The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from doing
CAUTIONGives precautionary measures to avoid possible hardware or software
IMPORTANTReminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
•McAfee Internet Security Suite 2008 Trial version
•NTI MediaMaker
®
Ultimate (32/64-bit)
System BIOS
• SPI Flash ROM 16 MB
Power supply
•220-watts (115/230 Vac) power supply Eup
2Chapter 1
Dimension and weight
•Dimension (DxWxH)
•X3300: 265 x 100 x 362 mm (with bezel)
•X5300: 265 x 100 x 397 mm (with bezel)
•Weight (estimate): 5.6 kg (MVB SKU)
Chapter 13
System Components
This section is a virtual tour of the system’s interior and exterior componen ts.
Front Panel
X3812
No.IconComponent
1HDD activity indicator
2Optical drive bay door
3Drive bay door eject button
Press to open drive bay door and access the optical drive.
4Media card reader
5USB 2.0 ports
6Headphone/Speaker-out/line-out jack
7Front I/O cover
8Microphone-in jack
9CF I/II (CompactFlash Type I/II) slot
10IEEE 1394 port (4-pin)
1 1USB 2.0 port
12Power button/power indicator
4Chapter 1
X5812
No.IconComponent
1Power button/power indicator
2Optical drive bay door
3Front I/O cover open/close icon
Press beneath the icon (on the cover) to open the front I/O
cover. To close the door, flip the cover back into place, then
press the cover, beneath the icon.
4Media card reader
5USB 2.0 ports
6Headphone/Speaker-out/line-out jack
7Front I/O cover
8Microphone-in jack
9CF I/II (CompactFlash Type I/II) slot
10IEEE 1394 port (4-pin)
1 1USB 2.0 port
12Drive bay door eject button
Press to open drive bay door and access the optical drive.
Chapter 15
Rear Panel
No.IconComponent
1Expansion slot (Photo shows graphics card and TV tuner card)
2Line-out jack
This section describes the different system LED indicators.
LED indicator ColorLED statusDescription
Power GreenOnThe system has AC power and is powered on.
GreenBlinkingThe system is in standby mode.
—OffSystem is not powered on.
HDD activityGreenOnHDD is installed and functioning correctly.
GreenBlinkingOngoing HDD activity.
LAN port
network speed
LED (left)
LAN port
network
connection LED
(right)
Green/
Amber
AmberOnHDD failure
AmberOnGbE link network access
GreenOn100 Mbps link network access
—Off10 Mbps link network access
GreenOnActive network link
FlashingHDD is rebuilding data.
BlinkingOngoing network data activity
OffOff-line network
8Chapter 1
Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
•When changing the system configuration settings
•When redefining the communication ports to prevent any conflicts
•When modifying the power management configuration
•When changing the password or making other changes to the security setup
•When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
Chapter 29
Entering CMOS setup
1.Turn on the computer and the monitor.
If the computer is already turned on, close all open applications, then restart the computer.
2.During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
•Left and Right arrow keys – Move between selections on the menu bar.
•Up and Down arrow keys – Move the cursor to the field you want.
•PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
•Home – Move the cursor to the first page of a multiple page menu.
•End – Move the cursor to the last page of a multiple page menu.
•+ and - keys – Select a value for the currently selected field (only if it is user-confi g u rab l e ). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
•Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
•Esc – If you press this key:
•On one of the primary menu screens, the Exit menu displays.
•On a submenu screen, the previous screen displays.
•When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
•F1 – Display the General Help panel.
•F9 – Press to load optimized default system values.
•F10 – Save changes made the Setup and close the utility.
10Chapter 2
Setup Utility Menus
The Setup Main menu includes the following main setup categories.
•Product Information
•Standard CMOS Features
•Advanced BIOS Features
•Advanced Chipset Features
•Integrated Peripherals
•Power Management Setup
•PC Health Status
•Frequency/Voltage Control
•BIOS Security Features
•Load Default Settings
•Save & Exit Setup
•Exit Without Saving
In the descriptive table followi n g ea ch of th e me nu s cre en sh ots, settings in boldface are the default and
suggested settings.
Chapter 211
Product Information
The Product Information menu displays basic information about the system. These entries are for your
reference only and are not user-configurable.
ParameterDescription
Processor TypeType of CPU installed on the system.
Processor SpeedSpeed of the CPU installed on the system.
System MemoryTotal size of system memory installed on the system.
System ManufacturerName of the manufacturer of this system.
Product NameProduct name of the system.
System Serial NumberSerial number of the system.
System BIOS VersionVersion number of the BIOS setup utility.
BIOS Release DateDate when the BIOS setup utility was released
Asset Tag NumberAsset tag number of this system.
12Chapter 2
Standard CMOS Features
ParameterDescriptionOption
System DateSet the date following the weekday-month-day-year format.
System TimeSet the system time following the hour-minute-second format.
AHCI Port 0/1/2/3Displays the status of auto detection of the AHCI device.
Halt OnDetermines whether the system will stop for an error during the POST. All, But Keyboard
No Errors
All Errors
Chapter 213
Advanced BIOS Features
ParameterDescriptionOption
Quick BootAllows you to decrease the time it takes to boot the computer by shortening
or skipping certain standard booting process.
Quiet BootWhen enabled, the BIOS splash screen displays during startup.
When disabled, the diagnostic screen displays during startup.
1st/2nd/3rd/4th Boot DeviceSpecifies the boot order from the available devices.Hard Disk
Hard Disk Drive PriorityPress Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Optical Disk Drive PriorityPress Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available CD/DVD drives.
Removable Device PriorityPress Enter to access the Removable Device Prio rity submenu and specify the boot device
priority sequence from available removable drives.
