Alcatel One Touch Fierce XL User Guide
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Introduction ......................................................
Table of Contents
Thank you for purchasing an ALCATEL Onetouch Fierce™ XL model 5054N. The 5054N comes
equipped with many of the features and functions you want and need.
Home screen
• Convenient at-a-glance view of Shortcut applications
• Menu shortcuts for quick access to features and apps.
Power media applications
• Music & Radio
• Video & Streaming
Bluetooth
With Bluetooth BT4.1 supporting HFP 1.6 profiles, you can enjoy hands-free conversations
®
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General information ......................................................................................................... 5
1 Your mobile ................................................................................................................. 6
1.1 Keys and connectors ...........................................................................................................................................6
1.2 Getting started ..................................................................................................................................................... 9
1.3 Home screen .......................................................................................................................................................12
1.4 Applications and widgets menu ......................................................................................................................25
2 Text input ................................................................................................................... 27
2.1 Using Onscreen Keyboard ............................................................................................................................... 27
2.2 Text messaging .................................................................................................................................................... 29
3 Phone calls, Call history log and Contacts ............................................................. 31
3.1 Call .........................................................................................................................................................................31
3.2 Wi-Fi Calling ........................................................................................................................................................37
3.3 Call log ..................................................................................................................................................................38
3.4 Contacts ...............................................................................................................................................................39
4 Messaging, Gmail/Email, Google Hangouts ............................................................ 45
4.1 Messaging .............................................................................................................................................................45
4.2 Gmail/Email ..........................................................................................................................................................51
4.3 Google Hangouts ...............................................................................................................................................57
5 Calendar & Alarm clock & Calculator .................................................................... 59
5.1 Calendar ...............................................................................................................................................................59
5.2 Time ..................................................................................................................................................................... 61
5.3 Calculator .............................................................................................................................................................64
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6 Getting connected .................................................................................................... 65
6.1 Connecting to the Internet .............................................................................................................................65
6.2 Chrome........................................................................................... ...................................................................... 67
6.3 MetroWEB®.. ....................................................................................................................................................... 67
6.4 Connecting to Bluetooth devices...................................................................................................................70
6.5 Connecting to a computer ..............................................................................................................................72
6.6 Sharing your phone's mobile data connection ............................................................................................72
6.7 Connecting to virtual private networks .......................................................................................................73
7 Google Play Store ..................................................................................................... 75
7.1 Locate the item you want to download and install ...................................................................................75
7.2 Download and install .........................................................................................................................................76
7.3 Manage your downloads ...................................................................................................................................78
8 Multimedia applications ........................................................................................... 80
8.1 Camera/Camcorder ...........................................................................................................................................80
8.2 Gallery .................................................................................................................................................................. 83
8.3 YouTube ................................................................................................................................................................ 86
8.4 Mix .........................................................................................................................................................................87
9 Google Maps .............................................................................................................. 88
9.1 Get My Location ................................................................................................................................................88
9.2 Search for a location .........................................................................................................................................89
9.3 Get driving, public transport or walking directions ................................................................................... 90
9.4 Share a location ..................................................................................................................................................91
10 Others ........................................................................................................................ 92
10.1 File Manager ........................................................................................................................................................92
10.2 Sound Recorder .................................................................................................................................................92
10.3 Radio .....................................................................................................................................................................93
10.4 Notes ....................................................................................................................................................................94
10.5 Other applications .............................................................................................................................................94
11 Settings ...................................................................................................................... 95
11.1 Wireless & network ..........................................................................................................................................95
11.2 Device ...................................................................................................................................................................97
11.3 Personal ..............................................................................................................................................................101
11.4 System .................................................................................................................................................................105
12 Making the most of your phone ............................................................................ 108
12.1 Upgrade ..............................................................................................................................................................108
13 12 Month Limited Warranty .................................................................................. 109
Troubleshooting............................................................................................................. 112
Safety and Use. .............................................................................................................. 115
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General information ........................................
Your ALCATEL Onetouch Fierce™ XL is a transceiver that operates on GSM/GPRS/2G in quad-band
with 850/900/1800/1900 MHz or UMTS in tri-band with 850/1700/1900 MHz and LTE FDD (2/4/12).
Your mobile ................................................
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1.1 Keys and connectors
Protection against theft
Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging
label and in the product’s memory. We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or
your network operator if your mobile phone is stolen.
