Alcatel Onyx User Guide

Alcatel ONYX

™

Some of the contents in this manual may differ from your phone depending on the software of the phone. Actual color may vary. Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account. However, the Cricket privacy tools do not apply to applications available outside of Cricket. Please review the terms and conditions and the associated privacy policy for each location-based service to learn how location information will be used and protected. In addition, your Cricket phone may be used to access the internet and to download, and/or purchase goods, applications, and services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access to the Internet and certain Internet content. These controls may not be available for certain devices which bypass Cricket controls. © 2018 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered trademarks under license to Cricket Wireless LLC. Other marks are the property of their respective owners. Alcatel is a trademark of Nokia used under license by TCL Communication LTD. VERSO is a trademark of TCL Communication LTD. © 2018 TCT Mobile Limited. All rights reserved. TCL Communication Ltd. reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

This device meets applicable national SAR limits of

1.6 W/kg. SAR values can be found on page 82 of this user guide. When carrying the device or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF

www.sar-tick.com

exposure requirements. Note that the product may be transmitting even if you are not using it.

Table of contents

Getting started ..........................................................................................................5

Phone setup .................................................................................................................. 5

Extending the battery life ............................................................................................ 8

Powering your phone on/off ....................................................................................... 8

Getting around ........................................................................................................... 11

Getting to know your phone .................................................................................... 12

Key functions ............................................................................................................... 14

Phone calls ..............................................................................................................25

Making calls ................................................................................................................ 25

Receiving calls ............................................................................................................ 27

Adjusting your call settings ........................................................................................ 30

Contacts ..................................................................................................................33

Importing and exporting contacts ........................................................................... 33

Sharing contact information ..................................................................................... 33

Creating a contact .................................................................................................... 34

Adding a contact to Favorites ................................................................................. 34

Searching for a contact ............................................................................................ 34

Linking contacts .......................................................................................................... 35

Unlinking contacts ...................................................................................................... 35

Messaging ...............................................................................................................36

Opening the messaging screen ............................................................................... 36

Sending a message ................................................................................................... 36

Replying to a message .............................................................................................. 37

Forwarding a message .............................................................................................. 37

Copying a message ................................................................................................... 37

Changing message settings ...................................................................................... 38

Email ........................................................................................................................39

Setting up the first email account ............................................................................ 39

Checking your emails ................................................................................................ 39

Responding to an email ............................................................................................ 40

Writing and sending an email ................................................................................... 41

Adding and editing email accounts ....................................................................... 41

Changing general email settings ............................................................................. 42

Connecting to the Internet ....................................................................................43

Adding a new mobile data connection ................................................................. 43

Connecting to a Wi-Fi network ................................................................................. 44

Adding a Wi-Fi network ............................................................................................. 44

Checking the Wi-Fi network status ........................................................................... 45

Connecting to a WPS network ................................................................................. 45

Connecting to virtual private networks ................................................................... 46

Browsing the Internet .............................................................................................48

Opening a webpage or searching the web .......................................................... 48

Using multiple browser tabs ....................................................................................... 49

Switching between tabs ............................................................................................ 49

Setting the home page ............................................................................................. 49

Downloading files ....................................................................................................... 50

Changing browser settings ........................................................................................ 50

Mobile Hotspot & Tethering ...................................................................................51

To share your phone's data connection via USB ....................................................51

To share your phone's data connection as a portable Wi-Fi hotspot ................. 51

To rename or secure your portable hotspot ........................................................... 52

Using Wi-Fi Direct ....................................................................................................53

Connecting to another device via Wi-Fi Direct ..................................................... 53

Sending data via Wi-Fi Direct ................................................................................... 53

Receiving data via Wi-Fi Direct ................................................................................ 54

Bluetooth .................................................................................................................55

Turning Bluetooth on/off ............................................................................................ 55

Changing the device name ..................................................................................... 55

Pairing with another Bluetooth device .................................................................... 56

Unpairing from a Bluetooth device .......................................................................... 56

Sending data via Bluetooth ...................................................................................... 57

Receiving data via Bluetooth ................................................................................... 57

Entertainment ..........................................................................................................58

Capturing a photo .................................................................................................... 58

Adjusting camera settings ......................................................................................... 60

Recording a video ..................................................................................................... 61

Using your gallery ....................................................................................................... 63

Applications ............................................................................................................65

Google Apps ............................................................................................................... 65

Calculator .................................................................................................................... 67

Clock ............................................................................................................................ 67

Downloads .................................................................................................................. 68

Phone settings .........................................................................................................69

