Alcatel-Lucent 8078s BT, 8078s, 8068s, BT 8068s, 8058s User Manual

...

Download

OpenTouch® Suite for MLE

8078s Premium DeskPhone 8068s Premium DeskPhone 8058s Premium DeskPhone 8028s Premium DeskPhone 8018 DeskPhone

User Manual

8AL90339ENABed01-1737

Premium DeskPhone

8AL90339ENABed01

2 /92

Introduction

Thank you for choosing an ALE International phone.

This model offers enhanced ergonomical features for more effective communication.

Your phone can be used in any business environment, from on-premise PBX, to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or third-party SIP telephony platforms.

This document describes the services offered by the following sets connected to an OmniPCX Enterprise system:

• Alcatel-Lucent 8078s Bluetooth® Premium DeskPhone (8078s BT).

• Alcatel-Lucent 8078s Premium DeskPhone (8078s).

• Alcatel-Lucent 8068s Bluetooth® Premium DeskPhone (8068s BT).

• Alcatel-Lucent 8068s Premium DeskPhone (8068s).

• Alcatel-Lucent 8058s Premium DeskPhone (8058s).

• Alcatel-Lucent 8028s Premium DeskPhone (8028s).

• Alcatel-Lucent 8018 DeskPhone (8018).

The label and icons displayed depend on the type and the skin of the set. The label is not displayed if the corresponding feature is not configured on your telephone system. Depending on the size of the display, some labels may be truncated. All labels are displayed in color and are italicized. This icon describes a succession of actions or labels you have to do or select: . This icon describes the consequence of an action: .

Premium DeskPhone

8AL90339ENABed01

3 /92

Some features depend on the type of the set.

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

IP Phone

Color screen

Monochrome screen

Busy light logo on back shell

Theme (skin)

Bluetooth® handset

Bluetooth® Smart Ready

Two-port Gigabit Ethernet switch with Power Over Ethernet support

Premium Add-on 10 keys modules

Premium Smart display 14 keys module

Premium add-on 40-key modules

Audio services (hands-free, handset and headset)

Adjusting the contrast of the display

Ambient light sensor

Agent set / Supervisor station

Remote Worker

SIP mode or SIP survivability

The labels and icons presented in this document are not contractually binding and may be modified without prior warning.

Premium DeskPhone

8AL90339ENABed01

4 /92

GETTING TO KNOW YOUR TELEPHONE 8

1.1 8078S BLUETOOTH/ 8078S PREMIUM DESKPHONE 8

1.2 8068S BLUETOOTH/ 8068S PREMIUM DESKPHONE 10

1.3 8058S PREMIUM DESKPHONE 12

1.4 8028S PREMIUM DESKPHONE 14

1.5 8018 DESKPHONE 16

1.6 WELCOME SCREENS 18

1.7 USER LOCAL MENU 19

1.8 STATUS ICONS/ CALL ICONS 20

1.9 PERMANENT FEATURES KEYS 20

1.10 KEYBOARD 21

1.11 DESCRIPTION OF THE CONNECTORS 23

1.12 ADD-ON MODULE 24

1.13 ALE WIDEBAND BLUETOOTH® HANDSET 27

1.14 ALE BLUETOOTH® HANDSET 29

1.15 INSTALL A COMFORT WIRED HANDSET 31

USING YOUR TELEPHONE 32

2.1 CONSULTING THE CALL LOG 32

2.2 MAKING A CALL 32

2.3 RECEIVING A CALL 33

2.4 SWITCHING BETWEEN AUDIO MODES 33

2.5 ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (HANDSET LIFTED) LOUDSPEAKER. 34

2.6 MAKE CALLS BY NAME (COMPANY DIRECTORY) 34

2.7 MAKE CALLS VIA YOUR PROGRAMMED CALL KEYS 34

2.8 REDIALING 34

2.9 CALLBACK REQUESTS 35

2.10 CALL BACK AN UNANSWERED CALL 35

2.11 REQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY 36

2.12 RECEIVING INTERPHONY CALLS 36

2.13 SENDING DTMF SIGNALS 36

2.14 MUTE, SO THAT YOUR CONTACT CANNOT HEAR YOU 37

DURING A CONVERSATION 38

3.1 MAKING A SECOND CALL DURING A CONVERSATION 38

3.2 ANSWERING A SECOND CALL DURING A CONVERSATION 38

3.3 SWITCHING BETWEEN CALLS (BROKER CALL) 39

3.4 TRANSFERRING A CALL 39

3.5 THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CONTACTS (CONFERENCE) 39

3.6 TALK SIMULTANEOUSLY TO MORE THAN 2 CONTACTS 39

3.7 PLACING A CALL ON HOLD (HOLD) 40

3.8 PLACING AN OUTSIDE CALL ON HOLD (PARKING) 40

3.9 INTRUSION INTO AN INTERNAL CONVERSATION (BARGE-IN) 41

3.10 SIGNAL MALICIOUS CALLS 41

Premium DeskPhone

8AL90339ENABed01

5 /92

SHARING 42

4.1 ANSWERING THE GENERAL BELL 42

4.2 MANAGER/ASSISTANT FILTERING 42

4.3 CALL PICK-UP 42

4.4 HUNTING GROUPS 43

4.5 CALLING AN INTERNAL CONTACT ON HIS/HER PAGER 43

4.6 ANSWERING A CALL ON YOUR PAGER 43

4.7 CALLING A CONTACT ON HIS/HER LOUDSPEAKER 43

4.8 SENDING A WRITTEN MESSAGE TO AN INTERNAL CONTACT 44

4.9 CONSULTING WRITTEN MESSAGES 44

4.10 SEND A VOICE MESSAGE COPY 45

4.11 SENDING A RECORDED MESSAGE TO A NUMBER OR A DISTRIBUTION LIST 45

4.12 BROADCASTING A MESSAGE ON THE LOUDSPEAKERS OF A STATION GROUP 45

KEEP IN TOUCH 46

5.1 FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) 46

5.2 FORWARDING CALLS TO YOUR VOICE MESSAGE SERVICE 46

5.3 FORWARDING CALLS IF YOU DO NOT ANSWER OR IF YOU ARE BUSY 46

5.4 WHEN YOU RETURN, CONSULT RECORDED MESSAGES 47

5.5 FORWARDING CALLS TO YOUR PAGER 47

5.6 FORWARDING YOUR CALLS FROM THE RECEIVING TERMINAL ('FOLLOW ME') 47

5.7 APPLYING A SELECTIVE FORWARD 48

5.8 DO NOT DISTURB 48

5.9 CANCELLING ALL FORWARDS 48

5.10 LEAVING A RECORDED MESSAGE FOR INTERNAL CALLERS 48

MANAGING YOUR CHARGES 50

6.1 CHARGING YOUR CALLS DIRECTLY TO BUSINESS ACCOUNTS 50

6.2 FINDING OUT THE COST OF AN OUTSIDE CALL MADE FOR AN INTERNAL USER FROM YOUR TERMINAL 50

PROGRAMMING YOUR TELEPHONE 51

7.1 INITIALIZING YOUR VOICE MAILBOX 51

7.2 CUSTOMIZING YOUR VOICE GREETING 51

7.3 MODIFY THE PASSWORD FOR YOUR PHONE SET 51

7.4 MODIFY THE PASSWORD FOR YOUR VOICE MAILBOX 52

7.5 ADJUSTING THE AUDIO FUNCTIONS 52

7.6 ADJUSTING THE BRIGHTNESS OF THE DESKPHONE (8078S, 8068S, 8058S, 8028S PREMIUM DESKPHONE) 53

7.7 ADJUSTING THE CONTRAST OF THE DISPLAY (8028S, 8018) 54

7.8 SELECTING THE WELCOME PAGE 54

7.9 SELECTING LANGUAGE 54

7.10 PROGRAMMING KEYS FOR CALL NUMBERS AND FUNCTIONS (PERSO PAGE/F1 AND F2 KEYS/ADD-ON KEYS) 54

7.11 MODIFY A PROGRAMMED KEY 55

7.12 DELETE A PROGRAMMED KEY 55

7.13 PROGRAMMING AN APPOINTMENT REMINDER 56

7.14 IDENTIFY THE TERMINAL YOU ARE ON 56

7.15 LOCK / UNLOCK YOUR TELEPHONE 56

7.16 INSTALL A JACK ACCESSORY (HEADSET, HANDS-FREE, LOUDSPEAKER) (8078S, 8068S, 8058S, 8028S PREMIUM DESKPHONE) 56

7.17 INSTALL A USB ACCESSORY (HEADSET, HANDSFREE, LOUDSPEAKER) 57

7.18 MANAGE CONNECTED DEVICES 57

Premium DeskPhone

8AL90339ENABed01

6 /92

7.19 CALL THE ASSOCIATED SET 58

7.20 FORWARD YOUR CALLS TO THE ASSOCIATED NUMBER 58

7.21 MODIFY THE ASSOCIATED NUMBER 58

7.22 THE TANDEM CONFIGURATION 58

7.23 CREATE, MODIFY OR CONSULT YOUR INTERPHONY LIST (MAX. 10 NUMBERS) 58

7.24 INSTALLING AND USING AN ALE BLUETOOTH® WIRELESS HANDSET 59

7.25 INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET (PAIRING) 59

7.26 USING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET 59

7.27 DISPLAY ALL PAIRED BLUETOOTH® DEVICES 60

7.28 REMOVING A BLUETOOTH® ACCESSORY (HEADSET, HANDSET, ETC.) 60

7.29 PAIR YOUR PHONE AS A BLUETOOTH® DEVICE 60

7.30 CONFIGURE YOUR PHONE FOR TELEWORKING 61

7.31 CONTACTING YOUR ADMINISTRATOR (TECHNICAL SUPPORT) 64

7.32 PHONE AUTO TEST 65

'MEET ME' CONFERENCE 66

8.1 INITIATE A 'MEET ME' CONFERENCE 66

8.2 JOIN A 'MEET ME' CONFERENCE 66

ACD: AGENT SET/ SUPERVISOR STATION 67

9.1 AGENT SET 67

9.2 OPEN AN AGENT SESSION (LOGON) – AGENT SET 67

9.3 ACD APPLICATION WELCOME SCREEN – AGENT SET 67

9.4 CLOSE AN AGENT SESSION (LOGOFF) 68

9.5 SUPERVISOR STATION 68

9.6 OPEN A SUPERVISOR SESSION (LOGON) 68

9.7 PROCESSING GROUP- SUPERVISOR ENTRY/WITHDRAWAL 68

9.8 SUPERVISION OR ACCEPTANCE OF AN ASSISTANCE REQUEST 69

9.9 CLOSE A SUPERVISOR SESSION 69

USE THE TELEPHONE IN SIP SURVIVABILITY ('SAFE' MODE) 70

10.1 MAKING A CALL 70

10.2 MAKE A CALL USING THE PERSONAL PHONE BOOK 71

10.3 REDIALING THE LAST NUMBER DIALED 71

10.4 RECEIVING A CALL 71

10.5 MAKING A SECOND CALL DURING A CONVERSATION 71

10.6 ANSWERING A SECOND CALL DURING A CONVERSATION 72

10.7 PLACING A CALL ON HOLD (HOLD) 72

10.8 SWITCHING BETWEEN CALLS (BROKER CALL) 73

10.9 TRANSFERRING A CALL 73

10.10 THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CONTACTS (CONFERENCE) 73

10.11 MUTE, SO THAT YOUR CONTACT CANNOT HEAR YOU 73

10.12 ADJUST AUDIO VOLUME 74

10.13 FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) 74

10.14 ADJUSTING THE AUDIO FUNCTIONS 74

10.15 SELECTING LANGUAGE 75

10.16 SENDING DTMF SIGNALS 75

Premium DeskPhone

8AL90339ENABed01

7 /92

ACCESSORIES 76

11.1 LIST OF ACCESSORIES 76

11.2 8115/8125 AUDIOFFICE 77

11.3 EXTERNAL RINGING INTERFACE MODULE (MWS 3GV28050AA) 82

11.4 WALL MOUNTING KIT 84

11.5 CONNECT A 3 POLE JACK HEADSET 86

TECHNICAL SPECIFICATIONS 87

ORDERING INFORMATION 90

GUARANTEE AND CLAUSES 91

14.1 SAFETY INSTRUCTIONS 91

14.2 REGULATORY STATEMENTS 92

Premium DeskPhone

8AL90339ENABed01

8 /92

Getting to know your telephone

1.1 8078s Bluetooth/ 8078s Premium DeskPhone

This phone is part of the IP phone range. With its 5-inch color touchscreen display, the 8078s Premium DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset. Additionally, the 8078s Bluetooth® Premium DeskPhone improves your experience with its Bluetooth® handset or other Bluetooth® accessories. The 8078s Bluetooth® Premium DeskPhone is 'Bluetooth® Smart Ready'. You can personalize the phone by selecting a theme (skin). It is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home (teleworking).

1.1.1 Phone description

LED Flashing blue: incoming call. Flashing orange: alarm.

Color touchscreen display with auto brightness adjustment which improves the user experience and achieves power savings (ambient light sensor).

Permanent feature keys: quick access to the phone's main features.

Bluetooth® wireless handset (8078s BT). Wired handset.

3.5 mm, 4 pole jack (TRRS standards: CTIA).

Magnetic alphabetic keyboard.

An adjustable and stable foot.

Loudspeaker.

1.1.2 Main screen

Date and time

Display the page by selecting

the corresponding tab.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

Navigation softkeys and

quick access to specific

settings

Select a page by pressing the corresponding tab on the screen. The selected page is highlighted. Make your selection by pressing the label on the screen.

Scroll a list (features, call log, contact, …) by pressing the up and down arrow on the screen, or on the keyboard.

Manage your call forwarding by pressing the forward icon.

• Stationary arrow: No forwarding activated.

• Blinking arrow: Forwarding activated.

Use the 'OK' softkey to validate your choices and options while programming or configuring.

Use the 'Back/Exit' icon to go back to the previous step.

Use the 'Setting' icon for quick access to the user local menu.

Use the 'Bluetooth®' icon to open Bluetooth® settings.

Premium DeskPhone

8AL90339ENABed01

9 /92

1.1.3 Call management screen

Incoming call icon, Call in progress, Call on hold, …

Soft keys: actions available depending on the call status (when presentation screen is not displayed)

Notification (popup) of

incoming call

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, press on the corresponding tab to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Used to switch from the conversation screen to the welcome screen.

