Alcatel Avalon V User Guide
User guide.
For more information on how to use the phone, please go to http://us.alcatelmobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.
Note:
This is a user manual for Alcatel AVALON V (5059S).
Table of Contents
Safety and use ..........................................................................5
Radio waves ...........................................................................12
Licenses ................................................................................... 18
General information ........................................................... 20
1 Your mobile ................................................................... 22
1.1 Keys and connectors ......................................... 22
1.2 Setting up your phone ....................................... 25
1.3 Home screen ......................................................... 28
2 Text input ....................................................................... 37
2.1 Using the onscreen keyboard ........................ 37
2.2 Text editing ............................................................ 39
3 Call, Call log and Contacts ....................................... 40
3.1 Call ............................................................................ 40
3.2 Call log ..................................................................... 46
3.3 Contacts.................................................................. 47
4 Messaging ...................................................................... 54
4.1 Write a new message ........................................ 54
4.2 Manage messages ............................................... 56
5 Calendar and Clock .................................................... 57
5.1 Calendar ................................................................. 57
5.2 Clock ........................................................................ 59
6 Getting connected ...................................................... 62
6.1 Connecting to the internet ............................. 62
6.2 Connecting to a Bluetooth device................ 65
6.3 Connecting to a computer via USB.............. 67
6.4 Sharing a mobile data connection.................67
6.5 Connecting to virtual private networks .... 68
7 Multimedia applications ........................................... 71
7.1 Camera .................................................................... 71
7.2 Viewing Photos or Videos ............................... 75
8 Others ............................................................................. 77
8.1 Other applications .............................................. 77
9 Google applications.................................................... 78
9.1 Chrome ................................................................... 78
9.2 Gmail ........................................................................ 78
9.3 Maps ......................................................................... 79
9.4 YouTube .................................................................. 79
9.5 Play Store ............................................................... 79
9.6 Play Music .............................................................. 80
9.7 Play Movies & TV ................................................ 80
1 2
10 Settings ........................................................................... 81
10.1 Network & internet ............................................ 81
10.2 Display ..................................................................... 83
10.3 Security & location ............................................. 83
10.4 Battery .................................................................... 83
10.5 Smart Manager .................................................... 83
10.6 Connected devices ............................................. 83
10.7 Storage .................................................................... 84
10.8 Apps & notifications........................................... 84
10.9 Sound ....................................................................... 84
10.10 Users & accounts .............................................. 85
10.11 Google ................................................................... 85
10.12 Accessibility ........................................................ 85
10.13 System .................................................................. 85
11 Making the most of your phone ............................. 88
11.1 FOTA Upgrade ..................................................... 88
12 Accessories ................................................................... 89
13 1 Year Limited Warranty .......................................... 90
14 Troubleshooting .......................................................... 95
15 Specifications .............................................................104
3 4
www.sar-tick.com
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in
the Radio waves section.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 15 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding
your phone near your ear while the
loudspeaker is in use.
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless
technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to
try the different features of this phone thoroughly and
in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of
this phone for information on hearing aid compatibility.
If you have questions about return or exchange policies,
consult your service provider or phone retailer.
Safety and use .................................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
TRAFFIC SAFETY:
Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (for example a car kit or headset),
drivers are requested to refrain from using their phone
when the vehicle is not parked. Check the laws and
regulations on the use of wireless phones and their
accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or
restricted in certain areas.
CONDITIONS OF USE:
• You are advised to switch off the phone from time to
time to optimize its performance.
• Remember to abide by local authority rules of mobile
phone use on aircrafts.
• This phone is a unibody device, where the back cover
and battery are not removable. Disassembling the
phone will void your warranty and can cause bodily
injury if the battery is punctured.
• Always handle your phone with care and keep it in a
clean and dust-free place.
5 6
• Do not allow your phone to be exposed to adverse
weather or environmental conditions, such as
moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc. The manufacturer’s recommended
operating temperature range is -10°C (14°F) to
+55°C (131°F). At over 55°C (131°F), the legibility
of the phone’s display may be temporarily impaired.
