This Uninterruptible Power Supply (UPS) prevents blackouts,
brownouts, sags and surges from reaching your computer and
other valuable electronic equipment, filters out utility line
fluctuations, and isolates your equipment from disturbances by
actively controlling voltage to loads, and supplying power
from its batteries when required.
While running on battery, an internal alarm will sound
(periodic beeps). The mute button may be pressed to silence
the UPS alarm.
If the utility power does not return, the UPS will continue
supplying power to the connected equipment until exhausted.
A continuous beeping will sound two minutes before the
UPS’s final low battery shutdown. If using a computer, you
must manually save your files and power down before the UPS
turns itself off, unless you are using PowerChute interface
software that provides automatic, unattended shutdown.
Installation and Setup
1. Install UPS
•The Smart-UPS DP must be installed by a local
authorized electrician.
• National and local electrical regulations must be adhered
to during installation and operation.
2. Turn on UPS
• Switch on the mains fuse on the rear of the
UPS. The Smart-UPS DP will perform a
i
n
s
a
M
1
0
0
F
3. Install PowerChute
•For additional computer system security, install
PowerChute
automatic unattended shutdown capabilities on most
major network operating systems. See the SoftwareInstallation: Instruction Sheet for details.
self-check ending with the LED display
showing red/yellow/green, indicating the
unit is functioning properly. The unit
performs a self-test automatically when
turned on, and every two weeks thereafter.
• Turn the on/off switch on the front of the
Smart-UPS DP to 1 (up). The acoustic
alarm will give a short beep when output
power is available.
•The UPS charges its battery whenever it is
connected to utility power and the on/off
switch on the front of the unit is turned on
(1 or up). The battery charges fully during
the first 4 hours of normal operation. Do
not expect full runtime during this initial
charge period.
®
®
UPS monitoring software. It provides
Troubleshooting
Use the chart below to solve minor UPS installation problems.
Contact APC Technical Support Staff for assistance with
complex UPS problems. See APC Contact Information, page
18, for a location near you.
Problem and
Possible Cause
UPS will not turn on.
• On/off switch turned to off
(0 or down).
• Fuse switch turned to off
(down).
• On/off switch needs to be
cycled on and off
• UPS not connected to AC
power supply.
• UPS input circuit breaker
tripped.
• Very low or no utility
voltage.
UPS will not turn off.
• Internal UPS fault.
UPS operates on-battery although normal line voltage exists.
• UPS input circuit breaker
tripped.
• Very high, low, or distorted
line voltage. Inexpensive
fuel powered generators can
distort the voltage.
UPS beeps occasionally.
• Normal UPS operation.
UPS does not provide expected backup time.
• The UPS’s battery is weak
due to recent outage or is
near the end of its service
life.
• The UPS is overloaded.
Front panel indicators off.
• The UPS has been shut
down by remote control.
All indicators are lit constant red and UPS emits a constant beeping.
• Overload
• Internal UPS fault.
All indicators are off and UPS is connected to the AC power.
• The UPS is shut down and
the battery is discharged
from an extended outage.
All indicators are flashing yellow.
• Weak batteries.
• Replacement batteries not
connected properly.
Turn the switch to 1 (up) to power the UPS
and the load.
Turn the switch up.
Switching the on/off switch to off (0 or
down) and on again (1 or up).
Check that the power cable from the UPS to
the power supply is securely connected at
both ends.
Reduce the load on the UPS by unplugging
equipment and reset the fuse switch (on
back of UPS) by switching it up.
Check the circuit breakers to the AC power
supply.
Have the UPS serviced immediately.
Reduce the load on the UPS by unplugging
equipment and reset the fuse switch (on
back of UPS) by switching it up if
necessary.
Move the UPS to a different circuit.
Test the input voltage using PowerChute.
None. The UPS is protecting the load.
Charge the battery. Batteries require
recharging after extended outages. Also,
they wear faster when put into service often
or when operated at elevated temperatures.
If the battery is near the end of its service
life, consider replacing the battery.
Check the UPS’s load using PowerChute.
Unplug less needed equipment, such as
printers.
None. The UPS will restart automatically
when utility power returns.
