This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page
7 of this user guide.
When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster or
www.sar-tick.com
otherwise maintain a distance of 10 mm from the body to
ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.
Safety and use ..............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately
shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended
operating temperature range is -10°C to +55°C.
Over 55°C the legibility of the phone’s display may be impaired, though this is temporary and
not serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 51).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play with or use flashing-light features if you are tired or need sleep.
- Take a minimum 15-minute break per hour.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and
see a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
56
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures
above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its
highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
1035X:
Maximum SAR for this model and conditions under which it was recorded.
Head SARGSM 900 0.808 W/kg
Body-worn SARGSM 900 0.600 W/kg
1035D:
Maximum SAR for this model and conditions under which it was recorded.
Head SARGSM 900 0.808 W/kg
Body-worn SARGSM 900 0.600 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network, the
operating power of your mobile device is automatically decreased when full power is not needed
for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
exposure guidelines during body-worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away from
the body.
Organizations such as the World Health Organization and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their exposure they could use a
handsfree device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com Additional information about
electromagnetic fields and public health are available on the following site: http://www.who.int/
peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or USB data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.
Regulatory information ..............
The following approvals and notices apply in specific regions as noted.
•Hot Line Number: see "TCT Mobile Services" leaflet or go to our
Internet site.
•Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product’s memory. We recommend that
you note the number the first time you use your telephone by entering *
# 0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
(1)
Contact your network operator to check service availability.
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
it and slide it out.
Your phone only supports mini SIM card. Do not attempt to
insert other SIM types like micro and nano cards, otherwise this
can cause damage to your phone.
Inserting and removing the SIM card
(1)
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact
your operator.
Connect battery charger to your phone and plug into the socket.
•The charging may take about 20 minutes to start if the battery is out
of power.
•Be careful not to force the plug into the socket.
•Make sure the battery is correctly inserted before connecting the
charger.
•The main socket must be close to the phone and easily accessible (avoid
electric extension cables).
• When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery (
•To reduce power consumption and energy waste, when battery is fully
charged, disconnect your charger from the plug; reduce the backlight
time, etc.
1516
).
The charge is complete when the animation stops.
1.2 Power on your phone
Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm. The main screen will be displayed.
If you do not know your PIN code or if you have forgotten it, contact
your network operator. Do not leave your PIN code with your
telephone. Store this information in a safe place when not in use.
If cell broadcast messages are displayed, you can browse through them or
press
While the phone is searching for a network, "Searching/Emergency"
will be displayed.
In the power on screen, you also have access to the functions of "Radio",
"Music", etc. even if there is no SIM card inserted.
Vibrate alert: your phone vibrates, but does not ring or beep
(see page 21).
Headset connected.
Call forwarding activated: your calls are forwarded (see
page 37).
Alarm or appointments programmed (see page 42).
Level of network reception.
Voicemail message arrived.
Missed calls.
Radio is on.
Roaming.
SIM card missing.
Music activated.
Silence mode: your phone does not ring, beep or vibrate
with the exception of the alarm (see page 21).
SMS unread.
(1)
In 1035D:
Level of network reception.
Call forwarding activated: your calls are forwarded (see
page 37).
Calls ........................................
3
3.1 Making a call
Dial the desired number then press the
make a mistake, you can delete the incorrect digits by pressing the right
softkey.
To hang up the call, press the
Making an emergency call
If your phone is covered by the network, dial emergency number and press
key to make an emergency call. This works even without a SIM
the
card and without typing the PIN code.
key.
3.2 Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time. To access your
voicemail, hold down the
If the access number for your operator’s voicemail service does not work,
dial the number that you were given. To change this number, refer to
"Voicemail" (see page 28).
key.
key to place the call. If you
(1)
Flight mode.
(1)
The icons and illustrations in this guide are provided for information purposes
only.
To use your voicemail service from abroad, contact your network
operator before leaving.
(1)
Contact your network operator to check service availability.
Page 12
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then
hang up using the key.
If the
ringtone.
If the
Muting the ringtone
You may mute ringtone of current incoming call by pressing
Answer the call by pressing the
Rejecting a call
Press the
icon is displayed, the vibrator is activated and there is no
icon is displayed, the phone neither rings nor vibrates.
The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
.
key.
key once to reject the call, or reject call with SMS.
Adjusting the volume
You can adjust the sound level during a call using the up/down key.
Handling two calls
•Answering a second call (ensure that "Call waiting" is activated, see
page 37).
•To call a second party during a call, you may press "Options" and select
"New call".
3.5 Conference calls
(1)
Your phone allows you to talk to several people at the same time. If you
are on a double call, press "Options" and select "Conference". If a third
call comes in, answer it by pressing the
key and speak with your new
caller.
This caller becomes a member of the conference if you press "Options"
and select "Conference call".
3.4 During a call
(1)
Available functions
During a call, you can access your directory, calendar, short messages, etc.
without hanging up the phone.
WARNING: move the handset away from your ear while turn on the
speaker because the amplified volume might cause hearing damage.
(1)
Contact your network operator to check service availability.
(1)
Contact your network operator to check service availability.
