture.
Using POST to access BIOS and Troubleshoot
During POST, you can access the BIOS settings or run troubleshooting
options using the function keys of your Notebook PC. You may refer to
the following information for more details.
BIOS
The Basic Input and Output System (BIOS) stores system hardware
settings that are needed for system startup in the Notebook PC.
The default BIOS settings apply to most conditions of your Notebook
PC. Do not change the default BIOS settings except in the following
circumstances:
• An error message appears onscreen during system bootup and
requests you to run the BIOS Setup.
• You have installed a new system component that requires further
BIOS settings or updates.
WARNING: Using inappropriate BIOS settings may result to system
instability or boot failure. We strongly recommend that you change the
BIOS settings only with the help of a trained service personnel.
Accessing BIOS
Restart your Notebook PC then press during POST.
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BIOS Settings
NOTE: The BIOS screens in this section are for reference only. The actual
screens may dier by model and territory.
Boot
This menu allows you to set your boot option priorities. You may refer to
the following procedures when setting your boot priority.
1. On the Boot screen, select Boot Option #1.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Boot Conguration
Fast Boot [Enabled]
Launch CSM [Disabled]
Boot Option Priorities
Boot Option #1 [Windows Boot Manager]
Boot Option #2 [UEFI: Generic Storage]
Boot Option #3 [Generic STORAGE DEV..]
Hard Drive BBS Priorities
Add New Boot Option
Delete Boot Option
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Sets the system
boot order
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized Defaults
F10 : Save & Exit
ESC : Exit
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2. Press and select a device as the Boot Option #1.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Boot Conguration
Fast Boot [Enabled]
Launch CSM [Disabled]
Boot Option Priorities
Boot Option #1 [Windows Boot Manager]
Boot Option #2 [UEFI: Generic Storage]
Boot Option #3 [Generic STORAGE DEV..]
Hard Drive BBS Priorities
Add New Boot Option
Delete Boot Option
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Boot Option #1
Windows Boot Manager
Disabled
Sets the system
boot order
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized Defaults
F10 : Save & Exit
ESC : Exit
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Security
This menu allows you to set up the administrator and user password
of your Notebook PC. It also allows you to control the access to your
Notebook PC’s hard disk drive, input/output (I/O) interface, and USB
interface.
NOTE:
• If you install a User Password, you will be prompted to input
this before entering your Notebook PC's operating system.
• If you install an Administrator Password, you will be
prompted to input this before entering BIOS.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Password Description
If ONLY the Administrator’s password is set,
then this only limits access to Setup and is
only asked for when entering Setup. If ONLY
the user’s password is set, then this is a
power on password and must be entered to boot
or enter Setup. In Setup, the User will have
Administrator rights.
Administrator Password Status NOT INSTALLED
User Password Status NOT INSTALLED
Administrator Password
User Password
HDD Password Status : NOT INSTALLED
Set Master Password
Set User Password
I/O Interface Security
System Mode state User
Secure Boot state Enabled
Secure Boot Control [Enabled]
Key Management
Set Administrator
Password. The
password length
must be in the
following range:
Minimum length 3
Maximum length 20
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized Defaults
F10 : Save & Exit
ESC : Exit
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
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To set the password:
1. On the Security screen, select Administrator Password or User
Password.
2. Type in a password then press .
3. Re-type to conrm the password then press .
To clear the password:
1. On the Security screen, select Administrator Password or User
Password.
2. Type in the current password then press .
3. Leave the Create New Password eld blank then press
.
4. Select Yes in the conrmation box then press .
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I/O Interface Security
In the Security menu, you can access I/O Interface Security to lock
or unlock some interface functions of your Notebook PC.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
I/O Interface Security
LAN Network Interface [UnLock]
Wireless Network Interface [UnLock]
HD AUDIO Interface [UnLock]
USB Interface Security
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Security
LAN Network Interface
Lock
UnLock
If Locked, LAN
controller will
be disabled.
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized
Defaults
F10 : Save & Exit
ESC : Exit
To lock an interface:
1. On the Security screen, select I/O Interface Security.
2. Select an interface you would like to lock then press
.
