ASKO
USE AND CARE GUIDE
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
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D3251
CONTENTS
BEFORE USING YOUR NEW DISHWASHER 2
IMPORTANT SAFETY INSTRUCTIONS 2
CHILD SAFETY TIPS 2
DISHWASHER FEATURES 3
LOADING THE BASKETS 4
DETERGENT DISPENSER 5
DISHWASHING DETERGENT 5
WATER SOFTENER CONTAINER (D3251FIWS ONLY) 6
RINSE AID DISPENSER 7
OPERATING INSTRUCTIONS 8
CARE AND CLEANING 10
OVERFILL PROTECTION 11
ENERGY SAVING TIPS 11
SOLUTIONS TO COMMON DISHWASHING PROBLEMS 11
TROUBLESHOOTING 12
WASHING SPECIAL ITEMS 14
INDEX 15
ASKO PRODUCT WARRANTY 16
Page 1
BEFORE USING BEFORE USING
BEFORE USING
BEFORE USING BEFORE USING
YY
OUR NEW DISHWOUR NEW DISHW
Y
OUR NEW DISHW
YY
OUR NEW DISHWOUR NEW DISHW
ASHERASHER
ASHER
ASHERASHER
♦ Read through this guide before attempting to use
your new dishwasher.
♦ Read the “Washing Special Items” section before
washing any porcelain or china that has “on-glaze”
decoration, crystal glassware, or items of wood or
plastic.
IMPORIMPOR
IMPOR
IMPORIMPOR
This manual does not cover all possible conditions and
situations that may occur. Common sense and caution
should always be used when installing, operating, and
maintaining any appliance.
♦ Read all instructions before using the dishwasher.
♦ Dishwashers must be electrically grounded. Read
the Installation Instructions for details.
♦ Use the dishwasher only for its intended purpose.
♦ Do not run the dishwasher while you are out of the
home.
♦ Use only automatic dishwasher detergents and
rinse agents.
♦ To reduce the risk of injury, keep detergents and
rinse aids out of the reach of children.
♦ Do not load sharp items near the door; you could
damage the door seal.
♦ Place sharp knives in the silverware basket with the
sharp ends down to avoid the risk of cut-type injuries.
♦ Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For items not
marked, check the manufacturer’s recommendations.
Items not dishwasher safe could become deformed
or melt and create a potential fire hazard.
♦ Do not touch the heating element during or imediately
after use.
♦ Do not operate the dishwasher unless all enclosure
TT
ANT SAFETY INSTRANT SAFETY INSTR
T
ANT SAFETY INSTR
TT
ANT SAFETY INSTRANT SAFETY INSTR
♦ Make sure the door is properly balanced. To do this,
open it a little and release it. It should stay where you
released it. If it doesn’t, consult the Installation
Instructions or contact your installer.
♦ Call your local water company to learn the water
hardness in your area. You’ll need to know this to
determine how much detergent and rinse aid to use.
UCTIONSUCTIONS
UCTIONS
UCTIONSUCTIONS
panels are properly in place (i.e., guard plate, access
panel, toe kick, etc.)
♦ Do not tamper with controls by removing or changing.
♦ Do not abuse, sit on, or stand on the dishwasher
door or baskets .
♦ To reduce the risk of injury, do not allow children to
play in or on a dishwasher.
♦ Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for two weeks, before using the dishwasher
turn on all hot water faucets and let the water flow
from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame
during this time.
♦ When removing an old dishwasher from service or
discarding it, remove the door to the washing
compartment.
♦ Do not store or use combustible materials, gasoline,
or other flammable vapors and liquids in the vicinity
of this or any other appliance.
♦ Disconnect electrical power to dishwasher before
servicing.
♦ Repairs should be done by a qualified technician.
CHILD SAFETY TIPSCHILD SAFETY TIPS
CHILD SAFETY TIPS
CHILD SAFETY TIPSCHILD SAFETY TIPS
♦ Dishwasher detergents and rinse aids are corrosive,
so always keep them out of reach of children.
♦ Should a child swallow dishwasher detergent or
rinse aid, give plenty to drink immediately, i.e., one
or two glasses of milk or water. Do not try to induce
vomiting. Seek medical advice immediately: 1-800-
POISON1
♦ Always close the door and start the dishwasher as
soon as you put in the detergent.
♦ Always keep small children away from the machine
when it is open. There may be some detergent
Page 2
residue left inside the machine.
♦ If dishwasher detergent gets in someone’s eyes,
rinse them with plenty of water for at least 15 minutes.
♦ Do not allow children to use or play in or on the
dishwasher.
♦ Load all long and sharp items in the knife/utensil
basket. If this is not possible, load sharp objects
with the pointed end facing the back of the
dishwasher. Sharp items loaded in the silverware
basket should be loaded with pointed ends down.
DISHWDISHW
DISHW
DISHWDISHW
NOTE: Deviations in features may occur, depending on the model.
ASHER FEAASHER FEA
ASHER FEA
ASHER FEAASHER FEA
Upper Basket
Spray Arms
Cutlery Basket
Lower Basket
TURESTURES
TURES
TURESTURES
There is no need to rinse
items before you load the
machine, although larger food
particles should be removed.
Detergent Dispenser
Rinse Aid Dispenser
BASKETSBASKETS
BASKETS
BASKETSBASKETS
Upper Basket
Filter
Lower Basket
Cup shelf
Stemware rack
Knife stop
Cutlery Basket
Collapsible handle
Cutlery
compartments
Small items
containment lid
Easy pull-out
handle
Page 3
LL
OO
ADING ADING
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ADING ADING
THE BTHE B
THE B
THE BTHE B
ASKETSASKETS
ASKETS
ASKETSASKETS
Your new dishwasher features ASKO’s Super Cleaning
System™. This means that after prewash, mainwash
and intermediate rinse the water is drained out and the
cycle continues with clean water.
LOADING THE UPPER BASKET
After you have scraped off the large food particles, place
glasses, cups, saucers, bowls and small plates in the upper
basket, as illustrated.
Load stemware with the stem fitted inside one of the grooved
tines on the stemware rack.
The fold-down cup shelf on the right side of the basket gives
you an additional place to stack cups and small bowls. You
can also stack items on the stemware rack.
