Alcatel 214A Quick Start Guide

1

Your cellphone

1.1 Keys

N

avigation key

(

1)

Confirm an option (press the middle of the key)
Access “Change timing”(long keypress in idle screen)

A

nswer
Send a call
Access call memory (Redial) (short keypress)

Switch on/Switch off the cellphone (long keypress)
End call
Return to the idle screen

Left softkey

Right softkey

Access your voicemail (long keypress)

In edit mode

- Short keypress: access the language list

-

Long keypress: enter zero

F

rom idle screen

- Short keypress: *

- Long keypress: lock/unlock the keypad
In edit mode:

- Short keypress: change input methods

- Long keypress: access the Symbols table

From idle screen

- Short keypress: #

- Long keypress: activate/deactivate the vibrator
In edit mode:

- Short keypress: (space)

- Long keypress: add a word

From idle screen

- Short keypress: dial ‘5’

- Long keypress: switch on/off the torch

8

Settings ..................

From the main menu,select the icon menu and select the function
of your choice in order to customize your cellphone:

Color,Display, Clock, Keys, Call register

(1)

, More settings.

9

Tools ........................

9.1 Calendar

Once you enter this menu from “Tools”, there is a m onthly-view
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.

9.2 Alarm

Your cellphone has a built-in alarm clock with a snooze feature.

9.3 Calculator

Hold down the key to get the decimal point. Confirm with the

key or the left softkey.

9.4 Fake call

Protect yourself from annoying situations with the “ Fake Call”. In this
menu, you can set “ Ca ll er name /n um be r”, “ Call time”,
“ Ringtone” and “ Image”.When the timer reaches the cellphone will
ring and display like receiving a real phone call. Press (Left softkey)
key, pretend answering a call, the screen will display just like have an
ongoing call. Press key,pretend reject the call, the call will terminate
automatically.

9.5 Converter

Unit converter and Currency converter.

1.2 Idle screen icons

B

attery charge level.

Vibration alert: your cellphone vibrates, but neither rings

nor beeps.

Headset connected.

Call forwarding activated: your calls are forwarded.

Alarm clock programmed.

Voicemail message arrived.

F

M radio is on.

Unanswered calls.

WAP alerts

(

1)

.

GPRS attached.

GPRS connecting.

Roaming.

L

ine switching

(

1)

:

indicates the selected line .

Level of network reception.

S

ilence mode: your cellphone neither rings, beeps nor

v

ibrates.

Message unread.

Keypad locked.

2

Getting started ............

2.1 Set-up

Removing and installing the back cover

Installing and removing the battery

I

nserting and removing the SIM Card

Place the SIM card with the chip facing downwards and slide it into its
h

ousing. Make sure that it is correctly inserted. To remove the card,

press it and slide it out.

9.6 Voice memo

This feature enables you to record a call by selecting “Sound
recorder” while communicating. To record a sound, select “Voice
memo”, then “New record”.

9.7 Memory status

It will indicate how much space is used and how much is currently free
on your cellphone.

9.8 My shortcuts

Access the shortcuts already programmed. To programme new
shortcuts:select “Add” if you want to create a quick access to functions,
numbers, or wap bookmarks, etc.

9.9 Flashlight

To light in darkness,you may activate “ Flashlight” by below operations:

In idle screen,long keypress key to activate theTorch light; select off

or go back to idle screen then long keypress key to deactivate it.

10

Fun ..........................

10.1 Games

Your Alcatel cellphone may include some games. You could set
background music and vibration aler t.

10.2 FM radio

Your cellphone is equipped with an FM radio

(1)

with RDS functionality.
You can use the application as a traditional FM radio with automatic
tuning and saved channels or with parallel visual information related to
the radio program on the display, if you tune to stations that offer Visual
Radio service.You can listen to it while running other applications.

C

harging the battery

Connect the battery charger to your cellphone and mains socket
r

espectively

• The charging may take about 20 minutes to start if the battery is flat.

• Be careful not to force the plug into the socket.

•

Make sure the battery is correctly inserted before connecting the
charger.

• The mains socket must be near to the cellphone and easily accessible

(

avoid electric extension cables).

• When using your cellphone for the first time , charge the battery fully

(approximately 3 hours). You are advised to fully charge the battery
(

).

• To reduce power consumption and energy waste, when battery is

fully charged, disconnect your charger from the plug; reduce the
b

acklight time, etc.

The charge is complete when the animation stops.

2.2 Power on your cellphone

Hold down the key until the cellphone powers on.

2.3 Power off your cellphone

Hold down the key from the idle screen.

11

File manager ..........

You will have an access to all audio and visual files stored in cellphone
in File manager.