Calls can also be managed from the Perso page. While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

1.1.4 Access to the user local menu

or (long press): Open the user local menu: Audio, Display, Bluetooth®, Skin (See: User local

menu).

1.1.5 Change the theme (skin) of your phone

• The phone is in idle state.

• or (long press) Skin

• Select the desired new theme from the list.

•

Changing the theme may take a few seconds.

A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

1.1.6 Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

• The phone is in idle state.

• or (long press) Display Advanced Busy light

• Activate or deactivate the logo LED feature.

•

1.1.7 Bluetooth Smart Ready

Your phone is 'Bluetooth® Smart Ready'. It can receive and share Bluetooth® signals from various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). It is ready for future services available on the fly in a subsequent software upgrade. This feature can be deactivated by the administrator.

Premium DeskPhone

8AL90339ENABed01

10 /92

1.2 8068s Bluetooth/ 8068s Premium DeskPhone

This phone is part of the IP phone range. With its color display associated to 10 dedicated functions keys, and an intuitive navigation key, the 8068s Premium DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset. Additionally, the 8068s Bluetooth® Premium DeskPhone improves your experience with its Bluetooth® handset or other Bluetooth® accessories. The 8068s Bluetooth® Premium DeskPhone is 'Bluetooth® Smart Ready'. You can personalize the phone by selecting a theme (skin). It is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home (teleworking).

1.2.1 Phone description

LED Flashing blue: incoming call. Flashing orange: alarm.

Color display with auto brightness adjustment which enhances user experience and saves power (ambient light sensor).

10 dedicated functions keys.

Navigation.

Permanent feature keys: quick access to the phone's main features.

Bluetooth® wireless handset (8068s BT). Wired handset.

3.5 mm, 4 pole jack (TRRS standards: CTIA).

Magnetic alphabetic keyboard.

An adjustable and stable foot.

Loudspeaker.

1.2.2 Main screen

Date and time

Display the page by selecting

the corresponding tab.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

OK key: Use this key to validate your choices and options while programming or configuring.

Left-right navigator: In idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: Used to scroll through the content of a page.

Back/Exit key: Use this key to go back to the previous step. Use this key to go back to the

homepage (long press).

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary arrow: No forwarding activated.

• Blinking arrow: Forwarding activated.

Premium DeskPhone

8AL90339ENABed01

11 /92

1.2.3 Call management screen

Incoming call icon, Call in progress, Call on hold, …

Soft keys: actions available depending on the call status (when presentation screen is not displayed)

Notification (popup) of

incoming call

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on hold or incoming calls.

Used to switch from the conversation screen to the welcome screen

Press the key in front of the label to select the corresponding feature.

1.2.4 Access to the user local menu

(long press) Open the user local menu: Audio, Display, Bluetooth®, Skin (See: User local menu).

1.2.5 Change the theme (skin) of your phone

• The phone is in idle state.

• (long press) Skin

• Select the desired new theme from the list.

•

Changing the theme may take a few seconds.

A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

1.2.6 Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

• The phone is in idle state.

• (long press) Display Advanced Busy light

• Activate or deactivate the logo LED feature.

•

1.2.7 Bluetooth Smart Ready

You phone is 'Bluetooth® Smart Ready'. It can receive and share Bluetooth® signals from various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). It is ready for future services available on the fly in a subsequent software upgrade. This feature can be deactivated by the administrator.

Premium DeskPhone

8AL90339ENABed01

12 /92

1.3 8058s Premium DeskPhone

This phone is part of the IP phone range. In addition to a color display associated to 6 dedicated function keys and an intuitive navigation key, the 8058s Premium DeskPhone provides 4 programmable softkeys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. You can personalize the phone by selecting a theme (skin). It is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home (teleworking).

1.3.1 Phone description

LED Flashing blue: incoming call. Flashing orange: alarm.

Color display with auto brightness adjustment which enhances user experience and saves power (ambient light sensor).

6 dedicated functions keys.

4 programmable softkeys with LED.

Navigation.

Permanent feature keys: quick access to the phone's main features.

Wired handset.

3.5 mm, 4 pole jack (TRRS standards: CTIA).

Magnetic alphabetic keyboard.

An adjustable and stable foot.

Loudspeaker.

1.3.2 Main screen

Date and time

Display the page by selecting

the corresponding tab.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

Programmable softkeys

OK key: Use this key to validate your choices and options while programming or configuring. Left-right navigator: In idle state, use this key to move from one page to another. In

conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: Used to scroll through the content of a page.

Back/Exit key: Use this key to go back to the previous step. Use this key to go back to the

homepage (long press).

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary arrow: No forwarding activated.

• Blinking arrow: Forwarding activated.

Premium DeskPhone

8AL90339ENABed01

13 /92

1.3.3 Call management screen

Incoming call icon, Call in progress, Call on hold, …

Soft keys: actions available depending on the call status (when presentation screen is not displayed)

Notification (popup) of

incoming call

or incoming calls.

Used to switch from the conversation screen to the welcome screen.

Press the key in front of the label to select the corresponding feature.

1.3.4 Access to the user local menu

(long press) Open the user local menu: Audio, Display, Skin (See: User local menu).

1.3.5 Change the theme (skin) of your phone

• The phone is in idle state.

• (long press) Skin

• Select the desired new theme from the list.

•

Changing the theme may take a few seconds.

A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

1.3.6 Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

• The phone is in idle state.

• (long press) Display Advanced Busy light

• Activate or deactivate the logo LED feature.

•

Premium DeskPhone

8AL90339ENABed01

14 /92

1.4 8028s Premium DeskPhone

This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8028s Premium DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home (teleworking).

1.4.1 Phone description

LED Flashing blue: incoming call. Flashing orange: alarm.

Monochrome backlit screen.

6 dedicated functions keys.

4 programmable keys with Led and paper label.

Navigation.

Permanent feature keys: quick access to the phone's main features.

Wired handset.

3.5 mm, 4 pole jack (TRRS standards: CTIA).

Magnetic alphabetic keyboard.

An adjustable and stable foot.

Loudspeaker.

1.4.2 Main screen

Date and time

Display the page by selecting the

corresponding tab.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

OK key: Use this key to validate your choices and options while programming or configuring. Left-right navigator: In idle state, use this key to move from one page to another. In

conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: Used to scroll through the content of a page.

Back/Exit key: Use this key to go back to the previous step. Use this key to go back to the

homepage (long press).

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary white icon: No forwarding activated.

• Blinking arrow: Forwarding activated.

Premium DeskPhone

8AL90339ENABed01

15 /92

1.4.3 Call management screen

Incoming call icon, Call in progress, Call on hold, …

Soft keys: actions available depending on the call status (when presentation screen is not displayed)

Notification (popup) of

incoming call

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the leftright navigator to look at calls on hold or incoming calls.

Used to switch from the conversation screen to the welcome screen.

Press the key in front of the label to select the corresponding feature.

1.4.4 Access to the user local menu

(long press) Open the user local menu: Audio, Display (See:User local menu).

1.4.5 Changing or updating the paper label

Removing the paper label

• Lift the protective cover at the notch (1).

• Remove the apper label in the same way (2).

• Update or replace the paper label.

Inserting the phone label

• Position the phone label, left side first, making sure it is placed correctly behind the notches (a,b,c,d).

• Put the protective cover back in the same way.

The application 'LabelSet' is available to help you to print the paper labels. Please contact your business partner for more information.

a b c d

Premium DeskPhone

8AL90339ENABed01

16 /92

1.5 8018 DeskPhone

This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8018 DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It is compatible with teleworking. Consequently, it is perfect for use at your office in your enterprise or at home (teleworking).

1.5.1 Phone description

LED Flashing blue: incoming call / Appointment alarm.

Monochrome screen.

6 dedicated functions keys.

3 preprogrammed keys with Led and paper icon: Alphanumeric key, F1, F2. 4 programmable keys with Led and paper label.

Navigation.

Permanent feature keys: quick access to the phone's main features.

Wired handset.

USB connector for headset.

Stable foot

Loudspeaker.

Your phone has 4 programmable keys with led and paper label. These keys are use to program a direct call. You can use the paper to describe the key.

1.5.2 Main screen

Date and time

Display the page by selecting the

corresponding tab.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

OK key: Use this key to validate your choices and options while programming or configuring. Left-right navigator: In idle state, use this key to move from one page to another. In

conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: Used to scroll through the content of a page.

Back/Exit key: Use this key to go back to the previous step. Use this key to go back to the

homepage (long press). Use this key to delete one number or character at a time.

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary white icon: No forwarding activated.

• Blinking arrow: Forwarding activated.

Premium DeskPhone

8AL90339ENABed01

17 /92

1.5.3 Call management screen

Incoming call icon, Call in progress, Call on hold, …

Soft keys: actions available depending on the call status (when presentation screen is not displayed)

Incoming call and

conversation presentation

screen

hold or incoming calls.

Used to switch from a telephone screen to an application screen. For example, it can be used while a call is in progress to search a number, program an appointment reminder, etc

Press the key in front of the label to select the corresponding feature.

1.5.4 Changing or updating the paper label

Removing the paper label

• Lift the protective cover at the notch and slide it up to take it out of its housing.

• Remove the apper label in the same way.

• Update or replace the paper label.

Inserting the phone label

• Insert the paper label from the top end, making sure it is placed correctly behind the notches.

• Put the protective cover back in the same way.

The application 'LabelSet' is available to help you to print the paper labels. Please contact your business partner for more information.

1.5.5 Function keys and programmable keys

The 8018 DeskPhone uses 3 preprogrammed keys to access some features. In this case, the icon of the feature is printed on the paper. Use the feature by pressing the corresponding key. When activated, the LED corresponding to the key remains lit up. Press the corresponding key to deactivate it.

• 123<>abc Alpha-numerical keypad Use this key to switch between alphabetic keyboard and numeric keyboard.

• Programmable keys (F1 and F2 keys). A service or a direct call can be associated to these keys.

Premium DeskPhone

8AL90339ENABed01

18 /92

1.6 Welcome screens

1.6.1 Homepage description

You can access all of your phone's features from these screens. The default display has three pages that you can access by pressing to the page tabs at the top of the screen. The selected page is highlighted. The default pages can be augmented with other applications (ACD for example) installed and/or configured on your system.

• Menu page Menu Contains all features and applications accessible by pressing the label of the desired feature or application. From this page, it is possible to adjust the ringer volume, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last numbers or intercepting calls.

• Perso page Perso Contains call line keys (allowing supervision of calls) and programmable call keys.

• Info page Info Contains information on the telephone and the status of its functions: name, telephone number, number of messages (including call log events, instant messages and voice messages), activation of transfer function, appointment reminder, etc.

• / Forward icon: Press the icon (touchscreen) or the key next to this icon to program or

change the transfer function.

• Press the label (touchscreen) or press the key in front of the label to select the corresponding feature.

• The 8058s Premium DeskPhone provides 4 programmable softkeys. Press the key in front of the softkey to activate it (call a contact, forward to a number, …).

Choose the page displayed by default on the telephone

• Settings Phone Homepage

• Select the default page (Menu, Perso, Info, Last page seen …).

•

8078s

8058s

8028s/8018

8068s

Premium DeskPhone

8AL90339ENABed01

19 /92

1.7 User local menu

or (long press): Open the user local menu.

The user local menu depends on the type of the set.

Audio

Use this menu to adjust the audio convenience according to your environment, the type of device connected and your audio preferences:

• Jack config. Configure the type of the device connected to the audio jack (Headset, Handsfree,

Loudspeaker).

• Devices Select the preferred audio device (connected or integrated).

• Hearing Aid Check this option if you are using a hearing aid.

Display

Use this menu to adjust the display of your set:

• Auto-Brightness When this option is checked, the phone automatically adjusts the brightness of the display depending on the lighting conditions to improve user experience and achieve power savings (ambient light sensor).

• Brightness Adjust the brightness of the display, the LEDs and the logo on back shell (optional).

• Advanced Low brightness When the phone is not in use, the brightness is dimmed. Adjust dimmed brightness.

• Advanced Busy light Activate/deactivate the light of the logo on back shell (optional). The logo on back shell can be illuminated. The color changes when you are busy.

• Advanced LED brightness auto When this option is checked, the phone automatically adjusts the LED brightness and the busy light logo on the back shell (if present) depending on the lighting conditions to improve user experience and achieve power savings (ambient light sensor).

• Screensaver Set the delay before the brightness is dimmed when the phone is not in use.

Bluetooth®

Use this menu to configure the Bluetooth® device (optional):

• Devices Display all paired Bluetooth® devices, remove a Bluetooth® accessory (headset, handset, etc.).

• Search devices Install a Bluetooth® Wireless accessory (headset, handset, etc.).

• Parameters Use your DeskPhone as a Bluetooth® audio accessory.

The 8078s Premium DeskPhone has a specific icon (quick access) to manage Bluetooth® devices

(add device, list of paired devices, remove device).

Skin

Change the theme (skin) of your phone (optional).

Premium DeskPhone

8AL90339ENABed01

20 /92

1.8 Status icons/ Call icons

Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen.

Status icons

Depending on the size of the display, all status icons may not be displayed simultaneously. Which icons are displayed depends on their priority. The following icons are listed according to their priority, from the highest to the lowest.

Silent mode.

Telephone locked.

Headset connected.

Appointment programmed.

Phone in Bluetooth® detectable mode.

Call icons

Incoming call icon.

Call in progress icon.

Call holding icon.

Your contact ended the conversation.

1.9 Permanent features keys

They are located just above the loudspeaker.

• Mute and interphony key. During a call, press this key to stop your contact from hearing you. When idle, press this key to switch the phone to interphony mode. When you receive a call, the phone hooks off automatically and you go straight into hands-free mode. When activated, this key is lit blue.

• Turn down the volume (ringing or call state).

• Decrease the brightness (idle state).

• Decrease the contrast (idle state).

• Turn up the volume (ringing or call state).

• Increase the brightness (idle state).

• Increase the contrast (idle state).

• Pressing this key answers an incoming call in hands-free mode (when activated, the key is

lit blue). When a call is in progress, pressing this key switches from hands-free mode to headset or handset mode.

• Programmable keys (F1 and F2 keys).Lit when the function associated with the key is activated. A service or a direct call can be associated to these keys.

• Redial key: to access the 'Redial' feature.

o Last number redial (short press). o Call back one of the last 8 numbers dialed (long press).

For the 8018 DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle state: .

Premium DeskPhone

8AL90339ENABed01

21 /92

• Quick access to user local menu (long press).

