Page 1
Alcatel OmniPCX Enterprise
Alcatel 4018/4019
Page 2
First
Page 3
User manual
How
Introduction
Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel.
Your terminal has a new ergonomic layout for more effective communication.
How to use this guide
Lift the receiver. Line key.
Hang up. Specific key on numeric keypad.
bc
def
a
3
2
o
n
m
jkl
6
5
These symbols can be supplemented by small icons or text.
Numeric keypad. Partial view of display.;.
Means that the function is subject to programming. If necessary, contact your installer.
Means that the function can be accessed by pressing a programmed key - see Programming
the programmable keys.
Adjustment “reduce”. Fixed key.
Adjustment “increase”. MENU key.
Loudspeaker,
hands free.
Move the navigation key up or down.
To go back one level (press and release) or to return to the welcome page (press and hold) ;
during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return
to the telephone screens.
2
Voice mail access key.
3
Page 4
How
Page 5
Contents
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
1.
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.2 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.3 Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.4 Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . p.7
1.5 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.6 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.7 Make a call-back request to a busy number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.8 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
2.
During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.2 Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.3 Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . . p.9
2.4 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.5 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.6 Three-way conference with internal and/or external corr
2.7 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.8 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
2.9 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
2.10 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
2.11 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
2.12 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
2.13 Recording the current conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.
Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.2 Manager/secretary filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.3 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.4 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
3.5 Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
3.6 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
3.7 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
3.8 Sending a written message to an internal correspondent. . . . . . . . . . . . . . . . . . . . . . . . . p.15
3.9 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
3.10 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p.16
4.
Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.2 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.3 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.4 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p.18
4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
5.
Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.20
Toc
espondents (conference). . . . p.10
6.
Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.2 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.3 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.4 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
6.8 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
6.9 Programming the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
6.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
6.11 Identify the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
6.12 Lock / unlock your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
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Telephone
Handset
Getting to know your telephone
Alphanumeric keypad
Navigation
Audio keys
Function keys
Hang-up key:
Hands-free/Loudspeaker Key:
Intercom/Mute key:
To adjust the loudspeaker or handset volume up or do
Messaging key to access various mail services
If the key flashes orange, a new voice message, a new text message or a call-back request has been received.
'Redial' key:
to terminate a call.
• Lit in hands-free mode or headset mode (short press).
• Flashing in loudspeaker mode (long press).
• During a conversation: press this key so that your correspondent can no longer hear you.
• Terminal idle: press this key to answer calls automatically without picking up the receiver.
• To access the 'Redial' function (short press)
• Call back on the last 8 number dialled (long press).
to make or answer a call without lifting the receiver (Alcatel 4018).
wn
Alcatel 4018
Who am I
Lock
Settings
Up-down navigator:
when entering characters.
The home page consists of:
• Information on the status of the set (set locked, call forward, etc.)
• Date and time
• Set programming and configuration functions
used to navigate around the home page, through the menus or in a text zone
Functions accessible (set in idle position): Features accessible in conversation:
Who am I
Lock
Forward
Settings
Events
.
Other features can be accessed depending on the configuration of the system.
OK key:
OK
Back/Exit key:
Function keys and programmable keys
Guide key:
Phone book key:
Pre-programmed function keys and programmable key
Lit when the function associated with the key is activated.
Identify the terminal you are on,
Lock / unlock your telephone,
Divert your calls to another number. (immediate forwarding, forward to voice mail,
forward to bleeper),
Configure the set (personal assistant, display,
ring tone, voice mail, etc.),
Accessing recent calls made and unanswered
external calls.
used to validate your choices and options while programming or configuring.
to return to previous menu (short press) or return to first screen (long press).
Use to obtain information on the pre-programmed keys or to a
Access your personal directory.
Enquiry
Send DTMF
Record
Forbid camp on
ccess the set programming or configuration.
Calling a second person during a conversation,
Sending DTMF signals,
Recording the current conversation,
Barring the reception of a new call during
communication.
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1
o
o
Using your telephone
Other
Making a call
1.1
def
abc
3
2
mn
jkl
6
5
dial directly
the number
for your call
OR
programmed line
Receiving a call
1.2
OR
lift the
receiver
abc
3
2
jkl
6
5
number
required
def
OR
mno
hands free
(Alcatel 4018
abc
3
2
jkl
6
5
number
required
def
mn
only)
conv.
during a conversation
key
To make an external call, dial the outside line access code before dialling your
correspondent's number. 9 is the default code for an outside line.
For the operator, dial '0' (by default).
