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About Your Telephone
Your 8410D is a multi-appearance digital telephone. The display, along with the softkeys and display control buttons, offers valuable added functionality. To familiarize yourself with the buttons and features on your 8410D telephone, refer to the figure below and then read the following explanations.
Call appearances/feature buttons
At least three of these 10 buttons are devoted to incoming and outgoing calls (call appearances) and are labeled with an extension number; the remaining buttons access features (feature buttons) and are labeled with a feature name. Each has a red light telling you this is the line you are using or this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used.
Conference button
For setting up conference calls. This button is labeled <Conf>.
Dial pad
The standard 12-button pad for dialing phone numbers and accessing features. The letters “Q” and “Z” have been added to the appropriate dial pad keys for directory access, and the “5” button on your dial pad has raised bars for visually-impaired users.
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Display
A 2-line by 24-character display.
Display control buttons
These four buttons are labeled Menu, Exit, Prev, and Next.
•<Menu> is used to enter Softkey Mode and access the first feature option screen.
•<Exit> is used for exiting the Display Mode and returning to Normal (call-handling) Mode.
•<Prev> and <Next> can be used to help you go back and forth through the feature option screens.
Drop button
For disconnecting from a call or dropping the last party added to a conference call.
Handset
A handset is provided for placing and receiving calls. (The handset is also known as the receiver.) In most cases, you must lift the handset (go off-hook) or activate the speaker or speakerphone before you can use a feature.
Handset jack
Located on the back of your telephone, this jack is used for connecting the handset.
Hold button
A red button for putting a call on hold.
Line jack
This jack is used for connecting a line cord to your telephone. Located on the back of your telephone, this jack is labeled “LINE.”
Message light
A red light which goes on steadily when a message has been left for you.
Mute button
For turning off the microphone associated with the handset or the built-in speakerphone so the other person on the call cannot hear you.
Ring button
A button you can use to select a personalized ring for your telephone from eight possible ringing patterns.
Softkeys
The four buttons located below the display and labeled with arrows correspond to words on the display screen. You can use the softkeys along with display control keys to access up to 12 features on your telephone in addition to those features administered on the call appearance/feature buttons. For a list of the features that can be accessed with the softkeys, check with your system manager.
Speaker button
For accessing the built-in 2-way speakerphone.
Speakerphone/headset adapter jack
Located on the back of your telephone, this jack is used for connecting an external speakerphone (such as an S101A or S201A Speakerphone) or a headset adapter (such as a 500A Headset Adapter).
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Test button
When the telephone is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the telephone is able to communicate with the switch, and then goes off after a short period of time. After the telephone is powered up, you can press <Test> to test the lights and the display on your telephone.
Transfer button
For transferring a call to another telephone.
Volume control button
For adjusting the volume of the following:
•The speakerphone when a call is in progress using the 2-way speakerphone
•The handset receiver level while a call is in progress using the handset
•The tone ringer when the speaker is off and either the handset is inactive or the tone ringer is active
Note: The Volume control button on your telephone does not control the volume level of adjunct equipment.
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Conventions |
Conventions Used in Procedure Descriptions |
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<xxxxx> |
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This represents a call appearance button, which is used exclusively for |
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placing or receiving calls. The button has a red light and a green status |
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light and is labeled with an extension number (shown as xxxxx). |
<Feature> and <Feature xxxxx> |
Each of these represents a button that has a feature assigned to it. The |
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button is labeled with the feature name, sometimes followed by an |
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extension number (shown as xxxxx) or a person's name. |
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This rectangular box, 2 lines by 24 characters, represents the 8410 display |
Prog |
Pause |
Mark |
Wait |
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screen. Like the example to the left, the second line appearing on the |
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display will most likely list the features you can access with the softkeys. |
[feedback |
tones] |
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The tone that appears in brackets after a step indicates what you should |
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hear from your handset (or speakerphone) after successfully performing |
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that step. Click for a sample. |
Special Instructions
Use the following special instructions for operating your telephone.
1The first time you use these procedures, you will need to customize them for yourself by obtaining the following information from your system manager:
•Your system manager may assign call appearances or features to the 10 call appearance/feature buttons on your telephone. You may also be able to use up to 12 other features accessed with the softkeys and display control buttons. These features are in addition to the features that are administered on the call appearance/feature buttons on your telephone. Check with your system manager to see which softkey features are available to you.
•You may also be able to use the Speakerphone or the Speaker feature. Check with your system manager to see what other features you can use with your switch.
•Any feature not appearing on a button or accessed with the display and softkeys can be activated or canceled by dialing a 1-, 2-, or 3-digit feature access code. Call x3045 for the feature access codes for the features you need.