• Used to obtain information on functions of the 'menu' page and to program key of the

'perso' page (short press). This key is not available on the 8018 DeskPhone, press and hold the alpha-numerical key for a short time.

• Messaging key to access the messaging portal (call log, voice messages and instant messages). This key flashes blue when there is a new event such as a new voice message, a new instant message or a new event in the call log.

1.10 Keyboard

1.10.1 Magnetic alphabetic keyboard (8078s, 8068s, 8058s, 8028s Premium DeskPhone)

Your set is provided with a magnetic alphabetic keyboard. The keyboard depends on your country and languages. The magnetic keyboard is automatically fixed on the base of the set. It is connected to the corresponding connector behind the phone.

• Country variants:

o AZERTY o QWERTZ o QWERTY (international) o QWERTY (nordic)

Use the keyboard to enter names while configuring the phone. Directly access the dial by name feature by entering the name of your contact on the keyboard.

Below is a list of the function keys that allow you to access all the symbols.

Cursor moving keys (left, right, up and down). Allows you to navigate edit boxes. Press the Alt key to access the left and up directions.

Caps lock: to write text in capital letters.

Alt key: to access specific and punctuation characters.

Enter key: to validate edited text.

Backspace key: to delete one character in an edit box.

Premium DeskPhone

8AL90339ENABed01

22 /92

1.10.2 Alpha-numeric keyboard (8018 DeskPhone)

Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial number, and alphabetic keyboard to enter text by pressing the corresponding preprogrammed key (usually the first preprogrammed key).

• 123<>abc Switch the keyboard to the alphabetic mode by selecting the associated preprogrammed key. When activated, the LED corresponding to the key remains lit up.

• Enter alphabetic characters. The number pad keys have letters that you can display by successive presses. The number is the last character in the series. Some special characters can be displayed by successively pressing the key:

% $ / ~ & ( ) [ ] = *

@ # space

- _ 1

+ . , ; : / \ ? ! 0

• Use navigation keys to move the cursor into the text.

• Press and hold the '*' key to switch from lowercase to uppercase mode, and vice versa.

• use this key to delete the last entered character. The alphabetic mode remains

activated.

• 123<>abc Select the lit preprogrammed key to return to the numeric mode.

Premium DeskPhone

8AL90339ENABed01

23 /92

1.11 Description of the connectors

Various connections to allow phone extensions. The type of connectors you have depends on your phone.

8078s, 8068s, 8058s, 8028s

8018

8078s

8068s

8058s

8028s

8018

Universal Serial Bus (USB-c) connector

Add-on module/external ringer connector (SATA type).

Magnetic alphanumerical keyboard connector (RJ 9).

Universal Serial Bus (USB-a) connector for an audio equipment, a low smartphone charger or USB stick. For the 8018 DeskPhone, the USB connector is on the side of the deskphone.

10/100/1000 Mbps Ethernet connectors to a PC (RJ45).

10/100/1000 Mbps Ethernet connectors to the enterprise network (LAN - RJ45).

DC power jack for an external power adaptor.

Wired handset connector (RJ9).

3.5 mm, 4 pole jack (TRRS standards: CTIA).

CTIA standards

Microphone

Ground

Audio (right)

Audio (left)

Premium DeskPhone

8AL90339ENABed01

24 /92

1.12 Add-on module

Depending on your DeskPhone, phone capabilities can be extended with add-ons:

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

Premium Add-on 10 keys modules

Premium Smart display 14 keys module

Premium add-on 40-key modules

1.12.1 Install the add-on to the deskphone

• Premium Add-on 10 keys

o Remove the protection of the dedicated compartment behind the set. o Insert the add-on correctly in the compartment.

o Plug the provided cord into the dedicated sockets behind your set and the add-on (2: ). o Fix the add-on with the provided screw. o Restart the deskphone (unplug and plug in the power jack if you are using an external

power adapter or the Ethernet connector – LAN).

• Premium Add-on 40 keys / Premium Smart Display 14 keys:

o Plug the provided cord into the dedicated socket behind your phone and behind the add-

on ( ).

o If desired, fix the foots (set and add-on) with the provided clip. o Restart the deskphone (unplug and plug in the power jack if you are using an external

power adapter or the Ethernet connector – LAN).

Manage and use the add-on keys as a direct call key. See chapter: Programming your telephone.

Premium DeskPhone

8AL90339ENABed01

25 /92

1.12.2 Install more than one add-on module

It is possible to connect up to three add-on modules (Premium Smart Display 14 keys, Premium Add-on 40 keys). To attach another add-on, affix and connect the new add-on to the one that is already connected:

o The first add-on is connected to the deskphone. o Plug the provided cord of the new add-on into the dedicated

socket behind the connected add-on ( ).

o Plug the other end of the cord into the dedicated socket

behind the new add-on ( ).

o Restart the deskphone (unplug and plug in the power jack if

you are using an external power adapter or the Ethernet connector – LAN).

1.12.3 Attach the add-on with the clip

You can also order this clip separately for each of the two add-on modules. You can attach the base (set and add-on module) with the add-on clip provided with Premium Add-on module 40 keys and Premium Smart Add-on module 14 keys.

Premium Smart Add-on

Remove the protection on

the add-on clip

Place the clip in the correct position under the base of the phone, as shown in the image

Place the add-on onto the clip, as

shown in the image

Premium Add-on 40

Remove the protection on the

add-on clip

Place the clip in the correct

position under the base of the

phone, as shown in the image

Place the add-on onto the clip,

as shown in the image

Use the same procedure to attach an add-on to another add-on.

Premium DeskPhone

8AL90339ENABed01

26 /92

You can attach one or more add-ons to your phone. To attach another add-on, affix and connect the new add-on to the one that is already connected.

1.12.4 Changing or updating the paper label

• Premium Add-on 10 keys (with paper labels)

o Remove the protective cover (1): Insert a thin object (or

your fingernail) in the slot (a) to lift the protective cover. Carefully remove the cover at the first notch (b). The cover is held in place by small notches, take care not to break the plastic cover near the notches. Remove the cover from the other notches (c, d) by moving the cover gently from right to left ( ).

o Remove the paper label with a thin object. o Replace the paper label and protective cover (2):

The cover or the paper can only be placed in the right way. It has to cover all the paper area. If not, return it. Position the paper label, right side first, by inserting it under the plastic notches (a). Then, insert the other notches (b) by gently pressing the paper near each notch. Put the protective cover back in the same way.

• Premium Add-on 40 keys (with paper labels)

o Remove the protective cover (1): Insert a thin object

(or your fingernail) in the correct position (a) to lift the protective cover. Carefully remove the protective cover. The cover is held in place by small notches, take care not to break the plastic cover near the notches.

o Remove the apper label in the same way o Replace the paper label and protective cover (2):

The cover or the paper can only be placed in the right way. It has to cover all the paper area. If not, return it. Position the paper label, right side first, by inserting it under the plastic notches (c). Then, insert the other notches (b) by gently pressing the paper near each notch. Put the protective cover back in the same way.

o Follow the same method for each paper area.

The application 'LabelSet' is available to help you to print the paper labels. Please contact your business partner for more information.

Premium DeskPhone

8AL90339ENABed01

27 /92

1.13 ALE Wideband Bluetooth® Handset

The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones.

LED (Front and back of the device)

• Blue flashing: Normal operation.

• Blue steady: Handset charging.

• Red slow flashing: Battery charge low. If voice prompts are enabled, you hear: “Battery low ”.

• Red fast flashing: Handset outside coverage zone. If voice prompts are enabled, you hear: “Out

of Range”.

• Red steady: handset not paired.

Line key

• Switch the device on/off: Press and hold to switch the device on/off. If voice prompts are enabled, you hear: “Power On / Power Off”.

• Off-hook/On-hook: press this key to take or terminate a call.

• Voice prompts (In idle state): Double press to enable the voice prompt.

Volume/Mute key

• Volume (During conversation): Short successive presses to change the handset volume level (3 levels).

• Mute (During conversation): Press and hold to ensure your correspondent no longer hears you.

• Voice prompts (In idle state): Double press to disable the voice prompt.

• Location of the battery.

If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-hook key to take or terminate the call. Just off-hook/on-hook the Bluetooth® handset

The battery recharges when the Bluetooth® handset is on its base. The battery autonomy is more than 10 hours in conversation, and 50 hours in idle state. Charge the battery for about 6 hours before initial use.

If you are not going use the handset for a long time, we recommended that you switch off the device by using the switch at the top of the battery compartment.

Premium DeskPhone

8AL90339ENABed01

28 /92

1.13.1 Voice prompts

The voice prompts help you to manage functions of the handset. Voice prompts are available in 5 languages. The default language is English. To hear the prompt, the handset has to be near your ear. To select the next language, with the handset turned on, double press the 2 keys of the handset (B,C) at the same time. You hear the new selected language. Repeat until the desired language is reached.

To disable the voice prompts, with the handset turned on, double press the Volume/mute key (C). You are notified with a long beep. To enable the voice prompts, with the handset turned on, double press the Line key (B). You are notified with 2 short beeps.

1.13.2 Installing or replacing the Bluetooth® handset battery

During the first use, to activate the battery, you have to set the switch to ON:

1- Lift up the battery cover. a. Set the switch at the top of the compartment to ON using a pencil point. 2- Put the cover back on. Take care not to damage the cables when you put the cover on.

To replace the battery, with the handset turned off:

1- Lift up the battery cover. a. Set the switch at the top of the compartment to OFF using a pencil point. b. Lift up the battery using the tab to help you. c. Disconnect the old battery and replace it with the new one by joining the 2 connectors.

Arrange the battery, the cable and the connectors in the compartment. a. Set the switch at the top of the compartment to ON using a pencil point. 2- Put the cover back on. Take care not to damage the cables when you put the cover on.

A spare battery can be ordered from your business partner.

1.13.3 Pairing and connecting the Bluetooth® wireless handset

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding

menu is not displayed or is inactive.

Before the Bluetooth® handset can be used, it must be correctly paired to the terminal. Pairing will

create a wireless link between the Bluetooth® wireless handset and the deskphone.

1- Set your deskphone to 'discover' the Bluetooth® wireless handset

• Use one of the following:

o o (long press) Bluetooth®

• Search devices

2- Put the handset in detectable mode

• With the handset turned on, press and hold the 2 Bluetooth® handset keys (B, C) at the same time. If voice prompts are enabled, you hear: “Pairing mode, waiting for connection” ».

Premium DeskPhone

8AL90339ENABed01

29 /92

3- Connect the handset with the deskphone

• Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be displayed.

• Select the Bluetooth® wireless handset displayed in your deskphone: “ALE BT WB Handset”.

• Add the device by selecting the relevant menu on your deskphone (Depending on the

deskphone).

• If voice prompts are enabled, you hear: “Device connected”. The 3-note tone indicates that the handset has been installed correctly. The LED flashes blue or red depending on the battery charge level.

The handset is correctly connected if it appears in the list of connected devices on your deskphone (see user manual of the deskphone). Press the Line key of the handset to test the connection, your deskphone prompts you to enter a number. Please contact your installer if you encounter any problems. Before contacting your installer make sure you have information such as the serial number, the date code and the technical reference that you can find on the battery.

1.14 ALE Bluetooth® Handset

The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones.

Switch on / off the Bluetooth® handset: long press on the off-hook/on-hook key. Off-hook/On-hook: press this key to take or terminate a call.

Volume/Mute:

• Short successive presses to change the handset volume level (3 levels)

• Long press to activate or deactivate mute mode

LED

Location of the battery

If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-hook key to take or terminate the call. Just off-hook/on-hook the Bluetooth® handset.

1.14.1 LED

• Off: operating normally.

• Green flashing: in communication.

• Green steady: handset charging.

• Orange flashing: battery charge low or handset outside coverage zone.

• Orange steady: malfunction.

If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-hook key to take or terminate the call. Just off-hook/on-hook the Bluetooth® handset.

Premium DeskPhone

8AL90339ENABed01

30 /92

1.14.2 Installing or replacing the Bluetooth® handset battery

At the first use, you have to connect the battery to the handset. The battery is placed in its compartment but it is not connected. To install a new battery, follow instruction:

a) Lift up the battery cover. b) Take the 2 connectors. c) Assemble the 2 connectors.

d) Arrange the battery, the cable and the

connectors in the battery compartment (place the connected side of the battery in

the bottom of the compartment) e) Slide out the battery holding part. f) Replace the cover.

The battery recharges when the Bluetooth® handset is on its base. Switch on / off the Bluetooth® handset: long press on the off-hook/on-hook key. Defective batteries must be returned to a collection point for chemical waste disposal.

1.14.3 Pairing and connecting the Bluetooth® wireless handset

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

Before the Bluetooth® handset can be used, it must be correctly paired to the terminal.

• Use one of the following:

o o (long press) Bluetooth®

• Search devices

• With the handset turned off, press the 2 Bluetooth® handset keys at the same time (long

press). You will hear a 3 note signal and the LED will flash green and orange alternately. Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be

displayed.

• Select the relevant equipment: ALE BT Handset.

• Add

• Enter the PIN code of the device if necessary.

• Confirm The 3-note tone indicates that the handset has been installed correctly. The LED

flashes green or orange depending on the battery charge level.

Error messages

• The Bluetooth® handset emits a sequence of 4 beeps: Your set is an older generation than your Bluetooth® handset.

• The set displays an error message indicating that the set and the Bluetooth® handset are incompatible: Your Bluetooth® handset is an older generation than your set.

Premium DeskPhone

8AL90339ENABed01

31 /92

1.15 Install a comfort wired handset

You can install a wired handset in place of the Bluetooth® Wireless Handset.

• Remove the rubber.

• Plug-in the wired handset to the appropriate connector

(refer to phone description).

• Make sure you position the cable correctly in the compartment intended for that purpose:-:

• Switch off the Bluetooth® Wireless Handset (press and hold the On/Off hook key until you hear distinct tones).

Premium DeskPhone

8AL90339ENABed01

32 /92

Using your telephone

2.1 Consulting the call log

At any time, you can consult all answered and unanswered incoming and outgoing calls.

•

• Call Log

2.1.1 Consulting all calls

All calls are displayed with an icon giving information on the type of call.

Answered outgoing calls.

Unanswered outgoing calls.

Answered incoming calls.

Unanswered incoming calls.

• Scroll through the list by using the navigation keys (If more than one page).

• Display the contact information by selecting it in the list. Information such as the name, phone

number, date and time are displayed on the screen.

