Alcatel-Lucent 8078s, 8068s, 8058s, 8028, 8018 User Manual

OXO Connect

8078s Bluetooth® Premium DeskPhone

8078s Premium DeskPhone

8068s Bluetooth® Premium DeskPhone

8068s Premium DeskPhone

8058s Premium DeskPhone

8028s Premium DeskPhone

8018 DeskPhone

8008G DeskPhone

8008 DeskPhone

User Manual

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Premium DeskPhone

Introduction

Thank you for choosing an Alcatel-Lucent Enterprise Desk Phone.

This document describes the services offered by the 8000 range deskphones connected to an OXO Connect or OXO Connect Evolution system.

The 8000 range is composed by the following desk phones:

•8078s Bluetooth® Premium DeskPhone (8078s BT).

•8078s Premium DeskPhone (8078s).

•8068s Bluetooth® Premium DeskPhone (8068s BT).

•8068s Premium DeskPhone (8068s).

•8058s Premium DeskPhone (8058s).

•8028s Premium DeskPhone (8028s).

•8018 DeskPhone (8018).

•8008G DeskPhone (8008G).

•8008 DeskPhone (8008).

These models offer enhanced ergonomic features for more effective communication.

The labels and icons displayed depend on the type and the skin of the set. The label is not displayed if the corresponding feature is not configured on your telephone system. Depending on the size of the display, some labels may be truncated. All labels are displayed in color and are italicized. This icon describes a succession of actions or labels you have to do or select: .

This icon describes the consequence of an action: .

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Available features depend on the software version and the phone model. Please contact your system administrator to determine the features available on your system.

	8078s	8078s	8068s	8068s	8058s	8028s	8018	8008G	8008
	BT		BT

IP Phone

Color screen

Monochrome screen

Busy light logo on back shell

Theme (skin)

Adjusting the contrast of the display

Ambient light sensor

Audio services (hands-free, handset and headset)

Symphonic HD

Super Wide Band melodies

USB audiohub

Bluetooth® audiohub

Bluetooth® handset

(o)

(o)

Super Wide Bande Comfort handset

Wide Bande Comfort handset

8008 Standard Handset

Bluetooth® Smart Ready

Compatible with Bluetooth ® headset

USB headset

Jack headset (3.5 mm, 4 pole)

RJ9 headset*

Two-port Gigabit Ethernet switch with Power Over Ethernet support

Two-port Fast Ethernet switch with Power Over Ethernet support

Premium Add-on 10 keys modules

Premium Smart display 14 keys module

Premium add-on 40-key modules

Agent set / Supervisor station

*Use an adapter RJ9 to connect a headset (3GV28177AA).

(o): optional.

The labels and icons presented in this document are not contractually binding and may be modified without prior warning.

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Premium DeskPhone

History of the document

8AL90340xxAD	•	Bluetooth® advanced features (beacon)
	•	8008G DeskPhone
	• New ringtones and skins
	•	Synphonic HD
	•	USB audiohub
	•	Bluetooth® audiohub
8AL90340xxAC	•	8008 DeskPhone.
	• New description of accessories: 8008 wall mount kit, USB external ringing
		interface module.
	• 8058s dual display mode.
	•	8018 DeskPhone.
	• Add list and description of accessories: 8115/8125 Audioffice, External
		ringing interface module, Premium Wall mount kit, 8018 wall mount kit.
	•	Add technical specifications.
	•	Add ordering information.
8AL90340xxAA	•	8078s,8068S,8058s,8028s Premium DeskPhone.

