APC BR900G-GR User guide

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Installation and Operation Manual

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Back-UPS

BR900G-GR

Inventory Safety

This unit is intended for indoor use only.

Do not operate this uni t in direct sunlight, in contact wi th fluids, or where there is excessive dust or humidity.

Connect the battery

123

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Charge th e ba tt er y for at least 16 hours before use

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PowerChute® Person al Edition Software

Overview

PowerChute Personal Edition Softwa re allows you to use your computer to access additional power prote ction and management features of the Back-UPS.

Using PowerChute, you can:

• Preserve work in progress during a power outage by putting your computer into Hibernate mode. When the power returns, the computer will appear exactly as it did before the power outage.

• Configure the Back-UPS management features, such as power-saving outlets, shutdown parameters, audible alarms, and mo re.

• Monitor and view the status of the Back-UPS, including the estimated runtime, power consumption, power event history, and more.

A vailable features will vary by Back-UPS model and operating system. If you choose not to install PowerChute, the Back-UPS will still provide backup power and power protectio n to

connected equipment. However, you will only be able to configure a limited number of features using the display interface.

Compatibility

PowerChute is compatibl e with Windows operating systems only. For a detailed list of supported operating systems, go to www.apc.com, select Software & Firmware.

For Mac operating systems, we recommend using the nativ e shutdown application (within System Preferences) which recognizes your battery backup and allows you to configure shutdown of your system during power outages. To access this application, connect a USB cable from the Back-UPS on your computer, and see the documentation provided with your computer.

DATA PORT (POWERCHUTE POR T) to a USB port

Installation

Connect the Back-UPS to a computer using a USB cable. Plug one end into the POWERCHUTE PORT on the rear panel of the Back-UPS and the other into a USB port on your computer.

Insert the PowerChute CD into your co mputer and foll ow the on-scre en instr uctions. If your Back-UPS di d not come with a PowerChute CD, download the software from www.apc.com, sele ct Software & Firmware.

Back-UPS BR900G-GR Installation and Operation2

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Connect the equipment

Tel In

Serial

Backup

Surge Only

MASTER

Battery Backup and Surge Protect ed outlets

When the Back-UPS is receiving input power, the Surge Protection only outlets and the Battery Backup with Surge Protecti on outlets will supply power to connected equipment. During a power outage or other utility problems, only the Battery Backup outlets receive power for a limited time from the Back -UP S.

Connect equipment such as printers, FAX machines, scanners, or ot her perip herals that do not need battery backup power to the Surge Protection Only outlets. These outlets provide full time protection from surge s even if the Back-UPS is switched off.

USB &

Tel Out

Battery

Controlled by MASTER

Master and Controlled outlets

Controlled by MASTER

T o conserve electricity, when the device connected to Master Outlet goes into Sleep or Standby mode, or turns off, the Controlled by Master device(s) will shut down as well, saving electricity.

Connect a master device, such as a desktop

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computer or audio/visual rec ei ver to the Master outlet. Connect periphe ral devices such as a pr inter , speakers, or a scanner to the Controll ed by Master outlets.

USB and Serial Data port To use PowerChute Personal Edition, connect the supplied USB software cable or serial cabl e

Telephone ports Connect a telephone cable to the IN port, and a modem to the OUT port.

Surge Protection outle ts,

Controlled by Master outlet

Surge Protection outle ts These outlet s provide full-time surge pr otection, when the unit is turned on or of f. Connect a

AC Power Cable Connect the Back-UPS to A/C power.

Battery Backup outlets with

Surge Protection

Battery Backup, Control led by

Master outlet wit h Surge Protection

Master outlet Connect the master device to this outlet, in most scenarios, this will be the main computer.

Gigabit Ethernet

surge-protected ports Circuit breaker Use to reset the system after an overload or short cir cuit.

(not included).

These outlet s provide surge protection duri ng a power outage. These outlet s will disconnect from A/C power during a power out age, or in the event that the Master outlet goes into Sleep mode.

printer, scanner or other devices that do not require batter y backup protection.

During a power outa ge or ot her utility problems, these outlets provide power from the Back-UPS battery. Connect critical equipment such as deskt op com puter, comp uter monitor, modem or other data sensitive devices to these outlets.

During a power outa ge or ot her utility problems, these outlets provide power from the Back-UPS battery.

These outlet s wil l disconnect from A/C power during a power outage, or in the event that the Master outlet goes into Sleep mode.

Connect crit ical equipment such as desktop computer, computer monitor, modem or other data sensitive devices to these outlets.

Use an Ethernet cable to connect a modem to the IN port, and a computer to the OUT port.

