76331 KF-N
User Manual |
Ceramic glass hob |
Notice d’utilisation |
Table de cuisson |
Gebruiksaanwijzing |
vitrocéramique |
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Glaskeramische |
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kookplaat |
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Dear Customer
Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of functional design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best performance and control - indeed we are setting the highest standards of excellence.
In addition to this you find environmental and energy saving aspects as an integral part of our products.
To ensure optimal and regular performance of your appliance please read this instruction manual carefully. It will enable you to navigate all processes perfectly and most efficiently.
To refer to this manual any time you need to, we recommend you to keep it in a safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.
The following symbols are used in this user information:
1Warning! This must be read! Important advice for the safety of persons and information on avoiding damage to the appliance
3General information and advice
2Information on environmental protection
zDangerous voltage
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Contents
Safety instructions |
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Description of the Appliance |
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Cooking surface layout |
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Control panel layout |
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Touch Control sensor fields |
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Displays |
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Residual heat indicator |
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Operating the appliance |
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Switching the appliance on and off |
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Selecting the heat setting |
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To switch the outside ring on and off |
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Locking/unlocking the control panel |
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Switching the STOP+GO function on and off |
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Using the automatic warm-up function |
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Using the child safety device |
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Using the timer |
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Automatic switch off |
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Tips on cooking and frying |
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Cookware |
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Energy saving |
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Examples of cooking applications |
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Cleaning and care |
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What to do if … |
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Disposal |
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Installation Instructions |
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Safety instructions |
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Electrical Connection Diagram |
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Guarantee/Customer Service |
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Service and Spare Parts |
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Assembly |
89 |
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Rating Plate |
92 |
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4 Safety instructions
Operating Instructions
1 Safety instructions
Please comply with these instructions. If you do not, any damage resulting is not covered by the warranty.
Correct use
•This appliance is not intended for use by children or other persons whose physical, sensory or mental capabilities or lack of experience and knowledge prevents them from using the appliance safely without supervision or instruction by a responsible person to ensure that they can use the appliance safely.
•Do not leave the appliance unattended during operation.
•This appliance should be used only for normal domestic cooking and frying of food.
•The appliance must not be used as a work surface or as a storage surface.
•Additions or modifications to the appliance are not permitted.
•Do not place or store flammable liquids, highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
Child safety
•Small children must be kept away from the appliance.
•Only let bigger children work on the appliance under supervision.
•To avoid small children and pets unintentionally switching the appliance on, we recommend activation of the child safety device.
General safety
•The appliance may only be installed and connected by trained, registered service engineers, or competent persons.
•Built-in appliances may only be used after they have been built in to suitable built-in units and work surfaces that meet standards.
•In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric shock.
•Repairs to the appliance must only be carried out by trained registered service engineers.
Safety instructions |
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5 |
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Safety during use
•Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
•There is the risk of burns from the appliance if used carelessly.
•Remove stickers and film from the glass ceramic.
•Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
•Switch the cooking zones off after each use.
Safety when cleaning
•For cleaning, the appliance must be switched off and cooled down.
•For safety reasons, the cleaning of the appliance with steam jet or high-pres- sure cleaning equipment is not permitted.
How to avoid damage to the appliance
•The ceramic glass can be damaged by objects falling onto it.
•The edge of the ceramic glass can be damaged by being knocked by the cookware.
•Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the ceramic glass if pushed across the surface.
•Objects that melt and things that boil over can burn onto the ceramic glass and should be removed straightaway.
•To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
•Do not use the cooking zones with empty cookware or without cookware.
6 Description of the Appliance
Description of the Appliance
Cooking surface layout
Single cooking zone 1200 W |
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Multi-purpose zone 1500/2400 W |
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Triple cooking zone 800/1600/2300 W |
Control panel |
Single cooking zone 1200 W |
Control panel layout
Child lock with pilot |
Cooking zone indicators |
Multi-purpose zone |
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light |
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Timer function |
switch with pilot light |
STOP+GO |
Automatic warm- |
Timer display |
Heat setting indicator |
with pilot light |
up function |
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Triple ring cooking zone switch with |
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Heat setting selection |
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pilot lights |
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On/Off |
Timer |
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with power indicator
Description of the Appliance |
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7 |
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Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals. Touch the sensor fields from above, without covering other sensor fields.