• You can choose to call the contact or clear the log:

o Recall: Call back the contact. o Delete: Delete the entry. o Delete all: Delete the entire log.

2.1.2 Delete all call logs

• Use one of the following:

o Press the key associated with the icon: . o Display the contact information by selecting it in the list.

Delete all

• Yes: To confirm. All call logs are deleted.

2.2 Making a call

Use one of the following:

• Dial the destination number. The hands-free mode is activated automatically.

• Unhook the handset Dial the destination number.

• Press the Off-hook key of the headset Dial the destination number. If your headset has no Off-

hook/On-hook key, use the phone keys and switch on the audio on the headset ( ).

• Press the on-hook/off-hook key of the Bluetooth® device (Bluetooth® Wireless handset) Dial the destination number.

• Hands-free Dial the destination number.

• Programmed line key.

• Dial by name (enter the first letters of the contact's name on the alphapad and press OK to start

the search).

• Redialing from the call log.

• Redial last number.

Premium DeskPhone

8AL90339ENABed01

33 /92

To make an external call, dial the outside line access code before dialing your contact number.

For the 8018 DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle state: .

If the internal or outside number does not reply:

• LS announce Broadcast a message on the loudspeaker of the free terminal.

• Call back Request callback to a busy terminal.

• Text mail Send a written message.

• Voice mail Store number to call again.

The hands-free mode can be deactivated by the administrator.

2.3 Receiving a call

Use one of the following:

• Lift the handset to take the call.

• Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone

keys and switch on the audio on the headset ( ).

• or or Press the 'take the call', 'loudspeaker' or 'line key' key to take the call in hands-free mode.

• Take call or Take the call with the headset if connected, or in hands-free mode.

• Select the incoming call icon.

The hands-free mode can be deactivated by the administrator.

2.4 Switching between audio modes

During the conversation, you can switch between different audio modes (handset, loudspeaker, handsfree or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode

is displayed: . If you are in conversation using the handset, you can take the current call in handsfree mode or with the headset, and vice versa. The key is lit when the loudspeaker or hands-free mode is selected.

• Switching to the handset (short press): .

• Switching to the loudspeaker (long press): (The key is lit).

• Switching to the hands-free (short press): (The key is lit).

• Switching to the headset (short press): .

For each audio mode, during the conversation, you can adjust the volume by pressing the volume keys (number of levels: 7). The selected volume, for each audio mode, will be saved for future conversations.

• During a conversation.

• Adjust volume by pressing the volume keys (number of levels: 7).

The hands-free mode can be deactivated by the administrator.

Premium DeskPhone

8AL90339ENABed01

34 /92

2.5 Activating the loudspeaker during a conversation (handset lifted) Loudspeaker.

Activate or deactivate the loudspeaker when you are in conversation using the handset or the headset.

• Activate loudspeaker (long press) The key lights up ( ).

• Adjust volume by pressing the volume keys (number of levels: 7).

• Deactivate loudspeaker (long press) The key is no longer lit ( ).

Press and release the loudspeaker key to switch to hands-free mode (light steady).

2.6 Make calls by name (company directory)

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. You have to switch the keyboard to the alphabetic mode by selecting the associated programmed key. When activated, the LED corresponding to the key remains lit up.

• Enter the lastname or initials or the lastname and first name of your contact.

• Select the type of search you want (last name, last name and first name or initials) Display of

all the contacts matching the search criteria.

• Use one of the following:

o Display the previous and next names. o Select the name of the person you wish to call.

o Modify the search.

*Name must be entered in format name / space / first name.

This key is used to display the entire name when it is truncated (8078s, 8068s, 8058s, 8028s

Premium DeskPhone).

2.7 Make calls via your programmed call keys

• Access the 'Perso' page.

• Find the contact you want to call from the programmed call keys.

• Select the contact.

2.8 Redialing

2.8.1 Redialing the last number dialed (redial)

• (short press) Last number redial.

2.8.2 Call back one of the last 8 numbers dialed

• (long press).

• Select the number to redial from the last 8 dialed number.

For the 8018 DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle state: .

Premium DeskPhone

8AL90339ENABed01

35 /92

You can also access this feature through the menu:

• Reach the 'Menu' page.

• Redial list

• Select the number to redial from the last 8 dialed number.

: Press the key associated with the trash icon to delete the list of callback requests.

2.9 Callback requests

The messaging key flashes when you have a callback request.

• The messaging key flashes when you have a callback request.

• Callback / xx Callbacks

• Select a callback request in the list if there is more than one. If there is only one

callback request, it is displayed directly.

• Recall

If there is only one callback request, it is displayed directly.

: Press the key associated with the trash icon to delete the list of callback requests.

2.10 Call back an unanswered call

2.10.1 Call back the last caller

• Reach the 'Menu' page.

• Events

• Last caller Call back the last caller.

2.10.2 List of last callers

• Use one of the following:

Non replied call / xx Non replied calls

o Reach the 'Menu' page.

Events

• Select the type of call:

o No non replied internal call / xx Non replied internal calls o No non replied external call / xx Non replied external calls

• Select a name or a number in the list if there are more than one. If there is only one name or number, it is displayed directly.

• Recall

• To delete the selected item.

• Delete

Premium DeskPhone

8AL90339ENABed01

36 /92

2.10.3 Delete the list of unanswered calls

• Use one of the following:

Non replied call / xx Non replied calls

o Reach the 'Menu' page.

Events

• Select the type of call:

o No non replied internal call / xx Non replied internal calls o No non replied external call / xx Non replied external calls

• Delete all (or use icon: ).

2.11 Requesting automatic callback if internal number is busy

• Internal number busy.

• Call back Callback request acknowledged.

•

2.12 Receiving interphony calls

You can answer a call without lifting the handset. When you receive a call, you are automatically connected in hands-free mode. The identity of the caller is displayed on the screen.

To activate Terminal idle:

• Corresponding LED lights up.

When your caller hangs up, interphony mode remains active.

To deactivate Terminal idle:

• The corresponding LED goes out.

2.13 Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.

Depending on the system configuration, the DTMF can be activated by default.

If DTMF is not activated by default on your system:

• During a conversation.

• Use one of the following:

o Send DTMF o Press the star key.

• Enter DTMF code.

The function is automatically cancelled when you hang up.

If DTMF is activated by default on your system:

• During a conversation.

• Enter DTMF code.

If DTMF is activated by default on your system, you have to deactivate DTMF before entering the code of a feature: Deactivate DTMF (Deact DTMF).

Premium DeskPhone

8AL90339ENABed01

37 /92

2.14 Mute, so that your contact cannot hear you

You can hear your contact but he/she cannot hear you:

2.14.1 From the set

• During a conversation.

• Disable microphone The key lights up .

• Resume the conversation The key is no longer lit .

2.14.2 From the Bluetooth® handset (Bluetooth® wireless handset)

• Press the handset volume/mute key (long press).

• Resume the conversation

2.14.3 From the headset

• Use the mute key of the headset, if there is one, to disable headset microphone or to resume the conversation

Premium DeskPhone

8AL90339ENABed01

38 /92

During a conversation

3.1 Making a second call during a conversation

• During a conversation.

• New call The first call is on hold.

• Number of second contact.

3.1.1 Other methods for calling a second contact

• Dial directly the number for your call.

• Name of second contact.

• Select the 'Redial' function.

• Programmed line key.

3.1.2 Release the second call and recover the call on hold

• You are in conversation with the second contact and the first one is on hold.

• Use one of the following:

o Enquiry off

o Hang up, your phone is ringing, then answer the call.

• You are on the line with your first contact.

To leave your two contacts talking together

• Hang up.

If you make an error, hang up: your telephone will ring and you will recover your first call.

3.2 Answering a second call during a conversation

• During a conversation, another person is trying to call you Name or no. of the caller displayed for 3 seconds.

• Use one of the following methods to answer the displayed call (Multiline set).

o Select the incoming call icon. o Take call

• The first call is on hold.

To return to your first contact and end the conversation in progress.

• The second call is ended.

• To return to the first contact, use one of the following.

o Select the incoming call icon. o

o Lift the handset.

Premium DeskPhone

8AL90339ENABed01

39 /92

3.3 Switching between calls (Broker call)

This feature depends on your system.

During a conversation, a second call is on hold.

Use one of the following:

• Select the call on hold icon from the conversation screen.

• Select the tab which is displaying the call on hold Retrieve

• Press the Back/Exit key to display the Perso page Select the call on hold.

Your first call is placed on hold.

3.4 Transferring a call

3.4.1 To transfer your call to another number

• Calling a second person during a conversation The first call is on hold.

• You can transfer the call immediately or wait for your contact to answer before transferring the

call: Transfer

Transfer between two outside calls is not generally possible (depends on country concerned and system configuration).

3.5 Three-way conference with internal and/or external contacts (conference)

• During a conversation, a second call is on hold.

• Conference (Confer) You are in conference mode.

3.5.1 Cancel conference and return to first contact (If conference is active)

• End conference (End conf)

3.5.2 Hang up on all participants (If conference is active)

• Hang up.

• You exit the conference.

3.5.3 After the conference, to leave your two contacts talking together:

• Transfer

• Hang up.

3.5.4 View information about the other people in the conference

• Navigate between both call in progress tabs involved in the conference.

3.6 Talk simultaneously to more than 2 contacts

This feature depends on the system configuration. If necessary, contact your administrator.

You are in a conference call with 2 contacts. To add another participant to the conference:

• Add

• Dial the number of your contact (dial, directories, last numbers dialed...).

• Your contact answers.

• Insert You are on the line with the additional contact.

During a 3-way conference, you can add up to three additional participants.

Premium DeskPhone

8AL90339ENABed01

40 /92

3.7 Placing a call on hold (hold)

3.7.1 Exclusive hold

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

• During a conversation.

• Select the incoming call icon.

• Your call is placed on hold .

Recover the call on hold:

Use one of the following:

• Hang up, your phone is ringing, then answer the call.

• Select the call on hold icon from the conversation screen.

• Select the tab which is displaying the call on hold Retrieve

• Press the Back/Exit key to display the Perso page Select the call on hold.

3.7.2 Common hold

This feature depends on the system configuration. If necessary, contact your administrator.

Common hold allows to all sets in the same pick-up group to resume a call (internal or external) that has been put on hold by one of the members of that group.

Putting on common hold:

• During a conversation.

• Press the Back/Exit key to display the Perso page.

• Press programmed key: Comm hold (by default).

Recover the call on hold from any sets defined in the same pick-up group (including your set):

• Recover the call on hold from any sets defined in the same pick-up group (including your set)

• Press programmed key: Comm hold (by default).

3.8 Placing an outside call on hold (parking)

You can place an outside call on hold and recover the call on another telephone:

• During a conversation.

• Park the call

• Enter the number of the parking destination phone.

Retrieve the call from the parking destination phone:

• Reach the 'Menu' page.

• Settings My services Consult Call pick up services Park/retrieve call

Retrieve the call from another phone:

• Reach the 'Menu' page.

• Settings My services Consult Call pick up services Park/retrieve call

• Enter the number of the parking destination phone.

This feature is accessible via a programmed key.

•

If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator.

Premium DeskPhone

8AL90339ENABed01

41 /92

3.9 Intrusion into an internal conversation (barge-in)

Your contact's line is busy. If the number is not 'protected' and if authorised, you can intrude into the call:

• Intrusion

• Same key to exit (Intrusion).

3.9.1 Protect a call against intrusion

• Press programmed key. The programmed key has to be configured by the system (By default: No intrud).

• Enter contact's number.

Protection is cancelled when you hang up.

3.10 Signal malicious calls

This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by a special message.

• You receive a malicious call.

• Malicious

Premium DeskPhone

8AL90339ENABed01

42 /92

Sharing

4.1 Answering the general bell

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

• Reach the 'Menu' page.

• Settings My services Consultation Call pick up services Night service call pick up

4.2 Manager/Assistant filtering

System configuration allows 'Manager/Assistant' groups to be formed, so that the manager's calls can be directed to one or more assistants.

the programmed key has to be configured by the system.

From the manager or assistant telephone

• Press programmed key Incoming calls are filtered by a chosen person (assistant, etc.).

• Same key to cancel.

Filtering is indicated on the manager's telephone by the icon corresponding to the 'screening' programmed key.

4.3 Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.

The system can be configured to prevent call pick-up on certain telephones.

If the telephone ringing is in your own pick-up group

• Reach the 'Menu' page.

• Settings My services Consultation Call pick up services Group call pick up

This feature is accessible via a programmed key: GpPickUp (by default).

If the telephone ringing is not in your pick-up group

• Reach the 'Menu' page.

• Settings My services Consultation Call pick up services Individual call pick up

• Number of telephone ringing

This feature is accessible via a programmed key: Pick up (by default).

Premium DeskPhone

8AL90339ENABed01

43 /92

4.4 Hunting groups

Hunting group call:

Certain numbers can form a hunting group and can be called by dialling the group number.

Temporary exit from your hunting group:

• Reach the 'Menu' page.

• Settings My services Consultation Additional services Go out of hunting group

• Enter your group number

This feature is accessible via a programmed key: In group (by default).

Return into your group:

• Reach the 'Menu' page.

• Settings My services Consultation Additional services Go into hunting group

• Enter your group number.

This feature is accessible via a programmed key: Out grp (by default).

Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.

4.5 Calling an internal contact on his/her pager

The number called does not answer and you know that the person called has a pager:

• Dial the destination number.

• Paging

• Dial the destination number Paging in progress is displayed.

Your contact can answer from any telephone in the system.

4.6 Answering a call on your pager

A call on your pager can be answered from any telephone within the system.

• Your pager beeps.

• Reach the 'Menu' page.

• Settings My services Consultation Paging services Paging answer

• Your extension number.

This feature is accessible via a programmed key: PagAnsw (by default).

4.7 Calling a contact on his/her loudspeaker

Your internal contact does not answer. If authorised, you can remotely activate her/his phone:

• Your contact does not reply.

• LS announce You are connected to the loudspeaker on your contact's phone (if he/she has the

hands-free function).

Premium DeskPhone

8AL90339ENABed01

44 /92

4.8 Sending a written message to an internal contact

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. When in alphabetic mode, the LED corresponding to the key remains lit up.

•

• Text mail Send

• Use one of the following:

o Enter the number of the terminal to receive the message. o Enter the first letters of the name.

• Choose the type of message.

Sending predefined message

• Predefined msg

• Select a predefined message.

• Apply

Sending a message to complete

• To complete

• Select a predefined message to complete.

• Complete your message.

• Apply

Sending a new message

• To create

• Write your message.

