Alcatel BE1, BE3 Service Manual

Edition Modification Date

01 Documentation creation by association of the BE1 and BE3 technical documentation in one

documentation
02 Audio modification on BE3 06/06/2000
03 Documentation correction on page 19 13/06/2000
04 Flow chart and visual inspection modification ;Battery test ; new fault codes and a mandatory

equipment list; Audio modification for BE1 and BE3

09/03/2000

05/10/2000

Explanation of the modifications since the last edition

Improvement Correction Comments

Audio improvements on BE1 and

BE3 products

Battery test

Replace the audio amplifier by an Analog

Device amplifier if the solder modification

does not solve the problem

Author Approbation 1 Approbation 2

FUNCTION: Pilot Repair Centre Pilot Repair Centre Technical Assistance

DATE:

VISA:

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CONTENTS

1) LEVEL 2 REPAIR PROCESS 3

2) TEST & VISUAL INSPECTION 4

3) DISASSEMBLY OF THE PRODUCT 8

4) HARDWARE UPGRADING 20

5) REPAIR 24

6) ASSEMBLY OF THE PRODUCT 27

7) STICKERS 39

8) CUSTOMIZATION SOFTWARE DOWNLOADING 41

9) FINAL TEST 42

9.1 Functionnal test 42

9.2 Measurements 42

APPENDIX 1 FAULT CODES 43

APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE 45

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1) LEVEL 2 REPAIR PROCESS

start

Test + visual inspection

Disassembly

Hardware upgrading

Level 2 repair

Final assembly

Rear casing is

changed ?

N0

See § 2

See § 3

See § 4

See § 5

See § 6

YES

Complete sticker printing

Customization software downloading

OK

NOK

To a Level 3 repair centre

Software technical level sticker

Final test

OK

end

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NOK

end

See § 7

See § 8

See § 7

See § 9

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2) TEST & VISUAL INSPECTION

ALL these verifications must be done on ALL products coming back
in a LEVEL 2 after sales repair centre .

a) Check the aspect of the rear casing and the antenna
b) Humidity sticker : a humidity sticker is present on some

BE1 terminals on the shielding that can be seen on the rear
casing side, without openning the handset . Check the state of
the sticker as shown below :

Sticker of a good terminal Sticker of a terminal dived in water
This terminal is out of the warranty

c) Check J904 , the charge connector (corrosion ,contacts)
d) Check the SIM latch right functioning
e) Insert a SIM card and check the holding of the SIM latch

f) Plug a good battery and switch on the handset : check the

charging icon animation on the display, check the holding of
the product on the desk top charger.

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g) When the handset with its battery comes back to be

1

repaired, you must measure the voltage and the Thermistor
value as shown below.

2 3 4 5

NI MH Battery Lithium battery

With a multimeter:

6

ASSEMBLED IN FRANCE

POWER PACK

ALCATEL

1 2 3 4 5 6

ASSEMBLED IN FRANCE

POWER PACK

ALCATEL

• Measure the voltage between pin 1 and pin 6 (if < 2.9 V, the battery

is NOK)

• Measure the Thermistor value between pin 5 and pin 6 for Ni MH

battery

• Measure the Thermistor value between pin 4 and pin 6 for Lithium

battery (the Thermistor value must be 100 k? at 25 °C)

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Resistor value/ temperature

050100

150

200

250

10152025303540

45

Thermistor

k

O

Temperature (°C)

If these measurements are NOK, the battery is swapped and

returned to Pilot Repair Centre of Laval.

If these measurements are OK : plug the battery on a good

handset, put it on a charger and check the charge icon
animation.

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h) Switch on the handset and check the right functioning of

the keyboard and the volume keys ; check the display
backlighting

i) Switch off the product

j) Test the date and hour function

Plug a dummy battery (ref : SAVBE10004) on a 3,8v
power supply , switch on the handset , adjust the date and
hour , switch off the product and wait for 10 seconds .
Switch on the handset again , if the product asks for
the date and hour , the handset must be sent to a
LEVEL 3 repair centre.

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All rights reserved. Passing on and copying of this

document, use and communication of its contents

not permitted without written authorization.

Ref:

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No specific tool is required to remove the antenna
,just hand-unscrew it .

Ref:

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not permitted without written authorization.

Use pliers to remove the J 300( antenna switch)
protection

Ref:

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document, use and communication of its contents

not permitted without written authorization.

Place the product on the plastic positionning
tool(positon 2) . Remove the 2 black screws .

Ref:

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document, use and communication of its contents

not permitted without written authorization.

Remove the 5 yellow screws

Ref:

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document, use and communication of its contents

not permitted without written authorization.

Disassemble the front casing and the MMI board
from the other part of the product
(shielding, radiodigital board and rear casing)

Ref:

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document, use and communication of its contents

not permitted without written authorization.

Remove the 3 grey screws

Ref:

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BE1/BE3