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	Getting to know your telephone	10
	8078s Bluetooth/ 8078s Premium DeskPhone	10
	Phone description	10
	Main screen and navigation keys	10
	Call management screen	11
	Access to the user local menu	12
	Change the theme (skin) of your phone	12
	Busy light logo on back shell	12
	Bluetooth Smart Ready	12
	8068s Bluetooth/ 8068s Premium DeskPhone	13
	Phone description	13
	Main screen and navigation keys	13
	Call management screen	14
	Access to the user local menu	15
	Change the theme (skin) of your phone	15
	Busy light logo on back shell	15
	Bluetooth Smart Ready	15
	8058s Premium DeskPhone	16
	Phone description	16
	Dual display mode	16
	Main screen and navigation keys	17
	Call management screen	17
	Access to the user local menu	18
	Change the theme (skin) of your phone	18
	Busy light logo on back shell	18
	8028s Premium DeskPhone	19
	Phone description	19
	Main screen and navigation keys	19
	Call management screen	20
	Access to the user local menu	21
	Changing or updating the paper label	21
	8018 DeskPhone	22
	Phone description	22
	Main screen and navigation keys	22
	Call management screen	23
	Changing or updating the paper label	24
	Function keys and programmable keys	24
	8008 / 8008G DeskPhone	25
	Phone description	25
	Main screen and navigation keys	25
	Call management screen	26
	Function keys and programmable keys	27
	Symphonic HD (Super Wideband audio)	27
	Welcome screens	28
	Homepage description	28
	Choose the page displayed by default on the telephone	28
	User local menu	29
	Status icons/ Call icons	31
	Permanent features keys	32
	Keyboard	33
	Magnetic alphabetic keyboard (8078s, 8068s, 8058s, 8028s Premium DeskPhone)	33
	Alpha-numeric keyboard (8008/8008G/8018 DeskPhone)	33
	Connectors	34
	Description of the connectors	34
	Plug in the phone	35
	USB boost	35
	Add-on module	36
	Install the add-on to the desk phone	36
	Install more than one add-on module	37
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	Attach the add-on with the clip	37
	Changing or updating the paper label	38
	Next generation of Bluetooth® handsets (ALE Wideband Bluetooth® Handset)	39
	Voice prompts	40
	Installing or replacing the Bluetooth® handset battery	40
	Pairing and connecting the Bluetooth® wireless handset	41
	First generation Bluetooth® handset (ALE Bluetooth® Handset)	42
	Installing or replacing the Bluetooth® handset battery	43
	Pairing and connecting the Bluetooth® wireless handset	43
	Comfort wired handset	44
	Super Wide Band Comfort Handset	44
	Wide Band Comfort Handset	44
	Install a comfort wired handset	45
	Audio encryption	45
	Using your telephone	46
	Identify the terminal you are on	46
	Messaging portal	46
	Consulting the call log	47
	Making a call	49
	Receiving a call	49
	Switching between audio modes	50
	Activating the loudspeaker during a conversation (handset lifted) -Group listening feature	51
	Making calls by name (company directory)	51
	Calling a contact using the unified directory	51
	Calling a contact using the internal directory (predictive search)	52
	Make calls via your programmed call keys (Perso page/F1 and F2 keys/Add-on module)	52
	Filtering calls using the voice mailbox	52
	Activating call screening	52
	When you receive a call	53
	Redialing	53
	Redialing the last number dialed (redial)	53
	Call back on the last 10 numbers dialed	53
	Requesting automatic callback if internal number is busy	53
	Cancelling an automatic callback	53
	Receiving interphony calls	54
	Sending DTMF signals	54
	Mute, so that your contact cannot hear you	54
	From the set	54
	From the Bluetooth® handset (Bluetooth® wireless handset)	54
	From the headset	54
	Forwarding calls to your voice message service	55
	Consulting your voice mailbox	55
	Sending an instant message to a contact	56
	Sending an instant message using the search by name feature	56
	Sending an instant message using the phone number	56
	Status of the instant messages	57
	Consulting instant messages	57
	Answering with an instant message	58
	Answering an Instant message	58
	Answering a voice message	58
	Answering from the call log	59
	Lock / unlock your telephone	59
	Making a second call during a conversation	59
	Recover the call on hold	59
	Answering a second call during a conversation	60
	Switching between calls (Broker call)	60
	Transferring a call	60
	Transfer a call to a voice mail	60
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	Three-way conference with internal and/or external contacts (conference)	61
	Cancel the conference and recover the last active call before the conference (the other is on
	hold) (If conference is active)	61
	End the conference with all participants (If conference is active)	61
	After the conference, to leave your two contacts talking together	61
	Placing a call on hold (hold)	61
	Placing an outside call on hold (parking)	61
	Intrusion into an internal conversation (barge-in)	61
	Protection against intrusion	62
	Save a number into your personal directory	62
	Selecting calls to be forwarded	62
	Forwarding calls to another number (immediate forward)	62
	Personal assistant: reaching you with one number only	62
	Activate/disable the personal assistant	63
	Forwarding your calls from the receiving terminal ('Follow me')	63
	Diverting all group calls	63
	Cancelling all forwards	63
	Cancelling a specific forward	63
	Forwarding calls when your line is busy (forward if busy)	63
	Do not disturb	64
	Leaving a text message for internal callers	64
	Message notification	65
	Change the time slot	65
	Forwarding calls to your pager	65
	'Meet me' conference	66
	Initiate a 'Meet me' conference	66
	Join a 'Meet me' conference	66
	Sharing	67
	Receiving supervised call ringing	67
	Answering the general bell	67
	Manager/Assistant filtering	67
	From the manager or assistant telephone	67
	Call pick-up	67
	If the telephone ringing is in your own pick-up group	67
	If the telephone ringing is not in your pick-up group	67
	Answering briefly in place of the operator	68
	Hunting groups	68
	Hunting group call	68
	Temporary exit from your hunting group/Return into your group	68
	Calling an internal contact on his/her pager	68
	Answering a call on your pager	68
	Calling a contact on his/her loudspeaker	69
	Send a voice message copy	69
	Sending a recorded message to a number or a distribution list	69
	Broadcasting a message on the loudspeakers of a station group	69
	Do more with your desk phone	70
	Use your desk phone as a USB audiohub for your computer	70
	Installation	71
	Use your desk phone as an audiohub (hands-free mode, handset and headset)	73
	Use your desk phone to listen to music	75
	Use your desk phone as a Bluetooth® audiohub with your mobile phone (hands-free mode,
	handset and headset)	76
	Pair and connect your mobile phone to your desk phone	76
	Automatic reconnection of your mobile	77
	Define the specific ringing for incoming calls	77
	Meeting room	77
	Consult the call log of your mobile phone	78
	Consult the contacts directory of your mobile phone	78
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	Making a call		78
	Receiving a call		79
	During conversation		79
	Switching between audio modes		80
	Release the call		81
	Configure your phone for remote working		82
	First connection as remote working		82
	Change the configuration		83
	PIN code		84
	Reset your PIN code		84
	Reconnect your desk phone in your business place		84
	Reconnect your desk phone in remote place		85
	Beacon: using your desk phone for geo-localization in the enterprise		86
	EHS (Electronic Hook Switch)		87
	Programming your telephone		88
	Initializing your voice mailbox		88
	Customizing your voice greeting		88
	Modifying your personal code		88
	Adjusting the audio functions		89
	Choose the tune		89
	Adjusting the ringer volume		89
	Activate/deactivate silent mode		89
	Activate/deactivate meeting mode (progressive ringing)		89
	Activate/deactivate discreet ring mode		89
	Adjust ringer volume while a call arrives		89
	Audio ambiences		90
	Hearing Aid		90
	Adjusting the brightness of the desk phone (8078s, 8068s, 8058s, 8028s Premium DeskPhone)
			90
	Auto-adjusting of the brightness		90
	Adjust the brightness when the phone is in use		90
	Adjust the dimmed brightness when the phone is not in use		91
	Set the delay before the brightness is dimmed when the phone is not in use (screensaver)		91
	Adjusting the contrast of the display (8028s, 8018, 8008G, 8008)		91
	Selecting the welcome page		91
	Selecting language		91
	Programming direct call keys (Perso page/F1 and F2 keys/Add-on module)		92
	Modifying direct call keys		92
	Deleting direct call keys		93
	Programming an appointment reminder		93
	Install a jack accessory (headset, hands-free, loudspeaker) (8078s, 8068s, 8058s, 8028s
	Premium DeskPhone)		93
	Install the accessory		93
	Activate the ringing into the device		94
	Use a device compatible with Android mobile		94
	Use a wireless DECT headset connected to the jack connector		94
	Install a USB accessory (Headset, Handsfree, Loudspeaker)		95
	Install a RJ9 headset (8008G/8008 DeskPhone)		95
	Manage connected devices		95
	List of connected devices		95
	Default device		96
	Activating/Deactivating 'Forced headset' mode		96
	Installing and using an ALE Bluetooth® wireless handset		96
	Installing a Bluetooth® Wireless Technology headset (pairing)		96
	Using a Bluetooth® Wireless Technology headset		97
	Display all paired Bluetooth® devices		97
	Improve the Bluetooth® audio quality in a high Wi-Fi density environment		97
	Removing a Bluetooth® accessory (headset, handset, etc.)		97
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Premium DeskPhone