This product meets applicable national SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in the SAR INFORMATION section of
this user guide.
www.sar-tick.com
When carrying the product or using it while worn on your body, either use
an approved accessory such as a holster or otherwise maintain a distance of
10 mm from the body to ensure compliance with RF exposure requirements.
Note that the product may be transmitting even if you are not making a
phone call.
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Front-
facing
Camera
Headset connector
Proximity &
Light Sensor
LED indicator
Touch screen
Back key
Home key
Menu key
Microphone
Micro-USB Connector
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Camera Flash/
Flashlight
Camera
Power key
Volume up
key
Volume
down key
Back key
• Touch to go back to the previous screen, or to close a dialog box, options menu, the
notification panel, etc.
Home key
• From any application or screen, touch to return to the Home screen.
• Touch and hold to open Google Now.
Menu key
• Touch to view recently used applications.
• Touch to close any application.
• Touch the brush icon on the bottom of the screen to close all applications.
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode.
• Press and hold the Power key and Volume down key to capture a screenshot.
• Press and hold the Power key for 8 seconds to power off or hold it for 10 seconds or
more to force reboot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera mode, press Volume up or down key to take a photo.
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1.2 Getting started
1.2.1 Set-up
Removing or installing the back cover
Inserting or removing the SIM card
You must insert your SIM card to make phone calls.
Installing the microSD card
Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it
is correctly inserted. To remove the microSD card, press and slide it out.
Charging the battery
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is
correctly inserted. To remove the SIM card, press and slide it out.
Your phone only supports micro-SIM card. Do not attempt to insert other SIM types like mini
and nano cards, otherwise you may damage your phone.
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To charge the battery, connect the charger to your phone and mains socket. You can also charge your
phone via a USB cable.
To reduce power consumption and energy waste, when the battery is fully charged, disconnect
your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in
use; reduce the backlight time, etc.
1.2.2 Power on your phone
Hold down the Power key until the phone powers on, unlock your phone (Slide, PIN, password,
pattern) if necessary, once unlocked, Home screen is displayed.
If you don't know your PIN code or if you have forgotten it, contact your service provider. Do not store
PIN code within your phone, instead store PIN in a location that is accessible without using phone.
Set up your phone for the first time
The first time you power on the phone, you should set the following options:
• Scroll up or down to select the phone's language, then touch .
• Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.
• Set up date and time if needed, then touch NEXT.
• Enter the name to allow the phone to personalize some applications, then touch NEXT.
• Set up the screen lock by touching SET SCREEN LOCK NOW to make your phone more secure,
otherwise touch SKIP.
• Set up Google Services by marking the corresponding checkboxes, touch MORE to learn more
about Google Services, then touch NEXT.
Even if no SIM card is installed, your phone will still power on and you will be able to connect to a
Wi-Fi network and use some of the phone's features.
1.3 Home screen
You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to
your Home screen for quick access. Touch the Home key to switch to the Home screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open the
notification panel.
Search bar
• Touch to enter text search screen.
• Touch to enter voice search screen.
Touch an icon to open an
application, folder, etc.
Favorite tray applications
• Touch to enter the application.
• Touch and hold to move or change
applications.
Touch to enter application list.
1.2.3 Power off your phone
Hold down the Power key from the Home screen until the phone options appear, select Power off.
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The Home screen is provided in an extended format to allow more space for adding applications,
shortcuts etc. Slide the Home screen horizontally left and right to get a complete view.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
1.3.2 Status bar
From the status bar, you can view both phone status (to the right side) and notification information
(to the left side).
Status icons
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place and hold your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen up and down to scroll through the applications, images, web pages, etc.
Flick
Similar to swiping, but flicking is faster.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them apart or together to scale an
element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape by turning the phone sideways
to have a better view.
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2G connected Connected to a Bluetooth device
2G in use
4G connected Roaming
4G in use Headset connected
4G LTE connected No SIM card installed
4G LTE in use Vibrate mode
Signal strength Battery is very low
Wi-Fi is on Battery is low
Connected to a Wi-Fi network Battery is partially drained
Airplane mode Battery is full
No signal Battery is charging
Alarm is set GPS is on
Bluetooth is on
Speakerphone is on
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Notification icons
New Gmail message Missed call
New Email message Call forwarding is on
New text or multimedia message Connected to VPN
Problem with SMS or MMS delivery Radio is on
Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and
drag up to close it. When there are notifications, you can touch them to access notifications directly.