Reduce the load on the UPS by unplugging
equipment and reset the fuse switch (on
back of UPS) by switching it up if
necessary.
Have the UPS serviced immediately.
None. The UPS will return to normal
operation when the power is restored and
the battery has a sufficient charge.
Do another self test to see if it clears
Confirm the battery connections.
Replacement and Recycling of Batteries ................................................................................................................................................1
Common Fault........................................................................................................................................................................................6
Computer Interface Port (Optional)........................................................................................................................................................6
Emergency Power Off (EPO) Remote Shut Down and Signal Relay Port (Optional) ............................................................................6
External Service Bypass Panel (SBP) ..................................................................................................................................................10
External Service Bypass Panel and Galvanic Isolation Transformer....................................................................................................11
External Run Battery Cabinet...............................................................................................................................................................12
Switching Off .......................................................................................................................................................................................13
Setting the Voltage ...............................................................................................................................................................................13
External Service Bypass Panel Operation ............................................................................................................................................13
Service .....................................................................................................................................................................................................15
APC Contact Information .....................................................................................................................................................................18
Latin America, South America .............................................................................................................................................................18
This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries.
It is intended for APC customers who setup, install, relocate, or maintain APC equipment.
Handling Safety
•Be careful. Do not lift heavy loads without assistance.
<18 kg (<40 lb.)
18-32 kg (40-70 lb.)
32-55 kg (70-120 lb.)
>55 kg (>120 lb.)
• Equipment with casters is built to move on a smooth surface without any obstacles.
• Do not use a ramp inclined at more than 10°.
• This equipment is intended for installation in a temperature-controlled indoor area (see the User's Manual for exact temperature range), free of
conductive contaminants.
Electrical Safety
• Do not work alone under hazardous conditions.
• High short circuit current through conductive materials could cause severe burns.
• A licensed electrician is required to install permanently wired equipment.
• Check that the power cord(s), plug(s), and sockets are in good condition.
• To reduce the risk of electric shock when grounding cannot be verified, disconnect the equipment from the AC power before installing or
connecting to other equipment. Reconnect only after all connections are made.
• Do not handle any kind of metallic connector before the power has been removed.
• Use one hand, whenever possible, to connect or disconnect signal cables to avoid a possible shock from touching two surfaces with different
electrical grounds.
•Connect the equipment to appropriate branch circuit/mains protection (fuse or circuit breaker). Connection to any other type of receptacle may
result in a shock hazard.
CAUTION!
• If the equipment has an internal energy source (the battery), the output may be energized when the unit is not connected to AC power.
• To deenergize permanently wired equipment: set the power switch to off (0 or down). Next set the AC circuit breaker to off (down). Then
disconnect the batteries (including any expansion units). Finally, disconnect the AC power from the building power supply.
•Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life
support equipment or to significantly effect its safety or effectiveness is not recommended.
Deenergizing Safety
WARNING!
•This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts.
Repairs are performed only by factory trained service personnel.
• Do not dispose of batteries in a fire. The batteries may explode.
• Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.
• To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with
insulated handles.
•Replace batteries with the same number and type of batteries as originally installed in the equipment.
Battery Safety
Batteries must be recycled. Deliver the battery to an appropriate recycling facility or ship it to the supplier in the new
battery’s packing material. See the new battery instructions for more information.
Replacement and Recycling of Batteries
See your dealer or the Battery Replacement Section of this User’s Manual for information on replacement battery kits and battery recycling.
1
990-1007A, Revision 2 9/99
Initial Inspection
Inspection
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for
reuse or dispose of it properly.
Unpacking
Move the UPS, in its shipping package, as close to the desired location as possible. Then follow these instructions:
Use scissors or a knife to cut the
plastic straps and open the
package.
Unpack all visible foam pieces
and the wooden unloading
ramp.
Remove the carton liner.Unscrew the hold-down bolts
Pull out the two (2) metal bars
and set aside.
Insert the metal pallet brackets
into the holes on the unloading
ramp.
Refer to this User’s Manual
for safety information and
installation instructions.
Lift off the cardboard box that
covers the top and sides of the
package. A wooden pallet
forms the bottom of the box.
that secure the Smart-UPS DP
to the pallet.
