Apple MACBOOK MB466F-A For Iphone Os 3.1 Software

Congratulations, you and your MacBook

were made for each other.

Say hello to your MacBook.

www.apple.com/macbook

Finder

Browse your files
like you browse
your music with
Cover Flow.

Mac Help

finder

Built-in iSight camera and iChat

Video chat with friends and
family anywhere in the world.

Mac Help

isight

MacBook

Mail

Manage all your email
accounts in one place.

Mac Help

mail

iCal and Address Book

Keep your schedule and
your contacts in sync.

Mac Help

isync

Mac OS X Snow Leopard

www.apple.com/macosx

Time Machine

Automatically
back up and
restore your files.

Mac Help

time machine

iLife

www.apple.com/ilife

iPhoto

iPhoto

Organize and

Organize and
search your

search your
photos by faces,

photos by faces,
places, or events.

places, or events.

iPhoto Help

iPhoto Help

photos

photos

Quick Look

Instantly preview
your files.

Mac Help

quick look

iMovie

iMovie

Make a great-

Make a great­looking movie in

looking movie in
minutes or edit

minutes or edit
your masterpiece.

your masterpiece.

iMovie Help

iMovie Help

movie

movie

Spotlight

Find anything
on your Mac.

Mac Help

spotlight

GarageBand

GarageBand

Learn to play.

Learn to play.
Start a jam session.

Start a jam session.
Record and mix

Record and mix
your own song.

your own song.

GarageBand Help

GarageBand Help

record

record

Safari

Experience the web
with the fastest
browser in the world.

Mac Help

safari

iWeb

iWeb

Create custom

Create custom
websites and publish

websites and publish
them anywhere with

them anywhere with
a click.

a click.

iWeb Help

iWeb Help

website

website

Contents

Chapter 1: Ready, Set Up, Go

9

What’s in the Box

9

Setting Up Your MacBook

16

Putting Your MacBook to Sleep or Shutting It Down

Chapter 2: Life with Your MacBook

20

Basic Features of Your MacBook

22

Keyboard Features of Your MacBook

24

Ports on Your MacBook

26

Using the Multi-Touch Trackpad

30

Using the MacBook Battery

31

Getting Answers

Chapter 3: Boost Your MacBook

37

Replacing the Hard Disk Drive

46

Installing Additional Memory

50

Making Sure Your MacBook Recognizes the New Memory

Chapter 4: Problem, Meet Solution

52

Problems That Prevent You from Using Your MacBook

Contents

5

56

Using Apple Hardware Test

57

Problems with Your Internet Connection

60

Problems with AirPort Extreme Wireless Communication

60

Keeping Your Software Up to Date

61

Reinstalling the Software That Came with Your MacBook

63

Learning More, Service, and Support

65

Locating Your Product Serial Number

Chapter 5: Last, but Not Least

68

Important Safety Information

71

Important Handling Information

74

Understanding Ergonomics

76

Apple and the Environment

77

Regulatory Compliance Information

Looking for Something?

84

Index

6

Contents

1

Ready, Set Up, Go

www.apple.com/macbook

Mac Help Migration Assistant

1

Your MacBook is designed so that you can set it up quickly and start using it right
away. If you have never used a MacBook or are new to Mac computers, read this
chapter for help getting started.

Important:

Read all the installation instructions (and the safety information starting on

page 67) carefully before you first use your computer.

If you’re an experienced user, you may already know enough to get started.
Make sure you look over the information in Chapter 2, “Life with Your MacBook,” to find
out about the new features of this MacBook.

Many answers to questions can be found on your computer in Mac Help. For
information about using Mac Help, see “Getting Answers” on page 31. Apple may
release new versions and updates to its system software, so the images shown in this
book may be slightly different from what you see onscreen.

8 Chapter 1

Ready, Set Up, Go

What’s in the Box

60W MagSafe Power Adapter

AC power cord

Setting Up Your MacBook

Your MacBook is designed so that you can set it up quickly and start using it right
away. The following pages take you through the setup process, including these tasks:

Â

Plugging in the 60W MagSafe Power Adapter

Â

Connecting cables and accessing a network

Â

Turning on your MacBook and using the trackpad

Â

Configuring a user account and other settings using Setup Assistant

Â

Setting up the Mac OS X desktop and preferences

Important:

setting up your MacBook.

Remove the protective film around the 60W MagSafe Power Adapter before

Chapter 1

Ready, Set Up, Go

9

Step 1: Plug in the 60W MagSafe Power Adapter to provide power to the MacBook

and charge the battery.

Make sure the AC plug is fully inserted into the power adapter and the electrical
prongs on your AC plug are in their completely extended position. Insert the
AC plug of your power adapter into a power outlet and the MagSafe connector into
the MagSafe power port. As the MagSafe connector gets close to the port, you’ll
feel a magnetic pull drawing it in.

AC plug

MagSafe connector

AC power cord

¯ MagSafe power port

To extend the reach of your power adapter, replace the AC plug with the AC power
cord. Pull the AC plug up to remove it from the adapter, and then attach the included
AC power cord to the adapter, making sure it’s seated firmly.

When disconnecting the power adapter from an outlet or from the computer, pull the
plug, not the cord.

10 Chapter 1

Ready, Set Up, Go

When you connect the power adapter to your MacBook, an indicator light on the
MagSafe connector starts to glow. An amber light indicates that the battery is
charging. A green light indicates that the battery is fully charged. If you don’t see a
light, make sure the connector is seated properly and the power adapter is plugged in.

Step 2: Connect to a wireless or wired network.

Â

To use a wireless network with the built-in AirPort Extreme technology, make sure
the wireless base station is turned on and that you know the name of the network.
After you turn on your MacBook, Setup Assistant guides you through the connection
process. For troubleshooting tips, see page 60.

Â

To use a wired connection, connect one end of an Ethernet cable to your MacBook
and the other end to a cable modem, DSL modem, or network.

Gigabit Ethernet port

G

(10/100/1000Base-T)

®

Ethernet
cable

Chapter 1

Ready, Set Up, Go

11

Step 3: Press the power (®

) button briefly to turn on your MacBook.

You hear a tone when you turn on the computer.

® Power button

®

It takes the computer a few moments to start up. After it starts up, Setup Assistant
opens automatically.

If your computer doesn’t turn on, see “If your MacBook doesn’t turn on or start up” on
page 54.

12 Chapter 1

Ready, Set Up, Go

Step 4: Configure your MacBook with Setup Assistant.

The first time you turn on your MacBook, Setup Assistant starts. Setup Assistant
helps you enter your Internet and email information and set up a user account on
your MacBook. If you already have a Mac, Setup Assistant can help you automatically
transfer files, applications, and other information from your previous Mac using an
Ethernet or wireless connection. See the next section, “Migrating Information to Your
MacBook,” for more information.

If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from
playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.
Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve
purchased from being played by someone else and frees up another authorization
for use. For information about deauthorizing, in iTunes, open Help > iTunes Help.

Chapter 1

Ready, Set Up, Go

13

Migrating Information to Your MacBook

You can follow the prompts in Setup Assistant to migrate existing user accounts, files,
applications, and other information from another Mac computer. You can do this with
one of the following methods:

Â

Using an Ethernet cable connected directly to both computers, or connecting both
computers to the same network

Â

Wirelessly—directly between the computers, or with both computers on the same
wireless network

Before migrating, use Software Update on your other Mac to ensure you have either
Mac OS X v10.4.11 or Mac OS X v10.5.6 (or later).

