Page 1
Page 2
Table of contents
Safety and use ...................................................................... 4
Regulatory information ...................................................... 8
General information ......................................................... 11
1 Getting started ..................................................................13
1.1 Set-up ...................................................................................................13
1.2 Power on your phone ......................................................................15
1.3 Power off your phone ......................................................................15
2 Your mobile ....................................................................... 16
2.1 Keys ......................................................................................................17
2.2 Main screen icons ..............................................................................18
3 Calls .................................................................................... 19
3.1 Making a call ........................................................................................19
3.2 Calling your voicemail ......................................................................19
3.3 Receiving a call ...................................................................................20
3.4 During a call ........................................................................................20
3.5 Conference calls ................................................................................21
4 Contacts ............................................................................. 22
4.1 Consulting your contacts ................................................................22
4.2 Adding a contact ................................................................................22
4.3 Available options................................................................................23
5 Messages ............................................................................24
5.1 Access ..................................................................................................24
5.2 Create message ..................................................................................24
5.3 Message folders ..................................................................................25
5.4 Broadcast SMS ....................................................................................25
5.5 Voicemail .............................................................................................26
5.6 Templates ............................................................................................26
1 2
5.7 Settings .................................................................................................26
6 Call log ...............................................................................27
6.1 Access ..................................................................................................27
6.2 Available options................................................................................27
7 FM Radio ............................................................................ 28
8 Settings ..............................................................................29
8.1 Dual SIM settings ...............................................................................29
8.2 Phone settings ....................................................................................29
8.3 Call settings .........................................................................................31
8.4 Network ..............................................................................................33
8.5 Security ................................................................................................34
8.6 Regulatory &Safety ............................................................................35
8.7 Restore default ...................................................................................35
8.8 Dual SIM switch .................................................................................35
9 Tools ................................................................................... 36
9.1 Calculator ............................................................................................36
9.2 Calendar ..............................................................................................36
9.3 Voice alarm .........................................................................................37
9.4 Fake call ...............................................................................................37
9.5 Call filter ..............................................................................................38
9.6 Torch ....................................................................................................38
10 Service ................................................................................ 39
11 Alarm .................................................................................39
12 Profiles ...............................................................................40
12.1 General ................................................................................................40
12.2 Silent .....................................................................................................41
12.3 Flight mode .........................................................................................41
Page 3
13 Latin input mode ..............................................................42
14 Telephone warranty .........................................................43
15 Accessories ........................................................................45
16 Troubleshooting ................................................................ 46
This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page
7 of this user guide.
When carrying the product or using it while worn on your
www.sar-tick.com
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 1.0 cm from the body to
ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.
Safety and use ..............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is
adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the “hands-free” mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended
operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and
not serious.
3 4
Page 4
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCL
Communication Ltd. and its affiliates and are compatible with your phone model. (see Accessories
List, page 45). TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by
the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play with or use flashing-light features if you are tired or need sleep.
- Take a minimum 15-minute break per hour.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
5 6
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above
60 °C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCL Communication Ltd. and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
phones must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment,
so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All phones with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0 °C to 40 °C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
Page 5
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
ALCATEL 1013X:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 0.928 W/kg
Body-worn SAR GSM 900 0.605 W/kg
ALCATEL 1013D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 0.928 W/kg
Body-worn SAR GSM 900 0.605 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network, the
operating power of your mobile device is automatically decreased when full power is not needed
for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
exposure guidelines during body-worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away
from the body.
Organizations such as the World Health Organization and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.
Regulatory information ..............
The following approvals and notices apply in specific regions as noted.
1013X:
7 8
Page 6
1013D:
• LICENCES
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
9 10
Page 7
General information ...................
• Internet address: www.alcatelonetouch.com
• Hot Line Number: see "TCL Communication Services" leaflet or go
to our Internet site.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
• Electronic labeling path: Touch Settings\Regulatory & Safety or press
*#07#, you can find more information about labeling
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
(1)
.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your telephone by entering * # 0
6 # and keep it in a safe place. It may be requested by the police or your
operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which responsibility
shall be borne by the operator exclusively.
(1)
It depends on countries.
(1)
Contact your network operator to check service availability.
11 12
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Getting started .....................
1
1.1 Set-up
Removing and installing the back cover
Removing and installing the battery
1013D
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
it and slide it out.