Notifications panel
When there are notifications, touch and drag down the Status bar to open the Notification panel to
read more detailed information.
Touch to switch to the quick
setting panel.
New Google Hangouts message Uploading data
New voicemail Download finished
Touch to clear all event–based
notifications (other ongoing notifications
will remain).
Upcoming event Select input method
Screenshot captured An open Wi-Fi network is available
Both USB tethering and portable
hotspot are on
Phone is connected via USB cable
Connected as a media device System update available
Wi-Fi Calling
Carrier data use threshold approaching or
exceeded
More notifications are hidden
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Quick setting panel
Touch and drag down the Notification panel or touch to open the Quick setting panel. You can
enable or disable functions or change modes by touching the icons.
Touch to enter user screen.
1.3.3 Search bar
The phone provides a Search function which can be used to locate information within applications, the
phone or the web.
Touch to access Settings, where
you can set more items.
Search by text
• Touch Search bar from the Home screen.
• Enter the text/phrase you want to search for.
• Touch the Enter/Search key on the keyboard to begin search.
• Use bottom menu bar with filters to view search results from Web, Images, News, Maps, Shopping,
Videos, Books, Apps, or Phone.
Search by voice
• Touch from Search bar to display a dialog screen.
• Speak the word/phrase you want to search for. A list of search results will display for you to select
from.
• Use bottom menu bar with filters to view search results from Web, Images, News, Maps, Shopping,
Videos, Books, Apps, or Phone.
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1.3.4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a
variety of patterns, PIN or password.
To create a screen unlock pattern (refer to section "Screen lock" for detail settings)
• From Home screen touch Application icon , then touch Lock screen.
• Draw your own pattern.
Draw your unlock pattern
Touch to confirm by drawing pattern again
To create a screen unlock PIN/Password
• Touch Settings\Lock screen\Screen lock\PIN or Password.
• Set your PIN or password.
To lock phone screen
Press the Powe r key once to lock the screen.
To unlock phone screen
Press the power key once to light up the screen, draw the unlock pattern you have created or enter PIN
or password to unlock the screen.
If you have chosen Swipe as the screen lock, touch and drag the icon downward to unlock the screen.
Unlock phone screen shortcuts
Additional shortcuts are available from unlock screen: Call and Camera . While screen is locked
swipe to the right to access Call, or swipe to the left to access Camera without needing to
unlock screen.
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1.3.5 Customize quick launch icons on lock screen
The phone has quick accesses to five apps from lock screen by default: New message, New email,
Selfie, Calculator, Add note. You can customize your lock screen by creating quick launch icons,
which can directly bring you into a specific function or app.
To enable quick launch function on lock screen:
1. Touch Settings\Lock screen.
2. Make sure the Screen Lock under Screen security is not set to None.
3. In the Func menu, toggle the switch to turn on Func function.
To customize quick launch icons on lock screen:
1. Touch Settings\Lock screen.
2. Then touch Func.
3. A list of 12 shortcuts allows you to choose from. Five of them are preset in phone, you can manually
select the shortcuts you want to show on lock screen and change orders by dragging and dropping
the icon on the bar.
To use quick launch icons on lock screen:
1. Press the Pow er key to light the screen.
2. Double tap the desired quick launch icon to explore the function or app.
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1.3.6 Personalize your Home screen
Add
You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the
item to any Home screen you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired
position and then release. You can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode, drag the item up to the top of the
icon, and release after the item turns red.
Create folders
To improve the organization of items (shortcuts or applications) on the Home screen, you can add
them to a folder by stacking one item on top of another. To rename a folder, open it and touch the
folder’s title bar to input the new name.
Wallpaper customization
Touch Settings on the applications screen then touch Display\Wallpaper to customize wallpaper.
1.3.7 Applications menu
Touch on the Home screen to enter the applications menu.
To return to the Home screen, touch the Home key.
Recently-used applications panel
To view recently-used applications touch . Touch an app in list to open application. To remove an
app from list swiping app to left or right side. or touch to close it. Touch the Brush button on the
bottom of the screen to remove all recently-used applications.
1.3.8 Volume adjustment
You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume
up/down key, or touching Settings\Sound & notification\Media volume to set the volume.
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1.4 Applications and widgets menu
The applications and widgets menus contain and provide access to all pre-installed and newly
downloaded applications or widgets.
Accessing applications menu
To access the applications menu, touch from the Home screen.