You can choose the items (user accounts, documents, movies, music, photos, and so
on) that you want to migrate to your MacBook.

Important:

If you don’t use Setup Assistant to transfer information when you first start up your
computer, you can do it later using Migration Assistant. If the connection is terminated
during migration, you can resume the migration at a later time using Migration
Assistant on your MacBook and your other Mac. Go to the Applications folder, open
Utilities, and double-click Migration Assistant.

14 Chapter 1

Don’t use the other Mac for anything else until the migration is complete.

Ready, Set Up, Go

Step 5: Customize the Mac OS X desktop and set preferences.

Menu bar

Spotlight search iconHelp menu

Finder icon

Dock

System Preferences icon

Chapter 1

Ready, Set Up, Go

15

You can quickly make the desktop look the way you want using System Preferences.
Choose Apple (
computer, explore System Preferences, your command center for most settings on your
MacBook. For more information, open Mac Help and search for “System Preferences”
or for the specific preference you want to change.

) > System Preferences from the menu bar. As you get to know your

Putting Your MacBook to Sleep or Shutting It Down

When you finish working with your MacBook, you can put it to sleep or shut it down.

Putting Your MacBook to Sleep

If you’ll be away from your MacBook for only a short time, put it to sleep. When the
computer is in sleep, you can quickly wake it and bypass the startup process.

To put your MacBook to sleep, do one of the following:

Â

Close the display.

Â

Choose Apple (

Â

Press the power (®

Â

Choose Apple (

NOTICE:

Wait a few seconds until the sleep indicator light starts pulsing (indicating
that the computer is in sleep and the hard disk has stopped spinning) before you
move your MacBook. Moving your computer while the hard disk is spinning can
damage it, causing loss of data or the inability to start up from the hard disk.

16 Chapter 1

) > Sleep from the menu bar.

) button and click Sleep in the dialog that appears.

) > System Preferences, click Energy Saver, and set a sleep timer.

Ready, Set Up, Go

To wake your MacBook:

Â

If the display is closed,

Â

If the display is already open,

simply open it to wake your MacBook.

press the power (®

) button or any key on the keyboard.

When your MacBook wakes from sleep, your applications, documents, and computer
settings are exactly as you left them.

Shutting Down Your MacBook

If you aren’t going to use your MacBook for a day or two, it’s best to shut it down.
The sleep indicator light goes on briefly during the shutdown process.

To shut down your MacBook, do one of the following:

Â

Choose Apple (

Â

Press the power (®

If you plan to store your MacBook for an extended period of time, see “Important
Handling Information” on page 71 for information about how to prevent your battery
from draining completely.

) > Shut Down from the menu bar.

) button and click Shut Down in the dialog that appears.

Chapter 1

Ready, Set Up, Go

17

2

Life with Your MacBook

www.apple.com/macosx

Mac Help Mac OS X

2

Basic Features of Your MacBook

iSight camera

Camera indicator light

Microphone

Stereo
speakers

Trackpad

Built-in
battery

20 Chapter 2

Sleep
indicator light

Life with Your MacBook

Slot-loading
SuperDrive

®

® Power button

Built-in iSight camera and camera indicator light

Videoconference with others using iChat AV, take pictures with Photo Booth, or capture
video with iMovie. The indicator light glows when the iSight camera is operating.

Built-in microphone

Capture sounds with the microphone (located above and to the left of the Esc key
on your keyboard), or talk with friends live over broadband using the included iChat
AV application.

Built-in stereo speakers

Listen to music, movies, games, and multimedia files.

Trackpad

Click or double-click anywhere on the trackpad. Touch the trackpad with one or more
fingers to move the pointer and use Multi-Touch gestures (described on page 26).

Built-in battery

Use battery power when you’re away from a power outlet.

Sleep indicator light

A white light pulses when the MacBook is in sleep.

Slot-loading SuperDrive

Your optical drive can read and write to standard-size CD and DVD discs.

Power button

®

Turn your MacBook on or off, or put it to sleep.

Chapter 2

Life with Your MacBook

21

Keyboard Features of Your MacBook

Function (fn) key

®

esc

Brightness
keys

22 Chapter 2

Exposé

’

Media
keys

F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

—

Dashboard

Mute
key

Media

C

Eject key

-

Volume
keys

Life with Your MacBook

Function (fn) key

Hold down this key to activate customized actions assigned to the function keys
(F1 to F12). To learn how to customize function keys, choose Help > Mac Help from
the menu bar and search for “function keys.”

Brightness keys (F1, F2)

Increase ( ) or decrease ( ) the brightness of the screen.

Exposé key (F3)

Open Exposé for quick access to all your open windows.

Dashboard key (F4)

Open Dashboard to access your widgets.

Media keys (F7, F8, F9)

’

Rewind ( ), play or pause (’), or fast-forward ( ) a song, movie, or slideshow.

Mute key (F10)

—

Mute the sound coming from the built-in speakers and audio out port.

Volume keys (F11, F12)

-

Increase (-) or decrease (–) the volume of the sound coming from the built-in speaker
or audio out port.

Media Eject key

C

Hold down this key to eject a disc that’s not in use. You can also eject a disc by dragging
its desktop icon to the Trash.

Chapter 2

Life with Your MacBook

23

Ports on Your MacBook

®

G

¯

MagSafe
power port

24 Chapter 2

Gigabit
Ethernet port

Life with Your MacBook

Mini

£

DisplayPort

USB 2.0

d

ports

f

Audio
out port

Security
Slot

MagSafe power port

¯

Plug in the included 60W MagSafe Power Adapter to recharge the MacBook battery.

Gigabit Ethernet port

G

Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer.
The Ethernet port automatically detects Ethernet devices and doesn’t require an
Ethernet crossover cable.

Mini DisplayPort

£

Connect to an external display or projection system that uses a DVI, Dual-Link DVI, or
VGA connector. You can purchase adapters for supported video formats.

Two USB (Universal Serial Bus) 2.0 ports

d

Connect a modem, iPod, iPhone, mouse, keyboard, printer, digital camera, and more to
your MacBook. You can connect one high-powered external USB device. You can also
connect USB 1.1 devices.

Audio out port

f

Connect external speakers, headphones (including iPhone), or digital audio equipment.
To use a line-level microphone or analog audio equipment, specify audio line in
functionality using Sound preferences. For more information, see page 56.

Security slot

Attach a lock and cable (available separately) to prevent theft.

Note: Adapters and other accessories are sold separately at www.apple.com/store or
your local Apple Store.

Chapter 2 Life with Your MacBook 25

Using the Multi-Touch Trackpad

Use the trackpad to move the cursor and to perform a variety of Multi-Touch gestures.
Unlike typical trackpads, the entire MacBook trackpad is a button, and you can click
anywhere on the trackpad. To enable Multi-Touch gestures, view instructional videos of
the gestures, and set other trackpad options, choose Apple () > System Preferences,
and then click Trackpad.

Here are ways to use your MacBook trackpad:
 Two-finger scrolling lets you drag to scroll quickly up, down, or sideways in the active

window. This option is on by default.

26 Chapter 2 Life with Your MacBook

 Secondary clicking or “right-clicking” lets you access shortcut menu commands.