This model has a knife stop on the front of the upper basket.
This gives you a safe place to load long utensils and knives
that won’t fit in the silverware basket. The knife stop prevents
knives or utensils from damaging the door when you open
and close it.
NOTE: When loading sharp items, always be careful not to
cut the rack coating.
LL
OO
ADING ADING
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ADING
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ADING ADING
Load larger items in the lower basket, such as, dinner plates,
pots and pans, serving dishes, and casseroles. Be sure to
load dishware facing downward or toward the center of the
dishwasher.
THE LTHE L
THE L
THE LTHE L
OO
WER BWER B
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ASKETASKET
ASKET
ASKETASKET
If you plan to start your dishwasher right away, it’s not
necessary to rinse the dishes. You do, however, need
to scrape off the large particles of food before loading.
LL
OO
ADING ADING
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O
ADING
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OO
ADING ADING
The silverware basket is designed with eight compartments to
help keep the silverware separated. Load silverware with the
handles downwards and spread it out as much as possible to
avoid nesting. For safety, load sharp knives with the handles
up.
Avoid placing silverware made of different materials (e.g., silver
and stainless) in the same compartment because of the risk
of discoloration. (See page 14.)
THE SILTHE SIL
THE SIL
THE SILTHE SIL
VERVER
VER
VERVER
WW
ARE BARE B
W
ARE B
WW
ARE BARE B
ASKETASKET
ASKET
ASKETASKET
Small Items Containment Lid
The silverware basket has a lid in the middle that snaps down
over the compartments to its left or right to contain small,
lightweight items that might slip through the rack tines or get
washed out of the basket. The small items lid is slotted, so
you also could use it to keep silverware separated, such as
teaspoons.
Page 4
Small items
containment
lid
When loading silverware, try to
avoid nesting the spoons and forks.
DETERGENT DISPENSERDETERGENT DISPENSER
DETERGENT DISPENSER
DETERGENT DISPENSERDETERGENT DISPENSER
ASKO dishwashers are designed to be energy efficient.
Because the machine uses less water than conventional
dishwashers, you also use less detergent and rinse
aid. Generally, only one tablespoon of detergent is
needed for a normal wash load. The amount of detergent
needed for your dishes, however, could be more,
depending on the hardness of the water in your area.
(See below.) Also, more heavily soiled items need more
detergent.
Measure and place detergent for the main wash into the
large detergent compartment. The detergent for prewash
goes into the small compartment to the right of the main
wash compartment. You should use one-half the
amount of detergent for the prewash that you use for the
main wash. The amount of detergent used for the main
wash and prewash combined should never be over
three tablespoons.
Always add the detergent just before starting the
dishwasher, otherwise it could get damp and won’t
dissolve properly.
DISHWASHING DETERGENTDISHWASHING DETERGENT
DISHWASHING DETERGENT
DISHWASHING DETERGENTDISHWASHING DETERGENT
We recommend that you use only unscented, granular
automatic dishwashing detergent. Using the wrong
detergent could cause flooding and/or damage your
dishwasher. Do not use detergent that has been wet
and is clumped. Also, check the expiration date on the
container.
The amount of detergent needed can vary due to
differences in water hardness. To determine the water
hardness in your area, contact your local water utility or
area water softening company. The harder the water,
the more detergent you may need. Refer to the chart
below for the recommended detergent amounts based
on water hardness. Remember, you should adjust the
amount of detergent you use by small amounts until
you find the correct amount.
NOTE: Model D3251FIWS has a water softener
container. See page 6 for more details.
NOTE: We recommend that you do not add
prewash detergent for the Delicate or Quick
wash programs.
NOTE: If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a film
on your dishes.
Prewash Detergent
Compartment
Dispenser Lid
Lever
Main Wash
Detergent
Compartment
WARNING!
NOTE: We recommend that you do not add
Twelve grains and higher is extremely hard water and
detergent alone may not be enough. You may need to
use a water softener to maximize the performance of
your dishwasher. (Model D3251FIWS is equipped with
an internal water softener. See page 6 for details.)
In areas with extremely hard water (9+) you may need to
wash at lower temperatures to prevent hard water
deposits from forming in the tank and wash system.
Also, both the dishes and the machine can develop a
white or gray film after a while. This can be removed by
replacing the prewash detergent with two tablespoons
of citric acid. If the water is very hard, use a rinse aid that
contains citric acid.
Different brands of dishwasher detergent have different
amounts of phosphorous for softening water. If you have
hard water and use a detergent with less than 8.7%
phosphorous content, you may need to use more
detergent or use a detergent with more than 8.7%
phosphorous content.
Dishwasher detergent is corrosive!
Take care to keep it out of reach of
children.
prewash detergent for the Delicate or Quick
wash programs.
Rinse Aid
Level Indicator
Rinse Aid
Compartment
Detergent
Compartment Lid
RECOMMENDED DETERGENT AMOUNTS
BASED ON WATER HARDNESS
WATER HARDNESS
Soft
(0-3 grains per gallon)
Medium
(4-8 grains per gallon)
Hard
(9+ grains*)
* 12 grains and higher is extremely hard water.
DETERGENT AMOUNTS
Prewash
Main wash
Prewash
Main wash
Prewash
Main wash
1 teaspoon
1 to 1-1/2 tablespoons
1 teaspoon
1 to 2 tablespoons
1 teaspoons
2 to 3 tablespoons
Page 5
WW
AA
TER SOFTENER CONTTER SOFTENER CONT
W
A
TER SOFTENER CONT
WW
AA
TER SOFTENER CONTTER SOFTENER CONT
To determine the water hardness in your area, contact
your local water utility or area water softening company.
Twelve grains and higher is extremely hard water and
you may need to use a water softener to maximize the
performance of your dishwasher.
FILLING THE SOFTENERFILLING THE SOFTENER
FILLING THE SOFTENER
FILLING THE SOFTENERFILLING THE SOFTENER
CONTCONT
CONT
CONTCONT
If you decide you need a water softener, fill the softener
container with salt as follows:
1. Unscrew and remove the container cover.
2. Place the funnel supplied with the dishwasher into
3. Pour in approximately 4 cups (1 litre) of water.
4. Pour in about 3 pounds (1.5 kg) of coarse salt or
5. Wipe away excess salt so the cover can be properly
6. Run a Normal wash program so that any salt in the
WARNING!