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Sensor field |
Function |
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On / Off |
Switches appliance on and off |
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Child lock |
Locking control panel for children |
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Stop+Go |
To switch the Keep Warm setting on/ |
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off |
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Triple zone touch control |
Switches outside zones |
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on and off |
TIMER |
Timer |
Timer selection |
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Increase settings |
To increase Timer time |
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Reduce settings |
To reduce Timer time |
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Multi-purpose zone |
To switch the outside ring on and off |
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Automatic warm-up func- |
To switch automatic warm-up func- |
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tion |
tion on/off |
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Control bar
The control bar is a special Touch Control field. The control bar is touched where the de-
sired heat setting is positioned. The heat setting is shown in the display. Correct to the left or the right, if necessary.
Do not release before the desired heat setting is reached.
3If the control bar is touched for longer than 6 seconds, a signal sounds and the appliance switches itself off.
8 Description of the Appliance
Displays
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Display |
Description |
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Cooking zone is switched off |
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Keep Warm setting |
STOP+GO function / Keep Warm |
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setting is set |
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Heat settings |
Heat setting is set |
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Automatic warm up func- |
Automatic warm-up function is acti- |
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tion |
vated |
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Fault |
Malfunction has occurred |
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Residual heat |
Cooking zone is still hot |
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Child safety device |
Child safety device is engaged |
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Automatic switch off |
Switch off is active. |
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Residual heat indicator
1Warning! Risk of burns from residual heat. After being switched off, the cooking zones need some time to cool down. Look at the residual heat indicator .
3Residual heat can be used for melting and keeping food warm.
Operating the appliance |
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9 |
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Operating the appliance
Switching the appliance on and off
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Control panel |
Display |
Pilot light |
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Switch on |
Touch |
for 1 second |
/ |
lights up |
Switch off |
Touch |
for 1 second |
/ none |
goes out |
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3After switching on, within approx. 10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches itself off.
Selecting the heat setting
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Control bar |
Display |
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To set the heat |
Touch the desired heat setting, if |
to |
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setting |
necessary, correct to the left or the |
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right |
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To switch off |
Touch 0 |
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10 Operating the appliance
To switch the outside ring on and off
By switching the outside rings on or off, the effective heating surface can be matched to the size of the cookware.
3Before an outside ring can be switched on, the inside ring must be switched on.
Triple ring cooking |
Sensor field |
Pilot light |
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zone |
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To switch on the central |
Touch |
1-2 seconds |
Second pilot light lights |
ring |
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up |
To switch on the outer |
Touch |
for 1-2 seconds |
Third pilot light lights up |
ring |
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To switch off the outer |
Touch |
for 1-2 seconds |
Third pilot light goes out |
ring |
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To switch off the central |
Touch |
for 1-2 seconds |
Second pilot light goes |
ring |
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out |
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Multi-purpose zone |
Sensor field |
Pilot light |
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To switch on the outer |
Touch |
1-2 seconds |
Second pilot light lights |
ring |
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up |
To switch off the outer |
Touch |
for 1-2 sec- |
Second pilot light goes |
ring |
onds |
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out |
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Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can be locked at any time in order to prevent the settings being changed e.g. by wiping over the panel with a cloth.
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Control panel |
Display |
Switch on |
Touch |
(for 4 seconds) |
Switch off |
Touch |
previously set heat setting |
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3When you switch the appliance off, the locking function is automatically switched off.
Operating the appliance |
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11 |
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Switching the STOP+GO function on and off
The STOP+GO function simultaneously switches all cooking zones that are switched on to the keep warm setting and then back to the heat setting that was previously set.
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Control panel |
Display |
To switch on |
Touch |
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To switch off |
Touch |
heat setting that was previously |
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set (not automatic warm up func- |
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tion) |
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3Timer functions are not stopped by .
3 locks the whole control panel except the sensor field .
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm-up function. When setting a heat setting using the automatic warm-up function, the cooking zone switches to full power for a certain amount of time and then automatically switches back to the heat setting set.
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Step |
Control panel |
Display |
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1. |
Touch |
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2.Move your finger down from to se- / ,
lect the desired heat setting between |
after 5 seconds . |
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and |
As long as |
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is displayed, |
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the appliance works at full |
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power. |
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After the automatic warm |
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up is completed, the heat |
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setting |
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is dis- |
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played again. |
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The length of time that the automatic warm up function operates depends on the heat setting selected.