3. Select Lock.
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USB Interface Security
Through the I/O Interface Security menu, you can also access USB
Interface Security to lock or unlock ports and devices.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
USB Interface Security
USB Interface [UnLock]
External Ports [UnLock]
Card Reader [UnLock]
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Security
Lock
UnLock
USB Interface
If Locked, all
USB device will
be disabled
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized
Defaults
F10 : Save & Exit
ESC : Exit
To lock the USB interface:
1. On the Security screen, select I/O Interface Security > USB
Interface Security.
2. Select an interface that you would like to lock then select
Lock.
NOTE: Setting the USB Interface to Lock also locks and hides the
External Ports and other devices included under USB Interface Security.
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Set Master Password
In the Security menu, you can use Set Master Password to set up
a password-enabled access to your hard disk drive.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Password Description
If ONLY the Administrator’s password is
set,then this only limits access to Setup
and is only asked for when entering Setup.
If ONLY the user’s password is set, then
this is a power on password and must be
entered to boot or enter Setup. In Setup,
the User will have Administrator rights.
Administrator Password Status NOT INSTALLED
User Password Status NOT INSTALLED
Administrator Password
User Password
HDD Password Status : NOT INSTALLED
Set Master Password
Set User Password
I/O Interface Security
System Mode state Setup
Secure Boot state Disabled
Secure Boot Control [Enabled]
Key Management
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Set HDD Master
Password.
***Advisable to
Power Cycle System
after Setting Hard
Disk Passwords***
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized
Defaults
F10 : Save & Exit
ESC : Exit
To set the HDD password:
1. On the Security screen, select Set Master Password.
2. Type in a password then press .
3. Re-type to conrm the password then press .
4. Select Set User Password then repeat the previous steps to
set up the user password.
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Save & Exit
To keep your conguration settings, select Save Changes and Exit
before exiting the BIOS.
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Save Changes and Exit
Discard Changes and Exit
Save Options
Save Changes
Discard Changes
Restore Defaults
Boot Override
Windows Boot Manager
Launch EFI Shell from lesystem device
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Exit system setup
after saving the
changes.
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized Defaults
F10 : Save & Exit
ESC : Exit
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To update the BIOS:
1. Verify the Notebook PC’s exact model then download the latest
BIOS le for your model from the ASUS website.
2. Save a copy of the downloaded BIOS le to a ash disk drive.
3. Connect your ash disk drive to your Notebook PC.
4. Restart your Notebook PC then press during POST.
5. From the BIOS menu, Select Advanced > Start Easy Flash, then
press .
Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Main Advanced Boot Security Save & Exit
Start Easy Flash
Internal Pointing Device [Enabled]
Wake on Lid Open [Enabled]
Power Off Energy Saving [Enabled]
SATA Conguration
Graphics Conguration
Intel (R) Anti-Theft Technology Corporation
USB Conguration
Network Stack
Version 2.15.1226. Copyright (C) 2012 American Megatrends, Inc.
Press Enter to run
the utility to
select and update
BIOS.
: Select Screen
→←
: Select Item
↑↓
Enter: Select
+/— : Change Opt.
F1 : General Help
F9 : Optimized Defaults
F10 : Save & Exit
ESC : Exit
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6. Locate your downloaded BIOS le in the ash disk drive then
press .
ASUSTek Easy Flash Utility
FLASH TYPE: MXIC 25L Series
Current BIOS
Platform: X450/X550
Version: 101
Build Date: Oct 26 2012
Build Time: 11:51:05
FSO
FS1
FS2
FS3
FS4
[←→]: Switch [↑↓]: Choose [q]: Exit [Enter]: Enter/Execute
0 EFI
<DIR>
New BIOS
Platform: Unknown
Version: Unknown
Build Date: Unknown
Build Time: Unknown
7. After the BIOS update process, select Exit > Restore Defaults to
restore the system to its default settings.
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Troubleshoot
By pressing during POST, you can access Windows® 8 troubleshoot
options which includes the following:
• Refresh your PC
• Reset your PC
• Advanced options
Refresh your PC
Use Refresh your PC if you want to refresh your system without losing
your current les and applications.