 To set up a one-finger secondary-click zone in the bottom left or right corner

of the trackpad, select Secondary Click under the One Finger option in Trackpad
preferences.

Secondary click zone

 To set up two-finger secondary-clicking anywhere on the trackpad, select

Secondary Click under the Two Fingers option in Trackpad preferences.

Note: You can also secondary click by holding down the Control key while you click.

Chapter 2 Life with Your MacBook 27

The following trackpad gestures work in certain applications. When you perform these
gestures, slide your fingers lightly on the surface of the trackpad. For more information,
see Trackpad preferences or choose Help > Mac Help and search for “trackpad.”

 Two-finger pinching lets you zoom in or out on PDFs, images, photos, and more.

 Two-finger rotating lets you rotate photos, pages, and more.

28 Chapter 2 Life with Your MacBook

 Three-finger swiping lets you rapidly page through documents, move to the previous

or next photo, and more.

 Four-finger swiping works in the Finder and all applications. Swiping four fingers

to the left or right activates Application Switcher so you can cycle through open
applications. Swiping four fingers up or down causes Exposé to show the desktop
or display all open windows.

To enable or disable any of the gestures, choose Apple () > System Preferences,
and then click Trackpad. Click the checkboxes to turn the gestures on or off.

Chapter 2 Life with Your MacBook 29

Using the MacBook Battery

When the MagSafe power adapter isn’t connected, your MacBook draws power from its
built-in battery. The length of time that you can run your MacBook varies, depending
on the applications you use and the external devices connected to your MacBook.

Turning off features such as AirPort Extreme or Bluetooth® wireless technology and
reducing screen brightness can help conserve battery charge—for example, when
you’re traveling by air. Many of your system preferences are automatically set to
optimize battery life.

If the battery runs low while you’re working, connect your power adapter and let
the battery recharge. You can check the amount of battery charge left by viewing
the Battery ( ) status icon in the menu bar. The battery charge level displayed is
based on the amount of power left in the battery with the applications, peripheral
devices, and system settings you’re currently using. To conserve battery power, close
applications and disconnect peripheral devices not in use, and adjust your Energy
Saver settings.

For more information about battery conservation and performance tips, go to
www.apple.com/batteries/notebooks.html.

Charging the Battery

When the power adapter that came with your MacBook is connected, the battery
recharges whether the computer is on, off, or in sleep. The battery recharges more
quickly, however, when the computer is off or in sleep.

The battery in your MacBook can be replaced only by an Apple Authorized Service
Provider or an Apple Retail Store.

30 Chapter 2 Life with Your MacBook

Getting Answers

Much more information about using your MacBook is available in Mac Help on your
computer, and on the Internet at www.apple.com/support/macbook.

To get Mac Help:

1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).

2 Click the Help menu in the menu bar and do one of the following:

a Type a question or term in the Search field, and select a topic from the list of results

or select Show All Results to see all topics.

b Choose Mac Help to open the Mac Help window, where you can click links or type

a search question.

Chapter 2 Life with Your MacBook 31

More Information

For more information about using your MacBook, see the following:

To learn about See

Installing memory Chapter 3, “Boost Your MacBook,” on page 35.

Troubleshooting your
MacBook if you have
a problem

Finding service and support
for your MacBook

Using Mac OS X The Mac OS X website at www.apple.com/macosx. Or search for

Moving from a PC to a Mac “Why you’ll love a Mac” at www.apple.com/getamac/whymac.

Using iLife applications The iLife website at www.apple.com/ilife. Or open an iLife

Changing system preferences System Preferences by choosing Apple (

Using your trackpad Mac Help and search for “trackpad.” Or open System Preferences

Using your keyboard Mac Help and search for “keyboard.”

Using the iSight camera Mac Help and search for “iSight.”

Using AirPort Extreme wireless
technology

32 Chapter 2 Life with Your MacBook

Chapter 4, “Problem, Meet Solution,” on page 51.

“Learning More, Service, and Support” on page 63. Or see the
Apple Support website at www.apple.com/support/macbook.

“Mac OS X” in Mac Help.

application, open Help for the application, and then type a
question in the search field.

K) > System

Preferences. Or search for “system preferences” in Mac Help.

and click Trackpad.

The AirPort Support page at www.apple.com/support/airport.

To learn about See

Using Bluetooth wireless
technology

Caring for the battery Mac Help and search for “battery.”

Connecting a printer Mac Help and search for “printing.”

USB connections Mac Help and search for “USB.”

Connecting to the Internet Mac Help and search for “Internet.”

Connecting an external display Mac Help and search for “displayport.”

Front Row Mac Help and search for “Front Row.”

Burning a CD or DVD Mac Help and search for “burn disc.”

Specifications The Specifications page at www.apple.com/support/specs.

Apple news, free downloads,
and online catalogs of
software and hardware

Instructions, technical support,
and manuals for Apple
products

The Bluetooth Support page at www.apple.com/support/
bluetooth. Or open the Bluetooth File Exchange application,
located in the Utilities folder within the Applications folder,
and choose Help > Bluetooth Help.

Or open System Profiler by choosing Apple (
Mac from the menu bar, and then click More Info.

The Apple website at www.apple.com.

The Apple Support website at www.apple.com/support.

Chapter 2 Life with Your MacBook 33

K) > About This

3 Boost Your MacBook

www.apple.com/store

Mac Help RAM

3

This chapter provides information and instructions for upgrading the hard drive and
installing additional memory in your MacBook.

WARNING: Apple recommends that you have an Apple-certified technician install

replacement drives and memory. Consult the service and support information that
came with your computer for information about how to contact Apple for service.
If you attempt to install a replacement drive or memory and you damage your
equipment, such damage is not covered by the limited warranty on your computer.

The battery in your MacBook is not user-replaceable. If you think your battery needs to
be replaced, contact an Apple Retail Store or an Apple Authorized Service Provider.

36 Chapter 3 Boost Your MacBook

Replacing the Hard Disk Drive

You can upgrade the hard disk drive in your MacBook. When you open the back of your
MacBook, the hard disk drive is located next to the built-in battery. The replacement
drive must be a 2.5-inch drive with a Serial ATA (SATA) connector.

To replace the hard disk drive in your MacBook:

1 Shut down your MacBook. Disconnect the power adapter, Ethernet cable, USB cables,

security lock, and any other cables connected to the MacBook to prevent damaging
the computer.

WARNING: The internal components of your MacBook can be warm. If you have

been using your MacBook, wait 10 minutes after shutting down to let the internal
components cool before continuing.

2 Turn over your MacBook and remove the eight (8) screws that secure the bottom case.

Lift off the case from the hinged side, and place it aside.

Chapter 3 Boost Your MacBook 37

Important: The screws along the front edge are different from the screws along the

back edge. Keep the two types separate, and put them aside in a safe place.

38 Chapter 3 Boost Your MacBook

Important: When you remove the bottom case, you expose sensitive internal

components. Avoid touching anything other than the hard drive assembly when you
remove or add a hard disk drive.

3 Touch a metal surface inside the computer to discharge any static electricity from

your body.

Chapter 3 Boost Your MacBook 39

4 Locate the bracket at the top of the drive. Use a Phillips screwdriver to loosen the two

captive screws that hold the bracket in place. Put the bracket aside in a safe place.

