written consent of Apple. Your rights to the software are governed by the accompanying
software license agreement.
The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without
the prior written consent of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the information in this manual is accurate. Apple is
not responsible for printing or clerical errors.
Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
(408) 996-1010
Apple, the Apple logo, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, MacTCP,
and Performa are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
AppleCD, Apple Desktop Bus, Balloon Help, Disk First Aid, Extensions Manager, Finder,
Macintosh PC Exchange, Power Macintosh, PowerTalk, and QuickDraw are trademarks of
Apple Computer, Inc.
Adobe, Adobe Illustrator, Adobe Photoshop, and PostScript are trademarks of Adobe Systems
Incorporated or its subsidiaries and may be registered in certain jurisdictions.
ExposurePro is a registered trademark of Baseline Publishing, Inc.
Helvetica and Times are registered trademarks of Linotype-Hell AG and/or its subsidiaries.
IBM is a registered trademark, and PowerPC and the PowerPC logo are trademarks of
International Business Machines Corporation, used under license therefrom.
Motorola is a registered trademark of Motorola Corporation.
QMS is a registered trademark of QMS, Inc.
QuarkXPress is a registered trademark of Quark, Inc.
SuperPaint is a trademark of Aldus Corporation, a subsidiary of Adobe Systems Incorporated
which may be registerd in certain jurisdictions.
Tektronix is a registered trademark of Tektronix, Inc.
Simultaneously published in the United States and Canada.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Apple assumes no responsibility with regard to the
performance or use of these products.
Contents
Communications regulation information vi
PrefaceWelcome to Macintosh ix
1Getting Started 1
Plugging in the computer 1
Installing an expansion card 4
Connecting the mouse and keyboard 5
Adjusting the angle of the screen 7
Connecting other equipment 7
Turning the computer on for the first time 8
What’s next? 10
Learning the basics 11
Reviewing the basics 13
Turning the computer off 15
Turning the computer on 15
Where to find answers 16
iii
2Getting Help 17
Getting answers to your questions 18
Identifying objects on the screen 26
Learning useful shortcuts 27
3Expanding Your Computer and Using Special Features 29
Your computer at a glance 30
Connecting additional equipment 31
Using the sound control buttons on your computer 32
Using the screen control buttons on your computer 33
Using the built-in microphone 34
Expanding memory 35
Replacing internal storage devices 35
Adding an Ethernet card or a second monitor 35
4Using Programs and Backing Up Disks 37
Installing application programs 38
Working with several programs at a time 39
Protecting the information on a disk 40
Using application programs designed for the PowerPC microprocessor 42
Using older Macintosh programs 42
5Using the CD-ROM Drive 43
Inserting a CD-ROM disc 44
Ejecting a CD-ROM disc 45
Types of compact discs you can use 46
Playing audio CDs 47
Working with Photo CDs 48
Sharing a CD-ROM disc over a network 50
iv
Contents
6Troubleshooting 51
When you have questions 51
If you have trouble 51
Solutions to common problems 55
Solutions to CD-ROM problems 67
If your computer’s performance decreases 72
Repairing a damaged disk 73
Initializing a hard disk 79
Installing or reinstalling system software 81
AHealth, Safety, and Maintenance Tips 83
Health-related information about computer use 83
Safety instructions 88
Handling your computer equipment 89
Cleaning your equipment 94
Locking and unlocking the mouse 96
BInstalling an Expansion Card 99
Opening the computer 101
Installing an LC-PDS card 104
Installing a communication card 105
Closing the computer 107
CSpecial Keys on Your Keyboard 111
Typing special characters and symbols 113
Special key combinations 114
DIf You Purchase Additional Equipment 115
Connecting to an Ether net network 115
Connecting a second monitor for video mirroring 117
Index 119
Contents
v
Com munications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m Turn the television or radio antenna until the interference stops.
m Move the computer to one side or the other of the television or radio.
m Move the computer farther away from the television or radio.
m Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions. You may find the following booklet helpful: InterferenceHandbook (stock number 004-000-00493-1). This booklet, prepared by the Federal
Communications Commission, is available from the U.S. Government Printing Office,
Washington, DC 20402.