12 Operating the appliance
Heat setting |
Length of the automatic warm up |
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[min:sec] |
1 |
1:00 |
2 |
1:40 |
3 |
2:40 |
4 |
4:50 |
5 |
5:30 |
6 |
6:30 |
7 |
8:10 |
8 |
10:10 |
9 |
12:20 |
10 |
2:30 |
11 |
2:30 |
12 |
3:30 |
13 |
4:30 |
14 |
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Operating the appliance |
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13 |
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Using the child safety device
The child safety device prevents unintentional use of the appliance.
Switching on the child safety device
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Step |
Control panel |
Display/Signal |
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1. |
Switch on appliance. (Do not set a |
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heat setting.) |
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2. Touch for 4 seconds
The child safety device is switched on.
Overriding the child safety device
The child safety device can be switched off in this way for a single cooking session; it remains activated afterwards.
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Step |
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Control panel |
Display/Signal |
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1. |
Switch appliance on |
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2. |
Touch |
for 4 seconds |
lights up |
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Until the appliance is next switched off, it can used as normal.
3After overriding the child safety device, a heat setting or a function must be set within approx. 10 seconds, otherwise the appliance automatically switches itself off.
Switching off the child safety device
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Step |
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Control panel |
Display/Signal |
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1. |
Switch appliance on |
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2. |
Touch |
for 4 seconds |
lights up |
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3. |
Switch appliance off. |
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The child safety device is switched off.
14 Operating the appliance
Using the timer
Function |
Condition |
Outcome after the |
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time has elapsed |
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Automatic cut-out |
a heat setting is set |
acoustic signal |
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00 flashes |
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Cooking zone switches |
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off |
Countdown timer |
cooking zones not in use |
acoustic signal |
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00 flashes |
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3If a heat setting is set on this cooking zone in addition to a countdown timer, the cooking zone is switched off after the time set has elapsed.
3If a cooking zone is switched off, the timer function set is also switched off.
Selecting a cooking zone
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Step |
Control panel |
Display |
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1. |
Touch |
TIMER once |
Pilot light of the first cook- |
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ing zone flashes |
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2. |
Touch |
TIMER once |
Pilot light of the second |
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cooking zone flashes |
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3. |
Touch |
TIMER once |
Pilot light of the third |
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cooking zone flashes |
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4. |
Touch |
TIMER once |
Pilot light of the fourth |
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cooking zone flashes |
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3If the pilot light is flashing more slowly, the heat setting can be set or modified.
3If other timer functions are set, after a few seconds the shortest remaining time of all the timer functions is displayed and the corresponding pilot light flashes.
Operating the appliance |
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15 |
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Setting the time
Step |
Control panel |
Indicator |
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1.Select TIMER cookPilot light for the cooking zone selected
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ing zone |
flashes |
2. |
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Touch or |
00 to 99 minutes |
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After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the timer function
Step |
Control panel |
Indicator |
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1.Select TIMER cookPilot light of cooking zone selected flash-
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ing zone |
es faster |
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Time remaining is displayed |
2. |
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Touch |
The time remaining counts backwards to |
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00. |
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The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step |
Control panel |
Indicator |
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1.TIMER Selecting a Pilot light of the selected cooking zone
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cooking zone |
flashes more quickly |
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Remaining time is displayed |
2. |
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Touch or |
01 to 99 minutes |
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After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
16 Operating the appliance
Displaying the time remaining for a cooking zone
Step |
Control panel field |
Display |
1.TIMER Select cookPilot light of the cooking zone selected
ing zone |
flashes faster |
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The time remaining is displayed |
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
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Step |
Control panel field |
Acoustic signal |
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1. |
Touch |
TIMER |
Acoustic signal to acknowledge. |
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Acoustic signal stops. |
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Operating the appliance |
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17 |
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Automatic switch off
Cooking surface
•If after switching on the cooking surface, a heat setting is not set for a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
•If one or more sensor fields are covered by objects (a pan, cloths, etc.) for longer than approx. 10 seconds, a signal sounds and the cooking surface switches off automatically.
•If all cooking zones are switched off, the cooking surface automatically switches itself off after approx. 10 seconds.
Control panel
•When the appliance is switched off, if one or more of the sensor fields on the control panel are covered for more that 10 seconds, an acoustic signal sounds. The acoustic signal switches itself off automatically when the sensor fields are no longer covered.