Open the literature kit and
locate the two (2) metal pallet
brackets.
Attach the unloading ramp to
the pallet.
Have two (2) people, standing
on either side of the Smart-UPS
DP, wheel the unit down the
unloading ramp. Do not stand
in front of the UPS.
990-1007A, Revision 2 9/992
Placement
Install the UPS in a protected area that is free of excessive
Sm a rt-UP S D P
Sm a rt-U P S D P
Sm a rt-U PS D P
dust and has adequate air flow. Sufficient cooling must be
ensured by a minimum of 150 mm free space from the
ventilation slots on the back, and 200 mm from the ventilation
slots on the right side. Do not operate the UPS where the
temperature and humidity are outside the specified limits.
To secure the unit in place
Once the unit is positioned, use a wrench to lower the drop bolts, raising the
front wheels so the unit will not roll. The drop bolts are located behind the front
wheels. The figure to the left shows the drop bolts lowered.
Installation Instructions
Note:
This function must be performed by qualified personnel only.
This UPS is equipped with a SmartSlot for accessories. See the APC Website (www.apcc.com) for available accessories.
Warning!
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.
Checking Electrical Data
Check the identification label on the back of the unit to verify that the specified voltage and power rating match the
available mains voltage and load requirements, as specified in the tables shown with each configuration connection.
Electrical Connections
Warning!
Make sure that main power supply is switched off before any installation is carried out on the system.
Switching Off
Switch off the Smart-UPS DP in the following way:
1. Switch the on/off switch on the front to 0 (down).
2. Switch off mains fuse on the rear.
3. Switch off the mains supply.
The electrical connections and service on the unit must be carried out by an authorized electrician according to national
and local regulations.
To get access to the terminals, remove the screw on the back, and remove the cover.
DANGER
HIGH VOLTAGE
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990-1007A, Revision 2 9/99
External Connections
Notes:
As a standard, the Smart-UPS DP is made for single-phase connection.
Due to the leakage current of 3.5 to 10 mA, the Smart-UPS DP must always be grounded according to local regulations.
Mains Connections
Make these connections only if no optional equipment (see the Optional Equipment Installation, page 8) is being used.
REPLACE BATTERIES AT LEAST
EVERY 3 - 5 YEARS.
RECORD THE DATE OF REPLACEMENT.
NN
MIN.:STORED ENERGY TIME
AH
V /
15)14)
A DC
V DC /
AH
ComPort
DANGER
HIGH VOLTAGE
INPUT :
7)
1)
2)
3)
4)
OUTPUT :
KG.WEIGHT:
TYPE OF BATTERIES
NO. OF BATTERIES
U/I BATTERY NORMINAL
YEARMONT H
NOMINAL BATTERY CA PACITY
6)5)
REPLACE BATTERIES AT LEAST
EVERY 3 - 5 YEARS.
RECORD THE DATE OF REPLACEMENT.
8)
9)
10)
P.NO.:
TYPE:
S. NO.:
REPLACEMENT OF BATTERIES
INSTALLED
1. REPLACEMENT
2. REPLACEMENT
a
i
n
s
M
0
0
1
F
MIN.:STORED ENERGY TIME
11)
AH
12)
V /
13)
DC
15)14)
V DC /
16)
AH
5
990-1007A, Revision 2 9/99
Common Fault
The function of the common fault relay is factory preset. For changing the factory setting, please contact your local dealer.
Principal Diagram (common fault)
1
NC
2
NO
3
Com
4
Com
Data:
Relay contacts - ohmic load
DC min./max.: 12V
AC min./max.: 12V
20mA/60V
DC
20mA/250V
AC
DC
AC
1A
8A
Computer Interface Port (Optional)
®
PowerChute
power management software and interface kits can be used with this UPS. If used, connect the interface
cable to the 9-pin computer interface port on the back panel of the UPS. Secure the connector’s screws to complete the
connection.
Note:
The serial cable should not be connected to the UPS until the user is ready to install the software.
