Page 1
69802 G
Operating Instructions Gas hob
GB
IE
Page 2
Important Safety Information
You MUST read these warnings carefully before installing or using the
hob. If you need assistance, contact our Customer Care Department on
08705 350350
Installation
! This appliance must be installed and serviced by a competent person as stated in the
Gas Safety ( Installation and Use) Regulations Current Editions and the IEE Wiring
Regulations.
! For appliances installed in the Republic of Ireland please refer to NSAI-Domestic Gas
Installations I.S.813 Current Editions and the ETCI Rules for Electrical Installations.
! Remove all packaging before using the hob.
! Ensure that the gas and electrical supply complies with the type stated on the rating
plate, located near the gas supply pipe.
! Do not attempt to modify the hob in any way.
Child Safety
! This hob is designed to be operated by adults. Do not allow children to play near or
with the hob.
! This appliance is not intended for use by children or other persons whose physical,
! The hob gets hot when it is in use. Children should be kept away until it has cooled.
! Children can also injure themselves by pulling pans or pots off the hob.
During Use
! This hob is intended for domestic cooking only. It is not designed for commercial or
! This appliance is not connected to a combustion products evacuation device. It must
! When in use a gas cooking hob will produce heat and moisture in the room in which
2
sensory or mental capabilities or lack of experience and knowledge prevents them
from using the appliance safely without supervision or instruction by a responsible
person to ensure that they can use the appliance safely.
industrial purposes.
be installed and connected in accordance with current installation regulations. Particular
attention shall be given to the relevant requirements regarding ventilation.
Page 3
it has been installed. Ensure there is a continuous air supply, keeping air vents in
good condition or installing a cooker hood with a venting hose.
! When using the hob for a long period time, the ventilation should be improved, by
opening a window or increasing the extractor speed.
l Do not use this hob if it is in contact with water. Do not operate the hob with wet hands.
! Ensure the control knobs are in the ‘OFF’ position when not in use.
! When using other electrical appliances, ensure the cable does not come into contact
with the hot surfaces of the cooking appliance.
! Unstable or misshapen pans should not be used on the hob as unstable pans can
cause an accident by tipping or spillage.
! Never leave the hob unattended when cooking with oil and fats.
! Never use plastic or aluminium foil dishes on the hob.
! Perishable food, plastic items and areosols may be affected by heat and should not
be stored above or below the hob unit.
Service
! This hob should only be repaired or serviced by an authorised Service Engineer and
only genuine approved spare parts should be used.
Environmental Information
"
! After installation, please dispose of the packaging with due regard to safety and the
environment.
! When disposing of an old appliance, make it unusable, by cutting off the cable.
! The symbol on the product or on its packaging indicates that this product may
not be treated as household waste. Instead it shall be handed over to the applicable
collection point for the recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be
caused by inappropriate waste handling of this product. For more detailed information
about recycling of this product, please contact your local city office, your household
waste disposal service or the shop where you purchased the product.
Keep this instruction book for future reference and ensure it is passed on to
any new owner.
These instructions are only valid for countries whose identification symbols are shown on
the inside cover of this instruction booklet and on the appliance itself.
3
Page 4
Contents
Important Safety Information ................................................................................ 2
Instructions for the User ........................................................................................ 5
Description of the Hob ............................................................................................... 5
Operation.................................................................................................................... 6
Maintenance and Cleaning ....................................................................................... 7
Something Not Working? ........................................................................................... 9
Instructions for the Installer ............................................................................... 10
Engineer technical data ........................................................................................... 10
Important safety requirements ................................................................................. 11
Location .................................................................................................................... 12
Installation ................................................................................................................ 13
Gas Connection ............................................................................................ 14
Cut Out Size .................................................................................................. 15
Building In ................................................................................................................. 15
Electrical connections ............................................................................................. 17
Wiring diagram ......................................................................................................... 18
Fault Finding ............................................................................................................ 19
Commissioning ........................................................................................................ 22
Conversion from Natural Gas to LPG ...................................................................... 23
Guarantee Conditions .............................................................................................. 24
Service and Spare Parts .......................................................................................... 25
Customer Care ......................................................................................................... 25
European Guarantee ............................................................................................... 26
Guide to Use the instructions
The following symbols will be found in the text to guide you throughout the Instructions:
Safety Instructions
Step by step instructions for an operation
##
#
##
Hints and Tips
Environmental Information
"
This appliance is manufactured according to the following EEC directives:
73/23 EEC - 90/683 EEC - 93/68 EEC 89/336 EEC - 90/396 EEC,
current edition.