Cooking zones
•If one of the cooking zones is not switched off after a certain time, or if the heat setting is not modified, the relevant cooking zone switches off automati-
cally. is displayed. Before being used again, the cooking zone must be set to
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Heat setting |
Switches off after |
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1 - 3 |
6 hours |
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4 |
- 6 |
5 hours |
7 |
- 8 |
4 hours |
9 |
-14 |
1.5 hours |
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18 Tips on cooking and frying
Tips on cooking and frying
3Information about acrylamides
According to the latest scientific research, intensive browning of food, especially in products containing starch, may present a health risk due to acrylamide. Therefore we recommend cooking at low temperatures and not browning foods too much.
Cookware
•You can recognise good cookware from the bottoms of the pans. The bottom should be as thick and flat as possible.
•Cookware made of enamelled steel or with aluminium or copper bottoms can leave discolourations on the ceramic glass surface which are difficult or impossible to remove.
Energy saving
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Always place cookware on the cooking zone before it is switched on.
If possible, always place lids on the pans.
2Switch cooking zones off before the end of the cooking time, to take advantage of residual heat.
2Bottom of pans and cooking zones should be the same size.
Tips on cooking and frying 19
Examples of cooking applications
The information given in the following table is for guidance only.
Heat |
Cooking |
suitable for |
Cook time |
Tips/Hints |
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setting |
process |
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0 |
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Residual heat setting, Off po- |
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sition |
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1 |
Keeping |
Keeping cooked foods warm |
as required |
Cover |
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food warm |
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Melting |
Hollandaise sauce, |
5-25 mins. |
Stir occasionally |
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1-3 |
melting butter, chocolate, |
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gelatine |
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Solidifying |
Fluffy omelettes, baked eggs |
10-40 mins. |
Cook with lid on |
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Simmering rice and milk- |
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Add at least twice as |
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3-5 |
Simmering |
based dishes |
25-50 mins. |
much liquid as rice, stir |
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Heating up ready-cooked |
milk dishes part way |
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meals |
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through cooking |
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Steaming |
Steaming vegetables, fish |
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With vegetables add only |
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5-7 |
20-45 mins. |
a little liquid (a few table- |
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Braising |
Braising meat |
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spoons) |
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Use only a little liquid, e. |
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Steaming potatoes |
20-60 mins. |
g.: max. ¼ l water for |
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7-9 |
Boiling |
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750 g of potatoes |
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Cooking larger quantities of |
60-150 mins. |
Up to 3 l liquid plus in- |
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food, stews and soups |
gredients |
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Gentle |
Frying escalope, veal cordon |
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Turn halfway through |
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9-12 |
bleu, cutlets, rissoles, sausag- |
as required |
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frying |
es, liver, roux, eggs, pancakes, |
cooking |
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doughnuts |
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12-13 |
Heavy |
Hash browns, loin steaks, |
5-15 mins. |
Turn halfway through |
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steaks, Flädle (pancakes for |
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frying |
per pan |
cooking |
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garnishing soup) |
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Boiling |
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Searing |
Boiling large quantities of water, cooking pasta, searing meat (goulash, |
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Deep fry- |
pot roast), deep frying chips |
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ing |
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20 Cleaning and care
Cleaning and care
1Take care! Risk of burns from residual heat.
1Important Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid.
1Important Residues from cleaning agents will damage the appliance. Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1.Wipe the appliance with a damp cloth and a little washing up liquid.
2.Rub the appliance dry using a clean cloth.
Removing deposits
1.Place the scraper on the glass ceramic surface at an angle.
2.Remove residues by sliding the blade over the surface.
3.Wipe the appliance with a damp cloth and a little washing up liquid.
4.Rub the appliance dry using a clean cloth.
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Remove |
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immedi- |
when the appliance has |
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Type of dirt |
using |
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ately |
cooled down |
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sugar, food containing sugar |
yes |
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a scraper* |
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plastics, tin foil |
yes |
--- |
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limescale and water rings |
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yes |
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fat splashes |
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yes |
cleaner for glass ceram- |
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ic or stainless steel* |
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shiny metallic discolouration |
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yes |
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*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops, supermarkets, the parts department of your local Service Force Centre or from www.shop.electrolux.co.uk
3Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
3Scratches or dark stains on the glass ceramic that cannot be removed do not however affect the functioning of the appliance.