2To operate a feature, you must have the handset off-hook (removed from the cradle of the telephone) or the speaker or speakerphone on unless otherwise noted.
3If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and begin again at Step 1.
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Feature Finder
Abbreviated Dialing (AD)
Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a feature code. Numbers on your personal list are programmable by you. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers.
Audix Message Light
Turns on your Message light to let you know that a caller has left an Audix message for you. You can then follow Audix instructions to get your message.
Automatic Callback
Sends you a special 3-burst ring indicating a previously busy or unanswered extension you dialed is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office.
Note: You can use this feature only for extensions, not for outside numbers.
Call Coverage/Consult
Provides automatic redirection of certain calls to your telephone for answering. (Your system manager determines redirected call routing.) Use to answer calls for other extensions for whom you provide coverage.
Note: If you are a covering user, you can use the Consult feature, after answering a coverage call, to call the principal (the person for whom you are answering calls) for private consultation. Then, you can add the calling party to the conversation, transfer the call to the principal, or return to the calling party.
Call Forwarding All Calls
Temporarily forwards all your calls to another extension. Use when you will be away from your telephone and you want your calls to be forwarded to a telephone number of your choice.
Call Pickup
Lets you answer a call at your telephone for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer.
Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.
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Conference
Allows you to conference up to six parties on a call (including yourself) so you can conduct a 6-way discussion. Use to set up timesaving conferences, or to spontaneously include an additional party important to a conversation.
Directory
Searches for the extension of another user in your location by allowing you to key in the user's name with the dial pad. Use as a handy quick reference source for extension number information.
Display Feature
This section includes the procedures for seven display features you may use with the 8410D telephone. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features.
Call Information <a= > it represents call information for the first call appearance button. The next button down would be shown as <b= >, and so on, continuing through <j= > if all 10 of the buttons are used for call appearances.
When you dial an extension, that number is shown and then replaced by the called party's name and extension. When a call is received from another extension, the caller's name is shown; when a call is received from outside, “OUTSIDE CALL” or a trunk identifier is shown.
The display remains in Normal (call-handling) Mode until you activate one of the other display or softkey features. After using any of these features, return to Normal (call-handling) Mode by pressing <Exit>.
Display, Softkeys, and Display Control Buttons
The softkeys are the four keys labeled with arrows located directly below the display. The four display control buttons, labeled <Menu>, <Exit>, <Prev>, and <Next> are located under the softkeys.
Drop
Disconnects from a call without requiring you to hang up the handset, turn off the speakerphone, or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset or speakerphone after ending a call.
Exit
Use <Exit> to leave Display Mode (after using any display or softkey feature) and return to Normal (callhandling) Mode. Once you are in Normal Mode, you can use the display to identify current call appearance, calling/called party, and calling/called number.
Handset Volume
Allows you to raise or lower the receive level volume of the handset.
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Hold
Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your telephone to do another task. Use when you have a call you don't want to drop, but have to interrupt briefly to do something else.
Inspect
Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.
Last Number Dialed
Automatically redials the last extension or outside number you dialed. Use to save time in redialing a busy or unanswered number.
Mute
Allows you to turn off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other person on the call to hear your conversation.
Normal Display
Use <Exit> to leave Display Mode (after using any display or softkey feature) and return to Normal (callhandling) Mode. Once you are in Normal Mode, you can use the display to identify current call appearance, calling/called party, and calling/called number.
Ringer Volume
Allows you to adjust the ringer volume on your telephone.
Select Ring
Allows you to choose your own personalized ringing pattern for your telephone from among eight available patterns. Use to help distinguish your incoming calls from those of other nearby telephones.
Self-Test
When the telephone is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the telephone is able to communicate with the switch, and then goes off after a short period of time. After the telephone is powered up, you can press <Test> to test the lights and the display on your telephone.
Send All Calls
Temporarily sends all your calls to Audix or to the extension of a person designated by your system manager to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
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Speakerphone
Allows you to place and answer calls or access other voice features without lifting the handset. Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations.
Stored Number
Allows you to check the number stored on an Abbreviated Dialing button or as an item on an Abbreviated Dialing list. Also lets you see what number you last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing list items before placing a call or reprogramming a number, and to make sure the Last Number Dialed feature is appropriate to use.
Time/Date
Shows you the date and time. Use as a handy calendar and clock.
Timer
Allows you to measure elapsed time. Use in order to keep track of time spent on a call or task.
Transfer
Transfers a call from your telephone to another extension. Use when your caller needs to speak further with someone else.
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