1.3
Terminal idle:
press and
release
Call in progress:
Helen
during a
conversation
1.4
Using the telephone in 'Hands free' mode (Alcatel 4018 only)
you are in hands free
mode
press and release
During a conversation, you can lift the receiver without terminating the call.
Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker.
lift the
receiver
OR
hands free
(Alcatel 4018
OR
press the key for the
line that is lit up
Helen
during a
conversation
activate loudspeaker
(long press)
the loudspeaker key flashes
only)
OR
adjust volume
(9 levels)
deactivate
loudspeaker
The key is no longer lit
(long press)
press and release the loudspeaker key to switch to hands free mode (light steady).
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1
o
Using your telephone
Make a call using the personal phone book
1.5
def
abc
3
2
mn
jkl
6
5
press and
release
press the
programmed key
directly (0 to 9)
Redialling
1.6
Redialling the last number dialled (redial)
'redial' key(short
press)
Call back on the last 8 number dialled
OR
Events
'redial' key
(long press)
OR
select the contact to
call
last number redial
OK
start the call
Redial list
OK
OK
Make a call-back request to a busy number
1.7
the number you are calling is
1.8
You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected
directly in hands free mode. The screen shows the caller’s identity.
busy
Answering an internal call in intercom mode (Alcatel 4018 only)
Call back
OK
• To activate - Terminal idle:
corresponding LED lights up
When your caller hangs up, intercom mode remains act
ive.
• To deactivate - Terminal idle:
the corresponding LED goes out
select the no. in the
last ten issued
OK
start the call
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2
o
During a conversation
Other
Making a second call during a conversation
2.1
def
abc
3
Helen
during a
conversation
2
jkl
5
number of
second
OR
mn
6
correspondent
the first call is on hold
• Other methods for calling a second correspondent
Call back on the last 10 number dialled (long press).
Calling from your personal directory (PersSpDial)
Programmed line key.
• To cancel your second call and recover the first:
Helen
Send DTMF
OK
Answering a second call during a conversation
2.2
• A second correspondent is trying to call you:
Helen
during a
conversation
answer call displayed
Smith John
name or no. of the caller
displayed for 3 seconds
the first call is on hold
light flashes
line key for which
icon is flashing
• To return to your first caller and end the conversation in progress
Helen
during a
conversation
key for the line
whose light is
OR
flashing
during a
conversation
key for the line
whose light is
flashing
If you make an error, hang up: your telephone will ring and you will recover your first
call.
Barring the reception of a new call during communication
2.3
During communication, you do not want to be called by another caller:
Forbid camp on
OR
Allow camp on
OK
to bar or authorize new calls during
communication
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2
o
Switching between calls (Broker call)
2.4
During a conversation, a second call is on hold.
To accept the second call:
your first call is placed on hold
light flashes
Transferring a call
2.5
• To transfer your call to another number:
def
abc
3
Helen
2
mn
jkl
6
5
the first call is on hold
During a conversation
cancel conference and return to first correspondent
End conference
After the conference, to leave your two correspondents talking together:
hang up
Placing a call on hold (hold)
2.7
• Exclusive hold:
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
OK
during a
no. of the 2nd
conversation
• If the number receiving the transfer answers:
Call back
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
OK
Three-way conference with internal and/or external correspondents
2.6
(conference)
During a conversation, a second call is on hold
Helen
during a
conversation
terminal
Conference
OK
10
Helen
during a
conversation
press the key for
the line that is lit up
(call in progress)
• Recover the call on hold:
OR
key for the line
whose light is
flashing
Reply
your call is placed on hold
OK
Helen
during a
conversation
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2
o
o
Placing an outside call on hold (parking)
2.8
During a conversation
• Protection against intrusion:
Intrusion protection
Park/retrieve call
You can place an outside call on hold and recover the call on another telephone:
Helen
during a
conversation
Park the call
OK
enter the number of the
telephone on which you
Your correspondent is parked and hears the hold melody.
• To recover the parked call:
Park/retrieve call
Settings
Call pick up
OK
OK
If the parked call is not recovered within a preset time (default value 1 min 30), it is
transferred to the operator.
Services
Park/retrieve
OK
OK
Consultation
def
abc
3
2
mn
jkl
6
5
want to resume the
conversation
Consultation
OK
OK
Additional
services
Settings
OK
OK
Intrusion
protect
Services
OK
OK
Intrusion
Consultation
OK
OK
def
abc
3
2
n
m
jkl
6
5
twice enter the
number
Protection is cancelled when you hang up.
Sending DTMF signals
2.10
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.