Never pour dishwasher detergent into the softener
container. It will ruin the water softener.
AINERAINER
AINER
AINERAINER
the fill hole.
special dishwasher salt.
screwed into place.
machine is rinsed out.
AINERAINER
AINER
AINERAINER
(MODEL D3251FIWS ONL (MODEL D3251FIWS ONL
(MODEL D3251FIWS ONL
(MODEL D3251FIWS ONL (MODEL D3251FIWS ONL
Water
softener
container
REFILLING REFILLING
REFILLING
REFILLING REFILLING
When the salt container needs to be refilled, the softener
refill indicator light on the control panel will come on
(see page 8). Follow the instructions above (“Filling the
Softener Container”), except for adding water. That only
needs to be done the first time you add salt.
After you have refilled the container, there may be a
slight delay before the indicator light goes off.
THE CONTTHE CONT
THE CONT
THE CONTTHE CONT
AINERAINER
AINER
AINERAINER
Y)Y)
Y)
Y)Y)
SETTING SETTING
SETTING
SETTING SETTING
The dishwasher is delivered with the low water
hardness setting, so you may need to reset it. To do
this, follow the steps below:
1. Turn off the power to the dishwasher.
2. Hold down the Start/Stop button while you press the
Power button to turn the machine back on.
3. Release the Start/Stop button.
WAWA
TER HARDNESSTER HARDNESS
WA
TER HARDNESS
WAWA
TER HARDNESSTER HARDNESS
4. Press the program button one to six times,
depending on the hardness of the water.
With each press of the Program button, a program
indicator light will come on. Using the table below,
determine the setting you need.
5. When the appropriate symbols are lit, press the Start/
Stop button to store the setting.
Page 6
RINSE AID DISPENSERRINSE AID DISPENSER
RINSE AID DISPENSER
RINSE AID DISPENSERRINSE AID DISPENSER
The rinse aid is released during the final rinse to prevent
water from forming droplets on your dishes that can
leave spots and streaks. It also improves drying by
allowing water to “sheet” off the dishes.
ASKO dishwashers are designed to use liquid rinse
aids. The rinse aid dispenser is located inside the door
next to the detergent dispenser. (See illustration on page
3.) To fill the dispenser, open the cap and pour the rinse
aid into the dispenser until the level indicator turns
completely black. The dispenser holds about four
ounces of liquid rinse aid.
Be careful not to overfill the dispenser, because this
could cause oversudsing. Wipe away any spills with a
damp cloth. Don’t forget to replace the cap before you
close the dishwasher door.
If you have soft water, rinse aid may cause a white film to
develop on your dishes. You may not need rinse aid.
NOTE: If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a film
on your dishes.
ADJUSTING THE AMOUNT OF RINSE AID DISPENSEDADJUSTING THE AMOUNT OF RINSE AID DISPENSED
ADJUSTING THE AMOUNT OF RINSE AID DISPENSED
ADJUSTING THE AMOUNT OF RINSE AID DISPENSEDADJUSTING THE AMOUNT OF RINSE AID DISPENSED
A measured amount of rinse aid is released during the
final rinse. As with detergent, the amount of rinse aid
needed for your dishes depends on the hardness of the
water in your area. (See page 5.) Too much rinse aid
can result in lather or foaming and cause cloudiness or
streaks on your dishes. If the water in your area is very
soft, you may not need rinse aid. If you do, you can dilute
the rinse aid with an equal amount of water.
To open the dispenser, turn the cap to the “open”
1.
(left) arrow and lift it out.
Pour the rinse aid into the dispenser, being careful
2.
not to overfill.
Replace the cap by inserting it aligned with “open”
3.
arrow and turning it to the closed (right) arrow.
The rinse aid dispenser has six settings. Always start
with the dispenser set on “1.” If spots and poor drying
are problems, increase the amount of rinse aid
dispensed by removing the dispenser lid and rotating
the dial to ”2.” If the dishes still aren’t drying properly or
are spotted, adjust the dial to the next higher number
until your dishes are spot-free.
Open
Closed
Dispenser
Cap
Rinse aid
adjustment dial
WHEN TO REFILL THE RINSE AID DISPENSERWHEN TO REFILL THE RINSE AID DISPENSER
WHEN TO REFILL THE RINSE AID DISPENSER
WHEN TO REFILL THE RINSE AID DISPENSERWHEN TO REFILL THE RINSE AID DISPENSER
The black dot on the rinse aid dispenser indicates the
amount of rinse aid in the dispenser. As the rinse aid
diminishes, the size of the black dot decreases. You
should never let the rinse aid get below 1/4 full.
Rinse Aid Level Indicator
RINSE RINSE
RINSE
RINSE RINSE
This model has an indicator on the control panel that
displays when the rinse aid dispenser is nearly empty
(see page 8). After you refill the dispenser, there may be
some delay before this indicator light goes out.
AID INDICAAID INDICA
AID INDICA
AID INDICAAID INDICA
TT
OR LIGHTOR LIGHT
T
OR LIGHT
TT
OR LIGHTOR LIGHT
To increase the amount of rinse aid released
in the final rinse, turn the adjustment dial to
the next higher number.
::
Only adjust the dial one number at a time.
:
NOTE
::
As the rinse aid diminishes, the size of the
black dot on the rinse aid level indicator
changes, as illustrated below.
Full
3/4 full
1/2 full
1/4 full - Should refill to eliminate spotting
Empty
Page 7
OPERAOPERA
OPERA
OPERAOPERA
TING INSTRTING INSTR
TING INSTR
TING INSTRTING INSTR
UCTIONSUCTIONS
UCTIONS
UCTIONSUCTIONS
THE CONTRTHE CONTR
THE CONTR
THE CONTRTHE CONTR
Your ASKO dishwasher has a button-operated control panel, as illustrated below. To select a wash program or option,
simply press the appropriate button. After you have selected the desired wash program and options, press Start/
Program
button
PROGRAMSPROGRAMS
PROGRAMS
PROGRAMSPROGRAMS
To select a program, simply press the program button until the indicator light for the desired program comes on. The
programs are described below:
Pots and Pans (170°/Sani or 140° F)
For the heaviest soiled loads, such as casseroles, sauce pans, etc.
