Alcatel-Lucent OT-111 User Manual

Your mobile ..................

Keys in idle mode

Left softkey:

ccess Option/

Menu/Confirm

Display a message

received

Send key:

Pick up / Send call

Call memory (short

eypress)

oicemail (long

keypress)

nsert a smart

punctuation

Keypad lock/unlock

(long keypress)

In edit mode

- Short keypress: ccess the

a language list

- Long keypress:

insert zero

(1)

OT-S121/OT-S211/OT-V212.

Right softkey:

elete/Back/Mute

the ring tone

End key:

Power on /Power off

long keypress)

(

nd call

Return to the main

screen

Reject a call

Navigation key:

: Messages

: Directory

Scroll/adjust volume

during a call

: Alarm

: Mode

(1)

M Radio

Toggle among th e

menus

: Same as left

softkey/quick access

Vibrator (long

keypress)

Validate selected

word

Add a word

Getting started ............

2.1 Remove the back cover

.2 Insert and remove the SIM Card

Inserting the SIM card in order to use your phone. To insert your SIM card, turn off your phone by holding down the key.

Fit the SIM card with the chip (the gold connectors) facing downwards. Slide

he SIM card into its compartment,

t ensuring that the cut-off corner is in the right way. Push the SIM card with your

inger to release it.

emove the SIM Card

Please remove the battery before removing the SIM card.

2.3 Insert and remove the battery

To remove the battery, do the same as in the above, but in reverse.

2.4 Charge the battery

OTICE :If the batter y is completely empty, it may probably take 20

N minutes before the charging indicator appears on the display or any calls can be made

1 2

Menu..............................

Select the item you require using the navigation keys ( , ), then

ress the left softkey again to confirm.

Directory: Access/create directory files and make calls from your directory.

Messages: Read, write and send your SMS. View your messages in

our inbox, outbox. Adjust the settings and activate/deactivate SMS

(1)

message reception.

Sounds: Change the mode, volume, ringtones, SMS, power on/off sounds, key beep.

isplay: Change the main screen wallpaper, colours/reverse, power

on/off display, screensaver and contrast.

Settings: Set the time, date, language, security mode, answer mode, etc

Call services: Access functions such as: voicemail number, call

emory, call settings, network, forward and call barring.

ames: Play the 2 games embedded in your telephone.

ools: Access theAlarm and Calculator functions.

(2)

Access the Operator services.

ervices

Main screen icons ........

Battery charge level

ibrate mode

Silence mode

Unread message

Message list is full

(

Contact your network operator to check service availability.

(2)

Depending on your operator's network.

oicemail message arrived

Missed call

Call forwarding activated: your calls are forwarded

Alarm programmed

oaming indicator

Home zone indicator

Signal strength indicator

eypad lock

FM Radio

Tools ..............................

.1 Alarm

+ = “snooze”: The alarm will ring again after 5 minutes.

+ = “stop”

When the phone is switched off,the alarm will still go off.

.2 Calculator

5.3 FM Radio

f FM radio is available

: increase volume

: decrease volume

switch to the previous station in automatic search mode

switch to the next station in automatic search mode

: Switch between auto and fixed in Search Mode

- (long keypress): go to saved stations

(1)

OT-S121/OT-S211/OT-V212.

(1)

Calls ..............................

6.1 Make a call

Dial number then press .To hang up, press .

If you make a mistake, press . Press and hold the key to delete all

the digits.

Make an emergency call

Dial 112 or the relevant emergency number and press . Emergency calls can be made at any time without the SIM card or PIN

ode. Once the call has been made, the screen will display:“SOS”.

ake an international call

Hold down until the “+” is displayed, then enter the country and

rea codes, then complete the number and send the call.

Call a number from the directory

Press to access the directory.

Select the desired phone number and press .

6.2 Incoming call

ou can reject a call with automatic sent message.

6.3 Available functions during the call

Access the available options during a call by pressing .

6.4 Call your voicemail

Make a long keypress on the key.

