Apple pbg4 ge Service Manual

 Service Source

PowerBook G4 (Gigabit Ethernet)

Updated 22 May 2002

 Service Source

Take Apart

PowerBook G4 (Gigabit Ethernet)



PowerBook G4 (Gigabit Ethernet)

Keyboard

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instructions could damage your equipment and void its warranty.

Note:

Written and video instructions covering customer-installable parts are available at

http://www.info.apple.com/installparts/.

Warning: During this procedure, keep small parts away from children.

Tools Required

The only tool required for this procedure is a jeweler’s ﬂat-blade screwdriver (if keyboard is locked).

Removing the Installed Keyboard

Warning: Always shut down your computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing.

1. Place your computer on a clean, ﬂat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

073-0635 Rev. A

4. Close the computer and turn it over.

5. Slide the battery latch

(Figure 1A)

to the right to remove the battery

(Figure 1B)

Removing the battery will prevent you from accidentally turning on the computer.

Warning: Removing the battery before shutting down your computer may result in data loss.

Figure 1

A

B

6. Turn over the computer.

7. Raise the display so you can access the keyboard.

.

8. Make sure the keyboard loc king scre w, located in the small plastic tab to the left of the Num Lock key

(Figure 2)

, is not in the locked position. Your PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

Figure 2

PowerBook G4 (Gigabit Ethernet) Keyboard -

2

9. Release the keyboard by pulling do wn on the ke yboard release tabs (located to the left of the F1 and F12 keys)

(Figure 3)

, then lift the top portion of the keyboard up slightly,

and toward the display.

Figure 3

®

10. Flip the keyboard over and lay it on the palm rests and trackpad.

Figure 4

(Figure 4)

PowerBook G4 (Gigabit Ethernet) Keyboard -

3

11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown

(Figure 5)

.

Important:

touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

Figure 5

To avoid electrostatic discharge damage, always ground yourself by

12. Locate the keyboard cable connector.

Figure 6

13. Pull up on the connector, from side to side if needed, to disconnect it from the computer .

14. Set the keyboard aside.

(Figure 6)

PowerBook G4 (Gigabit Ethernet) Keyboard -

4

Installing the Replacement Keyboard

1. Lay the replacement keyboard in the correct orientation over the keyboard opening, then ﬂip it tow ard you and la y it f ace down on the palm rests and trac kpad to e xpose its connector cable.

Figure 7

(Figure 7)

2. Firmly insert the keyboard cable connector into its connector on the computer.

3. Flip the keyboard back toward the keyboard opening in the case.

4. Hold the keyboard at an angle abov e the k eyboard opening, and insert the tabs on the bottom edge of the keyboard into the slots below the edge of the opening.

Important:

against the edge of the opening.

Figure 8

Make sure that all the tabs are seated and that the keyboard rests flush

(Figure 8)

PowerBook G4 (Gigabit Ethernet) Keyboard -

5

5. Lay the keyboard ﬂat into the keyboard opening.

6. Pull down on the keyboard release tabs and then press do wn on the top portion of the keyboard.

(Figure 9)

Figure 9

®

7. Release the tabs to secure the keyboard in place.

8. Close the display and turn the PowerBook over.

9. Replace the battery into the battery compartment.

(Figure 10)

Important: Make sure that the battery locks securely into place and that the battery

latch is slid all the way into the locked position.

Figure 10

10. Reconnect the power cord and any other cables that w ere connected, and restart your computer.

Warning: Never turn on your computer unless all of its internal and external parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

PowerBook G4 (Gigabit Ethernet) Keyboard -

6

 Apple Computer, Inc.

written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other

countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Inﬁnite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer , Inc., registered in the U.S. and other countries.

PowerBook G4 (Gigabit Ethernet) Keyboard -

7



PowerBook G4 (Gigabit Ethernet)

Memory Card

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instructions could damage your equipment and void its warranty.

Note:

Written and video instructions covering customer-installable parts are available at

http://www.info.apple.com/installparts/.

Warning: During this procedure, keep small parts away from children.

Tools Required

The only tool required for this procedure is a jeweler’s ﬂat-blade screwdriver (if keyboard is locked).

Opening the Computer

Warning: Always shut down your computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing.

1. Place your computer on a clean, ﬂat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Close the computer and turn it over.

5. Slide the battery latch

(Figure 1A)

to the right to remove the battery

(Figure 1B)

Removing the battery will prevent you from accidentally turning on the computer.

Warning: Removing the battery before shutting down your computer may result in data loss.

Figure 1

A

B

6. Turn over the computer.

7. Raise the display so you can access the keyboard.

.

8. Make sure the keyboard loc king scre w, located in the small plastic tab to the left of the Num Lock key

(Figure 2)

, is not in the locked position. Your PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

Figure 2

PowerBook G4 (Gigabit Ethernet) Memory Card -

2

9. Release the keyboard by pulling do wn on the ke yboard release tabs (located to the left of the F1 and F12 keys)

(Figure 3)

, then lift the top portion of the keyboard up slightly,

and toward the display.