Back-UPS BR900G-GR Installation and Operation

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Operation

Power-Saving Function

To conserve electricity, configure the Back-UPS to recognize a Master device, such as a desktop computer or an A/V re ceiver, and Controlled peripheral devices, such as a print er, speakers, or a scanner. When the Master device goes into Sleep or Standby mode, or is switched OFF , the Controlled device(s) will be switched off as well, saving electricity.

Notes: Devices that provide network services (such as routers, modems, or wireless printers) should not be plugged into the Controlled outlets. The Back-UPS Pro ships with t his Power-Saving feature DISABLED. If you wish to use this feature, follow the instructions below:

Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The

Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate .

Disable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The

Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the display will extinguish.

Setting the threshold. The amount of power used by a device in Slee p or Sta ndby mode varies betwe en devi ces. It

may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.

1. Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it OFF.

2. Press DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon flashes three times and the Back-U PS beep s thre e tim es .

3. The Back-UPS will now recognize the threshold level of the Master device and save it as the new threshold setting.

Power-Saving Display

The display interface can be configured to be continuously illuminated, or to save energy, it can be configured to extinguish after a period of inactivity.

1. Full Time Mod e: Press a nd hold

DISPLAY for two sec onds. The display will i lluminate and the Bac k-UPS will beep

to confirm the Full-Time mode.

2. Power-Saving Mode: Press and hold

DISPLAY for two seconds. The display will go dark and the Back-UPS will

beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is pressed, it then goes dark after 60 secon ds of no activ ity.

Unit sensitivity

In situations where th e Back-UPS or conne cted equip ment appears t oo se nsitive to inpu t voltage, it may b e necessary to adjust the trans fer voltage. Adjust the sen sitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the more often the Back-UPS will switch to battery power.

1. Ensure the Back-UPS is connected to A/C power, but is OFF.

2. Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will flash on and off, indicating that the Back-UPS is in programming mode.

3. Press

POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to

confirm the selection.

Generator Sensitivity Default Sensitive Loads

Low sensitivity Medium sensitivity (Default) High sensitivity

Input voltage is extremely low or

156-300 Vac 176-294 Vac 176-288 Vac

high. Not recommended for computers.

The Back-UPS frequently swi tches to battery power.

Back-UPS BR900G-GR Installation and Operation4

The connected equipment is sensitive to voltage fluctuations.

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Front Panel Buttons and Display Interface

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Use the three buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.

Front panel

Mute button

Power On/Off button

Display button

Display inter face

On Line—The Back-UPS is supplying conditioned A/C power to connected equipment

Power-Saving—Master and Controlled outlets are enabl ed, saving power when the master devi ce goes into sleep

or standby mo de Load Capacity—The load is indicated by the number of sections illuminated, one to five. Each bar represents 20%

of the load. Battery Charge—The batt ery charge level is indicated by the number of sections illuminated. When all five blocks

are illuminated, the Back-UPS is at full charge. When one bl ock is filled, the Back-UPS is near th e end of i ts battery capacity, the indi cator will flash and the Back-UPS will beep continuously.

Overload—The power demand from the load has exceeded the capacity of the Back-UPS.

Event—The event counter shows the number of events that occurred that caused the Back-UPS to swit ch to on-

battery operation. Automatic Voltage Regulation—The Back-UPS can compensate for high or low input voltage.

When illuminated, th e Back-UPS is compensating for low input voltage.

When illuminated, the Back-UPS is compensating for high input voltage.

Input volt age. Output voltage.

System Faults—The system has a fault. The fault numb er wi ll il luminate on the display interface. See “System Faults” on page 6.

Mute—If the line through the speaker icon is illuminated, the audi ble alarm has been turned off .

Replace Battery—The battery is not connected or is nearing the end of its useful life. Replace the battery.

On Battery—The Back-UPS is supplying battery backup power to the connected equipment, it will beep four times

every 30 seconds.

Back-UPS BR900G-GR Installation and Operation

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Warnings and System Faults

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Audible Warnings

Four Beeps Every 30 Seconds Continuous Beeping

Continuous tone Chirps fo r 1 Mi n ut e ev e ry 5 hours

Warning Icons

If these icons are

illuminated... This may be the problem.

The Back-UPS is operating on A/C power, but is overloaded. Disconnect one of the devices connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and will continue to operate normally .

The Back-UPS is oper atin g on batt ery po wer, but is ov erload ed. Dis conn ect one o f the devi ces conn ect ed to the Back-UPS. If the Overload i con stops flashing, the Back-UPS i s no longer overloaded and will continue to operate normally .

The Back-UPS is operating on A/C power, but the battery is not funct ioning properly. Contact APC Customer Servic e to ord er a repl acement battery. See “Replacement Battery” on page 9.