11.1 My audios

Choose an audio for an incoming call, a message alert, power on/off
ringtone or contact ID.

11.2 My images

You can select an image as wallpaper, ON/OFF screen or contact ID.

11.3 Unknown files

Store files of unsupported format.

11.4 Memory status

See 9.7 on page 10.

12

Services ..................

Contact your network operator to check service availability.

13

Profiles....................

With this menu, you may personalize ringtones for different events and
environments.

3

Calls ..............................

3.1 Making a call

Dial the desired number then press the key (send key) to place the
call.If you make a mistake,you can delete the incorrect digits by pressing
t

he right softkey.

To hang up the call, press the key.

Making an emergency call

If your cellphone is covered by the network, dial emergency number
and press the key (send key) to make an emergency call.This works
e

ven without a SIM card and without typing the PIN code or unlocking

the keypad

(

1)

.

3.2 Calling your voicemail

(1)

To access your voicemail, hold down the key.

3.3 Receiving a call

When you receive an incoming call, press the key (send key) to talk
a

nd then hang up using the key.

3.4 Available functions during the call

During a call, you can use your directory,shor t messages, etc. without
losing your correspondent.

14

Latin input mode..........

To write messages, there are two writing methods:

- Normal: this mode allows you to type a text by choosing a letter or
a sequence of characters associated with a key. Press the key several
times until the desired letter is highlighted.When you release the key
the highlight character is inserted into the text.

- Predictive with the Zi mode: this mode speeds up the writing of your
text.Write the word by pressing a key between and and

.
Press the key once and the word will be modified each time you press
a key. As you go on, the word will keep changing.
Example: For “Tomorrow”, press on the following keys:

,,= Too ->->tomorrow

- key in edit mode
Short keypress: access the language list
Long keypress: enter zero

12

(

1)

Depending on your network operator.

3

456

4

Call register ..........

You may go to “Settings” and select “Call register” menu,below
options are available:

4.1 Call memory

You can access your call memory by pressing the key (send key)
from the idle screen.

4.2 My numbers

Type in or modify your cellphone number or the number to access your
voicemail and confirm by pressing .Your cellphone number is usually
written on your SIM card.

4.3 Billing

(1)

You can access different items with this option: Amount, Duration,
GPRS counter,Beep duration.

4.4 Call settings

You can access a number of items with this option: Call waiting, Call
forwarding, Call barring, Cal le r ID, Auto redial…

4.5 Call control

(1)

The menu serves you the dual purposesof cost monitoring and controlling
during a call by the settings of “By cost” and “By duration”.

7

8910

ALCATEL is a trademark of

Alcatel-Lucent and used under license by

TCT Mobile Limited.

All rights reserved © Copyright 2011

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter

material or technical specification without prior notice.

11

12

(1)

Contact your network operator to check service availability.

(1)

The quality of the radio depends on the coverage of the radio
station in that particular area.

Prolonged exposure to music at full volume on the music player may damage
the listener's hearing. Set your cellphone volume safely.Use only headphones
recommended by TCT Mobile Limited and its affiliates.

(

1)

Depending on your network operator.

5

Directory................

5.1 Consulting your directory

To access the directory from the idle screen, press the key and
select the icon from the menu.

5.2 Creating a file

Select the directory in which you wish to create a file, press the

“Options” softkey,select “Add contact” then .

6

Messages ................

6.1 Create message

From the main menu select “Messages” to create text message.You
can type a message, and you're also able to insert a pre-defined message
from “Templates”. While writing a message, select “Options” to
access all the messaging options.You can save your messages that you
send often to “Drafts”.

Specific letters (accent) will increase the size of the SMS,
this may cause multiple SMS to be sent to your recipient.

7

WAP........................

Access WAP options: Homepage, Bookmarks, Recent pages,
Offline pages, Go to URL, Push inbox and Profiles.

(1)

See details info on Page 7.

Left softkey

Call log/

Send call

Voicemail

Lock/Unlock

Navigation key :

Menu/Confirm an

option

Messages
Directory

Calendar
Alarm

Right softkey

Power on/Power off
End call
Deactivate the Torch

Flashlight

Vibration alert

(1)

Depending on your network operator.

English - CJB22VEALAAA

For more information about how to use the cellphone, please go to
www.alcatelonetouch.com to download complete user manual (English
version only). Moreover, from the website you can also consult FAQ
(English version only).

IP3511_214A_QG_Eng_USA_07_110415:Layout 1 2011-4-15 16:50 Page 1

Safety and use ......................

W

e recommend that you read this chapter carefully before using your cellphone.The
manufacturer disclaims any liability for damage , which may result as aconsequence of
improper use or use contrary to the instructions contained herein.