To access this during POST:
1. Restart your Notebook PC then press during
POST.
2. Wait for Windows® to load the Choose an option
screen then tap Troubleshoot.
3. Tap Refresh your PC.
4. In the Refresh your PC screen, read the bullet points
to learn more about using this option then tap
Next.
5. Tap the account you would like to refresh.
6. Type your account password then tap Continue.
7. Tap Refresh.
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IMPORTANT! Ensure that your Notebook PC is plugged in
to a power source before refreshing your system.
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Reset your PC
IMPORTANT! Back up all your data before performing this option.
Use Reset your PC to restore your Notebook PC to its default settings.
To access this during POST:
1. Restart your Notebook PC then press during
POST.
2. Wait for Windows® to load the Choose an option
screen then tap Troubleshoot.
3. Tap Reset your PC.
4. In the Reset your PC screen, read the bullet points
to learn more about using this option then tap
Next.
5. Tap your preferred reset option: Just remove my
les or Fully clean the drive.
6. Tap Reset.
IMPORTANT! Ensure that your Notebook PC is plugged in
to a power source before resetting your system.
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Advanced options
Use Advanced options to perform additional troubleshooting options
in your Notebook PC.
To access this during POST:
1. Restart your Notebook PC then press during
POST.
2. Wait for Windows® to load the Choose an option
screen then tap Troubleshoot.
3. Tap Advanced options.
4. In the Advanced options screen, select the
troubleshooting option you wish to perform.
5. Follow the succeeding steps to complete the
process.
Using System Image Recovery
Under Advanced options, you can use System Image Recovery to
recover your system using your Notebook PC’s original image le.
To access this during POST:
1. Restart your Notebook PC then press during
POST.
2. Wait for Windows® to load the Choose an option
screen then tap Troubleshoot.
3. Tap Advanced options.
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4. In the Advanced options screen, select System
Image Recovery.
5. Choose an account you would like to recover using
a system image le.
6. Type your account password then tap Continue.
7. Select Use the latest available system image
(recommended), then tap Next. You can also
choose Select a system image if your system
image is in an external device or DVD.
8. Follow the succeeding steps to complete the
system image recovery procedure.
NOTE: We strongly recommend that you regularly backup
your system to prevent data loss in case your Notebook
PC stops working.
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Tips and FAQs
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Useful tips for your Notebook PC
To help you maximize the use of your Notebook PC, maintain its system
performance, and ensure all your data are kept secured, here are some
useful tips that you can follow:
• Update Windows® periodically to ensure that your applications
have the latest security settings.
• Use ASUS Live Update to update ASUS-exclusive applications,
drivers and utilities in your Notebook PC. Refer to the ASUS Tutor
installed in your Notebook PC for more details.
• Use an anti-virus software to protect your data and keep this
updated too.
• Unless absolutely necessary, refrain from using force shutdown to
turn o your Notebook PC.
• Always backup your data and make it a point to create a backup
data in an external storage drive.
• Refrain from using the Notebook PC at extremely high
temperatures. If you are not going to use your Notebook PC for a
long period of time (at least a month), we recommend that you
take out the battery if the battery is removable.
• Disconnect all external devices and ensure you have the following
items prior to resetting your Notebook PC:
- Product key for your operating systems and other installed
applications
- Backup data
- Log in ID and password
- Internet connection information
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Hardware FAQs
1. A black dot, or sometimes a colored dot, appears onscreen
when I turn on the Notebook PC. What should I do?
Although these dots normally appear onscreen, they will not
aect your system. If the incident continues and subsequently
aects system performance, consult an authorized ASUS service
center.
2. My display panel has an uneven color and brightness. How
can I x this?
The color and brightness of your display panel may be aected
by the angle and current position of your Notebook PC. The
brightness and color tone of your Notebook PC may also vary per
model. You may use the function keys or the display settings in
your operating system to adjust the appearance of your display
panel.
3. How can I maximize my Notebook PC ‘s battery life?
You can try doing any of the following suggestions:
• Use Battery Mode under Power4Gear.
• Use the function keys to adjust the display brightness.