Heavy Wash (160° F or 130° F)
For heavily soiled loads, such as pots, pans, casseroles, etc.
Normal Wash (130° F or 140° F)
For normally soiled loads, such as plates, glasses, bowls, and lightly soiled pans.
OL POL P
OL P
OL POL P
Program indicator lights
ANELANEL
ANEL
ANELANEL
Option buttons
Stop.
Rinse aid indicator
light (see page 7)
Softener indicator light
(see page 6)
“The Normal Wash program is
used for the energy label and
based upon AHAM standard.
When testing with more heavy
soil use higher temperature
alternative the Heavy Wash
program.”
Start/
button
Stop
Delicate Wash (105° F or 120° F)
For delicate items, such as fine china and crystal, that are washed immediately after use. When
using this program, you should set the temperature to low and dry the dishes without heat.
Quick Wash (85° F or 120° F)
For lightly soiled loads that are washed immediately after use. This program can also be used for
delicate items, but you should set the temperature to low and dry the dishes without heat.
Rinse and Hold
To rinse dishes that you plan to wash later that day.
OPTIONSOPTIONS
OPTIONS
OPTIONSOPTIONS
To select an option, simply press the appropriate option button. The options are described below.
Upper or Lower Basket Only
This option lets you wash only the upper or lower basket. This means mainly the upper or lower spray arm will
function. The upper basket indicator light on the option button will glow when only the upper spray arm is
activated. The lower basket indicator light will glow when mainly the lower spray arm is activated. Both lights will
glow when both spray arms are activated.
Temperature
The dishwasher has two temperature options for each wash program, as shown above. When this button is
set on the high temperature, the main wash is heated to the higher temperature for the selected program. If
it is set to low, the main wash is heated to the lower temperature. The indicator light will glow only when the
higher temperature is selected.
Delayed Start
This button allows you to delay starting the dishwasher for five hours. Press this button then press Start. The
button will glow when Delay Start is selected. To cancel Delay Start, hold down the Start/Stop button for three
seconds.
Drying
This option speeds up the drying process by raising the temperature in the final rinse to 160° F to heat the
dishes and tank before the drying cycle begins. The indicator light will glow only when this option is activated.
Express
This option reduces the wash time and lowers the wash temperature by 18° or 20° F. Express is not available
with the Quick Wash and Rinse and Hold Programs.
Page 8
STST
ARAR
AR
ARAR
T/STT/ST
T/ST
T/STT/ST
ST
STST
Once you have selected the wash program and
temperature and drying options, press this button then
close the door to start the dishwasher. (Make sure the
door is securely closed.)
INTERRINTERR
INTERR
INTERRINTERR
TO ADD AN ITEMTO ADD AN ITEM
TO ADD AN ITEM
TO ADD AN ITEMTO ADD AN ITEM
If you want to interrupt a program to add an item, open
the door slightly until the spray arms stop turning. You
can then open the door fully and place the item into the
dishwasher. Close the door securely. The program will
continue from where it was interrupted.
WARNING!
Be extremely careful when opening the door during
a program. The water is hot and you could get
scalded.
CHANGING OR STOPPING ACHANGING OR STOPPING A
CHANGING OR STOPPING A
CHANGING OR STOPPING ACHANGING OR STOPPING A
PROGRAMPROGRAM
PROGRAM
PROGRAMPROGRAM
If you decide to change the program after you have started
the machine, press the Start/Stop button for three
seconds. You will have to select the program and
options again when you are ready to restart the program.
(Note: If the program has already gone through the wash
cycle, you will have to add detergent.)
PROGRAM TIMESPROGRAM TIMES
PROGRAM TIMES
PROGRAM TIMESPROGRAM TIMES
The program times may not always be the same
because of variations in the household hot water
temperature. The dishwasher heats the water to the
proper temperature for the program selected; so if the
temperature of the water entering the dishwasher is
too low, the dishwasher will run longer because it takes
longer to heat the water. Raising your water heater
setting could help to shorten the cycle times.
OP BUTTOP BUTT
OP BUTT
OP BUTTOP BUTT
UPTING UPTING
UPTING
UPTING UPTING
ONON
ON
ONON
A PRA PR
A PR
A PRA PR
OGRAMOGRAM
OGRAM
OGRAMOGRAM
CHILD-SAFE BCHILD-SAFE B
CHILD-SAFE B
CHILD-SAFE BCHILD-SAFE B
FEAFEA
TURETURE
FEA
TURE
FEAFEA
TURETURE
As a safety measure, Model D3251 can be programmed
not to start unless the Temperature and Drying buttons
are held down simultaneously. To program this feature,
follow the steps below:
1. Turn off the power to the machine.
2. Simultaneously press and hold down the
Temperature and Drying buttons as you turn on the
power to the machine. The Temperature, Drying and
Start buttons will flash.
3. Release the buttons.
4. Press the Program button. The Pots and Pans
button will glow to indicate the button lock is activated.
5. Press Start to confirm your selection and return to
main menu.
Once the child-safe feature is active, the Temperature
and Dry buttons will flash whenever you press any of
the buttons. To deactivate the button lock, press the
Temperature and Dry buttons simultaneously . You can
then select the program and options and press Start to
start the unit. The lock will reactivate automatically in
three minutes.
To permanently deactivate the button lock, repeat the
steps above. The Pots and Pans button will go out to
indicate the button lock is off.
END-OF-PROGRAM SIGNALEND-OF-PROGRAM SIGNAL
END-OF-PROGRAM SIGNAL
END-OF-PROGRAM SIGNALEND-OF-PROGRAM SIGNAL
Model D3251 can be programmed to emit a short signal
when the program is finished. To program this feature,
follow the steps below:
1. Turn off the power to the machine.
2. Press and hold down the Delay Start button as you
turn on the power to the machine. The Delay Start
button will flash.
3. Release the button.
4. Press the Program button. The Pots and Pans
button will glow to indicate the end-of-program
signal is activated.
5. Press Start to confirm your selection and return to
main menu.