Helen
during a
Send DTMF
to activate
OK
conversation
The function is automatically cancelled when you hang up;.
Intrusion into an internal conversation
2.9
Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:
Intrusion
OK
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2
Mute, so that your correspondent cannot hear you
2.11
You can hear your correspondent but he/she cannot hear you:
During a conversation
Helen
during a
conversation
resume the
conversation
Adjust audio volume
2.12
During a call, to adjust the volume level of the loudspeaker or receiver:
Helen
during a
conversation
Recording the current conversation
2.13
To record the conversation during communication:
disable microphone
The key is no longer lit
OR
adjust audio volume
The key lights up
Record
to start recording to stop the recording
At the start or end of recording, your correspondent hears a beep.
OK
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3
o
Sharing
Other
Answering the general bell
3.1
Night service call pick up
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
Settings
Call pick up
Manager/secretary filtering
3.2
Screened list :
System configuration allows “manager/secretary” groups to be formed, s
secretaries.
OK
OK
Services
Night call pick
up
OK
OK
Consultation
o that the manager’s calls can be directed to one or more
• From the manager’s or secretary’s telephone:
incoming calls are filtered by
a chosen person (secretary,
etc.)
“filter”
programmed
key
OR
programmed
“filter”
key
'secretary' call
key (when there
are several
secretaries)
OK
Call pick-up
3.3
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
• If the telephone ringing is in your own pick-up group:
Group call pick up
Settings
Call pick up
OK
OK
Services
ProcessGrp pick
up
OK
OK
Consultation
OK
• If the telephone ringing is not in your pick-up group:
Individual call pick up
Settings
Call pick up
OK
OK
Services
Set call pick up
OK
OK
abc
3
2
jkl
6
5
Consultation
def
mn
OK
number of
telephone
ringing
same key to cancel
Filtering is indicated on the manager’s telephone by the ic
“filtering” programmed key.
The system can be configured to prevent call pick-up on certain telephones.
on corresponding to the
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3
o
o
o
o
Sharing
Hunting groups
3.4
• Hunting group call:
Certain numbers can form a hunting group and can be called by dialling the group number.
def
abc
3
2
mn
jkl
6
5
group no.
• Temporary exit from your hunting group:
Go out of hunting group
Additional
services
Settings
OK
Out hunting grp
Services
OK
def
abc
3
2
n
m
jkl
6
5
Consultation
your group number
• Return into your group:
Go into hunting group
Settings
OK
Services
OK
Consultation
OK
OK
Calling an internal correspondent on his/her pager
3.5
The number called does not answer and you know that the pe
your correspondent does
not reply
rson called has a pager:
'page' programmed
key
paging in progress is displayed
Your correspondent can answer from any telephone in the system.
Answering a call on your pager
3.6
Paging answer
A call on your pager can be answered from any telephone within the system.
your pager beeps
Settings
OK
Services
OK
def
Additional
services
In hunting grp
abc
3
2
n
m
jkl
6
5
your group number
Consultation
OK
def
abc
3
2
mn
jkl
6
5
your group
Belonging to a group does not affect the management of direct
telephone within a group can always be called by using its own number.
calls. A specific
number
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3
o
o
o
Sharing
Calling a correspondent on his/her loudspeaker
3.7
Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:
your correspondent does
not reply
you are connected to the loudspeaker on your correspondent’s
phone (if he/she has the hands free function)
Sending a written message to an internal correspondent
3.8
Text mail
LS announce
OK
Send
OK
OK
def
abc
3
2
o
mn
jkl
6
5
number to be
called
• Predefined message
Predefined msg
OK
OK
OK
Send a voice message copy
3.9
new voice
message
Consult
record a comment
OR
Mnemonic
spell the addressee's name send message
OK
OK
OK
def
abc
3
2
mn
jkl
6
5
personal code
Review message
#
end of
recording
display number of new and old
OK
messages
Forward message
def
abc
3
2
mn
jkl
6
5
enter the
destination
voicemail number
Send
OK
OK
• Message to complete
Msg to complete
OK
select the message to be
sent
OK
select the
message to
2
5
complete the
message
complete
send
message
def
abc
3
n
m
jkl
6
OK
send
message
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3
o
o
Sending a recorded message to a number / a distribution list
3.10
def
abc
3
Voice mail
recording
OK
2
mn
jkl
6
5
personal code
End
end of recording enter the
Send
OK
OK
def
abc
3
2
mn
jkl
6
5
destination
voicemail number
Sharing
OR
Mnemonic
OK
OR
0
spell the addressee's name options send message
• During the recording, you can:
Rewind
Backward
Pause
End
* Options: used to assign transmission options (confidential, u
play back the message from the start.