Contacting your administrator (Technical support)	98
Date code / Technical code	98
Software version	98
Hardware model	98
Phone auto test	99
Access to administrator configuration	99
ACD: Agent set/ Supervisor station	100
Agent set	100
Open an agent session (login) – Agent set	100
ACD application welcome screen – Agent set	100
The four operating statuses of the agent set	100
Changing the operating status of the set – Agent set	101
Changing using codes (all sets)	101
Change using function keys	101
Modifying your personal code – Agent set	101
Integrating another group/leaving a group – Agent set	101
Close the agent session (logout) – Agent set	101
Supervisor station	101
Supervising group mailboxes – Supervisor station	101
Consulting the messages	101
Supervision keys for group mailboxes and positioning on the sets	101
Accessories	102
List of accessories	102
Jack 3.5 mm 4-pole corded headset (ALE catalog)	102
USB headset	102
Bluetooth® headset	102
Adapter	102
EHS interface	102
USB Dongle	102
Other headsets	102
USB external ringing interface module (USB Interface module 2 relays 3GV28184AA)	103
Installation	103
Connect the device	104
External ringing interface module (MWS 3GV28050AA) - phased-out	105
List of supplies	105
Installation	105
Connect the device	106
Wall mounting kit	107
8068s, 8058s, 8028s Premium DeskPhone	107
8018 DeskPhone	108
8008/8008G DeskPhone	109
Connect a 3 pole jack headset	110
Developer and Solution Partner Program (DSPP)	111
Technical specifications	112
Ordering information	115
Guarantee and clauses	116
Safety Instructions	116
Regulatory Statements	117
Quick guide	118