To deactivate the signal, repeat these steps. The Pots
and Pans button will go out to indicate the signal is off.
UTTUTT
UTT
UTTUTT
ONON
ON
ONON
FF
AA
ULUL
F
FF
In the event that the machine should fail during a
program, the control panel lights will flash to indicate an
operation fault has occurred. The table below defines
these signals and gives possible causes and solutions.
See also “Troubleshooting” on page 12.
T MESSAT MESSA
A
UL
T MESSA
AA
ULUL
T MESSAT MESSA
Flashing Indicator Light(s)
Heavy Wash
Delicate Wash
Quick Wash
Pots and Pans and Heavy Wash
Pots and Pans and Normal Wash
GESGES
GES
GESGES
Type of Fault and Recommended Action
Too much water has entered the dishwasher. Call a service technician.
Water inlet fault. Make sure the water supply is open.
Valve leakage. Shut off the water supply and contact a service technician.
The drain is blocked. See “Troubleshooting” on page 12.
The filter is clogged. See “Cleaning the Filters” on page 9.
If you have corrected the fault, turn the main power off
then back on to remove the fault indication. If it still
displays, try again to correct the problem or call a service
technician.
Page 9
CARE AND CLEANINGCARE AND CLEANING
CARE AND CLEANING
CARE AND CLEANINGCARE AND CLEANING
The interior of your ASKO dishwasher is made of
surgical quality stainless steel that has been electropolished to make it the smoothest surface available.
The smooth surface prohibits the accumulation of dirt
and bacteria inside the unit. If the water in your area is
especially hard, however, lime deposits could form
CLEANING CLEANING
CLEANING
CLEANING CLEANING
For your convenience, we have placed the drain pump
and filtering system within easy reach inside the tub.
There are three components of the filtering system: the
main filter, the coarse filter, and the fine filter.
In hard water areas, it may be necessary to clean
chemical buildup from the filters every 12 to 18 months.
Main filter
Food and soil particles trapped by this filter are
pulverized by a special jet on the lower spray arm
and washed down the drain.
Fine filter
This filter holds soil and food residue in the sump
area and prevents it from being redeposited on the
dishes during a cycle.
Coarse filter
Larger items, such as pieces of bone or glass, that
could clog the drain are trapped in the coarse filter.
To remove an item caught in this filter, gently
squeeze the tabs on top of this filter and lift it out.
THE FILTHE FIL
THE FIL
THE FILTHE FIL
TERSTERS
TERS
TERSTERS
inside the machine. If this happens, you can remove
them by putting two tablespoons of citric acid in the
detergent compartment and running a Normal
program. In extremely hard water areas you may need
to repeat this process a few times to remove hard water
deposits.
To do this, remove the coarse filter by squeezing the
tabs and lifting it out. Next, unscrew the fine filter and lift
it and the main filter out. Wash all three filters gently in
hot, soapy water and rinse them thoroughly.
WARNING!
Never run the dishwasher without the filters in place.
CLEANING THE DOORCLEANING THE DOOR
CLEANING THE DOOR
CLEANING THE DOORCLEANING THE DOOR
To clean the edge around the door, use only a soft warm,
damp rag. To prevent penetration of water into the door
lock and electrical components, do not use a spray
cleaner of any kind.
Also, never use abrasive cleaners or scouring pads on
the outer surfaces because they will scratch the finish.
Some papers towels can also scratch or leave marks
on the surface.
CLEANING THE DRAIN PUMPCLEANING THE DRAIN PUMP
CLEANING THE DRAIN PUMP
CLEANING THE DRAIN PUMPCLEANING THE DRAIN PUMP
On occasion something may get through the filters and
into the drain pump. The drain pumps on ASKO
dishwashers are designed to automatically reverse if
anything should get caught in the propellers, thus
ejecting the item back into the sump area or down the
drain. Should you need to remove an obstacle from the
drain, first turn the power off then remove the filters (as
explained on page 9). Next, lift out the adaptor piece on
the left side of the sump area. (You might want to remove
any standing water first.) You can then look into the sump
area for the item causing the obstruction. You may need
to use your finger to move the pump blade and loosen
the object. Should you find something, simply scoop it
out then replace the adaptor piece and the filters.
WARNING!
Never run the dishwasher without the filters in
place.
WARNING!
Never use a spray cleaner of any
kind on the door panel. You could
damage the door lock and
electrical components. Never use
abrasive cleaners or scouring
pads on the outer
surfaces because they
will scratch the finish.
Also, some paper
towels can scratch or
leave marks on the
stainless steel surface.
To reach an item caught in the drain
pump, remove the
filters then the
small black insert
in the sump area.
WARNING!
Be sure to replace the adaptor piece before you put
the filters back in.
Page 10
OO
VERFILL PRVERFILL PR
O
VERFILL PR
OO
VERFILL PRVERFILL PR
OO
TECTIONTECTION
O
TECTION
OO
TECTIONTECTION
Your ASKO dishwasher has an overfill protection device
that automatically shuts off the inlet valve and circulation
pump and starts the drain pump if the water level in the
unit should rise above the normal level. If this happens,
turn the water off at the main supply and call for service.
ENERENER
ENER
ENERENER
GY SAGY SA
GY SA
GY SAGY SA
VING VING
VING
VING VING
TIPSTIPS
TIPS
TIPSTIPS
♦ If you plan to wash the dishes right away, there’s no
need to pre-rinse. Simply scrape off large particles
and load the dishes.
♦ Wash only full loads.
♦ Use the Pots & Pans and Heavy wash programs
only for heavily soiled dishes.
SOLSOL
SOL
SOLSOL
As with any new appliance, it sometimes takes using it a
few times to learn to operate it properly. If you are having
minor performance problems with your dishwasher, read
this section before calling for service. It may save you
time and unnecessary expense.
Poor washing performance
♦ The dishes may not be loaded properly. Make sure
♦ Make sure you are using the appropriate program
♦ An item may be obstructing the spray arm rotation.
♦ Your dishwasher detergent should be fresh and
♦ Your dishwasher detergent may be inferior. Try a
♦ Make sure the rinse aid dispenser is filled. (See
♦ If you have hard water in your area, try adding more
♦ Check that the spray arm jets are not clogged.