• Apply

Sending the previous message

• Previous msg

• Apply

4.9 Consulting written messages

The light indicates that messages have been received.

• Number of messages received.

• New text message Read message (Read msg) Display name of sender, with date, time and

ranking of message.

• Use one of the following:

o Scroll message (Scroll msg) Scroll through the messages. o Next message (Next msg) Next message. o Delete Delete messages. o Recall Call back sender of message. o Text answer (Answer txt) Answer with a text message.

o Terminate consultation.

Premium DeskPhone

8AL90339ENABed01

45 /92

4.10 Send a voice message copy

•

• Voice mail / new voice message / x new voice messages

• Enter your personal code Display number of new and old messages.

• Consult Forward msg

• Number to be called /contact's name (Spell name / ).

o Send Send message. o Exit End of broadcast.

4.11 Sending a recorded message to a number or a distribution list

•

• Voice mail / new voice message / x new voice messages

• Enter your personal code Display number of new and old messages.

• Send

• Record your message.

• Exit End of recording.

• Number to be called /contact's name (Spell name / ).

o Send Send message. o Exit End of broadcast.

4.12 Broadcasting a message on the loudspeakers of a station group

A message not requiring an answer can be broadcasted on the loudspeakers within your broadcast group:

• Off hook.

• Number of broadcast group Speak, you have 20 seconds.

• Hang up.

The message will only be broadcast on terminals not in use and which have a loudspeaker.

Premium DeskPhone

8AL90339ENABed01

46 /92

Keep in touch

5.1 Forwarding calls to another number (immediate forward)

The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.).

• Select the forward icon (the icon depends on your phone: / ).

• Immediate forward (Immediate / Imm fwd / Immediate fwd)

• Number to be called Forward is acknowledged.

•

You can make calls, but only the destination number can call you.

If the associated number is defined, you can directly select it as the forwarding destination.

5.2 Forwarding calls to your voice message service

• Select the forward icon (the icon depends on your phone: / ).

• Imm fwd to VM (Imm fwd) Forward is acknowledged.

•

5.3 Forwarding calls if you do not answer or if you are busy

When you are absent or already in communication (all lines are busy), all your calls are forwarded to the defined number.

• Use one of the following:

o Select the forward icon (the icon depends on your phone: / ). o Reach the 'Menu' page Forward

• Other forward (Other fwd)

• Select the forward type to program.

o Forward on busy o Forward on no reply o Forward on busy/no reply

• Number receiving forward Diversion is acknowledged.

If you have a key programmed with this feature, you can access the feature directly.

• Press programmed key.

• Number receiving forward Diversion is acknowledged.

Premium DeskPhone

8AL90339ENABed01

47 /92

5.4 When you return, consult recorded messages

The message key flashes when you have received a new voicemail, text message or callback request and is lit if you have missed calls.

•

• new voice message / x new voice messages

• Enter your personal code Display name of sender, with date, time and ranking of message.

• Consult Listen to message.

• When you have listened to the message, do one of the following.

o Replay Replay message. o Erase Erase message. o Call sender Call back sender of message. o Forward msg Forward the message to another contact. o Save Archive the message.

o / Exit Terminate consultation.

5.5 Forwarding calls to your pager

Callers will thus be able to contact you while you are moving around the company

• Press programmed key (The programmed key has to be configured by the system) Forward is

acknowledged.

5.6 Forwarding your calls from the receiving terminal ('Follow me')

You wish to receive your calls in your present location: Use the 'Follow me' function.

• Select the forward icon (the icon depends on your phone: / ).

• Other forward (Other fwd) Remote forward

• Enter the number of the phone you want to receive calls.

• Enter the number of the phone you want to forward calls.

Forward is acknowledged.

If you have a key programmed with this feature, you can access the feature directly.

• Press programmed key.

• Dial your extension number Forward is acknowledged.

If the associated number is defined, you can directly select it as the forwarding destination.

Cancel call forwarding from the forwarding phone

• Select the forward icon (the icon depends on your phone: / ).

• Deactivate

Cancel call forwarding from the destination phone

• Select the forward icon (the icon depends on your phone: / ).

• Other forward (Other fwd) Deactive follow me

• Enter the forwarded phone number.

Cancel call forwarding from an another terminal in your system

• Select the forward icon (the icon depends on your phone: / ).

• Other forward (Other fwd) Deactivate remote forward

• Enter the forwarded phone number.

Premium DeskPhone

8AL90339ENABed01

48 /92

5.7 Applying a selective forward

You can forward your primary number and your secondary number or numbers to different sets.

• Reach the 'Menu' page.

• Settings My services Consultation (Consult) Additional services

• Select the number to forward.

o Principal line selection o Second line selection

• Apply

• Enter the number of the phone you want to receive calls.

• The destination number of the forward is called.

•

5.8 Do not disturb

You can make your terminal temporarily unavailable for all calls.

• Select the forward icon (the icon depends on your phone: / ).

• Do not disturb (Not disturb)

• Enter code to activate the feature.

• Apply Forward is acknowledged.

Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.

To deactivate the Do not disturb feature, follow the same procedure.

5.9 Cancelling all forwards

• Use one of the following:

o Select the forward icon (the icon depends on your phone: / ). o Reach the 'Menu' page Forward

• Deactivate

To cancel all forwards, you can programme another type of forward too.

5.10 Leaving a recorded message for internal callers

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. You have to switch the keyboard to the alphabetic mode by selecting the associated programmed key. When activated, the LED corresponding to the key remains lit up.

You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.

•

• Text mail /new text message / x new text messages

• Fwd to text

• Choose the type of message.

Sending predefined message

• Predefined msg (Predefined)

• Select a predefined message.

• Apply

Premium DeskPhone

8AL90339ENABed01

49 /92

Sending a message to complete

• To complete

• Select a predefined message to complete.

• Complete your message.

• Apply

Sending a new message

• Msg to create (To create)

• Write your message.

• Apply

To deactivate the forward to text feature

•

• Text mail /new text message / x new text messages

• Deactfwdtext The text message is displayed.

• Deactivate

Premium DeskPhone

8AL90339ENABed01

50 /92

Managing your charges

6.1 Charging your calls directly to business accounts

You can charge the cost of your outside calls to business account numbers.

• Reach the 'Menu' page.

• Settings My services Consultation Additional services Business account code

• Number of business account.

• Number required.

6.2 Finding out the cost of an outside call made for an internal user from your terminal

• Reach the 'Menu' page.

• Settings My services Consultation Consultation & callbacks Charging informations

Premium DeskPhone

8AL90339ENABed01

51 /92

Programming your telephone

7.1 Initializing your voice mailbox

• Light flashes.

•

• Enter your personal code then record your name according to voice guide instructions.

Your personal code is used to access your voice mailbox and to lock your telephone.

A weak personal code will be rejected by the system:

• Identical 4 digits (0000, 1111,).

• A simple sequence of 4 digits (0123, 1234,).

Make sure you choose a strong password with at least 4 digits. The list of weak passwords provided does not contain all the possibilities.

7.2 Customizing your voice greeting

You can replace the greeting message by a personal message.

•

• Voice mail / new voice message / x new voice messages

• Enter your personal code.

• Perso options Greeting msg Perso greeting Record message.

• End End of recording.

• Use one of the following:

o Accept Apply. o Restart Re-record a message. o Replay Replay message.

To return to the default message.

• Normal prompt

7.3 Modify the password for your phone set

• Reach the 'Menu' page.

• Settings Phone Password

• Old code (4 digits).

• Apply

• New code (4 digits).

• Apply

• Enter new password again to confirm.

• Apply

•

This code acts as a password controlling access to programming functions and the user 'Set Locking ' function (code by default: 0000).

A weak personal code will be rejected by the system:

• Identical 4 digits (0000, 1111,).

• A simple sequence of 4 digits (0123, 1234,).

Make sure you choose a strong password with at least 4 digits. The list of weak passwords provided does not contain all the possibilities.

Premium DeskPhone

8AL90339ENABed01

52 /92

7.4 Modify the password for your voice mailbox

•

• Voice mail / new voice message / x new voice messages

• Enter your personal code.

• Perso options Admin options Password My password

• New code (4 digits).

• Apply

•

As long as your voice mailbox has not been initialized, personal code is 0000.

A weak personal code will be rejected by the system:

• Identical 4 digits (0000, 1111,).

• A simple sequence of 4 digits (0123, 1234,).

Make sure you choose a strong password with at least 4 digits. The list of weak passwords provided does not contain all the possibilities.

7.5 Adjusting the audio functions

• Reach the 'Menu' page.

• Settings Phone Ringing

• Enter your password (if required) and apply.

7.5.1 Choose the tune

• Select the type of call to which the ringing is to be associated.

o Internal call (Internl call) o External call (Externl call)

• Select the melody of your choice (17 tunes).

•

• End

• To adjust other audio features.

Of the ringers, one ringer is louder than the others and can be used in noisy environments.

7.5.2 Adjusting the ringer volume

• Level

• Select the volume you want (12 levels).

• End.

• To adjust other audio features.

Of the ringers, one ringer is louder than the others and can be used in noisy environments.

7.5.3 Activate/deactivate silent mode

• More options

o Silent mode To activate. o Silent mode To deactivate.

• End

• To adjust other audio features.

Premium DeskPhone

8AL90339ENABed01

53 /92

7.5.4 Activate/deactivate meeting mode (progressive ringing)

• More options

o Progressive ringing To activate. o Progressive ringing To deactivate.

• End.

• To adjust other audio features.

7.5.5 Activate/deactivate discreet ring mode

• One beep before ringing / Three beeps before ringing To activate.

• One beep before ringing / Three beeps before ringing To deactivate.

• End.

• To adjust other audio features.

7.5.6 Adjust ringer volume while a call arrives

• Your telephone rings.

• Adjusting the ringer volume.

7.6 Adjusting the brightness of the deskphone (8078s, 8068s, 8058s, 8028s Premium DeskPhone)

Adjust the brightness of the display, the LEDs, the keys (add-on) and the logo light on the back shell (optional).

7.6.1 Auto-adjusting of the brightness

The phone can automatically adjust the display brightness, LED and busy light logo on the back shell (if present) depending on the lighting conditions to improve user experience and achieve power savings (ambient light sensor).

Auto-adjusting of the display brightness

• or (long press) Display Auto-Brightness

• Activate or deactivate the feature.

Auto-adjusting of the LED brightness and the busy light logo on back shell (if present)

• or (long press) Display Advanced LED brightness auto

• Activate or deactivate the feature.

7.6.2 Adjust the brightness when the phone is in use

• or (long press) Display Brightness

• Increase or decrease the brightness.

•

7.6.3 Adjust the dimmed brightness when the phone is not in use

• or (long press) Display Advanced Low brightness

• Increase or decrease the brightness.

•

Premium DeskPhone

8AL90339ENABed01

54 /92

7.6.4 Set the delay before the brightness is dimmed when the phone is not in use

(screensaver)

• or (long press) Display Screensaver

• set the time delay (default 4 hours).

•

7.7 Adjusting the contrast of the display (8028s, 8018)

• Reach the 'Menu' page.

• Settings Phone Contrast

• Decrease or increase the contrast of the display.

•

7.8 Selecting the welcome page

This function is used to choose the page displayed by default on the telephone.

• Settings Phone Homepage

• Select the default page (Menu, Perso, Info, Last page seen…).

•

7.9 Selecting language

• Reach the 'Menu' page.

• Settings Phone Language

• Select the language of your choice.

•

7.10 Programming keys for call numbers and functions (Perso page/F1 and F2 keys/add-on keys)

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. When in alphabetic mode, the LED corresponding to the key remains lit up.

Depending on your deskphone, you can program:

• Softkeys of the Perso page.

• Keys/softkeys of the add-on module.

• F1 and F2 keys.

• Programmable keys with LED and paper.

Led behavior may differ depending on the system configuration. For more information, contact your installer or administrator.

Premium DeskPhone

8AL90339ENABed01

55 /92

If the key is not programmed yet:

• Select the key to program.

• Enter your password (if required) and apply.

• Use one of the following:

o Speed dial To program a number. o Services To program a function.

If the key is already programmed:

• Use one of the following:

o Reach the 'Menu' page Settings Phone Key program Prog perso page

• Select the key to program.

• Enter your password (if required) and apply.

• Use one of the following:

o Speed dial To program a number. o Services To program a function.

To program a number

• Speed dial

• Enter the number.

• Apply

• Enter the name of the key.

• Apply

•

To program a function

• Services Follow information displayed on the screen.

•

7.10.1 Other possibilities

• Modify Modify contents of entry displayed.

• Erase Delete

7.11 Modify a programmed key

• Use one of the following:

o Reach the 'Menu' page Settings Phone Key program Prog perso page

• Select the key to modify.

• Enter your password (if required) and apply.

• Modify

•

7.12 Delete a programmed key

• Use one of the following:

o Reach the 'Menu' page Settings Phone Key program Prog perso page

• Select the key to delete

• Enter your password (if required) and apply.

• Delete (Clear)

•

Premium DeskPhone

8AL90339ENABed01

56 /92

7.13 Programming an appointment reminder

You can define the time of a temporary reminder (one in 24 hours).

• Reach the 'Menu' page.

• Appointment

• Enter time of appointment.

• Dial the number of the appointment destination set.

•

The 'Appointment programmed' icon is displayed on the welcome page of the phone that will be alerted. At the programmed time, your phone rings:

• /

If your calls are forwarded to another terminal, the forward is not applied to the reminder call.

To cancel your reminder request:

• Reach the 'Menu' page.

• Appointment Delete

•

The 'Appointment programmed' icon disappears from the welcome page.

7.14 Identify the terminal you are on

The number of your telephone is displayed on the 'Info' page.

7.15 Lock / unlock your telephone

This icon indicates that the phone is locked.

• Reach the 'Menu' page.

• Lock

• Enter your password Your telephone is locked/unlocked.

•

7.16 Install a jack accessory (headset, hands-free, loudspeaker) (8078s, 8068s,

8058s, 8028s Premium DeskPhone)

By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker. A wideband headset can also be installed for optimized sound quality.

When you plug the jack accessory in the jack, a popup asks you for the type of accessory:

• Headset

• Handsfree

• Loudspeaker

If another headset is already connected (USB or Bluetooth® if available), a popup asks you to select your preferred headset.

A specific icon is displayed in the status bar: .

Premium DeskPhone

8AL90339ENABed01

57 /92

If necessary, you can also select the accessory type in the audio settings:

• or (long press) Audio

• Jack config.

