Service manual TD25
11
Other faults
Fault symptom Cause Action
The machine will not start. The outer door is not properly closed. • Check that the door pin is activating the door
switch.
The machine is not supplied with power. • Check the fuses and connections.
The machine stops. The automatic overheating protection has tripped.
Check if the customer has:
• Opened the door and cleaned the filter and
condenser unit
• Left the door open long enough for the overheating protection to be reset
and the display and LEDs to light up
• Attempted to restart the programme
Service action:
• Clean internal fan wheel, condenser, air ducts
and element.
• Check the seals.
The overheat protection in the motor has been
tripped.
• Clean and check the motor.
• If necessary, replace the motor.
Defective control unit • Replace control unit.
The washing does not
get dry.
Air leakage at the door seals is affecting the
drying results. • Check the sealing strips.
Air leakage around the motor shaft affects the
drying result.
• Check the seal around the motor shaft.
Defective rear thermistor • Replace the thermistor.
Defective control unit • Replace control unit.
Drying is uneven. Mixing of various types of items can lead to une
-
ven drying results.
Customer information:
• Check that different types of items are not
mixed in the same machine. Remove the dry
items.
How full the machine is affects the drying results.
Customer information:
• Check that the machine is not overfilled. Remove some of the washing if necessary.
Tumble-drying takes too
long.
The lint filter is blocked.
Customer information:
• Cleaning the lint filter.
The condenser unit is blocked.
Customer information:
• Clean the condenser.
The washing machine’s spinning affects drying.
Customer information:
• Spin at a minimum of 800 rpm.
The machine is in a room with poor ventilation.
Customer information:
• Open doors to adjacent rooms.
The evacuation hose is too long, blocked or bent.
Customer information:
• Try to make the hose length as short as pos
-
sible with as gentle bends as possible.