•TRAFFIC SAFETY:

Given that studies show that using a cellphone while driving a vehicle constitutes a real
risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to
refrain from using their cellphone when the vehicle is not parked. Check the laws and
regulations on the use of wireless cellphones and their accessories in the areas where
you drive. Always obey them.The use of these devices may be prohibited or restricted
in certain areas.

When driving, do not use your cellphone and headphone to listen to music or to the
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags.To ensure
that there is no problem:

- do not place your cellpho ne on top of the d ashboard or withi n an airbag

deployment area,

- check with your car dealer or the car manufacturer to make sure that the car’s

electronic devices are shielded from cellphone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the cellphone from time to time to optimize its
performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
OperationalWarnings:Obey all posted signs when using mobile devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device in
any location where posted notices instruct you to do so. In an aircraft, turn off your
mobile device whe never instructed to do so by airline staff. If your mobile device
offers an airplane mode or similar feature, consult airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities,except in designated
areas. As with m any other types of equipment now in regula r use, cellphone s can
interfere with other electr ical or electronic devices, or equipment using radio
frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical
device such as a pacemaker,a hearing aid or insulin pump. In particular when using the
cellphone you should hold it against the ear on the oppositeside to the device, if any.
Read and follow the directions from the manufacturer of your implantable medical
device.If you have any questions about using your mobile device with your implantable
medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to your
ear.Also move the handset away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
It is recommendedto have proper supervision while small childrenuse your cellphone.

W

hen replacing the cover please note that your cellphone may contain substances that

c

ould create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rai n, infiltrati on of liquids , dust, sea air, etc.). T he
m

anufacturer’s recommended operating temperature range is -10°C (14°F) to +55°C
(131°F) (the max value depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,though this
is temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries,battery chargers, and accessories which are recommended by TCT
Mobile Limited and its affiliates and are compatible with your cellphone model.TCT
Mobile Limited and its affiliates disclaim any liability for damage caused by the use of
other chargers or batteries.
Your cellphone shou ld not be dis posed of in a municipal waste. Please check local
regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone .
Some people may suffer epileptic seizures or blackouts when exposed to f lashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your
doctor before p laying video games on your cellphone or enabling a f lashing-lights
feature on your cellphone. Parents should monitor their children’s use of video games
or other features that incorporate flashing lights on the cellphones.All persons should
discontinue use and consult a docto r if any of the following symptoms occur:
convulsion, eye or muscle twi tching, l oss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:

- Play at the farthest distance possible from the screen.
When you play games on your cellphone , you may experience occasional discomfort
in your hands, arms, shoulders, neck, o r other parts of your body. Follow these
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other
musculoskeletal disorders:

- Take a minimum of a 15-minute break every hour of game playing.

- If your hands, wrists, or arms becometired or sore while playing, stop and rest for

several hours before playing again.

- If you continue tohave sore hands, wrists, or arms during or after playing, stop the

game and see a doctor.

Prolonged exposure to music at full volume on the music player may cause
the l istener’s hear ing im pairment. Adjust the volume before placing
headphones on or in your ear.Only use headphones recommended by TCT
Mobile Limited and its affiliates.

Troubleshooting....................

Before contacting the aftersales department, you are advised to follow
the instructions below:

• You are advised to switch off the cellphone from time to time to

optimize its performance.

• You are advised to fully charge ( ) the batter y for optima l

operation.

• Avoid storing large amounts of data in your cellphone as this may

affect the performance of your cellphone.

and carry out the following checks:

My cellphone will not switch on

• Press until the screen comes on

• Check the battery charge level

• Check the battery contacts,remove and reinstall your battery, then

turn your cellphone back on

My cellphone has not responded for several minutes

• Press the key

• Remove the battery and re-insert it, then switch the cellphone back

on

My screen is difficult to read

• Clean your screen

• Use your cellphone in accordance with the recommended conditions

of use

My cellphone turns off by itself

• Che ck that your keypad is locked when you are not using your

cellphone

• Check the battery charge level

•

CHARGERS

H

omeA.C. chargers will operate within the temperature range of: 0°C (32°F) to 40°C
(104°F).
The chargers designed for your cellphone meet with the standard for safety of
information tech nology equipm ent and office eq uipment use. Due to different
a

pplicable electrical specifications, a charger you purchased in one jurisdiction may
not work in another jurisdiction.They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger : Input: 100-240 V,50/60 Hz,150 mA

Output: 5V,400 mA

Battery: Lithium 500 mAh

• RADIO WAVES:

THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIR EMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver.It is designed and manufactured not
to exceed the emission limits for exposure to radio-frequency (RF) energ y.These
limits are part of comprehensive guidelines and establish permitted levels of RF energy
for the general population.The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough evaluation of
scientific studies. These guidelines include a substantial safety margin designed to
ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the
Federal Communications Commission of the US Government (FCC), or by Industry
Canada,is 1.6 W/kg averaged over 1 gram of body tissue .Tests for SAR are conducted
using standard operating positions with the cellphone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be well below the maximum value.This is
because the cellphone is designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer you are to a wireless
base station antenna,the lower the power output of the cellphone Before a cellphone
model is availa ble for sale to the p ublic, compliance with national regulations and
standards must be shown.
The highest SAR value for this model cellphone when tested is 1.31 W/Kg for use at
the ear and 1.23W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at
variouspositions,they all meet the governmentrequirementfor RF exposure.For body­worn operation, the cellphone meets FCC RF exposure guidelines provided that it is
used with a non-metallic accessory with the handset at least 1.5 cm from the body.Use
of other accessories may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications &
Internet Association (CTIA) Web site: http://www.phonefacts.net
TheWorld Health Organization (WHO) considers that present scientific information
does not indicate the need for any special precautions for use of cellphones. If
individuals are concerned, they might chooseto limit their own or their children's RF
exposure by limiting the lengt h of calls, or using "hands-free" devices to keep
cellphones away from the head and body. (fact sheet n°193). Additional WHO
information about electromag netic fields and public health are available on the
following website: http://www.who.int/peh-emf.

My cellphone has a low level of autonomy

• Make sure you respected the complete charge timing (minimum 3

hours)

• After a partial charge , the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an
exact indication

My cellphone will not charge properly

• Make sure that your battery is not completely discharged; If the

battery is flat, it may take around 20 minutes to display the batter y
charger indicator on the screen

• Make sure charging is carried out under normal conditions (0°C

(32°F)- +40°C (104°F))

• Make sure your batter y is inserted. It must be inserted before

plugging in the charger

• Make sure you are using an Alcatel battery and charger in the box

• When abroad, check that the electrical current is compatible

My cellphone will not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card has been correctly inserted

• Verify with your operator that your SIM card is 3V or 1.8V

compatible; the old 5V SIM cards cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

N

ote:This equipment has been tested and found to comply with the limits for a Class

B

digital device pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate rad io frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
t

o radio communications. However,there is no guarantee that interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to tr y to correct the interference by one or m ore of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment intoan outlet on a circuit different from that to which the

receiver is connected.

- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not express ly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio ser vice (e.g.
FM broadcast), they bear the following statement:
This device complies with Part 15 of the FC C Rules. Operation is subject to the
condition that this device does not cause harmful interference.
For other devices,they bear the following statement:
This device complies with Part 15 of the FC C Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that may

cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation,you should
avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positionsother than
against your ear.In such circumstances the device will be compliant with the guidelines
when used with headset orUSB data cable. If you are using another accessory ensure
that whatever product is used is free of any metal and that it positions the cellphone
at least 1.5 cm away from the body.

• LICENCES

eZiText™ and Zi™ are trademarks of Zi Corporation
and/or its Affiliates.

Unable to make outgoing calls

• Make sure you have dialled a valid number and press the key

• For international calls,check the country and area codes

• Make sure your cellphone is connected to a network, and that the

network is not overloaded or unavailable

• Check your subscription status with your operator (credit, SIM card

valid, etc.)

• Make sure you have not barred outgoing calls

Unable to receive incoming calls

• Make sure your cellphone is switched on and connected to a network

(check for overloaded or unavailable network)

• Check your subscription status with your operator (credit, SIM card

valid, etc.)

• Make sure you have not forwarded incoming calls

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the network strength

I am unable to use the features described in the manual

• Che ck with your operator to make sure that your subscription

includes this service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not
dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a

foreign country

I am unable to create a file in my directory

• Make sure that your SIM card directory is not full; delete some files

or save the files in the product directory (i.e. your professional or
personal directories)

General information ............

• Website: www.alcatelonetouch.com

• Hot L ine Number: In the United States, call 877-702-3444 for

t

echnical support.

O

n our Intern et site , you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.

An electronic version of this user guide is available in English and other
languages according to availability on our server :
w

ww.alcatelonetouch.com

Your cellphone is a transceiver that operates on GSM networks with
8

50 and 1900 MHz bands.