OK
listen to the end of the message.
OK
stop recording momentarily.
OK
end of recording.
OK
rgent, confirmation, etc.).
Send
OK
16
Page 17
4
o
o
Keep in touch
Other
Diverting calls to another number (immediate diversion)
4.1
The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).
def
Forward
OK
Immediate
forward
OK
abc
3
2
mn
jkl
6
5
twice number to be
called
def
abc
3
OR
4.2
2
mno
jkl
6
5
directory number
required (0 to 9)
OR
press programmed
key
diversion is acknowledged
You can make calls, but only the destination number can call you.
Diverting your calls to your voice message service
• While listening to messages, you can:
Rewind
Backward
Pause
Forward
End of message
play back the message from the start,
OK
listen to the end of the message,
OK
pause while listening to the message,
OK
enter the voicemail number,
OK
terminate consultation.
OK
• After consulting the message, you can:
Exit
Erase
Call back
Save
play back the message from the start,
OK
erase message,
OK
call back sender of message,
OK
save the message,
OK
Imm forward to
VM
When you return, consult recorded messages
4.3
The light indicates that messages have been received.
display number of new messages
consultating messages
OK
diversion is
acknowledged
OK
personal code
Replay
Forward message
def
abc
3
2
n
m
jkl
6
5
listen to message,
OK
Send a copy of a message.
OK
17
Page 18
4
o
o
Keep in touch
Forwarding your calls from the receiving terminal (“Follow me”)
4.4
Remote forward
You wish to receive your calls in your present location:
Use the “Follow me” function.
def
abc
3
Forward
OK
Remote forward
OK
2
mn
jkl
6
5
number receiving
diversion
diversion is acknowledged
Cancelling all diversions
4.5
Forward
OK
Deactivate
forward
OK
twice
Diverting calls when your line is busy (divert if busy)
4.6
Do not disturb
4.7
Do not disturb on/off
You can make your terminal temporarily unavailable for all calls.
Settings
Don't
disturb-Lock
OK
OK
Services
Do not disturb
OK
OK
abc
3
2
jkl
6
5
Consultation
def
mno
OK
diversion is acknowledged
personal code
Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their
sets when they try to call.
Leaving a recorded message for internal callers
4.8
You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.
new text message
OK
Forward to text
OK
Forward on busy
OK
OR
Msg to complete
select a predefined
message to
complete
OK
twice complete your
message
Forward
OK
Forward on busy
def
abc
3
OK
2
mn
jkl
6
5
twice number
Predefined msg
select a predefined
message
receiving
diversion
diversion is acknowledged
18
Page 19
4
Consulting written messages
4.9
The light indicates that messages have been received.
Keep in touch
new text message
Read message
After consulting the message, you can:
Delete
Recall
Text answer
OK
delete the message,
OK
call back sender of message,
OK
forward a message to the message originator,
OK
terminate consultation,
OK
display name of sender, with
display number of
new messages
date, time and ranking of
message
OK
read the
message
19
Page 20
5
o
Charging your calls directly to business accounts
5.1
Managing your charges
Other
You can charge the cost of your outside calls to business account numbers.
Additional
services
Settings
OK
OK
Services
Business account
code
OK
OK
def
abc
3
2
mno
jkl
6
5
number of
Consultation
number required
def
abc
3
2
n
m
jkl
6
5
business
account
Finding out the cost of an outside call made for an internal user from
5.2
your terminal
Settings
Consultation &
callbacks
OK
OK
Charging
informations
Services
OK
OK
Consultation
OK
OK
20
Page 21
6
o
o
o
o
o
o
Programming your telephone
Other
Initializing your voice mailbox
6.1
light flashes
enter your personal code then record
your name according to voice guide
instructions
Your personal code is used to access your voice mailbox and to lock your telephone.
Customising your voice greeting
6.2
You can replace the greeting message by a personal message
def
No new voice
message
OK
abc
3
2
mn
jkl
6
5
personal code
Greeting message
OK
Perso greeting
OK
Perso options
OK
Modify the password for your phone set
6.3
def
abc
3
2
mn
jkl
6
5
old code
(4 digits)
Settings
OK
OK
abc
3
2
jkl
5
new code
(4 digits)
My phone
def
OK
n
m
6
enter new
password again
to confirm
This password controls access to the programming and
the user (default password: 0000).
