TQ600
User Manual
Proximity
Terminal
Fingerprint
Terminal
Magnetic Stripe/
BarcodeTerminal
FCC Warning:
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canada
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe A est conforme a la norme NMB-003 Du Canada.
Lithium Battery Caution:
The circuit board on this terminal is populated with a lithium battery to protect data or programs stored in the Random Access Memory (RAM). Do not, under any circumstances, attempt to replace the lithium battery in the terminal. Failure to comply may invalidate your warranty. Battery replacement should be done by qualified personnel wearing the proper eye protection.
CAUTION: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instruction.
This product utilizes a battery that contains Perchlorate Material. Perchlorate Material – special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate
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Declaration of Conformity According To EMC Directive 89/336/EEC
We declare under our sole responsibility that the U600 Finger Print reader and/or U600P Proximity reader and/or data recording equipment to which this declaration relates are in conformity with the following standards:
EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards.
Raleigh, North Carolina USA
February 15, 2012
All Rights Reserved. © COPYRIGHT 2008
Acroprint Time Recorder Company
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Contents |
|
Getting Started ...................................................... |
1 |
Terminal Configurations .......................................................... |
1 |
Operator Panel LEDs ............................................................... |
2 |
Menu Tree .............................................................. |
3 |
Basic Concepts....................................................... |
7 |
User Enrollment: Fingerprints ................................................ |
7 |
User Identification / Verification .............................................. |
7 |
Threshold............................................................................... |
8 |
User ID (PIN number)............................................................. |
9 |
Privilege Levels....................................................................... |
9 |
Start-up ............................................................................... |
10 |
Enrolling – Fingerprint Terminals........................ |
11 |
Fingerprint Enrollment Tips ................................................... |
11 |
Enrolling Users – Fingerprint Terminals................................... |
13 |
Fingerprint Enrollment ......................................................... |
13 |
Testing a Fingerprint Enrollment .......................................... |
15 |
Enrolling Auxiliary Fingerprints............................................. |
15 |
Password Enrollment............................................................ |
16 |
Fingerprint & Password ........................................................ |
17 |
Change Password................................................................. |
19 |
User Verification Types.......................................................... |
20 |
Fingerprint Verification......................................................... |
20 |
Password Verification ........................................................... |
22 |
Enrolling – Badge Terminals ............................. |
24 |
Badge/Card Enrollment.............................................................. |
24 |
Password Enrollment ................................................................. |
25 |
Proximity Badge & Password Enrollment ................................... |
26 |
Change Password ...................................................................... |
27 |
Privilege Levels.................................................... |
28 |
Enroll w/ Privilege Level ........................................................ |
28 |
Delete User Data.................................................. |
30 |
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Options................................................................. |
31 |
System Options ..................................................................... |
31 |
Set Date & Time ........................................................................ |
32 |
Changing the Time Format ........................................................ |
32 |
Changing the Language............................................................. |
32 |
Changing the Date Format......................................................... |
33 |
Daylight Savings Time (DST) ..................................................... |
34 |
Advanced Options...................................................................... |
35 |
Power Management............................................................... |
37 |
Communication Options......................................................... |
38 |
Log Options .......................................................................... |
39 |
Auto Test .............................................................................. |
40 |
System Information............................................. |
41 |
View Time and Attendance Records.................... |
43 |
Review All Attendance Records............................................... |
43 |
Review Individual Attendance Records.................................... |
44 |
Browsing Attendance Records ................................................ |
44 |
Cleaning the TQ600 ............................................. |
46 |
Troubleshooting................................................... |
47 |
Appendix .............................................................. |
49 |
USB Flash Drive Management................................................. |
49 |
Bell Schedule ........................................................................ |
49 |
Reserve Battery (Mini-UPS) .................................................... |
49 |
UPS Operational State: .......................................................... |
49 |
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1
Getting Started
Important!
Do not attempt to service the TQ600 yourself. Opening the terminal will void the warranty. Always follow the instructions in the user guide.
•Do not place the terminal in direct sunlight. Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail. The terminal is designed for indoor use in a temperature range of 32-104º F (0-40º C). Keep the terminal away from heat sources such as radiators.
•The terminal warranty does not cover defects or damages arising from improper installation, improper storage, abuse, ordinary wear or unauthorized service.
Terminal Configurations
The TQ600 is available in four reader options: fingerprint, proximity badge, magnetic stripe badge and barcode card reader. The fingerprint reader provides the most secure user verification as it uniquely identifies each user. The badge is a faster method of verifying a user since you only need place your proximity badge near/in front of the reader or slide your barcode/magnetic stripe badges through the reader.