Emergency Power Off (EPO) Remote Shut Down and Signal Relay Port (Optional)
The EPO function uses the Remote Shut Down (RSD) pins on the X005 25-pin Sub-D female connector on the
back of the UPS. The J100 PC board with the mate (a 25 pin Sub D male) to the X005 and a screw capture
connector for each of the pins list below is included the UPS.
UPS onPin 2 -15 short circuitPin 2 -14 open circuit
UPS offPin 2 -14 short circuitPin 2 -15 open circuit
Bypass modePin 4 -17 short circuitPin 4 -16 open circuit
Normal operationPin 4 -16 short circuitPin 4 -17 open circuit
Battery operationPin 6 -19 short circuitPin 6 -18 open circuit
Normal operationPin 6 -18 short circuitPin 6 -19 open circuit
Battery voltage lowPin 8 -21 short circuitPin 8 -20 open circuit
Battery voltage normalPin 8 -20 short circuitPin 8 -21 open circuit
Galvanic isolated DC supply
5V / 30 mA or 12V / 20 mAPin 12 = PSU +Pin 24 = PSU GND
Pull up resistor 2400ohmPin 11 = Pull up +
Remote shut down input
High: 3.5V to 25VPin 13 = RSD +Pin 25 = RSD Low: -25V to 0.5V
Min. Pulse length: 1 sec
990-1007A, Revision 2 9/996
RELAY
FUNCTION
ON/OFF RELAY
BYPASS
OPERATION
RELAY
BATTERY
OPERATION
RELAY
BATTERY LOW
WARNING RELAY
EPO
[REMOTE
SHUTDOWN]
+V
COM1
COM2
COM3
COM4
X005
EPO RELAY
CONNECTOR
NC1
NO1
NC2
NO2
NC3
NO3
NC4
NO4
PSU_PU
PSU
RSD+
RSD-
CGND
14
15
2
16
17
4
18
19
6
20
21
8
11
12
13
25
24
EPO RELAY
PC BOARD
NC1
NO1
COM1
CHGND
NC2
NO2
COM2
CHGND
NC3
NO3
COM3
CHGND
NC4
NO4
COM4
CHGND
PSU_PU
PSU_PU
PSU
RSD+
RSD-
CGND
CGND
CHGND
J100 EPO Relay PC Board
J100
J102
J101
EPO SHUTDOWN EXAMPLES
ISOLATED OPERATION
PSU_PU
PSU_PU
PSU
RSD+
RSD-
CGNS
CGND
CHGND
ISOLATED
ISOLATED
VOLTAGE
GND
To shut the unit down the RSD+ pin is connected to PSU and RSD- pin is connected to CGND. The unit will shut down
in one second. The EPO-port can be connected to a stop switch so that the Smart-UPS DP can be switched off quickly
(e.g., in case of fire).
NORMALLY CLOSED
OPERATION
PSU_PU
PSU_PU
PSU
RSD+
RSD-
CGND
CGND
CHGND
NORMALLY OPEN OPERATION
PSU_PU
PSU_PU
PSU
RSD+
RSD-
CGND
CGND
CHGND
7
990-1007A, Revision 2 9/99
Optional Equipment Installation
Galvanic Isolation Transformer
The galvanic isolation transformer can be delivered for one- or two-phase connection. When connecting a Smart-UPS DP
and galvanic isolation transformer, the AC bus and the wires for the thermo switch must be mounted. Please follow the
instructions below.
Note:
If the cables in the galvanic isolation transformer have 4 wires, the wire marked no. 3 must be cut off.
Galvanic Isolation Transformer Connections
The AC bus from the galvanic isolation transformer must be mounted.
Note:
If the galvanic isolation module is installed it must be secured so that the neutral is grounded according to local regulations.
This is done in the galvanic isolation transformer with a wire between terminal 5 (PE) and 9 (neutral).
This wire is already mounted from the factory. If the Smart-UPS DP has to be grounded to a separate EDP earth, this is done
to terminal 9, after having removed the wire between terminals 5 and 9.
Standard System With Isolating Transformer (230 V)
You must attach a ferrite bead to the signal cable of the extended run battery cabinet to ensure regulatory compliance. A ferrite
bead and its installation instructions are included in the literature kit.
For longer uninterrupted power during UPS on-battery operation, connect an extended run battery cabinet to the
Smart-UPS DP. All connection diagrams show the UPS with an extended run battery cabinet already connected.