Protection against theft

(1)

Y

our cellphone is identified by an IMEI (cellphone serial number) shown
on the packaging label and in the product’s memory. We recommend
that you note the number the first time you use your cellphone by
e

ntering *#06# and keep it in a safe place. It may be requested by the
police or your operator if your cellphone is stolen. This number allows
your cellphone to be blocked preventing a third person from using it,
even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if
any,nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered in

“ My numbers”

• Try later if the network is busy

The icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete

some of them or archive them in the product memory

“ No ser vice” is displayed

• You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)

My cellphone is frozen, can’t power on

• Make sure your battery is not completely used up or damaged;

• Remove your battery, remove your SIM card then reinstall them to

power on again, if still does not work;

• Hold down # key and press Power on/off key for a while to reset the

cellphone.

All user cellphone data: contacts, messages and files will be
lost permanently.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)

• After a partial charge , the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an
exact indication.

• Switch on the backlight upon request.

13 14

15

16 17 18

19

20 21 22

23

24

•

PRIVACY:

P

lease note that you must respect the laws and regulations in force in your jurisdiction

o

r other jurisdiction(s) where you will use your cellphone regarding taking photographs

a

nd recording sounds with your cellphone.Pursuant to such laws and regulations,it may
be strictly forbidden to take photographs and/or to record the voices of other people
or any of their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorization be obtained, if
necessary,in order to record private or confidentialconversationsor take a photograph
of another person; the manufacturer,the seller or vendor of your cellphone (including
the operator) disclaim any liability which may result from the improper use of the
cellphone.

• BATTERYAND ACCESSORIES:

Before removing the battery from your cellphone, please make sure that the cellphone
is switched off.
Observe the following precautions for batter y use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a shor t-circuit in a battery,

- Do not burn or dispose of a used battery in the garbage or store it at temperatures

above 60°C (140°F).
Batteries must be disposed of in a ccordance with locally applicable environmental
regulations.Only use the battery for the purpose for which it was designed. Never use
damaged batteries or those not recommended by TCT Mobile Limited and/or its
affiliates

This symbol on your cellphone , the battery and the accessories means
that these products must be taken to collection points at the end of
their life:

- Municipal waste disposal centers with specific bins for these items of
equipment

- Collection bins at points of sale.
They w ill then b e recyc led, preventing su bstances bei ng di sposed of in th e
environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge. All products with this sign must
be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead they
are to be taken to collection points for them to be recycled.
In the United States you m ay learn more about CTIA’s Recycling Progr am at
www.recyclewirelessphones.com
CAUTION:RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIESACCORDING TO THE INSTRUCTIONS

(1)

Contact your network operator for service availability.

There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any of its
affiliates be liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss, to the full
extent those damages can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.

How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com.We have placed
many self-help tools that may help you to isolate the proble m and
eliminate the need to send your wireless device in for service . In the
case that your wireless device is no longer covered by this limited
warranty due to time or condition we have other options that you may
utilize our out of warranty repair options.

To obtain hardware repairs or replacement within the terms of this
warranty,contact TCT Mobile to get an RMA number,include a copy of
the original proof of warranty coverage (e.g. original copy of the dated
bill of sale, invoice), the consumer's return address, your wireless
carrier’s name, alternate daytime cellphone number, and email address
with a complete problem description.Only ship the wireless device. Do
not ship the SIM card, memory cards, or any other accessories such as
the power adapter.You must properly package and ship the wireless
device to the repair center.

TCT Mobile is not responsible for wireless devices that do not arrive
at the service center. Upon receipt, the ser vice center will verify the
warranty conditions, repair, and return your wireless device to the
address provided.

Alcatel Mobile Phones

Limited Warranty ................

TCT Mobile North America LTD warrants to the original retai l
purchaser of this wireless device, that should this product or part
thereof during normal consumer usage and condition, be proven to be
defective in material or workm anship that results in product failure
within the first twelve (12) months from the date of purchase as shown
on your original sales receipt.Such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the company’s option without charge for
parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date of
purchase as shown on your original sales receipt. Such defect(s) will be
repaired or replaced (with new or rebuilt parts) and the company’s
option without charge for parts or labor directly related t o the
defect(s).
The limited warranty for your wireless device will be voided if any of the
following conditions occur:

• Non-compliance with the instructions for use or installation, or with

technical and safety standards applicable in the geograp hical area
where your cellphone is used;

• Connection to any equipment not supplied or not recommended by

TCT Mobile;

• Modification or repair performed by individuals not authorized by

TCT Mobile or its affiliates;

• Acts of god such as Inclement weather, lightning, power surges, fire,

humidity,infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;

• Rem oval or altering of the wireless devices event labels or serial

numbers (IMEI);

• Damage from exposure to water or other liquids, moisture, humidity,

excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;

• Defects in appearance, cosmetic, decorative or structural items such

as framing and non-operative parts.

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