5 Using the pull tab, gently lift the drive out of the bay.

Bracket

Pull tab

40 Chapter 3 Boost Your MacBook

6 Hold the drive by its sides and gently pull the connector on the right side of the drive

to disconnect it.

Connector

The connector is attached to a cable and remains in the hard disk drive bay.

Chapter 3 Boost Your MacBook 41

Important: There are four (4) mounting screws on the sides of your hard disk drive.

If your replacement drive doesn’t include mounting screws, remove the ones from your
old drive and mount them on the replacement drive before you install it.

Mounting screws

7 Attach the connector to the right side of the replacement drive.

42 Chapter 3 Boost Your MacBook

8 Insert the replacement drive at an angle, making sure the mounting screws are seated

properly.

9 Replace the bracket and tighten the screws.

Chapter 3 Boost Your MacBook 43

10 Replace the bottom case. Grasp the case in the middle of each side, and push down

first with one thumb and then the other to lock the snaps on the inside of the case.

44 Chapter 3 Boost Your MacBook

11 Replace and tighten the eight screws you removed in step 2, in their proper locations.

For information about installing Mac OS X and bundled applications, see “Reinstalling
the Software That Came with Your MacBook” on page 61.

Chapter 3 Boost Your MacBook 45

Installing Additional Memory

Your computer has two memory slots that you access by removing the bottom case.
Your MacBook comes with a minimum of 2 gigabytes (GB) of 1066 MHz Double Data
Rate (DDR3) Synchronous Dynamic Random-Access Memory (SDRAM) installed. Both
memory slots can accept an SDRAM module that meets the following specifications:

 Double Data Rate Small Outline Dual Inline Memory Module (DDR3) format
 30 mm (1.18 inches)
 204-pin
 1 GB or 2 GB
 PC3-8500 DDR3 SO-DIMM 1066 MHz Type RAM

You can add two 2 GB memory modules for a maximum of 4 GB of memory. For
best performance, fill both memory slots and install an identical memory module
in each slot.

To install memory in your MacBook:

1 Follow steps 1 through 3 beginning on page 37.

Important: When you remove the bottom case, you expose sensitive internal

components. Avoid touching anything other than the memory assembly when you
remove or add memory.

46 Chapter 3 Boost Your MacBook

2 Push the levers on the sides of the memory module in an outward direction to release

the module from the memory card slot.

The memory pops up at an angle. Before removing it, make sure you see the half-circle
notches. If you don’t, try pushing the levers outward again.

Notches

Chapter 3 Boost Your MacBook 47

3 Hold the memory module by its notches and remove it from the slot.

4 Remove the other memory module.

Important: Hold the memory modules by their edges, and do not touch the gold

connectors.

5 Insert the new memory module in the slot:

a Align the notch on the gold edge of the module with the notch in the lower

memory slot.

b Tilt the card and push the memory into the slot.

c Use two fingers with firm, even pressure to push down on the memory module.

You should hear a click when the memory is inserted correctly.

d Repeat to install an additional memory module in the top slot. Press down on the

module to make sure it is level.

48 Chapter 3 Boost Your MacBook

Notches

Follow the instructions for replacing the bottom case in steps 10 and 11 on page 44 and
page 45.

Chapter 3 Boost Your MacBook 49

Making Sure Your MacBook Recognizes the New Memory

After installing additional memory in your MacBook, check whether the computer
recognizes the new memory.

To check the computer’s memory:

1 Start up your MacBook.
2 When you see the Mac OS X desktop, choose Apple () > About This Mac.

For a detailed breakdown of the memory installed in your computer, open System
Profiler by clicking More Info, and then click Memory.

If your MacBook doesn’t recognize the memory or doesn’t start up correctly,
confirm that the memory you installed is compatible with your MacBook and that
it’s installed correctly.

50 Chapter 3 Boost Your MacBook

4 Problem, Meet Solution

www.apple.com/support

Mac Help help

4

Occasionally, you may have problems while working with your MacBook. Read on for
troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help and on the MacBook Support website at
www.apple.com/support/macbook.

If you experience a problem with your MacBook, there is usually a simple and quick
solution. Think about the conditions that led up to the problem. Making a note of
things you did before the problem occurred will help you narrow down possible causes
and find the answers you need. Things to note include:

 The applications you were using when the problem occurred. Problems that occur

only with a specific application might indicate that the application is not compatible
with the version of the Mac OS installed on your computer.

 Any new software that you installed, especially software that added items to the

System folder.

 Any hardware that you installed, such as additional memory or a peripheral.

Problems That Prevent You from Using Your MacBook

If your MacBook doesn’t respond or the pointer doesn’t move

On rare occasions, an application might “freeze” on the screen. Mac OS X provides a
way to quit a frozen application without restarting your computer.

To force an application to quit:

1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.

The Force Quit Applications dialog appears with the application selected.

52 Chapter 4 Problem, Meet Solution

2 Click Force Quit.

The application quits, leaving all other applications open.

If you need to, you can also restart the Finder from this dialog.

Next, save your work in any open applications and restart the computer to make sure
the problem is entirely cleared up.

If the problem occurs frequently, choose Help > Mac Help from the menu bar at the
top of the screen. Search for the word “freeze” to get help for instances when the
computer freezes or doesn’t respond.

If the problem occurs only when you use a particular application, check with the
application’s manufacturer to see if it’s compatible with your computer. To get support
and contact information for the software that came with your MacBook, go to
www.apple.com/guide.

If you know an application is compatible, you might need to reinstall your computer’s
system software. See “Reinstalling the Software That Came with Your MacBook” on
page 61.

If your MacBook freezes during startup, or you see a flashing question mark, or the
screen is dark and the sleep indicator light is glowing steadily (not in sleep)

The flashing question mark usually means that the computer can’t find the system
software on the hard disk or any disks attached to the computer.

Chapter 4 Problem, Meet Solution 53

 Wait a few seconds. If the computer doesn’t soon start up, shut it down by holding

down the power (®) button for about 8 to 10 seconds. Disconnect all external
peripherals and try restarting by pressing the power (®) button while holding down
the Option key. When your computer starts up, click the hard disk icon, and then click
the right arrow. After the computer starts up, open System Preferences and click
Startup Disk. Select a local Mac OS X System folder.

 If that doesn’t work, try using Disk Utility to repair the disk:

 Insert the Mac OS X Install DVD into your computer.
 Restart your computer and hold down the C key as it starts up.
 Choose Installer from the menu bar, and then choose Open Disk Utility. When Disk

Utility opens, follow the instructions in the First Aid pane to see if Disk Utility can
repair the disk.

If using Disk Utility doesn’t help, you might need to reinstall your computer’s system
software. See “Reinstalling the Software That Came with Your MacBook” on page 61.

If your MacBook doesn’t turn on or start up

Try the following suggestions in order until your computer turns on:
 Make sure the power adapter is plugged into the computer and into a functioning

power outlet. Be sure to use the 60W MagSafe Power Adapter that came with your
MacBook. If the power adapter stops charging and you don’t see the indicator light
on the power adapter turn on when you plug in the power cord, try unplugging and
replugging the power cord to reseat it.

 If the indicator light on the MagSafe connector is amber, the battery might need to

be recharged. Keep the power adapter connected and charge the battery with the
computer off. A green light indicates that the battery is fully charged.