(

Contact your network operator for more information.

456

(

Messages ......................

Press and select “Messages”.

.1 Create an SMS

“Messages” “create” Abc

and choose your action:

Send: send the message to a recipient.

end to many: send the message to a group of people you have

defined

Send to email: send a message to an email address

ave: save the message in the unsent box and send it later.

S Templates: use or modify an existing message. Discard: discard the message.

redictive (T9): select this mode to enter the words more quickly.

P 123: switch to numeric mode T9 help: help menu for the predictive mode

.2 Read an SMS

In the inbox, read and unread messages are shown with different icons.

ress for a quick access to reply SMS

The outbox included sent and unsent messages.

(1)

7.3 Inbox/Outbox

Select the message and press and choose your option: Reply/Delete/ Forward message/Archives/Modify/Extract number/Call number.

(1)

Contact your network operator for service availability.

Directory ......................

You may store up to 255 entries in the phone memory.

8.1 Directory menu

View: access the list of contacts (in alphabetical order). Create: enter number and name of a new contact. Delete: delete the selected contact. Copy: copy the selected contact from the SIM memory to the phone

memory and vice versa.

Caller group: group together names by category. Select Dir.: select the SIM directory, Phone directory or both at the

same time. Memory status: check the number of contacts and the memory space left.

My number: enter your own phone numbers for future reference. Speed Dial: set up speed dial for each key from to .

8.2 Create a contact

select “create” and enter number and name of a new contact.

8.3 Consult your directory (“View”)

Select “Dir.” then “View” to access the list of your contacts

Available options in the contact list

Once you have selected a name, press to access the following options: Call number/Send me ssage/Details/Mod ify/Delete/Copy/ Caller group/Search number.

Caller group

You can group together names by category and select a special ringtone. For each group, you can select the following options: Modify/Ringtone/SMS alert/Members/Add member/Delete all.

Sounds ..........................

From the main menu, select “Sounds” and select one of the following options in order to customise your telephone.

9.1 Mode

Ringtone: only the tone is played. Vibrate: the phone will vibrate only (but the alarms and low battery

sound will still function).

Vibrate & ring: vibrator and tone at the same time. Vibrate then ring: vibrator then tone. Vibrate.Beep.Ring: vibrator then warning beep, then tone. Silence: no sound no beep (but the alarms and low battery sound will

be played anyway).

9.2 Volume

The volume can be adjusted to one of the set levels.

Display ..........................

(1)

/Reverse

(1)

(2)

10.1 Wall paper

Select the image you wish to be displayed as the idle screen.

10.2 Colours

Choose different colors for the presentation of the screen.

10.3 Backlight

Select the length of time the backlight will be displayed: 7s, 15s, 20s, 30s.

(1)

OT-S210/OT-S211/OT-V212.

(2)

OT-S120/OT-S121/OT-111.

Settings ........................

11.1 Clock

Set time and date, time format, display (show or hide the clock).

11.2 Languages

To choose the language in which the messages will be displayed.

11.3 Dictionary

Create, modify or delete a word in your personal dictionary. When creating an SMS, the words in this dictionary will be automatically called up if you have selected the Predictive Mode (T9).

11.4 Auto keypad lock

Select the length of time before the keypad will be locked if the handset is not used. From this function you may select a timing of 5 to 40 seconds, or to set it “off” if you prefer to lock it manually.

11.5 Auto power

11.6 Answer mode

11.7 Factory reset

Call services..................

12.1 Call memory

From the main screen, press and your phone display a call list. Each call is displayed with an icon indicating the type of call.

Select a telephone number in the list and press to redial it or press

to access the following options :

Details: display information on the selected call. Save number: store the number in your directory. Send message: create an SMS. Call number: call the selected number. Modify: modify the number, then call it or save it. Delete: delete the number selected. Delete all: delete the entire list.

12.2 Call settings

Minute alert/Call waiting/Auto redial/Billing/Duration/Amount/Hide my ID/Reject with SMS.