4
Page 5
Description of the Hob
13
1. Hob Top
2. Rapid Burner
3. Semi-rapid Burners
4. Auxiliary Burner
5. Control knob for back right burner (semi-rapid)
6. Control knob for back left burner (semi-rapid)
7. Control knob for front left burner (rapid)
8. Control knob for front right burner (auxiliary)
3
5
6
7
8
4
2
INSTALLATION
Any gas installation must be carried out by a competent person, and in
accordance with existing rules and regulations.
The relevant instructions are to be found in the second section of this manual.
Please, ensure that, once the hob is installed, it is easily accessible for the
engineer in the event of a breakdown.
WHEN THE HOB IS FIRST INSTALLED
Once the hob has been installed, it is important to remove any protective
materials, which were put on in the factory.
5
Page 6
Operation
Hob burners
To light a burner:
! Push in the relevant control knob
and turn it to maximum position.
! Upon ignition, keep the knob
pushed down about 5 seconds.
This will allow the
"thermocouple" (see diagram-
letter D) to be heated and the
safety device to be switched off,
otherwise the gas supply would
be interrupted.
! Then adjust the flame as required.
! If the burner does not ignite, turn the control knob to zero, and try again.
Each control knob is equipped with a pilot light which gradually lights up
according to the heat level that you select with the control knob.
When switching on the mains, after installation or a power cut, it is quite
normal for the spark generator to be activated automatically.
To ensure maximum burner efficiency, you should only use pots and pans
with a flat bottom fitting the size of the burner used (see table).
A - Burner cap
B - Burner crown
C - Ignition electrode
D - Thermocouple
Burner minimum maximum
diameter diameter
Large (rapid) 160 mm. 260 mm.
Medium (semi-rapid) 120 mm. 220 mm.
Small (Auxiliary) 80 mm. 160 mm.
As soon as a liquid starts boiling, turn down the flame so that it will barely
keep the liquid simmering.
If you use a saucepan which is smaller than the recommended size, the
flame will spread beyond the bottom of the vessel, causing the handle to
overheat.
Take care when frying food in hot oil or fat, as the overheated splashes could
easily ignite.
If the control knobs become difficult to turn, please contact your local Service
Force Centre.
6
Page 7
Maintenance and Cleaning
Before any maintenance or cleaning can be carried out, you must DISCONNECT the
hob from the electricity supply.
The hob is best cleaned whilst it is still warm, as
spillage can be removed more easily than if it is left to
cool.
The Hob Top
Regularly wipe over the hob top using a soft cloth
well wrung out in warm water to which a little wasing
up liquid has been added. Avoid the use of the
following:
- household detergent and bleaches;
- impregnated pads unsuitable for non-stick
saucepans;
- steel wool pads;
- bath/sink stain removers.
Should the hob top become heavily soiled, the
following product s are recommended:
- for stainless steel hobs use a proprietary stainless
steel cleaner;
- for other hobs use Hob Brite or Bar Keepers Friend.
If scratches or cracks are noticed, disconnect
the appliance from the electrical supply to avoid
the risk of electric shock and call your nearest
Service Force Centre.
YES
NO
Fig. 2
Fig. 1
Pan Supports
To keep the pan supports in the correct position, they
are mounted on metal pins located in the back of the
hob. To ensure a better cleaning, pan supports can
be removed from the hob. Lift up the pan suports
keeping them in horizontal position as shown in fig.
1.
Avoid lifting the pan supports at an angle, as this will put strain on the metal
pins. This may damage the pins and cause them to break.
After cleaning the hob, ensure the pan supports are properly placed as shown in fig. 2.
The pan supports are dishwasher proof. If washing them by hand, take care when drying
them as the enamelling process occasionally leaves rough edges. If necessary, remove
stubborn stains using a paste cleaner.
Fig. 2
7
Page 8
The Burners
The burner caps and crowns can be removed for cleaning. Wash the burner caps and
crowns using hot soapy water, and remove marks with a mild paste cleaner. A well
moistened soap impregnated steel wool pad can be used with caution, if the marks are
particularly difficult to remove.
