Alcatel 8018 USER MANUAL

ALCATELLUCENT
8018 DESKPHONE

Today’s business leaders need communication technologies that empower employees to deliver
an outstanding service, and can lead to company growth. Industries such as hospitality and
healthcare are looking for cost-effective ways to offer an exceptional in-room communication
experience to guests and patients.

Built on the success and practicality of the
Premium DeskPhone line, the new eco-friendly
Alcatel-Lucent 8018 DeskPhone offers feature
rich IP telephony in a highly optimized format.
This entry-level phone offers companies a
modern business-grade design with the advanced
user-friendly telephony features provided by
Alcatel-Lucent Enterprise communications servers.
Its three-line screen — combined with application,
programmable, and navigation keys — provides
outstanding user-friendly communications with
fast access to the business’ directory for enhanced
efficiency of employees. The 8018 DeskPhone
complements the Premium DeskPhone product
line targeting the need for essential and enriched

8018 DeskPhone

communications.

FEATURES BENEFITS

• Business grade design • Modern design enriching the range

• IP telephony

• Full-duplex speakerphone

• Wideband ready device

• Advanced telephony features • A good-value deskphone with a complete PBX-feature set

• 6 softkeys

• 4 ways navigator

• Programmable keys

• Lighted keys and notifications (Incoming call, message, audio
control, programmable keys)

• 128x64 backlit B&W graphical display • User-friendly, easy-to-use interface with multiline graphical display

• Supports 802.3az

• Power Over EthernetClass 1 for low power consumption

• Customizable clip and faceplates • Display the company, hotel or hospital logo and brand image

• Reduced footprint/size • Adapted for hotel and hospital bedside tables

• Perfect for required and supplemental IP telephony needs

• Premium quality, intuitive and compact design

• Direct access to a variety of services (i.e., welcome desk, reception,
room service, nurse, emergency button, and more)

• Eco friendly with low power consumption

TECHNICAL SPECIFICATIONS

Mechanics

• Weight: 675 g (1.48 lbs) including handset

• Depth on a table: 200 mm (7.87 in)

• Depth with wall mounting kit, and
handset: 100 mm (3.94 in)

• Width: 164 mm (6.46 in)

• Height: 170 mm (6.69 in)

• Color: Black

• Position foot: 45°

• Ingress protection: 22

Display

• Visible area: 2.4 inches 128x64 pixels
graphical Black/White LCD display.

• Viewing area (WxH): 54.8x28.5 mm (2.15
x 1.12 in)

• Contrast +/-

• LCD white backlit

Connectivity

• RJ-45 LAN: 10/100/1000 Ethernet

• RJ-45 PC through 10/100/1000 Ethernet
switch

• RJ-9 connector for corded handset

• Energy efficient Ethernet 802.3az support

• One USB port (1.1/2.0) to connect audio
equipment (headset, loudspeaker, hands
free) and for slow smartphone charging

Power

• 802.3af Power over Ethernet (PoE)

• Class 1 support (<3.84 W)

• Power supply: Optional accessory

The power supply is also a way to boost
smartphone charging capacity

Audio

• HD audio

¬ Wideband loudspeaker

¬ Wideband, comfort and wired handset

• Full-duplex speakerphone

• Smart noise reduction

• Group listening

• Acoustic echo cancellation

• HAC (hearing aid compatible)

• G.711a and mu, G.729ab

• VAD (voice activity detection)/DTX
(discontinued transmission) included for
all codec

LEDs, keys and navigation

• Incoming call blinking LED: Back and front
visibility

• Pickup/off-hook/call/redial key

• Hang-up/on-hook/end key

8018 DeskPhone customized for different industries

• Application keys with a contextual LED
management:

¬ Mute

¬ Volume +/Volume -

¬ Audio mode selection: Hands-free,

loudspeaker, headset, or handset

¬ Message key

• 4 keys navigation

• OK, cancel keys

• Numeric to alpha keypad: To switch to
alpha character and perform dial by name,
for example

• F1, F2 (or hold/transfer) with LED

• 4 programmable keys with LED and paper
label

• 6 contextual keys around the screen

Network and provisioning

• DHCP and static IP

¬ Manual or dynamic host configuration

protocol (DHCP) network setup

• QoS support

¬ IEEE 802.1p/Q tagging (VLAN), Layer 3

TOS, DSCP, and QoS tickets

• IEEE 802.1 AB/LLDP-MED client
(automatic VLAN acquisition, PoE
management, inventory information)

Protocols & advanced telephony

• IP NOE

• MLE advanced telephony

¬ Starting with OmniPCX Enterprise

release 11.2.1

¬ Starting with OTBE R2.2

• SMB Advanced telephony

¬ Starting with OmniPCX Office release

10.3

3MG27201AA package

8018 DeskPhone delivered with:

• Safety sheet

• Foot

• Comfort handset

• 2 Plastic covers labeled:

¬ ABC <-> 123 (to substitute to alpha

keyboard; to perform dial by name for
example )

¬ 2 variants:

– WW: F1/F2

– US: old/ransfer

Customization

• Customizable clip (logo printing, company
co-branding…)

• Customizable faceplate: Please contact
your sales representative.

Accessories

• 3MG27210AA: Wall mounting kit

• 3MG27006xx: Power supply x4

• Ethernet cable:

¬ 8018 is compliant with CAT-5e shielding

Ethernet cable and more.

¬ Width of ethernet cable head < 13.5mm

¬ 3AK21492AA: Straight Ethernet cable

RJ45/RJ45, 3 m length

• Consult catalog for available headsets

• Spare parts

¬ 3MG27211AA: Customizable clip (x10)

¬ 3MG27212AA: paper label cover (WW

variant) x10

¬ 3MG27213AA: paper label cover (US

variant) x10

¬ 3MG27215AA: paper label

¬ 3MG27216AA: plastic foot (x10)

ALCATEL-LUCENT 8018 DESKPHONE

ALCATEL-LUCENT ENTERPRISE DATA SHE ET

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