To access the contacts from the main screen, press the key and
select the icon from the menu.
For dual SIM model, the contacts of both SIM1 and SIM2 are available in
this menu
Searching for a contact
You can search for a contact by inputting the initial of their name.
Subsequent letters may be added to refine the search. Or you may scroll
up/down to find the contact you need when reaches the initial letter
among contact list part (A-Z).
Viewing a contact
Select a name from your directory to read the contact information. Select
"Options" to send messages, edit the contact, etc.
(1)
.
4.2 Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
contact".
Following fields are accessible when you create a new contact in the
Contacts: Name, Number, etc.
You can move from one field to another by scrolling up and down.
4.3 Available options
From the contact list, you can access the following options:
Send SMSSend an SMS to a contact you selected from the
directory.
EditModify the contents of a file: name, number, etc.
Edit before callEdit the phone number before placing a call.
Add to BlacklistAdd the selected contact to blacklist.
Add to WhitelistAdd the selected contact to whitelist.
DeleteDelete the selected contact.
CopyCopy the selected contact to phone, SIM card.
Multi-markMark/Unmark a tick on a contact for further
operation.
If you use your phone abroad, store the numbers in your Contacts
in international format "+" followed by the country code.
Settings • Display modeSelect to display contacts in "SIM",
"Phone" or "Phone and SIM".
•Display modeSelect to display contacts in "SIM1",
"SIM2", "Phone" or "All".
•My numberType in or modify user's own name,
number.
•Copy all Copy all contacts to phone or SIM
card.
•Delete allDelete all contacts from SIM or
phone.
•Memory statusView used and available space in
phone and SIM card.
(1)
(2)
Messages ...........................
5
You can create, edit and receive SMS with this mobile phone.
5.1 Access
You may access this menu using the following options:
- Press
- Access from of navigation key.
to enter the main menu screen, and then select .
5.2 Create message
From the main menu select "Messages" to create text message. You can
type a message and you can also modify a predefined message in SMS template. While writing a message, select "Options" to access all the
messaging options. You can save your messages that you often send to
Drafts.For dual SIM model, you can select to send it to a recipient in either
the SIM1 or SIM2 directory
Specific letters (accent) will increase the size of the SMS, this may
cause multiple SMS to be sent to your recipient.
Player settingsRepeat One, Repeat All, Repeat Off, Shuffle On/
Off, Background play, etc.
Set as ringtoneSet selected music as ringtone.
FM Radio ...........................
8
Your phone is equipped with a radio
the application as a traditional radio with saved channels or with parallel
visual information related to the radio program on the display if you tune
to stations that offer Visual Radio service. You can listen to it while running
other applications.
To use it, you must plug in your headset, which works as an antenna
connected with your phone.
Available options:
Channel listOpen the list of saved stations.
Save channelSave the current tuned station to the "Channel
Auto searchStart auto search and stations will be
Enter frequencyEnter the frequency manually.
SettingsScroll up and down to manage settings.
File listList the files you recorded.
ExitExit from playing the radio.
list".
automatically saved to "Channel list".
(1)
with RDS functionality. You can use
(1)
The quality of the radio depends on the coverage of the radio station in that
From the main menu, select the menu icon and select the function of
your choice in order to customise your telephone.
10.1 Dual SIM settings
You are allowed to activate only SIM1, only SIM2 or Dual SIM.
Settings ..........................
(1)
10.2 Phone settings
10.2.1 Display
Wallpaper
The wallpaper is displayed when you switch on your telephone.
By selecting "Wallpaper" you can customise it by replacing the default
image or animation displayed on your telephone.
Power on/off
You can customise your welcome animation or image that appears when
you switch on your phone.
You can also customise your OFF screen with an image or animation.
Brightness
You may adjust black level with respect to LCD display by pressing the
Navigation key.
10.2.2 Time and date
Allows you to have settings of date and time, including 12/24h format.
You can also set the daylight saving adjustment.
10.2.3 Languages
Display language for messages (select using Navigation key up and down).
The "Auto" option selects the language according to the home network
(if available).
(1)
10.2.4 Keypad
By customising your keypad, you can access any function directly from
the idle screen.
10.2.5 Input mode
Please see chapter "Latin input mode", page 48. In addition to the
specific characters table for Cyrillic, Chinese, other data input modes are
also available in your telephone. This feature allows you to write short
messages and add names with special characters to your contacts.
Backlight
Allows you to reduce brightness for enhanced battery performance and to
save power during periods of expected inactivity.
In this menu,you can select a off/Single/Periodic reminder.
10.3.7 Auto redial
You can activate or deactivate the automatic callback of your party for calls
that do not get through the first time.
10.3.8 Clamshell open to answer
Auto answer on
In this menu, you can select open clamshell to answer a call.
Auto answer off
In this menu, you can deactivate open clamshell auto answer.
10.5 Security
10.5.1 SIM
Activate PINThe SIM card protection code is requested each
Fixed dialed
number
Change PINChange PIN code.
Change PIN2A protection code for certain SIM card features
10.5.2 Phone
time the phone is powered on if this code is
activated.