What to do if … 21
What to do if …
Problem |
Possible cause |
Remedy |
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The cooking zones will not |
More than 10 seconds have |
Switch the appliance on again. |
switch on or are not function- |
passed since the appliance was |
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switched on |
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The child safety device is |
Deactivate the child safety de- |
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switched on |
vice (See the section “Child |
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safety device”) |
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Several sensor fields were |
Only touch one sensor field |
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touched at the same time |
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Automatic switch off has been |
Remove any objects (pan, |
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triggered |
cloths, etc.) that are lying on |
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the control panel. Switch the |
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|
appliance on again |
|
There is water on the control |
Wipe the control panel |
|
panel or the control panel is |
|
|
covered with fat splashes |
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|
STOP+GO is activated |
Switching off STOP+GO |
Acoustic signal sounds when |
The control panel is wholly or |
Remove objects. |
appliance is switched off |
partly covered by objects. |
|
The residual heat indicator is |
The cooking zone was only on |
If the cooking zone is sup- |
not displaying anything |
for a short time and is there- |
posed to be hot, call your local |
|
fore not hot |
Service Force Centre. |
Acoustic signal sounds and |
The On/Off sensor field has |
Do not place any objects on |
appliance switches itself on |
been covered up, e.g. by a |
the control panel |
and then off again; after 5 |
cloth |
|
seconds another acoustic sig- |
|
|
nal sounds |
|
|
lights up |
Automatic switch-off has |
Switch appliance off. Switch |
|
been triggered |
appliance on again |
and number are displayed |
Electronics fault |
Disconnect the appliance from |
|
|
the electrical supply for a few |
|
|
minutes (Take the fuse out of |
|
|
the house’s wiring system) |
|
|
If after switching on again, |
|
|
is displayed again, call the cus- |
|
|
tomer service department |
If you are unable to remedy the problem by following the above suggestions, please contact your local Service Force Centre.
1Warning! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs.
3If the appliance has been operated incorrectly, the visit from the service technician or dealer may not take place free of charge, even during the warranty period.
22 Disposal
Disposal
2Packaging material
The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at your local waste disposal facilities.
2Old appliance
The symbol W on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Installation Instructions |
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23 |
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|
Installation Instructions
1Safety instructions
Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed. Anti-shock protection must be provided by the installation, for example drawers may only be installed with a protective floor directly underneath the appliance. The cut surfaces of the worktop are to be protected against moisture using a suitable sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.
zRisk of injury from electrical current.
•The electrical mains terminal is live.
•Make electrical mains terminal free of voltage.
•Follow connection schematic.
•Observe electrical safety rules.
•Ensure anti-shock protection by installing correctly.
•The appliance must be connected to the electrical supply by a qualified electrician.
zRisk of injury from electrical current.
•Loose and inappropriate plug and socket connections can make the terminal overheat.
•Have the clamping connections correctly installed by a qualified electrician.
•Use strain relief clamp on cable.
•In the event of single-phase or two-phase connection, the appropriate mains cable of type H05BB-F Tmax 90°C (or higher) must be used.
•If this appliance’s mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°C; or higher). Please contact your local Service Force Center for further advice.
A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm
Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
24 Installation Instructions
Electrical Connection Diagram
For UK only: 230V...240V~
Sticking on the seal
•Clean the worktop in the area of the cut-out section.
•Stick the one-sided self-adhesive sealing tape supplied all the way round the lower edge of the cooking surface along the outer edge of the glass ceramic panel. Do not stretch it. The cut ends should lie in the middle of one side.
When you have cut it to length (add a few mm), press the two ends flush up against one another.
Guarantee/Customer Service |
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25 |
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Guarantee/Customer Service
Great Britain
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
•All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property.
•This guarantee is in addition to your statutory and other legal rights.
•Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
•Products of AEG manufacture which are not marketed by AEG.
Weitere Kundendienststellen im Ausland
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our AEG-Electrolux agents’ own guarantee conditions are applicable. Please obtain further details direct.
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la région sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales. las cuales pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali. Queste condizioni possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários locais, podendo aí ser consultadas.
26 Guarantee/Customer Service
További vevöszolgálati irodák külföldön
Ezekben az országokban a mi AEG-Electrolux vevöszolgálatainknál saját jótállási feltételek alkalmazhatók. A további adatokat kérjük közvetlenül szerezzék be.
Servisne službe
Na garancijskem listu boste našli seznam pooblašèenih servisnih služb AEG-Electrolux.