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Getting to know your telephone

Getting to know your telephone

8078s Bluetooth/ 8078s Premium DeskPhone

This phone is part of the IP phone range. With its 5 inch color touch display, the 8078s Premium DeskPhone delivers a great user experience and great conversation comfort with an outstanding super wideband audio quality (HD audio) either in hands-free or using the Super Wide Band Comfort handset. Additionally, the 8078s Bluetooth® Premium DeskPhone improves your experience with its Bluetooth® handset or other Bluetooth® accessories. The 8078s Bluetooth® Premium DeskPhone is 'Bluetooth® Smart Ready'. You can personalize the phone by selecting a theme (skin). It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

Phone description

LED

1 Flashing blue: incoming call / appointment alarm.

Color touchscreen display with auto

2

brightness adjustment which improves the user experience and achieves power savings (ambient light sensor).

3

Permanent feature keys: quick access to the

phone's main features.

Your phone can be equipped with one of the following handsets:

4

• Bluetooth® wireless handset (8078s BT).

• Wired handset (Wide Band Comfort Handset / Super Wide Band Comfort Handset).

5 3.5 mm, 4 pole jack (TRRS standards: CTIA).

6 Magnetic alphabetic keyboard.

7 An adjustable and stable foot.

8

Super wideband loudspeaker for optimized sound.

Main screen and navigation keys

Top bar (date, time, status icons)

Display the page by selecting the corresponding tab.

Navigation softkeys and quick access to specific settings.

Forward icon.

Softkeys: Menus and actions available depending on the selected page.

Select a page by pressing the corresponding tab on the screen. The selected page is highlighted.

Make your selection by pressing the label on the screen.

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Getting to know your telephone

Scroll a list (features, call log, contact, …) by pressing the up and down arrow on the screen, or on the keyboard.

Manage your call forwarding by pressing the forward icon.

• Stationary arrow: no forwarding activated.

• Blinking or rotating arrow according to the skin: forwarding activated.

Use the 'OK' softkey to validate your choices and options while programming or configuring.

Use the 'Back/Exit' softkey to go back to the previous step.

Use the 'Setting' softkey for quick access to the user local menu.

Use the 'Bluetooth®' softkey to open Bluetooth® settings.

Call management screen

Tabs: Incoming call
icon, Call in progress,
Call on hold, …
		Softkeys: actions available
Notification (popup) of		depending on the call status
incoming call.		(when presentation screen
		is not displayed).

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, press on the corresponding tab to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Calls can also be managed from the Perso page. While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Access to the user local menu

Or (long press) Open the user local menu: Audiohub, Display, Bluetooth, Skin, About (see: User local menu).

The User Local menu can also be accessed from the system MENU: Reach the 'Menu' page Settings Phone Local Menu

Change the theme (skin) of your phone

•The phone is in idle state.

• Or (long press) Skin

•Select the desired new theme from the list (Arcturus, Rainbow, Green, Luxury, Century). Some skins depend on the release of the phone (Century). The pictures are given as an example.

•

Changing the theme may take a few seconds. A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

•The phone is in idle state.

• Or (long press) Display Advanced Busy light

•Activate or deactivate the logo LED feature.

•

Bluetooth Smart Ready

Your phone is 'Bluetooth® Smart Ready'. It can receive and share Bluetooth® signals from various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). Use your phone as a Bluetooth ® speaker phone, as a conferencing module in your desktop. It is ready for future services available on the fly in a subsequent software upgrade. This feature can be deactivated by the administrator.

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Getting to know your telephone

8068s Bluetooth/ 8068s Premium DeskPhone

This phone is part of the IP phone range. With its color display that comes with ten dedicated function keys and an intuitive navigation key, the 8068s Premium DeskPhone delivers a great user experience and increased convenience with an outstanding super wideband audio quality (HD audio) in both hands-free mode and when using the Super Wide Band Comfort handset. Additionally, the 8068s Bluetooth® Premium DeskPhone improves your experience with its Bluetooth® handset or other Bluetooth® accessories. The 8068s Bluetooth® Premium DeskPhone is 'Bluetooth® Smart Ready'. You can personalize the phone by selecting a theme (skin). It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

Phone description

LED

1 Flashing blue: incoming call / appointment alarm.

Color display with auto brightness adjustment 2 which enhances user experience and saves

power (ambient light sensor).

3 10 dedicated functions keys.

4 Navigation.

5

Permanent feature keys: quick access to the

phone's main features.