Accessing widgets menu
In widgets menu you will view all available widgets that can be added to your home screens.
To access the widgets menu touch an empty place on the Home screen, touch WIDGETS.
To add widget to a home screen, touch and hold a to pick up a preferred widget and drag it to the
desired space on the Home screen (if space is not available on preferred home screen a new home
screen with available space for widget must be selected).
To download new applications from applications menu or Home screen touch Play Store icon
and search for preferred applications by name, subject or category.
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To return to Home screen from applications or widgets menu touch the Home key or to return
to previous screen from applications or widgets menu touch Back key .
Text input ...................................................
2
2.1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want to set up and a series of settings
will become available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can adjust it by
changing the settings (Touch Settings\Display\When device is rotated\Rotate screen contents).
2.1.1 Swype keyboard
Touch to view messaging options.
Touch to enter phone
number or contact.
Touch to switch between
《abc/Abc/ABC》.
Press and hold to
open settings.
Touch to switch between symbol and numeric keyboard.
Switching keyboards from new message screen
When in new message screen, drag down the Status bar to open the Notifications panel.
In the Notifications panel, touch Change keyboard, from this input method shortcut menu you can
choose between: Android keyboard (ASOP), Google voice typing or Swype.
Touch to add a contact from
saved Groups, Cont acts or
Call history log.
Touch to enter text.
Touch to to send message.
Touch to input space.
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2.2 Text messaging
Use the text messaging feature to send and receive text (SMS) and multimedia (MMS) messages.
• Touch to view the whole message thread.
• Touch & hold to activate delete mode.
Touch to create a new message.
Creating a text message
In message screen, touch the new message icon to create a new text/multimedia message.
When in new message screen, touch To line and insert contact name or phone number. You can also
touch to insert contact from Contacts list. Next touch the Send message line and insert text
message; to add picture, video, audio, contact or calendar to text message touch attach icon . Once
message is complete, touch to send text message to contact.
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all , Cut , Copy and Paste .
• Touch the icon to go back without any action.
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Phone calls, Call history log and Contacts
3
International call
To dial an international call, long press to enter “+”, then enter the international country prefix
followed by the full phone number and finally touch .
3.1 Call .................................................................................................
3.1.1 Placing a call
You can easily place a call using Call. Touch the Application tab from the Home screen and select Call.
Touch to send
message to
Touch to call
the previewed
number.
To make phone call, choose from the following options: enter the desired number directly into dial pad,
then touch , or directly touch the contact to place a call.
If you make an error when inputting a phone number, you can delete the incorrect digit(s) by touching .
To hang up a call, touch .
the previewed
number.
Slide to access the
RECENTS and
CONTACTS.
Touch to hide/
display keyboard.
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Display the
suggested
number(s).
Touch and hold to
access voicemail.
Emergency call
If your phone has network coverage, dial the emergency number and touch to make an emergency
call. This works even without a SIM card and without typing the PIN code.
3.1.2 Answering or rejecting a call
When you receive a call:
• Slide the icon to the right to answer;
• Slide the icon to the left to reject;
• Slide the icon upwards to reject the call by sending a preset message.
To mute the ringtone volume of an incoming call, press the Volume up/down key, or turn the phone
over (when the Settings\Gestures\Turn over to mute option is activated).
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3.1.3 Accessing your voicemail
Your voicemail is provided by your network to avoid missing calls. It works like an answering machine
that you can consult at any time.
To access your voicemail, long press .
If you receive a voicemail, a voicemail icon appears on the Status bar. Open the Notification panel
and touch New voicemail.
3.1.4 Visual Voicemail
Visual Voicemail allows users to view, listen and save all voicemails in any order directly from the phone;
without the need of calling the voicemail system.
• From the Home screen or Applications menu, tap .
• The inbox with all voicemail messages will be displayed. If this is the first time accessing Visual
Voicemail, you may be prompted to enter a new PIN code and tap Next to activate Visual Voicemail.
• Tap on voicemail to listen to it.
3.1.5 Resetting your voicemail password
If you forget your voicemail password, you can reset it to the last four digits of your phone number. To
start reset enter #793# into dial pad, touch to dial, remain looking at your screen and a message
will display confirming reset of voicemail password to last four digits of your phone number, select OK
when displayed and reset is completed.
3.1.6 During a call
To adjust the volume during a call, press the Volume up/down key.
Touch to end the current call.
Touch to activate the speaker during the current call. Touch this icon again to deactivate
the speaker.