U.A.E. Abu Dhabi |
Jordan |
Malta |
Universal Trading Company |
Jordan Household |
ITC |
P.O. Box 43 99 |
Supply Co. Ltd. |
International Trading Company |
Tel.: 6335331 |
P.O. Box 3/68 |
White House Building |
Service Center 6733974 |
Amman/Tel.: 69 70 50 |
Mountbatte Street |
|
|
Blata L-Bajda/Tel.: 220644 |
|
|
|
Egypt |
Canada |
Mauritius |
Middle East Commercial |
EURO-LINE Appliances |
Happy World Centre Ltd. |
Center |
2150 Winston PARK Drive 20 |
P.O. 7 54 |
4 Salah El Dein St. - 2nd floor |
Oakville, Ontario L6H 5V1 |
1 Chausee Street |
Heliopolis, Kairo |
Tel.: 905 829 3980 |
Port Louis |
Egypt |
Fax: 905 829 3985 |
Tel.: 25355 |
Tel.: 2024181719 |
|
|
|
|
|
Australia |
Korea (South) |
Namibia |
The Andi-Co Group |
Core Incorp. |
AEG NAMIBIA (PTY) |
1 Stamford Road |
3/F Chewoo Bldg. |
LIMITED-Jeppe Street |
Oakleigh VIC 3166 |
200 Nonhyun-Dong |
Northern Industrial Area |
Tel.: (03) 9569 1255 |
Kangnam-Ku 135-010 |
Windhoek |
Fax: (03) 9569 1450 |
Seoul |
Tel.: (061) 21-6082/4 |
www.andico.com.au |
Telefon 82 2 549 89 61 |
Fax: (061) 217838 |
Bahrain/Arabian Gulf |
Croatia |
New Zealand |
A.A. Zayani & Sons |
Electrolux D.O.O. |
Monaco Corporation Ltd. |
P.O. Box 9 32 |
Suplova 7 |
10 Rothwell Avenue |
Bahrain |
10000 Zagreb |
Albany - Auckland |
Tel.: 17311124 |
Tel.: 1 61 19512 |
4399 Auckland 1 |
|
Fax: 1 61 19513 |
New Zealand |
|
|
Tel.: 00 64-92 59 11 11 |
|
|
Fax: 00 64-92 59 11 12 |
Bulgaria |
Kuwait/Arabian Gulf |
Syria |
Electrolux Bulgaria E.O.O.D. |
Ali Al-Ghanim Est. |
WATTAR CO. |
91 Levski Blvd. |
P.O. Box 21540 - Safat |
P.O. Box 36109 |
1000 Sofia |
Tel.: 4822190 |
Mazzeh - Damascus |
Tel.: 2 806676 |
Fax: 4820116 |
Direct Phone: 00963116132649 |
Fax. 2 980 5276 |
|
Fax: 00963116119537 |
Cyprus |
Lebanon |
Iran |
Hadjikyrlakos & Sons Ltd. |
Adib & Assaferi |
ARIAN International Development |
Prodromou 121 |
P.O. Box 539 |
Co. |
P.O. Box 21587 |
Tripoli |
AEG Showroom |
Nicosia 1511 |
|
Shariati, Balatar as Safar |
Service Telephones: |
|
Teheran / Iran |
Nicosia 02 481226 |
|
Phone No. Showroom: |
Limassol 05 562182 |
|
021 / 285 513 / 4 |
Larnaca 04 633929 |
|
Phone No. Service: |
Paphos 06 932 699 |
|
021 / 312 27 67 / 8 |
|
|
Guarantee/Customer Service |
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27 |
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Estonia |
Latvia |
Poland |
|
|
Electrolux Estonia Ltd. |
Electrolux Latvija Ltd. |
Electrolux Poland Sp. zo.o. |
|
|
Mustamäe tee 24 |
Kr.Barona iela 130/2 |
ul. Domaniewska 41 |
|
|
EE0006 Tallinn |
Riga, LV-1012 |
02-034 Warszawa |
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|
Tel.: (372) 6 650 090 |
Tel.: 371 7313626 |
tel.: 022 874 33 33 |
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|
Fax: (372) 6 650 092 |
Fax: 371 7845954 |
fax: 022 874 33 00 |
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|
Hong Kong |
Lithuania |
Russia |
|
|
Dah Chong Hong Ltd. |
Electrolux Lithuania |
Electrolux Russia Ltd. |
|
|
20 Kai Cheung Road |
Verkui 29 |
16 Olympiysky prospekt |
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|
Kowloon Bay |
2600 Vilnus |
129090 Moscow |
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Kowloon - Hong Kong |
Tel.: 372 272 3326 |
Tel.: (095) 937 7837 |
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|
Tel.: 0085222621620 |
Fax: 372 272 3366 |
Fax: (095) 926 5513 |
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Fax: 0085227550333 |
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Israel |
Malaysia |
Saudi Arabia |
|
|
Evis Ltd. |
Arzbergh Engineering |
Awad Badi Nahas Est |
|
|
Tadiran-Ampa Service |
No. 49A/B, Jalan Petaling |
Shara Siteen |
|
|
10 Gibonay Israel Street |
Utama 7 |
Jeddah 21463 |
|
|
New Industrial Zone |
4600 Petaling Jaya |
Phone: 6646583 |
|
|
Netanya, 42504 |
Tel.: 3 795 1084 |
Alia Trading Co |
|
|
Israel |
Fax: 3 795 1082 |
Mecca Road |
|
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|
Riyadh 11491 |
|
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Phone 4645977 |
|