• Headset / Handsfree / Loudspeaker Select the type of device plugged into the jack.

•

Your phone is equipped with a 3.5 mm, 4 pole jack. If your device is not compatible, you can use a 3 pole to 4 pole jack adapter.

7.17 Install a USB accessory (Headset, Handsfree, Loudspeaker)

• Connect the accessory to the USB connector.

• When you plug the accessory in the USB port, the USB accessory is automatically detected. If an

another accessory is already connected with the same function (USB, jack or Bluetooth® if available), a popup asks you to select your preferred accessory to use for this function.

If necessary, you can also select the accessory type in the audio settings:

• or (long press) Audio

• Devices

• The list of connected devices is displayed.

• Select the type of device connected to the USB.

o Headset o External hands-free o External loudspeaker

•

7.18 Manage connected devices

7.18.1 List of connected devices

• or (long press) Audio

• Devices

• The list of connected devices is displayed. You can find information about the connector:

o : USB.

o : Jack.

7.18.2 Default device

If you have connected the same type of accessory onto different connectors (for example, one headset to the jack connector, one headset to the USB connector and one Bluetooth® headset), the list of used connectors is display for each type of accessory. You can select your preferred accessory to be used as the default accessory.

• or (long press) Audio

• Devices

• The list of connected devices is displayed.

• Select the device with more than one connector icons.

• Select your preferred accessory

Premium DeskPhone

8AL90339ENABed01

58 /92

7.19 Call the associated set

The number of another set can be associated with your set number (See Modify the associated number). To call it:

• Reach the 'Menu' page.

• Settings My services Consultation (Consult) Associate services Call associate

7.20 Forward your calls to the associated number

If you have previously defined an associated number, you can forward your calls to this number.

• Reach the 'Menu' page.

• Settings My services Consultation (Consult) Associate services

• Use one of the following:

o Overflow to associate For forwarding when you do not answer. o Overflow if busy to associate For immediate forwarding when your line is busy. o Ovflow busy/no rep to assoc For forwarding if you do not answer or if you are busy. o Deact overflow to associate To cancel the forwarding to associate function.

• Apply

7.21 Modify the associated number

The associated number can be a phone set number, the voice mail number or the pager number.

• Reach the 'Menu' page.

• Settings My services Associate

• Enter your password.

• Apply

• Modify

• Select the new associated number.

o Enter the new associated number. o Speed dial

7.22 The Tandem configuration

This configuration lets you group sets under a single phone number. Your set is then the main set and the other sets, usually a DECT, a remote extension, a DeskPhone or softphone, are secondary sets. Each set has its own directory number, but the tandem number is that of the main set. When you receive a call, all sets ring simultaneously. When one of the sets answers, the other sets stop ringing. When all the lines of the main set are busy, the secondary sets did not ring. A secondary set can still be called by its own number, but in this case, the tandem function will no longer be taken into account. Most of the functions are common to all sets, for example: forwarding, meet-me reminder, the various messages, etc., while others are specific to each set, for example: individual directory, last number redial, out of service, locking, etc. Tandem mode supports up to 4 secondary devices. For more information regarding this configuration, contact the person in charge of your installation.

7.23 Create, modify or consult your interphony list (max. 10 numbers)

• Reach the 'Menu' page.

• Settings My services Interphony

• Enter your password.

• Select an entry.

• Follow the on-screen instructions.

Premium DeskPhone

8AL90339ENABed01

59 /92

7.24 Installing and using an ALE Bluetooth® wireless handset

This feature is only available with compatible Bluetooth® deskphone. Two Bluetooth® handsets are provided by ALE International.

Please consult the following chapter depending on the handset in your possession (grey or color buttons):

• ALE Wideband Bluetooth® Handset.

• ALE Bluetooth® Handset.

7.25 Installing a Bluetooth® Wireless Technology headset (pairing)

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

A multi-point Bluetooth® headset can be provided by ALE International. This headset can be paired to your mobile phone and other communication devices at the same time. For example, you can use the headset paired to your mobile and when you enter your office the headset automatically matches to your office set too. You can then answer a call using your Bluetooth® headset or the Bluetooth® Handset on the office set.

Before a Bluetooth® headset can be used, it must be correctly paired to the terminal. Before performing the pairing operation, the headset must be in detectable mode.

• Use one of the following:

o o (long press) Bluetooth®

• Search devices

Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be

displayed

• Select the relevant equipment.

• Add

• Enter the PIN code of the headset*.

• Confirm Acknowledgement message and display of the headset icon on the terminal screen.

*Refer to the user documentation supplied with the headset.

7.26 Using a Bluetooth® Wireless Technology headset

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

Refer to the user documentation supplied with the headset.

Premium DeskPhone

8AL90339ENABed01

60 /92

7.27 Display all paired Bluetooth® devices

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

• Use one of the following:

o o (long press) Bluetooth®

• Devices

Display of the different equipment paired.

7.28 Removing a Bluetooth® accessory (headset, handset, etc.)

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

• Use one of the following:

o o (long press) Bluetooth®

• Devices

Display of the different equipment paired.

• Select the equipment to be removed.

• Remove

•

Message acknowledging the equipment has been removed.

7.29 Pair your phone as a Bluetooth® device

This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive.

Your phone can be used as a Bluetooth® device (loudspeaker for example). Before performing the pairing operation, your phone must be in detectable mode.

• Use one of the following:

o o (long press) Bluetooth®

• Parameters

Display of the different equipment paired. A specific icon is displayed on the screen .

Premium DeskPhone

8AL90339ENABed01

61 /92

7.30 Configure your phone for teleworking

Your IP phone is compatible with teleworking (VPN) via a secure connection (encrypted). In this mode, all features available at your office will be ready for use remotely. If the telephone system of your enterprise is configured to accept remote workers (system and infrastructure), you have to configure your deskphone to be ready for teleworking. Your installer has to give you all information to configure your deskphone. You have to:

• Enable VPN.

• Enter the remote VPN server information.

• Enter the TFTP server information (optional).

• Enter authentication.

• Setup the VPN start preferences.

7.30.1 First connection as teleworking

When you connect your deskphone for the first time remotely, you are prompted to set a PIN code. The PIN code is requested when you enter in the VPN configuration (submenus) or when you boot your deskphone (depending on the VPN configuration).

The PIN code is retained during the session so that you can access the VPN configuration without having to re-enter your PIN code until you exit the VPN configuration.

Before configuring your phone for teleworking, check if you have all the information from your administrator.

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. When in alphabetic mode, the LED corresponding to the key remains lit up.

To configure your deskphone:

• Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter).

• When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#' keys in succession until a menu is displayed.

• VPN (Scroll down the menu).

o VPN Config

▪ Enter the new PIN Code.

▪ Validate.

▪ Enable VPN: you have to activate this option to use your deskphone for

teleworking.

▪ Server: enter the address of the VPN server. ▪ PSK: enter the pre-shared key to establish a secure connection with the VPN

server. The PSK can be unique for all remote workers on a same installation or can be specific to each remote worker. In the first case, the VPN authentication has to be enabled.

o VPN Tftp Use TFTP servers, tftp1, tftp2,port: if the TFTP servers are required, activate

this option and enter the addresses and port of the TFTP servers.

o VPN Auth Use Authentification, User, Pass: activate this option if a logon to the VPN

server (username and password) is required. The VPN authentication can be disabled in case a specific PSK is used for each remote worker.

o VPN Pincod Request Pin on Boot: if this option is activated, the PIN code is required

when you boot your deskphone. We recommend you activate this option.

Premium DeskPhone

8AL90339ENABed01

62 /92

o Select this icon to return to the main menu. o Select this icon to save parameters.

• The VPN configuration is saved and the main menu is displayed.

• select this icon to exit the configuration menu. The deskphone restarts.

• Enter the PIN code if you have selected the option (Request Pin on Boot).

• Validate.

• Your deskphone is ready for teleworking.

If you leave the PIN code request menu when the phone is starting, the phone will start without VPN activated.

7.30.2 Change the configuration

You have to change a parameter of the VPN configuration.

• Restart the deskphone (unplug and plug in the power jack if you are using an external power adapter or the Ethernet connector – LAN).

• When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#' keys in succession until a menu is displayed.

• VPN (Scroll down the menu).

• Select a submenu to change the configuration (VPN Config, VPN Tftp, VPN Auth, VPN Pincod).

• Enter your PIN code (if an administrator password is defined by the system, you can use it to

access to the VPN configuration by selecting: Use Password).

• Validate.

• Change parameters.

• Select this icon to save parameters.

• The VPN configuration is saved and the main menu is displayed.

• select this icon to exit the configuration menu. The deskphone restarts.

• Enter the PIN code if you have selected the option (Request Pin on Boot).

• Validate.

• Your deskphone is ready for teleworking.

7.30.3 PIN code

The PIN code is composed of 4 digits. You can access the VPN configuration by entering the PIN code or the administrator password if defined by the system. Depending on the VPN configuration, the PIN code is requested when you boot your deskphone. We recommend you enable this option for security reasons and if you need your phone in remote and in business place (See Reconnect your deskphone in your business place). If the PIN code is incorrect 5 times in succession, the PIN code and VPN parameters will be erased. If no administrator password is defined by the system, the PIN code is required to access VPN configuration.

Premium DeskPhone

8AL90339ENABed01

63 /92

7.30.4 Reset your PIN code

• Restart the deskphone (unplug and plug in the power jack if you are using an external power adapter or the Ethernet connector – LAN).

• When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#' keys in succession until a menu is displayed.

• VPN (Scroll down the menu).

• VPN Pincod

• Enter your PIN code.

• Validate.

• Set new Pincode: enter the new PIN Code.

• Select this icon to save parameters.

• The VPN configuration is saved and the main menu is displayed.

• select this icon to exit the configuration menu. The deskphone restarts.

• Enter the PIN code if you have selected the option (Request Pin on Boot).

7.30.5 Reconnect your deskphone in your business place

You phone is already configured for teleworking.

• Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter).

• If the option to enter PIN code when you boot your deskphone is enabled in the VPN configuration (Request Pin on Boot):

o The PIN code is requested. o Select this icon to go back.

o The phone restarts in normal mode. The VPN is temporary disabled until the next reboot.

• If the option is not enabled:

o When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#'

keys in succession until a menu is displayed.

o VPN VPN Config o Enter your PIN code.

o Validate. o Enable VPN: Disable the teleworker.

o Select this icon to save parameters. o The VPN configuration is saved and the main menu is displayed.

o select this icon to exit the configuration menu. o The phone restarts in normal mode.

7.30.6 Reconnect your deskphone in remote place

Your phone is already configured for teleworking but it was connected in your place of business. You need to reconnect it in a remote place.

• Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter).

• If the option to enter PIN code when you boot your deskphone is enabled in the VPN configuration (Request Pin on Boot):

o The PIN code is requested. o Enter PIN code.

o Validate. o The phone starts as teleworker.

Premium DeskPhone

8AL90339ENABed01

64 /92

• If the option is not enabled (Request Pin on Boot).

o When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#'

keys in succession until a menu is displayed.

o VPN VPN Config o Enter your PIN code.

o Validate.

o Enable VPN: Enable the teleworker. o Select this icon to save parameters.

o The VPN configuration is saved and the main menu is displayed. o select this icon to exit the configuration menu.

o The phone starts as teleworker.

7.31 Contacting your administrator (Technical support)

If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand.

7.31.1 Date code (left) / Technical code (right)

The codes are located under the backshell of the phone. This label is an example and does not represent the one placed on your phone.

Date code (left)

Technical code (right)

Premium DeskPhone

8AL90339ENABed01

65 /92

7.31.2 Software version

The software version can be viewed on the phone by following this path:

• Reach the 'Menu' page.

• Settings Options Version

7.32 Phone auto test

The auto test of the phone is a quick hardware test of the sound, the display and the LEDs. It lets the user do the first tests directly from the desktop.

• The phone is switched on and connected.

• Reach the 'Menu' page.

• Settings Options Phone test

• Auto test has started.

• To stop the auto test.

Premium DeskPhone

8AL90339ENABed01

66 /92

'Meet me' conference

The 'Meet me' function is used to set up a conference with a maximum of 29 persons (maximum value is configured in OXE system, it can be 7, 15 or 29).

8.1 Initiate a 'Meet me' conference

In order for the participants to join the conference, you must first decide on a meeting time for the conference and send them the access code.

• Enter the 'Meet me' conference prefix. it is defined by the administrator during system configuration. If necessary you may need to contact your administrator.

• Enter the conference access code.

The conference is set-up. Participants must enter this access code to join the conference call. Send the conference call access code to the participants.

In case of network connected OXE systems, to initiate a 'Meet me’ conference with a distant OXE system, you have to enter a phone number of distant OXE system after prefix, to locate the conference. For more information, contact you administrator.

8.2 Join a 'Meet me' conference

Once set-up by the conference initiator, other participants can join the 'Meet me' conference.

• Enter the joining code for the 'Meet me' conference. This code is defined by the administrator during system configuration. If necessary you may need to contact your administrator.

• Enter the conference access code. Conference access code: 'x' digits code defined by the conference master and communicated to the participants so that they can join the conference.

• You are in conference mode.

An audible beep sounds when a participant joins the conference.

You cannot join a conference if there are already the maximum number of participants.

If you cannot directly reach the conference, you have to call first an internal user or an automatic operator. This one dials the call number for joining the 'Meet-me ' conference and then transfers your call (10 seconds).

Premium DeskPhone

8AL90339ENABed01

67 /92

ACD: Agent set/ Supervisor station

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

This feature is supported by the following deskphones

9.1 Agent set

A call center solution allows optimum distribution of calls to agents according to their availability and skills.

9.2 Open an agent session (LogOn) – Agent set

• Reach the 'Menu' page.

• LogOn

• Enter the identifier number.

• Enter your personal password.

9.2.1 For a decision maker agent

• Use one of the following:

o Enter the processing group number.

o List Select the processing group from a list.

9.3 ACD application welcome screen – Agent set

Once the ACD session is open, the agent can access the ACD application dedicated functions.

• Unavailable This function allows the agent to be 'logged out ' from the ACD application. The 'logged out ' function is activated - by default, on opening an agent session (system configuration), by the supervisor or by the agent himself. The agent changes this 'logged out ' status by pressing the display key associated with this function.

• Wrap Up After each ACD call, the agent automatically assumes Wrap-up mode. During this mode, the agent does not receive any ACD calls and can carry out the tasks associated with a call. This mode can be terminated at any time by pressing the display key associated with the WrapUp function or by waiting for the end of the timer (system configuration).