Your phone only supports mini SIM card. Do not attempt to insert
other SIM types like micro and nano cards, otherwise this can cause
damage to your phone.
Charging the battery
Inserting and removing the SIM card
1013X
(1)
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact
your operator.
(1)
13 14
Connect battery charger to your phone and plug into the socket.
•Charging may take about 20 minutes to start if the battery is out of
power.
•Be careful not to force the plug into the socket.
•Make sure the battery is correctly inserted before connecting the
charger.
•The main socket must be close to the phone and easily accessible (avoid
electric extension cables).
Page 9
•You are advised to charge the battery to its maximum when using the
phone for the first time (approximately 3 hours) ( ).
•To reduce power consumption and energy waste, when battery is fully
charged, disconnect your charger from the plug; reduce the backlight
time, etc.
The charge is complete when the animation stops.
1.2 Power on your phone
Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm. The main screen will be displayed.
If you do not know your PIN code or if you have forgotten it, contact
your network operator. Do not leave your PIN code with your
telephone. Store this information in a safe place when not in use.
If cell broadcast messages are displayed, you can browse through them or
press to return to the main screen.
While the phone is searching for a network, "Searching/Emergency"
will be displayed.
1.3 Power off your phone
Hold down the key from the main screen.
Your mobile ..........................
2
1
Left softkey
2
Pick up/Send call
Call log
3
Voicemail
(press and hold)
4
Right softkey
5
Switch on/Switch off
1
2
3
4
7
5
6
6
Torch
7
Navigation key:
Menu/Confirm an option
Profiles
Calendar
Create SMS
Alarm
End call
15 16
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2.1 Keys
Navigation key
Confirm option (press the OK button)
Pick up
Send a call
In idle screen:
Access call log (Redial) (press)
Switch on/Switch off the telephone (press and hold)
End call
Return to idle screen
Left softkey
Right softkey
Access your voicemail (press and hold)
In Edit mode:
- Press: access the symbols table
- Press and hold: enter zero
In Edit mode:
- Press: change input methods
- Press and hold: access language list
From Idle screen:
- Press: *
- Press and hold: Lock keypad
In idle screen:
- Press: #
- Press and hold: activate/deactivate silent mode
In Edit mode:
- Press: (space)
From Idle screen:
- Press: dial ‘5’
- Press and hold: switch the Torch on/off
2.2 Main screen icons
(1)
In 1013X:
Battery charge level
Call forwarding activated: your calls are forwarded (see
page 31).
Alarm or appointments programmed (see page 39).
Level of network reception
Voicemail message received
Missed calls
Radio is on
Roaming
Silence mode: your phone does not ring or beep with the
exception of the alarm (see page 20).
SMS unread
Flight mode
In 1013D:
Level of network reception.
Call forwarding activated: your calls are forwarded (see
page 31).
Roaming
(1)
The icons and illustrations in this guide are provided for information purposes
only.
17 18
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Calls ........................................
3
3.1 Making a call
Dial the desired number then press the key to place the call. If you
make a mistake, you can delete the incorrect digits by pressing the right
softkey.
To hang up the call, press the key.
Making an emergency call
If your phone is covered by the network, dial emergency number and press
the key to make an emergency call. This works even without a SIM
card and without typing the PIN code.
3.2 Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time. To access your
voicemail, hold down the key.
If the access number for your operator’s voicemail service does not work,
dial the number that you were given. To change this number, refer to
"Voicemail" (see page 26).
To use your voicemail service from abroad, contact your network
operator before leaving.
(1)
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then
hang up using the key.
If the icon is displayed, the phone neither rings nor vibrates.
The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
Muting the ringtone
You may mute ringtone of current incoming call by pressing .
Answer the call by pressing the key.
Rejecting a call
Press the key once to reject the call.
3.4 During a call
Available functions
During a call, you can access your directory, calendar, short messages, etc.
without hanging up the phone.
WARNING: move the handset away from your ear while turning on the
speaker because the amplified volume might cause hearing damage.
(1)
(1)
Contact your network operator to check service availability.
19 20
(1)
Contact your network operator to check service availability.
Page 12
Adjusting the volume
You can adjust the sound level during a call using the up/down key.
Handling two calls
•Answering a second call (ensure that "Call waiting" is activated, see
page 31).
•To call a second party during a call, press "Options" and select "New
call".