• Enable Battery Saving mode under Instant On.
• If you are not using any Wi-Fi connection, switch your
system into Airplane mode.
• Disconnect unused USB devices.
• Close unused applications, especially those that take up too
much system memory.
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4. My battery LED indicator does not light up. What’s wrong?
• Check whether the power adapter or battery pack is
attached correctly. You may also disconnect the power
adapter or battery pack, wait for a minute, then reconnect
them again to the power outlet and Notebook PC.
• If the problem still exists, contact your local ASUS service
center for assistance.
5. Why is my touchpad not working?
• Press to enable your touchpad.
• Check if ASUS Smart Gesture has been set to disable the
touchpad when connecting an external pointing device.
6. When I play audio and video les, why can’t I hear any sound
from my Notebook PC’s audio speakers?
You can try doing any of the following suggestions:
• Press to turn up the speaker volume.
• Check if your speakers were set to mute.
• Check if a headphone jack is connected to your Notebook
PC and remove it.
• Unlock the I/O Interface Security in your system’s BIOS. For
more details, refer to the I/O Interface Security section in
this manual.
7. What should I do if my Notebook PC’s power adapter gets lost
or my battery stops working?
Contact your local ASUS service center for assistance.
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8. Why does audio still come out from my Notebook PC’s audio
speakers even if I already connected my headphone into the
right jack port?
Go to Control Panel > Hardware and Sound then access Audio
Manager to congure the settings.
9. My Notebook PC cannot do keystrokes correctly because my
cursor keeps on moving. What should I do?
Make sure that nothing accidentally touches or presses on your
touchpad while you type on the keyboard. You can also disable
your touchpad by pressing .
10. My Notebook PC’s touchpad is not working. What should I
do?
You can try doing any of the following suggestions:
• Check if ASUS Smart Gesture is set to disable touchpad by
connecting an external pointing device to your Notebook
PC. If yes, disable this function.
• Press .
11. Instead of showing letters, pressing the “U”, “I”, and “O” keys
on my keyboard displays numbers. How can I change this?
Press the key , (on selected models) , or
on your Notebook PC to turn o this feature
and use the said keys for inputting letters.
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Software FAQs
1. When I turn on my Notebook PC, the power indicator lights
up but not my drive activity indicator. System bootup does
not happen as well. What can I do to x this?
You can try doing any of the following suggestions:
• Force shutdown your Notebook PC by pressing the power
button for more than four (4) seconds. Check if the power
adapter and battery pack are inserted correctly then turn on
your Notebook PC.
• If the problem still exists, contact your local ASUS service
center for assistance.
2. What should I do when my screen displays this message:
“Remove disks or other media. Press any key to restart.”?
You can try doing any of the following suggestions:
• Remove all connected USB devices then restart your
Notebook PC.
• Remove any optical discs that are left inside the optical drive
then restart.
• If the problem still exists, your Notebook PC might have a
memory storage problem. Contact your local ASUS service
center for assistance.
3. My Notebook PC boots slower than usual and my operating
system lags. How can I x this?
Delete the applications you recently installed or were not
included with your operating system package then restart your
system.
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4. My Notebook PC does not boot up. How can I x this?
You can try doing any of the following suggestions:
• Remove all connected devices to your Notebook PC then
restart your system.
• Press F9 upon startup. When your Notebook PC enters
Troubleshooting, select Refresh or Reset your PC.
• If the problem still exists, contact your local ASUS service
center for assistance.
5. Why can’t my Notebook PC wake up from sleep or hibernate
mode?
• You need to press the power button to resume your last
working state.
• Your system might have completely used up its battery
power. Connect the power adapter to your Notebook PC
and connect to a power outlet then press the power button.
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6. How can I boot to DOS using my USB drive or ODD?
Refer to the following steps:
a. Restart your Notebook PC and enter BIOS by pressing F2 on
your keyboard.
b. Go to Boot > Launch CSM > Enabled.
c. Go to the Security menu then set Secure Boot Control to
Disabled.
d. Press F10 to save changes and exit BIOS.
e. Press and hold ESC to launch boot menu when your
Notebook PC restarts.
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