American Power Conversion SURT15000, 20000 VA User Manual
User Manual English
APC Smart-UPS® RT
UXI/UXICH
SURT15000/20000 VA
230 Vac
Tower
Uninterruptible Power Supply
990-2484A 08/2007
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpack package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Install PowerView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Connect PowerView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Route ethernet cable and install top cover and bezels . . . . . . . . . . . . . . . .4
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hardwire the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Install input and output wiring trays in UPS rear panel . . . . . . . . . . . . . . . 7
Wiring Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Input wiring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Output wiring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect the External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
APC battery solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Third party battery solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PowerView Interface Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Navigating menu screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connect load to UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connect power to UPS and load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Emergency Power Off (EPO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual i
Service and Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Two-Year Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ii Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual
Introduction
About this UPS
The American Power Conversion (APC®) Smart-UPS® RT is a high performance uninterruptible power
supply (UPS) that provides protection for electronic equipment from utility power blackouts, brownouts, sags
and surges. The UPS protects electronic equipment from small utility fluctuations and large disturbances by
providing continuous on-line double converted power. The UPS provides battery backup until utility power
returns to safe levels or the batteries are fully discharged.
Unpack package contents
Read the Safety Guide before installing the UPS.
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly.
Check the package contents:
•UPS
• Front bezel (2)
• Top cover and four screws
• Input wiring tray
• Output wiring tray
• PowerView display module
• Battery cable assemblies
• DB9 serial cable
• Ground wire
NOTE: The model and serial numbers are located on a small, rear panel label. For some models, an
additional label is located on the chassis under the front bezel.
• Literature kit containing:
– Product documentation
– Smart-UPS® RT User Manuals CD
– Network Management Card Utility CD
– Network Management Card documentation
– Safety information
– Warranty information
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 1
Specifications
Environmental Specifications
Temperature
Operating
Storage
32° to 104° F (0° to 40° C)
5
° to 113° F (-15° to 45° C) charge the UPS battery every
six months
86
° to 158° F (30° to 70° C) charge the UPS battery every
three months
Maximum
Elevation
Operating
Storage
Humidity
10,000 ft (3,000 m)
50,000 ft (15,240 m)
0 to 95% relative humidity, non-condensing
Physical Specifications
Wei ght (unpacked)
UPS
Dimensions
145 lbs (66 kg)
This unit is intended for indoor use only.
Select a location sturdy enough to handle
the weight.
Do not operate the UPS where there is
excessive dust or the temperature or
humidity are outside the specified limits.
This unit has front to rear airflow. Allow
adequate space for proper ventilation.
Environmental factors impact battery life.
High temperatures, poor utility power, and
frequent, short duration discharges will
shorten battery life.
482 mm
19 in
465 mm
18.3 in
432 mm
17 in
102 mm
10.4 in
4 in
263 mm
2 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual
773 mm
30.4 in
Installation
Tower front panel
PowerView
RJ45 Connector (pass through
to Rear Panel RJ45 Connector
Serial Port
PowerView Cable Connector
Interface Display
Ethernet Port 10/100 Base-T
SmartSlot with Network
Management Card
Cold Start/EPO reset
Install PowerView
Prior to attaching the PowerView to the UPS:
1. Loosen the two bracket screws on the back of the PowerView module.
a. Slide the bracket to the position that will accommodate the screw holes on the UPS.
b. Tighten the screws on the bracket.
2. Secure the PowerView to the UPS using the two thumb screws attached to the PowerView.
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 3
Connect PowerView
Connect the PowerView cable
to the PowerView connector on
UPS.
Route ethernet cable and install top cover and bezels
There are three ways to access the ethernet port on this unit:
1. Rear panel access utilizing ethernet jumper cable on front panel
2. Front panel access routing ethernet cable under top cover
3. Front panel access routing ethernet cable through bezel notch
Rear panel access utilizing ethernet jumper cable on front panel
Locate the RJ45 connector and the ethernet port on the front panel of the UPS. Connect the ethernet jumper
cable (included), to the RJ45 connector and the ethernet port.
Connect a network cable (not included), to the RJ45 connector on the rear panel of the UPS.
Ethernet Cable connected to Rear Panel
RJ45 Connector
RJ45
Connector
Ethernet Cable
Ethernet Port
Ethernet
Jumper
Cable
Internal Pass Through Ethernet Cable Connecting
Front and Rear Panel RJ45 Connectors
4 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual
Front panel access routing ethernet cable under top cover
An ethernet cable can be routed behind the PowerView module, and over
the top of the UPS prior to installing the top cover.
Install the top cover.
Front panel access routing ethernet cable through bezel notch
An ethernet cable can be routed from the UPS through one of notches in the bezel
prior to installing the bezel.
Install the bezel.
4x
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 5
Accessories
Install accessories prior to connecting power to the UPS.
• Refer to the APC Web site, www.apc.com for available accessories.
• User documentation for the Network Management Card installed on this UPS is available on the
Utility CD included with this unit.
Optional accessories
• Maintenance bypass
• Equipment cart
Hardwire the UPS
Wiring must be performed by a qualified electrician. Adhere to all local and national electrical codes.
1. For input wiring only, install a utility circuit breaker in accordance with local electrical codes.
2. Switch the utility circuit breaker OFF.
3. Remove the appropriate circular knockouts from the input and output wiring trays.
4. Remove the screws that secure the covers and take the covers off of the trays.
5. Remove the five screws that secure the strain relief bar.
Input wiring tray
Output wiring tray
5x
Strain relief bar
6. Remove the appropriate jumpers for input power source compatibility and output wiring options, (refer
to the Wiring sections in this manual).
7. Run wires through the knockout holes to the terminal blocks. Wire the ground terminal first, (refer to
tables and graphics in the Wiring sections this manual).
8. Use strain-relief (not supplied), on the hardwired input and output power cables.
9. Replace the wiring tray covers. Failure to do so may result in personal injury or equipment
damage.
10. Install the wiring trays, (refer to graphics below).
6 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual
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