Your phone can be equipped with one of the following handsets:

6

• Bluetooth® wireless handset (8068s BT).

• Wired handset (Wide Band Comfort Handset / Super Wide Band Comfort Handset).

7 3.5 mm, 4 pole jack (TRRS standards: CTIA).

8 Magnetic alphabetic keyboard.

9 An adjustable and stable foot.

10

Super wideband loudspeaker for optimized sound.

Main screen and navigation keys

Top bar (date, time, status icons)

Display the page by selecting the corresponding tab.

Forward icon.

Softkeys: menus and actions available depending on the

selected page.

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Softkeys: actions available depending on the call status (when presentation screen is not displayed).

Getting to know your telephone

OK key: use this key to validate your choices and options while programming or configuring.

Left-right navigator: in idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: use this key to go back to the previous step. Use this key to go back to the homepage (long press).

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary arrow: no forwarding activated.

• Blinking or rotating arrow according to the skin: forwarding activated.

Call management screen

Tabs: Incoming call icon, Call in progress,

Call on hold, …

Notification (popup) of

incoming call.

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Press the key in front of the label to select the corresponding feature.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Access to the user local menu

(long press) Open the user local menu: Audiohub, Display, Bluetooth, Skin, About (see: User local menu).

The User Local menu can also be accessed from the system MENU: Reach the 'Menu' page Settings Phone Local Menu

Change the theme (skin) of your phone

•The phone is in idle state.

• (long press) Skin

•Select the desired new theme from the list (Arcturus, Rainbow, Green, Luxury, CenturySome skins depend on the release of the phone (Century). The pictures are given as an example.

•

Changing the theme may take a few seconds. A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

•The phone is in idle state.

• (long press) Display Advanced Busy light

•Activate or deactivate the logo LED feature.

•

Bluetooth Smart Ready

Your phone is 'Bluetooth® Smart Ready'. It can receive and share

Bluetooth® signals from various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). Use your phone as a Bluetooth ® speaker phone, as a conferencing module in your desktop. It is ready for future services available on the fly in a subsequent software upgrade. This feature can be deactivated by the administrator.

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Getting to know your telephone

8058s Premium DeskPhone

This phone is part of the IP phone range. In addition to a color display associated to 6 dedicated function keys and an intuitive navigation key, the 8058s Premium DeskPhone provides 4 programmable softkeys as a smart add-on module, for a quick access to your favorite contacts or features. It provides a super wideband audio quality (HD audio) for telephone calls both in hands-free mode and using the comfort handset. You can personalize the phone by selecting a theme (skin). It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

Phone description

1

LED

Flashing blue: incoming call / appointment alarm.

Color display with auto brightness adjustment

2 which enhances user experience and saves power (ambient light sensor).

3 6 dedicated functions keys.

4

Virtual add-on: 4 programmable softkeys with

LED (Optional).

5 Navigation.

6

Permanent feature keys: quick access to the phone's main features.

7

Wired handset (Wide Band Comfort Handset /

Super Wide Band Comfort Handset).

8 3.5 mm, 4 pole jack (TRRS standards: CTIA).

9 Magnetic alphabetic keyboard.

10 An adjustable and stable foot.

11

Super wideband loudspeaker for optimized

sound.

The virtual add-on is optional and depends on the display mode defined by your administrator. Contact your administrator for more information.

Dual display mode

The 8058s Premium DeskPhone offers a dual display mode. Your administrator defines the display mode of your desk phone. Contact your administrator for more information.

User interface with virtual add-on. 4	User interface without virtual add-on.
programmable softkeys are displayed and can be
used as a smart add-on module.

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Getting to know your telephone

Main screen and navigation keys

Top bar (date, time, status icons)

Display the page by selecting the corresponding tab.

Programmable softkeys (optional).

Forward icon.

Softkeys: menus and actions available depending on the selected page.

OK key: use this key to validate your choices and options while programming or configuring. Left-right navigator: in idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: use this key to go back to the previous step. Use this key to go back to the homepage (long press).

Manage your call forwarding by pressing the key associated with the forward icon.

• Stationary arrow: no forwarding activated.

• Blinking or rotating arrow according to the skin: forwarding activated.

Call management screen

Tabs: Incoming call icon, Call in progress, Call on hold, …

		Softkeys: actions available
Notification (popup) of		depending on the call status
		(when presentation screen is
incoming call.
		not displayed).

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Press the key in front of the label to select the corresponding feature.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Access to the user local menu

(long press) Open the user local menu: Audiohub, Display, Skin, About (see: User local menu).

The User Local menu can also be accessed from the system MENU: Reach the 'Menu' page Settings Phone Local Menu

Change the theme (skin) of your phone

•The phone is in idle state.