IMPORTANT
could void the FCC Certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
Changes or modifications to this product not authorized by Apple Computer, Inc.,
vi
Communications Regulation Information
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur : “Appareils Numériques”, NMB-003 édictée par le ministre des
Communications.
VCCI statement
CD-ROM drive
WARNING
equipment’s manual may result in hazardous exposure.
WARNING
this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses,
with this product increases the potential hazard to your eyes. For your safety, have this
equipment serviced only by an Apple-authorized service provider.
If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets
minimum safety requirements. A service warning label is located in a service-accessible area.
The labels on your product may differ slightly from the ones shown here.
Making adjustments or performing procedures other than those specified in your
Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
Class 1 labelService warning label
Communications Regulation Information
vii
Welcome to Macintosh
Congratulations on the purchase of your new Macintosh. Your computer is
designed to give you the highest performance combined with real ease of
use—it’s easy to set up, easy to use, a nd easy to expand. This book will guide
you through the setup procedure, tell you how to expand your Macintosh, and
provide many tips on using your new system.
Your Macintosh computer is powered by the new † microprocessor
(or “chip”). This microprocessor was designed by Apple Computer, Inc.,
Motorola, Inc., and IBM Corporation. The † microprocessor uses
Reduced Instruction Set Computing (RISC) technology to deliver very high
performance at the lowest possible cost. The † RISC microprocessor
represents the state of the ar t in microprocessor design.
Your new Macintosh will run almost all of your existing Macintosh software,
but for best performance a nd greatest speed, look for the new software
programs designed especially for computers that contain the †
microprocessor. You’ll find † microprocessor–compatible programs
at any software store that carries products for the Macintosh computer.
ix
Macintosh Performa computer
Keyboard cable
(permanently attached
to the keyboard)
Keyboard
Mouse
Computer power cord
Follow the instructions in this
chapter to set up your computer
and learn the basics.
1
Getting Started
The illustration on the facing page shows all the equipment you will need to
set up your computer and begin using it. Place your equipment on a sturdy,
flat surface near a grounded wall outlet. Before following the setup
instructions in this chapter, you may want to read “Arra nging Your Office”
in Appendix A (in the section on health-related information) for tips on
adjusting your work furniture so that you’re comfortable when using
the computer.
If you used the setup poster: The poster included with your Macintosh
Performa computer was designed to help you start using your computer as
quickly as possible. This chapter contains more detailed information than the
poster. If you have already set up your computer using the poster, you may
want to turn to the section “What’s Next?” later in this chapter.
Plugging in the computer
Before you plug your Macintosh into a wall socket, carefully read all the
setup instructions in this chapter. T hen, before you connect anything to your
Macintosh, follow the instructions in this section to plug it in. The plug
grounds the computer and protects it from electrical damage while you are
setting up.
1
When you are ready to begin, follow these steps:
1Place the computer where you want it.
Carry the computer with its screen facing you. Most of its weight is near the
screen. Lift with your knees, not your back.
2
Chapter 1
2Plug the socket end of the power cord into the recessed power plug (marked with the
symbol ≤) on the back of the computer.
Make sure at least one end of the power cord is within easy reach so that you
can unplug the computer when you need to.
IMPORTANT
To protect both yourself and the computer from electrical hazards,
the computer should remain turned off until you are finished connecting its
parts. Check the power switch at the back of the computer. Make sure that the
side of the switch marked with the j symbol is pressed in.
“Off” position
Power switch
Getting Started
3
3Plug the other end of the power cord into a three-hole grounded outlet or power strip.
Socket end of the power cord
Power cord plug
WARNING
Macintosh is equipped with a three-wire groundi ng plug—a plug that
has a third (grounding) pin. This plug will fit only a grounded AC
outlet. This is a safety feature. If you are unable to insert the plug into
the outlet, contact a licensed electrician to replace the outlet with a
properly grounded outlet. Do not defeat the purpose of the grounding
plug!