3.5 Conference calls
Your phone allows you to talk to several people at the same time. If you
are on a double call, press "Options" and select "Conference". If a third
call comes in, answer it by pressing the key and speak with your new
caller.
This caller becomes a member of the conference if you press "Options"
and select "Conference call".
(1)
Contacts ...........................
4
4.1 Consulting your contacts
To access the contacts from the main screen, press the key and select
the icon from the menu.
For dual SIM model, the contacts of both SIM1 and SIM2 are available in
this menu
Searching for a contact
You can search for a contact by inserting the initial of their name.
Subsequent letters may be added to refine the search. You can also scroll
up/down the contact list (A-Z) to find the contact you need.
Viewing a contact
Select a name from your directory to read the contact information. Select
"Options" to send messages, edit the contact, etc.
(1)
.
4.2 Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
contact".
Following fields are accessible when you create a new contact in the
Contacts: Name, Number, etc.
You can move from one field to another by scrolling up and down.
If you use your phone abroad, store the numbers in your Contacts
in international format "+" followed by the country code.
(1)
Contact your network operator to check service availability.
21 22
(1)
1013D only.
Page 13
4.3 Available options
From the contact list, you can access the following options:
Send SMS Send an SMS to a contact you selected from the
Edit Modify the contents of a file: name, number, etc.
Edit before call Edit the phone number before placing a call.
Add to Blacklist Add the selected contact to blacklist.
Add to Whitelist Add the selected contact to whitelist.
Delete Delete the selected contact.
Copy Copy the selected contact to phone, SIM card.
Multi-mark Mark/Unmark a tick on a contact for further
Settings • Display mode Select to display contacts in "SIM",
•Display mode Select to display contacts in
•My number Type in or modify user's own name,
•Copy all Copy all contacts to phone or SIM
•Delete all Delete all contacts from SIM or
•Memory status View used and available space in
directory.
operation.
"Phone" or "Phone and SIM".
"SIM1","SIM2", "Phone" or "All".
number.
card.
phone.
phone and SIM card.
(1)
Messages ...........................
5
You can create, edit and receive SMS with this mobile phone.
5.1 Access
You may access this menu using the following options:
- Press to enter the main menu screen, and then select .
- Access from of navigation key.
5.2 Create message
From the main menu select “Messages” to create text. You can type a
message and you can also modify a predefined message in Templates.
(2)
While writing a message, select “Options” to access all of the messaging
options. You can save your messages that you often send to Drafts. For
dual SIM model, you can type a message and select to send it to a recipient
in either the SIM1 or SIM2 directory
An SMS message of more than a certain number of characters (the
number of characters depends on your language) will be charged as
several SMS. Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to your recipient.
(1)
(1)
1013X only.
(2)
1013D only
(1)
1013D only.
23 24
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5.3 Message folders
5.3.1 Inbox
All received messages (read and unread) are stored in the same Inbox.
Available options: View, Reply,Call sender, Forward, Delete, Delete all,
Add to Blacklist, Add to Whitelist, Save to Contacts, etc.
5.3.2 Drafts
All drafts messages.
5.3.3 Outbox
All messages failed to be sent.
5.3.4 Sent
All sent messages.
5.4 Broadcast SMS
Receive mode Enable to receive broadcast SMS.
Channel settings Subscribe/Add/Edit/Delete channels.
Languages Language selection.
Read message Read received messages
(1)
5.5 Voicemail
View or edit the number to access your voicemail and confirm by pressing
"OK". Your telephone number is usually written on your SIM card.
5.6 Templates
A list of predefined messages is available. Select one, edit it if needed, and
then send it.
5.7 Settings
SIM Comment settings of Validity period, delivery
report On/Off, Reply path
Memory status Memory used on the phone.
SMS counter Numbers of Sent and Received SMS.
Save sent message Select of save sent messages or not.
Pref. storage Select default message storage, SIM or phone.
Alphabet
management
Enables the definition of SMS data coding for
SMS sending.
(1)
.
(1)
Depending on your network operator.
(1)
Depending on your network operator.
25 26
Page 15
Call log ............................
6
FM Radio ...........................
7
6.1 Access
You can access the function using the following options:
•Select from main menu.
•Press the send key from main screen.