Allows the phone to be "locked" so that it can
only dial certain numbers, or numbers with
certain prefixes. To activate this function, PIN2
code is mandatory.
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated.
Select to update it with a new one (between 4
and 8 digits).
10.4 Network
Network selection
Preferred network List of networks to which you wish to be
connected in order of priority.
Select networkThe choice of network connection is left up to
the user.
Search modeNetwork connection can be switched between
Activate password Code is requested each time the phone is
powered on.
Change passwordChange phone password, its initial one is 1234.
Page 22
10.6 Regulatory &Safety
you can view information as product model /Manufacturer name &address/
IMEI/CU Reference of this phone.
11
Tools ..............................
10.7 Restore default
Make all settings recover as default value. Enter its default password 1234
to confirm to restore and reboot.
10.8 Dual SIM switch
This function enables you to switch SIM "Manually" or "Auto by SIM".
(1)
1035D only.
(1)
4142
11.1 Alarm
Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.
RepeatYou may select Once (default)/Every day/Days
SnoozeThe alarm will repeat at regular intervals.
Alert typeYou may select the mode of Ringtone: Ring
RingtoneYou are allowed to select a ringtone for the
(Mon-Fri) or customize to your desire.
only, Vibrate only or Vibration and Ring.
alarm.
11.2 Calculator
Access this feature by selecting "Calculator" from "Tools".
Enter a number, select the type of calculation to be performed, and enter
the second number, then press "=" to display the result.
Once an operation is complete, you can press
carry out a new operation.
Blacklist Enable blacklist, all callers in the list will be
Whitelist Enable whitelist, only callers in the list can be
SettingsYou are allowed to select among Enable
automatically blocked.
connected.
Blacklist, Enable Whitelist and Disable Call
filter.
11.7 Torch
You can activate 'Torch' to create light in darkness with these instructions:
In idle screen, press and hold
or press and hold to deactivate.
to activate the Torch light; Press
11.8 Converter
You can use the Weight and Length conversion by selecting the unit you
want to convert, then input the digits. Finally you'll get the answer at the
below unit.
11.9 Fake call
This program enables you to call yourself by stimulating a call number/
name, ringtone a t a scheduled time. It helps you to politely escape from
social situations at any time you wish.
Press and hold
Enable".
, you can activate a fake call by "Fake call mode\
11.10 Services
Contact your network operator to check service availability.
12
With this menu, you may personalise ringtones for different events and
environments.
Profiles ...........................
12.1 General
To modify the sound settings within any profile, press "Options" and
select "Customize" and you will see the functions below by scrolling up/
down key:
RingtoneSelect a melody from the list by scrolling up and
Alert typeYou may set your phone ringtone to Ring
Ring typeSelect ring type among Ascending, Beep once,
Ringtone volumeAdjust the volume using the up/down key.
KeypadSelect the type of key beep.
SIM1/SIM2 message
tone
Power OnSelect a Power on melody for your phone.
Power OffSelect a Power off melody for your phone.
Cover onSelect a melody for clamshell cover open sound.
Cover offSelect a melody for clamshell cover close sound.
down the Volume key then confirm by pressing
"Options\Change".
only, Vibrate only (all sounds are replaced by
vibrations), Vib. and ring, Vib. then ring, Silence
(no sounds except for alarms, the
be displayed).
Your phone is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months
invoice.
Batteries
against any defect which may occur during the first six (6) months
the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and accessories are
entitled to a one (1) month
replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
(1)
(2)
Telephone warranty ..........
(1)
from the date of purchase as shown on your original
(2)
and accessories sold with your phone are also warranted
(1)
warranty for the same defect. Repair or
The warranty period may vary depending on your country.
The life of a rechargeable mobile phone battery in terms of conversation time
standby time, and total service life, will depend on the conditions of use and
network configuration. Batteries being considered expendable supplies, the
specifications state that you should obtain optimal performance for your phone
during the first six months after purchase and for approximately 200 more
recharges.
4950
(1)
from
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by
TCT Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not
apply to you.
The latest generation of ALCATEL ONETOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Standard charger
2. Battery
3. Stereo headset
Only use your telephone with ALCATEL ONETOUCH batteries,
chargers and accessories in your box.
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Images for reference only.
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Before contacting the service centre, you are advised to follow the instructions
below:
• You are advised to fully charge (
• Avoid storing large amounts of data on your phone as this may affect its
performance.
• Use User Data Format
User Data Format
power on/off key under power off mode). ALL User phone data: contacts,
messages and files will be lost permanently. It is strongly advised to fully
backup the phone data and profile before doing formatting.
My phone cannot switch on
• Check the battery contacts, remove and reinstall your battery, then turn
your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format
My phone is frozen or has not responded for several minutes
• Restart your phone by pressing and holding the key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format
My phone turns off by itself
• Make sure power off key is not mis-contacted
• Check the battery charge level
• If it still does not work, please use User Data Format
My phone cannot charge properly
• Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box
• Clean the battery contact if it’s dirty.
• Make sure your battery is inserted properly before plugging in the charger.
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to perform phone formatting (to perform
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, hold down # key while simultaneously pressing the