Network & internet ..................................................................................................... 69

Connected devices ................................................................................................... 70

APPs & Notifications ................................................................................................... 70

Security & location ..................................................................................................... 73

System .......................................................................................................................... 76

Updating software ...................................................................................................... 79

Troubleshooting.......................................................................................................80

For your safety ........................................................................................................83

General safety ............................................................................................................ 83

FCC RF Exposure Information (SAR) ......................................................................... 84

FCC compliance ........................................................................................................ 85

Hearing Aid Compatibility (HAC) regulations for mobile phones ........................ 87

CTIA ............................................................................................................................. 89

Distraction .................................................................................................................... 90

Product handling ........................................................................................................ 90

Electrical safety ........................................................................................................... 93

Interference ................................................................................................................ 94

Explosive environments .............................................................................................. 96

Specifications .........................................................................................................97

12 month limited warranty.....................................................................................98

Electronic Recycling ............................................................................................101

Battery Recycling (USA & Canada) ....................................................................... 101

Getting started

Phone setup

Installing the nano-SIM card

You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card since this phone supports hot swap.

1. Place the SIM tool in the hole next to the SIM/microSD tray and push until the SIM tray pops out.

2. Hold the nano-SIM card with the cut corner to the bottom right and insert into tray. If applicable, hold microSD card (not included) with ridge to the left and insert it into the tray.

3. Carefully close the SIM tray.

Note: MicroSD card sold separately.

WARNING: To avoid damage to the phone, only use a standard nano-SIM

card provided by your service provider.

Some applications may require a microSD card to work normally or to store data. Therefore, it is recommended that you keep a microSD card installed.

Charging the battery

Your phone’s battery should have enough power for the phone to power on, acquire a signal, and place several calls. You should fully charge the battery as soon as possible.

When the battery is low, a low-battery warning icon will appear on the screen.

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 10 minutes.

1. Insert the charger’s connector into the charging port. Be sure to insert the connector in the correct orientation. Do not force the connector into the port.

2. Plug the charger into a standard AC wall outlet.

3. When the battery is fully charged, unplug the charger and disconnect it from the phone.

WARNING: Only use Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone.

Extending the battery life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. Follow the helpful tips below to conserve your battery power:

• Reduce the time before the Sleep Mode function is activated.

• Lower the screen brightness.

• Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.

• Disable the GPS function when not in use. Most applications using this

function will periodically locate the GPS satellites for your current location.

Powering your phone on/off

Ensure that the nano-SIM card is in your phone and the battery is charged.

• Press and hold the Power key to power on your phone.

• To power it off, press and hold the Power key to open the options menu.

Tap Power off.

Setting up your phone for the first time

Follow the steps below to set up your phone for the first time or after a factory reset:

1. Tap the language field to select the language you want to use and then tap .

2. Insert a SIM card to connect to mobile network, or tap SKIP to set up later.

3. Select a Wi-Fi network, if the network is secured enter the password and tap CONNECT. To skip and set up Wi-Fi connections later tap SKIP and then CONTINUE.

4. Adjust Date & time if needed, then touch NEXT.

5. Enter your first and last name to allow your phone to personalize some

apps, then touch NEXT.

6. Tap Next to choose fingerprint as additional screen lock,

Fingerprint+Pattern, Fingerprint+PIN or Fingerprint+Password. Tap SKIP to set up later.

7. Tap Add face data to use face recognition to unlock your phone. Tap SKIP

to set up later.

8. Choose Protect your phone screen lock type Pattern, PIN or Password to

prevent others from using this phone. Tap Not now and then touch SKIP ANYWAY to continue.

9. You will be prompted to read Google's terms of service. Tap ACCEPT to continue.

10. You will be prompted to read Cricket's Terms and Conditions. Tap I AGREE

to continue.

Switching to Sleep Mode

To save battery power, Sleep Mode suspends your phone in a low-powerconsumption state while the display is off. Your phone also goes into Sleep Mode by itself when the display is automatically turned off after a certain period of time, which you can set by tapping Settings > Display > Sleep from the home screen.

Press the Power key to switch to Sleep Mode.

Waking up your phone

Press the Power key to activate your screen display.

Note: If you have set an unlock pattern, PIN, or password for your phone (see

Settings > Security & location > Screen lock) you’ll need to draw the pattern, enter the PIN/password, or use fingerprint to unlock your screen.

Getting around

Touch control

Your phone’s touch screen allows you to control actions through a variety of touch gestures.

• Tap: Tap the buttons, icons, or applications to select items or to open

applications.

