Alcatel-lucent 4020, PREMIUM REFLEXES User Manual

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Alcatel Premium Reflexes

Alcatel OmniPCX 4400

· Actions

Off-hook

Hang up

Description of an action or
context

· Display

· Programmable keys and icons

Line or programmable key

Icon corresponding to a key

Pre-programmed key

· Keypad

Numeric keypad

Alphabetic keypad

Specific key on numeric
keypad

2

ABC

1

You have an Alcatel Premium REFLEXES digital telephone.

The large display and and alphabetic keypad ensure ease and comfort of use.

How to use this guide

· Audio keys

Loudspeaker

Hands free

Reduce volume

Increase volume

· Other fixed keys

Fixed key (eg: MENU)

· Other symbols used

AND/OR

OR

i

Symbols can be enriched by small icons or text.
All the implicit or personalized codes are presented in a table of codes provided
with the telephone.

Partial view of the display

Alternative to action
sequence

Alternative to action
sequence

Important information

2

The availability of some of the functions described in this guide may

depend on your system version or configuration. If you are in doubt,

consult your system supervisor.

We suggest that you consult the corresponding user manual for more detailed

information on your telephone.

3

Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6

1.3 Calling using your personal directory . . . . . . . . . . . . p. 6

1.4 Calling your correspondent by name . . . . . . . . . . . . . p. 7

1.5 Redialling the last number dialled (Redial) . . . . . . . . . p. 8

1.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . p. 8

Handling several calls . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.1 Calling a second correspondent (enquiry call) . . . . . . p. 9

2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.3 Switching between calls (broker call) . . . . . . . . . . . . . p. 10

2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

2.5 Conversing with two correspondents (3-way conference) p. 10

Customizing your telephone . . . . . . . . . . . . . . . . . p.11

3.1 Programming your personal codel . . . . . . . . . . . . . . . p. 11

3.2 Programming your personal directory . . . . . . . . . . . . p. 11

3.3 Programming a function on an unassigned key . . . . . . p. 12

3.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . . p. 12

3.5 Adjusting the display and icon brightness . . . . . . . . . . p. 13

3.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . . p. 13

While you are away - When you return . . . . . . . . p.14

4.1 Forwarding your calls to another number (immediate

forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14

4.2 Forwarding your calls to the voice mail . . . . . . . . . . . p. 14

4.3 Cancelling forwarding on your return . . . . . . . . . . . . p. 14

4.4 Consulting your messages on your return . . . . . . . . . p. 15

Contents

1.

2.

3.

4.

4

Your telephone

i

Light indicates messages
received

Loudspeaker (LS)

To share a conversation

Hands free to call or answer

without off-hooking

To increase

the volume of the LS

or handset

To reduce

the volume of the LS

or handset

Secret to isolate you
from your correspondent

Interphone so that your
telephone answers
automatically without you
having to off-hook

Audio keys

Display

Comprises 1 line and several pages
of information about your
correspondent

Alphanumeric keypad for
calling by name

Protected by a flap, raise the
flap to expose the keypad

To end a call or exit from

programming

To programme

your telephone

To call using your

personal directory

To access the

various message

services

To transfer a call to

another terminal
(multi-line mode)

Programmable keys and icons

These keys are divided into line keys and function keys. Each key has a corresponding
icon.

Line icons

Incoming call (flashing)

Call in progress

Call on hold

Call on common hold

Function icons

Function active
Function requiring action
Telephone or line busy (supervision)

Certain keys are preprogrammed (these keys differ according to the
configuration of your telephone (single-line or multi-line)).

to switch between two calls (single-line terminal)

to temporarily store a number

to consult the list of unanswered ISDN calls or to make an ISDN call

to cancel an enquiry call (single-line terminal)

to automatically redial the last number dialled

to divert calls to another terminal

ISDN

5

 Insert a flat-tipped object into the slot (1 slot per

block of keys).

 Raise the key block cover.
 Slide the printed label into position.
 Lower the cover.

Installing the label on the telephone

A printed label is supplied with the telephone to be placed under the programmable
keys.

1

3

4

2

6

1 3. Calling using your personal directory

Directory

Programmed

numeric key

1 1. Making a call

Making a call1.

1 2. Answering a call

Off-hook

Hands free Dial directly

To make an external call, dial the "External call" code.
To call the operator, dial the "Operator call" code.

Hang up

· To terminate a call

Off-hook

Hands free

OR

OROROR

Dial

7

Making a call

1 4. Calling your correspondent by name

Display the number of the proposed name

Enter the first letters of your

correspondent's name (*)

Display of the first

name and the number

of solutions found

OR

Start the

search

SPCE

Ctrl

OR

OR

Dial

number

Next
name

Previous

name

(*) used to correct the entry or change the request.

If the name has no spaces, the search is made automatically by Surname.
If the name includes one space (2 words), the display screen proposes two

possibilities.

to search by Surname

to search by Surname/First name

If the name includes two spaces (3 words), the search is run automatically by
Surname/First name.

2

ABC

1

In all cases

Modification

request (*)

OR

8

1 5. Redialling the last number dialled (Redial)

Redial

Dialled

number

1 6. Making a call-back request

Your correspondent

does not reply or is

busy

Programmed

"Call-back

request"

key

OR

"Call-back

request"

function

code

0122515163

9

Handling several calls

Handling several calls2.

2 1. Calling a second correspondent (enquiry call)

2 2. Answering a second call

During a conversation, you can perform various operations such as call a
second person or transfer the call to another number, etc.