• Do not open, dismantle, or attempt to repair your
phone yourself.
• Do not drop, throw, or bend your phone.
• Use only batteries, battery chargers, and accessories
which are recommended by TCT Mobile Inc.,
(1)
and its
affiliates and are compatible with your phone model.
TCT and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products.
• Remember to make backup copies or keep a written
record of all important information stored on your
phone.
• Some people may suffer epileptic seizures or
blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts
may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures
or blackouts, or if you have a family history of such
occurrences, please consult your doctor before
playing video games on your phone or enabling a
flashing-lights feature on your phone.
• Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, orientation, or movements.
(1)
Alcatel is a trademark of Nokia used under license by TCT
Mobile Inc.
7 8
PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior
authorization has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the carrier)
disclaim any liability which may result from improper
use of the phone.
BATTERY:
This is a unibody device.
Observe the following precautions:
• Do not attempt to open the back cover.
• Do not attempt to eject, replace, or open the battery.
• Do not puncture the back cover of your phone.
• Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C
(140°F).
9 10
Phone and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life,
such as:
• Municipal waste disposal centers with specific bins
for these types of equipment, or
• Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.
Battery Recycling
Alcatel partners with Call2Recycle® to offer a safe and
convenient battery recycling program.
For more information on our Battery Recycling Program,
please visit the USA website at https://us.alcatelmobile.
com/accessibility-compliance/battery-recycling or
the Canada website at https://ca.alcatelmobile.com/
accessibility-compliance/battery-recycling
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
WARNING: Cancer and Reproduction
Harm-www.P65Warmings.ca.gov.
CHARGERS:
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your phone meet the standard
for safety of information technology equipment and
office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the
country):
Travel charger: 100-240VAC,50/60Hz,200mA
Radio waves .....................................
THIS PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards that
were developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety
margin designed to ensure the safety of all persons,
regardless of age and health.
The exposure standard for phones employs a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by public authorities such
as the Federal Communications Commission of the
US Government (FCC), or by Innovation, Science and
Economic Development Canada (ISEDC), is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the
phone transmitting at its highest certified power level
in all tested frequency bands.
11 12
This device is complied with SAR for general
population / uncontrolled exposure limits in ANSI/IEEE
C95.1-1992 and had been tested in accordance with
the measurement methods and procedures specified in
IEEE1528.
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model phone is on file with
the FCC and can be found under the Display Grant
section of www.fcc.gov/oet/ea/fccid after searching on
FCC ID : 2ACCJH102
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required
to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the
power output of the phone. Before a phone model is
available for sale to the public, compliance with national
regulations and standards must be shown.
The highest SAR value for this model phone when
tested is 1.07 W/Kg for use at the ear and 1.38 W/Kg
for use close to the body.
While there may be differences between the SAR
levels of various phones and at various positions, they
all meet the government requirement for RF exposure.
For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 15 mm
from the body.
Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/
The World Health Organization (WHO) considers that
present scientific information does not indicate the
need for any special precautions for use of phones. If
individuals are concerned, they may choose to limit
their own or their children’s RF exposure by limiting the
length of calls, or using “hands-free” devices to keep
phones away from the head and body. Additional WHO
information about electromagnetic fields and public
health are available on the following website: http://
www.who.int/peh-emf.
13 14
Note: This equipment has been tested and found
to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and
receiver;
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV
technician for help.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
For the receiver devices associated with the operation
of a licensed radio service (e.g. FM broadcast), they
bear the following statement:
15 16
This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;
• This device must accept any interference received,
including interference that may cause undesired
operation.
Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid tapping it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with a headset or usb data cable.
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the phone at least 15 mm away from the body.
Please note by using the device some of your personal
data may be shared with the main device. It is under
your own responsibility to protect your own personal
data, not to share with it with any unauthorized devices
or third party devices connected to yours. For products
with Wi-Fi features, only connect to trusted Wi-Fi
networks.
Also when using your product as a hotspot (where
available), use network security. These precautions will
help prevent unauthorized access to your device.