This manual provides information for all TQ600 terminal configurations. Sections specifically about fingerprint verification or proximity/magnetic stripe/barcode badge verification will pertain only to the corresponding terminal.
Note: There are Menu variations between models since features and options are different between models.
1
Operator Panel LEDs
1) Normal Operation.
Green light blinks each second.
2)Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds
3)Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds
Note: Contact Acroprint support if you receive any LED sequence other than those listed above.
2
2
Menu Tree
User Manage
Options
Menu
PenDrive Mng
Sys Info
3
Menu Level 1 |
Menu Level 2 |
Menu Level 3 |
Reg Badge
Enroll FP (FIU)
Enroll User Enroll Pwd
Reg Badge&Pwd
FP & Pwd (FIU)
|
Reg Badge |
|
Enroll FP (FIU) |
Enroll Admin |
Enroll Pwd |
|
Reg Badge&Pwd |
User Manage |
FP & Pwd (FIU) |
Delete User |
|
Browse ATTLogs |
|
4
Menu Level 1 |
Menu Level 2 |
System Opt
Power Mng
Options |
Comm Opt |
Log Opt
VERType
Auto Test
Menu Level 3 |
Menu Level 4 |
Date Time 12H or 24H Language Fmt
DST
Adv Option
Shutdown
PowerOn
Sleep
Idle
Idle Min
Bell Delay
Scheduled Bell
Lock Power
BaudRate
Dev Num
IP Addr
Net Speed
NetMask
Gateway
Ethernet
RS232
RS485 (Not Supported)
USB
COMM Key
Alm SuperLog
Alm AttLog
ReCheck Min
RF
PW&RF
PW/RF
PIN
PW
Run All Test
FLASH Test
LCD Test
Voice Test
FP Reader (FIU)
Key Test
RTC Test
Reset Opts
Del AttLogs
Clear All Data
Clr Admin Pri
Voice On?
Upd Firmware
Work Code
Button Beep
Adj VOL (%)
Print Mode (Not Supported)
Show Score (FIU)
Match Thr (FIU)
Mst Input ID (FIU)
1:1 Thr (FIU)
Display Info
5
Menu Level 1 |
Menu Level 2 |
DwnLoad AttLog
PenDrive Mng DwnLoad User
UpLoad User
User Cnt
FP Cnt (FIU)
Att Log
Admin Cnt
Pwd Usr (FIU)
S Logs
Free Space Info
Sys Info
Dev Info
Menu Level 3
User Cnt (Prox)
FP Cnt (FIU)
Att Log
S Logs
Users (100) (Badge)
FPCnt (100) (FIU)
AttLog (10k)
S Logs
Mfg Date
Serial Num
Vendor
Device Name
Alg Version (FIU)
Firmware Ver
View MAC
MCU Version
6
3
Basic Concepts
Fingerprint identification concepts:
zUser Enrollment: Fingerprints
zUser Identification/Verification
zThreshold
zUser ID (PIN Number)
zPrivilege Levels
zStart-up
User Enrollment: Fingerprints
Enrollment is the process of capturing a user’s fingerprint and storing it as a “template” in the TQ600 along with a unique five (5) digit user ID. The user’s fingerprint template is created by taking three sample fingerprints on the TQ600.
Each user should enroll at least two different fingers so that if an enrolled finger is injured an alternate finger can be used. The TQ600 allows each user to enroll 1-10 fingerprints.
User Identification / Verification
User identification is the process of comparing a user’s fingerprint against a fingerprint template stored in the terminal. When a user’s fingerprint matches a fingerprint template stored in the TQ600 the terminal will show a successful match, thus verifying the user’s identity.
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Threshold
Threshold means a value that is set to ensure the minimum accuracy required to confirm a match with a finger template stored in a biometric system.
The threshold setting establishes a balance between False Acceptance Rate (FAR) and False Rejection Rate (FRR). FAR means the probability that a biometric system will incorrectly identify a user or will fail to reject an impostor. FRR means the probability that a biometric system will fail to identify an enrolled user.
The threshold value is a global setting applied for all users. The default threshold is set at 35. Raising the threshold value increases security but increases the probability of a false rejection. Lowering the threshold reduces security by increasing the possibility of a false acceptance. The correct balance is vital for maximum security as well as usability. It is possible that adjustments to the threshold value will be needed as you begin using the biometric system.