• (long press) Skin

•Select the desired new theme from the list Arcturus, Rainbow, Green, Luxury, CenturySome skins depend on the release of the phone (Century). The pictures are given as an example.

•

Changing the theme may take a few seconds. A corporate theme can be installed by your administrator. In this case, you cannot change the theme. The ringtone settings can be integrated into a theme.

Busy light logo on back shell

The logo on back shell can be illuminated. The color changes when you are busy.

•The phone is in idle state.

• (long press) Display Advanced Busy light

•Activate or deactivate the logo LED feature.

•

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Getting to know your telephone

8028s Premium DeskPhone

This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8028s Premium DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

Phone description

LED

1 Flashing blue: incoming call / appointment alarm.

2 Monochrome backlit screen.

3 6 dedicated functions keys.

4

4 programmable keys with Led and paper label.

5 Navigation.

6

Permanent feature keys: quick access to the phone's main features.

7 Wired handset (wide band audio quality).

8

3.5 mm, 4 pole jack (TRRS standards: CTIA).

9 Magnetic alphabetic keyboard.

10 An adjustable and stable foot.

11 Loudspeaker.

Main screen and navigation keys

Top bar (date, time, status icons)

Display the page by selecting the corresponding tab.

Forward icon.

Softkeys: menus and actions available depending on the selected page.

OK key: use this key to validate your choices and options while programming or configuring. Left-right navigator: in idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: use this key to go back to the previous step. Use this key to go back to the homepage (long press).

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Getting to know your telephone

Manage your call forwarding by pressing the key associated with the forward icon.

•Stationary white icon: no forwarding activated.

•Rotating arrow: forwarding activated.

Call management screen

Tabs: Incoming call, Call

in progress, Call on hold,

…

Notification (popup) of

incoming call.

Softkeys: actions available depending on the call status (when presentation screen is not displayed).

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the leftright navigator to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Press the key in front of the label to select the corresponding feature.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Access to the user local menu

(long press) Open the user local menu: Audiohub, Display (see: User local menu).

The User Local menu can also be accessed from the system MENU: Reach the 'Menu' page Settings Phone Local Menu

Changing or updating the paper label

Removing the paper label

•Lift the protective cover at the notch (1).

•Remove the paper label in the same way (2).

•Update or replace the paper label.

Inserting the phone label

•Position the phone label, left side first, making sure it is placed correctly behind the notches (a,b,c,d).

•Put the protective cover back in the same way.

a b

c

d

The application 'LabelSet' is available to help you to print the paper labels. Please contact your business partner for more information.

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Getting to know your telephone

8018 DeskPhone

This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8018 DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

Phone description

LED

1 Flashing blue: incoming call / appointment alarm.

2 Monochrome backlit screen.

3 6 dedicated functions keys.

3 preprogrammed keys with Led and paper

4

icon: Alpha-numeric key, F1, F2.

4 programmable keys with Led and paper label.

5 Navigation.

6

Permanent feature keys: quick access to the phone's main features.

7 Wired handset (wide band audio quality).

8 USB connector for headset.

9 Stable foot

10 Loudspeaker.

Your phone has 4 programmable keys with led and paper label. These keys are used to program a direct call. You can use the paper to describe the key.

Main screen and navigation keys

	Top bar (date, time, status icons)
Display the page by selecting the		Forward icon.
corresponding tab.

Softkeys: menus and actions available depending on the selected page.

OK key: use this key to validate your choices and options while programming or configuring. Left-right navigator: in idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: use this key to go back to the previous step. Use this key to go back to the homepage (long press). Use this key to delete one number or character at a time.

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Getting to know your telephone

Manage your call forwarding by pressing the key associated with the forward icon.

•Stationary white icon: no forwarding activated.

•Rotating arrow: forwarding activated.

Call management screen

Tabs: Incoming call, Call

in progress, Call on hold,

…

Notification (popup) of incoming call.

Softkeys: actions available depending on the call status (when presentation screen is not displayed).

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Press the key in front of the label to select the corresponding feature.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Changing or updating the paper label

Removing the paper label

•Lift the protective cover at the notch and slide it up to take it out of its housing.

•Remove the paper label in the same way.

•Update or replace the paper label.

Inserting the phone label

•Insert the paper label from the top end, making sure it is placed correctly behind the notches.

•Put the protective cover back in the same way.

abc	abc	The paper label is printed on both sides for pre-
		programmed keys. Two types of paper are available.
		According to your system and the pre-programmed
		keys, insert the paper on the right side. Contact your
		administrator for more information.

The application 'LabelSet' is available to help you to print the paper labels. Please contact your business partner for more information.

Paper label and paper label cover can be ordered separately.

Function keys and programmable keys

The 8018 DeskPhone uses 3 preprogrammed keys to access some features. In this case, the icon of the feature is printed on the paper. Use the feature by pressing the corresponding key. When activated, the LED corresponding to the key remains lit up. Press the corresponding key to deactivate it.

