Alcatel BE1, BE3 Service Manual

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Edition	Modification	Date
01	Documentation creation by association of the BE1 and BE3 technical documentation in one	09/03/2000
	documentation
02	Audio modification on BE3	06/06/2000
03	Documentation correction on page 19	13/06/2000
04	Flow chart and visual inspection modification ;Battery test ; new fault codes and a mandatory	05/10/2000
	equipment list; Audio modification for BE1 and BE3

Explanation of the modifications since the last edition

Improvement	Correction	Comments
Audio improvements on BE1 and	Replace the audio amplifier by an Analog
BE3 products	Device amplifier if the solder modification
	does not solve the problem
Battery test

	Author	Approbation 1	Approbation 2
FUNCTION:	Pilot Repair Centre	Pilot Repair Centre	Technical Assistance
DATE:
VISA:

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CONTENTS

1) LEVEL 2 REPAIR PROCESS	3
2) TEST & VISUAL INSPECTION	4
3) DISASSEMBLY OF THE PRODUCT	8
4) HARDWARE UPGRADING	20
5) REPAIR	24
6) ASSEMBLY OF THE PRODUCT	27
7) STICKERS	39
8) CUSTOMIZATION SOFTWARE DOWNLOADING	41
9) FINAL TEST	42
9.1 Functionnal test	42
9.2 Measurements	42
APPENDIX 1 FAULT CODES	43
APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE	45

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1) LEVEL 2 REPAIR PROCESS

start

Test + visual inspection

See § 2

Disassembly

See § 3

See § 4

Hardware upgrading

See § 5

Level 2 repair

Final assembly

See § 6

Rear casing is

changed ?

YES

Complete sticker printing

See § 7

See § 8

Customization software downloading

NOK

To a Level 3 repair centre

See § 7

Software technical level sticker

See § 9

Final test

NOK

end

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BE 1/BE3

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2) TEST & VISUAL INSPECTION

ALL these verifications must be done on ALL products coming back in a LEVEL 2 after sales repair centre .

a)Check the aspect of the rear casing and the antenna

b)Humidity sticker : a humidity sticker is present on some BE1 terminals on the shielding that can be seen on the rear casing side, without openning the handset . Check the state of the sticker as shown below :

Sticker of a good terminal	Sticker of a terminal dived in water
	This terminal is out of the warranty

c)Check J904 , the charge connector (corrosion ,contacts)

d)Check the SIM latch right functioning

e)Insert a SIM card and check the holding of the SIM latch

f)Plug a good battery and switch on the handset : check the charging icon animation on the display, check the holding of the product on the desk top charger.

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g) When the handset with its battery comes back to be repaired, you must measure the voltage and the Thermistor value as shown below.

1					6
1	2	3	4	5	6

1 2 3 4 5 6

ASSEMBLEDINFRANCE

POWERPACK	POWERPACK
ALCATEL	POWERPACK
	ALCATEL
NI MH Battery	Lithium battery

With a multimeter:

∙Measure the voltage between pin 1 and pin 6 (if < 2.9 V, the battery is NOK)

∙Measure the Thermistor value between pin 5 and pin 6 for Ni MH battery

∙Measure the Thermistor value between pin 4 and pin 6 for Lithium battery (the Thermistor value must be 100 k? at 25 °C)

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Resistor value/ temperature

250
200
150
							Thermistor kO
100
50
0
10	15	20	25	30	35	40	45

Temperature (°C)

If these measurements are NOK, the battery is swapped and returned to Pilot Repair Centre of Laval.

If these measurements are OK : plug the battery on a good handset, put it on a charger and check the charge icon animation.

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h)Switch on the handset and check the right functioning of the keyboard and the volume keys ; check the display backlighting

i)Switch off the product

j)Test the date and hour function

Plug a dummy battery (ref : SAVBE10004) on a 3,8v power supply , switch on the handset , adjust the date and hour , switch off the product and wait for 10 seconds .

Switch on the handset again , if the product asks for the date and hour , the handset must be sent to a LEVEL 3 repair centre.

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document, use and communication of its contents

not permitted without written authorization.

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document, use and communication of its contents

not permitted without written authorization.

No specific tool is required to remove the antenna ,just hand-unscrew it .

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document, use and communication of its contents

not permitted without written authorization.

Use pliers to remove the J 300( antenna switch) protection

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document, use and communication of its contents

not permitted without written authorization.

Place the product on the plastic positionning tool(positon 2) . Remove the 2 black screws .

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document, use and communication of its contents

not permitted without written authorization.

Remove the 5 yellow screws

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document, use and communication of its contents

not permitted without written authorization.

Disassemble the front casing and the MMI board from the other part of the product

(shielding, radiodigital board and rear casing)

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document, use and communication of its contents

not permitted without written authorization.

Remove the 3 grey screws

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+ 32 hidden pages