• Press and hold: To open the available options for an item (such as a

message or link in a web page), press and hold the item.

• Swipe or slide: To scroll or toggle, quickly drag your finger vertically or

horizontally across the screen.

• Drag: To drag, press and hold before you start to move your finger. While

dragging, do not release your finger until you have reached the target position.

• Pinch: In some apps (such as Maps, Browser, and Gallery), you can zoom

in and out by placing two fingers on the screen and pinching them together (to zoom out) or spreading them apart (to zoom in).

• Rotate the screen: In certain applications, you can automatically change

the screen orientation from portrait to landscape by turning the phone sideways.

Getting to know your phone

Headset port

Speaker

LED Indicator

Sensor

Camera

Volume keys

Power key

Touch screen

Back key

Microphone Speaker

Charging Port

Recent apps key

Home key

Camera flash/Flashlight

Camera

Fingerprint sensor

SIM tray

Volume keys

Power key

Key functions

Key Function

Recent apps key

Home key From any application or screen, touch to return to the

Back key Touch to go back to the previous screen, close a

Power key Press: Lock the screen/Light up the screen.

Touch to switch between individual app activities and documents.

Home screen. Long press to activate Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.

dialog box, options menu, the notification panel, etc.

Press and hold: Show the popup menu to select from Power off/Restart/Airplane mode. Press and hold the Power key and Volume down key to capture a screenshot. Press and hold the Power key for at least 10 seconds to force reboot.

Volume Keys

In call mode, these keys adjust the earpiece or headset volume. In Music/Video/Streaming mode, adjusts the media volume. In general mode, these keys adjust the ringtone volume. Mutes the ringtone of an incoming call. In camera preview mode, press Volume up or down key to take a photo or press and hold to take burst shoot.

Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.

Status and notifications bar

Voice search

Shortcuts

Favorite shortcuts

Extended home screen

In addition to the main home screen, your phone has extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to access the extended home screen panels.

Choosing your wallpaper

1. Press and hold an empty place on the home screen and tap WALLPAPERS.

2. Tap a wallpaper and tap Set wallpaper. You can also tap My photos to use

photos as your wallpaper.

Adding items to your home screen

• To add an app to your home screen, press and hold the desired app, and

drag it to the home screen.

• To add a widget to your home screen, press and hold on a blank area of

the screen and tap WIDGETS. Press and hold the desired widget and drag it to the home screen.

Adjusting widget size

1. Press and hold a widget on the home screen and then release it.

2. An outline will appear around the widget. You can adjust its size.

Note: Not all widgets can be resized.

Organizing icons with a folder

1. Hold and drag an application over another to create folders.

2. To add more shortcuts into the folder, press and hold each shortcut and

drag them over the folder before releasing them.

Removing items from your home screen

1. Press and hold the item you want to delete until X Remove appears on the

screen.

2. Drag the item to X Remove and release your finger when the item turns

red.

Viewing your apps

Swipe up on the home screen to access all the applications on the phone. You can add apps to your home screen and uninstall or disable them.

Uninstall or Disable an application

1. Swipe up on the home screen.

2. Press and hold an application.

3. To uninstall an app, drag it to and release it.

4. To enable the disabled applications, swipe up on the home screen > Settings > Apps & notifications. Tap the application and tap DISABLE to enable it.

Note: Not all applications can be uninstalled or disabled.

Status and notification icons

Your phone will tell you exactly what’s going on by showing you simple icons. Here’s what they mean.

Status icons

GPRS connected Alarm is set

GPRS in use Bluetooth is on

EDGE connected

Connected to a Bluetooth device

EDGE in use Speakerphone is on

4G connected Phone microphone is mute

4G in use No SIM card installed

LTE connected Vibrate mode

LTE in use Battery is very low

Wi-Fi is on Battery is low

Connected to a Wi-Fi network Battery is partially decreased

Airplane mode Battery is full

Signal strength Battery is charging

No signal GPS is on

Notification icons

New Gmail message Missed call

New Email message Call forwarding is on

New text or multimedia message

Problem with SMS or MMS delivery

Carrier data use threshold approaching or exceeded

New voicemail Select input method

Upcoming event

Screenshot captured

Both USB tethering and portable hotspot are on

USB tethering is on More notifications are hidden

Portable Wi-Fi hotspot is on

Connected to VPN

Uploading data

Download finished

An open Wi-Fi network is available

Phone is connected via USB cable

System update available

Using the Notifications panel

Touch and drag the Status bar down to open the Notifications panel. Drag down once again to enter the Quick settings panel. When there are notifications, you can touch them to access notifications directly.