Network Device PriorityPress Enter to access the Network Device Priority submenu and specify the boot sequence
from available network devices.
Bootup Num-LockSelects power on state for Num Lock.On
USB Beep MessageEnables or disables BIOS to display error beeps or messages during USB
device enumeration.
Enabled
Disabled
Enabled
Disabled
CD^DVD
Removable
Device
LAN
Off
Disabled
Enabled
14Chapter 2
Advanced Chipset Features
ParameterDescriptionOption
Intel EISTWhen enabled, this feature allows the OS to reduce power consumption.
When disabled, the system operates at maximum CPU speed.
Intel XD BitWhen enabled, the processor disables code execution wh en a worm
attempts to insert a code in the buffer preventing damage and worm
propagation.
When disabled, the processor forces the Execute Disable (XD) Bit feature
flag to always return to 0.
Intel VTEnables or disables the Virtualization Technology (VT) availability. If
enabled, a virtual machine manager (VMM) can utilize the additional
hardware virtualization capabilities provided by this technology.
Note: A full reset is required to change the setting.
Memory Hole RemappingEnables or disables remapping of overlapped PCI memory above the total
physical memory.
Primary VideoSelect a graphic controller as a primary boot device. Auto
Video Memory SizeSelect the amout of system memory used by the Intel graphics device.32 MB
DVMT ModeSelect a video memory mode. DVMT
DVMT/Fixed Memory SizeSelect a video memory size. 256 MB
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
PCIE
Onboard VGA
64 MB
128 MB
Disabled
Fixed
128 MB
Maximum
Chapter 215
Integrated Peripherals
ParameterDescriptionOption
Onboard SATA ControllerEnables or disables the onboard SATA controller.Enabled
Disabled
Onboard SATA ModeSelect an operating mode for the onboard SATA. AHCI
Native IDE
Onboard USB ControllerEnables or disables the onboard USB controller.Enabled
Disabled
Legacy USB SupportEnables or disables support for legacy USB devices. Enabled
Disabled
USB Storage EmulationWhen set to Auto, USB devices less than 2 GB will be emulated as
Floppy and remaining as HDD. Forced HDD option can be used to
force a HDD formatted drive to boot as FDD.
Onboard LAN ControllerEnables or disables the onboard LAN controller.Enabled
Onboard LAN Option ROMEnables or disables the load of embedded option ROM for onboard
network controller.
Onboard Graphics
Controller
Onboard Audio ControllerEnables or disables the onboard audio controller.Enabled
Onboard 1394 ControllerEnables or disables the onboard 1394 controller.Enabled
Enables or disables the onboard graphics controller.Enabled
Auto
Floppy
Hard Disk
Disabled
Disabled
Enabled
Disabled
Disabled
Disabled
16Chapter 2
Power Management Setup
ParameterDescriptionOption
ACPI Aware O/SEnables or disables the Advanced Configuration and Power
Management (ACPI) function.
ACPI Suspend ModeSelect an ACPI state. S3 (STR)
Deep Power Off ModeEnables or disables deep power off mode function.Enabled
Power On by RTC AlarmEnables or disables real time clock (RTC) to generate a wake event.Disabled
Power On by PCIE DevicesEnables or disables to wake up the system from a power saving mode
through an event on PCI Express device.
Power On by Onboard LANEnables or disables an onboard LAN controller to generate a wake
event.
Wake Up by PS/2 KB/Mouse Enables or disables to wake up the system from a power saving mode
using a PS2 keyboard or mouse.
Wake Up by USB KB/Mouse Enables or disables to wake up the system from a power saving mode
using a USB keyboard or mouse.
Restore On AC Power LossEnables or disables the system to reboot after a power failure or
interrupt occurs.
Enabled
Disabled
S1 (POS)
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
Chapter 217
PC Health Status
ParameterDescriptionOption
Smart FANEnables or disables the smart system fan control function. Enabled
Disabled
18Chapter 2
Frequency/Voltage Control
ParameterDescriptionOption
Spread Spectrum Clock Enables or disables the reduction of the mainboard’s EMI.
Note: Remember to disable the Spread Spectrum feature if you are
overclocking. A slight jitter can introduce a temporary boost in clock
speed causing the overclocked processor to lock up.
Processor ConfigurationPress Enter to access the Processor Configuration submenu. (Not available in this model).
DRAM ConfigurationPress Enter to access the DRAM Configuration submenu. (Not available in this model).
Bus ConfigurationPress Enter to access the Bus Configuration submenu. (Not available in this model).
Enabled
Disabled
Chapter 219
BIOS Security Features
ParameterDescription
Supervisor Password Indicates the status of the supervisor password.
User Password Indicates the status of the user password.
Change Supervisor
Password
Change User PasswordPress Enter to change the User password.
Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Press Enter to change the Supervisor password.
Setting a system password
1.Use the up/down arrow keys to select a password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
A password box will appear.
2.Type a password then press Enter.
The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3.Retype the password to verify the first entry then press Enter again.
4.Press F10.
5.Select Yes to save the new password and close the Setup Utility.
Changing the system password
1.Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
2.Type the original password then press Enter.
3.Type a new password then press Enter.
4.Retype the password to verify the first entry then press Enter again.
5.Press F10.
6.Select Yes to save the new password and close the Setup Utility.
20Chapter 2
Removing a system password
1.Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
2.Enter the current password then press Enter.
3.Press Enter twice without entering anything in the password fields.
Chapter 221
Load Default Settings
The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup
defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or
other kinds of low-performance components and you choose to load these settings, the system might not
function properly.
22Chapter 2
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