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Japan |
Singapore |
Slovenia |
|
|
Electrolux Japan Ltd. |
Group Pte Ltd. |
Electrolux Slovenia D.O.O. |
|
|
Domestic Appliances |
833 Bukit Timah Road |
Traska Ul. 132 |
|
|
Department |
Unit no. 01-11 Royalville |
1000 Ljubljana |
|
|
Maruzen Showa Warehouse |
279887 Singapore |
Tel.: 61 1234 137 |
|
|
Building |
Tel.: 0065 64638484 |
Fax: 61 1234 238 |
|
|
Tookai 4-5-12, Ota-ku |
Fax: 0065 64638488 |
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|
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143-006 Tokyo |
|
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Tel.: 0120-13-7117 |
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Fax: 03-3790-5257 |
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Thailand |
Slovakia Rep. |
South Africa |
|
|
Olympia Thai Tower, 444 |
Electrolux Slovakia S.R.O. |
AEG (Pty) Ltd. |
|
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Rachadapiser Road |
Seberiniho 1 |
55, 12th Road |
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SamsennokHuaykwang |
821 03 Bratislava |
P.O. Box 1 02 64 |
|
|
10320 Bangkok |
Tel.: 02 4333 4322, 4355 |
Kew/Johannesburg 2000 |
|
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Thailand |
Fax: 02 4333 6976 |
Tel.: 8069111 |
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Tel.: 006625136111 |
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Fax: 006625136334 |
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Hungary |
Czech Rep. |
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Electrolux Lehel KFT |
ELECTROLUX DOMÁCå |
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Erzsébet Királyné útja 87. |
SPOTØEBIÈE CZ |
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1142 Budapest |
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DIVIZE ELECTROLUX S.R.O. |
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Tel.: 00361/467-3200 |
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Customer Centre |
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Hanusova ul. |
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140 21 Praha 4 |
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Tel.: 2 6112 6112 |
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Telefax: 2 6112 3504 |
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28 Guarantee/Customer Service
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:
•The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid purchase document issued by the seller of the appliance.
•The appliance guarantee is for the same period and to the same extent for labour and parts as exists in your new country of residence for this particular model or range of appliances.
•The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred to another user.
•The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.
•The appliance is installed in accordance with all relevant regulations in force within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
Service and Spare Parts 29
Service and Spare Parts
If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading „What to do if...“
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code.
2.Your telephone number.
3.Clear and concise details of the fault.
4. |
The model and serial number of the appliance (found on the rating plate) |
5. |
The purchase date. |
Please note that a valid purchase receipt or guarantee documentation is required for inguarantee service calls.
Customer Care
For general enquiries concerning your AEG appliance, or for further information on AEG products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk.
Customer Care Department |
For Customer Service in the Republic of |
Major Appliances |
Ireland please contact us at the address be- |
AEG Domestic Appliances |
low: |
Addington Way |
AEG/ Electrolux Group (Ire) Ltd |
Luton |
Long Mile Road/ Dublin 12 |
Bedfordshire, LU4 9QQ |
Republic of Ireland |
Tel: 08705 350350 (*) |
Tel: +353 (0) 1 4090754 |
|
Email: service.eid@electrolux.ie |
(*) Calls may be recorded for training purposes