54 Chapter 4 Problem, Meet Solution

 If the problem persists, reset the MacBook power manager by disconnecting the

power adapter and holding down the power (®) button for at least 5 seconds.

 If you recently installed additional memory, make sure that it is correctly installed and

that it is compatible with your computer. See whether removing it and reinstalling
the old memory allows the computer to start up (see page 46).

 Press the power (®) button and immediately hold down the Command (x), Option,

P, and R keys simultaneously until you hear the startup sound a second time. This
resets the parameter RAM (PRAM).

 If you still can’t start up your MacBook, see “Learning More, Service, and Support” on

page 63 for information about contacting Apple for service.

If the screen suddenly goes black or your MacBook freezes

Try restarting your MacBook.

1 Unplug any devices that are connected to your MacBook, except the power adapter.
2 Press the power (®) button to restart the system.

3 Let the battery charge to at least 10 percent before plugging in any external devices

and resuming your work.

To see how much the battery has charged, look at the Battery ( ) status icon in the
menu bar.

The screen might also darken if you have energy saver features set for the battery.

Chapter 4 Problem, Meet Solution 55

If an audio device plugged into the audio port isn’t working

Unplug the audio device. Choose Apple () > System Preferences, and open Sound
preferences. In the Input pane, specify whether you want the port to be used for Sound
Input or Sound Output. Plug the audio device back in.

Note: If you’re running Windows on your MacBook, the port supports only audio
output.

If you forget your password

You can reset your administrator password and passwords for all other accounts.

1 Insert the Mac OS X Install DVD. Then restart your computer and hold down the C key as

it starts up.

2 Choose Utilities > Reset Password from the menu bar. Follow the onscreen instructions.

If you have trouble ejecting a disc

 Quit any applications that might be using the disc and try again.
 If this doesn’t work, restart the computer while holding down the trackpad button.

Using Apple Hardware Test

If you suspect a problem with the MacBook hardware, you can use the Apple Hardware
Test application to help determine if there is a problem with one of the computer’s
components, such as the memory or processor.

To use Apple Hardware Test:

1 Disconnect all external devices from your computer except the power adapter.

If you have an Ethernet cable connected, disconnect it.

2 Restart your MacBook while holding down the D key.

56 Chapter 4 Problem, Meet Solution

3 When the Apple Hardware Test chooser screen appears, select the language you want

to use.

4 Press the Return key or click the right arrow button.

5 When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

6 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software related.

If this procedure doesn’t work, you can insert the Applications Install DVD and hold
down the D key to use Apple Hardware Test.

Problems with Your Internet Connection

Your MacBook has the Setup Assistant application to help walk you through setting up
an Internet connection. Open System Preferences and click Network. Click the “Assist
me” button to open Network Setup Assistant.

If you have trouble with your Internet connection, you can try the steps in this section
starting with Network Diagnostics.

To use Network Diagnostics:

1 Choose Apple () > System Preferences.

2 Click Network and then click “Assist me.”

3 Click Diagnostics to open Network Diagnostics.

4 Follow the onscreen instructions.

Chapter 4 Problem, Meet Solution 57

If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can try
the following steps.

Cable Modem, DSL, and LAN Internet Connections

Make sure all modem cables are fully plugged in. Check the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the
wall jack. Also check the cables and power supplies for Ethernet hubs and routers.

Turn the modem off and on to reset the modem hardware

Turn off your DSL or cable modem for a few minutes, and then turn it back on.
Some ISPs recommend that you unplug the modem’s power cord. If your modem has a
reset button, you can press it either before or after you turn the power off and on.

Important: Instructions that refer to modems do not apply to LAN users. LAN users

might have hubs, switches, routers, or connection pods that DSL and cable modem
users do not have. LAN users should contact their network administrator rather than
an ISP.

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE (Point to
Point Protocol over Ethernet), make sure you have entered the correct information in
Network preferences.

To check PPPoE settings:

1 Choose Apple () > System Preferences.

2 Click Network.

58 Chapter 4 Problem, Meet Solution

3 Click Add (+) at the bottom of the network connection services list, and choose PPPoE

from the Interface pop-up menu.

4 Choose an interface for the PPPoE service from the Ethernet pop-up menu. Choose

Ethernet if you are connecting to a wired network, or AirPort if you are connecting to
a wireless network.

5 Enter the information you received from your service provider, such as the account

name, password, and PPPoE service name (if your service provider requires it).

6 Click Apply to make the settings active.

Network Connections

Make sure the Ethernet cable is plugged into your MacBook and into the network.
Check the cables and power supplies to your Ethernet hubs and routers.

If you have two or more computers sharing an Internet connection, be sure that
your network is set up properly. You need to know if your ISP provides only one
IP address or if it provides multiple IP addresses, one for each computer.

If only one IP address is provided, then you must have a router capable of
sharing the connection, also known as network address translation (NAT ) or
“IP masquerading.” For setup information, check the documentation provided
with your router or ask the person who set up your network. You can use an
AirPort Base Station to share one IP address among multiple computers. For
information about using an AirPort Base Station, check Mac Help or visit the
Apple AirPort website at www.apple.com/support/airport.

If you can’t resolve the issue using these steps, contact your ISP or network
administrator.

Chapter 4 Problem, Meet Solution 59

Problems with AirPort Extreme Wireless Communication

If you have trouble using AirPort Extreme wireless communication:

 Make sure the computer or network you are trying to connect to is running and has a

wireless access point.

 Make sure you have properly configured the software according to the instructions

that came with your base station or access point.

 Make sure you are within antenna range of the other computer or the network’s

access point. Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the computer might
improve reception.

 Check the AirPort (Z) status icon in the menu bar. Up to four bars appear, indicating

signal strength. If the signal strength is weak, try changing your location.

 See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help

from the menu bar). Also see the instructions that came with the wireless device for
more information.

Keeping Your Software Up to Date

You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.

When you are connected to the Internet, Software Update checks to see if any updates
are available for your computer. You can set your MacBook to check for updates
periodically, and then you can download and install updated software.

60 Chapter 4 Problem, Meet Solution

To check for updated software:

1 Open System Preferences.

2 Click the Software Update icon and follow the onscreen instructions.

 For more information, search for “Software Update” in Mac Help.
 For the latest information about Mac OS X, go to www.apple.com/macosx.

Reinstalling the Software That Came with Your MacBook

Use the software installation discs that came with your computer to reinstall Mac OS X
and any applications that came with your computer. You can choose “Archive and
Install,” which saves your existing files and settings, or “Erase and Install,” which erases
all your data.

Important: Apple recommends that you back up the data on your hard disk before

restoring software. Because the “Erase and Install” option erases your hard disk, you
should back up your essential files before installing Mac OS X and other applications.
Apple is not responsible for any lost data.

Installing Mac OS X

To install Mac OS X:

1 Back up your essential files.

2 Make sure your power adapter is connected and plugged in.

3 Insert the Mac OS X Install DVD that came with your computer.

4 Double-click Install Mac OS X.

5 Follow the onscreen instructions.

Chapter 4 Problem, Meet Solution 61

Note: To restore Mac OS X on your computer to the original factory settings, click
Options in the “Select a Destination” pane of the Installer, and then select “Erase and
Install.” If you choose “Erase and Install,” you’ll see a message reminding you to use the
Applications Install DVD to reinstall the bundled applications that came with your
computer.