Notifications panel

When there are notifications, touch and drag down the Status bar to open the Notifications panel to read more detailed information.

Switch to the Quick settings panel.

Clear all events–based notifications (other ongoing notifications will remain).

Quick settings panel

Touch and drag the Notifications panel down or touch to open the Quick settings panel. This will allow you to access to frequently used settings like Wi-Fi, screen brightness, airplane mode, and others. You can open this panel from anywhere on your device, including your lock screen.

Touch to access Settings, where you can set more items.

Touch EDIT to customize your Quick settings panel.

Protecting your phone with a screen lock, pin, pattern, or Fingerprint

You can protect your phone by creating a screen lock. When enabled, you can swipe the screen, draw a pattern, enter a numeric PIN or password, or use fingerprint to unlock the phone.

1. From the home screen, swipe up on the home screen > Settings > Security

& location > Screen lock.

2. Tap Screen lock.

3. Tap Swipe, Pattern, PIN, Password, or Fingerprint.

• Tap None to disable screen lock.

• Tap Swipe to enable screen lock.

• Tap Pattern to create a pattern you must draw to unlock the screen.

• Tap PIN or Password to set a numeric PIN or a password that you must

enter to unlock your screen.

• Tap Fingerprint to add the fingerprint as additional screen lock.

Protecting your phone with encryption

You can encrypt all of the data on your phone: Google Accounts, application data, music and other media, downloaded information, and for example. If you do, you must enter a numeric PIN or password each time you power on your phone.

Warning: Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all of your data.

Encryption provides additional protection in case your phone is stolen and may be required or recommended by your organization.

Before turning on encryption, prepare as follows:

• Set a lock screen PIN or password.

• Charge the battery.

• Keep the phone connected to the charger.

• Schedule an hour or more for the encryption process: you must not

interrupt it or you will lose some or all of your data.

When you’re ready to turn on encryption:

1. From the home screen, swipe up on the home screen > Settings > Security & location > Encryption & credentials > Encrypt phone.

2. Read the information about encryption carefully.

The ENCRYPT PHONE button is dimmed if your battery is not charged or your phone is not plugged in. If you change your mind about encrypting your phone, tap .

3. Tap ENCRYPT PHONE.

The encryption process starts and displays its progress. Encryption can take an hour or more, during which time your phone may restart several times.

When encryption is completed, you’re prompted to enter your PIN or password.

Subsequently, you must enter your PIN or password each time you power on your phone.

Phone calls

Making calls

Calling from the dialer

1. From the home screen, tap .

2. Tap to open the dialer.

3. Enter the phone number with the on-screen keypad. Tap to delete

incorrect digits.

Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number.

4. Tap to place the call.

Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code, and then the phone number.

Dial a Recent Number

1. From the home screen, tap > .

2. Swipe the screen up or down and tap the contact or number to call.

Tip: You can search for a contact by tapping the search field above the contacts list.

3. Touch to view information or further operations, you can launch a new

call, send a message to the contact or number, view detailed information of the call, or clear the call.

Calling from your contacts

1. Swipe up on the home screen, tap .

2. Swipe your finger up or down to scroll through the contacts list, tap the

contact you want to call, then tap the contact number to call.

Tip: You can search for a contact by tapping the search field above the Contact lists.

Dial from text message

If a text message contains a phone number that you want to call, you can make the call while viewing the text message.

1. From the home screen, tap .

2. Tap the conversation, and then tap .

Receiving calls

Answering a call

When you receive a phone call, tap to answer the call.

Note: To silence the ringer before answering the call, press the Volume down key.

Rejecting a call

When you receive a phone call, tap to reject the call.

You can also tap to reject the call and select a preset text message or write your own to send to the caller.

Tip: To edit a preset text response, tap > > Settings > Quick responses.

Using options during a call

During a call, you will see a number of on-screen options. Tap an option to select it.

• Tap to turn the speaker on or off.

• Tap to mute or unmute your microphone.

• Tap to switch to the dialer.

• Tap to put the call on hold.

• Tap to make another call separately from the first call, which is put on

hold.

• Tap to end the current call.

• Touch to open Contacts options.

WARNING: Do not place the phone near your ear during speakerphone use.

Managing multi-party calls

When call waiting and three-way calling features are available, you can switch between two calls or set up a conference call.

Note: Call waiting and three-way call features require network support and may result in additional charges. Please contact your service provider for more information.

Switching between current calls

When you’re on a call, your phone screen informs you that another call is coming in and displays the caller ID.

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