If some users have persistent problems being accepted by a biometric terminal, sometimes acceptance rates can be increased by first inputting a User ID, then reading the finger. This is called a (1:1) “one to one” verification. Greater success rates can be achieved because the system now knows which specific finger template to compare.
Alternatively, the terminal can be set to the “one to one” verification mode which then will require all users to input a User ID, followed by a finger reading. The default threshold value for the “one to one” setting is 15, but it too can be adjusted as necessary.
Table 1-1 shows some suggested threshold values to try but the others can be set to achieve desired user acceptance rates.
8
Table 1—1 Suggested Threshold Settings
|
FRR |
|
|
FAR |
|
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One-to-Many |
|
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One-to-One |
|
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|
|
|
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(1:N) |
|
|
(1:1) |
|
||
|
|
|
|
|
|
|
|
|
|
||
|
High |
|
Low |
45 |
|
25 |
|
||||
|
|
|
|
|
|
|
|
|
|
||
|
Middle |
|
Middle |
35 |
|
15 |
|
||||
|
(Default) |
|
(Default) |
|
|
||||||
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|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
||||
|
Low |
|
Low |
25 |
|
10 |
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
User ID (PIN number)
Before beginning fingerprint enrollment, a user is assigned a User ID number (sometimes referred to as a PIN number). This User ID number is used to recall fingerprint templates or passwords each time verification is requested.
Privilege Levels
Privilege levels are the levels at which users are authorized to access terminal functions. These levels define the authority of a user to access specified administrative functions including the ability to view, edit, add, or renew specified information categories.
Privilege levels are built-in terminal functions that can be set as required. The TQ600 has four user privilege levels: User, Enroller, Admin (administrator) and Supervisor.
zUsers are people whose identity must be verified to record time such as punching in/out or the time spent working on a job or working in specific departments.
zEnrollers can enroll supervisors, administrators, enrollers and users. Enrollers can delete users. Enrollers can access “User Manage” and “System Information” menus.
zAdministrators (Admin) can enroll supervisors, administrators, enroller and users. Administrators can delete enrollers and users. Administrators can access all operations, except “Advanced Options”.
9
z Supervisor is the highest authorization level. Supervisors can enroll supervisors, administrators, enrollers and users. Supervisors can delete administrators, enrollers and users. Supervisors can access all functions and change all setups.
Note: If no user has administrative privileges (enroller, administrator or supervisor) in the terminal, ALL users will be enrolled with “Supervisor” privileges.
To change a user that is currently enrolled as an administrator or enroller, delete the user and then re-enroll the user with the new privilege level.
Start-up
Press the power button ( ) to turn the TQ600 on. The Start-up” window will appear. Press and hold the power button ( ) for 2 seconds to turn off the TQ600.
Welcome
10:12
06-18-08 WED
THU
10
4
Enrolling – Fingerprint Terminals
This chapter describes how to enroll and verify users on the TQ600.
The following topics are included:
zFingerprint Enrollment Tips
zEnrolling User
zTesting an Enrollment
zEnrolling an Auxiliary Fingerprint of User
zVerifying Your Identity
Fingerprint Enrollment Tips
It is recommended that you use your index or middle finger for enrollment. If the fingerprints on your preferred hand are worn or damaged try using your other hand.
The TQ600 will require three (3) sample fingerprints to enroll a user. Place your finger in the middle of the sensor. To ensure better fingerprint reads take each fingerprint sample with slightly different positioning; one centered, one rolled slightly to the left and the last rolled slightly to the right. The different angles will help account for different finger positioning during actual use.
CORRECT finger positioning:
Place finger flat on the sensor surface
Place finger in the center of the sensor surface
11
INCORRECT finger positioning:
Tips for improving the quality of finger print reads:
|
Issue |
Correction |
|
|
|
|
Dirty or Dry |
Clean finger with moisturizing soap or wipe with a |
|
Finger |
pre-moisturized tissue (alcohol-free wipes |
|
|
preferably, enriched to hydrate the skin) |
|
|
|
|
Not enough |
The user should place finger firmly and flat on the |
|
pressure |
sensor surface. |
|
|
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|
|
Use the index or middle finger to enroll; try the left |
|
How to select |
hand fingers if the right hand fingerprints are |
|
finger? |
worn, damaged or missing. |
|
|
If the user’s fingers are small, select the thumb. |
|
|
|
|
How to |
Place finger in the middle of the sensor; keep |
|
finger flat on the sensor and apply pressure while |
|
|
position the |
covering as much of the sensor window as |
|
finger? |
possible; DO NOT touch the sensor in an angled |
|
|
or tilted position, DO NOT slide finger. |
12