•123<>abc Alpha-numerical keypad

Use this key to switch between alphabetic keyboard and numeric keyboard.

• Programmable keys (F1 and F2 keys). A service or a direct call can be associated to these keys.

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Getting to know your telephone

8008 / 8008G DeskPhone

This phone is part of the IP phone range. In addition to a clear monochrome display with six dedicated function keys and an intuitive navigation key, the 8008 DeskPhone provides high audio fidelity for telephone calls either in hands-free mode or using the comfortable handset. It is compatible with remote working. Consequently, it is perfect for use in your Enterprise office or in Home working.

The phone is available in two versions: 8008 DeskPhone, 8008G DeskPhone. The 8008G DeskPhone is equipped with a monochrome backlit screen and a gigabit Ethernet connection.

Phone description

1

8008: monochrome screen.

8008G: monochrome backlit screen. LED

2 Flashing blue: incoming call / appointment alarm.

3 6 dedicated functions keys.

4 Navigation, ok and cancel keys.

5

3 preprogrammed keys with LEDs: Alpha-

numeric key, F1, F2.

6

Messaging key to access various mail services.

7 Mute and interphony key.

8 Audio feature keys.

9 Redial key.

10 Loudspeaker.

11 Wired handset (wide band audio quality).

12 Stable foot.

A corded headset can be connected via RJ9 connector (See: Description of the connectors). Use an adapter RJ9 to connect a headset (3GV28177AA).

Main screen and navigation keys

Top bar (date, time, status icons)

Display the page by selecting the corresponding tab.

Forward icon.

Softkeys: menus, programmable softkeys and actions available depending on the selected page.

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Getting to know your telephone

OK key: use this key to validate your choices and options while programming or configuring. Left-right navigator: in idle state, use this key to move from one page to another. In conversation, use this key to move between tabs of current calls (call in progress, calls on hold, incoming call). In the text edition, use this key to navigate into the text box.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: use this key to go back to the previous step. Use this key to go back to the homepage (long press). Use this key to delete one number or character at a time.

Manage your call forwarding by pressing the key associated with the forward icon.

•Stationary white icon: no forwarding activated.

•Rotating arrow: forwarding activated.

Call management screen

Tabs: Incoming call, Call

in progress, Call on hold,

…

Notification (popup) of incoming call.

Softkeys: actions available depending on the call status (when presentation screen is not displayed).

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call on hold, arrival of new call). When a call is in progress, use the left-right navigator to look at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Use the Up and Down arrows to move up or down a page. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or on hold and an incoming call.

Use to switch to the main screen during conversation to access some functions, for example, searching by name.

Press the key in front of the label to select the corresponding feature.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting calls are displayed on the different line keys. It is then possible to converse with the contact of your choice by pressing the key associated to the contact.

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Getting to know your telephone

Function keys and programmable keys

The 8008/8008G DeskPhone uses 3 preprogrammed keys to access some features. In this case, the icon of the feature is printed on the paper. Use the feature by pressing the corresponding key. When activated, the LED corresponding to the key remains lit up. Press the corresponding key to deactivate it.

•123<>abc Alpha-numerical keypad

Use this key to switch between alphabetic keyboard and numeric keyboard.

• Programmable keys (F1 and F2 keys). A service or a direct call can be associated to these keys.

Symphonic HD (Super Wideband audio)

Symphonic HD, or super Wideband audio, is high definition voice quality for telephony audio. The frequency range of audio signals uses a wider frequency spectrum to deliver high voice quality. Your desk phone is compatible with Super Wide Band audio. Enjoy Symphonic HD audio quality in hands-free mode, with the super wideband comfort handset, with a compatible headset or

by using your phone as an audiohub.

Your desk phone's comfort of use is greatly improved thanks to the Super Wideband audio.

Narrowband	Wideband	Super wideband
300 – 3.500 Hz	150 – 6.800 Hz	100 – 11.500 Hz

Symphonic HD depends on the desk phone and the audio equipment.

8078s BT 8078s 8068s BT 8068s 8058s 8028s 8018 8008

8008G

Hands-free

Super Wide Band Comfort

Handset

Super Wide Band compatible wired headset

Bluetooth® handset or headset1

1 Super Wide Band audio is not compatible with Bluetooth®.

Symphonic HD audio depends also on the equipment of your contact. During conversation, the HD logo is displayed to inform you that the conversation is Super Wide Band audio ready. In other words, if you are using compatible equipment, you are in Super Wide Band audio.

The compatible desk phone offers a choice of key ringtones including 16 new Super Wide Band ringtones.

