American Power Conversion SUDP10000I, SUDP4000I, SUDP8000I, SUDP6000I User Manual

Smart-UPS DP

Uninterruptible Power Supply

Models

SUDP4000I, SUDP6000I, SUDP8000I, SUDP10000I

User’s Manual

990-1007A, Revision 2 9/99

Entire contents copyright ©1999 by American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. Smart-UPS is a registered trademark of APC. All other trademarks are the property of their respective owners.

990-1007A, Revision 2 9/99

Smart-UPS DP Quick Reference Guide English

About Your New UPS

This Uninterruptible Power Supply (UPS) prevents blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment, filters out utility line fluctuations, and isolates your equipment from disturbances by actively controlling voltage to loads, and supplying power from its batteries when required.

While running on battery, an internal alarm will sound (periodic beeps). The mute button may be pressed to silence the UPS alarm.

If the utility power does not return, the UPS will continue supplying power to the connected equipment until exhausted. A continuous beeping will sound two minutes before the UPS’s final low battery shutdown. If using a computer, you must manually save your files and power down before the UPS turns itself off, unless you are using PowerChute interface software that provides automatic, unattended shutdown.

Installation and Setup

1. Install UPS

• The Smart-UPS DP must be installed by a local

authorized electrician.

• National and local electrical regulations must be adhered

to during installation and operation.

2. Turn on UPS

• Switch on the mains fuse on the rear of the

UPS. The Smart-UPS DP will perform a

3. Install PowerChute

• For additional computer system security, install

PowerChute automatic unattended shutdown capabilities on most major network operating systems. See the Software Installation: Instruction Sheet for details.

self-check ending with the LED display showing red/yellow/green, indicating the unit is functioning properly. The unit performs a self-test automatically when turned on, and every two weeks thereafter.

• Turn the on/off switch on the front of the

Smart-UPS DP to 1 (up). The acoustic alarm will give a short beep when output power is available.

• The UPS charges its battery whenever it is

connected to utility power and the on/off switch on the front of the unit is turned on (1 or up). The battery charges fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.

UPS monitoring software. It provides

Troubleshooting

Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See APC Contact Information, page 18, for a location near you.

Problem and

Possible Cause

UPS will not turn on.

• On/off switch turned to off

(0 or down).

• Fuse switch turned to off

(down).

• On/off switch needs to be

cycled on and off

• UPS not connected to AC

power supply.

• UPS input circuit breaker

tripped.

• Very low or no utility

voltage.

UPS will not turn off.

• Internal UPS fault.

UPS operates on-battery although normal line voltage exists.

• UPS input circuit breaker

tripped.

• Very high, low, or distorted

line voltage. Inexpensive fuel powered generators can distort the voltage.

UPS beeps occasionally.

• Normal UPS operation.

UPS does not provide expected backup time.

• The UPS’s battery is weak

due to recent outage or is near the end of its service life.

• The UPS is overloaded.

Front panel indicators off.

• The UPS has been shut

down by remote control.

All indicators are lit constant red and UPS emits a constant beeping.

• Overload

• Internal UPS fault.

All indicators are off and UPS is connected to the AC power.

• The UPS is shut down and

the battery is discharged from an extended outage.

All indicators are flashing yellow.

• Weak batteries.

• Replacement batteries not

connected properly.

Turn the switch to 1 (up) to power the UPS and the load. Turn the switch up.

Switching the on/off switch to off (0 or down) and on again (1 or up). Check that the power cable from the UPS to the power supply is securely connected at both ends. Reduce the load on the UPS by unplugging equipment and reset the fuse switch (on back of UPS) by switching it up. Check the circuit breakers to the AC power supply.

Have the UPS serviced immediately.

Reduce the load on the UPS by unplugging equipment and reset the fuse switch (on back of UPS) by switching it up if necessary. Move the UPS to a different circuit.

Test the input voltage using PowerChute.

None. The UPS is protecting the load.

Charge the battery. Batteries require recharging after extended outages. Also, they wear faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery. Check the UPS’s load using PowerChute. Unplug less needed equipment, such as printers.

None. The UPS will restart automatically when utility power returns.

Reduce the load on the UPS by unplugging equipment and reset the fuse switch (on back of UPS) by switching it up if necessary. Have the UPS serviced immediately.

None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.

Do another self test to see if it clears Confirm the battery connections.