After cleaning, be sure to wipe dry with a soft cloth.
Ignition electrode
The electric ignition is obtained through a ceramic "electrode" and a metal electrode (see
figure-page 6 - letter C).
Keep these components well clean, to avoid difficult lighting, and check that the burner
crown holes are not obstructed.
8
Page 9
Something Not Working?
If the hob is not working correctly, please carry out the following checks before
contacting your local Service Force Centre.
SYMPTOM
$ There is no spark when lighting the
gas
$ The gas ring burns unevenly
SOLUTION
% Check that the unit is plugged in and
the electrical supply is switched on
% Check that the RCCB has not tripped
(if fitted)
% Check the mains fuse has not blown
% Check the burner cap and crown
have been replaced correctly, e.g.
after cleaning.
% Check the main jet is not blocked and
the burner crown is clear of food
particles.
% Check the burner cap and crown
have been replaced correctly, e.g.
after cleaning.
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Page 10
Instructions for the Installer
Instructions for the Installer
Engineer technical data
OVERALL DIMENSIONS Width: 580 mm.
Depth: 510 mm.
Height: 88 mm.
CUT OUT DIMENSIONS Width: 550 mm.
Depth: 470 mm.
Thickness: 30 mm.
SUPPLY CONNECTIONS Gas:
RC 1/2 inch (1/2 inch male) Rear right hand corner
Electric:
230 V 50 Hz supply, 3 core flexible cable with
non rewireable plug fitted with a 3 amp cartridge fuse.
HEAT INPUT
Rear Left Burner 1.9 kW (6483 BTU/HR)
(semi rapid)
Front Left Burner 2.9 kW Natural Gas (9895 BTU/HR)
(rapid) 2.7 kW L.P.G. (9212 BTU/HR)
Rear Right Burner 1.9 kW (6483 BTU/HR)
(semi rapid)
Front Right Burner 1.0 kW (3412 BTU/HR)
(auxiliary)
Burner Dia. Tap By-pass
1/100 mm
Auxiliary 28
Semi-rapid 32
Rapid 42
Aeration adjustment none
10
APPLIANCE CLASS 3
APPLIANCE
CATEGORY
II2H3+
GAS SUPPLY
Natural gas G20 / 20mbar
Page 11
Instructions for the Installer
TYPE OF GAS
NATURAL GAS
20 mbar
VALUE =
37.78 MJ/m
Ws - 50.7 MJ/ m
28-30/37 mbar
49.92 MJ/Kg
3
LPG GAS
VALUE =
BURNER RAPID SEMI-RAPID AUXILIARY
POSITION MAX MIN MAX MIN MAX MIN
NOMINAL THERMAL
POWER kW 2 . 9 0.75 1.9 0.45 1.0 0.33
NOMINAL FLOW
RATE m3/h 0.276 0.062 0.181 0.043 0.095 0.031
NOZZLE REFERENCE 119 Adjust. 96 Adjust. 70 Adjust.
3
1/100 mm
NOMINAL THERMAL
POWER kW 2 . 7 0.75 1.9 0.45 1.0 0.33
NOMINAL FLOW
RATE g/h 195 46.8 137 32.4 72 23.8
NOZZLE REFERENCE 86 40 71 32 50 28
1/100 mm
(large) (medium) (small)
Important safety requirements
This hob must be installed in accordance with the Gas Safety (Installation and
Use) Regulations (Current Edition) and the IEE Wiring Regulations (Current Edition).
For appliances installed in the Republic of Ireland please refer to NSAI- Domestic
Gas Installation I.S. 813 Current Editions and the ETCI Rules for Electrical
Installations.
Detailed recommendations are contained in the following British Standards Codes
Of Practice: B.S. 6172/ B.S. 5440, Par. 2 and B.S. 6891 Current Editions.
Provision for ventilation
The hob should not be installed in a bed sitting room with a volume of less than 20
3
m
. If it is installed in a room of volume less than 5 m3 an air vent of effective area of
2
110 cm
air vent of effective area of 50 cm
air is required.
However, if the room has a door which opens directly to the outside no air vent is
required even if the volume is between 5 m
If there are other fuel burning appliances in the same room, B.S. 5440 Part 2
Current Edition, should be consulted to determine the requisite air vent
requirements.