6 When the installation is complete, click Restart to restart your computer.

7 Follow the prompts in the Setup Assistant to set up your new user account.

Installing Applications

If you reinstall Mac OS X on your computer and select the “Erase and Install” option,
you must reinstall the applications that came with your computer, such as the iLife
applications.

To install the applications that came with your computer:

1 Make sure your power adapter is connected and plugged in.

2 Insert the Applications Install DVD that came with your computer.

3 Double-click Install Bundled Software.

4 Follow the onscreen instructions.

5 When the installation is complete, click Close.

62 Chapter 4 Problem, Meet Solution

Learning More, Service, and Support

Your MacBook does not have any user-serviceable parts other than the battery and the
memory. If you need service, contact Apple or take your MacBook to an Apple
Authorized Service Provider. You can find more information about the MacBook
through online resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting
information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your MacBook, use System Profiler. It shows you what
hardware and software is installed, the serial number and operating system version,
how much memory is installed, and more. To open System Profiler, choose Apple () >
About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook comes with 90 days of technical support and one year of hardware
repair warranty coverage at an Apple Store retail location or an Apple-authorized
repair center, such as an Apple Authorized Service Provider. You can extend your
coverage by purchasing the AppleCare Protection Plan. For information, go to
www.apple.com/support/products or the website for your country listed below.

Chapter 4 Problem, Meet Solution 63

If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your MacBook serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of
purchase. Telephone fees may apply.

Country Phone Website

United States 1-800-275-2273 www.apple.com/support

Australia (61) 1-300-321-456 www.apple.com/au/support

Canada (English)

(French)

Ireland (353) 1850 946 191 www.apple.com/ie/support

New Zealand 00800-7666-7666 www.apple.com/nz/support

United Kingdom (44) 0844 209 0611 www.apple.com/uk/support

1-800-263-3394 www.apple.com/ca/support

www.apple.com/ca/fr/support

Telephone numbers are subject to change, and local and national telephone rates may
apply. A complete list is available on the web:

www.apple.com/contact/phone_contacts.htmlwww.apple.com/contact/phone_contacts.html

64 Chapter 4 Problem, Meet Solution

Locating Your Product Serial Number

Use one of these methods to find your MacBook serial number:
 Turn over your MacBook. The serial number is etched into the bottom case.

Serial number

 Choose Apple () > About This Mac, and then click the version number beneath the

words “Mac OS X” to cycle through the Mac OS X version number, the build version,
and the serial number.

 Click the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware

in the Contents pane.

Chapter 4 Problem, Meet Solution 65

5 Last, but Not Least

www.apple.com/environment

Mac Help

ergonomics

5

For your safety and that of your equipment, follow these rules for handling and
cleaning your MacBook and for working more comfortably. Keep these instructions
handy for reference by you and others.

WARNING: Incorrect storage or use of your computer may void the manufacturer’s

warranty.

Important Safety Information

WARNING: Failure to follow these safety instructions could result in fire, electric

shock, or other injury or damage.

Built-in battery Do not remove the battery from your MacBook. The battery should be
replaced only by an Apple Authorized Service Provider. Discontinue use of your
MacBook if it is dropped or appears crushed, bent, deformed, or damaged. Do not
expose the computer to temperatures above 212° F or 100° C.

Proper handling Set up your MacBook on a stable work surface that allows for
adequate air circulation under and around the computer. Do not operate your
MacBook on a pillow or other soft material, as the material can block the airflow vents.
Never place anything over the keyboard when operating your MacBook. Never push
objects into the ventilation openings.

The bottom of your MacBook may become very warm during normal use. If your
MacBook is on your lap and gets uncomfortably warm, move it to a stable work
surface.

68 Chapter 5 Last, but Not Least

Water and wet locations Keep your MacBook away from sources of liquid, such as

drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook from
dampness or wet weather, such as rain, snow, and fog.

60W MagSafe Power Adapter Make sure the AC plug or AC power cord is fully
inserted into the power adapter before plugging the adapter into a power outlet. Use
only the power adapter that came with your MacBook, or an Apple-authorized power
adapter that is compatible with this product. The power adapter may become very
warm during normal use. Always put the power adapter directly into a power outlet, or
place it on the floor in a well-ventilated location.

Disconnect the power adapter and disconnect any other cables if any of the following
conditions exist:

 You want to add memory or upgrade the hard disk drive.
 You want to clean the case (use only the recommended procedure described on

page 73).

 The power cord or plug becomes frayed or otherwise damaged.
 Your MacBook or power adapter is exposed to rain, excessive moisture, or liquid

spilled into the case.

 Your MacBook or power adapter has been dropped, the case has been damaged,

or you suspect that service or repair is required.

The MagSafe power port contains a magnet that can erase data on a credit card, iPod,
or other device. To preserve your data, do not place these or other magnetically
sensitive material or devices within 1 inch (25 mm) of this port.

If debris gets into the MagSafe power port, remove it gently with a dry cotton swab.

Chapter 5 Last, but Not Least 69

MagSafe power specifications:

 Frequency: 50 to 60 Hz, single phase
 Line Voltage: 100 to 240 V
 Output Voltage: 16.5 V DC, 3.65 A

Hearing damage Permanent hearing loss may occur if earbuds or headphones are
used at high volume. You can adapt over time to a higher volume of sound that may
sound normal but can be damaging to your hearing. If you experience ringing in your
ears or muffled speech, stop listening and have your hearing checked. The louder the
volume, the less time is required before your hearing could be affected. Hearing
experts suggest that to protect your hearing:

 Limit the amount of time you use earbuds or headphones at high volume.
 Avoid turning up the volume to block out noisy surroundings.
 Turn the volume down if you can’t hear people speaking near you.

High-risk activities This computer is not intended for use in the operation of nuclear
facilities, aircraft navigation or communications systems, air traffic control systems, or
for any other uses where the failure of the computer could lead to death, personal
injury, or severe environmental damage.

70 Chapter 5 Last, but Not Least

Laser Information for Optical Disc Drives

WARNING: Making adjustments or performing procedures other than those specified

in your equipment’s manual may result in hazardous radiation exposure.

The optical disc drive in your computer contains a laser that is safe in normal use but
that may be harmful to your eyes if disassembled. For your safety, have this equipment
serviced only by an Apple Authorized Service Provider.

Important Handling Information

NOTICE: Failure to follow these handling instructions could result in damage to your

MacBook or other property.

Operating environment Operating your MacBook outside these ranges may affect
performance:

 Operating temperature: 50° to 95° F (10° to 35° C)
 Storage temperature: -4° to 113° F (-20° to 45° C)
 Relative humidity: 5% to 90% (noncondensing)
 Operating altitude: 0 to 10,000 feet (0 to 3048 meters)

Turning on your MacBook Never turn on your MacBook unless all of its internal and
external parts are in place. Operating the computer when parts are missing may be
dangerous and may damage your computer.

Chapter 5 Last, but Not Least 71

Carrying your MacBook If you carry your MacBook in a bag or briefcase, make sure

that there are no loose items (such as paper clips or coins) that could accidentally get
inside the computer through vent openings or the optical drive slot or get stuck inside
a port. Also, keep magnetically sensitive items away from the MagSafe power port.

Using connectors and ports Never force a connector into a port. When connecting a
device, make sure the port is free of debris, that the connector matches the port, and
that you have positioned the connector correctly in relation to the port.