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Getting to know your telephone

Welcome screens

8078s

8068s

8058s

8028s/8018/8008G/8008

Homepage description

You can access all of your phone's features from these screens. The default display has three pages that you can access by pressing to the page tabs at the top of the screen. The selected page is highlighted. The default pages can be augmented with other applications (ACD for example) installed and/or configured on your system.

•Menu page Menu

Contains all features and applications accessible by pressing the label of the desired feature or application. From this page, it is possible to adjust the ringer volume, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last numbers or intercepting calls.

•Perso page Perso

Contains call line keys (allowing supervision of calls) and programmable call keys.

•Info page Info

Contains information on the telephone and the status of its functions: name, telephone number, number of messages (including call log events, text messages and voice messages), activation of transfer function, appointment reminder, etc.

•/ Forward icon

Press the icon (touchscreen) or the key next to this icon to program or change the transfer function.

•Press the label (touchscreen) or press the key in front of the label to select the corresponding feature.

•The 8058s Premium DeskPhone provides 4 programmable softkeys. Press the key in front of the softkey to activate it (call a contact, forward to a number, …).

Choose the page displayed by default on the telephone

•Settings Phone Homepage

•Select the default page (Menu, Perso, Info, Last page seen …).

•

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Getting to know your telephone

User local menu

Only available on: 8078s BT, 8078s, 8068s BT, 8068s, 8058s, 8028s.

Or (long press): open the user local menu.

The User Local menu can also be accessed from the system MENU: Reach the 'Menu' page Settings Phone Local Menu

: This icon is only available on the 8078s Premium DeskPhone.

The user local menu depends on the type of the set.

Or

→

→

(long

press)

AudioHub

Use this menu to adjust the audio convenience according to your environment, the type of device connected and your audio preferences:

•Devices

Select the preferred audio device (connected or integrated).

•Jack EHS

Adjust the behavior of the phone depending on the connected device (Jack ring., Rainbow, ACOM jack only).

•Jack Jack config.

Configure the type of the device connected to the audio jack (Headset, Handsfree, Loudspeaker).

•USB USB Link

Use this menu to configure your desk phone to use it as a USB audiohub. You have to check this option before using your desk phone as a USB audiohub.

•Bluetooth Shared phone

Use this menu when you are using your desk phone as a Bluetooth® Audiohub. Check this option if the desk phone is shared (in a meeting room for example).

•Ambiences

This menu offers different audio ambience for your convenience (Neutral, Bass Boost, Clarity,

Legacy).

•Hearing Aid

Check this option if you are using a hearing aid.

Display

Use this menu to adjust the display of your set:

•Auto-Brightness

When this option is checked, the phone automatically adjusts the brightness of the display depending on the lighting conditions to improve user experience and achieve power savings (ambient light sensor).

•Brightness

Adjust the brightness of the display, the LEDs and the logo on back shell (optional).

•Screensaver

Set the delay before the brightness is dimmed when the phone is not in use.

•Advanced Low brightness

When the phone is not in use, the brightness is dimmed. Adjust dimmed brightness.

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Getting to know your telephone

•Advanced Busy light

Activate/deactivate the light of the logo on back shell (optional). The logo on back shell can be illuminated. The color changes when you are busy.

•Advanced LED Auto-Brightness

When this option is checked, the phone automatically adjusts the LED brightness and the busy light logo on the back shell (if present) depending on the lighting conditions to improve user

experience and achieve power savings (ambient light sensor).

Bluetooth

Use this menu to configure the Bluetooth® device (optional):

•Devices

Display all paired Bluetooth® devices, remove a Bluetooth® accessory (headset, handset, etc.).

•Parameters

Use your DeskPhone as a Bluetooth® audio accessory.

•Search devices

Install a Bluetooth® Wireless accessory (headset, handset, etc.).

•Noise cut

Improve the Bluetooth® audio quality when the Wi-Fi network interferes the Bluetooth® signal. We recommend not activating this option if it is not necessary because the autonomy of the Bluetooth® device will decrease.

The 8078s Premium DeskPhone has a specific softkey (quick access) to manage Bluetooth® devices (add device, list of paired devices, remove device).

Skin

Change the theme (skin) of your phone (optional).

About

Use this menu to find information about the software and hardware releases of your desk phone.

Use this menu to obtain the link to the user manual of your desk phone or the link to the Rainbow™ home page.

•Software

Display all information about your desk phone's software.

•Hardware

Display all information about your desk phone's hardware (model, PCMS Number, serial number, mac address, Bluetooth ® address if available).

•Documentation

Display a QR code to directly access documentation for your desk phone. Scan the QR code and open the URL in your favorite web browser.

•Rainbow

Display a QR code to directly access the Rainbow™ homepage. Rainbow is the cloud-based collaboration application that connects you with your business community. Scan the QR code and open the URL in your favorite web browser.

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