• Supervisor When the agent is on a break, waiting for a call or in Wrap-up mode, he calls his supervisor directly by pressing this key.

• Queue info By pressing this key, the agent accesses information regarding the queue (number of calls waiting, average or maximum waiting time, number of free, busy or logged out agents.

• Private info Pressing this key informs the agent about the configuration of his set (forwarding status, presence of new messages, associated set, name and number of the set, etc.).

Premium DeskPhone

8AL90339ENABed01

68 /92

• Welcome guide This key allows the agent to configure the welcome messages, recording, activation/deactivation, loading or playback of a welcome message. Access to welcome message configuration involves entering the agent identifier number and a password.

• ACR manage. The agent can act on the distribution of the ACD calls by assigning or not assigning expertise areas. Expertise areas can be assigned or deleted one by one or globally.

• Help During a communication, the agent can send an assistance request to the supervisors. This request can be accepted by a supervisor or rejected if the supervisors are absent, not available or reject the request.

9.4 Close an agent session (LogOff)

• LogOff

• Enter your personal password.

• Apply The session is closed.

9.5 Supervisor station

The supervisor is an agent who has been assigned additional rights. In particular, he can assist the agents, supervise agent activity, intrude or listen-in discretely on a call.

A supervisor can also perform the agent function from the same set.

9.6 Open a supervisor session (LogOn)

• Reach the 'Menu' page.

• LogOn

• Enter the identifier number.

• Enter your personal password.

9.7 Processing group- Supervisor entry/withdrawal

• Entry

• Use one of the following:

o Enter the processing group number. o List Select the processing group from a list.

Premium DeskPhone

8AL90339ENABed01

69 /92

9.8 Supervision or acceptance of an assistance request

The supervisor has access to the supervision functions either by accepting an assistance request from an agent or by pressing the 'Help ' function key in the 'Perso ' page.

• Listen By pressing this key, the supervisor starts a discrete listen-in procedure. The supervisor can then listen in on the conversation between an agent and his caller, but cannot participate in the conversation.

• Intrusion This key allows the supervisor to intrude in a communication. This intrusion is signalled to the agent and his caller by an audible beep and the supervisor can cut-in on the conversation at any time. If the agent on-hooks or if the supervisor presses the 'Help ' key, only the supervisor and the caller will be in communication.

• Restrictive The agent is in communication with a caller. This function allows the supervisor to talk just with the agent without the caller being informed of this intrusion (restrictive).

• Permanent The supervisor can view on his display the dynamic states (out of service, ACD calls, private calls, Wrap-up, pause, etc.) and static states (withdrawn, available, Log-Off, etc.) of an agent in real-time.

• Cancel Pressing this key results in the rejection of an agent assistance request.

9.9 Close a supervisor session

• LogOff

• Enter your personal password.

• Apply The session is closed.

Premium DeskPhone

8AL90339ENABed01

70 /92

Use the telephone in SIP survivability

('safe' mode)

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

This feature is supported by the following deskphones

Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. According to the configuration the telephone system of your company, your phone set can automatically switch to 'safe ' mode in case of loss of connection with the system, in order to ensure continuity of service. Then, your telephone is running in SIP mode until the connection with the telephone system of your company is re-established. In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your contact is usually the contact's telephone number. For more information, contact your installer or administrator.

Pre-programmed function keys are disabled in SIP mode.

123<>abc: If your set is not provided with a magnetic keyboard, use the alpha-numeric keyboard to

enter letters. Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard. When in alphabetic mode, the LED corresponding to the key remains lit up.

10.1 Making a call

10.1.1 Take the line

Use one of the following:

• Unhook the handset Enter the destination number.

• Hands-free Dial the destination number.

• Line key Dial the destination number.

You hear a tone.

10.1.2 Call by dialing internal number of your contact

Use one of the following:

• Dial directly the number for your call.

• Take the line Dial the destination number Call

10.1.3 Call using your contact's URI

• Take the line.

• Dial by URI

•

• Enter your contact's URI.

• / Call

In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your contact is usually the contact's telephone number.

Premium DeskPhone

8AL90339ENABed01

71 /92

10.2 Make a call using the personal phone book

• Use one of the following:

o Directory

o Take the line From directory

• Select your contact from the list.

• Call

10.3 Redialing the last number dialed

• Redial key (short press) Last number redial.

10.4 Receiving a call

10.4.1 Stop the ringer

Use one of the following:

• Press this key once.

• Silence

10.4.2 Reject the call displayed

Use one of the following:

• Press this key twice.

• Reject call

10.4.3 Answer the call

Use one of the following:

• Unhook the handset.

• Hands-free.

• Take call

• Select the 'incoming call' icon.

• Line key.

10.5 Making a second call during a conversation

• During a conversation.

• Use one of the following:

o New call The first call is on hold. o Free line key.

• Use one of the following:

o Number of second contact.

o Dial by URI Call using your contact's URI. o From directory Call from your personal directory.

o Redialing the last number dialed.

In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your contact is usually the contact's telephone number.

Premium DeskPhone

8AL90339ENABed01

72 /92

10.5.1 To cancel your second call and recover the first

• You are in conversation with the second contact and the first one is on hold.

• Use one of the following:

o Enquiry off

o Hang up

• Use one of the following:

o Line key with light flashing

o Retrieve

You are on the line with your first contact

10.6 Answering a second call during a conversation

• During a conversation, another person is trying to call you Name or no. of the caller displayed for 3 seconds.

• Use one of the following methods to answer the displayed call.

o Line key for which icon is flashing. o Line key with light flashing.

o Take call

• The first call is on hold.

To return to your first contact and end the conversation in progress

• Use one of the following:

o Enquiry off

o Hang up.

• Use one of the following:

o Line key with light flashing.

o Retrieve

You are on the line with your first contact

10.7 Placing a call on hold (hold)

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

• During a conversation.

• Put on hold Your call is placed on hold .

Recover the call on hold:

• Use one of the following:

o Line key with light flashing.

o Retrieve

o Line key for which icon is flashing.

Premium DeskPhone

8AL90339ENABed01

73 /92

10.8 Switching between calls (Broker call)

During a conversation, a second call is on hold.

• Select the contact on hold You are in conversation with the second contact and the first one is on hold.

10.9 Transferring a call

• You are in communication with a first caller.

o Calling a second person during a conversation The first call is on hold. o Transfer to The two callers are connected.

• You are in communication with two callers.

o Transfer The two callers are connected.

• You are in communication with a first caller. A second caller is on hold. You want to transfer the ongoing call to a 3rd caller.

o Transfer to 3rd o Call the recipient of the transfer. o Transfer to The two callers are connected.

Recover the call on hold:

• Use one of the following:

o Line key with light flashing. o Retrieve

o Line key for which icon is flashing.

10.10 Three-way conference with internal and/or external contacts (conference)

• During a conversation, a second call is on hold.

• Conference You are in conference mode.

10.10.1 Hang up on all participants (If conference is active)

• Use one of the following:

o Hang up.

o End of conference

10.10.2 After the conference, to leave your two contacts talking together:

• Transfer

• Hang up.

10.11 Mute, so that your contact cannot hear you

You can hear your contact but he/she cannot hear you:

• During a conversation.

• Disable microphone The key lights up .

• Resume the conversation The key is no longer lit .

Premium DeskPhone

8AL90339ENABed01

74 /92

10.12 Adjust audio volume

To adjust the volume level of the loudspeaker, handset or headset during a call:

• Adjust audio volume.

10.13 Forwarding calls to another number (immediate forward)

The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.).

• Forward Display the forwarding status of your set.

• Immediate fwd

• Call the recipient of the forwarding.

• Save Validate the forwarding.

•

You can make calls, but only the destination number can call you.

10.13.1 Modify the forwarding

• Forward Display the forwarding status of your set.

• Immediate fwd

• Call the recipient of the forwarding.

• Save Validate the forwarding.

•

10.13.2 Cancel the forwarding

• Forward Display the forwarding status of your set.

• Deactivate

•

10.14 Adjusting the audio functions

• Reach the 'Menu' page.

• Settings Phone Ringing

10.14.1 Choose the tune

• Melody

• Select the melody of your choice (16 tunes).

•

• End.

• / To adjust other audio features.

10.14.2 Adjusting the ringer volume

• Level

• Select the volume you want: (12 levels).

•

• End.

• / To adjust other audio features.

Premium DeskPhone

8AL90339ENABed01

75 /92

10.14.3 Activate/deactivate silent mode / Activate/deactivate meeting mode (progressive ringing)

• More options

o Normal ringing o Silent mode

• Progressive ringing

•

• End.

• / To adjust other audio features

10.14.4 Activate/deactivate discreet ring mode

• Beep

• One beep before ringing

• Three beeps before ringing

• Ring without beep

•

• End.

• / To adjust other audio features.

10.14.5 Adjust ringer volume while a call arrives

• Your telephone rings.

• Adjusting the ringer volume.

10.15 Selecting language

• Reach the 'Menu' page.

• Settings Phone Language

• Select the language of your choice.

•

10.16 Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.

By default during a communication, your telephone in SIP mode is configured to send codes in voice frequency: enter these codes directly using the keys on your telephone.

For more information regarding this configuration, contact the person in charge of your installation.

Premium DeskPhone

8AL90339ENABed01

76 /92

Accessories

The ALE-supported accessories are intended to work smoothly on most/all of our clients (hardphones, softphones). The list of accessories presented in this document is not contractually binding and may be modified without prior warning.

11.1 List of accessories

11.1.1 Jack 3.5 mm 4-pole corded headset

• Corded Monaural Wideband Headset (Plantronics HW510N 3GV28047AD).

• Corded Binaural Wideband Headset (Plantronics HW520N 3GV28048AD).

• Quick Disconnect to Jack 4 poles, pack of 10 items (Plantronics, 3GV28177AB).

• Corded Premium Monaural Wideband Headset (Sennheiser SC 232 3GV28047BA).

• Corded Premium Binaural Wideband Headset (Sennheiser SC 262 3GV28048BA).

• Jack Monaural Headset (Plantronics C215 3BN78155AA).

• Easy Disconnect to Jack 4 poles x10 (Sennheiser CMB 01 CNTRL 3GV28181BA).

• Quick Disconnect to jack 4 poles x10 (Plantronics 3GV28177AB).

11.1.2 USB headset

• USB Binaural Headset (Plantronics C325-1 3GV28057AB).

11.1.3 Bluetooth® headset

• Bluetooth Monaural Headset (Plantronics Voyager Legend 3BN67215WW).

11.1.4 Conference module

• Alcatel-Lucent 8125 Audioffice usb.

• Alcatel-Lucent 8115 Audioffice usb.

11.1.5 EHS interface

• External ringing interface module (MWS 3GV28050AA).

• USB external ringing interface module (coming soon)

Premium DeskPhone

8AL90339ENABed01

77 /92

11.2 8115/8125 Audioffice

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

The accessory is supported by the followinf sets

This section describes how to use the conference module 8115/8125 Audioffice with your deskphone. For more information about 8115/8125 Audioffice see the user manual of the device.

11.2.1 Box content

8115 Audioffice

8125 Audioffice

Alcatel-Lucent 8115 Audioffice base

Alcatel-Lucent 8125 Audioffice base

AC adapter

Jack 3.5 mm cable USB type A - type B cable

Tablet holder Lightening, 30 pin and

micro-USB adapters

Lightening, 30 pin and micro-USB cables

Lightening, 30 pin and micro-USB cable adapters

Premium DeskPhone

8AL90339ENABed01

78 /92

11.2.2 Description

8115 Audioffice

8125 Audioffice

Mute

Adjust volume. Receive and End a call.

Adjust volume. Receive and End a call. Bluetooth pairing.

11.2.3 Set-up

Once installed, to benefit from the best sound quality avoid placing any objects (walls or cumbersome objects) within a range of 20cm.

1. Plug the mains power adapter into the back of the base and into a wall mount socket.

2. Press the On / Off button at the back of the base.

ON OFF

Premium DeskPhone

8AL90339ENABed01

79 /92

11.2.4 Connect your devices

8078s/8068s Bluetooth® Premium Deskphone

Connect the conference module 8125 Audiofice to your deskphone via Bluetooth connection (see corresponding chapter of your deskphone and the conference module).

8078s Bluetooth®/8068s Bluetooth®/8078s/8068s/8058s/8028s Premium Deskphone

Use the provided jack cable to connect your deskphone to the conference module.

8018 DeskPhone

The USB slave port is to connect your deskphone to have the sound on the 8115/8125.

Other Devices

The 8115/8125 Audioffice can be used to connect other device, like mobile phone (via Bluetooth, USB or Jack) or computer (Bluetooth, Jack, USB).

11.2.5 Bluetooth®(8125 Audioffice)

The voice messages are in English until a first device is paired, the unit will then adopt the language of the Bluetooth device paired.

Long push the volume button until you hear a sound signal. A 'Pairing mode: waiting for connection' message allows you to pair your Alcatel-Lucent 8125 Audioffice in your device Bluetooth menu. A final sound confirms the pairing.

Disconnect a paired device

Long push the volume button until hearing a double-sound signal. The last connected device is then disconnected and auto-connection is stopped. A 'Disconnecting' message and a sound signal confirm the disconnection.

Unpair all the connected devices

Long push the volume button until hearing a three-sound signal. A 'Clearing all subscriptions' message confirms it.

Premium DeskPhone

8AL90339ENABed01

80 /92

11.2.6 Use your device

Use the 8115/8125 Audioffice as a conference module.

Placing or receiving an Alcatel-Lucent Deskphone call in jack mode

Upon jack connection to the Alcatel-Lucent Deskphone, user needs to configure the jack interface to 'External Handsfree' in order to use it for conference. The jack connected, dial from your Alcatel-Lucent Deskphone and press the Alcatel-Lucent 8125 Audioffice volume button to use it as a conference device. To end the call, hang up the call from the phone. Muting a call can be done with the Audioffice Mute button or through the Alcatel-Lucent Deskphone Mute key.

Placing or receiving an Alcatel-Lucent Deskphone call in Bluetooth mode (8125 Audioffice)

Add the Alcatel-Lucent 8125 Audioffice in the Alcatel-Lucent Deskphone Bluetooth device list with entering 0000 as a pin code. Dial from your Alcatel-Lucent Deskphone and press the Alcatel-Lucent 8125 Audioffice volume button to use it as a conference device. To end the call, you can press the volume button again or hang up the call from the phone. Muting a call can be done with the Audioffice Mute button or through the Alcatel-Lucent Deskphone Mute key.

