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Level 2 Repair Document
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L2 Repair Document TCT Mobile Limited
Martell lite
one touch 992D
Note: this manual is non-contractual and TCT Mobile Limited can modify it without prior notice on
the characteristics of described equipments.
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1.0
2012-10-16
Updated according to CPM‟s comment
Jennifer Zhang
0.1
2012-9-7
Draft creation
Jennifer Zhang
Rev.
Date
Modification description
Prepared By
Checked By
Approved By
L2 Repair Document TCT Mobile Limited
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Reassembly
Record in BIG
End
OK
Retest
OK
OK
Start
Visual Inspection
Warranty Check
Pretest & Failure confirm
SW Upgrade
Disassembly
L2 Repair
Retest
Function test
PCBA Replace
NG
NG
NG
Restore User Information
Back up user data
L2 Repair Document TCT Mobile Limited
1 Level 2 repair process
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2 Warranty Check and Visual Inspection
2.1 Warranty confirmation of L1
1) IMEI sticker check:
a) The IMEI number MUST be the same with the one on the IMEI sticker. If not, it‟s out of warranty
policy
b) IMEI label should not be
Removed
Scratched
Unreadable
Un-approved or un-provided by Alcatel.
2) Humidity sticker: Liquid detection on humidity sticker.
2.2 Visual mechanical check
Mechanical warranties check items:
1) Corrosion
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Corrosion on the USB connector, SIM connector, and other metal surfaces。
2) Hole (diameter > 1mm)
Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,
keypad…
3) Bump
Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
4) Scratch
Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
5) Distortion
Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.
6) Broken
Touch broken, casing/cover broken, etc.
7) Dropped
Keypad tear off, touch lens, connectors dropped, etc.
8) Gap
External physical damage relating to abnormal use, like front case and frame opened
9) Others
Damage caused by disassembly ,wrong part assembly, loss of components
Use in abnormal environment like high temperature causing plastic melts
2.3 Pretest
1) Check that the SIM card is set correctly.
2) Insert the battery.
3) Power on the cell phone.
4) If the cell phone cannot power on, visually check the condition of the battery connector. Replace
it if necessary.
5) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked
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with dedicated SIM card. Use the correct SIM card.
6) Enter the phone code if necessary.
7) After the phone power on, test step by step with the auto test code:
Press *#2886# in dial screen and select “Auto” to start the auto test, then you will see
the interface displaying the version. Press “Pass” to continue.
If one of the test failed, it will ask you “Restart?”, press “YES” to restart the auto test
from the first one and “NO” to exit the auto test, while “NEXT” to continue the auto test.
TRACABILITY Test
I. You can get some information such as IMEI, CU, BT, WIFI, etc…
II. Press “Pass” to continue.
TP
I. “Please draw the yellow data” according to instructions and it will show “TEST
RESULT: OK!”
II. Press “PASS” to continue.
LCD MIRE/BLACK/GREYCHART/WHITE
I. You will see the LCD color changes if it functions well
II. Press “Pass” to continue.
LCD BackLight Level
I. The screen backlight will be flashing if it functions well.
II. Press “Pass” to continue.
KEYPAD.
I. Press the key displayed on the screen. The key on the screen will disappear
when you press it if it functions well
II. Press “Pass” to continue;
Flash LED Light Test.
I. The light near the camera will flashing.
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II. Press “Pass” to continue.
CAMERA IMG
Press “Pass” to continue if the camera functions well
CAMERA IMG FRONT
Press “Pass” to continue if front camera functions well
CAMERA LED
I. Camera LED will be turned on if functions well.
II. Press “Pass” to continue.
MELODY
I. You will hear the melody if it functions well.
II. Press “Pass” to continue.
HEADSET
I. Insert the headset and you will hear FM if functions well
II. Press "Pass" to continue
III. Remove headset according the instruction and it will say “Headset tested” if it
functions well;
IV. Press “Pass” to continue
USB
I. Insert USB cable and the phone will detect “Charger: OK” “USB: OK” if it
functions well
II. Remove USB cable according to the instruction and then press "Pass" to
continue
VIBRATOR
I. You can feel the phone‟s vibrating if it functions well.
II. Press “Pass” to continue.
G-SENSOR
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I. Screen will display “put the handset up and towards up”, follow this prompt
screen will display left arrow, right arrow, up arrow, down arrow and face
down arrow. Put the phone to the positions according to the arrows‟
direction. It will say “all positions checked” if functions well
II. Press “Pass” to continue
ALS/PS
III. It will say “Proximity Sensor detected”, put the phone near your skin and then
move away from your skin. values such as “near->far:2” will be shown if
functions well;
IV. Press “Pass” to continue
SIM
I. Insert the SIM card and the phone will detect it if it functions well
II. Press “Pass” to continue
MEMORY CARD
III. Insert the Memory card and the phone will detect it if it functions well
IV. Press “Pass” to continue
a) BT
V. The phone will running the BT and show the BT address on screen
VI. Press "Pass" to continue
b) WIFI
I. The phone will running the WIFI and search available network
II. Press "Pass" to continue
c) GPS
III. The phone will running the GPS and search satellite
IV. Press "Pass" to continue
BATTERY TEMP
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I. Battery temperature will be displayed on the screen
II. Press “Pass” to continue
CALL
I. You will hear a voice prompt which introduces some emergency call numbers if
functions well;
II. Press “Pass” to continue
3 Software download
It is authorized to download software for the handset which needs to be updated. This
downloading tool is called SW upgrade tool. Handset Software can be downloaded from
TS website via it. Thus internet access is necessary.
TS Website: https://css.tclmobile.cn/.
Equipments requested when download：
⑴ A handset with full charged battery;
⑵ PC with windows system;
⑶ A USB cable.
Handset driver installation
Ⅰ. Download the driver package from the CSS website
Ⅱ. Power off the handset and connect to PC via end user cable. PC will detect the handset
and prompt a window to install the driver
Ⅲ. Select “Install from a list of specific location (Advanced)”, then select “Next”
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Select
driver
L2 Repair Document TCT Mobile Limited
Ⅳ. Select “Browse” to choose the exact path where the driver package stored.
Ⅴ. After location selected, please select “Next”
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