Using the optical drive The SuperDrive in your MacBook supports standard 12 cm
(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are not
supported and can become lodged in the drive.

Handling glass parts Your MacBook contains glass components, including the display
and trackpad. If they are damaged, don't use your MacBook until it has been repaired
by an Apple Authorized Service Provider.

72 Chapter 5 Last, but Not Least

Storing your MacBook If you are going to store your MacBook for an extended

period of time, keep it in a cool location (ideally, 71° F or 22° C) and discharge the
battery to approximately 50 percent. To maintain the capacity of the battery, recharge
the battery to 50 percent every six months or so.

Cleaning your MacBook When cleaning the outside of your MacBook and its
components, first shut down your MacBook and unplug the power adapter. Then use a
damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting moisture in
any openings. Do not spray liquid directly on the computer. Do not use aerosol sprays,
solvents, or abrasives that might damage the finish.

Cleaning the MacBook screen To clean the MacBook screen, first shut down your
MacBook and unplug the power adapter. Then dampen a clean cloth with just water
and wipe the screen. Do not spray liquid directly on the screen.

Chapter 5 Last, but Not Least 73

Understanding Ergonomics

Here are some tips for setting up a healthy work environment.

Keyboard and Trackpad

When you use the keyboard and trackpad, your shoulders should be relaxed. Your
upper arm and forearm should form an angle that is slightly greater than a right angle,
with your wrist and hand in roughly a straight line.

This

74 Chapter 5 Last, but Not Least

Not this

Use a light touch when typing or using the trackpad and keep your hands and fingers
relaxed. Avoid rolling your thumbs under your palms.

This

Not this

Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult
a qualified health specialist.

External Mouse

If you use an external mouse, position the mouse at the same height as the keyboard
and within comfortable reach.

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet are flat on the floor. The back of
the chair should support your lower back (lumbar region). Follow the manufacturer’s
instructions for adjusting the backrest to fit your body properly.

Chapter 5 Last, but Not Least 75

You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor,
you can use a footrest with adjustable height and tilt to make up for any gap between
the floor and your feet. Or you can lower the desktop to eliminate the need for a
footrest. Another option is to use a desk with a keyboard tray that’s lower than the
regular work surface.

Built-in Display

Adjust the angle of the display to minimize glare and reflections from overhead lights
and windows. Do not force the display if you meet resistance. The display is not meant
to open past 135 degrees.

You can adjust the brightness of the screen when you take the computer from one
work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web:

www.apple.com/about/ergonomics

Apple and the Environment

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its
operations and products.

More information is available on the web:

www.apple.com/environment

76 Chapter 5 Last, but Not Least

Regulatory Compliance Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation. See instructions if interference to radio or
television reception is suspected.

L‘utilisation de ce dispositif est autorisée seulement aux
conditions suivantes: (1) il ne doit pas produire de
brouillage et (2) l’utilisateur du dispositif doit étre prêt à
accepter tout brouillage radioélectrique reçu, même si
ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.

Radio and Television Interference

This computer equipment generates, uses, and can
radiate radio-frequency energy. If it is not installed and
used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and
television reception.

This equipment has been tested and found to comply
with the limits for a Class B digital device in accordance
with the specifications in Part 15 of FCC rules. These
specifications are designed to provide reasonable
protection against such interference in a residential
installation. However, there is no guarantee that
interference will not occur in a particular installation.

You can determine whether your computer system is
causing interference by turning it off. If the interference
stops, it was probably caused by the computer or one of
the peripheral devices.

If your computer system does cause interference to
radio or television reception, try to correct the
interference by using one or more of the following
measures:
 Turn the television or radio antenna until the

interference stops.

 Move the computer to one side or the other of the

television or radio.

 Move the computer farther away from the television

or radio.

 Plug the computer in to an outlet that is on a different

circuit from the television or radio. (That is, make
certain the computer and the television or radio are on
circuits controlled by different circuit breakers or
fuses.)

If necessary, consult an Apple Authorized Service
Provider or Apple. See the service and support
information that came with your Apple product.
Or consult an experienced radio/television technician
for additional suggestions.

Important: Changes or modifications to this product
not authorized by Apple Inc. could void the EMC
compliance and negate your authority to operate the
product.

This product has demonstrated EMC compliance under
conditions that included the use of compliant peripheral
devices and shielded cables (including Ethernet network
cables) between system components. It is important
that you use compliant peripheral devices and shielded
cables between system components to reduce the
possibility of causing interference to radios, television
sets, and other electronic devices.

77

Responsible party (contact for FCC matters only):
Apple Inc. Corporate Compliance
1 Infinite Loop, MS 26-A
Cupertino, CA 95014

Wireless Radio Use

This device is restricted to indoor use when operating in
the 5.15 to 5.25 GHz frequency band.

Cet appareil doit être utilisé à l’intérieur.

Exposure to Radio Frequency Energy

The radiated output power of the AirPort Extreme
technology is below the FCC radio frequency exposure
limits. Nevertheless, it is advised to use the wireless
equipment in such a manner that the potential for
human contact during normal operation is minimized.

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be
collocated or operated in conjunction with any other
antenna or transmitter subject to the conditions of the
FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the
Canadian interference-causing equipment regulations.

Cet appareil numérique de la Class B respecte toutes les
exigences du Règlement sur le matériel brouilleur
du Canada.

Industry Canada Statement

Complies with the Canadian ICES-003 Class B
specifications. Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada. This device
complies with RSS 210 of Industry Canada.

Bluetooth Europe—EU Declaration of
Conformity

This wireless device complies with the R&TTE Directive.

Europe—EU Declaration of Conformity

The equipment complies with the RF Exposure
Requirement 1999/519/EC, Council Recommendation of
12 July 1999 on the limitation of exposure of the general
public to electromagnetic fields (0 Hz to 300 GHz).

Hereby, Apple Inc. declares that this 802.11a/b/g/n
Mini-PCIe card is in compliance with the R&TTE
Directive.

Complies with European Low Voltage and EMC
Directives.
See: www.apple.com/euro/compliance

Korea Warning Statements

Singapore Wireless Certification

78

Taiwan Wireless Statements

Taiwan Class B Statement

VCCI Class B Statement

Russia

External USB Modem Information

When connecting your MacBook to the phone line
using an external USB modem, refer to the
telecommunications agency information in the
documentation that came with your modem.

ENERGY STAR® Compliance

As an ENERGY STAR® partner, Apple has determined
that standard configurations of this product meet the
ENERGY STAR
ENERGY STAR
equipment manufacturers to promote energy-efficient
products. Reducing energy consumption of products
saves money and helps conserve valuable resources.

This computer is shipped with power management
enabled with the computer set to sleep after 10 minutes
of user inactivity. To wake your computer, click the
mouse or trackpad button or press any key on the
keyboard.

For more information about ENERGY STAR®, visit:
www.energystar.gov

®

guidelines for energy efficiency. The

®

program is a partnership with electronic

Tur key

79

Disposal and Recycling Information

This symbol indicates that your product must be
disposed of properly according to local laws and
regulations. Because the backlight lamp in this product
contains mercury, the product must be disposed of
separately from household waste. When your product
reaches its end of life, contact Apple or your local
authorities to learn about recycling options.

For information about Apple’s recycling program, go to
www.apple.com/environment/recycling.