Your product can store personal information in various
locations including a SIM card, memory card, and builtin memory. Be sure to remove or clear all personal
information before you recycle, return, or give away
your product.
Choose your apps and updates carefully, and install
from trusted sources only. Some apps can impact your
product’s performance and/or have access to private
information including account details, call data, location
details and network resources.
Note that any data shared with TCT Mobile Inc., is
stored in accordance with applicable data protection
legislation. For these purposes TCT Mobile Inc.,
implements and maintains appropriate technical and
organizational measures to protect all personal data, for
example against unauthorized or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to:
• The technical possibilities available;
• The costs for implementing the measures;
• The risks involved with the processing of the personal
data, and;
• The sensitivity of the personal data processed.
You can access, review, and edit your personal
information at any time by logging into your user
account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.
Licenses .............................................
microSD logo is a trademark of SD-3C, LLC.
The Bluetooth word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by TCT Mobile Inc., and its affiliates is
under licence. Other trademarks and trade
names are those of their respective owners.
Alcatel 5059S Bluetooth Declaration ID
D043601
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google logo, Android, the
Android logo, Google SearchTM, Google
MapsTM, GmailTM, YouTube, Google Play
Store, Google LatitudeTM, and HangoutsTM
are trademarks of Google Inc.
17 18
The Android robot is reproduced or modified from
work created and shared by Google and used according
to terms described in the Creative Commons 3.0
Attribution License (the text will show when you tap
Google legal in Settings > System > About phone >
Legal information)
(1)
.
You have purchased a product which uses the open
source (http://opensource.org/) programs mtd, msdosfs,
netfilter/iptables and initrd in object code and other
open source programs licensed under the GNU General
Public License and Apache License.
You may download the source codes from http://
sourceforge.net/projects/alcatel/files/. The provision of
the source code is free of charge from the internet.
All "Signature" ringtones embedded in this phone have
been composed, arranged, and mixed by NU TROPIC
(Amar Kabouche).
General information .....................
• Alcatel website: http://us.alcatelmobile.com
• Manufacturer: TCT Mobile Inc.,
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
• Electronic labeling
Regulatory & safety or dial *#07# to find more
information about labeling, such as FCC ID.
Your phone is a transceiver that operates on 2G (GSM
850/900/1800/1900 MHz, 3G (UMTS Band 2/5) and
4G LTE (Band 2/4/5/13/66).
(1)
: Tap Settings > System >
(1)
May not be available in all countries.
19 20
(1)
This may vary depending on country.
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
number the first time you use your phone by dialing
*#06# and keep it in a safe place. It may be requested
by the police or your carrier if your phone is stolen. This
number is unique and will identify your phone..
Disclaimer
There may be certain differences between the user
manual description and the phone’s operation,
depending on the software release of your phone or
specific carrier services.
TCT Mobile Inc., shall not be held legally responsible
for such differences, if any, nor for their potential
consequences, which responsibility shall be borne by
the carrier exclusively.
Your mobile ...............................
1
1.1 Keys and connectors
Front
Camera
Proximity &
Light Sensor
LED Indicator
Volume
Up/Down
Power/Lock
(1)
Contact your service provider to check service
availability.
21 22
Back
Recent apps
Home
USB Type-A/Charger Port
Rear Camera
Flash
SIM Tray
Back
• Tap once to return to the previous screen,
or to close a dialog box, options menu, or
notification panel.
Home
• From any application or screen, tap to return
to the Home screen. Touch and hold to turn
on Google Assistant, a program that provides
detailed information based on the content
detected on the screen.
Recent Apps
• Tap to view the applications you have open.
Power/Lock button
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the pop-up menu to
select from Restart or Power off.
• Press and hold the Power key and Volume
down key at the same time to capture a
screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
Volume buttons
• In call mode, adjusts the call volume.
• In Music/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press Volume up or
down to take a photo or press and hold to take
a burst shot.
NOTE: Devices and software are constantly evolving—
the screen images and icons you see here are for
reference only.
23 24
1.2 Setting up your phone
Your phone already has a NANO SIM card installed.
MicroSD cards (up to 32GB) may be purchased
separately.