Figure 3

®

10. Flip the keyboard over and lay it on the palm rests and trackpad.

Figure 4

(Figure 4)

PowerBook G4 (Gigabit Ethernet) Memory Card -

3

11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown

(Figure 5)

.

Important:

touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

Figure 5

To avoid electrostatic discharge damage, always ground yourself by

Removing the Installed Memory Card

1. To remove a memory card, locate the brackets that secure the card on both sides

(Figure 6)

Pull the card up and out.

Note:

removed before removing a card in the lower slot

Figure 6

. Carefully spread the brackets apart until the card releases on each side.

If there is a memory card in the upper memory slot

(Figure 6B)

B

(Figure 6A)

.

A

, it must be

PowerBook G4 (Gigabit Ethernet) Memory Card -

4

Installing the Replacement Memory Card

Warning: When handling a memory card, do not touch its gold connectors. Handle the card only by the edges.

1. To install the memory card, line up the notch in the card with the small tab in the memory slot. Hold the card into the slot until it is ﬁrmly seated.

Note:

You may feel some resistance. If you are having trouble inserting the card, try

pushing one side at a time.

Figure 7

at a 30-degree angle

(Figure 7A)

A

, and then push the card

2. Gently push the card down until the two brackets on either side of the card lock into place

(Figure 8)

Figure 8

.

PowerBook G4 (Gigabit Ethernet) Memory Card -

5

Closing the Computer

1. Flip the keyboard back toward the keyboard opening in the case.

2. Hold the keyboard at an angle abov e the k eyboard opening, and insert the tabs on the bottom edge of the keyboard into the slots below the edge of the opening.

(Figure 9)

Important:

Make sure that all the tabs are seated and that the keyboard rests flush

against the edge of the opening.

Figure 9

3. Lay the keyboard ﬂat into the keyboard opening.

4. Pull down on the keyboard release tabs and then press do wn on the top portion of the keyboard.

(Figure 10)

Figure 10

®

5. Release the tabs to secure the keyboard in place.

PowerBook G4 (Gigabit Ethernet) Memory Card -

6

6. Close the display and turn the PowerBook over.

7. Replace the battery into the battery compartment.

Important: Make sure that the battery locks securely into place and that the battery

latch is slid all the way into the locked position.

Figure 11

8. Reconnect the power cord and any other cables that w ere connected, and restart your computer.

Warning: Never turn on your computer unless all of its internal and external parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

(Figure 11)

 Apple Computer, Inc.

written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other

countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Inﬁnite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer , Inc., registered in the U.S. and other countries.

PowerBook G4 (Gigabit Ethernet) Memory Card -

7



PowerBook G4 (Gigabit Ethernet)

Modem

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instructions could damage your equipment and void its warranty.

Note:

Written and video instructions covering customer-installable parts are available at

http://www.info.apple.com/installparts/.

Warning: During this procedure, keep small parts away from children.

Tools Required

• Jeweler’s ﬂat-b lade screwdriver (if keyboard is locked)

• 5 mm wrench, 5 mm socket wrench, or needle nose pliers

Opening the Computer

Warning: Always shut down your computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing.

1. Place your computer on a clean, ﬂat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

073-0634 Rev. A

4. Close the computer and turn it over.

5. Slide the battery latch

(Figure 1A)

to the right to remove the battery

(Figure 1B)

Removing the battery will prevent you from accidentally turning on the computer.

Warning: Removing the battery before shutting down your computer may result in data loss.

Figure 1

A

B

6. Turn over the computer.

7. Raise the display so you can access the keyboard.

.

8. Make sure the keyboard loc king scre w, located in the small plastic tab to the left of the Num Lock key

(Figure 2)

, is not in the locked position. Your PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

Figure 2

PowerBook G4 (Gigabit Ethernet) Modem -

2

9. Release the keyboard by pulling do wn on the ke yboard release tabs (located to the left of the F1 and F12 keys)

(Figure 3)

, then lift the top portion of the keyboard up slightly,

and toward the display.

Figure 3

®

10. Flip the keyboard over and lay it on the palm rests and trackpad.

Figure 4

(Figure 4)

PowerBook G4 (Gigabit Ethernet) Modem -

3

11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown

(Figure 5)

.

Important:

touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

Figure 5

To avoid electrostatic discharge damage, always ground yourself by

Removing the Installed Modem

Warning: You must remove and install the modem carefully to avoid damaging delicate parts, including the modem connector and connector cable.

1. Locate the modem and remove the 5 mm hexnut screw

Figure 6

PowerBook G4 (Gigabit Ethernet) Modem -

(Figure 6A)

.

4

2. Pull up on the right, front corner of the modem to disconnect it from the logic board.

(Figure 7)

Figure 7

3. Pull the modem up and to the right slightly to reveal the modem connector cable attached to the left end of the modem.

(Figure 8)

Figure 8

PowerBook G4 (Gigabit Ethernet) Modem -

5

4. Carefully disconnect the modem cable connector

from the computer

Figure 9

.

(Figure 9)

and remove the modem

Installing the Replacement Modem

1. Connect the modem cable connector to the modem

Note:

The connector plugs into the socket located on the top of the modem’s circuit

board. The connector and socket are keyed to fit with the keys

Figure 10

A

(Figure 10)

.