For appliances installed in the Republic of Ireland please refer to the NSAI-
Domestic Gas Installation I.S. 813 Current Editions Table Four.
is required. If it is installed in a room of volume between 5 m3 and 10 m3 an
2
is required, while if the volume exceeds 11 m3 no
3
and 11 m3.
11
Page 12
Instructions for the Installer
Location
The hob may be located in a kitchen, a kitchen/diner or bed sitting room, but not in a
bathroom or shower room.
Before making the cut out in the worktop ensure that there is a minimum distance of
55 mm. between the rear edge of the hob and the wall.
A minimum distance of 100 mm. must be left between the side edges of the hob and
any adjacent cabinets or walls.
The minimum distance combustible material can be fitted above the hob in line with
the edges of the hob is 420 mm. If it is fitted below 420 mm. a space of 50 mm. must
be allowed from the edges of the hob.
The minimum distance combustible material can be fitted directly above the hob is
700 mm.
For appliances installed in the Republic of Ireland please refer to NSAI- Domestic
Gas Installation I.S 813 Current Edition Section 7- Permitted Locations of Appliance.
CLEARANCES REQUIRED
WHEN FITTING THE GAS HOB
WITHOUT A COOKER HOOD ABOVE
CLEARANCES REQUIRED
WHEN FITTING THE GAS HOB
WITH A COOKER HOOD ABOVE
700 mm
FO 0813FO 0812
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Page 13
Instructions for the Installer
Installation
IMPORTANT
This hob must be installed by a competent person to the relevant Gas
Standards.
Any gas installation must be carried out by a registered competent person.
The manufacturer will not accept liability, should the above instructions or any of the
other safety instructions incorporated in this book be ignored.
FO 0264
A) End of shaft with nut
B) Washer
C) Elbow
On the end of the shaft, which includes the GJ 1/2" threaded elbow, adjustment is
fixed so that the washer is fitted between the components as shown in the diagram.
Screw the parts together without using excessive force.
13
Page 14
Instructions for the Installer
Gas Connection
Connection to the gas supply should be with either rigid or semi-rigid pipe, i.e. steel or
copper.
The connection should be suitable for connecting to RC 1/2 (1/2 BSP male thread).
When the final connection has been made, it is essential that a thorough leak test is
carried out on the hob and installation.
Ensure that the main connection pipe does not exert any strain on the hob.
It is important to install the elbow correctly, with the shoulder on the end of the
thread, fitted to the hob connecting pipe.
Failure to ensure the correct assembly will cause leakage of gas.
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Page 15
Cut Out Size
The dimensions of the cut-out are given in the diagram.
Building In
Building over a cupboard or
drawer
If the hob is to be installed
above a cupboard or drawer it
will be necessary to fit a heat
resistant board below the base
of the hob on the underside of
the work surface.
It is also recommended to carry
out the electrical connection to
the hob as shown in diagrams
1 and 2.
580
Instructions for the Installer
510
470
550
1
FO 0763
FO 2847
2
FO 0764
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Page 16
Instructions for the Installer
Building over a kitchen unit with door
Proper arrangements must be taken in
designing the furniture unit, in order to
avoid any contact with the bottom of the
hob which can be heated when it is
operated. The recommended solution is
shown in diagram 3.
The panel fitted under the hob ("a")
should be easily removable to allow easy
access if technical assistance is needed.
The space behind the kitchen unit ("b")
can be used for connections.
Fitting the hob to the worktop
Before fitting the hob into the cut out,
an adhesive seal must be fitted to the
underside outside edge of the hob. It is
essential that no gaps are left in this seal in
order to prevent spillage near the hob
seeping into the cabinet below.
3
FO 1013
Dimensions are given in mm.
16
1) Remove the pan supports, the
##
#
##
burners caps and crowns and turn the hob
upside down, taking care the ignition
candles are not damaged in this operation.
2) Place the relevant sealing all around
the glass top edge, taking care that the
sealings meet without overlapping (Fig. 8).
3) Place the hob in the cut out, taking
care of its centring.
4) Fix the hob with the relevant screws
(Fig. 9).
FO 2108
a
a) Sealing gasket
Page 17
Instructions for the Installer
Electrical connections
Any electrical work required to install this hob should be carried out by a qualified
electrician or competent person, in accordance with the current regulations.
THIS HOB MUST BE EARTHED.