12.3 Call services

Network/Call forwarding/Call barring.

(1)

Contact your network operator for more information.

9 10

(1)

Games ..........................

13.1 Russia

The aim of this game is to make as many complete lines of bricks as possible.

Key functions:

Same as

Move left

13.2 Bricks

The aim is to break as many bricks as possible with a bat and ball.

3 lives per game.Miss a ball = lose a life

Bonus depending on the position in which the ball hits the bricks.

Key functions:

(1)

OT-S210, OT-S211, OT-V212 do not include this game.

(1)

Same as

Move left

Shoot first ball

Same as

Rotate the brick

Move right

Drop the brick

Same as

Move right Shoot first ball

ALCATEL is a trademark of Alcatel-Lucent

and used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves

the right to alter material or technical

specification without prior notice.

Prolonged exposure to music at full volume on the music player may damage the listener's hearing. Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.

English - CJB2044ALAAA

Safety and use ......................

We recommend that you read this chapter carefully before using your phone. The

manufacturer disclaims any liability for damage, which may result as a consequence

of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given studies, which show that using a mobile phone while driving a vehicle

constitutes a real risk, even when the hands-free kit is used (car kit, headset...),

drivers are requested to refrain from using their mobile when the vehicle is not

parked.

When switched on,your phone emits electromagnetic waves that can interfere with

the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure

that there is no problem:

- do not place your phone on top of the dashboard or within an airbag deployment

area,

- check with your car dealer or the car manufacturer to make sure that the

dashboard is adequately shielded from mobile phone RF energ y.

CONDITIONS OF USE:

•

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated

areas. As with any type of equipment now in regular use, mobile telephones can

interfere with other electrical or electronic devices, or equipment using radio

frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey all

signs and instructions posted in a fuel depot, petrol station,or chemical plant, or in

any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical

devices such as a pacemaker,a hearing aid or insulin pump, etc . In particular when

using the phone, you should hold it against the ear on the opposite side to the

device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear.

Also move the handset away from your ear while using the “hands-free” mode

because the amplified volume might cause hearing damage. Do not let children use the phone and/or play with the telephone and accessories

ithout supervision.

hen replacing the cover please note that your phone may contain substances that

ould create an allergic reaction.

lways handle your phone with care and keep it in a clean and dust-free place .

ou are advised to switch off the telephone from time to time to optimise its

erformance.

Do not allow your phone to be exposed to adverse weather or environmental

conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The

manufacturer’s recommended operating temperature rangeis -20°C to +55°C. Over

55°C the legibility of the phone’s display may be impaired, though this is temporary

and not serious.

Emergency call numbers may not be reachable on all cellular networks. You should

never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself.

Do not drop, throw or bend your mobile phone.

Do not paint it.

Use only Alcatel batteries, battery chargers, and accessories that are compatible with

your phone model. TCT Mobile Limited and its affiliates disclaim any liability for

damage caused by the use of other chargers or batteries.

Your phone shouldnot bedisposed ofat amunicipal wastedisposal site.Please check

local regulations for disposal of electronic products.

Remember to make back-up copies or keep a written record of all important

information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing

lights, or when playing video games.These seizures or blackouts may occur even if a

person never had a previous seizure or blackout.If you have experienced seizures or

blackouts, or if you have a family history of such occurrences, please consult your

doctor before playing videogames on your phone or enabling a flashing-lights feature

on your phone.Parents should monitor their children’s use of video games or other

features that incorporate flashing lights on the phones. All persons should

discontinue use and consult a doctor if any of the following symptoms occur :

convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or

disorientation. To limit the likelihood of such symptoms, please take the following

safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and rest

for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing, stop

the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in

your hands, arms, shoulders, neck, or other parts of your body. Follow the

instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other

musculoskeletal disorders.