Dial

directly

Type in the first

letters of the

name

The first

correspondent is

placed on hold

During a call, a second correspondent tries to contact you:

Name of caller is

displayed for

3 seconds

Programmed key

"Consulting call
on hold" (single-

line terminal)

The first

correspondent is

placed on hold

Line keys whose

icon is flashing

OR

Dupond

OR

Cancelling the enquiry call

Single-line terminal

OR

You recover
the first call

Hang up then off-

hook

10

2 4. Transferring a call

2 5. Conversing with two correspondents (3-way

conference)

2 3. Switching between calls (broker call)

Broker call (single-

line terminal)

The first

correspondent

is placed on

hold

You are in conversation and another call is on hold. To switch from one call
to the other:

To transfer a call to another terminal during a conversation:

Number of

terminal to receive

call

During a conversation, another call is on hold:

Programmed

"Conference"

key

"Conference"

function code

Use the same procedure to cancel the conference and recover the first call.

Transfer

Line key

associated with

the icon

OROROR

Single-line

terminal only

11

Customizing your telephone

Customizing your telephone3.

3 1. Programming your personal code

The code of your terminal is 0000 by default.
To select or change your personal code:

Code of the

"Change personal

code" function

Enter the

present code

Enter the new

code

Each code digit is represented by an asterisk.

3 2. Programming your personal directory

Your personal directory contains up to 12 numbers (0 to 9, * and #).

Number to
programme

Directory

i

2

ABC

2

ABC

Numeric key on which you

want to programme the

number

Personal directory numbers

















#

*

2

ABC

12

3 3. Programming a function on an unassigned key

The list of programmable functions is given in your user manual.

i

2

ABC

Select a
function

OR

1

Enter the code

or number to

programme

Unassigned

programmable

key

3 4. Selecting your ringer tune

Terminal idle:

Select the ringer

from the 16

options (successive

presses)

OR

Adjust the volume

Return to idle

13

Customizing your telephone

3 5. Adjusting the display and icon brightness

3 6. Selecting the language

Display the

language

options (*)

Code of the

"Programming

brightness"

function

OR

Adjust the brightness

Confirm the

setting

Code of the

"Language" function

Display of the

various options

Code associated

with the chosen

language

Confirm

(*) for example:
F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL:
Dutch - DK: Danish - I: Italian - A: Austrian

14

While you are away - When you return4.

4 1. Forwarding your calls to another number

(immediate forward)

All these functions can also be activated by entering the corresponding
code.

Forward

acknowledgement is

displayed

Display of forwarding

and destination

number

Destination

number

4 2. Forwarding your calls to the voice mail

Key programmed

with type of

forwarding

No. of recorded

message

4 3. Cancelling forwarding on your return

If forwarding activated

with this key

OR

Code of the

"Cancel

forwarding"

function

Code of the

corresponding

function

OR

15

While you are away - When you return

4 4. Consulting your messages on your return

The light and corresponding icon indicate messages received.

· Call-back requests

Screen displays the

number of new

messages

Messages

OR

Note: even if the correspondent does not answer, the call-back message
is erased after the number is called back when you proceed to the next

message, as it is when you press to quit message mode .

Display the number of

call-back requests

(xx Msg Recall)

Screen displays first
number to call back

Call back

Next call-back

request

OR

Previous call-back

request

16

· Voice messages

Screen displays the

number of new

messages

Messages

Display the number of

voice messages
(xx Msg Voice)

Follow the

instructions of the

voice guide

17

While you are away - When you return

· List of internal calls

While you were away the internal calls have been stored (16 calls
maximum).

Messages

If you call back a correspondent who does not answer, the message is
stored.
If the message is not stored and you do not call back the
correspondent, it is cleared when you proceed to the next message, as
it is when you press to quit message mode.

Screen displays the

number of new

messages

Display of the number

of internal calls

(xx Msg NO ANS)

Display of the identity

of the first caller

i

Display of time
and date of call

Call back

OR

Store the message

(* is displayed in

front of the caller's

name)

OR

Next internal

call

18

· List of external calls

While you were away, the external calls from ISDN subscribers have been
stored (16 calls maximum).

The icon associated with indicates messages received.

ISDN

ISDN

ISDN

(*) .see § List of internal calls

Display of the identity

of the first caller

Screen displays the

number of new

messages

i

Display of the
time and date

of the call

. (*)

19

Precautions for use

Caution: never let your telephone come into contact with water. You can
nevertheless use a soft moist cloth to clean your telephone.
Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the
plastic surfaces of your telephone. Never spray cleaning products on it.
If you use your telephone near an electronic source emitting a high level of
electromagnetic radiation, you may hear a slightly audible modulation in the
earpiece.

Conformity: this telephone is designed to be connected to an Alcatel
OmniPCX 4400 PABX. It is classed SELV within the meaning assigned by standard
NF EN 60950.

The CE marking indicates that this product complies with the following EC
directives:

- 89/336/CEE (electromagnetic compatibility)

- 73/23/CEE (low voltage)

- 1999/5/CE (R&TTE)

Declaration of conformity

We,
ALCATEL BUSINESS SYSTEMS
32, avenue Kléber
92707 Colombes Cedex - France
declare that the following products are deemed to comply with the requirements
of Directive 1999/5/CE of the European Parliament and the Council.

ALCATEL Premium Reflexes

Any unauthorized modification of the products makes this declaration of
conformity null and void. A copy of the original of this declaration of conformity
can be obtained by making a written request to:

ALCATEL BUSINESS SYSTEMS
Technical Services - Customer Care
1, rue du Dr. A. Schweitzer
F - 67408 Illkirch - France

20

Copyright © ALCATEL 2001. All rights reserved.

Alcatel Business Systems, in keeping with its policy of constant product
improvement for the customer, reserves the right to modify product
specifications without prior notice.

ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex
R.C. Paris 602 033 185

Ref.: 3AK 19525 ENAC Ed. 01

For further

information, visit our

web site

www.alcatel.com

ARCHITECTS OF AN INTERNET WORLD