♦ Do not overload the dishes and be careful to avoid
UTIONS UTIONS
UTIONS
UTIONS UTIONS
that soiled surfaces are facing downward or toward
the center of the dishwasher. Also, make sure that
the bowls, pots, etc., are not stacked so closely that
water can’t reach the soiled surfaces.
settings for the dirtiness of your dishes.
With the baskets loaded and in place, manually turn
the spray arms to make sure they move freely.
stored tightly closed in a cool, dry place. Old or caked
detergent will not dissolve properly. Wait until you
are ready to start the dishwasher to add the
detergent. If you are using the Delay program, make
sure the dispenser is dry before adding the
detergent.
different brand.
page 7.)
detergent and increasing the amount of rinse aid
dispensed. (See page 7.)
nesting.
TT
O COMMON DISHWO COMMON DISHW
T
O COMMON DISHW
TT
O COMMON DISHWO COMMON DISHW
If there is water in the base pan due to an overfill or
small leak, the water must be removed before the
dishwasher will start.
When an overfill is detected, the Heavy wash light will
flash. (See Fault Messages on page 8.)
♦ Don’t use the high temperature for lightly soiled
dishes.
♦ Avoid using the heated dry option. (You can speed
up the drying process by opening the door slightly to
release the moist air.)
ASHING PRASHING PR
ASHING PR
ASHING PRASHING PR
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You
are solely responsible for what you wash in your ASKO
dishwasher.
♦ Unload the bottom basket first to avoid spilling water
onto the dishes when unloading the top basket.
♦ Certain plastics may need to be towel dried.
Plastic items
♦ Always check the manufacturer’s suggested care
instructions before washing plastic in your
dishwasher.
♦ Some high-acid foods can discolor plastic. You
should rinse these items if you do not plan to run the
dishwasher right away.
♦ Plastic items dry poorly and may need to be towel
dried.
Chipped or Broken Dishes
♦ When you load the dishes, be sure they’re securely
in place and will not fall over or strike against each
other during the wash.
♦ Load glasses between the tines, not straddling them.
♦ Move the baskets in and out slowly to avoid
slamming the dishes together.
♦ Make sure not to load dishes so high that the spray
arms could strike them.
♦ Make sure tall glasses and stemware will clear the
top of the tub when you push the basket in.
♦ Always load delicate items in the top basket.
♦ Do not overload the dishwasher.
♦ Do not jam the glasses together when loading.
OBLEMSOBLEMS
OBLEMS
OBLEMSOBLEMS
Poor drying performance
♦ Select the Heated Dry option.
♦ If you don’t want to use Heat Dry, you can decrease
the drying time by opening the door slightly to let out
the warm, humid air.
♦ Make sure the rinse aid dispenser is filled. (See
page 7.)
♦ Make sure you use the proper amount of rinse aid.
(See page 7.)
♦ Load items with concave bottoms tilted so as much
water as possible will run off.
Stains and discolorations
Stains or discoloration on dishes could be caused by a
number of things. Listed below are some of the most
common causes. See also “Washing Special Items”
on page 14.
♦ Too much iron or manganese in the water can cause
yellow or brown marks on your dishes. As a
temporary solution, in place of the prewash
detergent, use one teaspoon to one tablespoon of
citric acid crystals. If your model does not have a
Continued on nex page.
Page 11
12345678901234567
1
7
1
7
12345678901234567
softener container, you should consider installing a
water filtering system.
♦ If you have a model with a softener container, make
sure the container has salt and is set correctly (See
page 6.)
♦ Coffee and tea stains usually have to be removed by
handwashing in a solution of 1/2 cup bleach and
one quart of water. (Do not use on sterling silver or
silver plate.) Be sure to rinse these items thoroughly
before putting them in the dishwasher so there is no
bleach residue on the dishware.
Etching
If you have a cloudy film on your dishes that can’t be
removed, it could be etching. To prevent etching, try the
following:
♦ Use a good quality dishwasher detergent.
♦ Use less detergent. You may be using too much for
the water hardness in your area. (See page 5.)
♦ If you have a model with a softener container, make
sure the container has salt and is set correctly (See
page 6.)
♦ Do not overload the machine. Water should circulate
freely to ensure adequate rinsing and draining.
TRTR
OUBLESHOOOUBLESHOO
TR
OUBLESHOO
TRTR
OUBLESHOOOUBLESHOO
TINGTING
TING
TINGTING
♦ Fill the rinse aid dispenser (unless you have soft
water in your area; in which case you may not need
a rinse aid.) (See page 7.)
♦ Use a lower water temperature setting.
♦ Do not use the Heat Dry option.
♦ Do not pre-rinse the dishes; just scrape off large
food particles and bones.
REMOREMO
REMO
REMOREMO
SPOSPO
SPO
SPOSPO
To remove hard water spots, try the following:
1. Run dishes through a normal wash program.
2. Remove all metal dishware, such as cutlery, pans,
3. Do not add detergent.
4. Pour two cups of vinegar into a bowl and set the
5. Run the dishes through a Normal wash program.
If this doesn’t work, try the same process with 1/4 cup of
citric acid crystals (available at most drug stores) instead
of vinegar.
VING HARD VING HARD
VING HARD
VING HARD VING HARD
TS FRTS FR
TS FR
TS FRTS FR
etc., from the dishwasher.
bowl face up on the bottom rack of the dishwasher.
OM DISHESOM DISHES
OM DISHES
OM DISHESOM DISHES
WAWA
WA
WAWA
TERTER
TER
TERTER
If you should experience a problem with your dishwasher,
you should review the list of frequently encountered
situations on page 13. It could save you the cost and
inconvenience of a service call.
Even though the product is under warranty, if the problem
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer to
page 16 to determine what is and is not covered under
your warranty. If you’re still not sure, contact the ASKO
Advisory Center before you call a service technician.
BEFORE BEFORE
BEFORE
BEFORE BEFORE
Before calling for service or contacting ASKO regarding
a warranty issue, make a note of the model name, type
number and serial number. The model is on the front of
the dishwasher. The type plate with the type name and
serial number is located on the inside edge of the door.
(See illustration at right.)