•For dual SIM model, the contacts of both SIM1 and SIM2 are available
in this menu
Once entered this menu, following list will be displayed:
Missed calls
Outgoing calls
Incoming calls
(1)
.
6.2 Available options
When you press “Options”, you can have access to View, Send SMS,
Save to Contacts, Edit before call, Add to Blacklist, Add to
Whitelist, Missed calls, Delete, Delete all, etc.
(1)
1013D only.
27 28
Your phone is equipped with a radio
the application as a traditional radio with saved channels or with parallel
visual information related to the radio program on the display if you tune
to stations that offer Visual Radio service. You can listen to it while running
other applications.
Available options:
Channel list Open the list of saved stations.
Save channel Save the current tuned station to the "Channel
Enter frequency Enter the frequency manually.
Auto search Start auto search and stations will be
Settings Scroll up and down to manage settings.
Exit Exit from playing the radio.
(1)
The quality of the radio depends on the coverage of the radio station in that
particular area.
list".
automatically saved to "Channel list".
(1)
with RDS functionality. You can use
Page 16
8
Settings ..........................
8.2.2 Time and date
Allows you to have settings of date and time, including 12/24h format.
From the main menu, select the menu icon and select the function of
your choice in order to customise your telephone.
8.1 Dual SIM settings
You are allowed to activate only SIM1, only SIM2 or Dual SIM.
(1)
8.2 Phone settings
8.2.1 Display
Wallpaper
The wallpaper is displayed when you switch on your telephone.
By selecting "Wallpaper" you can customise it by replacing the default
image or animation displayed on your telephone.
Power on/off
You can customise your welcome animation or image that appears when
you switch on your phone.
You can also customise your OFF screen with an image or animation.
Brightness
You may adjust black level with respect to LCD display by pressing the
Navigation key .
Backlight
Allows you to reduce brightness for enhanced battery performance and to
save power during periods of expected inactivity.
(1)
1013D only.
29 30
8.2.3 Keypad
By customising your keypad, you can access any function directly from
the idle screen.
8.2.4 Auto lock
Set specific period for phone's auto lock.
8.2.5 Languages
Display language for messages (select using Navigation key up and down).
The "Auto" option selects the language according to the home network
(if available).
8.2.6 Input mode
Please see chapter "Latin input mode", page 42. In addition to the
specific characters table for Cyrillic, Chinese, other data input modes are
also available in your telephone. This feature allows you to write short
messages and add names with special characters to your contact.
Page 17
8.3 Call settings
You can access a number of items with this option:
8.3.1 Billing
You can access different items with this option:
Call cost You can view the total cost of charged calls,
Duration You can view the total duration of last calls,
8.3.2 Call waiting
Activate/deactivate the notification of a second incoming call by a beep.
8.3.3 Call forwarding
You can activate or cancel the status of the call forwarding to the voicemail
or to a specified number. The following configurations are possible:
•Unconditional: systematic forwarding of all your calls. The icon is
displayed.
•Conditional: if your line is busy, if you don’t answer or if you are outside
the network range.
(1)
modify it or reset it and enter the cost of a call in
the currency of your choice.
dialled calls, received calls or reset duration.
8.3.4 Call barring
You can activate or deactivate the call barring for outgoing and incoming
calls. The various options are:
Outgoing calls The following configurations are possible:
•All calls All outgoing calls are barred.
•International
calls
•International
except home
Incoming calls The following configurations are possible:
•All calls All incoming calls are barred.
•Roaming Incoming calls are barred
Cancel all Deactivate all call barring.
Change barring
Password
Change the original Password for activating call
barring.
Outgoing international calls
are barred.
Outgoing international calls
except those to your country
of subscription are barred.
when you are abroad.
(1)
Contact your network operator to check service availability.
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8.3.5 Caller ID
Activate/deactivate CLIR.
8.3.6 Auto redial
You can activate or deactivate the automatic callback of your party for calls
that do not get through the first time.
8.4 Network
Preferred network List of networks to which you wish to be
connected in order of priority.
Select network The choice of network connection is left up to
the user.
Search mode Network connection can be switched between
"Manual" and "Auto".
8.5 Security
8.5.1 SIM settings
Activate PIN The SIM card protection code is requested each
Fixed dialed
number
Change PIN Change PIN code.
Change PIN2 A protection code for certain SIM card features
8.5.2 Phone
time the phone is powered on if this code is
activated.
Allows the phone to be "locked" so that it can
only dial certain numbers, or numbers with
certain prefixes. To activate this function, PIN2
code is mandatory.
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated.
Select to update it with a new one (between 4
and 8 digits).
Activate password Code is requested each time the phone is
Change password Change phone password, its initial one is 1234.
33 34
powered on.
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8.6 Regulatory &Safety
You can view information as product model/Manufacturer name & address/
IMEI/CU Reference of this phone.
8.7 Restore default
Make all settings recover as default value. Enter its default password 1234
to confirm to restore and reboot.
8.8 Dual SIM switch
This function enables you to switch SIM "Manually" or "Auto by SIM".
(1)
9
Tools ..............................
9.1 Calculator
Access this feature by selecting "Calculator" from "Tools".
Enter a number, select the type of calculation to be performed, and enter
the second number, then press "=" to display the result.
Once an operation is complete, you can press to clear numbers and
carry out a new operation.
To return to the main screen, press .
9.2 Calendar
Once you enter this menu from "Tools", there is a monthly-view calendar
for your view.
Available options:
Jump to date Input the required date and it will be
Go to today Focus on today's date.
Start of week Set the first day of one week, Sunday or
immediately highlighted.
Monday.
(1)
1013D only.
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9.3 Voice alarm
With this menu, you may create new voice file and set it as the alarm.
Select "Create voice file", press to save it to certain date and time.
Available options:
Play Play voice file you've created.
Add Create new voice file.
Edit Edit certain voice file.
Delete Delete selected voice file.
Delete all Delete all voice files.
9.5 Call filter
To add numbers or contacts to Blacklist/Whitelist, press to add
from Contacts, Call log, Messages, you can also create directly by
pressing .
Blacklist Enable blacklist, all callers in the list will be
Whitelist Enable whitelist, only callers in the list can be
Settings
automatically blocked.
connected.
You are allowed to select among Enable Blacklist,
Enable Whitelist and Disable Call filter.
9.4 Fake call
This program enables you to call yourself by simulating a caller number/
name, ringtone at a scheduled time. It helps you to politely escape from
social situations at any time you wish. This call can be rejected by .
Activate Activate a fake call by "Fake call mode\Enable".
Set caller
name
Set active
time
Mode Select between Ring and Silence.
Ringtone Predefine ringtone for fake call.
Predefine caller name of fake call.
Predefine time for fake incoming call, the call will then be.
made at the predetermined time.
37 38
9.6 Torch
You can activate 'Torch' to create light in darkness with these instructions:
In idle screen, press and hold to activate the flashlight; press
or press and hold to deactivate it.
Page 21
10
Contact your network operator to check service availability.
Service ...........................
12
With this menu, you may personalise ringtones for different events and
environments.
Profiles ...........................
11
Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.
Repeat You may select Once (default)/Everyday/Days
Snooze The alarm will repeat at regular intervals.
Alert type You may select the mode of Ringtone: Ring
Ringtone You are allowed to select a ringtone for the
Alarm
(Mon-Fri) or customize to your desire.
only.
alarm.
39 40
12.1 General
To modify the sound settings within any profile, press "Options" and
select "Customize" and you will see the functions below by scrolling up/
down key:
Alert type
Ring type Select ring type among Ascending, Beep once,
Ringtone
Ringtone volume Adjust the volume using the up/down key.
Message Select a melody for a new incoming message.
Keypad Select the type of key beep.
Power On Select a Power on melody for your phone.
Power Off Select a Power off melody for your phone.
You may set your phone ringtone to Ring only,
Silence (no sounds except for alarms).
Repeat.
Press and select a melody from the list as
your ringtone.
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12.2 Silent
This profile will turn off all ringtones, including notification sounds.
13
Latin input mode ...............
12.3 Flight mode
Voice calls and messaging functions are barred. Can be used to increase
standby duration.
There are two text entry methods that can be used to write messages
•Normal
•Predictive with the eZi mode
Normal
This mode allows you to type message by choosing a letter or a sequence
of characters associated with a key.
Predictive eZi mode
This mode speeds up the writing of your message.
Press the key once and the word will be modified each time you press a
key. As you go on, the word will keep changing.
41 42
Page 23
14
Telephone warranty ..........
Your phone is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months
(1)
from the date of purchase as shown on your original
invoice.