Installing an expansion card
If you purchased an expansion card for your Macintosh, install it now. (See
Appendix B, “Installing an Expansion Card,” for instructions.) If you don’t
have an expansion card, continue with the next section, “Connecting the
Mouse and Keyboard.”
This equipment is intended to be electrically grounded. Your
4
Chapter 1
Connecting the mouse and keyboard
1Plug the mouse cable into the recessed port on the back of the keyboard.
The plug and the port are marked with the ◊ icon (symbol). The positions of
the port and icon on your keyboard may be different from those pictured.
By the way: A port marked with the ◊ icon is called an Apple Desktop Bus
(ADB) port.
This cable plugs into the Apple Desktop Bus (ADB) port,
◊
marked with the
icon, on the back of the computer.
Plug the mouse into the recessed port on
the keyboard. The flat part of the plug should
be pointing down, as shown here.
Getting Started
5
2Plug the keyboard cable into the port marked with the
◊
icon on the back of the
computer.
V
ADB port
If you use a second monitor in addition to the one built into your computer, it
may also have a port to which you can connect the keyboard or mouse. See
the information that came with the monitor.
6
3If you want to adjust the keyboard angle, lower the feet on the keyboard.
To adjust the keyboard angle, lower the feet until they snap into position.
Chapter 1
Adjusting the angle of the screen
You can adjust the angle of the screen to avoid glare and reflections by using
the computer’s tilt-and-swivel base. Turn the computer to either side or tilt it
slightly back or forward.
For more information on setting up your office for comfort and safety, see
Appendix A, “Health, Safety, and Maintenance Tips.”
Connecting other equipment
If you are new to the Macintosh, it’s a good idea to get some experience using
your computer before you connect other equipment, such as a printer or
scanner. To learn basic Macintosh skills, continue with the instructions in
this chapter.
When you’re ready to connect other equipment to your Macintosh, see the
instructions in Chapter 3.
Getting Started
7
Turning the computer on for the first time
To turn the computer on for the first time, follow these steps:
1On the back of the computer, press the side of the power switch marked with the
symbol i.
2Press the Power key (marked with a triangle) on your keyboard.
You hear a tone from the computer as it starts up.
8
Chapter 1
3Check to see what’s on your screen.
m You will see a welcome screen that gives you a choice about what you want
to do next.
m If you’re new to the Macintosh or would like some review of the basics,
you’ll want to go through the Performa Tutorial, a program that teaches
how to use your computer. Press the Return key on your keyboard to go
to the tutorial.
m If you already know how to use your Macintosh and you don’t want to
use the tutorial, you can leave the welcome screen (by clicking Go To
Desktop) and go to the Macintosh desktop.
m When you see the Macintosh desktop, as in the illustration below, your
computer is ready to use. Skip now to the section “What’s Next?” later in
this chapter.
Hard disk icon
Your Launcher has
more items in it
than are shown in
this illustration.
Macintosh desktop
m If you see a blinking question mark, or nothing at all, see the next section,
“Problems Starting Up?”
Getting Started
9
Problems star ting up?
If the screen is dark, check these items to see if you can identify the
problem:
m Is the computer turned on? The power-on light on the front of the
computer should be on. Make sure the side of the power switch
marked with the symbol i (on the back of the computer) is pressed in.
m Is the power cord connected to the computer, and is the cord plugged
into a power source?
m If the computer is plugged into a power strip, is the power strip
turned on a nd plugged in?
m Are the keyboard and mouse cables connected correctly? (Don’t
disconnect the keyboard or mouse cable while the computer is on.
You could damage your equipment.)
m Are the screen control buttons on the front of the computer (marked
with the ¸ icon) adjusted correctly?
m If you have an external hard disk attached to your computer, is that
hard disk turned on? Was it turned on before you turned on the
computer? If you’re not sure, turn everything off. Then tur n on the
external hard disk before you turn on your computer.