Detail of Smart-UPS DP with an Extended Run Battery Cabinet
++
DC
384V
Belt
Temp.
sensor
MBS control
Ext. Tr.
Th.
Sw.
UPS
PORT
NLNL
UPS
input
UPS
output
EPOCOM
Ext.
DC
Ext.
Batt
Temp.
DC
cable
Temp.
sensor
cable
990-1007A, Revision 2 9/9912
Operating Instructions
Switching On
Switch on the mains fuse on the rear of the UPS. The Smart-UPS DP will perform a self-check ending with
the LED display showing red/yellow/green, meaning that the unit is functioning properly. The unit performs
n
s
i
a
M
1
F
0
0
Switching Off
Switching off the Smart-UPS DP must be done in the following way:
Setting the Voltage
If the AC power mains voltage is not 230 V (the factory-set default for the UPS), use the PowerChute
software to set it to the correct voltage. This must be done with no load connected to the UPS.
External Service Bypass Panel Operation
The external service bypass panel (SBP) isolates the Smart-UPS DP so service can be carried out safely without any
interruption to the load.
The Smart-UPS DP must only be connected by service bypass panels (SBPs) manufactured by APC. If SBPs other than those
When the SBP is switched from “Normal” to “Bypass” the output voltage is no longer adjusted or controlled by the
Before operating the SBP, check that the Smart-UPS DP is running in normal operation. When S002 is pushed, H002 must go
on within 1 second - if not, release S002 immediately- bypass mains is outside tolerances and the SBP cannot be operated.
a self-test automatically when turned on, and every two weeks thereafter
.
Switch the 1/0 switch on the front of the Smart-UPS to 1 (up). The acoustic alarm will give a short beep
when output power is available.
Note:
Whenever the UPS is turned on and utility voltage is present, the charger maintains battery charge.
• Switch the on/off switch on the front to 0 (down).
• Switch off (down) the mains fuse on the rear.
• Switch off the main supply.
®
power management
WARNING:
manufactured by APC are used, the UPS system may be damaged and the warranty given by APC is repealed.
Smart-UPS DP.
Q001:
Q002:
0 :
I :
Normal :
Supply voltage to Smart-UPS DP is OFF.
Supply voltage to Smart-UPS DP is ON.
The Smart-UPS DP is running in normal operation.
The electrical load is supplied directly from the SmartUPS DP.
Bypass:
The electrical load is supplied via the bypass switch
from the mains.
Note:
Ensure that the UPS is operating on-line (Normal mode) before switching to the Bypass mode.
How to Switch From Normal to Bypass Mode
1. Press and hold the S002 switch and, within one (1) second turn the Q002 switch to the Bypass position.
2. Turn the Q001 switch to the “0” position. The UPS can now be shut down or serviced.
How to Return to Normal Mode
1. Turn the Q001 switch to the “I” position.
2. Turn the Smart-UPS DP on by switching the front panel switch from the “0” to the “I” position.
3. Push and hold the S002 switch and, within one (1) second turn the Q002 switch to the Normal position.
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990-1007A, Revision 2 9/99
LEDs
The LED bar on the front of the unit gives information by means of color and size of the bar.
The general meaning is:
Green =Okay.
Yellow =Okay, but...
Red=DANGER!! Might lose output.
Green
Yellow
Red
Normal Oper.
Recharging Batt.
Overload
[ 25 % ]
LED DISPLAY
CONSTANT GREEN
FLASHING GREEN
Battery Oper.
Check Battery
Bypass / Failure
[ 75 % ]
[ 100 % ][ 50 % ]
[ MUTE ]
= NORMAL OPERATION
0 - 25% load
25 - 50% l oad
50 - 75% l oad
75 - 100% load
= BATTERY OPERATION
100 - 75% remaining energy
75 - 50% remaining energy
50 - 25% remaining energy
25 - 0% remaining energy
CONSTANT YELLOW
= CHARGING
0 - 25% recharged
25 - 50% recharged
50 - 75% recharged
75 - 100% recharged
FLASHING YELLOW
Battery is wearing out and
needs to be changed
CONSTANT RED
Overload
FLASHING RED
Bypass
An alarm will sound when the UPS goes into battery operation, bypass operation, or fault conditions. (The alarm can be
stopped by pressing the mute button.)