Solution

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Table of Contents

Safety .........................................................................................................................................................................................................1

Handling Safety......................................................................................................................................................................................1

Electrical Safety .....................................................................................................................................................................................1

Deenergizing Safety ...............................................................................................................................................................................1

Battery Safety.........................................................................................................................................................................................1

Replacement and Recycling of Batteries ................................................................................................................................................1

Initial Inspection.......................................................................................................................................................................................2

Inspection ...............................................................................................................................................................................................2

Unpacking ..............................................................................................................................................................................................2

Placement ...............................................................................................................................................................................................3

Installation Instructions...........................................................................................................................................................................3

Checking Electrical Data........................................................................................................................................................................3

Electrical Connections............................................................................................................................................................................3

Mains Connections.................................................................................................................................................................................4

Rear Views ............................................................................................................................................................................................. 5

Common Fault........................................................................................................................................................................................6

Computer Interface Port (Optional)........................................................................................................................................................6

Emergency Power Off (EPO) Remote Shut Down and Signal Relay Port (Optional) ............................................................................6

Optional Equipment Installation ............................................................................................................................................................8

Galvanic Isolation Transformer..............................................................................................................................................................8

External Service Bypass Panel (SBP) ..................................................................................................................................................10

External Service Bypass Panel and Galvanic Isolation Transformer....................................................................................................11

External Run Battery Cabinet...............................................................................................................................................................12

Operating Instructions...........................................................................................................................................................................13

Switching On........................................................................................................................................................................................13

Switching Off .......................................................................................................................................................................................13

Setting the Voltage ...............................................................................................................................................................................13

External Service Bypass Panel Operation ............................................................................................................................................13

LEDs ....................................................................................................................................................................................................14

Batteries ..................................................................................................................................................................................................15

Automatic Battery Check .....................................................................................................................................................................15

Manual Battery Check..........................................................................................................................................................................15

Battery Replacement ............................................................................................................................................................................15

Storage.....................................................................................................................................................................................................15

Storage Conditions ...............................................................................................................................................................................15

Extended storage ..................................................................................................................................................................................15

Service .....................................................................................................................................................................................................15

Specifications ..........................................................................................................................................................................................16

Limited Warranty ..................................................................................................................................................................................16

Regulatory Agency Approvals ..............................................................................................................................................................17

APC Contact Information .....................................................................................................................................................................18

Latin America, South America .............................................................................................................................................................18

Europe, Middle East, Africa.................................................................................................................................................................18

Asia, Australia......................................................................................................................................................................................18

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Safety

This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries. It is intended for APC customers who setup, install, relocate, or maintain APC equipment.

Handling Safety

• Be careful. Do not lift heavy loads without assistance.

<18 kg (<40 lb.)

18-32 kg (40-70 lb.)

32-55 kg (70-120 lb.)

>55 kg (>120 lb.)

• Equipment with casters is built to move on a smooth surface without any obstacles.

• Do not use a ramp inclined at more than 10°.

• This equipment is intended for installation in a temperature-controlled indoor area (see the User's Manual for exact temperature range), free of

conductive contaminants.

Electrical Safety

• Do not work alone under hazardous conditions.

• High short circuit current through conductive materials could cause severe burns.

• A licensed electrician is required to install permanently wired equipment.

• Check that the power cord(s), plug(s), and sockets are in good condition.

• To reduce the risk of electric shock when grounding cannot be verified, disconnect the equipment from the AC power before installing or

connecting to other equipment. Reconnect only after all connections are made.

• Do not handle any kind of metallic connector before the power has been removed.

• Use one hand, whenever possible, to connect or disconnect signal cables to avoid a possible shock from touching two surfaces with different

electrical grounds.

• Connect the equipment to appropriate branch circuit/mains protection (fuse or circuit breaker). Connection to any other type of receptacle may

result in a shock hazard.

CAUTION!

• If the equipment has an internal energy source (the battery), the output may be energized when the unit is not connected to AC power.

• To deenergize permanently wired equipment: set the power switch to off (0 or down). Next set the AC circuit breaker to off (down). Then

disconnect the batteries (including any expansion units). Finally, disconnect the AC power from the building power supply.

• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life

support equipment or to significantly effect its safety or effectiveness is not recommended.

Deenergizing Safety

WARNING!

• This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts.

Repairs are performed only by factory trained service personnel.

• Do not dispose of batteries in a fire. The batteries may explode.

• Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.

• To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with

insulated handles.

• Replace batteries with the same number and type of batteries as originally installed in the equipment.

Battery Safety

Batteries must be recycled. Deliver the battery to an appropriate recycling facility or ship it to the supplier in the new battery’s packing material. See the new battery instructions for more information.

Replacement and Recycling of Batteries

See your dealer or the Battery Replacement Section of this User’s Manual for information on replacement battery kits and battery recycling.

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Initial Inspection

Inspection

Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.

Unpacking

Move the UPS, in its shipping package, as close to the desired location as possible. Then follow these instructions:

Use scissors or a knife to cut the plastic straps and open the package.

Unpack all visible foam pieces and the wooden unloading ramp.

Remove the carton liner. Unscrew the hold-down bolts

Pull out the two (2) metal bars and set aside.

Insert the metal pallet brackets into the holes on the unloading ramp.

Refer to this User’s Manual for safety information and installation instructions.

Lift off the cardboard box that covers the top and sides of the package. A wooden pallet forms the bottom of the box.

that secure the Smart-UPS DP to the pallet.

Open the literature kit and locate the two (2) metal pallet brackets.

Attach the unloading ramp to the pallet.

Have two (2) people, standing on either side of the Smart-UPS DP, wheel the unit down the unloading ramp. Do not stand in front of the UPS.

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