13 14

Prolonged exposure to musicat full volume on the musicplayer may damage

the listener's hearing. Set your phone volume safely. Use only headphones

recommended by TCT Mobile Limited and its affiliates.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your country

regarding taking photographs and recording sounds with your mobile telephone.

Pursuant to such laws and regulations, it may be strictly forbidden to take

photographs and/or to record the voices of other people or any of their personal

attributes, and duplicate or distribute them, as this may be considered to be an

invasion of privacy. It is the user's sole responsibility to ensure that prior

authorization be obtained, if necessary, in order to record private or confidential

conversations or take a photograph of another person; the manufacturer,the seller

or vendor of your mobile phone (including the operator) disclaim any liability which

may result from the improper use of the mobile phone.

• BATTERY:

efore removing the battery from your phone, please make sure that the phone is

witched off. Observe the following precautions for battery use:

Do not attempt to open the battery (due to the risk of toxic fumes and burns).

Do not puncture, disassemble or cause a short-circuit in a battery,

Do not burn or dispose of a used battery in household rubbish or store it at

emperatures above 60 °C.

atteries must be disposed of in accordance with locally applicable environmental

egulations. Only use the battery for the purpose for which it was designed. Never

se damaged batteries or thosenot recommended byTCT MobileLimited and/or its

ffiliates.

They will then be recycled, preventing substances being disposed of in the

environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.All products with this sign must

be brought to these collection points.

In non-European countries:

Items of equipment with this symbol are not be thrown into ordinary bins if your

country or your region has suitable recycling and collection facilities;otherwise they

are to be taken to collection points for them to be recycled.

his symbol onyour telephone,the battery and the accessories means

hat these products must be taken to collection points at the end of

their life:

- Municipal waste disposal centres with specific bins for these items of

equipment

- Collection bins at points of sale.

CHARGERS:

•

Mains powered chargers will operate within the temperature range of: 0 °C to 40

°C.The chargers designed for your mobile phone meet with the standard for safety

of information technology equipment and office equipment use. They should be used

for this purpose only.

NOTICE:Your mobile is not designed for chargers connected through USB cable to

a computer.Please use dedicated charger to charge your mobile .

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European

Directive 1999/5/EC (R&TTE) is required of allmobile phonemodels before they can

be put on the market. The protection of the health and safety for the user and any

other person is an essential requirement of these standards or this directive.

THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN

REQUIREMENTS REGARDING EXPOSURE TO RADIOWAVES.

Your mobile phone is a radio transmitter/receiver.It was designed and manufactured

to comply with the radiofrequency (RF) exposure thresholds recommended by

international requirements (ICNIRP)

(Recommendation 1999/519/EC)

These l imits are part of a set of requireme nts and establi sh author ised

radiofrequency levels for the public. These limits were established by independent

groups of experts on the basis of regular and detailed scientific assessments. They

include a significant safety margin intended to ensure the safety of all, regardless of

age or state of health.

The exposure standard for mobile phones is determined by a measurement unit

known as the Specific Absorption Rate or “SAR”.The SAR limit is set by international

requirements or by the Council of the European Union at 2 watts/kilogram (W/kg)

averaged over 10 grams of body tissue.The tests used to determine SAR levels were

carried out on the basis of standard usage modes with the phones transmitting at

their maximum power level over the entire range of frequency bands.

(

The ICNIRP requirements are applicable in the following regions: Central America (except Mexico), South America, North and South Africa, Pacific Asia (exceptTaiwan and Korea),Australia.

(2)

The European recommendation (1999/519/EC) is applicable in the following regions: Europe, Israel.

(1)

and by the Council of the European Union

(2)

Although the SAR was established at the highest certified level, the actual SAR level

for the mobile phone during use is generally much lower than the maximum values.

In fact, since mobile phones are designed to operate at many different power levels,

they only use the minimum level of power required to provide a connection to the

network.In theory, the closer you are to a base station antenna,the lower the power

level required by the mobile phone.