990-1007A, Revision 2 9/9914
Batteries
Automatic Battery Check
The battery test is automatically carried out every third month, if the automatic battery test function is set. The battery test
starts when the batteries are fully charged. There is no alarm given for the battery operation and the display shows normal
operation.
Manual Battery Check
1. Let the Smart-UPS DP run in normal operation for 24 hours.
2. Use the PowerChute
The tests are carried out to detect possible failure in the Smart-UPS DP. Save all work on the connected load before tests are
started. Battery tests should be run during noncritical periods for computer operation safety reasons.
Battery Replacement
The built-in batteries are designed for five years of service life. Service personnel will replace the batteries every three to
five years, or when an annual check gives an unsatisfactory result. See your dealer or call the number in this manual for
information on replacement battery.
Please read the cautions in the Safety Section at the beginning of this User’s Guide. Once the battery is
®
power management software to start the self-test.
WARNING:
Note:
disconnected, the loads are not protected from power outages.
Batteries must be recycled. Deliver the battery to an appropriate recycling facility or ship it to
the supplier in the new battery’s packing material. See the new battery instructions for more
information.
Storage
Storage Conditions
Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS
for at least 2 hours. Remove any accessories in the accessory slot and disconnect any cables connected to the computer
interface port to avoid unnecessarily draining the battery.
Extended storage
At -15 to +30 °C (+5 to +86 °F), charge the UPS’s battery every 6 months.
At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every 3 months.
Service
If the UPS requires service do not return it to the dealer!
Follow these steps:
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!
3. If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).
4. Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe
the problem and try to solve it over the phone, if possible. If this is not possible the technician will schedule a service
call.
15
990-1007A, Revision 2 9/99
Specifications
SUDP4000ISUDP6000ISUDP8000ISUDP10000I
Acceptable input voltage220/230/240V
+10%/-15% normal operation
±10% bypass operation
Input voltage (on-line operation)220/230/240 VAC
230 volt output range220/230/240 VAC
Nominal input frequency50 or 60 Hz
Input protectionResettable circuit breaker
Frequency limits (on-line operation)50 or 60 Hz, 8%
Bypass Transfer time2 ms typical, 5 ms maximum
Maximum load, Total4000 VA6000 VA8000 VA10000 VA
On-battery output voltage230 VAC
On-battery frequency50 or 60 Hz, 0.1 Hz;
unless synchronized to utility during brownout.
On-battery waveshapeLow-distortion sine wave
Overload protection (on-battery)Overcurrent and short-circuit protected, latching shutdown on overload
Overload protection (on-line)25A40A50A63A
Noise filterNormal and common mode EMI/RFI suppression,
100 kHz to 10 MHz
Battery typeSpill proof, maintenance free, sealed lead-acid
Typical battery life5 years, depending on number of discharge cycles
and ambient temperature
Typical recharge time24 hours from total discharge
Operating temperature0 to 40৽C (+32 to +104৽F)
Storage temperature-15 to +45৽C (+5 to +113৽F)
Operating and storage relative humidity
Operating elevation0 to +3,000 m (0 to +10,000 ft.)
Storage elevation0 to +15,000 m (0 to +50,000 ft.)
Electromagnetic Compatibility (EMC)EN50091-2
Electromagnetic Interference (EMI)EN55022 Class A
Electromagnetic ImmunityIEC 801-2, 801-3, 801-4, 801-5, 1000-2-2
Audible noise in dBA at 1 m (3 ft.)45 dBA
Safety approvalsGS licensed by VDE to EN50091-1-1 and EN60950
Size (W x H x D)315 x 650 x 610 mm
Weight128 kg138 kg
30% to 95%, not condensing
EN60555-1, -2, -3, EN61000-4-1, EN61000-4-11
Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date
of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain
service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support (see the Service section of the User’sManual). Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered
and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who must have properly registered the
product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of
implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, APC is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software,
loss of data, costs of substitutes, claims by third parties, or otherwise.