Battery Disposal Information

Dispose of batteries according to your local
environmental laws and guidelines.

Deutschland: Das Gerät enthält Batterien. Diese
gehören nicht in den Hausmüll. Sie können verbrauchte
Batterien beim Handel oder bei den Kommunen
unentgeltlich abgeben. Um Kurzschlüsse zu vermeiden,
kleben Sie die Pole der Batterien vorsorglich mit einem
Klebestreifen ab.

Nederlands: Gebruikte batterijen kunnen worden
ingeleverd bij de chemokar of in een speciale
batterijcontainer voor klein chemisch afval (kca) worden
gedeponeerd.

Taiwan:

80

European Union—Disposal Information:

The symbol above means that according to local laws
and regulations your product should be disposed of
separately from household waste. When this product
reaches its end of life, take it to a collection point
designated by local authorities. Some collection points
accept products for free. The separate collection and
recycling of your product at the time of disposal will
help conserve natural resources and ensure that it is
recycled in a manner that protects human health and
the environment.

81

Looking for Something?

Index

A

AC plug 10
AC power adapter. See power

adapter
AC power cord 10
adapter, power. See power

adapter
AirPort Extreme

connecting wirelessly 11

troubleshooting 60
AppleCare 63
Apple Hardware Test 56
application freeze 52
applications

Front Row 33

iChat AV 21

iLife 32
audio out port 25

B

battery

location 21

performance 30
blinking question mark 53
brightness controls 23
built-in battery. See battery
built-in speakers 21

84 Looking for Something?

button, power 12, 21

C

cable modem 11
camera. See iSight video

camera
carrying your computer 72
changing

the desktop 16
password 56

System Preferences 16
checking memory 50
cleaning

the display 73

your computer 73
computer

disposal 80

freezes 53

putting to sleep 16

shutting down 17

turning on 12

won’t turn on 54
connecting to a network 11
Control-click 27
controls

brightness 23

media 23

volume 23

cord, AC power 10

D

Dashboard 23
desktop, customizing 16
discs

ejecting 56
software installation 61
supported sizes 72

display

cleaning 73
external 25

See also screen
disposing of your computer 80
Dock 31
downloading software 60
drive, SuperDrive 21
DSL modem 11

E

ejecting a disc 56
Energy Saver preferences 30
environmental impact 76
ergonomics 74
Ethernet

connecting to 11

port 25
Exposé key 23
external display port 25

F

F1 to F12 function keys 23
factory settings 62
Fast-forward key 23
flashing question mark 53
Force Quit 52
forward delete 27
four-finger swiping 29
Front Row application 33
frozen application 52
function (fn) key 23

H

hand positions 74
headphone port. See audio out

port

Help, finding answers 31

I

iChat AV application 21
iLife applications 32
installation instructions

memory 46

overview 8
Internet, connecting to 11
iSight video camera 21

K

keyboard

ergonomics 74
features 22
media controls 23
shortcuts 27

keys

function 23
Media Eject 23

L

light, sleep indicator 21

M

Mac Help 31
Mac OS X website 32
MagSafe power adapter. See

power adapter
MagSafe power port 25
media controls 23
Media Eject key 23
memory

checking 50
installing 46

specifications 46
mercury 80
microphone 21
migrating information 14
Migration Assistant 14
Mini DisplayPort 25
modem 11

mouse 25, 75

See also trackpad
Multi-Touch gestures 26
Mute control 23

N

network connections 59
Network Diagnostics 57
Network Setup Assistant 57

O

online resources 63

P

paging through documents

using trackpad 29
password, resetting 56
pinching to zoom 28
Play/pause key 23
plug, AC 10
power adapter

plugging in 69
port 25

using 10
power button 12, 21
problems. See troubleshooting
putting your computer to

sleep 16

Q

question mark, flashing 53

Looking for Something? 85

R

RAM. See memory
resetting your password 56
Rewind key 23
right click 27
rotating objects using

trackpad 28

S

safety

general safety

instructions 68

power adapter 69

screen

goes black 55
setting brightness 23

See also display
scrolling with two fingers 26
SDRAM specifications 46
secondary clicking and click

zone 27
security slot 25
Serial ATA (SATA) hard drive 37
serial number, locating 65
service and support 63
Setup Assistant 13
shutting down 17
sleep mode

indicator light 21
putting computer to

sleep 16

software

installation discs 61
updating 60

Software Update

preferences 61
speakers 21
specifications 33
stopping

an application 52

the computer 17
storing your computer 73
SuperDrive

about 21

supported disc sizes 72
swiping to move quickly

through documents 29

System Preferences

customizing the desktop 16

Energy Saver 16

Software Update 61
System Profiler 63

T

technical support 63
three-finger swiping 29
trackpad

gestures 26

location 21

shortcuts 27
troubleshooting

AirPort 60

AppleCare 64
computer freezes 53
computer won’t turn on 54
ejecting a disc 56
hardware problems 56
pointer won’t move 52
screen goes black 55
service and support 63

using Mac Help 63
turning on your MacBook 12
two-finger pinching 28
two-finger rotating 28
typing position 74

U

updating software 60
USB

connections 33

ports 25

V

video

camera indicator light 21

mini-DVI port 25
volume controls 23

W

waking your computer 17

Z

zooming using the trackpad 28

86 Looking for Something?

K Apple Inc.

© 2009 Apple Inc. All rights reserved.
Under the copyright laws, this manual may not be
copied, in whole or in part, without the written consent
of Apple.

Every effort has been made to ensure that the
information in this manual is accurate. Apple is not
responsible for printing or clerical errors.

Apple
1 Infinite Loop
Cupertino, CA 95014
408-996-1010
www.apple.com

Apple, the Apple logo, AirPort, AirPort Extreme, Cover
Flow, Exposé, FileVault, GarageBand, iCal, iChat, iLife,
iMovie, iPhoto, iPod, iSight, iTunes, Keynote, Mac,
MacBook, Macintosh, Mac OS, MagSafe, Photo Booth,
Safari, Spotlight, SuperDrive, and Time Machine are
trademarks of Apple Inc., registered in the U.S. and other
countries.

Finder, iPhone, iWeb, Multi-Touch, and Snow Leopard
are trademarks of Apple Inc.

AppleCare, Apple Store, and iTunes Store are service
marks of Apple Inc., registered in the U.S. and other
countries.

ENERGY STAR

Intel, Intel Core, and Xeon are trademarks of Intel Corp.
in the U.S. and other countries.

®

is a U.S. registered trademark.

The Bluetooth® word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by Apple Inc. is under license.

Other company and product names mentioned herein
are trademarks of their respective companies. Mention
of third-party products is for informational purposes
only and constitutes neither an endorsement nor a
recommendation. Apple assumes no responsibility with
regard to the performance or use of these products.

Manufactured under license from Dolby Laboratories.
“Dolby,” “Pro Logic,” and the double-D symbol are
trademarks of Dolby Laboratories. Confidential
Unpublished Works, © 1992–1997 Dolby Laboratories,
Inc. All rights reserved.

The product described in this manual incorporates
copyright protection technology that is protected by
method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this
copyright protection technology must be authorized by
Macrovision Corporation and is intended for home and
other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.

Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216,
4,819,098 and 4,907,093 licensed for limited viewing
uses only.

Simultaneously published in the United States and
Canada.