What’s next?
10
Chapter 1
If you see a blinking question mark on the screen, turn to “Solutions to
Common Problems” in Chapter 6.
Congratulations! You’ve finished setting up your computer. Now continue
with one of the following steps:
m If you are new to the Macintosh, see the next section, “Learning the Basics.”
m If you are an experienced Macintosh user, turn to Chapter 2, “Getting
Help,” to learn about Macintosh Guide, your main source of information
when you’re working with the Macintosh.
m If you want to connect other equipment, such as a printer, to your
computer, see Chapter 3, “Expandi ng Your Computer and Using Special
Features.”
m If you want to install application software on your computer, see Chapter 4
of this book for information on setting up your programs and managing
memory. You’ll need this information to properly set up any software
programs specifically designed for computers with PowerPC
microprocessors.
Before you begin working with your computer, b e sure to read the important
health and safety information in Appendix A.
IMPORTANT
“Turning the Computer Off” later in this chapter. It is very important to use
the correct procedure for shutting down your Macintosh before turning it off.
Learning the basics
If you are new to the Macintosh, you should begin by looking at the easyto-use program called Performa Tutorial. The tutorial teaches you the basic
skills you’ll need to use your computer. To start the tutorial once you are past
the introductory screens, follow these steps:
1Slide your mouse along your mouse pad or desk.
Hold the mouse as shown, with the cable pointing away from you. Don’t press
the mouse button (under your index finger). Notice that the arrow (8) on the
screen moves in the same direction that you move the mouse.
If you need to turn off your computer at any point, please see
If the arrow doesn’t move, make sure that the cables connecting the mouse
and keyboard are secure and that your mouse is positioned as shown in the
illustration.
Getting Started
11
2Move the mouse so that the arrow (
8
) is over the picture labeled “Performa Tutorial.”
If you don’t see the Performa Tutorial picture on your screen, put the ar row
on the word “Learning” and click (press and release) the mouse button.
If you run out of room on your mouse pad or desk while moving the mouse,
pick up the mouse and place it where there’s more room. (The arrow on the
screen moves only when the mouse is in contact with the mouse pad or desk.)
12
3Without moving the mouse, click the mouse button.
A window appears welcoming you to the tutorial. You can set this book aside
for now and follow the instructions on the screen. When you have completed
both parts of the tutorial, return to this book.
Chapter 1
Reviewing the basics
You can use the following illustrations to review the elements you use on your
screen to do work with your computer.
Menu
Menus
Icons
Window
The strip across the top of the screen is called the menu bar. Th e symbols and
words in it represent menus of commands. To open a menu, place the pointer
on the symbol or word for the menu and press the mouse button.
Guide menu
To find an answer to a question,
h
look in the Guide (
) menu.
Application menu
You can have several
application programs open
at once. To see which
program is active or to switch
from one program to another,
use this menu (called the
Application menu).
Getting Started
13
Icons
Icons are small pictures that represent disks, programs, documents, and
folders. You can double-click any icon to open it and see what it contains.
This icon represents your computer’s internal hard disk.
Icons like this one represent application programs, which you use to create
documents and do other work.
Icons like this one represent documents, which you can create and edit.
Icons like this represent folders. A folder contains other icons.
To throw away an item you no longer want, drag it to the Trash icon and choose
Empty Trash from the Special menu.
Windows
Windows are boxes that display text, graphics, or icons. To change the shape
or position of a window, or to close the window, use the elements shown here.
14
To bring a partially
covered window
to the front, click
anywhere in it.
Chapter 1
Close box
To close a window,
click the close box.
Title bar
To move a window, drag it by the middle of the title bar
(anywhere in the bar except the small box on each end).
Scroll arrow
To bring hidden portions
of a window’s contents into
view, click one of the four
scroll arrows.
Size box
To change the shape or size of
a window, drag the size box.
Turning the computer off
To turn the computer off:
1Press the Power key (marked with a triangle) on the keyboard.
You will see a message asking whether you want to shut down or continue
working.