The highest tested SAR value for this mobile phone for use at the ear and

compliance against the standard is 1.1 W/kg (OT-S120/S121/S210/S211/V212) and

1.16 W/kg (OT-111). While there may be differences between the SAR levels on

various phones and at various positions, they all meet the relevant International

guidelines and EU requirements for RF (radio-waves) exposure.

The World Health Orga nisation (WHO) consi ders th at presen t scien tific

information does not indicate the need for any special precautions for use of mobile

phones. If individuals are concerned, they might choose to limit their own or their

children’s RF exposure by limiting the length of calls,or using “hands-free” devices to

keep mobile phones away from the head and body (fact sheet n° 193). Additional

information about electromagnetic fields and public health are available on the

following site: http://www.who.int/peh-emf.

Although no danger relating to the use of telephone was ever proved, the World

Health Organisation advises as a precautionary measure to use your telephone with

a good level of network reception as indicated on the telephone display (4 to 5bars).

It is also advised to keep the telephone, during communications, away from the belly

of pregnant women and from the lower abdomen for teenagers.

Your telephone isequipped witha built-inantenna. For optimal operation, you should

avoid touching it or damaging it.

General information ............

Website:www.alcatel-mobilephones.com

•

The marking indicates that your telephone complies with

1999/5/EC (R&TTE)" directive and that the accessories concerned

" comply with current EC directives.The entire copy of the Declaration of Conformity for your telephone can be obtained through our

ebsite: www.alcatel-mobilephones.com.

Protection against theft

Your telephone is identified by an IMEI (phone serial number) shown

n the packaging label and in the product’s memory.We recommend

o that you note the number the first time you use your telephone by entering *, #, 0, 6, # and keep it in a safe place . It may be requested

y the police or your operator if your telephone is stolen.This number

b allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.

(1)

Disclaimer

There may be certain differences between the user manual description

nd the phone’s operation, depending on the software release of your

a telephone or specific operator services.

9 Text Input is licensed under one or more

T of the following: U.S. Pat. Nos. 5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554,

,286,0 64, 6,307,54 8, 6,307,54 9, and

6 6,636,162, 6,646,573; European Pat. Nos. 0 842 463 (96927 260.8), 1 0 10 057

98903671.0), 1 018 069 (98950708.2); and

( additional patents are pending worldwide

• Hot Line Number: see the “TCT Mobile Services” leaflet or go

to our Internet site.

n our Internet site, you will find our FAQ (Frequently Asked

O Questions) section. You can also contact us by e-mail to ask any questions you may have.

Your telephone is a transceiver that operates on GSM networks with 900 and 1800 MHz bands.

16 17 18

(1)

Contact your network operator for service availability.

Telephone warranty ............

Congratulations on choosing this mobile phone - we hope that you will be completely satisfied with it. Your phone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice The warranty terms defined in the manual also apply to the battery and accessories sold with the phone but for a period of six (6) months shown on your original invoice. Under the terms of this warranty, you must immediately inform your vendor (or any repair centre approved by TCT Mobile Limited or its affiliates, which are listed on our website www.alcatel-mobilephones.com) in case of a conformity defect on your phone, and present the invoice given to you at the time of purchase. The vendor or maintenance centre will decide whether to replace or repair, as appropriate, all or any part of the telephone or accessory found to be defective; this warranty covers the cost of parts and labour but excludes any other costs. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. Servicing under the terms of this warranty, especially repair, modification or replacement of products, shall entitle to a ONE (1) month are statutor y provisions to the contrary. This warranty shall not apply to damage or defects to your telephone and/or accessory caused by:

1) failure to follow the instructions for use or installation,

2) failure to comply with technical and safety standards applicable in the geographical area where the equipment is used,

3) improper maintenance of batteries and other sources of energy, and of the overall electric installation,

(1)

The mandatory warranty period may vary if overriding statutory provisions are applicable in your jurisdiction.

(2)

The life of a rechargeable Alcatel telephone battery in terms of conversation time, standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your Alcatel phone during the first six months after purchase and for approximately 200 more recharges.