Modify the password for your voice mailbox
6.4
def
No new voice
message
OK
abc
3
2
mn
jkl
6
5
OK
Password
OK
OK
def
abc
3
2
mn
jkl
6
5
terminal locking functions by
Perso options
OK
personal code
Normal prompt
to return to the default
OK
OR
Perso greeting
OK
End
recording end of recording
OK
Admin options
OK
Genrl admin
OK
My password
OK
message
Accept
OK
OR
Restart
OK
OR
apply re-record a message replay message
Replay
OK
2
n
m
jkl
6
5
new code
(4 digits)
#
def
abc
3
As long as your voice mailbox has not been initialized, personal code is 0000.
21
Page 22
6
Configuring the telephone ringer
6.5
Programming your telephone
T
Activate/deactivate discreet ring mode
Ring without
beep
OK
OR
1 beep before
ring
OK
Settings
OK
My phone
T Choose the tune
External call
select the melody
apply your choice
OK
OK
OR
External call
of your choice (16
tunes)
T Adjusting the ringer volume
Ringing level
OK
select the volume of
your choice
T Activate/disable meeting mode (progressive ringing)
OR
(12 levels)
OK
OK
apply your choice
Ringing
OK
OK
3 beep before
OR
ring
T
Adjust ringer volume while a call arrives
your telephone rings
Adjusting screen brightness
6.6
Settings
OR
adjusting screen brightness
OK
OK
apply your choice
OR
adjusting the ringer volume
OK
My phone
OK
OK
Contrast
OK
OR
Normal ringing
ProgressiveRinging
OK
OK
OR
Silent mode
OK
apply your choice
OK
22
Page 23
6
o
o
Programming your telephone
Selecting language
6.7
Language
Settings
OK
OK
My phone
select the language
of your choice
Programming your personal directory
6.8
def
abc
3
OK
press and
2
mn
jkl
6
5
enter the number
release
Settings
OK
My phone
OK
OK
OK
apply your choice
OR
OK
Directory
program
OK
Services
OK
OR
Modify
OK
press a key to
program
OR
Erase
Programming an appointment reminder
6.10
OK
You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time)
• Program a temporary reminder call.
My phone
OK
def
abc
3
2
mno
jkl
6
5
Consultation
OK
Appointment
Settings
OK
OK
twice enter time of
appointment
• At the programmed time, your telephone rings:
.
OK
select a record in
Modify
modify the associated number enter the number
the directory
Programming the programmable keys
6.9
Settings
OK
My phone
OK
OK
OR
Key programming
def
abc
3
2
mn
jkl
6
5
OK
If you are in conversation, the display flashes and an audio to
three calls without reply, a temporary request is cancelled but a permanent request
remains in memory.
If your calls are diverted to another terminal, the diversion is not applied to the
reminder call.
ne is generated. After
OK
23
Page 24
6
o
Identify the terminal you are on
6.11
Programming your telephone
Who am I
Lock / unlock your telephone
6.12
Lock
OK
OK
def
abc
3
2
n
m
jkl
6
5
enter your personal
password
your telephone is
locked/unlocked
24
Page 25
Guarantee and clauses
Independently of the legal warranty that covers this appliance, it is
howtoc
guaranteed for 1 year, parts and labour, counting from the date indicated
on your invoice.
The invoice will be demanded if making a claim under the warranty. The
warranty does not however apply in the following cases: in the event of use
that does not comply with the instructions given in this user’s manual, faults
or damage caused by natural wear, damage resulting from a cause external
to the appliance (e.g. impact, fall, exposure to dampness, etc.),
noncompliant installation or modifications or repairs carried out by people
who are not approved by the manufacturer or retailer.
Warning: never place your telephone in contact with water. To clean your
telephone, you may however use a damp soft cloth. Never use solvents
(trichlorethylene, acetone, etc.) which may damage the plastic parts of your
telephone. Never spray it with cleaning products.
Earpiece may retain magnetic objects.
The wording is not contractual and may be subject to change. Some
functions of your telephone are controlled by a software key and the
configuration of the unit.
Declaration of compliance
EC: We, Alcatel Business Systems, hereby declare that we assume the
Alcatel 4018 or 4019 product to be compliant with the essential
requirements of Directive 1999/5/CE of the European Parliament and
Council. A copy of the original of this declaration of compliance can be
obtained from your installer.
Alcatel Business Systems, in keeping with its policy of constant product
improvement for the customer, reserves the right to modify product
specifications without prior notice. Copyright © Alcatel Business Systems.
2005. All rights reserved.
25
MU19002BSAA-E611ed01-2605
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