The manufacturer declines any liability should these safety measures not be observed.
This hob is designed to be connected to a 230 V 50 Hz AC electrical supply.
Before switching on, make sure the electricity supply voltage is the same as that
indicated on the hob rating plate. The rating plate is located on the bottom of the
hob. A copy is attached on the back cover of this book.
The hob is supplied with a 3 core flexible supply cord incorporating a 3amp plug
fitted. In the event of having to change the fuse, a 3amp ASTA approved (BS 1362)
fuse must be used.
Should the plug need to be replaced for any reason, the wires in the mains lead are
coloured in accordance with the following code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
1) Connect the green and yellow (earth) wire
to the terminal in the plug which is marked
with the letter 'E' or the earth symbol
or coloured green and yellow.
2) Connect the blue (neutral) wire to the
terminal in the plug which is marked with
the letter 'N' or coloured black.
3) Connect the brown (live) wire to the terminal
in the plug which is marked with the letter 'L' or coloured red.
Upon completion there must be no cut, or stray strands of wire present and the cord
clamp must be secure over the outer sheath.
In the event of having to change the fuse, a 3amp ASTA approved (BS 1362) fuse
must be used.
FO 0390
A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of safely.
17
Page 18
Instructions for the Installer
Permanent Connection
In the case of a permanent connection, it is necessary that you install a double pole
switch between the hob and the electricity supply (mains), with a minimum gap of 3
mm. between the switch contacts and of a type suitable for the required load in
compliance with the current electric regulations.
The switch must not break the yellow and green earth cable at any point.
Ensure that the hob supply cord does not come into contact with surfaces with
temperatures higher than 50 deg. C.
Replacement of the cable
The connection of the voltage cable to the appliance's terminal block is of type "Y".
This means that its replacement requires the specific equipment of a technician.
In this case, only cable types H05RR-F, H05 V2V2-F (T90) or H05 BB-F must be
used. The cable section must be suitable to the voltage and the working temperature.
The yellow/green earth wire must be approximately 2 cm. longer than the phase
wires.
Wiring diagram
18
1. TAPS IGNITOR SWITCHES
2. IGNITOR UNIT
3. LED POWER INDICATORS
Page 19
Instructions for the Installer
Fault Finding
Preliminary Electrical Systems Check
START
Isolate appliance
and carry out:
A: Earth Continuity
check.
Brown
Brown
Blue
Blue
Green
Yellow
Green
Yellow
NO YES
Has inlet fuse blown?
NO YES
Inlet wiring
faulty.
Rectify any
fault.
Isolate appliance and
carry out:
B: Insulation check.
Rectify any fault
including replacing
fuses as necessary.
Carry out:
C: Polarity check.
PLUG (with cover removed)
Earth Wire
Green/Yellow
Neutral Wire
Blue
Carry out:
D: Resistance to
Earth check.
Electricity supply
should now be
satisfactory.
( )
FUSE
SOCKET
(face view)
N
( )
E
L
19
Page 20
Instructions for the Installer
A. EARTH CONTINUITY CHECK
Appliance must be electrically disconnected - meter set on Ω (Ohms) x 1 scale and
adjust zero if necessary.
— Test leads from any appliance earth point to earth pin on plug. Resistance should
be less than 0.1 Ω (Ohm), check all earth wires for continuity and all contacts
are clean and tight.
B. INSULATION CHECK
Appliance electrically disconnected, all switches ON.
a) meter set on Ω (Ohms) x 1 scale.
Test leads from L to N in appliance terminal block. If meter reads «0» then there
is a short circuit.
b) meter set on Ω (Ohm) x 100 scale.
Repeat test with leads from L to E. If meter reads less than ∞ (infinity) there is a
fault.
NOTE - Should it be found that the fuse has failed but no fault is indicated - a detailed
continuity check (i.e. by disconnecting and checking each component) is required to trace
the faulty component.
It is possible that a fault could occur as a result of local burning/arcing but no fault could be
found under test. However a detailed visual inspection should reveal evidence of burning
around the fault.