(2)

from the date of purchase

(1)

warranty unless there

(1)

4) accidents or consequences of theft of the vehicle in which the telephone is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather,

5) connecting or integrating the phone into equipment not supplied or not recommended by TCT Mobile Limited or its affiliates, without their express written consent for such,

6) any servicing, modification or repair performed by individuals not authorised by

TCT Mobile Limited or its affiliates,the vendor or the approved maintenance centre,

7) use of the equipment for a purpose other than that for which it was designed,

8) normal wear,

9) malfunctions caused by external causes (e.g., radio interference from other equipment, power or telephone line voltage fluctuations),

10) modifications made to the equipment even if required by changes in regulations and/or modification of network parameters,

11) faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage,

12) equipment on which markings or serial numbers have been removed or altered, and handsets on which labels have been removed or deteriorated shall be excluded from the warranty.

In accordance with the applicable law, your product is guaranteed against hidden defects (defects inherent in the design, manufacture, etc.). There are no express warranties, whether written or oral, other than this printed limited warranty,express or implied, of any nature whatsoever. In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to trading loss, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Troubleshooting....................

Before contacting the aftersales department, you are advised to follow the instructions below:

• You are advised to switch off the telephone from time to time to

optimise its performance.

• You are advised to fully charge the battery ( ) for optimal

operation.

• Avoid storing large amounts of data in your telephone as this may

affect the performance of your telephone.

and carry out the following checks:

My mobile phone does not switch on

• Press until the screen comes on

• Check the battery charge level

• Check the battery contacts, remove and reinstall your battery, then

turn your telephone back on

My phone has not responded for several minutes

• Press the key

• Remove the battery and re-insert it, then switch the phone back on

My screen is difficult to read

• Clean your screen

• Use your mobile phone in accordance with the recommended

conditions of use

My mobile phone turns off by itself

• Check that your keypad is locked when you are not using your

mobile phone

• Check the battery charge level

• Check that the function "Auto OFF" is not activated.

My mobile phone does not charge properly

• Make sure that your battery is not completely discharged; the

battery charge indicator can take several minutes and may be accompanied by a quiet hissing sound.

• Make sure charging is carried out under normal conditions (0°C

+40°C)

• Make sure your battery is inserted. It must be inserted before

plugging in the charger

• Make sure you are using an Alcatel battery and charger

• When abroad, check that the electrical current is compatible

• NOTICE: Your mobile is not designed for chargers connected

through USB cable to a computer. Please use dedicated charger to charge your mobile.

My mobile phone does not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card was correctly inserted

• Verify with your operator that your SIM card is 3V compatible; the

old 5V SIM cards cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialled a valid number and pressed the key

• For international calls, make sure you have entered the country and

area codes

• Make sure your mobile phone is connected to a network, and that

the network is not overloaded or unavailable

• Check your subscription with your operator (credit, SIM card valid,

etc.)

• Make sure you have not barred outgoing calls

21 22

Unable to receive incoming calls

• Make sure your mobile phone is switched on and connected to a

network (check for overloaded or unavailable network)

• Check your subscription with your operator (credit, SIM card valid,

etc.)

• Make sure you have not forwarded incoming calls

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the radio reception icon

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription

includes this service

• Check to be sure this feature does not require an Alcatel accessory.

When I select a number from my director y, the number is

not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the countr y prefix when calling a

foreign country

I am unable to create a file in my directory

• Make sure that your directory is not full; delete some files or save

the files in the product directory

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I can’t access my voicemail

• Make sure your operator’s voicemail number is correctly entered in

“Call services/Voicemail”

• Try later if the network is busy

I am unable to send and receive messages

• Check your phone memory as it might be full, if necessary, delete

some messages

• Contact your network operator to check service availability,see the

messages settings

• Verify the server centre number with your operator

• The server centre may be saturated;tr y again later

The << - >> icon is displayed

• You are outside the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)