Touch to mute the current call. Touch this icon again to unmute the call.
Touch to display the Dial pad.
Touch to hold the current call. Touch this icon again to retrieve the call.
Touch to add a call.
To avoid accidental operation of the touchscreen during a call, the screen will be locked
automatically when you put the cellphone close to your ear; and it will be unlocked when the
cellphone is taken away from your ear.
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3.1.7 Managing multiple calls
With this phone you can handle multiple calls at the same time.
Swap calls
When you accept two calls, touch the icon, you can now switch between two lines. The current call
will be put on hold and you are able to join the other call.
Conference calls
(1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Touch the icon .
• Then touch the icon and then touch the icon to start the conference.
• Touch to end the conference call and disconnect all callers.
3.1.8 Call settings
Touch from the Call screen, then touch Settings. The following options are available:
Call settings
Voicemail
- Service: Opens a dialog box where you can select your operator’s voicemail service or another
service.
- Sound: Touch to set the sound when a new voicemail arrives.
- Vibrate: Mark the checkbox to enable vibration when a new voicemail arrives.
Call barring: Touch to configure Call barring settings. Mark the check box to activate the call barring
for outgoing and incoming calls.
Service Dialling Numbers: You can place a call from the SDN list.
Call forwarding: Touch to configure how your calls are forwarded when you are busy, unanswered
or unreachable.
Additional settings
- Caller ID: Touch to use default operator settings to display your number in outgoing calls.
- Call waiting: Mark the check box to notify you of new incoming calls during a call.
Other call settings
•TTY mode: TTY mode can be used by people who are deaf, have poor hearing or speech
impairments.
•Hearing aids: Hearing aid mode can be used by people who are deaf, have poor hearing or
speech impairments. After connecting the phone and hearing aid device, calls are linked to a relay
service, which converts incoming speech to text for the person using the hearing aid and converts
outgoing text from the hearing aid device to a spoken voice for the person on the other end of the
conversation.
•DTMF Tones: Dual Tone Multi-Frequency, or DTMF is a method for instructing a telephone
switching system of the telephone number to be dialled, or to issue commands to switching systems
or related telephony equipment. Touch to enable DTMF tones.
VoLTE Setting
• Enable the button to activate using voice over LTE when PS voice is supported by network.
(1)
Depending on your network operator.
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3.2 Wi-Fi Calling
Wi-Fi Calling lets you make and receive voice calls and text /multimedia messages over your Wi-Fi
network when your phone is connected to a Wi-Fi network and registered with your wireless carrier's
network for Wi-Fi Calling.
Wi-Fi Calling can improve your coverage and allows you to make phone calls and send messages over
a Wi-Fi network (when a Wi-Fi network is available). Please check your rate plan to determine if Wi-Fi
Calling minutes count towards your cellular calling minutes or not.
To use Wi-Fi Calling please use the SIM card shipped with your device. A different SIM card may not
work with the Wi-Fi Calling feature. You must have a 911 emergency address registered with your
account.
Please note: Corporate accounts may require administrator assistance for 911 Address.
When your phone is connected to Wi-Fi network, you will see at the top of your screen. Now you
are able to use your device for calling and messaging even if you have no cellular coverage.
When the handset loses Wi-Fi coverage, any active call will drop and the phone will connect to the
cellular network if available.
To enable Wi-Fi Calling
1. From the Home screen, touch Applications icon .
2. Select Settings , then More….
3. Toggle Wi-Fi Calling button to right On position, bar will light up in green.
To disable Wi-Fi Calling
1. From the Home screen, touch Applications icon .
2. Select Settings , then More….
3. Toggle Wi-Fi Calling button to left Off position, bar will display in gray.
To change the connection preference for Wi-Fi Calling
1 From the Home screen, touch Applications icon .
2. Select Settings , then More….
3 Select Wi-Fi Calling, then select Connection Preferences.
Calls and messages made over Wi-Fi will be charged like cellular calls.
Touch to make calls over
Wi-Fi when connected to
Wi-Fi network.
Enter the desired number into dial pad or select a contact from Contacts or Call history by sliding
or touching tabs, then touch to place the call.
3.3 Call log
You can access your call memory by touching RECENTS tab from the Call screen to view Missed
calls, Outgoing calls and Incoming calls.
Touch a contact or number to view information or further operations, you can launch a new call, send
SMS to the contact or number, view detailed information of the call, or clear the call.
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