ASKO Advisory Center Phone Number:
YY
OU CALLOU CALL
Y
OU CALL
YY
OU CALLOU CALL
972-238-0794 or 800-898-1879
Type plate
(see below)
Type Name
Type: DW20.x
234567890123456
234567890123456
000000000000
12-digit
Serial
Number
Page 12
FREQFREQ
FREQ
FREQFREQ
UENTLUENTL
UENTL
UENTLUENTL
Y ENCOUNTERED SITUY ENCOUNTERED SITU
Y ENCOUNTERED SITU
Y ENCOUNTERED SITUY ENCOUNTERED SITU
AA
TIONSTIONS
A
TIONS
AA
TIONSTIONS
Detergent left in compartment
♦ Be careful not to load items so close to the dispenser
that the cover will not open to release the detergent.
♦ The dispenser is not supposed to open when you
use the Rinse program.
♦ Your dishwasher detergent should be fresh and
stored tightly closed in a cool, dry place. Old or caked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.
♦ Wait until you are ready to start the dishwasher to
add the detergent.
♦ If you are using the Delay program, make sure the
dispenser is dry before adding the detergent.
♦ The detergent compartment only opens in the main
wash programs, not the Rinse program.
Dishwasher makes unusual noises
♦ This usually means that something is not loaded
properly. Make sure the dishes are securely in place
and that nothing has fallen between the basket tines.
Also, place small items in the small items
compartment and close the lid. (See page 4.)
Dishwasher leaks
♦ Use only unscented, granular automatic dishwasher
detergent. Using a liquid detergent could cause
oversudsing and leakage.
♦ You should always use fresh detergent.
♦ The amount of detergent needed for your dishes
depends on the hardness of the water in your area.
Contact your local utility company to learn the water
hardness in your area then refer to the chart on page
5 to determine the amount of detergent you should
use.
♦ Be careful not to overfill the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead
to overflowing. Wipe away any spills with a damp
cloth.
♦ Make sure the dishwasher is level. (See the
installation instructions.)
Dishwasher does not drain properly
♦ Make sure that the cycle was complete before you
opened the dishwasher. If not, allow it to complete
and check again.
♦ Some water left in the sump area near the drain is
normal.
♦ If the plumbing code in your area requires an air
gap, make sure that the air gap isn’t blocked or
plugged.
♦ If the unit is connected to a garbage disposer, make
sure the disposer is empty.
♦ If water backs up into the sink, check the garbage
disposer and trap for blockage.
♦ Check the dishwasher filters and drain area for
blockage. (See page 10.)
♦ Check for a kink in the drain hose.
Dishwasher does not fill properly
♦ Make sure the water supply is turned on.
♦ Make sure the dishwasher is turned on and the door
is closed securely.
♦ Check for crimps in the water feed line.
♦ The system is designed to detect an overflow. When
it does, it shuts off the inlet valve and circulation pump
and turns on the drain pump. (See “Overfill
Protection” on page 11.)
Dishwasher will not start
♦ Make sure the dishwasher is turned on and the door
is closed securely.
♦ Make sure the Delay option is not turned on.
♦ Check that the water supply is connected properly
and the water is turned on.
♦ Make sure the power cord is properly plugged into
the wall socket.
♦ Check your fuse box for a blown fuse or tripped circuit
breaker.
Dishwasher runs too long
♦ If the temperature of the water entering your dishwasher
is below 120°, the dishwasher runs longer because it
heats the water to the proper temperature for the
program selected. Raising your water heater setting
may help to shorten the cycle times. If this doesn’t
resolve the problem, call the ASKO Advisory Center.
Page 13
WASHING SPECIAL ITEMSWASHING SPECIAL ITEMS
WASHING SPECIAL ITEMS
WASHING SPECIAL ITEMSWASHING SPECIAL ITEMS
Most common dishware items can be safely washed in
an automatic dishwasher. If you have any doubts about
a particular item, check with the manufacturer to see if it
is dishwasher safe. If that isn’t possible, you might wash
one item of a set a few times and compare it to the rest
of the set to determine if washing it in the dishwasher
Dishwasher
Material Safe Information and Recommendations
Aluminum Yes, with Anodized aluminum may fade or darken. Patches and discoloration may appear,
caution but they can be removed with steel wool. Load aluminum utensils (such as a pie
tin or roasting pan) where they do not touch other dishes because this can cause
gray or black marks. You can remove these spots with a nonabrasive cleaner.
Cast Iron No The seasoning is lost and the iron rusts. Hand wash and dry immediately.
China Yes, with China without decoration or with decoration protected by glaze is dishwasher
caution safe. However, you should arrange the objects so they do not touch each other or
they could be damaged.
China with a pattern on top of the glaze or with gold leaf decoration may fade. If
possible, check with the manufacturer. If that isn’t possible, wash one item over
an extended period then compare it with the colors and patterns of the rest of the
set. Wash in the Quick program on a low temperature setting.
Copper Yes, with Do not wash copper in the same load as silver or silver plate. It could discolor the
caution silver items. Do not let copper items come in contact with stainless steel.
Crystal No Antiques and very delicate china should not be washed in the dishwasher. Certain
types of lead crystal may etch if machine washed. Check with the manufacturer.
Yes Wash at a low temperature setting. Be sure to load crystal dishware so that it is
secure and will not fall over or knock against other dishware while being washed.
Dirilyte No Gold-colored flatware can become discolored.
Disposable No Cannot withstand machine washing.
plastic items
Flatware with No Certain types of adhesives may loosen when machine washed.
bonded handles
Glass Yes Exception: Milk glass may turn yellow.
Knives No Sharp kitchen knives may become dull if washed in very hot water and allowed to
contact other items during the wash. Wood handles may also warp, crack, or
loosen. Plastic handles may discolor. Check manufacturer’s washing instructions.
Lead crystal No Certain types of lead crystal may etch if machine washed.
Non-dishware No Never wash items such as electronic air cleaners, air filters of any kind, paint
items brushes, etc. You could damage the dishwasher.
Non-stick Yes If marked “Dishwasher Safe.” After washing, wipe the non-stick coating area with
coatings vegetable oil to maintain its non-stick quality.
Pewter No Pewter will tarnish when machine washed.