Back-UPS is running on battery. You shou ld consider saving any work in progress. Low battery condition and battery run-time is very low. Promptly save any work in progress, exit

all open applicati ons, and shut down the operating sys tem. Battery Backup outp uts are overloaded.

Battery fails th e automatic diagnostic tes t and should be replaced.

The Back-UPS is operating on battery power and the battery power is gettin g low. Shut down all connected equipment to avoid losing unsaved data. When possible, connect the Back- UPS to A/C power to recharge the battery.

System Faults

The Ba ck - UP S w il l dis pl ay th e s e fau lt m essage s.

On-Battery Overload T urn the Back-UPS off. Disconnect non-essential equipment from

F01

On-Battery Outpu t Shor t Turn the Back-UPS off. Disconnect non-es sential equipment from

F02

On-Battery Xcap Over load

F03

Clamp Short

F04

Charge Fault

F05

Relay Welding

F06

Temperature

F07

Fan Fault

F08

Internal Fault

F09

the Battery Backu p outl ets and the turn Back-UPS on. the Battery Backu p outl ets and the turn Back-UPS on.

Faults F03-F0 9 cannot be corrected by the user. Contact APC Technical Support for assistance .

Back-UPS BR900G-GR Installation and Operation6

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Function Button Quick-Reference

Timing

Function Button

Power Power On

(seconds) UPS Status Description

0.2 Off

Press POWER to start receiving input A/C power . If A/C in put power is not available, the Back-UPS will run on battery power.

Power Off

Display Status Inquiry

Full-Time/ Power-Saving modes

Mute Event Specific

General Status Enable/Disable

Sensitivity

Master/Controlled outlet Enable/Disable

Master/Enable Thresho ld Calibration

2On

0.2 On

2On

0.2 On

2On

6Off

2On

6On

The Back-UPS is not receiving input A/C power, but is providing surge protection.

Verify the status or condition of the Back-UPS. The LCD will illuminate for 60 seconds.

The LCD will illuminate and the Back-UPS will beep to confirm the Full-T ime mode. The LCD will not illuminate and the Back-UPS will beep to confirm the Power-Saving mode. While in Power-Saving Mode, the LCD will illuminate if a button is pressed, then goes dark after 60 seconds of no activity.

Disable any audible alarms caused by an event.

Enable or di sable the audi ble alarms. The Mute i con will illum inate and the Back-UPS will beep one t ime. The Mute function will not activa te unless the Back-UPS is operating on battery power.

The Load Capacity icon wil l bl ink, indicating that the Back-UPS i s in program mode. Use the P and High, stop at selected sensitivity. The Back-UPS will beep to confirm selection. See Configuration for details.

The leaf icon will not il lumin ate indicat ing th at the M aster Out let featu re is disabled, or illuminate to indicate the Master Outlet feature is enabled. The Back-UPS will beep once.

While calibrating the threshold setting, the device connected to the Master Outlet s hould be t urned o f f or plac ed i n S t andb y or Sle ep mode. Upon completion, Power-Saving icon will flash 3 times and beep 3 times.

OWER button to scroll through Low, Medium,

Self-Test (manual)

Event Reset

Fault Reset

6On

0.2 On

2Fault

Back-UPS BR900G-GR Installation and Operation

The Back-UPS will perf orm a test of the internal battery. Note: This will happen automatically when the Back-UPS is turned ON.

When the Event screen is visible, press and hold DISPLAY, then press

POWER, to clear the A/C failure event count er.

After a fault has been identified, press POWER to remove the visual indication and return to standby statu s.

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Troubleshooting

Problem Possible Cause Correctiv e Action

Back-UPS will not turn on. The Back-UPS is not connected to A/C

power. The circuit breaker has been tripped. Disconnect non-ess ential equipment from the

The internal battery is not connected. Connect the battery. The A/C input voltage is out of range. Adjust the transfer voltage and sensitivity range.

The Back-UPS does not provide power during a A/C power outage.

The Back-UPS is operating on battery p o wer, while con nected to A/C power.

The Back-UPS does not provide the expe ct ed amo u nt of back up time.

The

REPLACE BATTERY indicator

is illu mi n a t e d. The

OVERLOAD indicator is

illuminated.

The

SYSTEM FAULT indicator is

illuminated, all the front panel indicators ar e flashin g .

Power is not supplied to some outlets.

The Controlled outlets are not supplying power, even though the Mast er de v ic e is no t in slee p mode.

Ensur e th at essen ti al equip m e n t is not plugged into a

The plug has partially pulled out of the wall outlet, the wall outlet is no long er r eceiving A/C power, or the circuit breaker has been tripped.