2Click Shut Down.
You can also turn off your computer by choosing Shut Down from the Apple
(K) menu. Detailed instructions follow. (Note: The Shut Down command is
also available in the Special menu.)
1Move the tip of the arrow to the Apple (
2With the tip of the arrow on the apple, press and hold down the mouse button.
3While holding down the mouse button, move the arrow down the list of choices until the
words “Shut Down” are highlighted, then release the mouse button.
Turning the computer on
To turn on the computer after you’ve shut it down (using either the Power key
on the keyboard or the Shut Down command):
K
) menu at the top left of the screen.
m
Press the Power key (marked with a triangle) on the keyboard.
Leave the power switch on the back of your computer in the “on” position.
(The side of the switch marked with the i symbol should be pressed in.)
Getting Started
15
Where to find answers
When you have questions about using your Macintosh, there are several
places you can look for answers.
In this book
Macintosh Performa
User’s Guide
Use this book to help you set up your computer and learn about it,
or to find solutions to problems with your equipment.
In the Guide menu
The Guide menu (marked with the hicon) is your main source
of information about the Macintosh. To learn how to get different
kinds of help from the Guide menu, see Chapter 2 in this book.
In other manuals
For answers to questions about other equipment or about
application programs you have purchased, see the manuals
that came with the equipment or programs.
From the Read Me files in the Apple Extras folder
The Apple Extras folder (in your System Folder) on your hard disk
contains SimpleText documents with important information about
some of the application programs included with your computer.
From Apple’s customer support hotline
16
Chapter 1
If you can’t find an answer in any of the materials provided, call the
customer support hotline. The phone number for the hotline is in the
service and support information that came with your computer.
Note:
If you have problems with an application program not
(
published by Apple, call the program’s publisher. Click the Phone
Numbers button in the Service/Support area of the Launcher to get
a software publisher’s phone number.)
Use the instructions in this
chapter to learn about the help
available to you in the Guide menu.
2
Getting Help
The Guide menu is your main source of information when you’re working
with your computer. The menu is identified by a question mark (h) in the
upper-right corner of the screen.
17
Getting answers to your questions
When you have a question while working with your computer, you can get the
answer by choosing Macintosh Guide from the Guide menu.
1Pull down the Application menu (in the upper-right corner of the screen) and choose
Finder to make it the active application program.
A checkmark in the menu indicates that the Finder is the active program.
2Pull down the Guide menu (marked with the
h
icon) and choose Macintosh Guide.
The Macintosh Guide window appears.
Whenever you use Macintosh Guide, its window remains in front of other
windows. If the window gets in your way, you can move it by dragging its
title bar (the gray bar across the top of the window).
18
Chapter 2
3Notice the three buttons at the top of the window: Topics, Index, and Look For.
Macintosh Guide gives you three ways of finding information:
m
Topics
lets you choose from a list of general subjects; it is like the table of
contents in a book.
m
Index
lets you choose from an alphabetical list of more specific subjects; it
is like the index in a book.
m
Look For
lets you search for information related to a specific word or phrase
that you type.
In the following sections you will practice using each method.
If you have problems while using Macintosh Guide, see “Tips for Using
Macintosh Guide” later in this chapter.
Getting answers with the Topics button
1In the Macintosh Guide window, click the Topics button.
A list of general topics appears on the left side of the Macintosh Guide
window. (Depending on the hardware and software you have, the list of topics
may look different.)
Getting Help
19
2Click “Setting Options” in the list of topics.
When you click any topic area, a list of related questions appears on the right
side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
3Click the question “How do I set the time and date?” and then click OK. Or double-click
the question.
A small window appears with instructions for you to follow.
20
If you want to
return to the main
Macintosh Guide
window, click here.
4Read and follow the instructions in this window.
5When you have completed all the steps, click the Topics button in the lower-left corner to
Chapter 2
Click here to see the next
step (if there is one).
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to see the next step.
return to the main Macintosh Guide window.
Now continue with the next section.
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