NOTE: Power off the device before opening the SIM
tray to remove or insert the NANO SIM card and/or
microSD card.
Step 1. If you need to replace the NANO SIM card and/
or insert an optional microSD card, use the SIM tool
provided in the box to open the SIM tray.
Step 2. Remove the SIM tray.
SIM
SD
Step 3. Position the NANO SIM card or microSD card
in the tray correctly, aligning the cutout tab, and gently
snap into place. Be sure the edges are aligned.
Step 4. Slide the tray slowly into the SIM tray slot. It
only fits one direction. Do not force into place. Keep
the SIM tool in a safe place for future use.
Step 5. Charge your phone by inserting the small end
of the charging cable into the charge port as shown on
the next page.
Charge your phone fully before turning it on and
starting the set up process. Insert the other end of the
USB cable into your wall charger and plug it into a wall
outlet.
25 26
WARNING: Only use approved chargers with your
device. Incompatible chargers or tampering with the
charger port could damage your device and void the
warranty.
1.2.1 Powering on your phone
To turn your phone on, press and hold the Power/Lock
button.
1.2.2 Powering off your phone
Press and hold the Power/Lock button until options
appear, then select Power off.
1.3 Home screen
The Home screen provides quick access to all the items
(applications, shortcuts, folders and widgets) you like
to use most frequently. Tap the Home symbol to get
instant access to the Home screen.
Status bar
Tap and drag down to open the
Notification panel.
Google Search bar
Tap 1 to enter text search screen.
Tap 2 to begin voice search.
Swipe up to access the App
drawer.
To turn on your screen, press the Power/Lock button.
Then enter PIN, password or draw your unlock pattern,
if necessary.
If you do not know or forget your unlock setting,
contact your network operator.
27 28
Tap to return to Home screen.
Favorite applications tray
• Tap to enter the application.
• Touch and hold to move or remove applications.
Auto-rotate screen
The auto-rotate functions allows the screen to be
displayed horizontally or vertically, depending on how
you hold the phone. Automatically change the screen
orientation from portrait to landscape by turning the
phone sideways to have a better screen view.
From the Home screen, Swipe up to open the App
drawer, then tap Settings > Display > Advanced >
Auto-rotate screen to enable or disable the function.
1.3.1 Using the touchscreen
Tap
To access an application, tap it with your finger.
Touch & hold
Slide/Swipe
Touch and slide the screen to scroll up and down the
applications, images, and web pages. You can slide the
screen horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
Multi-touch
Pinch or spread your thumb and index finger to zoom
in or out.
The phone also supports one finger zooming in Camera
and Gallery. Double tap the screen to zoom in/out.
Touch and hold an item on the screen to open available
options. For example, select a contact in Contacts,
touch and hold this contact, and an option list will
appear.
Drag
Touch and hold an item and drag it to another location.
29 30
1.3.2 Status bar
From the Status bar, you can view both phone status
and notification information.
Slide down the status bar to view notifications and slide
down again to enter the Quick Settings Panel.
Swipe up to close it the Quick Settings Panel.
Notification panel
When there are notifications, slide
down the Status bar to open the
Notification panel to read more
detailed information.
Clear all notifications
(ongoing notifications
will remain)
Quick Settings panel
Slide down the notification panel to
open the Quick Settings Panel. You
can enable or disable functions or
change modes by taping the icons.
Touch the Settings icon, to view
the full list of settings.
1.3.3 Locking and unlocking your screen
To protect your phone and privacy, you can lock the
phone with a pattern, PIN, or password.
Creating a screen lock/unlock setting
• From the Home screen, Swipe up to open the App
drawer, then tap Settings > Security & location >
Screen lock.
• Choose your lock preference and follow the prompts.
To lock phone screen
Press the Power/Lock button once to lock the screen.
To unlock the phone screen
Press the Power/Lock button once to light up the
screen. If applicable, draw the unlock pattern you have
created, or enter your PIN or password.
If you have chosen Swipe as the screen lock, you can
press the Power/Lock key to light up the screen, then
swipe up to unlock the screen.
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