20
Page 21
Instructions for the Installer
Ignition System / Gas Ignition
Ignitor does not spark
NO
Check plug top fuse and
replace if necessary
Check polarity and earth
continuity of supply point
Check earth continuity
of appliance
Check continuity from 'N' on the
mains connector block and "O" on
the ignitor unit
YES
Check gas supply at
burner
Light burner manually
Check by pass simmer
adjusted
Check position of the
electrode
Check continuity from the tip of
each electrode to the terminals 1
to 4 on the ignitor unit
Check fitting of
burners
Check continuity from 'L' on the
mains connector block and the
taps ignition switches
Check continuity from ignition
switches connector to ignitor unit
Check for breaks in the insulation
of the HT leads
Change the taps ignition
switches
Change the ignitor unit
21
Page 22
Instructions for the Installer
Commissioning
When the hob has been fully installed it will be necessary to check the minimum flame
setting. To do this, follow the procedure below.
1) Turn the gas tap to the MAX position and ignite.
##
#
##
2) Set the gas tap to the MIN flame position then turn the control knob from MIN to
MAX several times. If the flame is unstable or is extinguished follow the procedure
below.
Procedure:
1) Re-ignite the burner and set to
##
#
##
MIN.
2) Remove the control knob.
3) To adjust, use a thin bladed
screwdriver and turn the
adjustment screw (it can be
located down the centre of the gas
tap shaft or on the tap body,
according to the different models
- see diagram) until the flame is
steady and does not extinguish,
when the knob is turned from MIN
to MAX. Repeat this procedure for
all burners.
Minimum adjustment screw
Pressure Testing
1) Remove left hand pan support and front left burner cap and crown.
##
#
##
2) Fit manometer tube over the injector.
3) Turn on the burner gas supply and ignite another burner supply.
The pressure reading should be nominally 20 mbar and must be between 17 mbar
and 25 mbar.
4) Turn off the burner supplies.
22
Page 23
Instructions for the Installer
Conversion from Natural Gas to LPG
IMPORTANT
The replacement/conversion of the gas hob should only be undertaken by a competent
person.
It is important to note that this model is designed for use with natural gas but can be
converted for use with butane or propane gas providing the correct injectors are fitted and
the gas rate is adjusted to suit.
Method
1) Ensure that the gas taps are in the 'OFF' position
##
#
##
2) Isolate the hob from the electricity supply
3) Remove all pan supports, burner caps, rings, crowns and control knobs.
4) With the aid of a 7mm box spanner the burner injectors can then be unscrewed and
replaced by the appropriate LPG injectors.
To adjust the gas rate
With the aid of a thin bladed screwdriver completely tighten down the by pass
adjustment screw. Upon completion stick the replacement rating plate on the under
side of the hob.
23
Page 24
Guarantee Conditions
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the purchase this AEGElectrolux appliance or any part thereof is pro-ved to be defective by reason only of faulty
workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the elec-tricity supply stated on
the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with
the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by
any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under this guarantee
• Any appliance or defective part replaced shall become the Company’s property.
• This guarantee is in addition to your statutory and other legal rights..
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neg-lect, the replacement of
any light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to
appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are subject
to rental agreements.
• Products of AEG-Electrolux manufacture which are not marketed by AEG-Electrolux.
24
Page 25
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts,
please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your
postcode area.For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www.serviceforce.co.uk
For Customer Services in the Republic of Ireland please contact us at the address
below:
AEG-Electrolux
Electrolux Groupl (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel +353 (0) 1 4090 754
Email service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read the details under the heading
“Something not working”
When you contact the Service Centre, you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label on the back of this instruction
booklet)
5. Date of purchase
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on
Electrolux products please contact our Custo-mer Care Department by letter or telephone
at the address below or vi-sit our website at www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel : 08705 350350*
* calls to this number may be recorded for training purposes.
25
Page 26
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this
user manual, for the period specified in the appliance guarantee or otherwise by law. If
you move from one of these countries to another of the countries listed be-low the appliance
guarantee will move with you subject to the following qualificati-ons:
• The appliance guarantee starts from the date you first purchased the appliance which
will be evidenced by production of a valid purchase document issued by the seller of
the appliance.
• The appliance guarantee is for the same period and to the same extent for labour and
parts as exists in your new country of residence for this particular model or range of
appliances.
• The appliance guarantee is personal to the original purchaser of the appliance and
cannot be transferred to another user.
• The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.
• The appliance is installed in accordance with all relevant regulations in force within
your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by
law.
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www.aeg-electrolux.co.uk
Grafiche MDM - Forlì
35686-0004 10/06
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