The Back-UPS is performing an automatic self test .

The A/C input voltage is out of range, the frequency is out of range, or the waveform is distorted.

Battery Backup outlets may be fully or improperly loa ded.

The battery was recently discharged due to a power outage and has not fully recharged.

The battery has reac hed the end of its useful life.

The equipment connected to th e Back-UPS is drawi ng m o re po w e r th an the Back-UP S ca n provide.

There is an internal fault. Determine which internal fault message is

Power to the Controlled outlets has intentionally been turned off.

The Master Outlet thre shold may be incorr e ctly set .

SURGE ONLY outlet.

Ensure that the Back-UPS is securely connected to an A/C outlet.

Back-UPS. Reset the circuit breaker. Re-connect equipment one item at a time. If the circuit breaker is tripped again, disconnect the device that caus ed the trip.

Disconnect equipment from the outlet and re-connect to a Battery Backup o utlet.

Ensure that the p lug is fully inserte d into the wall outlet. Ens ure t hat the wall out le t is r ecei vin g A/C power by checking it with another device.

No acti o n is necessary.

Adjust the transfer voltage and sensitivity range.

Disconnect non-es sential equipment fr om the Battery Backup out lets and connec t the equipment to

SURGE ONLY outlets.

Charge the battery cartridge for 16 hours.

Replace the bat t er y.

Disconnect non-es sential equipment fr om the Battery Backup out lets and connec t the equipment to

SURGE ONLY outlets.

displayed by matching the number displayed on the LCD with the corresponding Fault Message (see System Faults) and contact APC Tec hnical Support.

Confirm that t he corr ect pe riph erals a re conne cted to Controlled outlets. If this featur e is not desired, disable the Power-Saving Master and Controlled outlets.

Adjust the threshol d f or when the Master outlet signals the Controlled outlets to shut down.

SURGE ONLY

Back-UPS BR900G-GR Installation and Operation

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Specifications

Model BR900G-GR VA 900 VA Maximum Load 540 W Nominal Input Voltage 230 V Online Input Voltage Range 176 V to 294 V Automatic Voltage Regulation 188 V-216 V +11.2%

252 V-282 V -11.2% Frequency Range 50/60 Hz ± 1 Hz On-battery wave shap e St ep-approximated sine-wave Typ ical Recharge Time 8 hours Transfer Time 10 ms, maximum Operating Temperature 0° to 40° Storage Temperature -5° to 45° C (23° to 113° F) Unit Dimensions 25 × 10 × 38.2 cm (9.8 × 3.9 × 15 in) Unit Weight 1 1 kg (24 lbs) Interface Seria l, USB On-Battery Runtime Go to: www.apc.com Replacement Battery

The battery cartri dge typically lasts 3 to 6 years . Environmental factors impa ct battery life. High temperatures, poor quality A/C power, and frequent, short deration discharges will shorten battery life. To order replacement battery cartridge APCRBC123, refer to the APC Web si te, www.apc.com.

Recycle used battery cartridges.

C (32° to 104°F)

APC Customer Support Worldwide

Internet Telephone

http://www.apc.com/support + 888 272 3858

W arranty

The standard warranty is two (2) years from the date of purchase. APC st andard procedure is to replace the original unit with a factory reconditioned unit. Cust om ers who must have th e original unit ba ck due to the assignment of asset tag s and set depreciat ion schedule s m u st declare such a need at first contact with an APC Techn ical Support representativ e. APC will ship the replacement unit once the defective unit has been re ceive d by t he repa ir dep artmen t, or cro ss- ship u pon t he r ecei pt o f a vali d cr edit car d numb er. The custo mer p ays for shipping the unit to APC. APC pays ground freight transportation costs to ship the re placement unit to the customer.

Back-UPS BR900G-GR Installation and Operation

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Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the

TROUBLESHOOTING section of the manual to eliminate common problems.

2. If the problem persists, cont act APC Customer Suppor t through the APC Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase . The model and

serial numbers are located on the rear panel of the unit and are available through the

LCD display on select models.

b. Call APC Customer Support and a technician will attempt to solve the problem over the

phone. If this is not possible, the technician will issue a Returned Material

Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free. d. Service procedures and return s may vary inter nationally. Ref er to the APC Web site for

country specific ins tructions.

3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage

sustained in transit is not covered under warranty. For the UPS, always DISCONNECT THE

BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The battery may remain in the unit.

4. Write the RMA# provided by Cust omer Support on the outside of the package.

5. Return the unit by insured, pre-paid car rier to the address provided by Customer Support.

© 2010 APC by Schneider Electric. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Cor poration, or their affiliated companies. All other trademarks are property of their respective owners.

990-3972A

03/2011