(Figure 10A)

up.

PowerBook G4 (Gigabit Ethernet) Modem -

6

2. Carefully guide the cable into the space under the edge of the keyboard opening and lay the modem into the modem opening

Figure 11

3. Line up the hexnut screw hole, in the left front corner of the modem, with the hole in the logic board. The modem should lie ﬂat.

(Figure 11)

.

Note:

Visually verify that the modem connector cable is still attached.

4. Press down on the front edge of the modem, slightly left of center, to ﬁrmly connect it to the logic board

Note:

You may need to maneuver the modem around slightly until you feel the

connectors match up.

Figure 12

(Figure 12)

.

PowerBook G4 (Gigabit Ethernet) Modem -

7

5. Install the hexnut screw.

Note:

It may be helpful to use a finger tip to hold the top of the screw straight and

steady while turning the screw.

Figure 13

(Figure 13)

Closing the Computer

1. Flip the keyboard back toward the keyboard opening in the case.

2. Hold the keyboard at an angle abov e the k eyboard opening, and insert the tabs on the bottom edge of the keyboard into the slots below the edge of the opening.

Important:

against the edge of the opening.

Figure 14

Make sure that all the tabs are seated and that the keyboard rests flush

(Figure 14)

3. Lay the keyboard ﬂat into the keyboard opening.

PowerBook G4 (Gigabit Ethernet) Modem -

8

4. Pull down on the keyboard release tabs and then press do wn on the top portion of the keyboard.

(Figure 15)

Figure 15

®

5. Release the tabs to secure the keyboard in place.

6. Close the display and turn the PowerBook over.

7. Replace the battery into the battery compartment.

(Figure 16)

.

Important: Make sure that the battery locks securely into place and that the battery

latch is slid all the way into the locked position.

Figure 16

8. Reconnect the power cord and any other cables that w ere connected, and restart your computer.

Warning: Never turn on your computer unless all of its internal and external parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

PowerBook G4 (Gigabit Ethernet) Modem -

9

Replacing International Modems

After you have replaced a modem in Europe or Asia, open the software utility Modem Country Selector and verify that the modem is set to the correct country. Modem Country Selector is located in the Apple Extras folder on your hard drive or can be downloaded as part of the Apple Modem Updater software bundle at http://asu.info.apple.com.

 Apple Computer, Inc.

written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other

countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Inﬁnite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer , Inc., registered in the U.S. and other countries.

PowerBook G4 (Gigabit Ethernet) Modem -

10



PowerBook G4 (Gigabit Ethernet)

Bottom Case

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instructions could damage your equipment and void its warranty.

Note:

Written and video instructions covering customer-installable parts are available at

http://www.info.apple.com/installparts/.

Warning: Sharp edges can exist inside your computer and on any parts being removed or installed. Use caution to avoid injury. Keep small parts away from children.

Tools Required

• Soft towel or cloth, larger than the PowerBook

• Torx T8 screwdriver (provided with bottom case)

Removing the Bottom Case

Warning: Always shut down your computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing.

1. Place your computer on a clean, ﬂat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Place a towel or soft cloth on a table in front of you.

(Figure 1A)

The towel or cloth will protect the keyboard and display area of the PowerBook when you flip it over to remove the battery and bottom case. Make sure it covers an area large enough for your PowerBook and that it hangs over the edge of the table.

5. With the display open at an angle greater than 90 degrees, carefully ﬂip the Pow erBook o v er and la y it ﬂat, fully on the tab le . Make sure the display hangs o v er the edge of the table and rests lightly on your lap.

(Figure 1B)

Important:

Do not open the display farther than the angle shown.

Figure 1

A

B

6. Remove the battery by sliding the battery latch to the left. Mak e sure to return the latch fully to the right.

(Figure 2)

Removing the battery will prevent you from accidentally turning on the computer.

Warning: Removing the battery before shutting down your computer may result in data loss.

Figure 2

PowerBook G4 (Gigabit Ethernet) Bottom Case -

2

7. Using the Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illustration.

(Figure 3)

Important:

To avoid damaging the case, be careful that the screwdriver tip does not

slip out of the screw head during removal.

Figure 3

1

2

6

Note:

The following three steps explain how to remove the bottom case by disengaging it

7

3

8

4

5

at the left and right sides and then carefully pivoting it forward.

Important:

During this procedure, do not push on the rubber feet of the bottom case.

8. Place your hands on the bottom case as shown

until the left side releases.

Figure 4

(Figure 4)

and push away from you

PowerBook G4 (Gigabit Ethernet) Bottom Case -

3

9. Place your hands on the bottom case as shown

until the right side releases.

Figure 5

10. When both sides have released, lift up on the edge of the bottom case that is closest to you; carefully and ev enly piv ot it ov er the front edge of the computer until it releases.

(Figure 6)

Important: Do not twist the bottom case from side to side. Slide the case forward

completely before lifting it up. If you feel any resistance when lifting the bottom case, double-check to make sure the case is slid all the way forward and releases from the front edge.

(Figure 5)

and push away from you

Figure 6

PowerBook G4 (Gigabit Ethernet) Bottom Case -

4