Adjusting the volume

Turn the volume button to regulate the volume coming from the speakers.

Activating and disactivating the mute

Tap the Mute icon from your Alcatel-Lucent deskphone or directly from the Alcatel-Lucent 8125 Audioffice icon.

Activating and disactivating the speakers

To accept a call in speaker mode or to switch to speaker mode during a call, press the volume button on the base.

11.2.7 Use the 8125 Audioffice with your mobile

You can connect your mobile to the conference module by using the Lightening, 30 pin and micro-USB adapters. A Bluetooth® connection is needed to place and receive your mobile calls on the AlcatelLucent 8125 Audioffice. To receive and end a voip call, use your Alcatel Lucent softphone application.

Insert the cable suitable to your smartphone into the matching cable adapter. Place the cable in the cable hole.

Slide the cord into place through the interstices under the base.

Premium DeskPhone

8AL90339ENABed01

81 /92

Plug the USB connector to the left USB port at the rear of the device.

Insert the suitable adapter to your smartphone, or none if you use a case and your device doesn’t fit.

Premium DeskPhone

8AL90339ENABed01

82 /92

11.3 External ringing interface module (MWS 3GV28050AA)

8078s BT

8078s

8068s BT

8068s

8058s

8028s

8018

The accessory is supported by the followinf sets

You have to use a RJ11 to SATA adapter to connect your deskphone to this device. The RJ11 to SATA adaptator is sold separately.

The external ringing interface module allows driving an external system (like a ring or a lamp), following the ring tone cadence of the phone set connected on the telephone line. A switch on the electronic board allows selecting between 2 operation modes.

• Follows the cadence: the relay follows exactly the ring signal.

• Hold mode: the relay is held for 0,7 s after the ring signal is gone. It erases some of the

ring pulses.

11.3.1 List of supplies

• 1 external ringing interface module.

• 3 circuits plug to screw.

• 1 RJ11/RJ11 3 meters (10 feet) cable.

• 1 DC Japan/DC Japan 3 meters (10 feet) power cable.

A power supply may be required to power the module when used with IP phone powered remotely (Power Over Ethernet). Use only the following power supply (Sold separately):

• 3AK27097 (commercial part number).

• 1AF00446 (technical part number).

11.3.2 Installation

WARNING: The module must be closed before use. No settings require the module to be open.

On position.

Off position.

Common.

Premium DeskPhone

8AL90339ENABed01

83 /92

11.3.3 Connect the device

Phone set connected over IP and to an external power suply

Connected to the DC power jack of the deskphone by using DC Japan cable.

Connected to the power supply of the device.

Connected to the SATA connector of the deskphone, by using the RJ11 cable with an adpatator RJ11 to SATA. The RJ11 to SATA adaptator is sold separately.

SATA

Phone set connected over IP and PoE

Connected to the DC power jack of the deskphone by using DC Japan cable.

Connected to the power supply of the device.

Connected to the SATA connector of the deskphone, by using the RJ11 cable with an adpatator RJ11 to SATA. The RJ11 to SATA adaptator is sold separately.

SATA

Premium DeskPhone

8AL90339ENABed01

84 /92

11.4 Wall mounting kit

11.4.1 8068s, 8058s, 8028s Premium DeskPhone

1. Rotate the metal foot to flat.

2. Remove the rubber cover on phone back shell each side.

1. Drill two holes on the wall (separation=90mm, diameter=6mm).

2. Insert the fastener into the holes on wall (P/N: 1AD007550003).

3. Fix the support with both screws and adjust (P/N: 1 1AD007460003). The support is used as a reference and must be removeable.

1. Put the support on the back side of the phone.

2. Slide it to top side and make sure the 4 hooks hold the metal foot.

3. Attach the mini-keyboard to the metal foot (insert the 2 hooks into the two holes on metal foot).

4. Push on the two corners of mini-keyboard to fix it in the support.

1. Fix the support with the phone by 1 screw (P/N: 1AD100020003).

2. Connect cables through the hole on support left side or right side.

To connect ethernet, use RJ45 cable (P/N: 1AB045210162). To connect the power, use extension cable (P/N: 1AB203010001).

1. Hang the assembled phone with support on the wall.

Premium DeskPhone

8AL90339ENABed01

85 /92

11.4.2 8018 DeskPhone

4. Drill two holes on the wall (separation=90mm, diameter=6mm).

5. Insert the fastener into the holes on wall (P/N: 1AD007550003).

6. Fix the support with both screws and adjust (P/N: 1 1AD007460003). The support is used as a reference and must be removeable.

5. Put the support on the back side of the phone.

6. Slide it from top side and make sure the 2 snaps are engaged on the shell.

3. Fix the support with the phone by 1 screw (P/N: 1AD204430001).

4. Connect cables through the hole on support bottom side.

2. To connect ethernet, use RJ45 cable (P/N: 1AB045210162).

Premium DeskPhone

8AL90339ENABed01

86 /92

11.5 Connect a 3 pole jack headset

Your phone is equipped with a 3.5 mm, 4 pole jack. If your headset is not compatible (3 pole jack), you have to use adapters. Contact the manufacturer of your headset to find the appropriate adapter.

A 3 pole to 4 pole jack adapter to connect the jack of the headset to the DeskPhone to manage audio

RJ11 to SATA adapter to connect the RJ11 connector of the headset to the SATA connector to the DeskPhone to manage ringing

EHS adapter (depends on your headset)

Example 1:

Example 2:

Premium DeskPhone

8AL90339ENABed01

87 /92

Technical specifications

8078s BT

8078s

8068s BT

8068s

8058s

Width

252 mm (9,92 in)

Depth on a table

200 mm (7,87 in)

Depth with wall mounting kit, and handset

Height

204 mm (8,03 in)

Weight

1450 g

1350 g

Adjustable foot stand range

25° - 60°

25° - 60° Color

Moon grey

Display

5 inch capacitive touch color, 480 x 800 pixels, effective display area size 108.00 x

64.80 mm

5 inch capacitive touch color, 480 x 800 pixels, effective display area size 108.00 x

64.80 mm

3.5 inch color, 240 x 320 pixels, effective display area size 70.08 x

52.56 mm

3.5 inch color, 240 x 320 pixels, effective display area size 70.08 x

52.56 mm

3.5 inch color, 240 x 320 pixels, effective display area size 70.08 x

52.56 mm

Power over Ethernet (IEEE

802.3af)

Class 2

Power consumption (PoE) Idle – Active(w/o Addon, w/o USB)

2.1 W – 3.5 W

1.9 W – 3.2 W

2 W - 3.1W

1.8 W - 2.8 W

1.6 W – 2.2 W Operating conditions

-5°C - +45°C (23°F - 113°F)

Premium DeskPhone

8AL90339ENABed01

88 /92

8028s

8018

Width

252 mm

164 mm (6.46 in)

Depth on a table

200 mm (7,87 in)

200 mm (7.87 in)

Depth with wall mounting kit, and handset

100 mm (3.94 in) Height

204 mm (8,03 in)

170 mm (6.69 in)

Weight

1350 g

675 g (1.48 lbs)

Adjustable foot stand range

25° - 60°

45°

Color

Moon grey

Black

Display

2.8 inch, 64 x 128 pixels black & white, white backlight, effective display area size 64 x 32 mm

2.4 inches 128 x 64 pixels graphic black/white LCD display, effective display area size 54.8 x 28.5 mm (2.15 x 1.12 in)

Power over Ethernet (IEEE

802.3af)

Class 1

Power consumption (PoE) Idle – Active(w/o Add-on, w/o USB)

1.5 W – 2 W Operating conditions

-5°C - +45°C (23°F - 113°F)

Premium DeskPhone

8AL90339ENABed01

89 /92

External ringing

interface module (MWS

3GV28050AA)

8115 Audioffice

8125 Audioffice

Maximum distance between the phone set and the device

3 m (10 feet) Width

124 mm (1,2 in)

290 mm (11,4 in)

Depth on a table

130 mm (5 in)

114 mm (4,5 in)

Height

30 mm (1,2 in)

53 mm (2,1 in)

Weight

170 g

1497g (3,3 lbs)

Adjustable foot stand range

Color

Black and silver

Black

Power consumption

500 mW

Power consumption

2A 220 Vdc 250 Vac

100-240V / 12V 3A AC

Power consumption

• 30 Vdc / 2 A

• 220 Vdc / 0.27 A

• 120 Vdc / 0.5 A

• 250 Vac / 0.25 A

Operating conditions

0°C – 40°C (32 °F - 104 °F)

Premium DeskPhone

8AL90339ENABed01

90 /92

Ordering information

8018 DeskPhone

3MG27201AA

8018 WALL MOUNTING KIT

3MG27210AA

8018 CUSTOMIZABLE CLIP (x10)

3MG27211AA

8018 NOE PAPER LABEL COVER (x10)

3MG27212AA

8018 US NOE PAPER LABEL COVER (x10)

3MG27213AA

8018 PAPER LABEL (x64)

3MG27215AA

8018 PLASTIC FOOT (x10)

3MG27216AA

8018 SIP PAPER LABEL COVER (x10)

3MG27217AA

8028s Premium Deskphone

3MG27202xx

8058s Premium Deskphone

3MG27203xx

8068s Premium Deskphone

3MG27204xx

8078s Premium Deskphone

3MG27205xx

8068s Premium Deskphone BT

3MG27206xx

8078s Premium Deskphone BT

3MG27207xx

8028/8029 paper labels (x50)

3MG27114AA

Premium Add-on 10 keys module

3MG27105AB

Premium Add on 10 key modules paper labels (x64)

3MG27115AA

Premium Smart display 14 keys module with clip

3MG07032WW

Premium Add-on 40 keys module with clip

3MG07033WW

Premium Add on 40 key modules paper labels (x50)

3MG27116AA

Wide Band Comfort Handset

3MG27032AA

Wide Band Bluetooth Handset

3MG27209AA

Magnetic Alphabetic Keyboard

3MG27208xx

Premium Wall Mounting Kit

3MG27110AA

Monaural Headset

3GV28047xx

Binaural Headset

3GV28048xx

Bluetooth Headset

3BN67215WW

Binaural USB Headset

3GV28057xx

AC/DC Power Adapter

3MG27006xx

Conference Module 8115 Audioffice

3MG08001AA

Conference Module 8125 Audioffice

3MG08002AA

External ringing interface module without PSU

3GV28050AA

Premium DeskPhone

8AL90339ENABed01

91 /92

Guarantee and clauses

14.1 Safety Instructions

• Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

• Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least.

• It is recommended to follow the standard acceptance procedures before using this equipment in human safety critical areas (hospitals...).

• The handset includes magnetic elements that may attract sharp metallic objects. To prevent injury, before each use ensure sharp metallic objects are not stuck to the earpiece and microphone.

• Avoid using phones (other than cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use the device in environments where there is a danger of explosion.

• Do not plug this phone into an Integrated Services Digital Network (ISDN) connection or into a regular

Public Switched Telephone Network (PSTN) connection. This can result in severe damage to the phone.

• Never allow your telephone to come into contact with water.

• To clean your telephone, use a soft damp cloth. Never use solvents (trichlorethylene, acetone, etc.)

which may damage the plastic parts of your telephone. Do not use aerosol cleaners.

• 8018 DeskPhone - 80x8 / 80x8s Premium DeskPhone - 8088 Smart DeskPhone: this product is intended to be supplied, either via the Ethernet (LAN) port, or via the DC-in by a Certified Direct PlugIn Power Unit approved as 'LPS' (Limited Power Source) against CSA/UL/IEC 60950-1 and rated 48V dc, minimum 0.27A. Allowed power supply is: WA-13B48R – Asian Power Devices Inc.

• A Bluetooth® Handset with integrated battery is available with certain Product variants. The battery must be charged during 6 hours before initial use and must be replaced correctly to prevent danger of explosion. Use only the recommended battery. Contact your Business Partner if you need a spare battery. To limit the risk of interference, people with pacemakers must keep the wireless telephone away from their equipment (minimum distance of 15 cm/6 inches).

• Some Premium DeskPhones and Smart DeskPhones also offer a Bluetooth® radio interface for Bluetooth® handsets or other Bluetooth® devices frequency range 2402-2480 MHz, radiated power 5 mW.

• If you are connected to a POE connection do not use an external Power Supply.

• The PoE (Power over Ethernet) devices that supply or receive power and their connected cables must

all be completely indoors.

• 8078s Premium DeskPhone - 8088 Smart DeskPhone: The cover of the phone screen is made of glass. This glass could break if the phone is dropped or it receives a significant blow. If the glass chips or cracks, stop using the phone and do not touch the broken glass as this could cause injury to you. Glass cracked due to misuse or abuse is not covered under the warranty.

Premium DeskPhone

8AL90339ENABed01

92 /92

14.2 Regulatory Statements

EUROPE

This equipment complies with the essential requirements of following directives: 2014/53/EU (RED), 2014/30/EU (EMC), 2014/35/EU (LVD), 2009/125/EC (ErP), 2011/65/EU (RoHS).

Declaration of Conformity may be obtained from: ALE International 32 avenue Kléber – 92700 Colombes, France ebg_global_supportcenter@al-enterprise.com

USA and Canada

Phones with Bluetooth® comply with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance wit the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correcting the interference by consulting the dealer.

Exposure to Radio Frequency Signals.

This equipement complies with radiation exposure limits set by FCC/IC and the Council of European Union for an uncontrolled environment. This equipment has very low levels of RF energy and is deemed to be compliant without testing of the specific absorption rate (SAR).

User Instructions Use this product in temperatures between -5°C to +45°C (23°F to 113°F). This product is intended for use in an indoor environment only. This apparatus is Hearing Aid Compatible (HAC).

Acoustic shock protection Maximum sound pressure level for handset is compliant with European, US and Australian standards.

Directive 2003/10/EC specifying the risks inherent in noise at work

The ring contributes towards overall daily noise - at its maximum setting, the level is 105 dBA at 60 cm from terminal. To reduce the level, the following is recommended:- reduce the setting (9 levels of 5 dB) program a progressive ring.

Privacy

Privacy of communications may not be ensured when using the Bluetooth® handset or any additionnal Bluetooth® device.

Disposal

The equipment must be returned to a collection point for electronic equipment waste disposal. Defective batteries must be returned to a collection point for chemical waste disposal.

Alcatel-Lucent 8078s BT, 8078s, 8068s, BT 8068s, 8058s User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual