Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of
functional design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the
best performance and control - indeed we are setting the highest
standards of excellence.
In addition to this you find environmental and energy saving aspects as
an integral part of our products.
To ensure optimal and regular performance of your appliance please
read this instruction manual carefully. It will enable you to navigate all
processes perfectly and most efficiently.
To refer to this manual any time you need to, we recommend you to
keep it in a safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.
ng symbols are used in this user information:
Warning! This must be read! Important advice for the safety of persons
and information on avoiding damage to the appliance
Switching the appliance on and off 9
Selecting the heat setting 9
Switching the STOP+GO function on and off 9
Using the automatic warmup function 10
Locking/unlocking the control panel 11
Using the child safety device 12
Switching the power function on and off 13
Using the timer 14
Cooking over two cooking zones 17
Automatic switch off 18
Tips on cooking and frying 19
Cookware for induction cooking zones 19
Tips on energy saving 19
Examples of cooking applications 20
Cleaning and care 21
3Contents
What to do if … 22
Disposal 25
Installation Instructions 26
Safety instructions 26
Assembly 28
Rating Plate 31
Guarantee/Customer Service 32
Service and Spare Parts 35
Page 4
Operating Instructions
1Safety instructions
Please comply with these instructions. If you do not, any damage resulting is not covered by the warranty.
5 This appliance conforms with the following EU Directives:
– 73/23/EEC dated 19.02.1973 Low Voltage Directive
– 89/336/EEC dated 03.05.1989 EMC Directive inclusive of Amending
Directive 92/31/EEC
– 93/68/EEC dated 22.07.1993 CE Marking Directive
Correct use
• People (including children) who, because of their physical, sensory or
mental capabilities or their inexperience or ignorance are not able to
use the device safely, should not use this device without supervision
or instruction by a responsible person.
• Do not leave the appliance unattended during operation.
• This appliance should be used only for normal domestic cooking and
frying of food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials
or fusible objects (e.g. plastic film, plastic, aluminium) on or near the
appliance.
Child safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appli-
ance on, we recommend activation of the child safety device.
4
Page 5
General safety
• The appliance may only be installed and connected by trained, registered service engineers, or competent persons.
• Built-in appliances may only be used after they have been built in to
suitable built-in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off
and disconnected from the electrical supply to prevent the possibility
of an electric shock.
• Repairs to the appliance must only be carried out by trained registered service engineers.
Safety during use
• Remove stickers and film from the glass ceramic.
• There is the risk of burns from the appliance if used carelessly.
• Cables from electrical appliances must not touch the hot surface of
the appliance or hot cookware.
• Overheated fats and oils can ignite very quickly.
• Switch the cooking zones off after each use.
• Users with implanted pacemakers should keep their upper body at
least 30 cm from induction cooking zones that are switched on.
• Risk of burns! Do not place objects made of metal, such as knives,
forks, spoons and saucepan lids on the cooking surface, as they can
get hot.
1 Fire hazard!
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or
high-pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The ceramic glass can be damaged by objects falling onto it.
• The edge of the ceramic glass can be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the ceramic glass if pushed across the surface.
• Objects that melt and things that boil over can burn onto the ceramic
glass and should be removed straightaway.
• Do not use the cooking zones with empty cookware or without cookware.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
• The ventilation gap of 5mm between the worktop and front of the
unit underneath it must not be covered.
5
Page 6
Description of the Appliance
Cooking surface layout
Induction cooking zone 2300W
with power function 3200W
Induction cooking zone 2300W
with power function 3200W
Control panel
Induction cooking zone 2300W
with power function 3200W
Induction cooking zone 2300W
with power function 3200W
Control panel
The cooking surface is divided into four cooking zones. In each cooking
zone under the glass ceramic is an induction heating element, the middle of each one being marked with a cross on the glass ceramic surface.
Cookware can be placed on any of the cooking zones. But the cross
must be completeely covered by the cookware.
The bottom of the cookware must be from 125-210mm in diameter.
Larger cookware such as a roaster, for example, can be heated on two
cooking zones. If doing this, cookware must cover at least the middle of
the two crosses.
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Page 7
Control panel layout
Cooking zone
indicators Timer
Timer
Timer display
STOP+GO
Lock
Power function
On/Off
with power indicator
Power function
Heat setting selection
Display
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are
controlled by touching sensor fields and confirmed by displays and acoustic
signals.
Touch the sensor fields from above, without covering other sensor fields.
Sensor fieldFunctionOn / OffSwitches appliance on and off
Increase settingsIncreasing heat setting/ time
Decrease settingsDecreasing heat setting/ time
TimerTimer selection
LockLocking/unlocking the control
panel
PowerSwitching the power function on
and off
Stop+GoTo switch the Keep Warm setting
on/off
1Warning! Risk of burns from heat emitted. Lengthy cooking on higher set-
tings with larger cookware on the front cooking zones can heat the sensor
fields. Take care when touching sensor fields.
3Cooking utensils must not be pulled across or placed on the control
panel.
7
Page 8
Displays
Display Description
¾ Cooking zone is switched off
u Keep warm settingKeep warm setting/STOP+GO
function is set
¿ - ÇHeat settingsHeat setting is set
2 - 6 Heating setting plus
decimal point
a Automatic warm up
function
Intermediate heat setting is set
Automatic warm-up function is
activated
e FaultMalfunction has occurred
f Pan detectionCookware is unsuitable or too
small or no cookware has been
placed on the cooking zone
h Residual heatCooking zone is still hot
l Child safety deviceLock/child safety device is set.
p PowerPower function is switched on
_ Automatic switch offSwitch off is active.
Residual heat indicator
1Warning! Risk of burns from residual heat. After being switched off,
the cooking zones need some time to cool down. Look at the residual
heat indicator
h.
3Residual heat can be used for melting and keeping food warm.
The induction cooking zones create the heat required for cooking directly in the base of the cookware. The glass ceramic is merely heated
by the residual heat of the cookware.
The cooling fan switches itself on and off depending upon the temperature of the electronics.
8
Page 9
Operating the appliance
Use the induction cooking zones with suitable cookware.
3
Switching the appliance on and off
Control panelDisplayPilot light
Switch onTouch for 2 seconds ¾ / hlights up
Switch offTouch for 1 second h / nonegoes out
3
After switching on, within approx. 10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches itself
off.
Selecting the heat setting
Control panel Display
IncreaseTouch u to Ç / p
DecreaseTouch Ç to ¾
Switch offTouch and at the same time¾
3The keep warm setting u lies between ¾ and ¿. It is used to keep
food warm.
Switching the STOP+GO function on and off
The STOP+GO function simultaneously switches all cooking zones that
are switched on to the keep warm setting and then back to the heat
setting that was previously set.
Control panelDisplay
To switch onTouch u
To switch
off
Touch heat setting that was previ-
ously set (not automatic
warm up function)
3Timer functions are not stopped by .
3 locks the whole control panel except the sensor field .
9
Page 10
Using the automatic warm-up function
Step Control panel Display
1.Setting the maximum setting Ç / p
2.Place to one side for a momentÇ / p
3. toucha
4. touch in order to set the de-
sired cooking setting
All cooking zones are equipped with an automatic warm-up function.
Æ until ¿ / u
after 3 seconds
a
The automatic warm-up function sets the cooking zone to the highest
setting for a certain period of time and then automatically switches
back to the cooking setting that was originally set.
3If during the automatic warm up a a higher heat setting is selected,
e.g. from
The length of time that the automatic warm up function operates depends on the heat setting selected.
Heat
setting
Á to Ã, the automatic warm up is adjusted.
Length of the
automatic warm up
[min:sec]
v0:10
10:10
20:102.1:20
33:103.4:20
45:504.8:10
510:105.10:30
62:006.2:00
72:30
82:50
9---
Intermediate
heat
setting
Length of the
automatic warm up
[min:sec]
10
Page 11
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can
be locked at any time in order to prevent the settings being changed
e.g. by wiping over the panel with a cloth.
Control panelDisplay
Switch onTouch l (for 5 seconds)
Switch offTouch previously set heat setting
3When you switch the appliance off, the locking function is automati-
cally switched off.
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Using the child safety device
The child safety device prevents unintentional use of the appliance.
Setting the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
¾
(Do not set a heat setting)
2.Touch until the signal sounds Acoustic signal
3.Touch l
Appliance switches off. The child safety device is set.
Releasing the child safety device
Step Control panel Display/Signal
1.Switch on the appliancel
2.Touch until the signal sounds Acoustic signal
3.Touch
Appliance switches off. The child safety device is released.
Overriding the child safety device
The child safety device can be released in this way for a single cooking
session; it remains activated afterwards.
12
Step Control panel Display/Signal
1. Switch on the appliancel
2.Touch and at the same time ¾ / acoustic signal
Until the appliance is next switched off, it can used as normal.
Page 13
Switching the power function on and off
The power function makes more power available to the induction
cooking zones, e.g. to bring a large quantity of water to the boil quickly.
The power function is activated for 10 minutes. After that the induction cooking zone automatically switches back to heat setting 9.
Control panel Display
Switch onTouch p
Switch offTouch Ç
Touch Ç
3If the power function has ended, the cooking zones automatically
switch back to the heat setting set previously.
Power Management
The cooking zones of the cooking
surface have a maximum power
available to them.
Two cooking zones make up a pair
(see figure).
So that the Power function can always be carried out, Power Management may reduce the power of the
other cooking zone in the pair
Example: heat setting 9 is selected
on a cooking zone. The Power function is switched on for the cooking
zone paired up with it. The Power function is performed, but heat setting 9 on one cooking zone and Power function on the other cooking
zone of a pair exceeds the maximum output for both. Therefore Power
Management reduces the first cooking zone that was switched on from
9 to 7, for example, and the display for this cooking zone alternates between 9 and 7 and then remains on the current maximum of 7.
(Whether the display alternates between 9 and 7 or 9 and 6 or other
values, depends on the appliance type and the size of the cooking
zone.)
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Page 14
Using the timer
All cooking zones can use each use one of the two timer functions at
the same time.
FunctionConditionOutcome after the
time has elapsed
Automatic cut-outa heat setting is setacoustic signal
00 flashes
Cooking zone
switches off
Countdown timercooking zones not in useacoustic signal
00 flashes
3If a cooking zone is switched off, the timer function set is also switched
off.
3If a heat setting is set on this cooking zone in addition to a countdown
timer, the cooking zone is switched off after the time set has elapsed.
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Selecting a cooking zone
StepControl panelDisplay
1.Touch oncePilot light of the first
cooking zone flashes
2.Touch oncePilot light of the second
cooking zone flashes
3.Touch oncePilot light of the third
cooking zone flashes
4.Touch oncePilot light of the fourth
cooking zone flashes
3The heat setting indicator of the selected cooking zone goes out, as
long as the timer time can be set.
3If the pilot light is flashing more slowly, the heat setting indicator ap-
pears again and the heat setting can be re-set or modified.
3If other timer functions are set, after a few seconds the shortest re-
maining time of all the timer functions is displayed and the corresponding pilot light flashes.
15
Page 16
Setting the time
Step Control panel field Display
1. Select cooking
zone
2.Touch or for
Pilot light of the cooking zone selected flashes
00 to 99 minutes
the cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the Timer function
Step Control panelDisplay
1. Select a cook-
ing zone
2.Touch for the
cooking zone selected
Simultaneoulsy
touch
and for
the cooking zone selected
Pilot light of the selected cooking
zone flashes more quickly.
Remaining time is displayed
The remaining time counts down to
00.
00 is displayed.
16
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Page 17
Changing the time
StepControl panel fieldDisplay
1. Select cooking
zone
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
2.Touch or for
01 to 99 minutes
the cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Displaying the time remaining for a cooking zone
StepControl panel fieldDisplay
1. Select cooking
zone
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
StepControl panel fieldAcoustic signal
1.Touch Acoustic signal to acknowledge.
Acoustic signal stops.
Cooking over two cooking zones
Large cookware can be heated with two cooking zones simultaneously. Either
the two cooking zones on the left-hand side or on the right-hand side of the
cooking surface are suitable for this.
1. Place cookware centrally on the two zones.
The cookware must cover at least the middle of the two crosses.
2. Set the same heat setting for the two cooking zones (max. setting 8).
3With different cookware there can be differences in the heat distribution.
Good cooking results can be achieved with cookware with thick, flat bottoms.
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Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for
a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered by objects (a pan, cloths, etc.)
for longer than approx. 10 seconds, a signal sounds and the cooking
surface switches off automatically.
• If all cooking zones are switched off, the cooking surface automati-
cally switches itself off after approx. 10 seconds.
Control panel
• When the appliance is switched off, if one or more of the sensor
fields on the control panel are covered for more that 10 seconds, an
acoustic signal sounds. The acoustic signal switches itself off automatically when the sensor fields are no longer covered.
Induction cooking zones
• In the event of overheating (e.g. when a pan boils dry) the cooking
zone automatically switches itself off. _ is displayed. Before being
used again, the cooking zone must be set to 0 and allowed to cool
down.
• If cookware that is not suitable is used, f flashes in the display and
after 2 minutes the display for the cooking zone switches itself off.
18
• If one of the cooking zones is not switched off after a certain time, or
if the heat setting is not modified, the relevant cooking zone switches
off automatically. _ is displayed. Before being used again, the cooking zone must be set to 0.
According to the latest scientific research, intensive browning of food, especially in products containing starch, may present a health risk due to acrylamide. Therefore we recommend cooking at low temperatures and not
browning foods too much.
Cookware for induction cooking zones
Cookware material
Cookware materialSuitable
Steel, enamelled steelyes
Cast ironyes
Stainless steelif appropriately labelled by the manufacturer
Aluminium, copper, brass---
Glass, ceramic, porcelain---
3Cookware for induction cooking zones is labelled as suitable by the manufac-
turer.
Suitability test
Cookware is suitable for induction cooking, if …
• ... a little water on an induction cooking zone set to heat setting 9 is heated
within a short time.
• ... a magnet sticks to the bottom of the cookware.
3Certain cookware can make noises when being used on induction cooking
zones. These noises are not a fault in the appliance and do not affect operation in any way.
Bottom of the cookware
The bottom of the cookware should be as thick and flat as possible.
Pan size
Induction cooking zones adapt automatically to the size of the bottom of the
cookware up to a certain limit. However the magnetic part of the bottom of
the cookware must have a minimum diameter depending upon the size of
the cooking zone.
Cookware with a bottom with a diameter of less than 12cm is not suitable.
Tips on energy saving
2Place cookware on the cooking zone before it is switched on.
2If possible, always place a lid on the cookware.
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Page 20
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
The power function is suitable for heating large quantities of liquid.
Boiling large quantities of water, cooking pasta, searing meat
(goulash, pot roast), deep frying chips
as requiredCover
5-25 mins.Stir occasionally
10-40 mins.Cook with lid on
Add at least twice as
25-50 mins.
20-45 mins.
60-150
mins.
as required
5-15 mins.
per pan
much liquid as rice, stir
milk dishes part way
through cooking
With vegetables add
only a little liquid (a
few tablespoons)
Use only a little liquid,
e. g.: max.
for 750 g of potatoes
Up to 3 l liquid plus in-
Turn halfway through
Turn halfway through
¼ l water
gredients
cooking
cooking
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Cleaning and care
Take care! Risk of burns from residual heat.
1
1Important Sharp objects and abrasive cleaning materials will damage
the appliance. Clean with water and washing up liquid.
1Important Residues from cleaning agents will damage the appliance.
Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1. Place the scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the blade over the surface.
3. Wipe the appliance with a damp cloth and a little washing up liquid.
4. Rub the appliance dry using a clean cloth.
Remove
Type of dirt
sugar, food containing sugaryes---
plastics, tin foilyes---
limescale and water rings---yes
fat splashes---yes
shiny metallic discolouration---yes
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops,
supermarkets, the parts department of your local Service Force Centre or from
www.shop.electrolux.co.uk
imme-
diately
when the appliance has
cooled down
using
a scraper*
cleaner for glass ce-
ramic or stainless
steel*
3Remove stubborn residues with a cleaner for glass ceramic or stainless
steel.
3Scratches or dark stains on the glass ceramic that cannot be removed
do not however affect the functioning of the appliance.
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What to do if …
ProblemPossible causeRemedy
The appliance cannot be
switched on or is not operating
The residual heat indicator
is not displaying anything
The automatic warm up
function is not switching
itself on
Sensor fields are getting
hot
Repeated acoustic signal
(6x), appliance switches off
Acoustic signal sounds
when appliance is switched
off
More than 10 seconds have
passed since the appliance
was switched on
The lock is switched on l Switch off the lock (See
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch off has
been triggered
STOP+GO is activated u Switching off STOP+GO
The cooking zone was only
on for a short time and is
therefore not hot
There is still residual heat
on the cooking zone
The highest heat setting is
set
Ç
Cookware too big or placed
too near the controls
One or more sensor fields
have been covered for
longer than 10 seconds
The control panel is wholly
or partly covered by objects.
l
Switch the appliance on
again.
the section “Locking/unlocking the control panel”)
Deactivate child safety device (See the section “Child
safety device”)
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying
on the control panel.
Switch the appliance on
again
If the cooking zone is supposed to be hot, call your
local Service Force Centre.
Let the cooking zone cool
h
down
The highest heat setting
has the same power as the
automatic warm up function
Place cookware in the middle on one of the four
cooking zoznes. Place large
cookware on the back
cooking zones in preference.
Uncover sensor field
Remove objects.
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ProblemPossible causeRemedy
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic
signal sounds
Display changes between
two heat settings
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power Management is reducing the power of this
cooking zone
Power Management is active, maximum load per
side reached
Do not place any objects
on the control panel
See the section “ Switching
the power function on and
off”
Use cooking zones on other
side
f flashesUnsuitable cookwareUse suitable cookware
No cookware on the cooking zone
Diameter of the base of the
cookware is too small for
the cooking zone
Cookware not completely
covering cross
_ is litOverheating protection for
the cooking zone has been
triggered
e and number are dis-
played
Electronics faultDisconnect the appliance
Put cookware on zone
Use suitable cookware
(min. 120 mm)
Place cookware centrally
over the cross
Switch off the cooking
zone. Switch the cooking
zone on again
Switch off the cooking
zone. Switch the cooking
zone on again
from the electrical supply
for a few minutes (Take the
fuse out of the house’s wiring system)
If after switching on again,
e is displayed again, call
the customer service department
e and minus are displayed Light rays that are too
strong on the control panel, for example bright sunlight
Briefly shade the control
panel, for example with
the hand Acoustic signal
sounds, appliance switches
itself off Switch appliance
on (again)
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Page 24
If you are unable to remedy the problem by following the above
suggestions, please contact your local Service Force Centre.
1Warning! Repairs to the appliance are only to be carried out by quali-
fied service engineers. Considerable danger to the user may result from
improper repairs.
3If the appliance has been operated incorrectly, the visit from the service
technician or dealer may not take place free of charge, even during the
warranty period.
24
Page 25
Disposal
Packaging material
2
The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the packaging materials in the appropriate
container at your local waste disposal facilities.
2Old appliance
The symbol
product may not be treated as household waste. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you
purchased the product.
W on the product or on its packaging indicates that this
25
Page 26
Installation Instructions
Safety instructions
1
Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of
use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example
drawers may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture
using a suitable sealant.
The sealant seals the appliance to the work top with no gap.
When building in, protect the underside of the appliance from steam
and moisture, e.g. from a dishwasher or oven.
Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.
zRisk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing correctly.
• The appliance must be connected to the electrical supply by a quali-
fied electrician.
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Page 27
zRisk of injury from electrical current.
• Loose and inappropriate plug and socket connections can make the
terminal overheat.
• Have the clamping connections correctly installed by a qualified elec-
trician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropri-
ate mains cable of type H05BB-F Tmax 90°C (or higher) must be used.
• If this appliance’s mains cable is damaged, it must be replaced by a
special cable (type H05BB-F Tmax 90°C; or higher). Please contact
your local Service Force Center for further advice.
A device must be provided in the electrical installation which allows the
appliance to be disconnected from the mains at all poles with a contact
opening width of at least 3 mm
Suitable isolation devices include line protecting cut-outs, fuses (screw
type fuses are to be removed from the holder), earth leakage trips and
contactors.
Sticking on the seal
• Clean the worktop in the area of the cut-out section.
• Stick the one-sided self-adhesive sealing tape supplied all the way
round the lower edge of the cooking surface along the outer edge of
the glass ceramic panel. Do not stretch it. The cut ends should lie in
the middle of one side. When you have cut it to length (add a few
mm), press the two ends flush up against one another.
27
Page 28
Assembly
28
Page 29
29
Page 30
30
Page 31
Rating Plate
AEG-ELECTROLUX
78001KF-N
55GDDD4AG
230 V50 Hz
949 592 510
Induction 7,4 kW
2,2 kW
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Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of
the purchase this AEG-Electrolux appliance or any part thereof is
proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the elec-
tricity supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and
in accordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under
this guarantee
• Any appliance or defective part replaced shall become the Company’s
property.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or ne-
glect, the replacement of any light bulbs or removable parts of glass
or plastic.
• Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
• Products of Electrolux manufacturer that are not marketed by Elec-
trolux
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European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user
manual, for the period specified in the appliance guarantee or otherwise by law. If you move
from one of these countries to another of the countries listed below the appliance guarantee
will move with you subject to the following qualifications:
•
The appliance guarantee starts from the date you first purchased the appliance which will be
evidenced by production of a valid purchase document issued by the seller of the appliance.
•
The appliance guarantee is for the same period and to the same extent for labour and parts as
exists in your new country of residence for this particular model or range of appliances.
•
The appliance guarantee is personal to the original purchaser of the appliance and cannot be
transferred to another user.
•
The appliance is installed and used in accordance with instructions issued by Electrolux and is
only used within the home, i.e. is not used for commercial purposes.
•
The appliance is installed in accordance with all relevant regulations in force within your new
country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
www.electrolux.com
ptb
Albania+35 5 4 261 450Rr. Pjeter Bogdani Nr. 7 Tirane
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Tarlabaþý caddesi no : 35 Taksim
Istanbul
129090 Москва, Олимпийский
проспект, 16, БЦ „Олимпик“
34
Page 35
Service and Spare Parts
If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force
Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details
under the heading „What to do if...“
When you contact the Service Force Centre you will need to give the
following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating
plate)
5. The purchase date.
Please note that a valid purchase re-
ceipt or guarantee documentation is
required for in-guarantee service
calls.
Customer Care
For general enquiries concerning
your AEG appliance, or for further
information on AEG products please
contact our Customer Care Department by letter or telephone at the
address below or visit our website at www.aeg.co.uk.
Customer Care Department
Major Appliances
AEG Domestic Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 350350 (*)
For Customer Service in the Republic
of Ireland please contact us at the ad-
dress below:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie
(*) Calls may be recorded for training purposes
35
Page 36
www.electrolux.com
www.aeg-electrolux.co.uk
822 930 186-M-030507-04Subject to change without notice
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