Batteries
against any defect which may occur during the first six (6) months
(2)
and accessories sold with your phone are also warranted
(1)
from
the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and accessories are
entitled to a one (1) month
(1)
warranty for the same defect. Repair or
replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of conversation time standby
time, and total service life, will depend on the conditions of use and network configuration.
Batteries being considered expendable supplies, the specifications state that you should
obtain optimal performance for your phone during the first six months after purchase and
for approximately 200 more recharges.
43 44
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCL Communication Ltd.,
3) Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication Ltd.,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be liable
for indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not
apply to you.
Page 24
15
Accessories
(1)
.....................
16
Troubleshooting ................
The latest generation of ALCATEL ONETOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Standard charger
2. Battery
Only use your telephone with ALCATEL ONETOUCH batteries,
chargers and accessories in your box.
Before contacting the service centre, you are advised to follow the
instructions below:
•You are advised to fully charge ( ) the battery for optimal
operation.
•Avoid storing large amounts of data on your phone as this may affect
its performance.
•Use User Data Format
User Data Format
the power on/off key under power off mode). ALL User phone data:
contacts, messages and files will be lost permanently. It is strongly
advised to fully backup the phone data and profile before doing
formatting.
My phone cannot switch on
•Check the battery contacts, remove and reinstall your battery, then
turn your phone on
•Check the battery power level, charge for at least 20 minutes
•If it still does not work, please use User Data Format
phone
My phone is frozen or has not responded for several minutes
•Restart your phone by pressing and holding the key
•Remove the battery and re-insert it, then restart the phone
•If it still does not work, please use User Data Format
phone
My phone turns off by itself
•Make sure power off key is not mis-contacted
•Check the battery charge level
•If it still does not work, please use User Data Format
phone
(1)
to perform phone formatting (to perform
(1)
, hold down # key while simultaneously pressing
(1)
to reset the
(1)
to reset the
(1)
to reset the
(1)
Images for reference only.
45 46
Page 25
My phone cannot charge properly
•Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box
•Clean the battery contact if it’s dirty.
•Make sure your battery is inserted properly before plugging in the
charger.
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen
•Make sure charging is carried out under normal conditions (0°C to
+40°C)
•When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No service” is
displayed
•Try connecting in another location
•Verify the network coverage with your operator
•Check with your operator that your SIM card is valid
•Try selecting the available network(s) manually (see page 33)
•Try connecting at a later time if the network is overloaded
Invalid SIM card
•Make sure the SIM card has been correctly inserted (see page 13, 14)
•Make sure the chip on your SIM card is not damaged or scratched
•Make sure the service of your SIM card is available
Unable to make outgoing calls
•Make sure you have dialed a valid number and press the key
•For international calls, check the country and area codes
•Make sure your phone is connected to a network, and the network is
not overloaded or unavailable
•Check your subscription status with your operator (credit, SIM card
valid, etc.)
•Make sure you have not barred outgoing calls (see page 32)
•Make sure that your phone is not in flight mode
Unable to receive incoming calls
•Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
•Check your subscription status with your operator (credit, SIM card
valid, etc.)
•Make sure you have not forwarded incoming calls (see page 32)
•Make sure that you have not barred certain calls
•Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is
received
•Check that you have subscribed to this service with your operator
•Your caller has concealed his/her name or number
I cannot find my contacts
•Make sure your SIM card is not broken
•Make sure your SIM card is inserted properly
•Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
•You can adjust the volume during a call by pressing the Navigation key
(up and down)
•Check the network strength
•Make sure that the receiver, connector or speaker on your phone is
clean
I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes
this service
•Make sure this feature does not require an ALCATEL ONETOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
•Make sure that you have correctly recorded the number in your file
•Make sure that you have inputted the country prefix when calling a
foreign country
47 48
Page 26
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files
from your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in
“Messages\Voicemai”
•Try later if the network is busy
The flickering icon is displayed on my standby screen
•You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
•Switch on the backlight upon request
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCL Communication Ltd.
All rights reserved © Copyright 2014
TCL Communication Ltd.
TCL Communication Ltd. reserves the right to alter
material or technical specification
without prior notice.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
(1)
User Data Format ALL user phone data: Contacts, messages and
files will be lost permanently. Please store phone data in SIM card before
you want to format
49 50
English - CJB2820ALAAA
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