Plastic Yes If the item is labeled “Dishwasher Safe.” Do no use heated dry. Do not wash
disposalbe plastic items.
Silver and Yes, with Rinse these items if you’re not going to wash them immediately; salty or acidic
Silver plate caution foods can stain if left on. Dry dishwasher detergent can produce black marks
which are difficult to remove. Do not put silver and silver plate in the same silverware
basket with stainless steel. Contact between these metals can damage silver.
Do not wash copper utensils in the same load. This could cause a brown film on
the silver. Also, adhesives used to attach some hollow-handled knives can loosen.
Stainless Yes, with Rinse these items if you’re not going to wash them immediately; salty or acidic
Steel caution foods can stain if left on. Dry dishwasher detergent can produce black marks
which are difficult to remove. Do not mix different types of stainless steel in the
same load.
Tin No Tin will rust.
Wood No Unless marked “Dishwasher Safe” by the manufacturer. Wood can warp, crack or
lose shape with any kind of washing.
had any affect on it.
NOTE: ASKO has no control over what is put in our
dishwashers once installed in a customer’s home. You
are solely responsible for what you wash in your ASKO
dishwasher.
Page 14
INDEXINDEX
INDEX
INDEXINDEX
AA
A
AA
Aluminum 14
BB
B
BB
Buzzer, end-of-program 8
CC
C
CC
Care and cleaning 10
Cast iron 14
Changing or stopping a program 8
Child-safe button feature 8
China 14
Coarse filter 9
Common dishwashing problems 11
Control panel 7
Copper 14
Crystal 14
DD
D
DD
Detergent dispenser 3
Detergent left in compartment 12
Dirilyte 14
Dishwasher
does not drain properly 12
does not fill properly 13
features 3
makes unusual noises 12
runs too long 12
Dishwashing problems 11
Disposable plastic 14
Door, cleaning 9
Drain, problems 13
Drain pump, removing an obstacle 10
EE
E
EE
End-of-program signal 8
Energy saving tips 10
Etching 11
FF
F
FF
Fault messages 8
Fill problems 13
Filtering system 9
Fine filter 9
Flatware with custom handles 14
GG
G
GG
Glass 14
HH
H
HH
Hard water 5
removing spots 12
II
I
II
Interrupting a program to add an item 8
KK
K
KK
Knife stop 4
Knives 14
LL
L
LL
Lead crystal 14
Lower basket 3
MM
M
MM
Main filter 9
Main wash detergent compartment 5
NN
N
NN
Non-dishware items, washing 14
Non-stick pans, washing 14
OO
O
OO
Operating instructions 7
Options 7
PP
P
PP
Pewter 14
Plastic items 11, 14
Pre-wash detergent compartment 5
Program options 7
Programs 7
RR
R
RR
Rinse aid dispenser 6
filling 6
setting amount dispensed 6
Rinse aid indicator light 7
SS
S
SS
Serial number location 12
Service 16
Signal, end-of-program 8
Silver 14
Silver plate 14
Silverware basket 4
Small items compartment 4
Softener container (D3251FI) 6
Solutions to problems 11
Spray Arms 3
Stainless steel 14
Stains and discolorations 11
Start/Stop button 8
Stemware rack 3
TT
T
TT
Tin 14
Troubleshooting 12
Type plate location on unit 12
UU
U
UU
Unusual noises 12
Upper basket 3
VV
V
VV
Warranty information 16
WW
W
WW
Wash programs 7
Washing special items 14
Water hardness 5
Water softener container (D3251FI) 6
Wood 14
Page 15
ASKO PRODUCT WARRANTY
MODEL D3251
Be sure to complete the Warranty Registration Card you received with your appliance and mail it to AM Appliance
Group to validate your appliance warranty.
Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking
the dishwasher, thoroughly check the unit for cosmetic damage.
FOR RESIDENTIAL INSTALLATIONS ONLY
AM APPLIANCE GROUP WILL PAY FOR:LENGTH OF WARRANTY
Three-Year Full Warranty
From date of purchase.
ASKO replacement parts and/or repair labor to correct defect in
materials or workmanship. Service must be provided by an
authorized ASKO service agent.
Fourth & Fifth Year Limited
Warranty
Three year full plus fourth and fifth year
limited from date of purchase.
Lifetime Warranty
ASKO replacement parts (not including labor) for any defective solidstate controls, timers, motors, or pumps as well as defective
dishwasher racks – does not include damage due to misuse, or
abuse. Service must be provided by an authorized ASKO service
agent.
ASKO replacements parts (not including labor) of the stainless
steel tank or inner door panel if it fails to hold water due to a
manufacturing defect, such as rusting or cracking. Service must be
provided by an authorized ASKO service agent.
FOR NON-RESIDENTIAL INSTALLATIONS
Six-Month Full Warranty
From date of purchase.
ASKO replacement parts and/or repair labor to correct defect in
materials or workmanship. Service must be provided by an
authorized ASKO service agent.
AM APPLIANCE GROUP WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of the appliance.
2. Repair damage due to shipment, delivery, installation, misuse or abuse.
3. Instruct how to use the appliance.
4. Replace house fuses or correct house wiring.
5. Correct house plumbing, including drain problems related to improper installation. (High loop, disposer
knockout, disposer not draining, etc.)
6. Clean or service air device in drain line.
B. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use.
C. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or
installation not in accordance with local electrical or plumbing codes.
D. Any shipping costs for parts during the limited warranty period.
E. Replacement parts or repair labor costs for units operated outside the Continental United States.
F. Pickup and delivery. ASKO washers are designed to be repaired in the home.
IN NO EVENT SHALL AM APPLIANCE GROUP BE RESPONSIBLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
For warranty service, contact the dealer from whom you purchased the unit or an authorized ASKO service agent.
Service will be provided during normal business hours. Should you have a service problem that cannot be resolved
locally, contact AM Appliance Group at the numbers listed below. Before calling for service or contacting AM Appliance
Group regarding a warranty issue, make a note of the model, type name, and serial number (see page 12).
AM Appliance Group
P. O. Box 851805
Richardson, Texas 75085-1805
Page 16
ASKO Advisory Center
800-898-1879
or 972-238-0794
Art No. 8076139. Rev 01
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